SAMSUNG SM-Q509 (02) PDF Document

The SAMSUNG SM-Q509 Galaxy Ring (hereafter referred to as the Ring) is a smart ring that can help you precisely analyse your activity patterns or sleep quality and manage your health by continuously measuring your biometric signals.

You can use your Ring after connecting it to your phone. The measured data will be regularly synced with the Samsung Health app of the connected phone.

The SAMSUNG SM-Q509 Ring and charging case consist of the following parts:

Ring:

• Optical heart rate sensor

• Temperature sensor

• Orientation indicator

Charging case:

• Indicator light

• Charger port (USB Type-C)

• Wireless charging coil

• Multipurpose button

• Use the device in a place without magnetic interference for the device to operate normally.

• The item supplied with your SAMSUNG SM-Q509 contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. In the case of medical devices, keep the item more than 15 cm apart. Stop using the item if you suspect any interference with your medical device and consult your physician or your medical device manufacturer.

• If you have a medical implant in your heart, do not place the supplied item in a pocket close to your implanted device, such as your chest or inner jacket pocket.

• Keep a safe distance between objects that are affected by magnets and the supplied item. Objects such as credit cards, passbooks, access cards, boarding passes, or parking passes may be damaged or disabled by the magnets.

• If you use the Ring when it is broken, there may be a risk of injury. Use the Ring only after it has been repaired at a Samsung Service Centre or an authorised service centre.

• Because the charging case is not water and dust resistant, liquids, such as water or coffee, or other foreign materials, such as dust, can enter the case. Use caution when using the charging case.

• If foreign materials are placed on the sensor, they may prevent the light from reflecting evenly, and as a result, the measurement may not be accurate. Before wearing the Ring, clean the sensor first.

• The press marks on the inside of the Ring are from the retainer (a small bump on the charging case’s Ring holder) that secures the Ring to the Ring holder. They do not affect the Ring’s function or performance. You may encounter some resistance from the retainer when placing or removing the Ring from the Ring holder.

• When you are not using the Ring, store it in the charging case to prevent loss or damage.

Use caution because your warranty does not cover the following cases:

• When the device goes missing or is stolen

• General wear and tear, such as scratches or dents, caused by normal handling

• Consumable parts, including batteries

Charge the battery before using your Ring for the first time or when it has been unused for extended periods. The Ring will start to work while charging. The charging case, which has a built-in battery, is charged after the Ring that is in the charging case is charged when connected to the charger.

1. Connect the USB cable to the charger and then plug the USB cable into the charger port.

2. Plug the charger into an electric socket.

3. Open the charging case.

4. Align the orientation indicator of the Ring with the marker on the charging case’s Ring holder and place it in the charging case.

5. Close the charging case. The Ring will be charged first, and then the charging case will be charged.

6. After fully charging, disconnect the charging case from the charger. First disconnect the USB cable from the charging case and then unplug the charger from the electric socket.

The charging case has a built-in wireless charging coil. You can charge the battery by using a wireless charger (sold separately).

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Place the centre of the charging case’s bottom on the centre of the wireless charger.

5. After fully charging, disconnect the charging case from the wireless charger.

Precautions for wireless charging:

• Do not place the charging case on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the charging case and the wireless charger. The Ring and the charging case may not charge properly or may overheat, or the charging case may be damaged.

• Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

You can charge your Ring with the battery of a device that works as a wireless charger. Depending on the type of accessories or cover being used, the Wireless power sharing feature may not work properly. It is recommended to remove any cover being used from the device that works as a wireless charger before using this feature.

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Turn on the Wireless power sharing feature on the device that functions as a wireless charger and place the centre of the charging case’s bottom on that device.

5. After fully charging, disconnect the charging case from the device that functions as a wireless charger.

Notes:

• Only mobile devices that support the Wireless power sharing feature can charge the Ring.

• The location of the wireless charging coil may vary by device. Adjust the device and the charging case to make a strong connection.

