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What should I do upon receiving my VICTORY VBC-70 shipment?

Upon receipt, examine the exterior of the shipment packaging for any signs of rough handling. If the cabinet is damaged, it should be noted on the delivery slip or bill of lading and signed. A claim must be filed immediately against the carrier indicating the extent and estimated cost of damage incurred.


How do I properly install my VICTORY VBC-70?

Proper installation is the first step to operation. It is recommended that your unit be installed by an authorized Victory Certified Installer.

The cabinet should stand level to ensure correct operation of self closing doors and proper drainage of condensate from the evaporator.

Models fitted with casters are non-adjustable, therefore a level platform/floor should be provided where the cabinet is to be located. On models fitted with adjustable legs leveling may be achieved by adjustment of the bottom section of the legs.

For top mounted refrigeration systems, please ensure there is 20” [500mm] between the top of the cabinet and ceiling for service technician access and ventilation.


What should I do if my VICTORY VBC-70 has been laid on its back or tipped?

If the cabinet has been laid on its back or tipped, DO NOT switch it on immediately. Leave the cabinet in the upright position for at least 12 hours before switching on.


What are the electrical supply requirements for the VICTORY VBC-70?

Wiring should be done by a qualified electrician in accordance with local electrical codes. All models, with the exception of the VBC-100 and all Roll-In VBC’s, come fitted with a NEMA plug for safety and must be grounded. It is recommended that if the plug or cable fail, contact Victory’s parts department for a replacement part.

The VBC-100 and Roll-In VBC’s are 3-phase and require connection to a suitable supply.


How do I perform the initial start-up for my VICTORY VBC-70?

Should the equipment fail to run on initial connection, please check that all Main Control Breakers (MCBs) are in the “ON” position at the back of the cabinet. (*Note: The “ON” position is confirmed by red indicators on the MCBs.)

An “a7” error code (indicating a loss of power) with an audible alarm sound off will always occur during an initial start-up of a blast chill cabinet. Press the “CANCEL” button (red with x symbol), the error code and audible alarm will discontinue.

A “Battery Failure Configuration Suspect” error message ticket will always print during an initial start-up. Do not be alarmed when the error message prints; it is only indicating that the back-up batteries that hold the cabinet’s data during a power failure is not fully charged. Full battery charge should be within 24 hours after start-up.

Check the time and date on the printed tickets. If the ticket has printed an incorrect time and date or the printer logger paper is not feeding properly, see the instructions for setting the printer.


What are the principles of operation for the VICTORY VBC-70?

Victory blast chillers have been designed to quickly reduce the temperature of food in accordance with Department of Health guidelines on the chilling of cooked foods. Fast temperature reduction is not brought about by placing the food in a very cold cabinet like a deep freeze. This would only dry the food badly and take a very long time to reduce its temperature to the required level. The secret of fast temperature reduction is in delivering the correct blast of air and ensuring correct and unobstructed horizontal air flow inside the cabinet.

This is why Victory has the option of soft and hard facility on blast chill.

Exceptions: depending on the density types and sizes of the portions the chiller might not be capable of achieving the required guidelines, therefore, the load and/or depth of the food layers should be reduced. You may find it necessary to experiment with different amounts of food and loading methods in order to achieve the optimum performance with your blast chiller.


What are the best practices for loading and packing food into the VICTORY VBC-70?

Regulations state that product should be placed in the Blast Chiller within 30 minutes from completion of cooking. The packaging of food and the way in which it is loaded or placed within the apparatus can have a significant effect on the time within which the temperature can be reduced to the required level and the amount of food which can be processed in each chilling batch.

When blast chilling always use metal or foil containers which are good conductors. Plastic or polyurethane containers insulate the food from the cold air. When chilling unportioned food we recommend the use of the appropriate pan that is at least 2-1/2″ [63.5mm] in depth. Likewise, placing lids or covers on food will also increase the chilling time but may be of some use when processing some delicate foods to avoid dehydration.

Always load your machine in such a way that it is possible for the cold air to contact all sides of the containers. Avoid stacking containers directly on top of one another as this will drastically extend the chilling time and take special care not to block the air ducts.

Always load the machine before selecting the blast cycle. Unless it is unavoidable do not open the door of the machine while the blast cycle is engaged.

In the case of roll-in rack models, bumper bars are fitted to the walls inside the machine. This assists in the correct positioning of the rack(s) so as to avoid blocking the air flow.


