VIVOTEK IB9365-EHT-A (01) PDF MANUAL


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PDF Content Summary: IB9387-HT-A, IB9387-EHT-A IB9365-HT-A, IB9365-EHT-A User’s Manual Bullet Network Camera

2MP (IB9365) / 5MP (IB9387) • IP67 • IK10 • Day & Night • Smart Motion Detection • Remote Focus • WDR Pro II • Smart Stream III • SNV II • 50M Smart IR • Shock Detection Rev. 1.0 VIVOTEK Table of Contents Overview....................................................................................................................................................................3 Revision History ..................................................................................................................................................... 4 Read Before Use .................................................................................................................................................... 4 Package Contents .................................................................................................................................................. 7 Symbols and Statements in this Document ............................................................................................................ 7 Physical Description .............................................................................................................................................. 8 Hardware Installation ............................................................................................................................................ 11 Software Installation ............................................................................................................................................. 19 Network Deployment ............................................................................................................................................ 26 Ready to Use ........................................................................................................................................................ 27 Accessing the Network Camera ...........................................................................................................................30 Using Web Browsers ............................................................................................................................................ 30 Using RTSP Players ............................................................................................................................................. 33 Using 3GPP-compatible Mobile Devices .............................................................................................................. 34 Using VIVOTEK Recording Software ................................................................................................................... 35 Main Page................................................................................................................................................................36 Client Settings.........................................................................................................................................................41 Configuration...........................................................................................................................................................46 System > General settings ................................................................................................................................... 47 System > Homepage layout ................................................................................................................................ 49 System > Logs ..................................................................................................................................................... 52 System > Parameters .......................................................................................................................................... 55 System > Maintenance ......................................................................................................................................... 56 Media > Image ................................................................................................................................................... 60 Media > Video ...................................................................................................................................................... 74 Media > Video ...................................................................................................................................................... 75 Media > Video ...................................................................................................................................................... 76 Media > Audio....................................................................................................................................................... 85 Network > General settings .................................................................................................................................. 87 Network > Streaming protocols .......................................................................................................................... 94 Network > SNMP (Simple Network Management Protocol) ................................................................. 104 Network > FTP ................................................................................................................................................... 105 Bonjour ............................................................................................................................................................... 106 Security > User accounts ................................................................................................................................... 107 Security > HTTPS (Hypertext Transfer Protocol over SSL) ....................................................... 109 Security > Access List ...................................................................................................................................... 116 PTZ > PTZ settings ............................................................................................................................................ 122 Event > Event settings........................................................................................................................................ 126 Applications > Motion detection.......................................................................................................................... 140 Applications > Smart VCA .................................................................................................................................. 141 Applications > DI and DO ................................................................................................................................. 142 Applications > Tampering detection ................................................................................................................... 143 Applications > Audio detection ......................................................................................................................... 144 Applications > Shock detection ......................................................................................................................... 146 2 - User's Manual VIVOTEK Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ...147 Recording > Recording settings ..............................................................................................................150 Local storage > Storage management .....................................................................................................155 Storage > Content management ..............................................................................................................158 Appendix .................................................................................................................................................... 161 URL Commands for the Network Camera ................................................................................................161 Technology License Notice .......................................................................................................................425 Electromagnetic Compatibility (EMC) .......................................................................................................426 Overview The IB9387 and 9365 series is a camera line to come embedded with the Smart Motion Detection feature. The Smart Motion detection, with Human detection and tunable time filter, can eliminate the defects of traditional motion detection and facilitate the configuration at a surveillance site. To learn more about this feature, download its User Guide in: download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_ en.pdf A key feature in the Smart Motion detection is the Human detection. Based on a human silhouette database and the rapid responses via an artificial neural network technology, the Smart engine instantly recognizes human appearances in a video surveillance area. Since humans are the objects of interest in the majority of video surceillance, the Human detection feature enables users to quickly configure his installation. With Human detection, light changes or swaying vegetation, vehicles passing by, or animal activities in the scene are not taken as event triggers. Only human activities will trigger an event. This helps reduce false alarms and the time and efforts for a camera configuration. The 9365 series is an outdoor network camera capable of 1920 x 1080 resolution at 60 fps. With the most updated VIVOTEK SNV and WDR Pro technology, the 9365 series is capable of capturing the highest quality images in both low light and high contrast environments. The IB9387 features a 5MP resolution. The 9387 and 9365 series also offers the best in night time surveillance technology. By adopting Smart IR II technology from VIVOTEK speed domes, the IR illuminators now align with the remote focus lens’ focus angle to provide the best IR image quality at any lens setting. This feature optimizes IR intensity, reduces IR hotspots, and increases the IR effective range up to 50 meters. User's Manual - 3 VIVOTEK Revision History ■ Rev. 1.0: Initial release. Read Before Use The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but can also be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use. It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended. The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server. Caution! Hot surface! Do not touch. IMPORTANT: 1. Please contact VIVOTEK's certified dealers for power adapters. 2. Installation and maintenance service should only be performed by qualified technicians. 3. If powered by a power adapter, the adapter should be properly grounded. 4. The power cord must be connected to a socket or outlet with a ground connection. 4 - User's Manual VIVOTEK NOTE: Camera Hardware Preventative Maintenance: 1. Visual inspection of all major components including accessories, cabling and connections where accessible for signs of deterioration or damage. 2. Check and clean cameras, lenses and housings inside and out as needed. • Please do not scratch, damage, or leave fingerprints on the dome/front cover and/or lens because this may decrease image quality. • For general cleaning of dirty areas, it is suggested to use compressed air to remove dust and/or other debris in order not to damage the on-board components. • In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner (absolutely avoid reciprocating wipes on the surface). After the oil has decomposed, spray it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth (dab, please avoid wiping). • Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may deform or cause damage to the product. Also, excessive cleaning could damage the surface. 3. Check images for correct field of view (pan, tilt and zoom focus) and adjust as necessary. 4. Check and replace the Micro SD memory card as needed. • Stop edge recording before removing the Micro SD memory card. • Make sure that the Micro SD memory card is right side up and do not insert it with force, otherwise it may be damaged. • When it is raining or the humidity is high, insertion or ejection of the Micro SD memory card is not recommended. 5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so please remember to replace the desiccant bags on the inside of the cameras before reassembly. 6. Check that the camera view has not been blocked by obstacles and that you can see the property perimeter clearly. 7. Make sure the interiors of cameras and accessories, like mounting kits and/or enclosures, are clean and dry. 8. Make sure cameras are securely attached to the wall/ceiling/mounting kits. User's Manual - 5 VIVOTEK IMPORTANT: For some customers who already have their own web site or web control application, the Network Camera/Video Server can be easily integrated through URL syntax. This section specifies the external HTTP-based application programming interface. The HTTP-based camera interface provides the functionality to request a single image, control camera functions (PTZ, output relay etc.), and get and set internal parameter values. The image and CGI-requests are handled by the built-in Web server. • To send URL commands in the address bar of your web browser, please remember to disable the Cross-Site Request Forgery (CSRF) protection in Configuration > Security > Miscellaneous. • For up-to-date documentation of URL commands, please go to VIVOTEK’s website, register an account with a business mail address and submit for authorization for SDK in Support > Downloads > SDK. • For any further technical support, please contact our technical support department. 6 - User's Manual VIVOTEK Package Contents ■ IB9387 or IB9365 ■ Desiccant bag, screws, L wrench. ■ Quick Installation Guide. ■ Waterproof cable gland. WARNING: 1. IR lights emit from ths product. 2. Use live view to verify if the IR lights are on in the night mode. Symbols and Statements in this Document i INFORMATION: provides important messages or advices that might help prevent inconvenient or problem situations. NOTE: Notices provide guidance or advices that are related to the functional integrity of the machine. Tips: Tips are useful information that helps enhance or facilitae an installation, function, or process. WARNING: or IMPORTANT:: These statements indicate situations that can be dangerous or hazardous to the machine or you. Electrical Hazard: This statement appears when high voltage electrical hazards might occur to an operator. IMPORTANT: 1. The camera is only to be connected to PoE networks without routing to outside plants. 2. For PoE connection, use only UL listed I.T.E. with PoE output. 1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des installations extérieures. 2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL, avec une sortie PoE. Use the camera only with a DC power supply that is UL listed, and limited power source (LPS) certified. The power supply should bear the UL listed and LPS marks. The power supply should also meet any safety and compliance requirements for the country of use. n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec une alimentation limitée (LPS) certifiée. Le bloc d’alimentation doit porter les indications d'homologation UL et LPS. Il doit également répondre aux exigences en matière de sécurité et de conformité relatives au pays d’utilisation. User's Manual - 7 VIVOTEK

