SAMSUNG SM-Q514 (01) PDF Document

The SAMSUNG SM-Q514 has the following parts:

Ring:

• Optical heart rate sensor

• Temperature sensor

• Orientation indicator

Charging case:

• Indicator light

• Wireless charging coil

• Charger port (USB Type-C)

• Multipurpose button

When using your SAMSUNG SM-Q514, please follow these precautions:

• Use the device in a place without magnetic interference for it to operate normally.

• The item supplied with your device contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. In the case of medical devices, keep the item more than 15 cm apart. Stop using the item if you suspect any interference with your medical device and consult your physician or your medical device manufacturer.

• If you have a medical implant in your heart, do not place the supplied item in a pocket close to your implanted device, such as your chest or inner jacket pocket.

• Keep a safe distance between objects that are affected by magnets and the supplied item. Objects such as credit cards, passbooks, access cards, boarding passes, or parking passes may be damaged or disabled by the magnets.

• If you use the Ring when it is broken, there may be a risk of injury. Use the Ring only after it has been repaired at a Samsung Service Centre or an authorised service centre.

• The charging case is not water and dust resistant. Liquids or foreign materials like dust can enter the case. Use caution when using the charging case.

• If foreign materials are placed on the sensor, they may prevent accurate measurement. Before wearing the Ring, clean the sensor first.

• When you are not using the Ring, store it in the charging case to prevent loss or damage.

To perform a wired charge on your SAMSUNG SM-Q514, follow these steps:

1. Connect the USB cable to the charger and then plug the USB cable into the charger port on the charging case.

2. Plug the charger into an electric socket.

3. Open the charging case.

4. Align the orientation indicator of the Ring with the marker on the charging case’s Ring holder and place it in the charging case.

5. Close the charging case. The Ring will be charged first, and then the charging case will be charged.

6. After fully charging, disconnect the charging case from the charger. First disconnect the USB cable from the charging case and then unplug the charger from the electric socket.

The charging case for your SAMSUNG SM-Q514 has a built-in wireless charging coil. You can charge the battery by using a wireless charger (sold separately).

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Place the centre of the charging case’s bottom on the centre of the wireless charger.

5. After fully charging, disconnect the charging case from the wireless charger.

Precautions for wireless charging:

• Do not place the charging case on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the charging case and the wireless charger. The Ring and the charging case may not charge properly or may overheat, or the charging case may be damaged.

• Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

You can charge your SAMSUNG SM-Q514 with the battery of a device that works as a wireless charger.

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Turn on the Wireless power sharing feature on the device that functions as a wireless charger and place the centre of the charging case’s bottom on that device.

5. After fully charging, disconnect the charging case from the device that functions as a wireless charger.

Note: Depending on the type of accessories or cover being used, the Wireless power sharing feature may not work properly. It is recommended to remove any cover from the device that works as a wireless charger before using this feature.

You can check your SAMSUNG SM-Q514 Ring’s remaining battery level through the Ring’s sensor light or the charging case’s indicator light.

• Remove the Ring from your finger and check the sensor on the inside of the Ring. If the battery level is 15% or above, the green light will blink. If the battery level is lower than 15%, the red light will blink.

• Open the charging case or press the charging case’s Multipurpose button when the Ring is in the charging case. The charging case’s indicator light will turn on for 3 seconds to display the remaining battery level. When the Ring is not in the charging case, the indicator light will display the case’s remaining battery level.

• You can also check the Ring’s remaining battery level in the Galaxy Wearable app when the Ring is connected to your phone.

When you are not using your SAMSUNG SM-Q514, store it in the charging case that has been charged. If not, the sensor will continue to work, and it will affect the usage time and battery consumption.

• Use only a Samsung-approved charger and cable specifically designed for your Ring. Incompatible charger and cable can cause serious injuries or damage to your device.

• Connecting the charger improperly may cause serious damage to the charging case.

• Use only the USB Type-C cable supplied with the Ring. The charging case may be damaged if you use a Micro USB cable.

• If you charge the Ring while the charger port is wet, the device may be damaged. Thoroughly dry the charger port before charging the Ring.

• To save energy, unplug the charger when not in use. The charger should remain close to the electric socket and easily accessible while charging.

• When using a charger, it is recommended to use an approved charger that guarantees the charging performance.

• Keep the charging case closed while you store or charge the Ring, or when you charge the charging case. Ensure that the Ring’s orientation indicator is facing the front before placing it in the charging case.