How long can chilled foods be stored in the VICTORY VBC-70?

Chilled foods can be stored for up to 5 days at between 32°F/0°C and 38°F/+3°C.


How does the VICTORY VBC-70 operate?

Your machine has been set-up at the factory and no further adjustments should be necessary.

Note: The control systems employed are micro-processor based and contain no user serviceable components. Instructions on setting up the control panel thermostats are available from the manufacturer. These should only be reset by a qualified service technician.

Normal Storage: This is the storage temperature at which food can be held and the Blast Chiller automatically switches into this mode at the end of each cycle.

Storage Mode: On some chillers there is more than one fan installed these may not all operate during the storage mode giving a reduced air circulation within the chiller. All other models have one or more Aerofoil fans. The unit cycles on the store thermostat, the sensor of which is placed in the air.


What are the different blast chill cycle modes on the VICTORY VBC-70?

All machines have the facility for the operator to use any of the 4 pre-programmed timed cycles and a probe control blast chilling cycle, with the option of soft or hard blast.

The probe controlled blast cycle functions via the food core probe supplied. The probe monitors the core temperature of the food and will not permit the blast cycle to stop until the default temperature (37°F / 3°C) is reached. When controlling the cycle with the food probe make certain that the probe or probes are located in the product before the blast cycle is started.

Pressing the selections automatically adopt the previous settings on the first push. So the repeating of blast is just pushing buttons 1-2-3 & Blast.

Blast Chill Cycle (Hard or Soft):

During the blast chill hard cycle the air temperature inside the cabinet should go down to approximately 14°F (-10°C). This is for the timed chilling cycle only. During soft chill cycle the air temperature stays above 32°F (0°C ).

All blast chillers have 3 basic modes:

1. Normal storage: 34°F (1°C) to 37°F (3°C)

2. Blast Chill Hard: 14°F (-10°C)

3. Blast Chill Soft: 34°F (1°C)


How does the defrost cycle work on the VICTORY VBC-70?

At the end of each cycle, a defrost will automatically clear any ice from the evaporator ready for the next cycle.

During the operation in storage mode a defrost will be performed automatically at the factory preset intervals of 6 hours.

Furthermore, if a blast cycle is cancelled and the defrost thermostat is measuring 34°F (+1°C) or less, the machine will automatically proceed to defrost.

When the machine is in the defrost mode the ‘Cabinet Temp’ window of the control panel will display ‘DEF’. When the defrost cycle is finished the compressor will run for approximately 90 seconds before the fans cut in.

Following every defrost period there is a 3 minute period during which a blast cycle cannot be selected. This short interval is to allow defrost water to drip away from the evaporator.

The cabinet is now ready to start another cycle if desired. During the defrost operation it is safe to leave products inside the machine.


How do I interpret the control panel displays on the VICTORY VBC-70?

1. The ‘Cabinet Temp’ display window can be used:

• To show the cabinet wall temperature.

• As a count up timer in probe blast.

2. The ‘Probe’ window can show:

• Temperature during a blast cycle, (blank during store).

• During a blast if a food probe fails it will display ‘pf’ in its own window. At the end of a blast cycle it will indicate alarm code in Probe 1 window.

3. For a timed blast, the green row of LEDs show the progress of the blast. Each LED indicates another 1/10 of the total blast time has started. When there is only approximately 50 seconds left to blast, the right hand LED will flash. For a probed blast, the green LEDs again show the blast progress, but this time each LED indicates 1/10 of the temperature excursion between the products starting temperature and the target end temperature. Cabinet temperature window also acts as a count up timer showing in minutes the duration of the probed blast.


How do I program a blast chill cycle on my VICTORY VBC-70?

1. Switch on the chiller at least half an hour before use.

2. Check that the chiller is operating at storage temperature.

3. Load the products to be chilled (see notes on loading).

4. By pressing button ‘1’ select the ‘Chill’ mode.

5. By pressing button ‘2’ select the desired type of blast, hard or soft.

6. By pressing button ‘3’ select the timer for the desired duration, or probed blast.

7. When you are content with your selected program press the ✓ to start the blast cycle.

8. If you are not content with your selection press the X button to cancel your 1/2/3 selection.

As each selection is made, the indicator LED will illuminate to show what is chosen. Press ✓ to accept, or X to cancel.

On completion of a cycle, there will be an audible alarm which will cancel automatically after 15 minutes or may be cancelled with the X button. ‘DEF’ will then be displayed in the ‘Cabinet Temp’ window of the control panel and the chiller will then revert to a store mode appropriate to the blast just completed.

