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What is the SAMSUNG SM-Q515?

The SAMSUNG SM-Q515 is a smart ring that helps you precisely analyse your activity patterns or sleep quality and manage your health by continuously measuring your biometric signals. You can use your Ring after connecting it to your phone. The measured data will be regularly synced with the Samsung Health app of the connected phone.


What are the parts of the SAMSUNG SM-Q515 and its charging case?

The SAMSUNG SM-Q515 and its charging case consist of the following parts:

Ring:

• Optical heart rate sensor

• Temperature sensor

• Orientation indicator

Charging case:

• Indicator light

• Wireless charging coil

• Charger port (USB Type-C)

• Multipurpose button


What are the important precautions to take when using the SAMSUNG SM-Q515?

• Use the device in a place without magnetic interference for the device to operate normally.

• The item supplied with your SAMSUNG SM-Q515 contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. In the case of medical devices, keep the item more than 15 cm apart. Stop using the item if you suspect any interference with your medical device and consult your physician or your medical device manufacturer.

• If you have a medical implant in your heart, do not place the supplied item in a pocket close to your implanted device, such as your chest or inner jacket pocket.

• Keep a safe distance between objects that are affected by magnets and the supplied item. Objects such as credit cards, passbooks, access cards, boarding passes, or parking passes may be damaged or disabled by the magnets.

• If you use the Ring when it is broken, there may be a risk of injury. Use the Ring only after it has been repaired at a Samsung Service Centre or an authorised service centre.

• The charging case is not water and dust resistant. Liquids, such as water or coffee, or other foreign materials, such as dust, can enter the case. Use caution when using the charging case.

• If foreign materials are placed on the sensor, they may prevent the light from reflecting evenly, and as a result, the measurement may not be accurate. Before wearing the Ring, clean the sensor first.

• The press marks on the inside of the Ring are from the retainer (a small bump on the charging case’s Ring holder) that secures the Ring to the Ring holder. They do not affect the Ring’s function or performance.

• When you are not using the Ring, store it in the charging case to prevent loss or damage.


How do I charge the SAMSUNG SM-Q515 using a wired charger?

Charge the battery before using your SAMSUNG SM-Q515 for the first time or when it has been unused for extended periods. The Ring will start to work while charging. The charging case, which has a built-in battery, is charged after the Ring that is in the charging case is charged when connected to the charger.

1. Connect the USB cable to the charger and then plug the USB cable into the charger port.

2. Plug the charger into an electric socket.

3. Open the charging case.

4. Align the orientation indicator of the Ring with the marker on the charging case’s Ring holder and place it in the charging case.

5. Close the charging case. The Ring will be charged first, and then the charging case will be charged.

6. After fully charging, disconnect the charging case from the charger. First disconnect the USB cable from the charging case and then unplug the charger from the electric socket.


How do I charge the SAMSUNG SM-Q515 with a wireless charger?

The SAMSUNG SM-Q515 charging case has a built-in wireless charging coil. You can charge the battery by using a wireless charger (sold separately).

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Place the centre of the charging case’s bottom on the centre of the wireless charger.

5. After fully charging, disconnect the charging case from the wireless charger.

Precautions for wireless charging:

Do not place the charging case on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the charging case and the wireless charger. The Ring and the charging case may not charge properly or may overheat, or the charging case may be damaged. Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.


How do I charge the SAMSUNG SM-Q515 using Wireless Power Sharing?

You can charge your SAMSUNG SM-Q515 with the battery of a device that works as a wireless charger. Depending on the type of accessories or cover being used, the Wireless power sharing feature may not work properly. It is recommended to remove any cover being used from the device that works as a wireless charger before using this feature.

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Turn on the Wireless power sharing feature on the device that functions as a wireless charger and place the centre of the charging case’s bottom on the device that functions as a wireless charger.

5. After fully charging, disconnect the charging case from the device that functions as a wireless charger.

• Only mobile devices that support the Wireless power sharing feature can charge the Ring.

• The location of the wireless charging coil may vary by device. Adjust the device and the charging case to make a strong connection.

• To charge properly, do not move or use either the device that functions as a wireless charger or the charging case while charging.

• The power charged to the Ring may be less than the amount shared to them by the device that functions as a wireless charger.