• If there is sweat or liquid on the charging contacts, corrosion may occur. Clean them before inserting the Ring in the charging case.

• When you insert your Ring in the charging case, the charging will start automatically and stop automatically when fully charged.

• If you will not be using your Ring for a long time, store it after it is charged.

• While charging, the Ring may heat up. This is normal. Before wearing the Ring, allow it to cool down for a while.

• Avoid using a bent or damaged USB cable. If the USB cable is damaged, stop using it.

The indicator light on the charging case for your SAMSUNG SM-Q514 displays the status of the Ring when it is in the case, and the status of the charging case when the Ring is not in the case.

• When some time has passed after the indicator light turned on or you close the charging case, the indicator light will turn off. Open the charging case or press the charging case’s Multipurpose button again.

• If the indicator light does not work as described, disconnect the charger from the charging case and reconnect it.

• If the battery level of the charging case is too low, the indicator light will blink or not turn on. In this case, the Ring will not be charged even if you put it in the charging case.

Wear the SAMSUNG SM-Q514 so that its orientation indicator is facing towards your palm. It is recommended to wear the Ring on a finger where it is not too tight or loose and can fit comfortably.

If you do not use caution while wearing your Ring, even during everyday activities, it may get scratched. Always be careful when using the Ring.

• Wear the Ring on your non-dominant hand.

• Do not wear metal rings next to the Ring.

• Remove the Ring from your finger when lifting or handling heavy or hard things.

• Do not wear the Ring when exercising with equipment, especially with free weights like barbells and dumbbells, as the Ring could hurt your hand.

• When handling things like your phone or watch with the hand you wear the SAMSUNG SM-Q514 on, be careful not to damage what you are handling.

• If you are holding a magnet, some features like step counting may not work properly.

• The Ring is designed for human fingers only. Putting it on other things may cause malfunctions.

• If your finger or Ring is wet or has foreign materials on it, or if you have prolonged skin contact, skin irritation may result. Ensure your finger and Ring are clean and dry before wearing.

• If you experience skin irritation, stop wearing it immediately and consult a specialist.

• Make sure your skin is dry before wearing your Ring. A wet Ring worn for a long time may affect your skin.

• If you use your Ring in water, remove foreign materials from your skin and Ring and dry them thoroughly to prevent skin irritation.

• Do not look directly at the optical heart rate sensor’s lights. Ensure children do not look directly at the lights, as it may impair vision.

• If the Ring becomes hot to the touch, remove it until it cools. Exposing your skin to the hot surface for a long time may cause low-temperature burns.

• Use the HR feature only for measuring your heart rate. The accuracy may be diminished depending on surroundings, measurement conditions, and your physiological state.

• In cold temperatures, keep yourself warm when checking your heart rate.

If the SAMSUNG SM-Q514 Ring becomes stuck on your finger, do the following:

• Wet your finger with cold water and soap, and then remove the Ring by turning it around slowly. After removing the Ring, rinse and dry your hand and the Ring thoroughly.

• Immerse your finger in cold water, wait for some time until the swelling goes down, and then remove the Ring from the finger.

• Hold your hand so it is above your heart or rest for some time. When your finger’s circumference returns to normal, remove the Ring from your finger.

If you need to cut the Ring off in an emergency, seek help from a medical professional or emergency services, as there is a risk of injury.

To connect your SAMSUNG SM-Q514 Ring to a phone, you must install the Galaxy Wearable app on the phone. Depending on your phone, you can download the Galaxy Wearable app from the following places:

• Samsung Android phones: Galaxy Store

• Other Android phones: Play Store

Note:

• It is compatible with Android phones that support Google mobile services.

• You can install the Galaxy Wearable app on phones that support Ring syncing. Ensure that your phone is compatible with a Ring.

• You cannot connect your Ring to a tablet or a computer.

1. Before connecting, check if the battery level of the Ring is sufficient by placing it in the charging case. If the indicator light does not flash, connect the charging case to the charger and charge the Ring.

2. Close the charging case and open it. Alternatively, open the charging case and press and hold the charging case’s Multipurpose button for more than 3 seconds. The Ring will enter Bluetooth pairing mode automatically and a pop-up window will appear on your phone.

3. On your phone, tap Connect on the pop-up window and follow the on-screen instructions to complete the connection. You must register your Samsung account on your connected phone and add it to your Ring to access the various Ring features.