Physical Description Outer View IR LEDs IMPORTANT: Lens

Many copper coated aluminum (CCA) and other non-standard conductors cabling products are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products especially when cascading PoE cameras. It is a must to use Ethernet cables compliant with the 3P/ETL standard. 8 - User's Manual VIVOTEK Inner View LEDs MicroSD card slot Reset button User's Manual - 9 VIVOTEK NOTE: Some of the suffix syntax used in model naming are listed below: E w/ heater for extreme weather Fx Focal length w/ number T w/ Remote focus lens R w/ PoE repeater H w/ High Dynamic Range functionality M Manual focus lens IMPORTANT: 802.3af or 802.3at

ON LAN/PoE 100~240V AC 5 7 3 1 10 9

OFF 8 6 4 2 GE LAN GE LAN

The E model camera comes with an embedded heater and requires an 802.3at PoE switch. Operating Temperature Consumption & Power Input -40ºC ~ 0ºC, heater on PoE 802.3at - max. 25W (PoE Plus mid-span or switch) -40ºC ~ 0ºC, heater on DC 12V input - 20.4W, 1.7A -40ºC ~ 0ºC, heater on AC 24V input 50~60Hz - 22W, 1.67A ≥0ºC, heater off PoE: 12.95W (37V~57V, 0.33A~0.22A); DC 12V input - 10.8W, 0.9A; AC 24V -12.5W, 0.86A. 10 - User's Manual VIVOTEK Hardware Installation IMPORTANT: If you plan to use the Human Detection feature, make sure you measure the installation height of your camera. The height information is important for the accuracy of the video analytics results. Some of the other perspective information are automatically collected by the onboard S-sensor. The height information enables the horizontal and vertical keystone corrections of the field of view. Measure the distance between camera lens and the ground. Measured to the approx. lens position. Not to the ceiling. Installation height 1.Jot down the camera's MAC address for later reference. XXXXXX 0002D10766AD User's Manual - 11 VIVOTEK 2.Open the camera canister by turning the outer half counter-clockwise. 3.Install a MicroSD card if onboard storage is preferred. 64GB 10 I1 12 - User's Manual VIVOTEK 4. Replace the desiccant bag inside the canister. 5. Install the canister cover by aligning and turning it clock-wise. There are alignment marks on the canister. User's Manual - 13 VIVOTEK 6. Install the sunshield. The position of sunshield can be adjusted. 7. Use the alignment sticker to drill mounting holes on the wall, and install the conduit box. 14 - User's Manual VIVOTEK 8. Remove the plastic plug from the bottom of the conduit box if you want to install a conduit to box. 9. Route cables through the conduit. You can also install the conduit to the hole in the center. OR 3/4” User's Manual - 15 VIVOTEK 10. Attach the safety tether to the bottom of the camera. 11. Shown below are the pinouts of the DI/DO terminals.

DI1- DI1+ DO1- DO1+ MIC MIC+ AU AU+ icro DI2- DI2+ DO2- DO2+ AC24V AC24V DC+ DC icro

16 - User's Manual VIVOTEK 12. Install the components of the Ethernet cable gland to an Ethernet cable. 5.5 ~ 6.5mm Use putties to seal the connections of every back-end cables. User's Manual - 17 VIVOTEK 13. Install the camera to the box by driving 4 hex socket screws. x4 14. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the same LAN. Double-click on the camera’s MAC address to open a web console with the camera. Shepherd LAN Browser 18 - User's Manual VIVOTEK Software Installation 15. Install the Shepherd utility, which helps you locate and configure your Network Camera in the local network. If your camera comes without the CD, go to VIVOTEK’s website, and locate the utility in the Downloads > Software page. 15-1. Run the Shepherd utility. 15-2. The program will conduct an analysis of your network environment. User's Manual - 19 VIVOTEK 15-3. The program will search for all VIVOTEK network devices on the same LAN. 15-4. After a brief search, the installer window will prompt. Click on the MAC and model name that matches the one printed on the product label. You can then double-click on the address to open a management session with the Network Camera. Network Camera Model No: xxxxxxx MAC:0002D1730202 Ro HS

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IB8360-W 192.168.4.151 00-02-D1-73-02-02 IB9389-HT 0002D1730202

Pat. 6,930,709 Made in Taiwan

20 - User's Manual VIVOTEK Forceful Password Configuration

16. The first time you log in to the camera, the firmware will prompt for a password configuration for security concerns. 16-1. Since your camera is used for the first time, there is no password. Enter “root” as the user name, and nothting for the password. 16-2. Enter the combination of alphabetic and numeric characters to fulfill the password strength. requirement. The default name for the camera administrator is “root”, and can not be changed. User's Manual - 21

VIVOTEK Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~. You can use them in the password combination. 16-3. Another prompt will request for the password you just configured. Enter the password and then you can start configure your camera and see the live view. 22 - User's Manual VIVOTEK 17. Loosen, but not completely remove, the retention screws on the mounting bracket to adjust the camera’s shooting direction. You can pan, tilt, or rotate the camera. 1 23 18. Move the lens around towards the field of view you want to capture. 1 3 User's Manual - 23 VIVOTEK 19. When done, tighten the retention screws using the L wrench. 1 23 For the -HT and -EHT models, open a web console. From a web console, open the firmware configuration page. Enter the Configuration > Media > Image > Focus page. You will see a live stream on screen. If preferred, you can zoom in on the scene. Use the “Perform Auto Focus” function to automatically tune to a best image focus. Check the live view to ensure the image is in focus. Configuration > Media > Image > Focus 1 2 24 - User's Manual VIVOTEK LED Definitions Item LED status Description 1 Steady Red Powered and system booting, or network L E failed D Red LED off Power off D e Green LED off Network is disconnected fi n

2 Steady Red and Green LED blinks every 1 i t i sec. o n 3 Green LED blinks every 1 sec. and RED LED blinks consecutively every 0.15 sec. 4 Green and RED blink every 0.15 sec, Green and RED light on, then blink again. 5 RED LED is on, Green LED blinks and RED LED is constantly on. Connected to network Upgrading firmware Restoring defaults Status after a reset (network connected)

Green and RED LEDs are constantly on. Status after a reset (network disconnected) Hardware Reset The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again. Reset: Press the recessed reset button. Wait for the Network Camera to reboot. Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings will be restored to factory default. Upon successful restore, the status LED will blink green and red during normal operation. SD/SDHC/SDXC Card Capacity This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and other preceding standard SD cards. User's Manual - 25 VIVOTEK Network Deployment General Connection (PoE) When using a PoE-enabled switch The Network Camera is PoE-compliant, allowing transmission of power and data via a sin gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE enabled switch via Ethernet cable.

802.3af PoE Switch

802.3at for -EHTV When using a non-PoE switch Use a PoE power injector (optional) to connect between the Network Camera and a non PoE switch. PoE Power Injector (optional) 802.3at for -EHTV Non-PoE Switch 26 - User's Manual VIVOTEK Ready to Use 1.A browser session with the Network Camera should prompt as shown below. 2.You should be able to see live video from your camera. You may also install the 32-channel recording software from VIVOTEK's website in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents. IMPORTANT: • The "E" models, e.g., FD9365-EHTV-A, are able to operate in low temperature environments. However, when starting these cameras in a very low termperature condition, e.g., -40ºC, the embedded heater may take half an hour to warm up the camera. When the temperature within the canister reaches -10ºC, the camera automatically starts. User's Manual - 27 VIVOTEK Internet connection via a router Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below. 1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 20 for details.