During the defrost operation the temperature in the chiller will not exceed 38°F (+3°C) and it is therefore safe to leave products in the chiller during the defrost cycle.

To save time for repeated identical blast operations, the blast selections are remembered, so when 1 2 3 are pressed the selections automatically adopt the previous settings on the first push. So to repeat a blast, just push 1 2 3 ✓.


What do the 7-Seg Display alarm codes mean on the VICTORY VBC-70?

For alarm and warning conditions, an audible alarm will be activated and a warning ticket will be printed if the printer is fitted. If there is an alarm condition, probe 1 window will display an alarm number a0 to a7 during store, but will show the probe temperature during blast. To cancel the audible alarm press the X button. If the alarm condition still exists the display will continue to indicate there is a fault. THERE IS NO RE-SET FACILITY.

7-SEG DISPLAYALARM CONDITION
a0Air on sensor failure
a1Wall sensor failure
a2Fin sensor failure
a3Food probe 1 failure
a4Food probe 2 failure
a5Food probe 3 failure
a6Spare
a7Power cut detected

Note: If a wall sensor fails it will also read -50. For each probe only one audible alarm and alarm printout is allowed to be issued each day. This is to prevent excessive paper use and noise nuisance in the event of an intermittent probe failure. However, repeated probe failures are displayed on the probe display window, (top window in the case of 3 probe panels).


What types of tickets can the printer on the VICTORY VBC-70 produce?

If fitted and “ON”, the printer is activated after each blast cycle. The printer provides hard copy historical data of cabinet performance or warning tickets to archive or act upon. The formats available are:

Midnight Ticket (if programmed)

At midnight a ticket is automatically printed for archiving in the morning. The midnight ticket provides the following information:

• Time and date of printout and cabinet number

• Cabinet temperature at time of printout

• A graph of cabinet temperature over the preceding 24 hours

Demand Ticket

A ticket may be requested from the control panel by holding the printer ‘On/Off’ button for 5 seconds. This ticket provides the same information as the midnight ticket except that up to seven days of historical data are printed.

Alarm or Warning Ticket

A ticket is automatically printed if any condition is detected by the micro controller which may need attention.

The print function may be terminated by pressing the printer ‘On/Off’ button.

Mains Power Failure Ticket

If mains power fails for more than 5 seconds a ticket is automatically printed which gives the time of power failure and the time at which power is restored.

Sensor Failure Ticket

If the controller detects that one of its sensors has failed then a warning ticket will be printed.


How do I set the time and date on the printer of my VICTORY VBC-70?

(CAUTION!!! : DO NOT CHANGE any other parameters when setting the date & time! If additional parameters are changed, there is a great possibility that the VBC Cabinet will not function properly and will void warranty!)

TIME AND DATE SET UP

A. Enter the Engineering Switch Mode by doing the following:

1. Turn control panel “off” by pressing the “standby” button.

2. Press and hold the “1” button.

3. While continuing to hold the “1” button, press and release “standby” button.

B. Press the “2” or “3” button to step through the engineering settings. When the display shows “ute”, you have reached the time and date settings.

*Note: The setting functions (i.e. “ute”,”hr”) are only displayed when the “3” button is depressed. When the button is released, the actual setting value will appear and can then be set.

• Minute (shown as “ute”) ➡ Press “✔” to increase or “X” decrease minute

• Hour (shown as “hr”) ➡ Press “✔” to increase or “X” decrease hour

• Day (shown as “day”) ➡ Press “✔” to increase or “X” decrease day

• Month (shown as “nth”) ➡ Press “✔” to increase or “X” decrease month

• Year (shown as “yr”) ➡ Press “✔” to increase or “X” decrease year

*Note: When entering the year, there could be only one character displayed. Examples are below:

1 = the year 2001

2 = the year 2002

3 = the year 2003, etc.

C. When entry is complete, press “standby” once to exit the Engineering Switch Mode. Then press “standby” again to turn on the cabinet.

D. Print demand ticket by holding printer “on/off” button for five (5) seconds. A printout will be produced to confirm new information entered.

*Special Note: If there is information entered by error, wait approximately two (2) minutes before starting the process over.


How do I install logger paper in the printer of my VICTORY VBC-70?

Logger paper should be installed as shown. It is best to tear the end of a new roll at a 90 degree angle for easy installation.

