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Who is this appliance intended for use by?

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.


Should children be supervised when near the appliance?

Children should be supervised to ensure that they do not play with the appliance.


What should be done if the supply cord is damaged?

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.


What kind of hose-sets should be used with the appliance?

The new hose-sets supplied with the appliance are to be used and old hose-sets should not be reused.


Can the openings of the appliance be obstructed by a carpet?

The openings must not be obstructed by a carpet.


Where is this appliance intended to be used?

This appliance is intended to be used in household only and it is not intended to be used such as:

Staff kitchen areas in shops, offices and other working environments;

Farm houses;

By clients in hotels, motels and other residential type environments;

Bed and breakfast type environments;

Areas for communal use in blocks of flats or in launderette.


How should the appliance be supplied with power?

In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.


Is this washing machine for outdoor use?

This washing machine is for indoor use only.


Can this washing machine be placed in a humid area?

Do not put this washing machine in a humid place.


Should hands be inserted into the rotating drum?

Hands should not be inserted into the rotating drum.


What should be done before performing maintenance on the unit?

Before doing any maintenance on the unit, unplug the appliance from the electrical source.


What should be done after using the machine?

Always unplug the machine and turn off the water supply after use. Be aware of the maximum and minimum inlet water pressure which is in megapascals (MPa).


How should the power plug be connected for safety?

To ensure your safety, the power plug must be inserted into an earthed three-pole socket. Check carefully and make sure that your socket is properly and reliably earthed.


Who should connect the water and electrical devices?

Make sure that the water and electrical devices provisions are connected by a qualified technician in accordance with the manufacturer’s instructions and local safety regulations.


Can children use or maintain the appliance?

The appliance cannot be used by children and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision.


Can animals or children climb into the machine?

Animals and children cannot climb into the machine. Check the machine before every operation.


Should children and animals be kept away from the machine during operation?

Keep children and animals far away from the machine during operation.


What kind of articles should not be washed to avoid explosion risk?

Do not wash articles that have been cleaned in, washed in, soaked in, or dabbed with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.). This may result in fire or explosion.


What should be done with clothes or articles that have been treated with combustible substances before washing?

Rinse the clothes or wash articles thoroughly by hand before putting them in the appliance.


Is this washing machine intended for built-in use?

It is not intended for built-in using.


Where should the washing machine not be installed?

The washing machine shall not be installed in bath rooms or very wet rooms as well as in rooms with explosive or caustic gases.


What should be done with packaging materials before using the appliance?

Remove all packaging materials before using the appliance. Otherwise, serious damage may result.


To what water supply should a washing machine with a single inlet valve be connected?

The washing machine with single inlet valve may only be connected to a cold water supply.


Should the plug be accessible after installation?

The plug must be accessible after installation.


Should the machine be exposed to direct sunlight?

Avoid a place where the machine is exposed to direct sunlight. Plastic parts may become deformed or discolored.


Should the machine be placed where it might freeze?

Avoid a place where the machine may become frozen during cold weather.


Can water-proof items be washed, spun, or dried in this machine?

Do not wash, spin, or dry water-proof seats, mats, or clothing.


Can thick, hard mats be washed in this machine?

Do not wash thick, hard mats even if the washer mark is on the care label. This may result in injury or damage to the washer, walls, floor, or clothing due to abnormal vibrations.


What type of textiles is this product designed for?

Your product is only for home use and is only designed for textiles suitable for a washing machine.


Can one climb or sit on the top cover of the machine?

Do not climb up and sit on the top cover of the machine.


What should be done with accumulated water during machine handling and transport?

The accumulated water shall be drained out of the machine.


How should the machine be handled and lifted during transport?

Handle the machine carefully. Never hold protruding parts of the machine while lifting.

This appliance is heavy, it should be transported carefully.


How should the top lid be closed?

Please do not close the top lid with excessive force.


Are carpets allowed to be washed in this machine?

It is forbidden to wash carpets.


What should be done before washing clothes for the first time?

Before washing the clothes for the first time, the product shall be operated without clothes using tub clean as the recommended program.


What type of solvents or detergents are forbidden?

Flammable and explosive or toxic solvents are forbidden. Gasoline and alcohol etc. Shall not be used as detergents. Please only select the detergents suitable for washing machine, especially for top-loading fully automatic washing machines.


What should be done with pockets before washing?

Make sure that all pockets are emptied. Sharp and rigid items such as coins, brooches, nails, screws or stones etc. may cause serious damage to this machine.


Can water be refilled by hand during washing?

Never refill the water by hand during washing.


What is important regarding the stability of the product?

Stability is important to prevent the product from moving! Make sure that the product does not stand on the power cord.


What kind of location should be selected for machine installation?