Internet WAN (Wide Area Network ) Router IP address : from ISP POWER COLLISIONLINK IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1

1 2 3 4 5 RECEIVE PARTITION

Cable or DSL Modem LAN (Local Area Network) Router IP address : 192.168.0.1 IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1

2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is 192.168.0.3, please forward the following ports for the Network Camera on the router. ■ HTTP port: default is 80 ■ RTSP port: default is 554 ■ RTP port for video: default is 5556 ■ RTCP port for video: default is 5557 If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual. 3. Find out the public IP address of your router provided by your ISP (Internet Service Provider). Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type on page 88 for details. Internet connection with static IP Choose this connection type if you are required to use a static IP for the Network Camera. Please refer to LAN setting on page 87 for details. Internet connection via PPPoE (Point-to-Point over Ethernet) Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 88 for details. 28 - User's Manual VIVOTEK For example, your router and IP settings may look like this: Device IP Address: internal port IP Address: External Port (Mapped port on the router) Public IP of router 122.146.57.120 LAN IP of router 192.168.2.1 Camera 1 192.168.2.10:80 122.146.57.120:8000 Camera 2 192.168.2.11:80 122.146.57.120:8001 ... ... ... Configure the router, virtual server or firewall, so that the router can forward any data com ing into a preconfigured port number to a network camera on the private network, and allow data from the camera to be transmitted to the outside of the network over the same path. From Forward to 122.146.57.120:8000 192.168.2.10:80 122.146.57.120:8001 192.168.2.11:80 ... ... When properly configured, you can access a camera behind the router using the HTTP request as follows: 122.146.57.120:8000 If you change the port numbers on the Network configuration page, please open the ports accordingly on your router. For example, you can open a management session with your router to configure access through the router to the camera within your local network. Please consult your network administrator for router configuration if you have troubles with the configuration. For more information with network configuration options (such as that of streaming ports), please refer to Configuration > Network Settings. VIVOTEK also provides the automatic port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature. User's Manual - 29

VIVOTEK Accessing the Network Camera This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software. Using Web Browsers Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN. If your network environment is not a LAN, follow these steps to access the Netwotk Camera: 1. Launch your web browser (e.g., Microsoft® Internet Explorer or Mozilla Firefox). 2. Enter the IP address of the Network Camera in the address field. Press Enter. 3. Live video will be displayed in your web browser. 4. If it is the first time installing the VIVOTEK network camera, an information bar will prompt as shown below. Follow the instructions to install the required plug-in on your computer. NOTE: NOTE ► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live video. If you don’t have QuickTime on your computer, please download it first, then launch the web browser. 30 - User's Manual

VIVOTEK ► By default, the Network Camera is not password-protected. To prevent unauthorized access, it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 107. ► If you see a dialog box indicating that your security settings prohibit running ActiveX® Controls, please enable the ActiveX® Controls for your browser. 1. Choose Tools > Internet Options > Security > Custom Level. 2. Look for Download signed ActiveX® controls; select Enable or Prompt. Click OK. 3. Refresh your web browser, then install the ActiveX® control. Follow the instructions to complete installation. User's Manual - 31 VIVOTEK IMPORTANT: • Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a management/view session to the camera using a 64-bit IE browser. • If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\ SysWOW64. A 32-bit version of IE browser will be installed. • On Windows 7, the 32-bit explorer browser can be accessed from here: C:\Program Files (x86)\Internet Explorer\iexplore.exe • If you open a web session from the Shepherd utility, a 32-bit IE browser will be opened. Tips: 1. The onscreen Java control can malfunction under the following situations: A PC con nects to different cameras that are using the same IP address (or the same camera running different firmware versions). Removing your browser cookies will solve this problem. 2. If you encounter problems with displaying the configuration menus or UI items, try dis able the Compatibility View on IE8 or IE9. You may also press the F12 key to open the developer tools utility, and then change the Browser Mode to the genuine IE8 or IE9 mode. • In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was previously installed. 32 - User's Manual VIVOTEK Using RTSP Players To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming. Quick Time Player VLC media player VLC media player 1. Launch the RTSP player. mpegable Player 2. Choose File > Open URL. A URL dialog box will pop up. 3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for pvPlayer stream1 or stream2> As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 95. For example: rtsp://192.168.5.151:554/live1s1.sdp 4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 95 for details. Video 16:38:01 2012/01/25 User's Manual - 33 VIVOTEK Using 3GPP-compatible Mobile Devices To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page 26. To utilize this feature, please check the following settings on your Network Camera: 1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable. For more information, please refer to RTSP Streaming on page 95. 2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size. Please set the video streaming parameters as listed below. For more information, please refer to Stream settings on page 75. Video Mode H.264 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S Video quality (Constant bit rate) 40kbps 3. As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 95. 4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime). 5. Type the following URL commands into the player. The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming access name for stream # with small frame size and frame rate>. For example: rtsp://192.168.5.151:554/live1s1.sdp You can configure Stream #2 into the suggested stream settings as listed above for live viewing on a mobile device. 34 - User's Manual VIVOTEK Using VIVOTEK Recording Software You can download a VAST recording software, allowing simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from vivotek.com. Tips: 1. If you encounter problems with displaying live view or the onscreen plug-in control, you may try to remove the plug-ins that might have been installed on your computer. Remove the following folder: C:\Program Files (x86)\Camera Stream Controller\. 2. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds. 3. If DHCP is enabled in your network, and the camera cannot be accessed, run the Shepherd utility to search the network. If the camera has been configured with fixed IP that does not comply with your local network, you may see its default IP 169.254.x.x. If you still cannot find the camera, you can restore the camera to its factory defaults. 4. If you change your network parameters, e.g., added a connection to a LAN card, re-start the Shepherd utility. User's Manual - 35 VIVOTEK Main Page This chapter explains the layout of the main page. It is composed of the following sections: VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live Video Window.

VIVOTEK INC. Logo Hide Button VIVOTEK INC. Logo Resize Buttons Host Name Configuration Area Live View Window

Click this logo to visit the VIVOTEK website. Host Name The host name can be customized to fit your needs. The name can be changed especially there are many cameras in your surveillance deployment. For more information, please refer to System on page 47. Camera Control Area Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You can select any of them for live viewing. For more information about multiple streams, please refer to page 75 for detailed information. Manual Trigger: Click to enable/disable an event trigger manually. Please configure an event setting on the Application page before you enable this function. A total of 3 event configuration can be configured. For more information about event setting, please refer to page 125. If you want to hide this item on the homepage, please go to Configuration> System > Homepage Layout > General settings > Customized button to deselect the “show manual trigger button” checkbox. 36 - User's Manual VIVOTEK Configuration Area Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 41. Configuration: Click this button to access the configuration page of the Network Camera. It is suggested that a password be applied to the Network Camera so that only the administrator can configure the Network Camera. For more information, please refer to Configuration on page 46. Language: Click this button to choose a language for the user interface. Language options are available in: English, Deutsch, Español, Français, Italiano, 日本語, Português, 簡体中文, and 繁體中文. Please note that you can also change a language on the Configuration page; please refer to page 46. Hide Button You can click the hide button to hide or display the control panel. Resize Buttons : Click the Auto button, the video cell will resize automatically to fit the monitor. Click 100% is to display the original homepage size. Click 50% is to resize the homepage to 50% of its original size. Click 25% is to resize the homepage to 25% of its original size. Live Video Window ■ The following window is displayed when the video mode is set to H.264 or H.265: H.265/264 Protocol and Media Options