Once logger paper roll has been inserted into the printer, use the “feed” button on the control panel to automatically bring paper forward.


How do I remove and install a print cartridge in my VICTORY VBC-70?

• Remove printer cover and logger paper.

• Press the end of print cartridge that calls out “PUSH” & “EJECT”.

• Once cartridge is pressed at “PUSH” & “EJECT” end, simply remove cartridge from the printer.

• Place new cartridge by carefully putting at designated location.

*Note: (1) If printer does not work, check the print cartridge and logger paper for proper installation. (2) Exposed print cartridge ribbon can dry out. Adjust to printable fresh ink by turning the wheel in the direction indicated by the arrow. Change out print cartridge with the spare provided if adjusting the ribbon does not work. (3) All blast chillers are shipped with a spare print cartridge and logger paper. Print cartridges and logger paper can be purchased from a local office supply store.


What happens if there is a power failure with my VICTORY VBC-70?

A power cut does not cause the loss of any accumulated historical data and no re-programming is necessary. The controller’s battery is continually charged and provides emergency back up under normal power failure conditions.


How do I clean the exterior and interior of my VICTORY VBC-70?

Exterior: The exterior of the cabinet is stainless steel and if cared for correctly will keep its ‘as new’ finish for many years. Normal day to day cleaning should be carried out with a soft cloth and soapy water. Always wipe the cabinet vertically in the same direction as the grain in the stainless steel. Whilst stainless steel is a very strong and robust material, the stain smooth finish can be spoiled by wiping against the grain. Never use abrasive materials or cleaners, or chemical cleaners, as they can damage the surface and cause corrosion. Occasionally, the exterior should be polished with a good stainless steel polish to protect the surface.

Do not use abrasive cleaners, chemicals or scouring pads on the control panel. Clean the control panel only with a soft damp cloth. Avoid excess water on the control panel, and other areas where electrical components are fitted.

Interior: The racking can be removed for easy cleaning. This should be done on a regular basis with warm water and a soft cloth, dry thoroughly afterwards. To remove the racking and shelf supports follow this procedure: First remove the shelves, then remove the shelf supports by grasping firmly in the center and lifting slightly. Turn the shelf support towards the interior of the cabinet by pushing it in the center as you twist the support through 90°. The shelf support will be released. (Note: the supports are designed to be anti-tilt and you may therefore experience some resistance at first which will be overcome with practice). When all shelves have been removed, remove the racking by lifting up and over the nylon retaining blocks.


How should I maintain the door gasket on my VICTORY VBC-70?

Clean the gasket weekly with warm soapy water and a soft cloth taking care not to damage it. DO NOT use a sharp knife to clean or scrape the gasket. Regularly check the gasket for any damage. Damage can be caused by striking the gasket with a sharp object such as the corner of a tray. Damaged gaskets do not seal correctly and can increase the amount of electricity consumed, seriously affecting the efficiency and performance of the cabinet.

Damaged gaskets are easily replaced. To fit a new gasket – simply pull out the old gasket and push the new gasket into the channel (gasket retainer) at the center and work along the gasket pushing it into the channel, continue in the same way on the other three sides, pushing the corners in last.


How do I clean the condenser on my VICTORY VBC-70?

The condenser, which is part of the refrigeration unit, is sited in the unit compartment and requires cleaning, approximately 4 times per year or when the LED indicates. To clean the condenser, disconnect main power supply before starting, then brush the fins vertically with a stiff brush, taking care not to damage the fins or push dirt or dust further in and vacuum away. Remember to reconnect main power supply once finished.


What are the rules of thumb for using the VICTORY VBC-70?

☐ Pre-chill the cabinet for thirty (30) minutes before you do first load (to remove interior residual heat).

☐ Doubling the food thickness triples the pull-down time.

☐ Don’t stack food and/or containers on top or alongside of each other.

☐ Covering the food increases pull-down time by 10% – 30%.

☐ Pull-down rate initially is about 2°F per minute and approaching final temperature is about 2 minutes per degree Fahrenheit.


What factors affect the blast chill pull-down times on the VICTORY VBC-70?