• If you charge the Ring while charging the device that functions as a wireless charger, the charging speed may decrease or the Ring may not charge properly, depending on the charger type.

• The charging speed or efficiency may vary depending on the device’s condition or the surrounding environment.

• If the remaining battery power of the device that functions as a wireless charger drops below a certain level, power sharing will stop.


How can I check the battery level of my SAMSUNG SM-Q515?

You can check your SAMSUNG SM-Q515’s remaining battery level through the Ring’s sensor light or the charging case’s indicator light.

• Remove the Ring from your finger and check the sensor on the inside of the Ring. If the battery level is 15% or above, the green light will blink. If the battery level is lower than 15%, the red light will blink.

• Open the charging case or press the charging case’s Multipurpose button when the Ring is in the charging case. The charging case’s indicator light will turn on for 3 seconds to display the remaining battery level. When the Ring is not in the charging case, the indicator light will display the case’s remaining battery level.

• You can also check the Ring’s remaining battery level in the Galaxy Wearable app when the Ring is connected to your phone.


How can I reduce battery consumption on my SAMSUNG SM-Q515?

When you are not using the SAMSUNG SM-Q515, store it in the charging case that has been charged. If not, the sensor will continue to work, and it will affect the usage time and battery consumption.


What are the tips and precautions for charging the SAMSUNG SM-Q515 battery?

• Use only a Samsung-approved charger and cable specifically designed for your Ring. Incompatible charger and cable can cause serious injuries or damage to your device.

• Connecting the charger improperly may cause serious damage to the charging case.

• Use only the USB Type-C cable supplied with the Ring. The charging case may be damaged if you use a Micro USB cable.

• If you charge the Ring while the charger port is wet, the device may be damaged. Thoroughly dry the charger port before charging the Ring.

• Chargers are sold separately.

• To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.

• When using a charger, it is recommended to use an approved charger that guarantees the charging performance.

• Keep the charging case closed while you store or charge the Ring, or when you charge the charging case. Ensure that the Ring’s orientation indicator is facing the front before placing it in the charging case.

• If there is sweat or liquid on the charging contacts, corrosion may occur. Clean them before inserting the Ring in the charging case.

• When you insert your Ring in the charging case, charging will start automatically and stop automatically when fully charged.

• Even if you do not remove your Ring from the charging case after it is fully charged, it will likely not have a huge impact on the life of your Ring.

• If you will not be using your Ring for a long time, store it after it is charged.

• When connecting the charging case to another power source, such as a computer or multi-charging hub, charging may be improper or slower due to lower electric current.

• While charging, the Ring may heat up. This is normal. If the battery gets hotter than usual, the charger may stop charging.

• If the Ring is not charging properly, take the Ring and the charging case to a Samsung Service Centre or an authorised service centre.

• Avoid using a bent or damaged USB cable. If the USB cable is damaged, stop using it.


What do the indicator lights on the SAMSUNG SM-Q515 charging case mean?

You can check the status of your SAMSUNG SM-Q515 and the charging case through the indicator light on the charging case. The indicator light displays the status of the Ring when it is in the case, and the status of the case when the Ring is not in it.

Lighting Status
All lights flash and turn off Welcome lighting when you open the charging case
Flashes clockwise in sequence Displays the remaining battery level
Flashes clockwise in sequence and blinks at the end Charging (lighting indicates the remaining battery level)
All lights flash Fully charged
All lights blink Charging error
Spins clockwise continuously Bluetooth pairing mode

• When some time has passed after the indicator light turned on or you close the charging case, the indicator light will turn off. Open the charging case or press the Multipurpose button again.

• If the indicator light does not work as described, disconnect the charger from the charging case and reconnect it.

• If the battery level of the charging case is too low, the indicator light will blink or not turn on. In this case, the Ring will not be charged even if you put it in the charging case.


How should I wear the SAMSUNG SM-Q515?

Wear the SAMSUNG SM-Q515 so that its orientation indicator is facing towards your palm. It is recommended to wear the Ring on a finger where it is not too tight or loose and can fit comfortably.

If you do not use caution while wearing your Ring, even during everyday activities, it may get scratched. Always be careful when using the Ring.