Video Title Video (TPC-AV) 2019/03/25 17:08:56 Time

Title and Time Video 17:08:56 2019/03/25 Zoom Indicator x4.0 Video Control Buttons Video Title: The video title can be configured. For more information, please refer to Video Settings on page 60. H.264 or H. 265 Protocol and Media Options: The transmission protocol and media options for H.264 or H.265 video streaming. For further configuration, please refer to Client Settings on page 41. Time: Display the current time. For further configuration, please refer to Media > Image > Genral settings on page 60. Title and Time: The video title and time can be stamped on the streaming video. For further configuration, please refer to Media > Image > General settings on page 65. User's Manual - 37 VIVOTEK PTZ Panel: This Network Camera supports “digital“ (e-PTZ) pan/tilt/zoom control, which allows roaming a smaller view frame within a large view frame. Please refer to PTZ settiings on page 122 for detailed information. Global View: Click on this item to display the Global View window. The Global View window contains a full view image (the largest frame size of the captured video) and a floating frame (the viewing region of the current video stream). The floating frame allows users to control the e-PTZ function (Electronic Pan/ Tilt/Zoom). For more information about e-PTZ operation, please refer to E-PTZ Operation on page 122. For more information about how to set up the viewing region of the current video stream, please refer to page 122. The viewing region of the curruent video stream The largest frame size Note that the PTZ buttons on the panel are not operational unless you are showing only a portion of the full image. If the live view window is displaying the full view, the PTZ buttons are not functional. Video Control Buttons: Depending on the Network Camera model and Network Camera configuration, some buttons may not be available. Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format. Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation screen indicates the part of the image being magnified. To control the zoom level, drag the slider bar. To move to a different area you want to magnify, drag the navigation screen. Pause: Pause the transmission of the streaming media. The button becomes the Resume button after clicking the Pause button. Stop: Stop the transmission of the streaming media. Click the Resume button to continue transmission. Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the Stop MP4 Recording button to end recording. When you exit the web browser, video recording stops accordingly. To specify the storage destination and file name, please refer to MP4 Saving Options on page 42 for details. Volume: When the Mute function is not activated, move the slider bar to adjust the volume on the local computer. 38 - User's Manual VIVOTEK Mute: Turn off the volume on the local computer. The button becomes the Audio On button after clicking the Mute button. Talk: Click this button to talk to people around the Network Camera. Audio will project from the external speaker connected to the Network Camera. Click this button again to end talking transmission. Mic Volume: When the Mute function is not activated, move the slider bar to adjust the microphone volume on the local computer. Mute: Turn off the Mic volume on the local computer. The button becomes the Mic On button after clicking the Mute button. Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal mode. NOTE: 1. For a megapixel camera, it is recommended to use monitors of the 24" size or larger, and are capable of 1600x1200 or better resolutions. 2. Below are the defaults for Audio settings: For cameras with built-in microphone: Not Muted. For cameras without built-in microphone: Muted. User's Manual - 39 VIVOTEK ■ The following window is displayed when the video mode is set to MJPEG: Video Title Video (HTTP-V) 2019/01/25 17:08:56 Time Title and Time Video 17:08:56 2019/01/25 Video Control Buttons Video Title: The video title can be configured. For more information, please refer to Media > Image on page 65. Time: Display the current time. For more information, please refer to Media > Image on page 65. Title and Time: Video title and time can be stamped on the streaming video. For more information, please refer to Media > Image on page 65. Video Control Buttons: Depending on the Network Camera model and Network Camera configuration, some buttons may not be available. Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format. Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation screen indicates the part of the image being magnified. To control the zoom level, drag the slider bar. To move to a different area you want to magnify, drag the navigation screen. Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the Stop MP4 Recording button to end recording. When you exit the web browser, video recording stops accordingly. To specify the storage destination and file name, please refer to MP4 Saving Options on page 42 for details. Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal mode. 40 - User's Manual VIVOTEK Client Settings This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click Save on the page bottom to enable the settings. H.265/H.264 Media Options Select to stream video or audio data or both. This is enabled only when the video mode is set to H.264. H.265/H.264 Protocol Options H.264 Protocol Options Depending on your network environment, there are four transmission modes of H.264 streaming: UDP unicast: This protocol allows for more real-time audio and video streams. However, network packets may be lost due to network burst traffic and images may be broken. Activate UDP connection when occasions require time-sensitive responses and the video quality is less important. Note that each unicast client connecting to the server takes up additional bandwidth and the Network Camera allows up to ten simultaneous accesses. UDP multicast: This protocol allows multicast-enabled routers to forward network packets to all clients requesting streaming media. This helps to reduce the network transmission load of the Network Camera while serving multiple clients at the same time. Note that to utilize this feature, the Network Camera must be configured to enable multicast streaming at the same time. For more information, please refer to RTSP Streaming on page 95. TCP: This protocol guarantees the complete delivery of streaming data and thus provides better video quality. The downside of this protocol is that its real-time effect is not as good as that of the UDP protocol. HTTP: This protocol allows the same quality as TCP protocol without needing to open specific ports for streaming under some network environments. Users inside a firewall can utilize this protocol to allow streaming data through. User's Manual - 41 VIVOTEK Two way audio Half duplex: Audio is transmitted from one direction at a time, e.g., from a PC holding a web console with the camera. Full duplex: Audio is transmitted in both directions simultaneously. MP4 Saving Options Users can record live video as they are watching it by clicking Start MP4 Recording on the main page. Here, you can specify the storage destination and file name. Folder: Specify a storage destination on your PC for the recorded video files. The location can be changed. File name prefix: Enter the text that will be appended to the front of the video file name. A specified folder will be automatically created on your local hard disk. Add date and time suffix to the file name: Select this option to append the date and time to the end of the file name. CLIP_20190321-180853

File name prefix Local Streaming Buffer Time Date and time suffix The format is: YYYYMMDD_HHMMSS

