SAMSUNG SM-Q509 (01) PDF Document

The SAMSUNG SM-Q509 Ring and its charging case have the following components:

Ring:

• Optical heart rate sensor

• Temperature sensor

• Orientation indicator

Charging case:

• Indicator light

• Wireless charging coil

• Charger port (USB Type-C)

• Multipurpose button

When using your SAMSUNG SM-Q509, please follow these precautions:

• Use the device in a place without magnetic interference for it to operate normally.

• The supplied item contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. For medical devices, keep the item more than 15 cm apart. Stop using it if you suspect interference and consult your physician.

• If you have a medical implant in your heart, do not place the supplied item in a pocket close to your implanted device.

• Keep a safe distance between objects affected by magnets (like credit cards, passbooks, access cards) and the supplied item, as they may be damaged or disabled.

• If the Ring is broken, do not use it to avoid injury. Use it only after it has been repaired at a Samsung Service Centre.

• The charging case is not water and dust resistant. Be cautious with liquids and foreign materials like dust.

• Clean the sensor before wearing the Ring if any foreign materials are on it, as they may affect measurement accuracy.

• The press marks on the inside of the Ring are from the retainer on the charging case’s holder and do not affect the Ring’s function.

To charge your SAMSUNG SM-Q509 with a wired connection, follow these steps:

1. Connect the USB cable to the charger and then plug the USB cable into the charging case’s charger port.

2. Plug the charger into an electric socket.

3. Open the charging case.

4. Align the orientation indicator of the Ring with the marker on the charging case’s Ring holder and place it in the charging case.

5. Close the charging case. The Ring will be charged first, and then the charging case will be charged.

6. After fully charging, disconnect the charging case from the charger. First, disconnect the USB cable from the charging case and then unplug the charger from the electric socket.

The charging case for the SAMSUNG SM-Q509 has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately) by following these steps:

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Place the centre of the charging case’s bottom on the centre of the wireless charger.

5. After fully charging, disconnect the charging case from the wireless charger.

When wirelessly charging your SAMSUNG SM-Q509, please observe the following precautions:

• Do not place the charging case on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the charging case and the wireless charger. The Ring and the charging case may not charge properly or may overheat, or the charging case may be damaged.

• Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

You can charge your SAMSUNG SM-Q509 with the battery of a device that works as a wireless charger. Depending on the type of accessories or cover being used, it is recommended to remove any cover from the device that works as a wireless charger before using this feature.

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Turn on the Wireless power sharing feature on the device that functions as a wireless charger and place the centre of the charging case’s bottom on that device.

5. After fully charging, disconnect the charging case from the device that functions as a wireless charger.

Note that only mobile devices that support the Wireless power sharing feature can charge the Ring. The location of the coil may vary, so adjust the devices to make a strong connection. Do not move or use either device while charging.

You can check the battery level of your SAMSUNG SM-Q509 in the following ways:

• Via the Ring’s sensor light: Remove the Ring from your finger and check the sensor on the inside. If the battery level is 15% or above, the green light will blink. If it is lower than 15%, the red light will blink.

• Via the charging case: Open the charging case or press the Multipurpose button when the Ring is inside. The indicator light will turn on for 3 seconds to display the Ring’s battery level. If the Ring is not in the case, the indicator light will display the case’s remaining battery level.

• Via the Galaxy Wearable app: You can check the Ring’s remaining battery level in the app when the Ring is connected to your phone.

When you are not using your SAMSUNG SM-Q509, store it in the charging case that has been charged. If not, the sensor will continue to work, which will affect the usage time and battery consumption.

Please follow these tips and precautions when charging your SAMSUNG SM-Q509:

• Use only a Samsung-approved charger and the supplied USB Type-C cable.

• Connecting the charger improperly may cause serious damage to the charging case.

• If you charge the Ring while the charger port is wet, the device may be damaged. Thoroughly dry the charger port before charging.

• Chargers are sold separately.

• To save energy, unplug the charger when not in use.

• It is recommended to use an approved charger that guarantees charging performance.