• To charge properly, do not move or use either the device that functions as a wireless charger or the charging case while charging.

• The power charged to the Ring may be less than the amount shared to them by the device that functions as a wireless charger.

• If you charge the Ring while charging the device that functions as a wireless charger, the charging speed may decrease or the Ring may not charge properly, depending on the charger type.

• The charging speed or efficiency may vary depending on the device’s condition or the surrounding environment.

• If the remaining battery power of the device that functions as a wireless charger drops below a certain level, power sharing will stop.

You can check your Ring’s remaining battery level through the Ring’s sensor light or the charging case’s indicator light.

• Remove the Ring from your finger and check the sensor on the inside of the Ring. If the battery level is 15% or above, the green light will blink. If the battery level is lower than 15%, the red light will blink.

• Open the charging case or press the charging case’s Multipurpose button when the Ring is in the charging case. The charging case’s indicator light will turn on for 3 seconds to display the remaining battery level. When the Ring is not in the charging case, the indicator light will display the case’s remaining battery level.

• You can also check the Ring’s remaining battery level in the Galaxy Wearable app when the Ring is connected to your phone.

When you are not using the Ring, store it in the charging case that has been charged. If not, the sensor will continue to work, and it will affect the usage time and battery consumption.

• Use only Samsung-approved charger and cable specifically designed for your Ring. Incompatible charger and cable can cause serious injuries or damage to your device.

• Connecting the charger improperly may cause serious damage to the charging case. Any damage caused by misuse is not covered by the warranty.

• Use only USB Type-C cable supplied with the Ring. The charging case may be damaged if you use Micro USB cable.

• If you charge the Ring while the charger port is wet, the device may be damaged. Thoroughly dry the charger port before charging the Ring.

• Chargers are sold separately.

• To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

• When using a charger, it is recommended to use an approved charger that guarantees the charging performance.

• Keep the charging case closed while you store or charge the Ring, or when you charge the charging case. Ensure that the Ring’s orientation indicator is facing the front before placing it in the charging case.

• If there is sweat or liquid on the charging contacts, corrosion may occur on the Ring. When there is sweat or liquid on the charging contacts or Ring, clean them before inserting the Ring in the charging case.

• When you insert your Ring in the charging case, the charging will start automatically, and it will stop automatically if the Ring and the charging case are fully charged.

• Even if you do not remove your Ring from the charging case after the Ring is fully charged, it will likely not have a huge impact on the life of your Ring.

• If you will not be using your Ring for a long time, store it after it is charged.

• When connecting the charging case to another power source, such as a computer or multi-charging hub, the Ring may not charge properly or it may charge more slowly because of a lower electric current.

• While charging, the Ring may heat up. This is normal and should not affect the Ring’s lifespan or performance. Before wearing the Ring, allow it to cool down for a while before using it. If the battery gets hotter than usual, the charger may stop charging.

• If the Ring is not charging properly, take the Ring and the charging case to a Samsung Service Centre or an authorised service centre.

• Avoid using a bent or damaged USB cable. If the USB cable is damaged, stop using it.

You can check the status of your Ring and the charging case through the indicator light on the charging case. The indicator light displays the status of the Ring when the Ring is in the charging case, and the charging status of the charging case when the Ring is not in the case.

Notes:

• When some time has passed after the indicator light turned on or you close the charging case, the indicator light will turn off. Open the charging case or press the charging case’s Multipurpose button again.

• If the indicator light does not work as described, disconnect the charger from the charging case and reconnect it.

• If the battery level of the charging case is too low, the indicator light will blink or not turn on. In this case, the Ring will not be charged even if you put it in the charging case.

Wear the Ring so that its orientation indicator is facing towards your palm. It is recommended to wear the Ring on a finger where it is not too tight or loose and can fit comfortably.

If you do not use caution while wearing your Ring, even during everyday activities, it may get scratched. Because scratches that occur during normal use of the Ring will not be covered by the warranty, always be careful when using the Ring.

