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What can I do with the soundcore app for my SOUNDCORE Q20I headphones?
You can download the soundcore app to switch ambient sound modes, adjust EQ settings, update firmware, and explore more features for your SOUNDCORE Q20I headphones.
How do I properly wear the SOUNDCORE Q20I headphones for a comfortable fit?
To properly wear your SOUNDCORE Q20I headphones, place the earcup with the “L” logo on your left ear and the earcup with the “R” logo on your right ear. Adjust the length of the headband to ensure a comfortable fit.
How do I charge my SOUNDCORE Q20I headphones and what do the charging indicators mean?
Before charging, ensure the USB port on your SOUNDCORE Q20I is completely dry.
Charging Status:
A steady red light indicates that the headphones are charging.
When the light turns off, the headphones are fully charged.
Charging Times:
A full charge takes approximately 90 minutes.
A quick 5-minute charge can provide up to 4 hours of playtime.
How do I power the SOUNDCORE Q20I headphones on or off?
To power the SOUNDCORE Q20I on or off, press and hold the multi-function button for 3 seconds.
How do I pair my SOUNDCORE Q20I headphones with a device for the first time?
Step 1. Press and hold the multi-function button for 3 seconds to power on the headphones. When connecting for the first time, the headphones will automatically enter Bluetooth pairing mode, indicated by a rapidly flashing blue light.
Step 2. On your device’s Bluetooth list, select “soundcore Q20i” to connect. Once connected, the LED light will be steady blue.
Can the SOUNDCORE Q20I connect to two devices at once, and how do I pair a second device?
Yes, the SOUNDCORE Q20I headphones can connect with two devices at the same time. When you are already connected to one device, press the multi-function button twice to enter pairing mode and connect with another device.
What are the button controls for the SOUNDCORE Q20I headphones?
The following are the button controls for your SOUNDCORE Q20I:
Multi-function Button (Center button):
Press and hold for 3 seconds: Power ON / OFF
Press once: Play / Pause music
Press once: Answer / End call
Press and hold for 1 second: Reject call
Volume Up Button (+):
Press once: Next track
Press and hold for 1 second: Volume up
Volume Down Button (-):
Press once: Previous track
Press and hold for 1 second: Volume down
NC Button (Noise Cancellation):
Press once: Cycle through ANC (Default) / Transparency / Normal modes
Press twice: Turn BassUp ON / OFF
Press and hold for 2 seconds: Activate Voice Assistant
What are the ambient sound modes on the SOUNDCORE Q20I and how do I use them?
The SOUNDCORE Q20I headphones have three ambient sound modes. You can cycle through them by pressing the NC button once.
Active Noise Cancellation (ANC): This is the default mode and helps to reduce unwanted background noise.
Transparency: This mode allows you to stay aware of your surroundings while listening to music.
Normal: Standard listening mode with both ANC and Transparency turned off.
How can I use the SOUNDCORE Q20I headphones for wired listening?
To use your SOUNDCORE Q20I headphones for wired listening, plug a 3.5mm AUX cable into the headphones and connect it to an external audio device. When using the wired connection, Bluetooth mode will automatically turn off.
How do I reset my SOUNDCORE Q20I headphones?
To reset your SOUNDCORE Q20I headphones, press and hold the volume up button and the multi-function button simultaneously for 5 seconds. The LED indicator will flash blue twice to confirm the reset is complete.
What do the different LED light indicators on the SOUNDCORE Q20I mean?
The LED light on your SOUNDCORE Q20I indicates its status as follows:
Flashing red slowly: Battery is low (less than 10%).
Steady red: Charging.
Light off (while plugged in): Fully charged.
Flashing blue rapidly: In Bluetooth pairing mode.
Steady blue: Connected to a device via Bluetooth.
Blue light for 1 second: Powering on.
Red light for 1 second: Powering off.
How to use the PDF below:
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* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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