In the case of encountering unsteady bandwidth, live streaming may lag and video streaming may not be very smoothly. If you enable this option, the live streaming will be stored temporarily on your PC’s cache memory for a few milli seconds before being played on the live viewing window. This will help you see the streaming more smoothly. If you enter 3,000 Millisecond, the streaming will delay for 3 seconds. 42 - User's Manual VIVOTEK Joystick settings Enable Joystick Connect a joystick to a USB port on your management computer. Supported by the plug-in (Microsoft’s DirectX), once the plug-in for the web console is loaded, it will automatically detect if there is any joystick on the computer. The joystick should work properly without installing any other driver or software. Then you can begin to configure the joystick settings of connected devices. Please follow the instructions below to enable joystick settings. 1. Select a detected joystick, if there are multiple, from the Selected joystick menu. If your joystick is not detected, if may be defective. 2. Click Calibrate or Configure buttons to configure the joystick-related settings. NOTE: • If you want to assign Preset actions to your joystick, the preset locations should be configured in advance in the Configuration > PTZ page. In Windows, use the search function on the Start menu to search for Game Controller. • If your joystick is not working properly, it may need to be calibrated. Click the Calibrate button to open the Game Controllers window located in Microsoft Windows control panel and follow the instructions for trouble shooting. • The joystick will appear in the Game Controllers list in the Windows Control panel. If you want to check out for your devices, go to the following page: Start -> Control Panel -> Game Controllers. User's Manual - 43 VIVOTEK Buttons Configuration In the Button Configuration window, the left column shows the actions you can assign, and the right column shows the functional buttons and assigned actions. The number of buttons may differ from different joysticks. Please follow the steps below to configure your joystick buttons: 1. Choosing one of the actions and click Assign will pop up a dialog. Then you can assign this action to a button by pressing the joystick button or select it from the drop-down list. For example: Assign Home (move to home position) to Button 1. 2. Click OK to confirm the configuration. 44 - User's Manual VIVOTEK Buttons Configuration Click the Configure Buttons button, a window will prompt as shown below. Please follow the steps below to configure your joystick buttons: 1. Select a button number from the Button # pull-down menu. Tips: If you are not sure of the locations of each button, use the Properties window in the Game Controllers utility. 2. Select a corresponding action, such as Patrol or Preset#. 3. Click the Assign button to assign an action to the button. You can delete an association by selecting a button number, and then click the Delete button. Repeat the process until you are done with the configuration of all preferred actions. The buttons you define should appear on the button list accordingly. 4. Please remember to click the Save button on the Client settings page to preserver your settings. User's Manual - 45 VIVOTEK Configuration Click Configuration on the main page to enter the camera setting pages. Note that only Administrators can access the configuration page. VIVOTEK provides an easy-to-use user interface that helps you set up your network camera with minimal effort. In order to simplify the user interface, detailed information will be hidden unless you click on the function item. When you click on the first sub-item, the detailed information for the first sub-item will be displayed; when you click on the second sub-item, the detailed information for the second sub-item will be displayed and that of the first sub-item will be hidden. The following is the interface of the main page: Navigation Area Configuration List Firmware Version Each function on the configuration list will be explained in the following sections. The Navigation Area provides access to all different views from the Home page (for live viewing), Configuration page, and multi-language selection. 46 - User's Manual VIVOTEK System > General settings This section explains how to configure the basic settings for the Network Camera, such as the host name and system time. It is composed of the following two columns: System, and System Time. When finished with the settings on this page, click Save at the bottom of the page to enable the settings. System Host name: Enter a desired name for the Network Camera. The text will be displayed at the top of the main page, and also on the view cells of the ST7501 and VAST management software. Turn off the LED indicators: If you do not want others to notice the network camera is in operation, you can select this option to turn off the LED indicators. User's Manual - 47 VIVOTEK System time Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off. Synchronize with computer time: Select this option to synchronize the date and time of the Network Camera with the local computer. The read-only date and time of the PC is displayed as updated. Manual: The administrator can enter the date and time manually. Note that the date and time format are [yyyy/mm/dd] and [hh:mm:ss]. Automatic: The Network Time Protocol is a protocol which synchronizes computer clocks by periodically querying an NTP Server. NTP server: Assign the IP address or domain name of the time-server. Leaving the text box blank connects the Network Camera to the default time servers. The precondition is that the camera must have the access to the Internet. Update interval: Select to update the time using the NTP server on an hourly, daily, weekly, or monthly basis. Time zone : Select the appropriate time zone from the list. If you want to upload Daylight Savings Time rules, please refer to System > Maintenance > Import/ Export files on page 57 for details. 48 - User's Manual VIVOTEK System > Homepage layout This section explains how to set up your own customized homepage layout. General settings This column shows the settings of your hompage layout. You can manually select the background and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically in this Preview field. The following shows the homepage using the default settings: ■ Hide Powered by VIVOTEK: If you check this item, it will be removed from the homepage. Logo graph Here you can change the logo that is placed at the top of your homepage. Follow the steps below to upload a new logo: 1. Click Custom and the Browse field will appear. 2. Select a logo from your files. 3. Click Upload to replace the existing logo with a new one. 4. Enter a website link if necessary. 5. Click Save to enable the settings. Customized button If you want to hide manual trigger buttons on the homepage, please uncheck this item. This item is checked by default. User's Manual - 49 VIVOTEK Theme Options Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview filed. Click Save to enable the settings. Font Color of the Video Title Font Color Background Color of the Control Area

Font Color of the Configuration Area Background Color of the Configuration Area Preset patterns 50 - User's Manual Background Color of the Video Area Frame Color

VIVOTEK

■ Follow the steps below to set up the customized homepage: 1. Click Custom on the left column. 2. Click the field where you want to change the color on the right column. Custom Pattern 3. The palette window will pop up as shown below. Color Selector

23 1 4 4. Drag the slider bar and click on the left square to select a desired color. 5. The selected color will be displayed in the corresponding fields and in the Preview column. 6. Click Save to enable the settings. User's Manual - 51 VIVOTEK System > Logs This section explains how to configure the Network Camera to send the system log to a remote server as backup. Log server settings Follow the steps below to set up the remote log: 1. Select Enable remote log. 2. In the IP address text box, enter the IP address of the remote server. 2. In the port text box, enter the port number of the remote server. 3. When completed, click Save to enable the setting. You can configure the Network Camera to send the system log file to a remote server as a log backup. Before utilizing this feature, it is suggested that the user install a log-recording tool to receive system log messages from the Network Camera. An example is Kiwi Syslog Daemon. Visit kiwisyslog. com/kiwi-syslog-daemon-overview/.

System log

This column displays the system log in a chronological order. The system log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit. 52 - User's Manual VIVOTEK You can install the included VAST recording software, which provides an Event Management function group for delivering event messages via emails, GSM short messages, onscreen event panel, or to trigger an alarm, etc. For more information, refer to the VAST User Manual. VIVOTEK Network Cameras Internet 3G Cell phone HTTP VIVOCloud

Cell phone GSM Email

Short message Modem Deterrent Server with VAST Recording Software Digital output PTZ FTP

User's Manual - 53 VIVOTEK Access log Access log displays the access time and IP address of all viewers (including operators and administrators) in a chronological order. The access log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit. VADP log The VADP log displays information for the pre-loaded VADP module, such as the TrendMicro IoT security package. The information includes, package size, activation time, memory size taken, records of automated updates, etc. 54 - User's Manual VIVOTEK System > Parameters

The View Parameters page lists the entire system’s parameters. If you need technical assistance, please provide the information listed on this page. User's Manual - 55

VIVOTEK System > Maintenance This chapter explains how to restore the Network Camera to factory default, upgrade firmware version, etc. General settings > Upgrade firmware This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to complete the process. Note: Do not power off the Network Camera during the upgrade! Follow the steps below to upgrade the firmware: 1. Download the latest firmware file from the VIVOTEK website. The file is in .pkg file format. 2. Click Browse… and locate the firmware file. 3. Click Upgrade. The Network Camera starts to upgrade and will reboot automatically when the upgrade completes. If the upgrade is successful, you will see “Reboot system now!! This connection will close”. After that, re access the Network Camera. The following message is displayed when the upgrade has succeeded. Reboot system now!! This connection will close. The following message is displayed when you have selected an incorrect firmware file. Starting firmware upgrade... Do not power down the server during the upgrade. The server will restart automatically after the upgrade is completed. This will take about 1 - 5 minutes. Wrong PKG file format Unpack fail General settings > Reboot This feature allows you to reboot the Network Camera, which takes about one minute to complete. When completed, the live video page will be displayed in your browser. The following message will be displayed

during the reboot process.

If the connection fails after rebooting, manually enter the IP address of the Network Camera in the address field to resume the connection. 56 - User's Manual VIVOTEK General settings > Restore This feature allows you to restore the Network Camera to factory default settings. Network: Select this option to retain the Network Type settings (please refer to Network Type on page 88). Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to Import/Export files below on this page). Custom Language: Select this option to retain the Custom Language settings. VADP: Retain the VADP modules (3rd-party software stored on the SD card) and related settings. Focus position: Retain the lens focus position using the previously saved position parameters. If none of the options is selected, all settings will be restored to factory default. The following message is displayed during the restoring process. Import/Export files This feature allows you to Export / Update daylight saving time rules, custom language file, configuration file, and server status report. Export daylight saving time configuration file: Click to set the start and end time of DST (Daylight Saving). Follow the steps below to export: 1. In the Export files column, click Export to export the daylight saving time configuration file from the Network Camera. 2. A file download dialog will pop up as shown below. Click Open to review the XML file or click Save to store the file for editing. User's Manual - 57 VIVOTEK

3. Open the file with Microsoft® Notepad and locate your time zone; set the start and end time of DST. When completed, save the file. In the example below, DST begins each year at 2:00 a.m. on the second Sunday in March and ends at 2:00 a.m. on the first Sunday in November. Update daylight saving time rules: Click Browse… and specify the XML file to update. If the incorrect date and time are assigned, you will see the following warning message when uploading the file to the Network Camera. 58 - User's Manual