• Wear the Ring on your non-dominant hand.

• Do not wear metal rings next to the Ring.

• Remove the Ring from your finger when lifting or handling heavy or hard things.

• Do not wear the Ring when exercising with equipment, especially when exercising with free weights like barbells and dumbbells. The Ring could hurt your hand.

• When handling things, such as your phone, phone cover, or watch, with the hand you wear the Ring on, be careful not to damage whatever you are handling.

• If you are holding a magnet or an object which contains magnets in the hand the Ring is on, some features, such as step counting, may not work properly.

• The Ring is designed to be worn on human fingers only. Putting the Ring on other things may result in malfunctions.

• If your finger or Ring is wet or has foreign materials on it, or if you have prolonged skin contact with the Ring, it may result in skin irritation. Make sure that your finger and Ring are clean and dry before wearing the Ring.

• If you experience any skin irritation while you are wearing the Ring, stop wearing it immediately and consult a specialist.

• Skin irritation may occur because of an allergy, environment factors, other factors, or when your skin is exposed to soap or sweat for long periods. In this case, stop using your Ring immediately and wait 2 or 3 days for the symptoms to ease. If the symptoms persist or worsen, call your doctor.

• Make sure your skin is dry before wearing your Ring. If you wear a wet Ring for a long time, your skin may be affected.

• If you use your Ring in the water, remove foreign materials from your skin and Ring and dry them thoroughly to prevent the skin irritation.

• Do not use any accessories except the Ring in the water.

• Do not look directly at the optical heart rate sensor’s lights. Make sure children do not look directly at the lights. Doing so may impair your vision.

• If the Ring becomes hot to the touch, remove it until it cools. Exposing your skin to the Ring’s hot surface for a long time may cause low-temperature burns.

• When certain materials come into contact with the inside of the Ring, your Ring may recognise that you are wearing it depending on the type of material.

• If the sensors on the inside of your Ring do not come into contact with your finger for more than 10 minutes, your Ring may recognise that you are not wearing it.

• Use the HR feature only for measuring your heart rate. The accuracy of the optical heart rate sensor may be diminished depending on the surroundings, measurement conditions, and your physiological state.

• As cold ambient temperatures may affect your measurement, keep yourself warm when checking your heart rate during winter or cold weather.

• Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate.

• Do not move, talk, yawn, or breathe deeply while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately.

• If your heart rate is extremely high or low, the measurement may not be accurate.

• If measuring children’s heart rates, the measurement may not be accurate.

• If heart rate measurement is not working properly, wear the Ring on another finger or adjust the Ring’s position on your finger. If the Ring is too tight or loose, the measurement may not be accurate. Wear the Ring so that the heart rate sensor is in good contact with your skin.

• If the sensors on the Ring are dirty, wipe the sensors and try again. If foreign materials prevent the light from reflecting evenly, the measurement may not be accurate.

• The optical heart rate sensor may be affected by tattoos and marks on the finger you wear your Ring on. These may cause your Ring not to recognise that you are wearing it, and the Ring’s features may not work properly. Therefore, wear your Ring on a finger that does not interfere with the Ring’s features.

• The measurement features may not work properly because of certain factors, such as the light from the optical heart rate sensor being blocked, depending on your skin brightness, blood flow under your skin, and the cleanliness of the sensor area.

The Ring may be difficult to remove from your finger because your finger’s circumference can vary by the time of day and your physical condition. If the Ring becomes stuck on your finger, do the following:

• Wet your finger with cold water and soap, and then remove the Ring by turning it around slowly. After removing the Ring from your finger, rinse and dry your hand and the Ring thoroughly.

• Immerse your finger in cold water, wait for some time until the swelling gets down, and then remove the Ring from the finger.

• Hold your hand so it is above your heart or rest for some time. When your finger’s circumference returns to normal, remove the Ring from your finger.

• If you need to cut the Ring off in an emergency, seek help from a medical professional or emergency services, as there is a risk of injury.