• Wear the Ring on your non-dominant hand.

• Do not wear metal rings next to the Ring.

• Remove the Ring from your finger when lifting or handling heavy or hard things.

• Do not wear the Ring when exercising with equipment, especially with free weights like barbells and dumbbells, as it could hurt your hand.


What precautions should I take when wearing the SAMSUNG SM-Q515?

• When handling things like your phone or watch with the hand you wear the Ring on, be careful not to damage what you are handling.

• If you hold a magnet in the hand the Ring is on, some features like step counting may not work properly.

• The Ring is designed for human fingers only. Putting it on other things may cause malfunctions.

• If your finger or Ring is wet or has foreign materials on it, or if you have prolonged skin contact, skin irritation may result. Ensure your finger and Ring are clean and dry before wearing.

• If you experience skin irritation, stop wearing the Ring and consult a specialist.

• Skin irritation may occur from allergies, environmental factors, or prolonged exposure to soap or sweat. If symptoms persist after stopping use for 2-3 days, call your doctor.

• Ensure your skin is dry before wearing the Ring. A wet Ring worn for a long time can affect your skin.

• If you use the Ring in water, clean and dry it and your skin thoroughly to prevent irritation.

• Do not use any accessories except the Ring in the water.

• Do not look directly at the optical heart rate sensor’s lights. Ensure children do not look directly at the lights to avoid vision impairment.

• If the Ring becomes hot, remove it until it cools. Prolonged exposure to a hot surface may cause low-temperature burns.

• Certain materials in contact with the inside of the Ring might make it recognize you are wearing it.

• If the sensors do not contact your finger for more than 10 minutes, the Ring may recognize you are not wearing it.

• The HR feature is only for measuring heart rate. Accuracy may be affected by surroundings, measurement conditions, and your physiological state.

• In cold temperatures, keep yourself warm when checking your heart rate.


What should I do if my SAMSUNG SM-Q515 gets stuck on my finger?

If the SAMSUNG SM-Q515 becomes stuck on your finger due to variations in finger circumference, do the following:

• Wet your finger with cold water and soap, then remove the Ring by turning it slowly. After removal, rinse and dry your hand and the Ring thoroughly.

• Immerse your finger in cold water and wait for the swelling to go down, then remove the Ring.

• Hold your hand above your heart or rest for some time. When your finger’s circumference returns to normal, remove the Ring.

• If you need to cut the Ring off in an emergency, seek help from a medical professional or emergency services, as there is a risk of injury.


How do I install the Galaxy Wearable app to connect my SAMSUNG SM-Q515 to a phone?

To connect your SAMSUNG SM-Q515 to a phone, you must install the Galaxy Wearable app on the phone. You can download the app from the following places:

• Samsung Android phones: Galaxy Store

• Other Android phones: Play Store

Note the following:

• It is compatible with Android phones that support Google mobile services.

• You can install the Galaxy Wearable app on phones that support Ring syncing. Ensure that your phone is compatible with a Ring.

• You cannot connect your Ring to a tablet or a computer.


How do I connect my SAMSUNG SM-Q515 to a phone using Bluetooth?

1. Before connecting, check if the battery level of the Ring is sufficient by placing it in the charging case. If the indicator light does not flash, charge the Ring.

2. Close the charging case and open it. Alternatively, open the charging case and press and hold the charging case’s Multipurpose button for more than 3 seconds. The Ring will enter Bluetooth pairing mode automatically and a pop-up window will appear on your phone. If the charging case or Ring is not charged sufficiently, the pop-up window may not appear.

3. On your phone, tap Connect on the pop-up window and follow the on-screen instructions to complete the connection. You must register your Samsung account on your phone and add it to your Ring to access various features.

Once connected, you can check the Ring’s status and health data with the Galaxy Wearable app.


How do I connect my SAMSUNG SM-Q515 to a new phone?

If you want to connect your SAMSUNG SM-Q515 to a new phone, you need to reset the Ring. Resetting the Ring may delete your health data that has not synced with the Samsung Health app. Sync data with the Samsung Health app before resetting.

1. On the currently connected phone, open the Galaxy Wearable app and tap Reset → Reset. After a reset, your Ring will enter Bluetooth pairing mode automatically.