VIVOTEK The following message is displayed when attempting to upload an incorrect file format. Export language file: Click to export language strings. VIVOTEK provides nine languages: English, Deutsch, Español, Français, Italiano, 日本語, Português, 簡体中文, and 繁體中文. Update custom language file: Click Browse… and specify your own custom language file to upload. Export configuration file: Click to export all parameters for the device and user-defined scripts. Update configuration file: Click Browse… to update a configuration file. Please note that the model and firmware version of the device should be the same as the configuration file. If you have set up a fixed IP or other special settings for your device, it is not suggested to update a configuration file. Export server staus report: Click to export the current server status report, such as time, logs, parameters, process status, memory status, file system status, network status, kernel message ... and so on. Tips: • If a firmware upgrade is accidentally disrupted, say, by a power outage, you still have a last resort method to restore normal operation. See the following for how to bring the camera back to work: Applicable scenario: (a) Power disconnected during firmware upgrade. (b) Unknown reason causing abnormal LED status, and a Restore cannot recover normal working condition. You can use the following methods to activate the camera with its backup firmware: (a) Press and hold down the reset button for at least one minute. (b) Power on the camera until the Red LED blinks rapidly. (c) After boot up, the firmware should return to the previous version before the camera hanged. (The procedure should take 5 to 10 minutes, longer than the normal boot-up process). When this process is completed, the LED status should return to normal. User's Manual - 59 VIVOTEK Media > Image This section explains how to configure the image settings of the Network Camera. It is composed of the following columns: General settings, IR control, Image settings, Exposure, Focus, and Privacy mask. The Focus window is available only for models that come with motorized lens. General settings Video title Show_timestamp_and video_title_in_video_and_snapshots: Enter a name that will be displayed on the title bar of the live video as the picture shown below. A zoom indicator will be displayed on the Home page when you zoom in/out on the live viewing window as shown below. You may zoom in/ out on the image by scrolling the mouse wheel inside the live viewing window, and the maximum zoom in will be up to 12 times.

Video Title Title and Time Video 17:08:56 2018/7/09 2018/7/09 17:08:56 Zoom Factor X2.1 Zoom In Zoom Out

Position of timestamp and video title on image: Select to display time stamp and video title on the top or at the bottom of the video stream. Timestamp and video title font size: Select the font size for the time stamp and title. Video font (.ttf): You can select a True Type font file for the display of textual messages on video. Mount type: There are 3 Mount types - Ceiling, Wall, and Floor. Selecting the correct mount type enables the camera image to display the correct video orientation. Color: Select to display color or black/white video streams. Power line frequency: Set the power line frequency consistent with local utility settings to eliminate image flickering associated with fluorescent lights. Note that after the power line frequency is changed, you must disconnect and reconnect the power cord of the Network Camera in order for the new setting to take effect. 60 - User's Manual VIVOTEK Video orientation: Flip - vertically reflect the display of the live video; Mirror - horizontally reflect the display of the live video. Select both options if the Network Camera is installed upside-down (e.g., on the ceiling) to correct the image orientation. Please note that if you have preset locations, those locations will be cleared after flip/mirror setting. Rotate - Normal Flip Mirror Rotate 90° clockwise The rotation here indicates clockwise rotation. Rotation can be applied with flip, mirror, and physical lens rotation (see below) settings to adapt to different mounting locations. The figures in the illustration are shown in a consecutive order. The camera may be installed on a vertical, side-facing, or tilted surface in order to accommodate the interior or exterior design of a building. The interior of a building can be shaped as a narrow rectangular space, such as a corridor. The conventional HD image, such as that of a 16:9 aspect ratio, will be incongruous with its wide horizontal view. With video rotation, the camera can more readily cover the field of view on a tall and narrow scene.

Day/Night Settings

Switch to B/W in night mode Select this to enable the Network Camera to automatically switch to Black/White during night mode. User's Manual - 61 VIVOTEK IR cut filter With a removable IR-cut filter, this Network Camera can automatically remove the filter to let Infrared light pass into the sensor during low light conditions. ■ Auto mode (The Day/Night Exposure Profile will not be available if Auto mode is selected) The Network Camera automatically removes the filter by judging the level of ambient light. ■ Day mode In day mode, the Network Camera switches on the IR cut filter at all times to block infrared light from reaching the sensor so that the colors will not be distorted. ■ Night mode In night mode, the Network Camera switches off the IR cut filter at all times for the sensor to accept infrared light, thus helping to improve low light sensitivity. ■ Synchronize with digital input If an external IR device is connected that comes with its own light sensor, you can use a digital input from it to trigger the IR cut filter. Doing so can synchronize the detection of light level between the camera and the external IR device. ■ Schedule mode The Network Camera switches between day mode and night mode based on a specified schedule. Enter the start and end time for day mode. Note that the time format is [hh:mm] and is expressed in 24-hour clock time. By default, the start and end time of day mode are set to 07:00 and 18:00. Light sensor sensitivity Tune the responsiveness of the IR filter to lighting conditions as Low, Normal, or High. When completed with the settings on this page, click Save to enable the settings. 62 - User's Manual VIVOTEK Illuminators Turn on built-in IR illuminator in night mode Select this to turn on the camera’s onboard IR illuminator when the camera detects low light condition and enters the night mode. Turn on external IR illuminator in night mode Select this to turn on the external IR illuminator when the camera detects low light condition and enters the night mode. A Digital Output connection to external IR is needed. Select the digital output from below, Digital output 1 or Digital output 2. Anti-overexposure: When enabled, the camera automatically adjusts the IR projection to adjacent objects in order to avoid over-exposure in the night mode. The Smart IR function is more beneficial when the spot of intrusions or an object of your interest is close to the lens and the IR lights. For example, if an intruder has a chance of getting near the range of 3 meters, Smart IR can effectively reduce the over-exposure. For a surveillance area at a greater distance, e.g., 5 meters or farther away, the Smart IR function may not bring as significant benefits as in close range. Smart IR disabled; distance: 5M Smart IR enabled; distance: 5M Smart IR disabled; distance: 3M Smart IR enabled; distance: 3M User's Manual - 63 VIVOTEK Tips: If there is an object in close proximity, the IR lights reflected back from it can mislead the Smart IR’s calculation of light level. To solve this problem, you can place an “Exposure Exclude” window on an unavoidable object in the Exposure setting window. See page 72 for how to do it. You can also configure the “Exposure Exclude” window in a night mode “Profile” setting so that your day time setting is not affected. Exclude x Exclude x 64 - User's Manual VIVOTEK Image settings On this page, you can tune the White balance and Image adjustment. Sensor Setting 2: For special situations Sensor Setting 1: For normal situations White balance: Adjust the value for the best color temperature. ■ You may follow the steps below to adjust the white balance to the best color temperature. 1. Place a sheet of paper of white or cooler-color temperature color, such as blue, in front of the lens, then allow the Network Camera to automatically adjust the color temperature. 2. Click the On button to Fix current value and confirm the setting while the white balance is being measured. ■ You may also manually tune the color temperature by pulling the RGain and BGain slide bars. Image Adjustment ■ Brightness: Adjust the image brightness level, which ranges from 0% to 100%. ■ Contrast: Adjust the image contrast level, which ranges from 0% to 100%. ■ Saturation: Adjust the image saturation level, which ranges from 0% to 100%. ■ Sharpness: Adjust the image sharpness level, which ranges from 0% to 100%. ■ Gamma curve: Adjust the image sharpness level, which ranges from 0.45 to 1, from Detailed to Contrast. You may let firmware Optimize your display or select the Manual mode, and pull the slide bar pointer to change the preferred level of Gamma correction towards higher contrast or towards the higher luminance for detailed expression for both dark and lighted areas of an image. This option is disabled when the WDR feature is enabled. Defog: Defog helps improve the visibility quality of captured image in poor weather conditions such as smog, fog, or smoke. User's Manual - 65 VIVOTEK Noise reduction ■ Enable noise reduction: Check to enable noise reduction in order to reduce noises and flickers in image. This applies to the onboard 3D Noise Reduction feature. Use the slide bar to adjust the reduction strength. Note that applying this function to the video channel will consume system computing power. 3D Noise Reduction is mostly applied in low-light conditions. When enabled in a low-light condition with fast moving objects, trails of after-images may occur. You may then select a lower strength level or disable the function. Note that the Preview button has been cancelled, all changes made to image settings is directly shown on screen. You can click Restore to recall the original settings without incorporating the changes. When completed with the settings on this page, click Save to enable the setting. You can also click on Profile mode to adjust all settings above in a tabbed window for special lighting conditions. Enable to apply these settings at: Select the mode this profile to apply to: Day mode, Night mode, or Schedule mode. Please manually enter a range of time if you choose the Schedule mode. Then check Save to take effect. Enable digital image stabilizer If you experience problems such as vibration occurs when on a pole mount, try enable the image stabilizer. 66 - User's Manual VIVOTEK Exposure On this page, you can set the Exposure measurement window, Exposure level, Exposure mode, Exposure time, Gain control, and Day/Night mode settings. You can configure two sets of Exposure settings: one for normal situations, the other for special situations, such as the day/night/schedule mode.