To connect your Ring to a phone, install the Galaxy Wearable app on the phone. Depending on your phone, you can download the Galaxy Wearable app from the following places:

• Samsung Android phones: Galaxy Store

• Other Android phones: Play Store

Notes:

• It is compatible with Android phones that support Google mobile services.

• You can install the Galaxy Wearable app on phones that support Ring syncing. Ensure that your phone is compatible with a Ring.

• You cannot connect your Ring to a tablet or a computer.

1. Before connecting, check if the battery level of the Ring is sufficient by placing it in the charging case. If the indicator light does not flash, connect the charging case to the charger and charge the Ring.

2. Close the charging case and open it. Alternatively, open the charging case and press and hold the charging case’s Multipurpose button for more than 3 seconds. The Ring will enter Bluetooth pairing mode automatically and a pop-up window will appear on your phone. If the charging case or Ring is not charged sufficiently, the pop-up window may not appear or the Multipurpose button may not work.

3. On your phone, tap Connect on the pop-up window and follow the on-screen instructions to complete the connection.

You must register your Samsung account on your connected phone and add it to your Ring to access the various Ring features. When the instruction to sign in to a Samsung account appears while you are connecting the Ring to your phone, create a new Samsung account or sign in to your Samsung account on your phone.

When the Ring has been connected to the phone, you can check the Ring’s status, such as the connection status or the remaining battery level, and the measured health data with the Galaxy Wearable app on the connected phone.

If you want to connect the Ring to a new phone, you need to reset the Ring. Resetting the Ring may delete your health data that has not synced with the Samsung Health app. Sync data with the Samsung Health app by opening the app on the connected phone before resetting the Ring.

1. On the connected phone, open the Galaxy Wearable app and tap Reset → Reset. After a reset, your Ring will enter Bluetooth pairing mode automatically.

2. On your new phone, open the Galaxy Wearable app to connect to your Ring.

Some features may not be available depending on the region or version of the Samsung Health app installed on your phone.

Analyse your sleep and record it by measuring your heart rate, blood oxygen, skin temperature, and more while you are sleeping. This feature is only for your general wellness and fitness and not for medical purposes. Before measuring, charge the Ring’s battery so it is more than 20%.

1. Sleep while wearing the Ring. The Ring will start to measure your sleep.

2. After you wake up, open the Galaxy Wearable app on the connected phone.

3. Tap Sleep. The relevant screen of the Samsung Health app will appear. Check all information related to your measured sleep on the screen.

You can also add sleep records manually at the bottom of the sleep information screen.

Set to measure your blood oxygen level continuously while sleeping. This feature is only for your general wellness and fitness and not for medical purposes.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Blood oxygen during sleep switch to turn it on.

Your sleeping blood oxygen level will be measured along with your other sleep records when you sleep while wearing the Ring.

Notes:

• If your blood oxygen level is measured continuously while sleeping, the battery will drain more quickly than normal.

• You can see the light because of the flickering sensor while measuring your blood oxygen level.

• The Ring may measure your blood oxygen level even if you are not sleeping because your Ring can recognise your sleep status even while reading books or watching TVs or movies.

• Wear the Ring on a finger where it can fit firmly to ensure that you will not create space between your finger and the Ring when turning over in your sleep.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap Snore detection.

4. Tap the switch to turn it on.

5. Select Always under Detect snoring to measure your snoring whenever you are sleeping. To record your snoring, tap the Record audio switch to turn it on. You can also set how long the recorded audio will be stored.

6. Connect your phone to the charger and place the phone’s microphone so it faces you before sleeping.

Your snoring will be measured along with your other sleep records when you sleep while wearing the Ring.

Notes:

• The snore detection feature can be turned on in the Samsung Health app (version 6.27 or later) of the connected phone.

• Snoring may not be measured if you do not set the snore detection feature to Always, do not connect your phone to the charger before sleeping, or do not place the phone’s microphone so it faces you before sleeping.