1. Entering food temperatures (the hotter the initial temperature, the longer the pull-down time).

2. Final food temperature (the colder the final temperature, the longer the pull-down time).

3. Food “thickness” (the greater the distance from geometric “core” center of food to it’s surface pull-down time).

4. Food density (the greater the density, the longer the pull-down time).

5. Food thermal conductivity (the lower the conductivity, the longer the pull-down time).

6. Food specific heats (the higher the specific heat, the longer the pull-down time).

7. Container surface area (the smaller the surface area, the longer the pull-down time).

8. Container material (metals are conductors and render a shorter pull-down than plastics which are insulators).

9. Covering material (metal preferred instead of plastic for reasons above).

10. Covering method-cover such as aluminum foil or a “stretch wrap film” placed in direct contact with food eliminates the “dead air space” between the cover and the food. Since “dead air space” is an insulator, elimination of it shortens pull-down time.

11. “Delta T” is temperature difference between the food and the blast of air. The greater the “Delta T” the quicker the pull-down time.

12. Air velocity (the greater the air velocity across the food, the faster the pull-down time).

13. Amount (weight) of food put in as compared to rated capacity of machine. Exceeding the capacity increases the pull-down time.

14. Mechanical problems (equipment not operating at full efficiency takes longer to pull down)


What are the common problems and solutions for troubleshooting my VICTORY VBC-70?

CAUTION: Disconnect Power Supply Prior to Attempting Any Service!

ProblemPossible CauseRemedy
Cabinet not running and/or no 1-2-3 Controller displayCircuit Breaker trippedReset Circuit Breaker (*make sure circuit breakers show red indicators for “ON” position)
Power Cord unpluggedPlug in power cord
Main power supply turned “OFF”Turn main power supply “ON”
Improper voltage supplied to cabinetSupply correct voltage (*do not use extension cords or put other equipment on circuit, etc.)
Cabinet in defrost cycleAllow defrost cycle to finish
Condensing Unit on cabinet runs for prolonged period or continuously.Cabinet not pre-chilled prior to placing hot product loadRemove product load and pre chill cabinet for approximately 30 minutes (*only applies to cabinets that do not stay on all the time)
Excessive amount of warm product loaded in cabinetAllow adequate time for product to cool down
Whole product loads placed in cabinetPortion product load(s)
Improper use of “Soft Chill” modeUse “Soft Chill” for delicate and less dense product loads only.
Prolonged door opening or door ajarMake sure door is closed when not in use. Avoid prolonged door openings.
Door gasket not seating properlyCheck gasket condition. Adjust door or replace gasket.
Dirty Condenser coilClean the condenser coil
Improper air flow around Condensing UnitEnsure adequate air space, relocate away from heat generating equipment, direct sunlight, or direct path of air conditioning or heating ducts.
Evaporator coil blocked with iceTurn unit off and allow coil to defrost or manually force defrost. (* while cabinet is “ON”, hold the “cancel” button for 5 seconds for manual defrost)
Cabinet temperature too highPoor air circulation in cabinetMove product load away from fan(s)
Excessive amount of warm product loaded in cabinetAllow adequate time for product to cool down
Prolonged door openings or door(s) ajarMake sure door(s) are closed when not in use. Avoid prolonged door openings.
Dirty condenser coilClean the condenser coil
Insufficient clearance around cabinet or excessively high ambient temperature. / Evaporator coil blocked with iceEnsure adequate air space, relocate away from heat generating equipment (ovens, fryers, etc.), and out of direct sunlight. / Turn unit off and allow coil to defrost or manually force defrost. (*hold the red button with “X” for 5 seconds for manual defrost)
Cabinet is noisyPart(s) looseLocate and tighten loose part(s)
Product taking too long to pull-downProduct load coveredUncover product or try to use metal pans.
Improper use of “Soft Chill” modeUse “Hard Chill” for product loads that are of great density.
Compressor will not start, hums and trips circuit breakerDirty Condenser coilClean the condenser coil
Excessive heat generated from equipment nearbyRelocate cabinet, or adjacent heat generating equipment
Voltage to cabinet too high or too lowCheck and correct supply voltage
Door won’t close tightCabinet is not levelLevel cabinet by adjusting casters or legs. Shim casters or legs if necessary.
Water or ice at bottom of cabinetProduct load too hotCool down product load before placing into cabinet
Error Code displayedLoose or defective food probe/thermocouple. Main power failurePress “X” (cancel) button to stop alarm sound off.
Printer paper not feeding or printing ticketsPrinter paper jamming, not straight or properly seated on spool. Printer paper spool is finished.Reload paper. Refer to paper installation instructions.
No printout on printer paperCartridge dry or needs to be replaced.Change print cartridge. Refer to cartridge installation instructions.

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