• Keep the charging case closed while storing or charging the Ring.

• If there is sweat or liquid on the charging contacts, clean them before inserting the Ring in the charging case to prevent corrosion.

• Charging starts automatically when you insert the Ring and stops automatically when fully charged.

The indicator light on the charging case of your SAMSUNG SM-Q509 displays the status of the Ring when it is in the case, and the status of the charging case when the Ring is not in the case. The meanings are as follows:

If the indicator light does not work as described, disconnect the charger from the charging case and reconnect it. If the battery level of the charging case is too low, the indicator light will blink or not turn on, and the Ring will not be charged.

To properly wear your SAMSUNG SM-Q509, wear it so that its orientation indicator is facing towards your palm. It is recommended to wear the Ring on a finger where it is not too tight or loose and can fit comfortably.

Be careful when using the Ring during everyday activities to avoid scratches, which are not covered by the warranty. Also consider the following:

• Wear the Ring on your non-dominant hand.

• Do not wear metal rings next to the Ring.

• Remove the Ring from your finger when lifting or handling heavy or hard things.

• Do not wear the Ring when exercising with equipment, especially free weights like barbells and dumbbells, as it could hurt your hand.

If your SAMSUNG SM-Q509 becomes stuck on your finger, you can try the following methods:

• Wet your finger with cold water and soap, and then remove the Ring by turning it around slowly. After removing it, rinse and dry your hand and the Ring thoroughly.

• Immerse your finger in cold water, wait for some time until the swelling goes down, and then remove the Ring from the finger.

• Hold your hand so it is above your heart or rest for some time. When your finger’s circumference returns to normal, remove the Ring from your finger.

• If these methods do not work, consult a specialist immediately.

In an emergency, if you need to cut the Ring off, cut it along the orientation indicator to avoid damaging its battery.

To connect your SAMSUNG SM-Q509 to a phone, follow these steps:

1. Before connecting, check if the battery level of the Ring is sufficient by placing it in the charging case. If the indicator light does not flash, charge the Ring for more than 10 minutes.

2. Close the charging case and then open it. Alternatively, open the case and press and hold the Multipurpose button for more than 3 seconds. The Ring will enter Bluetooth pairing mode automatically and a pop-up window will appear on your phone.

3. On your phone, tap Connect on the pop-up window and follow the on-screen instructions to complete the connection.

You must register your Samsung account on your connected phone to access the various Ring features.

To connect your SAMSUNG SM-Q509 to a new phone, you need to reset the Ring. Note that resetting may delete health data that has not been synced with the Samsung Health app.

1. On the currently connected phone, open the Galaxy Wearable app and tap Reset → Reset. After the reset, your Ring will enter Bluetooth pairing mode automatically.

2. On your new phone, open the Galaxy Wearable app to connect to your Ring.

The SAMSUNG SM-Q509 supports a variety of health features for measurement and analysis. Some features may not be available depending on the version of the Samsung Health app installed on your phone.

To measure your sleep with the SAMSUNG SM-Q509, follow these steps:

1. Sleep while wearing the Ring. The Ring will automatically start to measure your sleep.

2. After you wake up, open the Galaxy Wearable app on the connected phone.

3. Tap Sleep. The relevant screen of the Samsung Health app will appear, where you can check all information related to your measured sleep.

This feature is for general wellness and fitness purposes only. Before measuring, ensure the Ring’s battery is more than 20%.

To measure your blood oxygen level continuously while sleeping with your SAMSUNG SM-Q509, you first need to enable the feature:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Blood oxygen during sleep switch to turn it on.

Your sleeping blood oxygen level will then be measured along with your other sleep records when you sleep while wearing the Ring. Note that this feature is for general wellness and fitness purposes, and continuous measurement will drain the battery more quickly.

To use the snore detection feature with your SAMSUNG SM-Q509, follow these steps:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap Snore detection.

4. Tap the switch to turn it on.

5. Select Always under Detect snoring. To record your snoring, tap the Record audio switch to turn it on.

6. Connect your phone to the charger and place the phone’s microphone so it faces you before sleeping.

Your snoring will be measured along with your other sleep records when you sleep while wearing the Ring.