Sensor Setting 2: For special situations Sensor Setting 1: For normal situations Exposure strategy:

Measurement window: This function allows users to set measurement window(s) for low light compensation. For example, where low-light objects are posed against an extremely bright background. You may want to exclude the bright sunlight shining through a building's corridor. ■ Full view: Calculate the full range of view and offer appropriate light compensation. ■ Custom: This option allows you to manually add customized windows as inclusive or exclusive regions. A total of 10 windows can be configured. Please refer to the next page for detailed illustration. User's Manual - 67 VIVOTEK The inclusive window refers to the “weighted window“; the exclusive window refers to “ignored window“. It adopts the weighted averages method to calculate the value. The inclusive windows have a higher priority. You can overlap these windows, and, if you place an exclusive window within a larger inclusive window, the exclusive part of the overlapped windows will be deducted from the inclusive window. An exposure value will then be calculated out of the remaining of the inclusive window.

Include Exclude Include Exclude Weighted region Ignored region

■ Auto: Firmware automatically determines an optimal exposure level. ■ BLC (Back Light Compensation): This option will automatically add a “weighted region“ in the middle of the window and give the necessary light compensation. ■ HLC: (Highlight Compensation). Firmware detects strong light sources and compensates on affected spots to enhance the overall image quality. For example, the HLC helps reduce the glares produced by spotlights or headlights. 68 - User's Manual VIVOTEK Exposure control: ■ Exposure level: You can manually set the Exposure level, which ranges from -2.0 to +2.0 (dark to bright). You can click and drag the semi-circular pointers on the Exposure time and Gain control slide bars to specify a range of shutter time and Gain control values within which the camera can automatically tune to an optimal imaging result. You may prefer a shorter shutter time to better capture moving objects, while a faster shutter reduces light and needs to be compensated by electrical brightness gains. ■ Exposure mode: (available when WDR Pro is disabled) You can click and drag the semi-circular pointers on the Exposure time and Gain control slide bars to specify a range of shutter time and Gain control values within which the camera can automaticallly tune to an optimal imaging result. You can also configure the iris size to control the amount of light. For example, you may prefer a shorter shutter time to better capture moving objects, while a faster shutter reduces light and needs to be compensated by electrical brightness gains. ■ Flickerless: Under some circumstances when there is a difference between the video capture frequency and local AC power frequency (NTSC or PAL), the mismatch causes color shifts or flickering images. If the above mismatch occurs, select the Flickerless checkbox, and the range of Exposure time (the shutter time) will be limited to a range in order to match the AC power frequency. When selected, the exposure time will be forced to stay longer than 1/120 second. For cameras that come with fixed iris lens, setting the exposure time to longer than 1/120 second may introduce too much lights to the lens. Users can use this option to observe whether the result of long exposure time is satisfactory. Auto: If you set Exposure mode as Auto, the Exposure time and Gain control will not be configurable since the sensor library will automatically adjust the value according to the ambient light. Then you can configure iris mode as “indoor” or “outdoor” to reach the best image quality. ■ Iris mode: Select Indoor or Outdoor iris mode to adapt to the installation. The preset iris aperture setting will apply. ■ AE Speed Adjustment: This function applies when you need to monitor fast changing lighting conditions. For example, the camera may need to monitor a highway lane or entrance of a parking area at night where cars passing by with their lights on can bring fast changes in light levels. The same applies if the camera is installed on a vehicle, and when it needs to adapt to fast changes of light when entering and leaving a tunnel. ■ WDR Pro: This refers to the Wide Dynamic Range function that enables the camera to capture details in a high contrast environment. Use the checkbox to enable the function, and use the slide bar to select the strength of the WDR Pro functionality, depending on the lighting condition at the installation site. You can select a higher effect when the contrast is high (between the shaded area and the light behind the objects). Enable WDR enhanced: This function allows users to identify more image details with an extreme contrast from an object of interest with one shadowed side against a bright background, e.g., an entrance. You may select the Enable WDR enhanced checkbox, and then adjust the strength (low, medium, high) to reach the best image quality. User's Manual - 69 VIVOTEK You can click Restore to recall the original settings without incorporating the changes. When completed with the settings on this page, click Save to enable the settings. If you want to configure another sensor setting for day/night/schedule mode, please click Profile to open the Profile of exposure settings page as shown below. Activated period: Select the mode this profile to apply to: Day mode, Night mode, or Schedule mode. Please manually enter a range of time if you choose Schedule mode. Then check Save to take effect. Please follow the steps below to set up a profile: 1. Select the Profile mode tab. 2. Select the applicable mode: Night mode or Schedule mode. Please manually enter a range of time if you choose the Schedule mode. 3. Configure Exposure control settings in the folowing columns. Please refer to previous dicussions for detailed information. 4. Click Save to enable the setting and click Close to exit the page. 70 - User's Manual VIVOTEK Focus Focus here refers to the Remote Focus, applicable to Network Cameras that are equipped with a stepping motor lens. The automated focus adjustment function eliminates the needs to physically adjust camera focus. In an outdoor deployment consisting of a large number of cameras, the auto focus function can be very helpful when these cameras become out of focus after days or weeks of operation. And that can easily result from the effects of natural forces, e.g., shrink and expand due to a wide range of operating temperatures and the vibration caused by wind. Focus window x Below is the procedure to perform the automated Focus function: 1. Select from the bottom of the screen whether you want to perform focus adjustment on the Full view or within a Custom focus window. You can create a custom window and click and drag the window to a desired position on screen. 2. It is recommended to Reset to the default back focus position of the sensor board. 3. You can use the Fully-opened iris checkbox (default) to increase the iris size for a better focus adjustment result. 4. Click to select the Fully-opened iris or the Full-range scan buttons. When a full-range scan is selected, a full-range scan through the camera's entire focal length can take about 30 to 80 seconds. If not, the auto focus scan will only go through the length where optimal focus may occur, and that takes about 15 to 20 seconds. In theory, best results of the auto scan can be acquired when the camera's iris is fully open. User's Manual - 71 VIVOTEK 5. Wait for the scan to complete. After a short while, the clearest image obtained should be displayed and the optimal focus range achieved. Use the arrow marks on the sides to fine-tune the focus if you are not satisfied with the results. You may still need to use the arrow marks to fine-tune the focus depending on the live image on your screen. “>” means moving from wide to tele end; and “<” tele to wide. The methodology of using the Resize Buttons at the upper left corner of the streaming window is the same as that on the home page. Focus window: By default, the optimal focus is found on a full view window. You may designate a custom window within your current field of view to acquire the best focus out of it. However, you can not place a focus window on a distant background, e.g., a hall way that stretches away for 3 meters or farther. Doing so you will not benefit from the Focus window function. ■ Full view: The focus tuning takes place by referring to the full view. ■ Custom: You can create a focus window and drag it to a place of interest in your view window. Note that it is recommended to use this function only when you have a solid object in your view window that is showing a consistent color or texture. This function will not take effect if you set the focus window on a distant background. 72 - User's Manual VIVOTEK Privacy mask Click Privacy Mask to open the settings page. On this page, you can block out sensitive zones to address privacy concerns. 4x ■ To configure privacy mask windows, 1. Click New to add a new window. 2. You can use 4 mouse clicks to create a new masking window, which is recommended to be at least twice the size of the object (height and width) you want to cover. 3. Enter a Window Name and click Save to enable the setting. 4. Click on the Enable privacy mask checkbox to enable this function. NOTE: ► Up to 5 privacy mask windows can be configured on the same screen. ► If you want to delete the privacy mask window, please click the ‘x’ mark on the side of window name. User's Manual - 73 VIVOTEK Media > Video Mode The applicable video modes include: ■ 1080P Full HD (16:9) (max. 30fps)(WDR Pro): If the need should arise for a high contrast lighting environment, select this mode with the WDR Pro feature. ■ 1080P Full HD (16:9) (max. 60fps): If the need should arise for monitoring fast vehicles at 60fps, select this mode. IB9387 The applicable video modes include: ■ 5-Magapixel (4:3) (max. 30fps)(WDR Pro): If the need should arise for a high contrast lighting environment, select this mode with the WDR Pro feature. ■ 4-Magapixel (16:9) (max. 30fps)(WDR Pro): With a different screen display ratio, select this mode with the WDR Pro feature. ■ 1080P Full HD (16:9) (max. 60fps)(WDR Pro): If the need should arise for monitoring fast vehicles at 60fps, select this mode. 74 - User's Manual VIVOTEK Media > Video Stream settings This Network Camera supports multiple streams with frame sizes ranging from 640 x 360 to 1920 x 1080 pixels The definition of multiple streams: ■ Stream 1: The default frame size for Stream 2 is set to the 1920 x 1080. (IB9387: 2560x1920) ■ Stream 2: The default frame size for Stream 2 is set to the 1920 x 1080. (IB9387: 2560x1920) ■ Stream 3: The default frame size for Stream 3 is set to the 640 x 360. Users can define the "Region of Interest" (viewing region) and the "Output Frame Size" (size of the live view window). Click Viewing Window to open the viewing region settings page. On this page, you can configure the Region of Interest and the Output Frame Size for a video stream. For example, you can crop only a portion of the image that is of your interest, and thus save the bandwidth needed to transmit the video stream. As shown below, the area of your interest in a parking lot should be the vehicles. The blue sky is of little value for the surveillance purpose. User's Manual - 75 VIVOTEK Please follow the steps below to set up those settings for a stream: 1. Select a stream for which you want to set up the viewing region. 2. Select a Region of Interest from the drop-down list. The floating frame, the same as the one in the Gloabl View window on the home page, will resize accordingly. If you want to set up a customized viewing region, you can also resize and drag the floating frame to a desired position with your mouse. 3. Choose a proper Output Frame Size from the drop-down list according to the size of your monitoring device. Media > Video NOTE: ► All the items in the “Region of Interest” should not be larger than the “Output Frame Size“ (current maximum resolution). ■ The parameters of the multiple streams: Region of Interest Output frame size Stream 1 Fixed Fixed Stream 2 Fixed Fixed Stream 3 2560 x 1920 ~ 640 x 360 (Selectable) 2560 x 1920 ~ 640 x 360 (Selectable) When completed with the settings in the Viewing Window, click Save to enable the settings and click Close to exit the window. The selected Output Frame Size will immediately be applied to the Frame size of each video stream. Then you can go back to the home page to test the e-PTZ function. For more information about the e-PTZ function, please refer to page 122. X2.1 Region of Interest (Viewing Region) Output Frame Size (Size of the Live View Window) 76 - User's Manual VIVOTEK Click the stream item to display the detailed information. The maximum frame size will follow your settings in the above Viewing Window sections. This Network Camera provides real-time H.265, H.264 and MJPEG compression standards (Triple Codec) for real-time viewing. If the H.265 or H.264 mode is selected, the video is streamed via RTSP protocol. There are several parameters through which you can adjust the video performance: ■ Frame size You can set up different video resolutions for different viewing devices. For example, you can configure a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers, or recording the stream to an NVR. Note that a larger frame size takes up more bandwidth. ■ Maximum frame rate This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother video quality and for recognizing moving objects in the field of view. If the power line frequency is set to 50Hz , the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 12fps, 15fps, and up to 25fps. If the power line frequency is set to 60Hz, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 12fps, 15fps, and up to 30fps. You can also select Customize and manually enter a value. User's Manual - 77 VIVOTEK The frame rate will decrease if you select a higher resolution. ■ Intra frame period Determine how often for firmware to plant an I frame. The shorter the duration, the more likely you will get better video quality, but at the cost of higher network bandwidth consumption. Select the intra frame period from the following durations: 1/4 second, 1/2 second, 1 second, 2 seconds, 3 seconds, and 4 seconds. ■ Smart stream III ■ Dynamic Intra frame period High quality motion codecs, such as H.265, utilize the redundancies between video frames to deliver video streams at a balance of quality and bit rate. The encoding parameters are summarized and illustrated below. The I-frames are completely self-referential and they are largest in size. The P-frames are predicted frames. The encoder refers to the previous I- or P-frames for redundant image information. H.264/265 Frame Types P I P P P P P P P I P P P P P P P I By dynamically prolonging the intervals for I-frames insertion to up to 10 seconds, the bit rates required for streaming a video can be tremendously reduced. When streaming a video of a static scene, the Dynamic Intra frame feature can save up to 53% of bandwidth. The amount of bandwidth thus saved is also determined by the activities in the field of view. If activities occur in the scene, firmware automatically shortens the I-frame insertion intervals in order to maintain image quality. In the low light or night conditions, the sizes of P-frames tend to be enlarged due to the noises, and hence the bandwidth saving effect is also reduced. Streaming a typical 2MP scene normally requires 3~4Mb/s of bandwidth. With the Dynamic Intra frame function, the bandwidth for streaming a medium-traffic scene can be reduced to 2~3Mb/s, and during the no-traffic period of time, down to 500kb/s. Dynamic Intra Frame w/ static scenes