2. On your new phone, open the Galaxy Wearable app to connect to your Ring.


What are the supported health features of the SAMSUNG SM-Q515?

Features Measurement and analysis
Sleep monitoring • Sleep time
• Blood oxygen
• Snoring
• Skin temperature
• Heart rate
• Respiratory rate
• Sleep coaching
Heart rate monitoring • Heart rate
• Heart rate alert
Activity tracking • Steps
• Calories burned
• Activity time
• Inactive time alert
Automatic workout detection • Walking
• Running
Manual workout detection • Walking
• Running
• Indoor/outdoor cycling
• Treadmill
Cycle tracking • Menstruation tracking based on changes in skin temperature during sleep
Stress monitoring • Stress level
Energy score • The daily score and guidance based on comprehensive analysis of your sleep pattern, activities, and heart rates

Some features may not be available depending on the region or version of the Samsung Health app installed on your phone. Samsung Health features are intended only for leisure, well-being, and fitness purposes and not for medical use.


How do I measure my sleep with the SAMSUNG SM-Q515?

The SAMSUNG SM-Q515 can analyse and record your sleep by measuring your heart rate, blood oxygen, skin temperature, and more while you are sleeping. This feature is for general wellness and fitness, not for medical purposes. Before measuring, ensure the Ring’s battery is more than 20%.

1. Sleep while wearing the Ring. The Ring will start to measure your sleep.

2. After you wake up, open the Galaxy Wearable app on the connected phone.

3. Tap Sleep. The Samsung Health app will appear, showing all information related to your measured sleep.

• You can add sleep records manually by tapping ‘Add sleep record’ at the bottom of the sleep information screen.

• If the Ring mistakenly records sleep data when you are inactive, you can delete it by tapping the three dots menu (:) → Delete on the sleep information screen.


How do I measure my blood oxygen level while sleeping with the SAMSUNG SM-Q515?

You can set the SAMSUNG SM-Q515 to measure your blood oxygen level continuously while sleeping. This feature is for general wellness and fitness only, not for medical purposes. Blood oxygen level measurements may vary depending on the measurement method and environment.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the ‘Blood oxygen during sleep’ switch to turn it on.

Your sleeping blood oxygen level will be measured along with your other sleep records. Be aware that continuous measurement will drain the battery more quickly. Wear the Ring firmly to ensure there is no space between your finger and the Ring when you turn over in your sleep.


How do I use the snore detection feature with my SAMSUNG SM-Q515?

To use the snore detection feature with your SAMSUNG SM-Q515:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap Snore detection.

4. Tap the switch to turn it on.

5. Select ‘Always’ under Detect snoring. To record your snoring, tap the ‘Record audio’ switch to turn it on. You can also set how long the recorded audio will be stored.

6. Connect your phone to the charger and place the phone’s microphone so it faces you before sleeping.

Your snoring will be measured along with other sleep records. This feature requires the Samsung Health app (version 6.27 or later). Snoring may not be measured if you do not set detection to ‘Always’, connect your phone to a charger, or place the microphone correctly.


How do I use the skin temperature during sleeping feature on my SAMSUNG SM-Q515?

You can record the change in your skin temperature while you sleep to help create an optimal sleeping environment.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the ‘Skin temperature during sleep’ switch to turn it on.

Your skin temperature will be measured along with your other sleep records when you sleep while wearing the SAMSUNG SM-Q515. Note that continuous measurement will drain the battery more quickly. Wear the Ring firmly to prevent space between your finger and the Ring when turning in your sleep.


How do I check and measure my heart rate with the SAMSUNG SM-Q515?

The SAMSUNG SM-Q515’s heart rate tracker is intended for fitness and informational purposes only. Before measuring, rest for 5 minutes.

Checking your heart rate:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Heart rate. The Samsung Health app will appear. Check the measured heart rate on the screen. To see all records for the day, tap ‘View all’.

Measuring your heart rate in the Samsung Health app:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Heart rate.

3. Tap Measure to begin measuring. You can add a status tag to the measured heart rate.

4. Tap Save to save the record.

Note: If you wear your Ring and a Galaxy Watch at the same time and the Watch is set to measure heart rate continuously, you cannot measure your heart rate manually with the Ring.