To record the change in your skin temperature while you sleep with your SAMSUNG SM-Q509, you need to enable the feature:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Skin temperature during sleep switch to turn it on.

Your skin temperature will then be measured along with your other sleep records when you sleep while wearing the Ring.

You can set an alert to be notified when your heart rate is higher or lower than a value you set for more than 10 minutes. To set up the heart rate alert for your SAMSUNG SM-Q509:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Heart rate alert.

3. Tap the switch of the alert you want to use (High HR or Low HR) to turn it on and set the heart rate range.

• High HR: Set to receive an alert when your heart rate is consistently higher than the value you set.

• Low HR: Set to receive an alert when your heart rate is consistently lower than the value you set.

To measure your stress level using the data collected by your SAMSUNG SM-Q509, follow these steps in the Samsung Health app:

1. On the connected phone, open the Health app.

2. Access the stress card.

3. Tap Measure to begin measuring your stress level. Check the measured stress level on the screen.

4. Tap Save to store the record.

For accurate measurements, wear the Ring on a finger where it can fit firmly. Your stress level may not be measured while sleeping, working out, or moving a lot.

To track your menstrual cycle by measuring your skin temperature with the SAMSUNG SM-Q509, follow these steps:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings.

3. Tap the Predict period with skin temp switch to turn it on.

4. Set your period’s start date and end date, and tap Next.

5. Set your cycle length and tap Done.

This feature is for managing and tracking your menstrual cycle only and is not intended for medical purposes, pregnancy planning, or contraception.

When you continuously exercise for a certain period while wearing your SAMSUNG SM-Q509, it automatically recognizes that you are exercising and records information like exercise type, duration, and calories burned. When you stop exercising for more than one minute, the Ring automatically recognizes that you have stopped, and the recording will end.

• You can check the list of supported exercises in the Galaxy Wearable app by tapping Health settings → Activities to detect.

• The feature uses acceleration and heart rate sensors. Measurements may not be accurate depending on your manner of walking, exercise routines, and lifestyle.

• You can also record where you exercise by turning on the location recording feature, which uses the phone’s GPS information.

The gesture feature on your SAMSUNG SM-Q509 allows you to remotely control the camera or alarm on your connected phone by double pinching with your thumb and the finger you wear the Ring on. To set it up:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Gestures and tap the switch of the action you want to control with the gesture to turn it on.

• Dismiss alarm: When an alarm expires on the phone, dismiss it with the gesture.

• Take picture or video: When using the phone’s camera, take a picture or start and stop recording a video with the gesture.

If you misplace your SAMSUNG SM-Q509, you can use the Samsung Find app on the connected phone to locate it.

1. On the connected phone, open the Galaxy Wearable app and tap Find my ring.

2. The Samsung Find app will open, allowing you to check the location of your misplaced Ring.

3. You can also find it by following the lights emitted from your Ring.

To use this feature, Samsung Find’s features related to finding devices offline must be turned on. It may take 4 minutes or more to search nearby to find the Ring.

You can manage connections for your SAMSUNG SM-Q509 and other devices in the Galaxy Wearable app.

Managing the connected device:

On the Galaxy Wearable screen, tap the menu icon. Currently and previously connected devices will appear. To disconnect, tap the icon next to the device name. To reconnect, select the device from the list.

Adding a new device and removing devices:

1. On the Galaxy Wearable screen, tap the menu icon.

2. Tap ‘+’ and follow the on-screen instructions to connect a new wearable device.

To remove a device, tap the three-dot menu → Remove device, select a device, and then tap Remove.

You can update your SAMSUNG SM-Q509’s software through the firmware over-the-air (FOTA) service via the Galaxy Wearable app.

On the Galaxy Wearable screen of the phone, tap Ring software update.

• Download and install: Check for and install updates manually. Make sure to open the charging case before beginning the manual update.

• Auto update: Set to install updates automatically when the Ring is in the charging case.