If you want to connect the SAMSUNG SM-Q514 Ring to a new phone, you need to reset the Ring. Resetting may delete health data that has not been synced with the Samsung Health app, so sync your data before resetting.

1. On the currently connected phone, open the Galaxy Wearable app and tap Reset → Reset. After a reset, your Ring will enter Bluetooth pairing mode automatically.

2. On your new phone, open the Galaxy Wearable app to connect to your Ring.

The SAMSUNG SM-Q514 supports the following health features for measurement and analysis:

Some features may not be available depending on the region or version of the Samsung Health app installed on your phone.

To measure your sleep with the SAMSUNG SM-Q514, follow these steps:

1. Sleep while wearing the Ring. The Ring will start to measure your sleep.

2. After you wake up, open the Galaxy Wearable app on the connected phone.

3. Tap Sleep. The relevant screen of the Samsung Health app will appear. Check all information related to your measured sleep on the screen.

Note: Before measuring, charge the Ring’s battery so it is more than 20%.

To set your SAMSUNG SM-Q514 to measure your blood oxygen level continuously while sleeping:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Blood oxygen during sleep switch to turn it on.

Your sleeping blood oxygen level will be measured along with your other sleep records when you sleep while wearing the Ring.

Note: If your blood oxygen level is measured continuously while sleeping, the battery will drain more quickly than normal.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap Snore detection.

4. Tap the switch to turn it on.

5. Select Always under Detect snoring to measure your snoring whenever you are sleeping. To record your snoring, tap the Record audio switch to turn it on. You can also set how long the recorded audio will be stored.

6. Connect your phone to the charger and place the phone’s microphone so it faces you before sleeping.

Your snoring will be measured along with your other sleep records when you sleep while wearing the SAMSUNG SM-Q514.

To record the change in your skin temperature while you sleep with your SAMSUNG SM-Q514:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Skin temperature during sleep switch to turn it on.

Your skin temperature will be measured along with your other sleep records when you sleep while wearing the Ring.

Before measuring your heart rate with the SAMSUNG SM-Q514, be aware of the following conditions:

• Rest for 5 minutes before taking measurements.

• If the measurement is very different from the expected heart rate, rest for 30 minutes and then measure it again.

• During winter or in cold weather, keep yourself warm when measuring your heart rate.

• Smoking or consuming alcohol before taking measurements increases heart rate and may cause your heart rate to be different from your normal heart rate.

• Do not talk, yawn, or breathe deeply while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately.

• If the sensor is not working, check the Ring’s orientation on your finger and make sure nothing is obstructing the sensor. If the problem persists, visit a Samsung Service Centre.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Heart rate. The relevant screen of the Samsung Health app will appear. Check the measured heart rate on the screen. To check all heart rate records for today, tap View all.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Heart rate. The relevant screen of the Samsung Health app will appear.

3. Tap Measure to begin measuring your heart rate. Check the measured heart rate on the screen. You can also add a status tag to the measured heart rate.

4. Tap Save to save the record.

Note: When you wear your SAMSUNG SM-Q514 Ring and Galaxy Watch at the same time and the Watch is set to measure your heart rate continuously, you cannot measure your heart rate manually with the Ring.

You can receive an alert from the Samsung Health app when your heart rate is higher or lower than the resting heart rate value you set and it lasts more than 10 minutes.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Heart rate alert.

3. Tap the switch of the alert you want to use to turn it on and set the heart rate range.

• High HR: Set to receive an alert when your heart rate is consistently higher than the heart rate value you set.

• Low HR: Set to receive an alert when your heart rate is consistently lower than the heart rate value you set.

You can check the measured stress level by accessing the stress card on the Samsung Health app of the connected phone.

1. On the connected phone, open the Health app.

2. Access the stress card.

3. Tap Measure to begin measuring your stress level. Check the measured stress level on the screen.

4. Tap Save to save the record.

Note: When you wear your SAMSUNG SM-Q514 and Galaxy Watch at the same time and the Watch is set to measure your stress level continuously, you cannot measure your stress level manually with the Ring.

You can track your menstrual cycle and predict the date of your next period by measuring your skin temperature while you sleep with your SAMSUNG SM-Q514.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings.

3. Tap the Predict period with skin temp switch to turn it on.

4. Set your period’s start date and end date, and tap Next.

5. Set your cycle length and tap Done.

You can check information related to your cycle tracking by accessing the cycle tracking card on the Samsung Health app of the connected phone.