Before installing the machine, the location characterized as follows shall be selected:

1. Rigid, dry, and level surface

2. Avoid direct sunlight

3. Sufficient ventilation

4. Room temperature is above 0°C

5. Keep far away from fuel sources such as coal or gas.


How should packaging materials be handled?

Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of suffocation! Keep all packaging materials well away from children.


How do you unpack the washing machine?

1. Remove the cardboard box and styrofoam packing.

2. Lift the washing machine and remove the base packing.

3. Remove the tape securing the power supply cord and drain hose.

4. Pick up the inlet hose from the drum.


Can the washing machine be operated with the base packing still intact?

Do not operate the washing machine with the base packing still intact with the unit. It will cause damage to the machine.


Is it permissible to run the machine with the bottom foam in place?

Running the machine or washing while placing on the bottom foam is strictly forbidden.


How do you install the Cabinet Base Cover?

Lean the washing machine backward at a specific angle, then insert the cabinet base cover into washing machine base trough, push it to the end.

Fix the cabinet base cover and cabinet base with all screws coming with the machine.


Should the drain hose be kinked, protracted, or compressed?

Do not kink, protract, or compress the drain hose.


How should the drain hose be positioned?

Position the drain hose properly, otherwise, improper position may result in water leakage.


What should be done if the drain hose is too long?

If the drain hose is too long, do not force it into the washing machine as this will cause abnormal noises.


How should the end of the drain hose be placed?

The end of the drain hose should be placed to a water trough and should be less than 3m from the machine. The end of the drain hose should be less than 15cm from the water trough.


How should the lock nuts on the feet be screwed?

The lock nuts on two feet must be screwed tightly against the housing.


How do you level the washing machine?

1. Check if the feet are properly attached to the cabinet. If not, please rotate them to their original position and tighten the nuts.

2. Check alignment of the product with a leveler and do the succeeding steps if necessary.

3. Loosen the lock nut and rotate the foot either clockwise or counter clockwise, until it closely contacts with the floor.

4. Assure that the lock is secure and then alternately press the four top corners of the machine, to check if the proper adjustment has been done.


How do you connect the inlet hose to an ordinary tap?

1. Loosen the clamp nut to show a 5mm groove.

2. Loosen four screws.

3. Set the connecting base on the tap and tighten the screws evenly.

4. Tighten the clamp nut.

5. Press the slide bushing, insert the inlet hose into the connecting base.

6. Connection is finished.

7. After connection and installation, check if there is water leakage.


How do you connect the inlet hose to a screw tap?

For a screw tap with threads, directly attach the inlet hose. For a special tap for the washing machine, use the slide bushing to connect.


What precautions should be taken when connecting the water inlet hose?

To prevent leakage or water damage, follow the above-mentioned instructions! Do not kink, crush, modify, or cut the water inlet hose.


What is the maximum water temperature that can be used?

Do not use water with a temperature over 50°C.


What are the steps for a complete washing cycle?

1. Plug in the machine.

2. Open the tap.

3. Put clothes in the drum.

4. Add detergent and close the lid.


How do you start a washing cycle?

First, power on the machine, then select your desired course, and finally press Start up.


Can the water level be selected manually?

Water level can be selected manually.


What happens after the washing cycle is finished?

The buzzer will beep after washing finished and the power supply will be cut off automatically. At this point, you may unload the laundry.


What should be checked before washing clothes?

Before washing, please check the clothes labels and the detergent usage instructions. Use low-density detergent before wash suitable for washing machines.


What specific preparations should be made for clothes before washing?

Check the label on the clothes.

Take items out of the pockets.

Tie tassels into a knot, and fasten zippers and buttons.

Put small clothes into a laundry net.

Turn the following clothes inside out: those that easily form fiber on their surface and those with long strands of fiber.

Segregate clothes with varying textures or materials.


What should be done if washing a single piece of clothing causes imbalance?

Washing a single piece of clothing may cause severe unbalance and consequently sound an alarm. In this case, it is suggested to add one or two more pieces of clothing to the wash load that will also make spinning smoother.


How should powder detergent that forms clusters be used?

As for powder detergent that can form into clusters or masses, it is suggested to dilute the detergent with some water before pouring it into the detergent box. This will prevent the inlet of the detergent box from clogging and water from overflowing during the filling process.


How does the FUZZY function work?

The washing machine will select the water level automatically according to the load weight.

1. When there’s water in the tub, this function is not available.

2. Before pressing [Start/Hold] button, if the user selected the water level, there will be no fuzzy weighting function.

3. After pressing [Start/Hold] button, the washing machine will run the fuzzy weighting function.


Which washing courses have the fuzzy weighting function?

REGULAR, JEANS, MEMORY, HEAVY WASH courses have the fuzzy weighting function.


How is the water level selected?

Select the water level according to clothing categories, degree of soiling, and washing habits of users.


What settings can be selected using Wash/Rinse/Spin?