How do I set a heart rate alert for my SAMSUNG SM-Q515?

You can receive an alert from the Samsung Health app when your heart rate is higher or lower than your set resting heart rate value for more than 10 minutes.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Heart rate alert.

3. Tap the switch of the alert you want to use to turn it on and set the heart rate range.

High HR: Set to receive an alert when your heart rate is consistently higher than the value you set.

Low HR: Set to receive an alert when your heart rate is consistently lower than the value you set.


How do I measure my stress level with the SAMSUNG SM-Q515?

You can check your stress level using the bio data collected by your SAMSUNG SM-Q515 and reduce stress by following breathing exercises in the Samsung Health app.

1. On the connected phone, open the Health app.

2. Access the stress card.

3. Tap Measure to begin measuring your stress level. Check the measured stress level on the screen.

4. Tap Save to save the record.

Note: Your stress level may not be measured while you are sleeping, working out, moving a lot, or right after a workout. If you wear your Ring and a Galaxy Watch at the same time and the Watch is set to measure stress continuously, you cannot measure your stress level manually with the Ring.


How do I use the cycle tracking feature on my SAMSUNG SM-Q515?

You can track your menstrual cycle and predict your next period by measuring your skin temperature while you sleep. This feature is for managing and tracking your cycle only and is not intended for medical, pregnancy planning, or contraception purposes.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings.

3. Tap the ‘Predict period with skin temp’ switch to turn it on.

4. Set your period’s start and end date, and tap Next.

5. Set your cycle length and tap Done.

You can check cycle tracking information by accessing the cycle tracking card on the Samsung Health app.


How does the auto detect workouts feature work on the SAMSUNG SM-Q515?

After continuously exercising for a certain period while wearing the SAMSUNG SM-Q515, it automatically recognises the exercise and records information such as exercise type, duration, and calories burned. When you stop exercising for more than one minute, it automatically stops recording.

• To see the list of supported exercises, open the Galaxy Wearable app and tap Health settings → Activities to detect. If exercises are not recognised automatically, turn on the auto detect workouts feature for the specific exercise type.

• The feature uses acceleration and heart rate sensors. Measurements may not be accurate depending on your manner of walking, exercise routines, and lifestyle.

• You can record your exercise location by turning on the location feature on the connected phone, as the Ring uses the phone’s GPS information.


How do I check my energy score with the SAMSUNG SM-Q515?

The energy score provides guidance for healthy daily living based on a comprehensive analysis of daily measured sleep, activities, and heart rate during sleep.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Energy score. The relevant screen of the Samsung Health app will appear.

You can check your energy score for today, relevant guidance, and additional information related to the score on the screen.


How do I use the gesture feature on my SAMSUNG SM-Q515?

You can remotely control the camera or alarm of the connected phone by double pinching with your thumb and the finger you wear the SAMSUNG SM-Q515 on.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Gestures and tap the switch of the action you want to control to turn it on.

Dismiss alarm: When an alarm expires on the phone, dismiss it with the gesture.

Take picture or video: When using the phone’s camera, take a picture or start/stop recording a video with the gesture.

This feature may not be available depending on the connected phone’s software version.


How do I find my SAMSUNG SM-Q515 if I misplace it?

If you misplace your SAMSUNG SM-Q515, you can use the Samsung Find app on the connected phone to find it.

1. On the connected phone, open the Galaxy Wearable app and tap Find my ring.

2. The Samsung Find app will open, and you can check the location of your misplaced Ring. You can also find it by following the lights emitted from your Ring.

• Support for the Samsung Find app may vary depending on the connected phone’s software version.

• To use this feature, Samsung Find’s features related to finding devices offline must be turned on.

• It may take 4 minutes or more to search nearby to find the Ring.


How do I use the Galaxy Wearable app with my SAMSUNG SM-Q515?

With the Galaxy Wearable app on your phone, you can check the SAMSUNG SM-Q515’s status, such as connection status or remaining battery level, and view measured health data.

• To use the app, you must connect your Ring to a phone.

• Some features may not be available depending on the type of connected phone, carrier, or model.