After continuously exercising for a certain period while wearing the SAMSUNG SM-Q514, it automatically recognises that you are exercising and records exercise information such as the exercise type, duration, and calories burned.

When you stop doing exercises for more than one minute, the Ring automatically recognises that you have stopped exercising and recording will end.

• You can check the list of supported exercises. On the connected phone, open the Galaxy Wearable app and tap Health settings → Activities to detect. If exercises are not recognised automatically, turn on the auto detect workouts feature for the specific exercise type.

• The feature measures time spent exercising and calories burnt using acceleration and heart rate sensors. The measurements may not be accurate depending on your manner of walking, exercise routines, and lifestyle.

• You can record where you exercise by turning the location recording feature on. The Ring uses the phone’s GPS information to record locations.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Energy score. The relevant screen of the Samsung Health app will appear.

Check your energy score for today, relevant guidance, and additional information related to the score on the screen.

You can remotely control the camera or alarm of the phone connected to the SAMSUNG SM-Q514 by double pinching with your thumb and the finger you wear the Ring on.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Gestures and tap the switch of the action you want to control with the gesture to turn it on.

• Dismiss alarm: When an alarm expires on the phone, dismiss the alarm with the gesture.

• Take picture or video: When using the phone’s camera, take a picture or start and stop recording a video with the gesture.

If you misplace your SAMSUNG SM-Q514, you can use the Samsung Find app installed on the connected phone to find it.

On the connected phone, open the Galaxy Wearable app and tap Find my ring.

The Samsung Find app will be opened, and you will then be able to check the location of your misplaced Ring. Also, you can find it by following the lights emitted from your Ring.

• To find your Ring using the Samsung Find feature, Samsung Find’s features related to finding devices offline must be turned on.

• It may take 4 minutes or more to search nearby to find the Ring.

Managing the connected device:

On the Galaxy Wearable screen of the phone, tap the menu icon. Currently connected devices and previously connected devices will appear on the list.

• To disconnect the currently connected device from the phone, tap the link icon next to the connected device from the list.

• To reconnect with a device you have previously connected, select the device from the list.

Adding a new device and removing devices:

1. On the Galaxy Wearable screen of the phone, tap the menu icon.

2. Tap + and follow the on-screen instructions to connect a new wearable device. The new wearable device will be connected and added to the list.

To remove wearable devices from the list, tap the three dots icon → Remove devices, select a device, and then tap Remove.

To configure the various settings related to exercise and fitness for your SAMSUNG SM-Q514, open the Galaxy Wearable screen of the phone and tap Health settings.

• Measurement: Set the heart rate alerts, and turn the additional features that can be measured during sleep on or off.

• Predict period with skin temp: Turn on or off the feature that measures your skin temperature while you sleep to predict your menstrual cycle.

• Auto detect workouts: Turn on the auto detect workouts feature and configure the settings, such as selecting the exercise types to be detected.

• Inactive time: Turn the feature on to receive alerts from the Samsung Health app after 50 minutes of inactivity, and set the time and days you want to be notified.

To reset all your SAMSUNG SM-Q514 settings, open the Galaxy Wearable app on your phone and tap Reset.

Resetting the Ring may delete your health data that has not been synced with the Samsung Health app. Sync data with the Samsung Health app by opening the app on the connected phone before resetting the Ring.

You can update your SAMSUNG SM-Q514’s software through the firmware over-the-air (FOTA) service.

On the Galaxy Wearable screen of the phone, tap Ring software update.

• Download and install: Check for and install updates manually. Make sure to open the charging case before beginning the manual update.

• Auto update: Set to install updates automatically when the Ring is in the charging case.

Your SAMSUNG SM-Q514 is water and dust resistant. To maintain this resistance, you must follow these guidelines:

• After swimming, and before the pool water or seawater has dried, rinse the device with fresh water and dry it thoroughly with a soft, clean cloth.

• If the device gets wet with liquid other than fresh water (e.g., coffee, soapy water, oil, perfume, sunscreen, hand sanitiser), rinse it with fresh water and dry it thoroughly with a soft, clean cloth.

• Do not go freediving, scuba diving, or engage in fast-moving water sports like jet skiing. Do not swim in fast-moving water, such as a river.

• Do not expose it to high-pressure cleaning machines.