Washing time, number of rinses, spinning time, and other settings can be selected.


What functions can be selected using the PROCESS button?

The PROCESS button allows you to select one of the following functions: Soaking, washing, rinsing or spinning.


How do you use the Preset function?

1. Select a course.

2. Press the Preset button to choose the start time before operation starts.

3. Press [Start/Hold] to commence the Preset operation.


How do you adjust the Preset time after the course has started?

If you want to set the Preset time after the course has already started, the on/off button should be pressed to reset the course.


What happens if there is a power interruption during operation?

If there is any interruption in the power supply while the machine is operating, a special memory stores the selected program and recalls the memory setting when the power is restarted.


How do you activate the Child Proof function?

To activate CHILD PROOF, press the two buttons at the same time.


What happens if the lid is opened when Child Proof mode is ON?

If this mode is set to ON and the lid is opened during operation, the buzzer beeps, the indicator flashes, the washer stops water supply and stops wash/spin operation, and drains water from the wash tub for approximately 20 seconds of the lid opening.


Which buttons are locked by the Child Proof function?

The “CHILD PROOF” function will lock all buttons except [On/Off].


What parameters can be set for a personalized washing course?

The user can select a washing course according to the actual need, and set washing time, number of rinses, spinning time, water volume, and course start time.


How do you set a single washing process like Soak, Wash, Rinse, or Spin?

To set a single process:

1. Power On.

2. Press the PROCESS button.

3. Press the SET button to set the desired time (soaking, washing, or spinning) or number of rinses.

4. Start the process.


What are the adjustable parameters for process combinations?

You can choose the following parameters:

SOAK: 0, 10, 20, 30, 40, 50, 60 minutes

WASH: 15-20 minutes

RINSE: 1-4 times

SPIN: 1-9 minutes


What is the SPEED course suitable for?

The SPEED course is suitable for washing lightly-stained clothes and clothes for summer.


What are the characteristics of the DELICATE course?

The DELICATE course offers Mid/High/Low water level selection. The tempo is soft, with slow washing and spinning speed, for minimal wear and deformation.


How do you use the MEMORY course?

Press “Start\Hold” to set the memory. To recall the memory, press Power on, select the memory course, and the stored cycle will come up.


What is the purpose of the TUB CLEAN course?

With intermittent spinning, the TUB CLEAN course removes dirt from the inner and outer surfaces of the drum, as well as the pulsator.


What is the REGULAR course suitable for?

The REGULAR course is a standard fabric washing program, suitable for washing cotton fabric. Washing is done once or twice for rinsing, and the spin time is a bit long.


What is the JEANS course suitable for?

The JEANS course is suitable for washing heavily-stained/thick clothes.


What are the characteristics of the BLANKET course?

The wash time for the BLANKET course is longer, and the water action is stronger, resulting in a better washing effect.


What is the HEAVY WASH course suitable for?

The HEAVY WASH course is suitable for heavily-stained/thick clothes.


What are the recommended detergent and softener amounts based on washing capacity and water level?

Rated capacity (kg) Manual Water Level Setting Detergents Powder Detergents Liquid Softener Normal type Softener Concentrated type
8kg 51L (Level 8) Approx. 54g – 70g Approx. 31mL – 45mL Approx. 31mL – 40mL Approx. 14mL – 16mL
6kg 43L (Level 6) Approx. 35g – 54g Approx. 23mL – 37mL Approx. 29mL – 37mL Approx. 13mL – 15mL
3kg 36L (Level 4) Approx. 16g – 35g Approx. 15mL – 23mL Approx. 27mL – 35mL Approx. 11mL – 14mL
1kg 26L (Level 2) Approx. 16g Approx. 15mL Approx. 27mL Approx. 11mL
Blanket —– Approx. 45mL Approx. 40mL Approx. 23mL

How should softener be used?

1. Add softener to the softener case at the top of the basket.

2. The softener automatically flows into the basket during the final rinse.

3. The amount of softener varies with the brands. Follow the instruction on the softener label.

If the concentrated softener is used, dilute it with water one third of its original concentration before pouring it into the insertion case.


Why can’t the softener be seen pouring into the dispenser during rinsing?

You cannot see the softener poured into the dispenser while rinsing because it moves to the three parts in the case for using centrifugal force at spinning.


Should the lid be opened while the machine is spinning when using softener?

Do not open the lid while spinning. The softener dispensation timing will be thrown off and effectiveness reduced.


What are the preliminary steps before starting maintenance?

Before your maintenance starts, please unplug the machine and close the tap.


How should the washing machine cabinet be cleaned?

The surface can be cleaned with diluted non-abrasive neutral detergents when necessary. If there is any water overflow, use a wet cloth to wipe it off immediately. No sharp items are allowed.


What substances are forbidden for cleaning the cabinet?