Your SAMSUNG SM-Q509 is water and dust resistant (10ATM, IPX8, IP6X), but this resistance is not permanent and may diminish over time. To maintain it, follow these guidelines:

• After swimming in a pool or the sea, rinse the device with fresh water and dry it thoroughly with a soft, clean cloth before the pool or seawater has dried.

• If the device gets wet with liquids other than fresh water (e.g., coffee, soapy water, oil, perfume, sunscreen, cosmetics), rinse it with fresh water and dry it thoroughly with a soft, clean cloth.

• Do not go freediving, scuba diving, or engage in fast-moving water sports like jet skiing.

• Do not expose the device to high-pressure cleaning machines.

• If the device is hit or damaged, its water and dust resistance may be compromised.

• Do not disassemble your device.

• Do not use hot air (like a hairdryer) to dry the device or use it in hot environments like a sauna, as this can damage water resistance.

Follow these points to ensure your SAMSUNG SM-Q509 works correctly and to avoid skin irritation:

• Clean your Ring’s sensor at least once a week. Wipe the Ring with a soft cloth or rinse it with a soap-free detergent and dry it thoroughly.

• Prevent the device from being exposed to dust, sweat, ink, oil, and chemical products like cosmetics, antibacterial spray, and insecticides. If exposed, use a lint-free, soft cloth to clean it.

• Never use ultrasonic waves, soap, cleaning agents, abrasive materials, compressed air, or external heat sources for cleaning, as this may damage the Ring.

• When you remove sunblock, lotion, or oil, use a soap-free detergent, then rinse and dry your Ring thoroughly.

If your SAMSUNG SM-Q509 is not working, try the following solutions:

• The battery may be completely discharged. Charge the battery completely before using the Ring.

• If the Ring is too loose, health data may not be measured correctly. Wear the Ring on a finger where it fits firmly, with the orientation indicator facing your palm and the sensor in good contact with your skin.

• If your Ring is frozen and unresponsive, put it in the charging case and press and hold the charging case’s Multipurpose button for more than 7 seconds to restart it.

• If the above methods do not solve the problem, perform a reset. On the connected phone, open the Galaxy Wearable app and tap Reset. Be aware that resetting may delete unsynced health data.

If another Bluetooth device is unable to find your SAMSUNG SM-Q509, try these steps:

• Take the Ring out of the charging case and then put it back in, or press and hold the charging case’s Multipurpose button for more than 3 seconds to enter Bluetooth pairing mode.

• Reset your Ring and try again.

• Ensure your Ring and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment.

If you’re having Bluetooth connection issues with your SAMSUNG SM-Q509, attempt the following solutions:

• Ensure the Bluetooth feature on the phone is on and check if the Ring is out of battery.

• Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

• Ensure the latest version of the Galaxy Wearable app is installed on the phone. If not, update it.

• Ensure your Ring and the phone are within the Bluetooth connection range (10 m).

• Restart the phone and reopen the Galaxy Wearable app.

If the battery of your SAMSUNG SM-Q509 is not charging correctly with Samsung-approved chargers, check the following:

• Ensure that the charging contacts of the Ring and the charging case are in contact with each other.

• Ensure that the charger is connected properly to the charging case.

• If the charging contacts are dirty, the battery may not charge properly. Wipe the charging contacts with a dry cloth and try charging the battery again.

The battery of your SAMSUNG SM-Q509 may deplete faster for several reasons:

• When you expose the Ring or the battery to very cold or very hot temperatures, the useful charge may be reduced.

• Battery consumption increases when you use some features.

• The battery is a consumable item, and its useful charge will get shorter over time.

• When you are not using the Ring, store it in a charged charging case. Otherwise, the sensor will continue to work, affecting usage time and battery consumption.

When you use features on your SAMSUNG SM-Q509 that require more power for an extended period, it may feel hot to the touch. This is normal and should not affect the Ring’s lifespan or performance. However, if the Ring overheats or feels hot for a prolonged period, do not use it for a while. If the Ring continues to overheat, contact a Samsung Service Centre or an authorised service centre.