• If the device is hit or damaged, its water and dust resistance may be compromised.

• Do not disassemble your device without proper guidance.

• If you dry your device with a machine that gives off hot air (like a hair dryer) or use it in a hot environment like a sauna, the water resistance could be damaged from a dramatic change in temperature.

If you feel discomfort because of overheating while using the SAMSUNG SM-Q514, stop using it immediately and remove it from your finger. The device’s recommended operating temperature is between 0 °C to 35 °C. Using the device outside of this range may damage the device or reduce the battery’s lifespan.

Follow these points to ensure your SAMSUNG SM-Q514 works correctly and maintains its appearance:

• Clean your Ring’s sensor at least once a week. Foreign material on the sensor may interfere with detecting biometric signals. Wipe your Ring with a soft cloth or rinse it with a soap-free detergent and dry it thoroughly.

• Prevent the device from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial spray, hand cleaner, detergent, and insecticides. If your Ring is exposed to any of these substances, use a lint-free, soft cloth to clean it.

• Never use ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air when cleaning your Ring, and never clean it with external heat sources, as this may cause damage.

• When you remove sunblock, lotion, or oil, use a soap-free detergent, then rinse and dry your Ring thoroughly.

The SAMSUNG SM-Q514 Ring includes nickel. Take the necessary precautions if your skin is hypersensitive or you have an allergy to any materials found on the Ring.

The Ring contains a small amount of nickel, which is below its reference point limited by the Europe REACH regulation. You will not be exposed to the nickel inside the Ring and the Ring has passed the international certificated test. However, if you are sensitive to nickel, be careful to use the Ring.

If your SAMSUNG SM-Q514 does not work, try these solutions:

• The battery may be completely discharged. Charge the battery completely before using the Ring.

• If the Ring is too loose, health data may not be measured or the Ring may not work. Wear the Ring on a finger where it can fit firmly. For accurate measurements, wear the Ring so that the orientation indicator on the outside of the Ring is facing towards your palm and the sensor is in good contact with your skin.

• If your Ring is frozen and unresponsive, put the Ring in the charging case and press and hold the charging case’s Multipurpose button for more than 7 seconds to restart it.

• If the methods above do not solve your problem, perform a reset. On the connected phone, open the Galaxy Wearable app and tap Reset. Resetting the Ring may delete your health data that has not synced with the Samsung Health app. Sync data with the Samsung Health app by opening the app on the connected phone before resetting the Ring.

If another Bluetooth device cannot locate your SAMSUNG SM-Q514, try the following:

• Take the Ring out of the charging case and then put it back in the case, or press and hold the charging case’s Multipurpose button for more than 3 seconds to enter Bluetooth pairing mode.

• Reset your Ring and try again.

• Ensure that your Ring and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.

• Ensure that the Bluetooth feature on the phone is on and check if the Ring is out of battery.

• Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

• Ensure that the latest version of the Galaxy Wearable app is installed on the phone. If not, update the app to the latest version.

• Ensure that your Ring and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment.

• Restart the phone and reopen the Galaxy Wearable app.

If the battery for your SAMSUNG SM-Q514 does not charge properly (using Samsung-approved chargers), try these steps:

• Ensure that the charging contacts of the Ring and the charging case are in contact with each other.

• Ensure that the charger is connected properly to the charging case.

• If the charging contacts are dirty, the battery may not charge properly. Wipe the charging contacts with a dry cloth and try charging the battery again.

• When you expose the SAMSUNG SM-Q514 or its battery to very cold or very hot temperatures, the useful charge may be reduced.

• Battery consumption increases when you use some features.

• The battery is consumable and the useful charge will get shorter over time.

• When you are not using the Ring, store it in a charging case that has been charged. If not, the sensor will continue to work, and it will affect the usage time and battery consumption.

When you use features that require more power or use features on your SAMSUNG SM-Q514 for an extended period of time, your Ring may feel hot to the touch. This is normal and should not affect your Ring’s lifespan or performance.

If the Ring overheats or feels hot for a prolonged period, do not use it for a while. If the Ring continues to overheat, contact a Samsung Service Centre or an authorised service centre.

• This gap on the charging case for your SAMSUNG SM-Q514 is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.

• Over time, friction between parts may cause this gap to expand slightly.

To remove the battery from your SAMSUNG SM-Q514, contact an authorised service centre. For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and result in the device being unsafe.