SAMSUNG SM-S938W (01) PDF MANUAL

When using the speakers, such as when playing media files or using the speakerphone, do not place the device close to your ears.

Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.

If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorized service centre.

If dust or foreign materials enter the microphone, speaker, or receiver, or if these parts are covered, the device’s sound may become quiet or certain features may not work. If you attempt to remove the dust or foreign materials with a sharp object, the device may be damaged and its appearance may be affected.

Connectivity problems and battery drain may occur in the following situations:

• If you attach metallic stickers on the antenna area of the device
• If you attach a device cover made with metallic material to the device
• If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

If the air vent hole is covered by an accessory, such as a protective film or sticker, unwanted noises may occur during calls or media playback.

Do not cover the proximity/light sensor area with accessories, such as stickers or a cover. Doing so may cause the sensor to malfunction.

The light may flicker at the top of the device during calls because of proximity sensor operation.

Open Settings, tap Advanced features → Side button, and then select an option you want.

Wired charging: Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device.

Wireless charging: Place the centre of the device’s back on the centre of the wireless charger to charge the battery. After fully charging, disconnect the device from the wireless charger.

If you do not follow the precautions, the device may not charge properly or may overheat, or the device and any cards may be damaged.

• Do not place the device on the wireless charger with a credit card or radio-frequency identification (RFID) card (such as a transportation card or a key card) placed between the back of the device and the device cover.
• Do not place the device on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the device and the wireless charger.
• If you use the wireless charger in areas with weak network signals, you may lose network reception.
• Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

Use a super fast charger or fast charger. To use the fast wireless charging feature, use a charger and components that support the feature.

You can check the connection status of the charger by opening Settings and tapping Battery.

• If fast charging does not work, open Settings, tap Battery → Charging settings, and then check if the feature you want is turned on. Also, check if the USB cable and the USB power adapter are connected properly.
• You can charge the battery more quickly while the device or its screen is turned off.
• If the wireless charger has an internal fan, the fan may produce noise during fast wireless charging. Add a routine to set the fast wireless charging feature to turn off automatically at the preset time using Routines. When the fast wireless charging feature turns off, the charger’s fan noise and the indicator light will be reduced.

You can charge another device with your phone’s battery. You can still charge another device even while charging your phone. Depending on the type of accessories or cover being used, the Wireless power sharing feature may not work properly. It is recommended to remove any accessories or cover being used before using this feature.

1. Open Settings, tap Battery → Wireless power sharing, and then tap the switch to turn it on.
2. Place the other device on the centre of your phone, with their backs facing.
3. When you are finished charging, disconnect the other device from your phone.

• Do not use headphones while sharing power. Doing so may affect nearby devices.
• The location of the wireless charging coil may differ depending on the device. Adjust the devices so the charging coils connect properly.
• Some features are not available while sharing power.
• Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged.
• To charge properly, do not move or use either device while charging.
• The power charged to the other device may be less than the amount shared to it by your phone.
• If you charge the other device while charging your phone, the charging speed may decrease or the device may not charge properly depending on the charger type.
• The charging speed or efficiency may vary depending on the phone’s condition or the surrounding environment.

You can set the device to stop power sharing when the remaining battery power drops below a certain level.

Open Settings, tap Battery → Wireless power sharing → Battery limit, and then set the limit.

Your device provides various options that help you conserve battery power.

• Optimize the device using the device care feature.
• When you are not using the device, turn off the screen by pressing the Side button.
• Turn on power saving mode.
• Close unnecessary apps.
• Turn off the Bluetooth feature when not in use.
• Turn off auto-syncing of apps that need to be synced.
• Decrease the backlight time.
• Decrease the screen brightness.

• Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
• Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
• Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.
• If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
• To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
• When using a charger, it is recommended to use an approved charger that guarantees the charging performance.
• If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower charging speed because of a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the battery.
• If the device receives an unstable power supply while charging, the screen may not function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
• If the device is not charging properly, take the device and the charger to a Samsung Service Centre or an authorized service centre.

1. Insert the ejection pin into the hole on the tray to loosen the tray.

2. Pull the tray gently from the tray slot.

3. Place the SIM or USIM card on the tray with the gold-coloured contacts facing upwards and gently press the SIM or USIM card into the tray to secure it.

4. Insert the tray back into the tray slot.

• Insert the ejection pin into the tray’s hole to remove the tray.
• Use only a nano-SIM card.
• Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
• Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
• If the card is not fixed firmly into the tray, the SIM card may fall out of the tray.
• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.

Open Settings and tap Connections → SIM manager → Add eSIM. When a mobile plan is found, follow the on-screen instructions to download the eSIM.

If you have a QR code provided by your carrier, open Settings, tap Connections → SIM manager → Add eSIM → Scan QR code, and then scan the QR code.

Open Settings and tap Connections → SIM manager.

• SIM cards: Activate the SIM card to use and customize the SIM card settings.
• eSIMs: Download or activate the eSIM.
• Primary SIM: Select to use specific SIM cards for some features, such as voice calls, when two cards are activated.
• Data switching: Set the device to use another SIM card for data services if the primary SIM card cannot connect to the network.
• More SIM settings: Customize additional settings.

Press and hold the Side button for a few seconds to turn on the device.