Formic acid and its diluted solvents or equivalent are forbidden, such as alcohol, solvents or chemical products, etc.


When should the inlet filter be cleaned?

The inlet filter must be cleaned if the pressure of water from the inlet drops.


How do you clean the water inlet hose filter?

1. Close the tap.

2. Remove the water inlet hose and filter from the tap.

3. Disassemble and clean the filter.

4. Reconnect the water inlet hose.


How do you clean the water inlet valve filter?

1. Screw off the inlet pipe from the back of the machine.

2. Pull out the filter with a pair of long nose pliers and reinstall it back after being washed.

3. Use a brush to clean the filter.

4. Reconnect the inlet hose.


How do you clean the lint filter?

1. There is a built-in lint filter in your washer. It can help to collect lint during the washing cycle.

2. It is suggested to clean the lint filter every 10 cycles.

3. Take it out and clean the filter with water. Then place it back into the washer.


What should be checked if the washing machine is not washing and the power is off?

If the washing machine is not washing, check if the power is off.


What should be checked if the washing machine is not washing and the water volume has not reached the required level?

If the washing machine is not washing, check if the water volume has reached the required water level. The washer will not work if the water amount does not reach the required water level.


What should be checked if the washing machine is not washing and is set to ‘Preset’ mode?

If the washing machine is not washing, check if it is set to “Preset” washing mode. It will only start to work until the reservation time is reached.


What should be checked if no water flows into the machine and the power is off or fuse is burned out?

If no water flows into the machine, check if the power is off or the fuse is burned out.


What should be checked if no water flows into the machine and the water supply is off or pressure is low?

If no water flows into the machine, check if the water supply is cut off or the water pressure is too low.


What should be checked if no water flows into the machine and the inlet hose or tap is an issue?

If no water flows into the machine, check if the inlet hose is properly connected and the water tap is opened.


What should be checked if no water flows into the machine and the inlet valve filtering screen is blocked?

If no water flows into the machine, check if the filtering screen of the inlet valve is blocked by dirt.


What should be checked if no water flows into the machine and the Start/Hold button was pressed after power?

If no water flows into the machine, check if the “Start / Hold” button is pressed after the power switch is pressed.


What causes abnormal draining if the drain hose is placed too high?

Abnormal draining can occur if the end of the water drain hose is placed very high.


What causes abnormal draining if the drain hose is immersed and blocked?

Abnormal draining can occur if the end of the water drain hose is immersed in and blocked by a pool of water.


What causes abnormal spin if the glass lid is not closed?

Abnormal spin can occur if the glass lid is not closed.


What causes abnormal spin if clothes are unbalanced or overloaded?

Abnormal spin can occur if most of the clothing is at one side of the drum or if too many clothes are loaded in the machine.


What causes abnormal spin if the washer is unstable or inclined?

Abnormal spin can occur if the washer is not placed in a stable condition or it is placed in an inclined state (the ground is not flat).


What should be done if an E1 alarm occurs?

If an E1 alarm for abnormal water filling occurs, check if the water tap is opened or not.


What should be done if an E2 alarm occurs?

If an E2 alarm for water unfinished water draining occurs, check if the end of the drain hose is placed too high, or if it is immersed in and blocked.


What should be done if an E3 alarm occurs?

If an E3 alarm for the lid not being closed before wash and spin occurs, close the lid and press the “Start” button.


What should be done if an E4 alarm occurs?

If an E4 alarm for an unbalanced wash load during spinning occurs, evenly distribute the clothes in the drum by hand.


What should be done if E7-1 to E7-5 alarms occur?

If E7-1, E7-2, E7-3, E7-4, E7-5 appears after pressing the power button, please call for service. If E7-1, E7-2, E7-3, E7-4, E7-5 appears during the operation, press the power button to stop the machine.


What should be done if FXX alarms occur?

If FXX alarms occur, try to look for solutions first; if no solutions work, call for service.


What should be done if problems persist or new alarm codes appear after troubleshooting?

After checking, try to use the appliance again. If problems persist or the display shows other alarm codes again, contact the service center.


How can E1-E4 alarms be cleared on some models?

E1-E4 alarms clear on some models need to be stimulated by the “Start” button.


What are the technical specifications for the washing machine models AW-M801AS and AW-M901BS?

Model Washing Capacity Dimension (W*D*Hmm) Including drainhose (W*D*Hmm) Net Weight Rated Power Power Supply
AW-M801AS 7.0kg 515x525x940 550x585x940 33kg 400W 220-240V~, 50Hz
AW-M901BS 8.0kg 515x525x940 550x585x940 33kg 400W 220-240V~, 50Hz

How is the water efficiency test program operated for models AW-M801AS and AW-M901BS (Singapore model)?

For the water efficiency test program, select SPEED Course, then “SET” 1 time, then “WATER LEVEL” 1 time, then “PROCESS” 2 times.



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