Record the change in your skin temperature while you sleep and receive assistance in creating an optimal sleeping environment.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Skin temperature during sleep switch to turn it on.

Your skin temperature will be measured along with your other sleep records when you sleep while wearing the Ring.

Notes:

• If your skin temperature is measured continuously while sleeping, the battery will drain more quickly than normal.

• The Ring may measure your skin temperature even if you are not sleeping because your Ring can recognise your sleep status even while reading books or watching TVs or movies.

• Wear the Ring on a finger where it can fit firmly to ensure that you will not create space between your finger and the Ring when turning over in your sleep.

• If you are wearing another wearable device with your Ring, such as the Galaxy Watch, the measured skin temperature data during sleep is not integrated and the data measured with the Ring will be displayed.

The Ring’s heart rate tracker is intended for fitness and informational purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.

Be aware of following conditions before measuring your heart rate:

• Rest for 5 minutes before taking measurements.

• If the measurement is very different from the expected heart rate, rest for 30 minutes and then measure it again.

• During winter or in cold weather, keep yourself warm when measuring your heart rate.

• Smoking or consuming alcohol before taking measurements increases heart rate and may cause your heart rate to be different from your normal heart rate.

• Do not talk, yawn, or breathe deeply while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately.

• Heart rate measurements may vary depending on the measurement method and the environment they are taken in.

• If the sensor is not working, check the Ring’s orientation on your finger and make sure nothing is obstructing the sensor. If the sensor continues to have the same problem, visit a Samsung Service Centre or an authorised service centre.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Heart rate. The relevant screen of the Samsung Health app will appear. Check the measured heart rate on the screen. To check all heart rate records for today, tap View all.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Heart rate. The relevant screen of the Samsung Health app will appear.

3. Tap Measure to begin measuring your heart rate. Check the measured heart rate on the screen. You can also add a status tag to the measured heart rate.

4. Tap Save to save the record.

Note: When you wear your Ring and Galaxy Watch at the same time and the Watch is set to measure your heart rate continuously, you cannot measure your heart rate manually with the Ring.

You can receive an alert from the Samsung Health app when your heart rate is higher or lower than the resting heart rate value you set and it lasts more than 10 minutes.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Heart rate alert.

3. Tap the switch of the alert you want to use to turn it on and set the heart rate range.

• High HR: Set to receive an alert when your heart rate is consistently higher than the heart rate value you set.

• Low HR: Set to receive an alert when your heart rate is consistently lower than the heart rate value you set.

Check your stress level by utilising the bio data collected by your Ring and reduce your stress by following the breathing exercise that the Samsung Health app provides. You can check the measured stress level by accessing the stress card on the Samsung Health app of the connected phone.

Measuring your stress level in the Samsung Health app:

1. On the connected phone, open the Health app.

2. Access the stress card.

3. Tap Measure to begin measuring your stress level. Check the measured stress level on the screen.

4. Tap Save to save the record.

Note: When you wear your Ring and Galaxy Watch at the same time and the Watch is set to measure your stress level continuously, you cannot measure your stress level manually with the Ring.

Track your menstrual cycle and predict the date of your next period by measuring your skin temperature while you sleep.

Important Notices:

• This feature is only for managing and tracking your menstrual cycle. Therefore, do not use it for medical purposes, such as diagnosing the symptoms, treatment, or prevention of disease.

• This feature is not intended to be used for pregnancy planning or contraception purposes.

• Predicted dates are only for personal reference and may differ from actual dates.

• Individuals under the age of 18 should use this feature with a guardian.

• Do not make any medical decisions based on predicted dates without consulting a physician.

Steps to enable:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings.

3. Tap the Predict period with skin temp switch to turn it on.

4. Set your period’s start date and end date, and tap Next.

5. Set your cycle length and tap Done.

You can check information related to your cycle tracking by accessing the cycle tracking card on the Samsung Health app of the connected phone.