To turn off the device, press and hold the Side button and the Volume Down button simultaneously. Alternatively, open the quick settings panel and tap .

Tap Power off → Power off.

To restart the device, tap Restart → Restart.

If you want to set the device to turn off when you press and hold the Side button, tap Side button settings → Long press → Power off menu.

If your device is frozen and unresponsive, press and hold the Side button and the Volume Down button simultaneously for more than 7 seconds to restart it.

You can make an emergency call or check the medical information you saved.

Press and hold the Side button and the Volume Down button simultaneously, and then tap Emergency call or Medical info. Alternatively, open the quick settings panel and tap → Emergency call or Medical info.

To manage your medical information and emergency contacts, open Settings and tap Safety and emergency.

When you turn on your device for the first time or perform a data reset, follow the on-screen instructions to set up your device.

Transfer data from your previous device with the USB cable or wirelessly. You can also transfer data from external storage or computer.

Open Settings, tap Accounts and backup → Transfer data for device setup, and then follow the on-screen instructions to transfer data.

To check the data that has been transferred, tap : → Transfer result.

To transfer data using external storage, tap .

• Tapping: Tap the screen.
• Touching and holding: Touch and hold the screen for approximately 2 seconds.
• Dragging: Touch and hold an item and drag it to the target position.
• Double tapping: Double tap the screen.
• Swiping: Swipe upwards, downwards, to the left, or to the right.
• Spreading and pinching: Spread two fingers apart or pinch on the screen.

Recents: Tap to open the list of recent apps.

Home: Tap to return to the Home screen.

Touch and hold to launch Circle to Search. Tap or draw a circle around an image or text.

Back: Tap to return to the previous screen.

Check files or use apps on a wider screen by hiding the navigation bar.

Open Settings and tap Display → Navigation bar → Swipe gestures.

On the Home screen, swipe upwards to open the Apps screen.

To return to the Home screen, swipe upwards or downwards on the Apps screen.

Alternatively, tap the Home button (0) or the Back button (<).

Without using a separate Apps screen, you can set the device to display all apps on the Home screen.

On the Home screen, touch and hold an empty area, and then tap Settings → Home screen layout → Home screen only → Apply.

Search for content on the device.

1. On the Apps screen, tap Search.
2. Enter a keyword.

Drag an item to a new location. To move the item to another panel, drag it to the side of the screen. If you touch and hold an item and tap Select, you can select more items and move them together at once.

To add a shortcut to an app on the Home screen, touch and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

On the Home screen or the Apps screen, drag an app over another app.

A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.

• Adding more apps: Tap on the folder. Tick the apps to add and tap Done. You can also add an app by dragging it to the folder.
• Moving apps from a folder: Drag an app to a new location.
• Deleting a folder: Touch and hold a folder, and then tap Delete. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.

You can access your favourite apps and features from the Edge panels.

Drag the Edge panel handle towards the centre of the screen.

If the Edge panel handle is not visible, open Settings, tap Display, and then tap the Edge panels switch to turn it on.

Pressing the Side button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

To unlock the screen, swipe in any direction when the screen turns on.

If the screen is off or the Always On Display is on, press the Side button or double tap the screen.

You can change the shortcuts at the bottom of the locked screen to other apps or features you want.

Touch and hold on the locked screen, tap the shortcut icon, select an app or feature you want, and then tap Done.

To change the screen lock method, open Settings, tap Lock screen and AOD → Screen lock and biometrics, and then select a method.

When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.

You can set your device to perform a factory data reset if the unlock code is entered incorrectly several times in a row and the attempt limit is reached. Open Settings, tap Lock screen and AOD → Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to turn it on.

To open the notification panel, swipe downwards from the top of the screen, except for the right side.

To close the notification panel, swipe upwards on the screen.

To open the quick settings panel, swipe downwards from the top right side of the screen.

To close the quick settings panel, swipe upwards on the screen.

To access more detailed settings, touch and hold a button. To edit buttons, tap → Edit.

Control media on your phone and connected nearby devices on the quick settings panel.

1. Open the quick settings panel and tap Media output.
2. Tap the icons on the controller to control the playback.

Control nearby connected devices or connect other nearby devices on the quick settings panel.

1. Open the quick settings panel and tap Nearby devices.
2. Select a nearby device to control it.

Control device connected to device control apps, such as SmartThings, and manual routines on the quick settings panel.

1. Open the quick settings panel and tap SmartThings.
2. Tap the switch next to the app you want to turn on and tap Start.
3. Select a device to control it, or select a manual routine to launch it.

Use the following methods to capture a screenshot. You can check the captured screenshots in Gallery.

• Button capture: Press the Side button and the Volume Down button simultaneously.
• Swipe capture: With the edge of your hand, swipe your hand to the left or right across the screen.

If capturing a screenshot by swiping is not turned on, open Settings, tap Advanced features → Motions and gestures, and then tap the Palm swipe to capture switch to turn it on.

Record the screen while using your device.

1. Open the quick settings panel, tap and then tap (Screen recorder).
2. Select a sound setting and tap Start recording.
3. When you are finished recording the video, tap . You can check the video in Gallery.

To change the screen recorder settings, open Settings and tap Advanced features → Screenshots and screen recordings.

Tap → Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by tapping.

To change the keyboard type, tap → Languages and types, select a language, and then select the keyboard type you want.