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What should I do upon receiving my VICTORY VBC-220?
Upon receipt, examine the exterior of the shipment packaging for any signs of rough handling. If the cabinet is damaged, it should be noted on the delivery slip or bill of lading and signed. A claim must be filed immediately against the carrier indicating the extent and estimated cost of damage incurred.
How do I install the VICTORY VBC-220?
The cabinet should stand level to ensure correct operation of self-closing doors and proper drainage of condensate from the evaporator.
Models fitted with casters are non-adjustable, therefore a level platform/floor should be provided where the cabinet is to be located. On models fitted with adjustable legs, leveling may be achieved by adjustment of the bottom section of the legs.
For top mounted refrigeration systems, please ensure there is 20” [500mm] between the top of the cabinet and ceiling for service technician access and ventilation.
If the cabinet has been laid on its back or tipped, DO NOT switch it on immediately. Leave the cabinet in the upright position for at least 12 hours before switching on.
What should I check during the initial start-up of my VICTORY VBC-220?
Should the equipment fail to run on initial connection, please check that all Main Control Breakers (MCBs) are in the “ON” position at the back of the cabinet. The “ON” position is confirmed by red indicators on the MCBs.
Why is my VICTORY VBC-220 showing an “a7” error code and sounding an alarm on start-up?
An “a7” error code (indicating a loss of power) with an audible alarm will always occur during an initial start-up of a blast chill cabinet. This is normal. Press the “CANCEL” button (red with an ‘x’ symbol) to discontinue the error code and audible alarm.
Why did my VICTORY VBC-220 print a “Battery Failure Configuration Suspect” message on start-up?
A “Battery Failure Configuration Suspect” error message ticket will always print during an initial start-up. Do not be alarmed; it is only indicating that the back-up batteries that hold the cabinet’s data during a power failure are not fully charged. A full battery charge should be achieved within 24 hours after start-up.
What are the best practices for loading and packing my VICTORY VBC-220?
Regulations state that product should be placed in the Blast Chiller within 30 minutes from completion of cooking.
When blast chilling, always use metal or foil containers which are good conductors. When chilling unportioned food, we recommend the use of an appropriate pan that is at least 2-1/2″ [63.5mm] in depth. Placing lids or covers on food will increase the chilling time but may be useful for delicate foods to avoid dehydration.
Always load your machine so that cold air can contact all sides of the containers. Avoid stacking containers directly on top of one another as this will drastically extend the chilling time. Take special care not to block the air ducts.
Always load the machine before selecting the blast cycle. Unless it is unavoidable, do not open the door of the machine while the blast cycle is engaged.
How long can I store food in the VICTORY VBC-220 after chilling?
Chilled foods can be stored for up to 5 days at between 32°F/0°C and 38°F/+3°C.
What are the different temperature modes of the VICTORY VBC-220?
All blast chillers have 3 basic modes:
1. Normal storage: 34°F (1°C) to 37°F (3°C)
2. Blast Chill Hard: 14°F (-10°C)
3. Blast Chill Soft: 34°F (1°C)
How does the defrost function work on the VICTORY VBC-220?
At the end of each cycle, a defrost will automatically clear any ice from the evaporator. During operation in storage mode, a defrost will be performed automatically at the factory preset intervals of 6 hours.
Furthermore, if a blast cycle is cancelled and the defrost thermostat is measuring 34°F (+1°C) or less, the machine will automatically proceed to defrost.
When the machine is in defrost mode, the ‘Cabinet Temp’ window of the control panel will display ‘DEF’. When the defrost cycle is finished, the compressor will run for approximately 90 seconds before the fans cut in.
Following every defrost period there is a 3-minute period during which a blast cycle cannot be selected. This short interval is to allow defrost water to drip away from the evaporator.
During the defrost operation, it is safe to leave products inside the machine.
How do I program a blast chill cycle on my VICTORY VBC-220?
1. Switch on the chiller at least half an hour before use.
2. Check that the chiller is operating at storage temperature.
3. Load the products to be chilled.
4. By pressing button ‘1’, select the ‘Chill’ mode.
5. By pressing button ‘2’, select the desired type of blast, hard or soft.
6. By pressing button ‘3’, select the timer for the desired duration, or probed blast.
7. When you are content with your selected program, press the ✓ to start the blast cycle.
8. If you are not content with your selection, press the X button to cancel your 1/2/3 selection.
As each selection is made, the indicator LED will illuminate to show what is chosen. To save time for repeated identical blast operations, the blast selections are remembered, so when 1, 2, 3 are pressed, the selections automatically adopt the previous settings. So to repeat a blast, just push 1, 2, 3, and ✓.
What do the alarm codes on my VICTORY VBC-220 mean?