After continuously exercising for a certain period while wearing the Ring, it automatically recognises that you are exercising and records exercise information such as the exercise type, duration, and calories burned. When you stop doing exercises for more than one minute, the Ring automatically recognises that you have stopped exercising and recording will end.

• You can check the list of exercises that are supported by the auto detect workouts feature. On the connected phone, open the Galaxy Wearable app and tap Health settings → Activities to detect. If the exercises are not recognised automatically, turn on the auto detect workouts feature and tap the switch of the exercise type that uses this feature under Activities to detect.

• The auto detect workouts feature measures something, such as the time you spent exercising and calories burnt by using the acceleration and heart rate sensors. The measurements may not be accurate depending on your manner of walking, exercise routines, and lifestyle.

• You can record where you exercise by turning the location recording feature on when you set activities to detect. To use this feature, ensure that the location feature of the connected phone is turned on because the Ring uses the phone’s GPS information to record locations.

Check your energy score based on a comprehensive analysis of daily measured sleep, activities, and heart rate during sleep and get guidance for healthy daily living with a balance between rest and activities. The energy score is determined by analysing the recent trends.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Energy score. The relevant screen of the Samsung Health app will appear. Check your energy score for today, relevant guidance, and additional information which is related to the score on the screen.

You can remotely control the camera or alarm of the phone connected to the Ring by double pinching with your thumb and the finger you wear the Ring on.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Gestures and tap the switch of the action you want to control with the gesture to turn it on.

• Dismiss alarm: When an alarm expires on the phone, dismiss the alarm with the gesture.

• Take picture or video: When using the phone’s camera, take a picture or start and stop recording a video with the gesture.

This feature may not be available depending on the connected phone’s software version.

If you misplace your Ring, you can use the Samsung Find app installed on the connected phone to find it.

On the connected phone, open the Galaxy Wearable app and tap Find my ring.

The Samsung Find app will be opened, and you will then be able to check the location of your misplaced Ring. Also, you can find it by following the lights emitted from your Ring.

• Support for the Samsung Find app may vary depending on the connected phone’s software version.

• To find your Ring using the Samsung Find feature, Samsung Find’s features related to finding devices offline must be turned on.

• It may take 4 minutes or more to search nearby to find the Ring.

You can check the Ring’s status, such as the connection status or the remaining battery level, and the measured health data with the Galaxy Wearable app. Open the Galaxy Wearable app on your phone. To search for features or settings by entering keywords, tap Q. To set the Galaxy Wearable app, tap the menu icon, and then tap Settings.

Key areas on the app’s main screen:

• Check your primary health information (Energy score, Sleep, Heart rate).

• View the Ring’s remaining battery.

• Access Samsung account information.

• Configure the Ring settings (Health settings, Reset) and access information on how to use the Ring.

Managing the connected device:

On the Galaxy Wearable screen of the phone, tap the menu icon. Currently connected devices and previously connected devices will appear on the list.

• To disconnect the currently connected device from the phone, tap the icon next to the connected device from the list.

• To reconnect with a device you have previously connected, select the device from the list.

Adding a new device and removing devices:

1. On the Galaxy Wearable screen of the phone, tap the menu icon.

2. Tap + and follow the on-screen instructions to connect a new wearable device. The new wearable device will be connected and added to the list.

To remove wearable devices from the list, tap the options icon → Remove devices, select a device, and then tap Remove.

On the Galaxy Wearable screen of the phone, tap Health settings to configure various settings related to exercise and fitness.

• Measurement: Set the heart rate alerts, and turn the additional features that can be measured during sleep on or off.

• Predict period with skin temp: Turn on or off the feature that measures your skin temperature while you sleep to predict your menstrual cycle.

• Auto detect workouts: Turn on the auto detect workouts feature and configure the settings, such as selecting the exercise types to be detected.

• Inactive time: Turn the feature on to receive alerts from the Samsung Health app after 50 minutes of inactivity, and set the time and days you want to be notified.

