SMEG BCC11 (01) PDF Document

First, unpack the SMEG BCC11 and remove all packaging. Rinse the removable components (water tank, lids, door, grounds container, drip trays, cup holder, and infuser unit) with warm water. Ensure all components are intact and free of cracks. Place the machine on a flat surface and fix the drip tray. Connect the power cable to the rear of the machine and to a power outlet. It is recommended to perform at least one coffee cycle to break in the circuits. It is also recommended to set the water hardness level.

Fill the water tank ensuring it does not exceed the Max level. Lift the coffee bean container lid and add coffee beans to the container. Check that the drip tray is correctly positioned. Press the power button, wait for the heating phase and the internal self-cleaning cycle to complete. Adjust the height of the coffee dispenser if needed for your cup size. Place your cup under the dispenser and press the key for the desired drink. Preparation stops automatically.

Place a cup under the dispenser. Press for at least 3 seconds the key relative to the drink you want to customize. The selected key will flash and the SMEG BCC11 will emit a double sound to signal the modification mode. When the desired quantity is reached, press the key again to stop dispensing. A single acoustic signal will confirm the memorization of the new quantity.

To restore the manufacturer settings on the SMEG BCC11, press the ON/OFF button and the Change dispensing program button simultaneously for at least 3 seconds. The SMEG BCC11 will emit a single sound to signal that the factory settings have been restored.

Use the provided test strip to determine the water hardness. Submerge the strip in water for one second, shake slightly, and wait about one minute. To open the settings on the SMEG BCC11, hold down the Ristretto coffee button and the Change dispensing program button for 3 seconds until the alarm LEDs flash. Use the Ristretto coffee button to choose the hardness level based on the following table:

Led 25: Soft

Led 26: Medium

Led 27: Hard

The selected LED will light up steadily. Press the Ristretto coffee and Change dispensing program buttons simultaneously for 3 seconds to save, or wait 15 seconds.

Always empty the grounds container with the SMEG BCC11 switched on to ensure the counter resets. Remove the trays and the grounds container by pulling outwards. Empty the grounds and clean the container and tray in running water with neutral dish detergent. Dry all components thoroughly before reassembling. It is advised to clean these parts daily.

It is recommended to clean the brewing group at least once a week or when indicated by the brewing group alarm LED. With the SMEG BCC11 on, press the lower part of the service door to open it. Press the two release clips on the sides of the infuser and remove it. Wash the brewing group with running water and dry it. Clean its housing and duct using the supplied cleaning brush. Refit the brewing group and the service door.

When the descaling alarm LED lights up, a descaling cycle is necessary. Place a container of at least 1.4 liters under the dispenser. Ensure the White program is selected. Fill the water tank to the MAX level with a mixture of water and descaler. Press the Change dispensing program and Coffee buttons simultaneously for at least 3 seconds. The Coffee key will flash orange. Remain near the SMEG BCC11 for the duration of the cycle (about 30 minutes). When the tank is empty, refill it with clean water for the rinse cycle and press the Coffee button again.

Check if the plug is connected and fully inserted. Ensure the ON/OFF button is pressed. If the issue persists, contact an authorised service centre.

Check the control panel for active alarms:

If the empty tank alarm is on, ensure the tank is correctly assembled or filled with water.

If the no coffee alarm is on, fill the bean container.

If the grounds container alarm is on, empty the container (remove for 15 seconds with the SMEG BCC11 on to reset the counter).

If the brewing group alarm is flashing, ensure the brewing group is correctly assembled and the door is closed.

If the mandatory descaling alarm is flashing, run a descaling cycle.

The cups may not be pre-heated. Heat the cups by rinsing them with hot water using the hot water function on the SMEG BCC11 before dispensing the coffee.

The coffee might be ground too finely. Turn the grinding adjustment knob clockwise to loosen the grinders. Always rotate the knob while the grinders are running. Also, check if the dispenser is clogged and clean it if necessary.