The following table lists the alarm conditions for the 7-SEG display:
| 7-SEG DISPLAY | ALARM CONDITION |
|---|---|
| a0 | Air on sensor failure |
| a1 | Wall sensor failure |
| a2 | Fin sensor failure |
| a3 | Food probe 1 failure |
| a4 | Food probe 2 failure |
| a5 | Food probe 3 failure |
| a6 | Spare |
| a7 | Power cut detected |
Note: If a wall sensor fails it will also read -50. To cancel the audible alarm press the X button. If the alarm condition still exists the display will continue to indicate there is a fault. THERE IS NO RE-SET FACILITY.
How do I set the time and date on my VICTORY VBC-220?
CAUTION: DO NOT CHANGE any other parameters when setting the date & time! If additional parameters are changed, there is a great possibility that the VBC Cabinet will not function properly and will void warranty!
A. Enter the Engineering Switch Mode by doing the following:
1. Turn control panel “off” by pressing the “standby” button.
2. Press and hold the “1” button.
3. While continuing to hold the “1” button, press and release “standby” button.
B. Press the “2” or “3” button to step through the engineering settings. When the display shows “ute”, you have reached the time and date settings.
Note: The setting functions (i.e. “ute”,”hr”) are only displayed when the “3” button is depressed. When the button is released, the actual setting value will appear and can then be set.
• Minute (shown as “ute”) ➡ Press “✓” to increase or “X” decrease minute
• Hour (shown as “hr”) ➡ Press “✓” to increase or “X” decrease hour
• Day (shown as “day”) ➡ Press “✓” to increase or “X” decrease day
• Month (shown as “nth”) ➡ Press “✓” to increase or “X” decrease month
• Year (shown as “yr”) ➡ Press “✓” to increase or “X” decrease year
Note: When entering the year, there could be only one character displayed. Examples are below:
1 = the year 2001
2 = the year 2002
3 = the year 2003, etc.
C. When entry is complete, press “standby” once to exit the Engineering Switch Mode. Then press “standby” again to turn on the cabinet.
D. Print demand ticket by holding printer “on/off” button for five (5) seconds. A printout will be produced to confirm new information entered.
How do I install logger paper in the printer of my VICTORY VBC-220?
Logger paper should be installed as shown. It is best to tear the end of a new roll at a 90 degree angle for easy installation. Once the logger paper roll has been inserted into the printer, use the “feed” button on the control panel to automatically bring paper forward.
How do I remove and install a print cartridge in my VICTORY VBC-220?
• Remove printer cover and logger paper.
• Press the end of print cartridge that calls out “PUSH” & “EJECT”.
• Once cartridge is pressed at “PUSH” & “EJECT” end, simply remove cartridge from the printer.
• Place new cartridge by carefully putting at designated location.
Note: (1) If printer does not work, check the print cartridge and logger paper for proper installation. (2) Exposed print cartridge ribbon can dry out. Adjust to printable fresh ink by turning the wheel in the direction indicated by the arrow. Change out print cartridge with the spare provided if adjusting the ribbon does not work. (3) All blast chillers are shipped with a spare print cartridge and logger paper.
How do I clean my VICTORY VBC-220?
Exterior: The exterior of the cabinet is stainless steel. Normal day to day cleaning should be carried out with a soft cloth and soapy water. Always wipe the cabinet vertically in the same direction as the grain in the stainless steel. Never use abrasive materials or cleaners, or chemical cleaners, as they can damage the surface and cause corrosion. Occasionally, the exterior should be polished with a good stainless steel polish to protect the surface.
Control Panel: Do not use abrasive cleaners, chemicals or scouring pads on the control panel. Clean the control panel only with a soft damp cloth. Avoid excess water on the control panel, and other areas where electrical components are fitted.
Interior: The racking can be removed for easy cleaning. This should be done on a regular basis with warm water and a soft cloth, dry thoroughly afterwards. To remove the racking and shelf supports follow this procedure: First remove the shelves, then remove the shelf supports by grasping firmly in the center and lifting slightly. Turn the shelf support towards the interior of the cabinet by pushing it in the center as you twist the support through 90°. The shelf support will be released. When all shelves have been removed, remove the racking by lifting up and over the nylon retaining blocks.
How do I maintain the door gasket on my VICTORY VBC-220?
Clean the gasket weekly with warm soapy water and a soft cloth, taking care not to damage it. DO NOT use a sharp knife to clean or scrape the gasket. Regularly check the gasket for any damage. Damaged gaskets do not seal correctly and can increase the amount of electricity consumed.
Damaged gaskets are easily replaced. To fit a new gasket – simply pull out the old gasket and push the new gasket into the channel (gasket retainer) at the center and work along the gasket pushing it into the channel, continue in the same way on the other three sides, pushing the corners in last.
How do I clean the condenser on my VICTORY VBC-220?
The condenser requires cleaning approximately 4 times per year or when the LED indicates. To clean the condenser, disconnect main power supply before starting, then brush the fins vertically with a stiff brush, taking care not to damage the fins or push dirt or dust further in, and vacuum away. Remember to reconnect main power supply once finished.
What are some rules of thumb for using my VICTORY VBC-220?
• Pre-chill the cabinet for thirty (30) minutes before you do the first load (to remove interior residual heat).