Reset all your Ring settings. Resetting the Ring may delete your health data that has not synced with the Samsung Health app. Sync data with the Samsung Health app by opening the app on the connected phone before resetting the Ring.

On the Galaxy Wearable screen of the phone, tap Reset.

Update your Ring’s software through the firmware over-the-air (FOTA) service. You can also change the update settings.

On the Galaxy Wearable screen of the phone, tap Ring software update.

• Download and install: Check for and install updates manually. Make sure to open the charging case before beginning the manual update.

• Auto update: Set to install updates automatically when the Ring is in the charging case.

Access the Ring’s additional information. On the Galaxy Wearable screen of the phone, tap About ring. To change your Ring’s name, tap Rename.

• Status information: Check out the information, such as Bluetooth address and serial number.

• Legal information: Access legal information related to the Ring. You can also send the Ring’s diagnostic information to Samsung.

• Software information: Access the software version.

• Battery information: Check out battery information, such as the battery capacity.

• Descriptions are based on the device’s default settings.

• Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

• Before using other phones, make sure they are compatible with the device.

• Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

• Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

• Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

• Default apps that come with the device are subject to updates and may no longer be supported without prior notice.

• Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data damage or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

• Some features may not work as described in this guide depending on the maker and model of the phone you connect to your Ring.

• This device is not an accessory for children. Do not allow children or animals to swallow the device.

• Never use an ultrasonic cleaner when cleaning your device. Doing so may result in permanent damage to the sensors.

• Warning: situations that could cause injury to yourself or others

• Caution: situations that could cause damage to your device or other equipment

• Notice: notes, usage tips, or additional information

Refer to the quick start guide for package contents.

• The items supplied with the Ring and any available accessories may vary depending on the region or carrier.

• The supplied items are designed only for this device and may not be compatible with other devices.

• Appearances and specifications are subject to change without prior notice.

• You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the Ring before purchase.

• Except for the Ring, some supplied items and accessories may not have the same water- and dust-resistance certification.

• Use Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

• Availability of all accessories is subject to change depending entirely on manufacturing companies.

Your SAMSUNG SM-Q509 is water and dust resistant. You must follow these guidelines to maintain its water and dust resistance:

• After swimming, and before the pool water or seawater has dried, rinse the device with fresh water and dry it thoroughly with a soft, clean cloth to maintain its water resistance. The water resistance may be affected by the disinfectants in swimming pool water or the salt in seawater.

• If the device gets wet with liquid other than fresh water, such as coffee, drinks, soapy water, oil, perfume, sunscreen, hand sanitiser, or chemical products like cosmetics, rinse the device with fresh water and dry it thoroughly with a soft, clean cloth to maintain its water resistance.

• Do not go freediving, scuba diving, or engage in fast-moving water sports, such as jet skiing, and do not swim in fast-moving water, such as a river, while wearing your device. Also, do not expose it to high-pressure cleaning machines or similar things.

• If the device is hit or damaged, its water and dust resistance may be compromised.

• Do not disassemble your device without proper guidance.

• If you dry your device with a machine that gives off hot air, like a hair dryer, or if you use your device in a hot environment like a sauna, the water resistance could be damaged from a dramatic change in the air or water temperature.

If you feel discomfort because of overheating while using the device, stop using it immediately and remove it from your finger. The device’s recommended operating temperature is between 0 °C to 35 °C. Using the device outside of the recommended temperature range may damage the device or reduce the battery’s lifespan.

Follow these points to ensure your Ring works correctly and maintains its appearance. Failure to do so may damage the Ring and cause the skin irritation.

• Clean your Ring’s sensor at least once a week because foreign material on the sensor may interfere with the Ring detecting biometric signals from your finger. Wipe your Ring with a soft cloth or rinse it with a soap-free detergent and dry it thoroughly.

• Prevent the device from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial spray, hand cleaner, detergent, and insecticides. The Ring’s exterior and interior parts may be damaged or it could result in poor performance. If your Ring is exposed to any of the previously mentioned substances, use a lint-free, soft cloth to clean it.