• The app displays the Ring’s remaining battery, primary health information (Energy score, Sleep, Heart rate), and allows you to configure settings.

• The charging case’s battery level will be displayed for a few seconds along with the Ring’s battery level right after you open the charging case or insert the Ring into the charging case.


How do I manage device connections in the Galaxy Wearable app for my SAMSUNG SM-Q515?

Managing the connected device:

On the Galaxy Wearable screen, tap the menu icon (three horizontal lines). Currently and previously connected devices will appear.

• To disconnect the current device, tap the disconnect icon next to the device name.

• To reconnect with a previous device, select it from the list.

Adding a new device and removing devices:

1. On the Galaxy Wearable screen, tap the menu icon.

2. Tap ‘+’ and follow on-screen instructions to connect a new wearable device.

To remove devices, tap the three dots menu (:) → Remove devices, select a device, and then tap Remove.


How do I configure health settings for my SAMSUNG SM-Q515 in the Galaxy Wearable app?

On the Galaxy Wearable screen of the phone, tap Health settings to configure settings related to exercise and fitness.

Measurement: Set heart rate alerts, and turn additional features that can be measured during sleep on or off.

Predict period with skin temp: Turn on or off the feature that measures your skin temperature while you sleep to predict your menstrual cycle.

Auto detect workouts: Turn on the auto detect workouts feature and configure settings, such as selecting exercise types to be detected.

Inactive time: Turn on the feature to receive alerts from the Samsung Health app after 50 minutes of inactivity, and set the time and days for notifications.


How do I reset my SAMSUNG SM-Q515 using the Galaxy Wearable app?

You can reset all your SAMSUNG SM-Q515 settings. Resetting the Ring may delete health data that has not been synced with the Samsung Health app. Sync your data before resetting.

On the Galaxy Wearable screen of the phone, tap Reset.


How do I update the software on my SAMSUNG SM-Q515?

You can update your SAMSUNG SM-Q515’s software through the firmware over-the-air (FOTA) service. On the Galaxy Wearable screen of the phone, tap Ring software update.

Download and install: Check for and install updates manually. Make sure to open the charging case before beginning the manual update.

Auto update: Set to install updates automatically when the Ring is in the charging case.


What information can I find in the ‘About ring’ section of the Galaxy Wearable app?

On the Galaxy Wearable screen, tap About ring to access additional information. You can also tap Rename to change your Ring’s name.

Status information: Check information such as Bluetooth address and serial number.

Legal information: Access legal information related to the Ring. You can also send diagnostic information to Samsung.

Software information: Access the software version.

Battery information: Check battery information, such as the battery capacity.


How do I maintain the water and dust resistance of my SAMSUNG SM-Q515?

Your SAMSUNG SM-Q515 is water and dust resistant and meets international standards (10ATM, IPX8, IP6X). The water and dust resistance is not permanent and may diminish over time. Follow these guidelines to maintain it:

• After swimming, and before pool water or seawater has dried, rinse the device with fresh water and dry it thoroughly with a soft, clean cloth.

• If the device gets wet with liquids other than fresh water (e.g., coffee, soapy water, oil, perfume, sunscreen, cosmetics), rinse it with fresh water and dry it thoroughly with a soft, clean cloth.

• Do not go freediving, scuba diving, or engage in fast-moving water sports like jet skiing. Do not swim in fast-moving water like a river.

• Do not expose the device to high-pressure cleaning machines.

• If the device is hit or damaged, its water and dust resistance may be compromised.

• Do not disassemble your device without proper guidance.

• Drying your device with a machine that gives off hot air (like a hair dryer) or using it in a hot environment like a sauna could damage the water resistance.


What should I do if my SAMSUNG SM-Q515 feels hot?

If you feel discomfort because of overheating while using the SAMSUNG SM-Q515, stop using it immediately and remove it from your finger. The device’s recommended operating temperature is between 0 °C to 35 °C. Using the device outside of this range may damage the device or reduce the battery’s lifespan.


How should I clean and manage my SAMSUNG SM-Q515?

Follow these points to ensure your SAMSUNG SM-Q515 works correctly and maintains its appearance. Failure to do so may damage the Ring and cause skin irritation.