• Doubling the food thickness triples the pull-down time.
• Don’t stack food and/or containers on top or alongside of each other.
• Covering the food increases pull-down time by 10% – 30%.
• Pull-down rate initially is about 2°F per minute and approaching final temperature is about 2 minutes per degree Fahrenheit.
What factors affect the blast chill pull-down times for the VICTORY VBC-220?
1. Entering food temperatures (the hotter the initial temperature, the longer the pull-down time).
2. Final food temperature (the colder the final temperature, the longer the pull-down time).
3. Food “thickness” (the greater the distance from geometric “core” center of food to its surface pull-down time).
4. Food density (the greater the density, the longer the pull-down time).
5. Food thermal conductivity (the lower the conductivity, the longer the pull-down time).
6. Food specific heats (the higher the specific heat, the longer the pull-down time).
7. Container surface area (the smaller the surface area, the longer the pull-down time).
8. Container material (metals are conductors and render a shorter pull-down than plastics which are insulators).
9. Covering material (metal preferred instead of plastic).
10. Covering method-cover such as aluminum foil or a “stretch wrap film” placed in direct contact with food eliminates the “dead air space” between the cover and the food. Since “dead air space” is an insulator, elimination of it shortens pull-down time.
11. “Delta T” is the temperature difference between the food and the blast of air. The greater the “Delta T” the quicker the pull-down time.
12. Air velocity (the greater the air velocity across the food, the faster the pull-down time).
13. Amount (weight) of food put in as compared to rated capacity of machine. Exceeding the capacity increases the pull-down time.
14. Mechanical problems (equipment not operating at full efficiency takes longer to pull down).
How do I troubleshoot common problems with my VICTORY VBC-220?
CAUTION: Disconnect Power Supply Prior to Attempting Any Service!
| Problem | Possible Cause | Remedy |
|---|---|---|
| Cabinet not running and/or no 1-2-3 Controller display | Circuit Breaker tripped | Reset Circuit Breaker (make sure circuit breakers show red indicators for “ON” position) |
| Power Cord unplugged | Plug in power cord | |
| Main power supply turned “OFF” | Turn main power supply “ON” | |
| Improper voltage supplied to cabinet | Supply correct voltage (do not use extension cords or put other equipment on circuit, etc.) | |
| Cabinet in defrost cycle | Allow defrost cycle to finish | |
| Condensing unit on cabinet runs for prolonged period or continuously | Cabinet not pre-chilled prior to placing hot product load | Remove product load and pre-chill cabinet for approximately 30 minutes (only applies to cabinets that do not stay on all the time) |
| Excessive amount of warm product loaded in cabinet | Allow adequate time for product to cool down | |
| Whole product loads placed in cabinet | Portion product load(s) | |
| Improper use of “Soft Chill” mode | Use “Soft Chill” for delicate and less dense product loads only. | |
| Prolonged door opening or door ajar | Make sure door is closed when not in use. Avoid prolonged door openings. | |
| Door gasket not seating properly | Check gasket condition. Adjust door or replace gasket. | |
| Dirty Condenser coil | Clean the condenser coil | |
| Evaporator coil blocked with ice | Turn unit off and allow coil to defrost or manually force defrost. (while cabinet is “ON”, hold the “cancel” button for 5 seconds for manual defrost) | |
| Cabinet temperature too high | Poor air circulation in cabinet | Move product load away from fan(s) |
| Excessive amount of warm product loaded in cabinet | Allow adequate time for product to cool down | |
| Prolonged door openings or door(s) ajar | Make sure door(s) are closed when not in use. Avoid prolonged door opening. | |
| Dirty condenser coil | Clean the condenser coil | |
| Evaporator coil blocked with ice | Turn unit off and allow coil to defrost or manually force defrost. (*hold the red button with “X” for 5 seconds for manual defrost) | |
| Cabinet is noisy | Part(s) loose | Locate and tighten loose part(s) |
| Product taking to long to pull-down | Product load covered | Uncover product or try to use metal pans. |
| Improper use of “Soft Chill” mode | Use “Hard Chill” for product loads that are of great density. | |
| Compressor will not start, hums and trips circuit breaker | Dirty Condenser coil | Clean the condenser coil |
| Excessive heat generated from equipment nearby | Relocate cabinet, or adjacent heat generating equipment | |
| Voltage to cabinet too high or too low | Check and correct supply voltage | |
| Door won’t close tight | Cabinet is not level | Level cabinet by adjusting casters or legs. Shim casters or legs if necessary |
| Water or ice at bottom of cabinet | Product load too hot | Cool down product load before placing into cabinet |
| Error Code displayed | Loose or defective food probe/thermocouple. Main power failure | Press “X” (cancel) button to stop alarm sound off |
| Printer paper not feeding or printing tickets | Printer paper jamming, not straight or properly seated on spool. Printer paper spool is finished | Reload paper. |
| No printout on printer paper | Cartridge dry or needs to be replaced. | Change print cartridge. |
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