P I P P P P P P P P P P P P P P P P P P P I Static scene Dynamic Intra Frame w/ activities in scenes

P I P P P P P P P I P P P P P P P I P P P Activities

78 - User's Manual VIVOTEK With the H.265 codec in an optimal scenario and when Dynamic Intra frame is combined with the Smart Stream function, an 80% of bandwidth saving can be achieved compared with using H.264 without enabling these bandwidth-saving features. ■ Smart FPS In a static scene, the algorithm puts old frames in queue when no motions occur in scene. When motions occur, the encoding returns to normal to deliver real-time streaming. f1 f1 f1 f1 f5 f5 f5 f5 f9 Motions Occur. f1 f1 f3 f4 f5 f6 f7 f8 f9 By queuing the old frames from a static scene, both the computing efforts and the size of P frames are reduced. It is beneficial for keeping up with the frame rate requirements. A default frame difference threshold, 1%, is embedded in firmware for returning from Smart FPS to normal encoding when motions occur. NOTE: Comparing with Smart Stream II, Smart Stream III has two more configurable options: Smart Q, and Smart FPS. User's Manual - 79 VIVOTEK • Smart codec: Smart codec effectively reduces the quality of the whole or the non interested areas on a screen and therefore reduces the bandwidth consumed. You can manually specify the video quality for the foreground and the background areas. Select an operation mode if Smart codec is preferred. - Auto tracking: The Auto mode configures the whole screen into the non-interested area. The video quality of part of the screen returns to normal when one or more objects move in that area. The remainder of the screen where there are no moving objects (no pixel changes) will still be transmitted in low-quality format. - Manual: The Manual mode allows you to configure 3 ROI windows (Region of Interest, with Foreground quality) on the screen. Areas not included in any ROI windows will be considered as the non-interested areas. The details in the ROI areas will be transmitted in a higher-quality video format. As illustrated below, the upper screen may contain little details of your interest, while the sidewalk on the lower screen is included in an ROI window. non-interested ROI_0 X ROI 80 - User's Manual


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