• Clean your Ring’s sensor at least once a week. Wipe your Ring with a soft cloth or rinse it with a soap-free detergent and dry it thoroughly.

• Prevent the device from being exposed to dust, sweat, ink, oil, and chemical products. If exposed, use a lint-free, soft cloth to clean it.

• Never use ultrasonic waves, soap, cleaning agents, abrasive materials, compressed air, or external heat sources when cleaning your Ring, as this may cause damage.

• When you remove sunblock, lotion, or oil, use a soap-free detergent, then rinse and dry your Ring thoroughly.


What should I know if I have allergies to materials used in the SAMSUNG SM-Q515?

• Samsung has tested the noxious materials found on the Ring through internal and external certificate authorities.

• The Ring includes nickel. Take the necessary precautions if your skin is hypersensitive or you have an allergy to any materials found on the Ring.

– Nickel: The Ring contains a small amount of nickel, which is below its reference point limited by the Europe REACH regulation. You will not be exposed to the nickel inside the Ring, and the Ring has passed international certificated tests. However, if you are sensitive to nickel, be careful when using the Ring.

• Only materials that observe the standards of the U.S. Consumer Product Safety Commission (CPSC), the regulations of European countries, and other international standards are used to make the Ring.


What should I do if my SAMSUNG SM-Q515 does not work?

• The battery may be completely discharged. Charge the battery completely before using the Ring.

• If the Ring is too loose, health data may not be measured or the Ring may not work. Wear it on a finger where it fits firmly, with the orientation indicator facing your palm and the sensor in good contact with your skin.

• If your Ring is frozen and unresponsive, put it in the charging case and press and hold the charging case’s Multipurpose button for more than 7 seconds to restart it.

• If the above methods do not solve your problem, perform a reset. On the connected phone, open the Galaxy Wearable app and tap Reset. Sync your health data before resetting.


What should I do if another Bluetooth device cannot locate my SAMSUNG SM-Q515?

• Take the SAMSUNG SM-Q515 out of the charging case and then put it back in, or press and hold the charging case’s Multipurpose button for more than 3 seconds to enter Bluetooth pairing mode.

• Reset your Ring and try again.


What should I do if a Bluetooth connection is not made or my SAMSUNG SM-Q515 and phone are disconnected?

• Ensure the Bluetooth feature on the phone is on and check if the Ring is out of battery.

• Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

• Ensure the latest version of the Galaxy Wearable app is installed on the phone. Update it if necessary.

• Ensure your Ring and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment.

• Restart the phone and reopen the Galaxy Wearable app.


What should I do if the battery of my SAMSUNG SM-Q515 does not charge properly?

If you are using Samsung-approved chargers and the battery is not charging properly:

• Ensure that the charging contacts of the Ring and the charging case are in contact with each other.

• Ensure that the charger is connected properly to the charging case.

• If the charging contacts are dirty, the battery may not charge properly. Wipe the charging contacts with a dry cloth and try charging the battery again.

If these tips do not solve the problem, contact a Samsung Service Centre or an authorised service centre.


Why does the battery of my SAMSUNG SM-Q515 deplete faster than when it was first purchased?

• When you expose the Ring or the battery to very cold or very hot temperatures, the useful charge may be reduced.

• Battery consumption increases when you use some features.

• The battery is consumable and the useful charge will get shorter over time.

• When you are not using the Ring, store it in a charging case that has been charged. If not, the sensor will continue to work, affecting usage time and battery consumption.


What should I do if my SAMSUNG SM-Q515 is hot to the touch?

When you use features that require more power for an extended period, your SAMSUNG SM-Q515 may feel hot. This is normal and should not affect its lifespan or performance. If the Ring overheats or feels hot for a prolonged period, do not use it for a while. If it continues to overheat, contact a Samsung Service Centre or an authorised service centre.


Why is there a small gap around the outside of the SAMSUNG SM-Q515 charging case?

• This gap is a necessary manufacturing feature, and some minor rocking or vibration of parts may occur.

• Over time, friction between parts may cause this gap to expand slightly.


How is the battery of the SAMSUNG SM-Q515 removed?

To remove the battery, you must contact an authorised service centre. For your safety, you must not attempt to remove the battery yourself. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and result in the device being unsafe.

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