• Never use the ultrasonic waves, soap, cleaning agents, abrasive materials and compressed air when cleaning your Ring and never clean it with the external heat sources. Doing so may damage the Ring. Skin irritation may be caused by soap, detergents, hand sanitisers, or cleaning agents left on the Ring.

• When you remove sunblock, lotion, or oil, use a soap-free detergent, then rinse and dry your Ring thoroughly.

The SAMSUNG SM-Q509 Ring includes nickel. Take the necessary precautions if your skin is hypersensitive or you have an allergy to any materials found on the Ring.

• Nickel: The Ring contains a small amount of nickel, which is below its reference point limited by the Europe REACH regulation. You will not be exposed to the nickel inside the Ring and the Ring has passed the international certificated test. However, if you are sensitive to nickel, be careful to use the Ring.

Only the materials observed the standards of the U.S Consumer Product Safety Commission (CPSC), the regulations of the European countries, and other international standards are used to make a Ring.

• The battery may be completely discharged. Charge the battery completely before using the Ring.

• If the Ring is too lose, health data may not be measured or the Ring may not work. Wear the Ring on a finger where it can fit firmly. For accurate measurements, wear the Ring so that the orientation indicator on the outside of the Ring is facing towards your palm and the sensor is in good contact with your skin.

• If your Ring is frozen and unresponsive, put the Ring in the charging case and press and hold the charging case’s Multipurpose button for more than 7 seconds to restart it.

• If the methods above do not solve your problem, perform a reset. On the connected phone, open the Galaxy Wearable app and tap Reset. Resetting the Ring may delete your health data that has not synced with the Samsung Health app. Sync data with the Samsung Health app by opening the app on the connected phone before resetting the Ring.

• Take the Ring out of the charging case and then put it back in the case, or press and hold the charging case’s Multipurpose button for more than 3 seconds to enter Bluetooth pairing mode.

• Reset your Ring and try again.

• Ensure that your Ring and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.

If the tips above do not solve the problem, contact a Samsung Service Centre or an authorised service centre.

• Ensure that the Bluetooth feature on the phone and check if the Ring is out of battery.

• Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

• Ensure that the latest version of the Galaxy Wearable app is installed on the phone. If the Galaxy Wearable app is not the latest version, update the Galaxy Wearable app to the latest version.

• Ensure that your Ring and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.

• Restart the phone and reopen the Galaxy Wearable app.

For Samsung-approved chargers:

• Ensure that the charging contacts of the Ring and the charging case are in contact with each other.

• Ensure that the charger is connected properly to the charging case.

• If the charging contacts are dirty, the battery may not charge properly. Wipe the charging contacts with a dry cloth and try charging the battery again.

If the tips above do not solve the problem, contact a Samsung Service Centre or an authorised service centre.

• When you expose the Ring or the battery to very cold or very hot temperatures, the useful charge may be reduced.

• Battery consumption increases when you use some features.

• The battery is consumable and the useful charge will get shorter over time.

• When you are not using the Ring, store it in a charging case that has been charged. If not, the sensor will continue to work, and it will affect the usage time and battery consumption.

When you use features that require more power or use features on your Ring for an extended period of time, your Ring may feel hot to the touch. This is normal and should not affect your Ring’s lifespan or performance.

If the Ring overheats or feels hot for a prolonged period, do not use it for a while. If the Ring continues to overheat, contact a Samsung Service Centre or an authorised service centre.

• This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.

• Over time, friction between parts may cause this gap to expand slightly.

• To remove the battery, contact an authorised service centre.

• For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and result in the device being unsafe.

• Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.

The Ring is classified as class 1 laser product per IEC 60825-1 Ed. 3.0:2014. This device complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3., as described in Laser Notice No. 56, dated May 8, 2019.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. There is no user service possible on the embedded laser module. Contact Samsung for service.