SAMSUNG SM-Q501 (01) PDF Document

The SAMSUNG SM-Q501 has several key components for its operation and charging.

Ring Components:

• Optical heart rate sensor

• Temperature sensor

• Orientation indicator

Charging Case Components:

• Indicator light

• Charger port (USB Type-C)

• Wireless charging coil

• Multipurpose button

Please follow these precautions when using your SAMSUNG SM-Q501:

• Use the device in a place without magnetic interference for it to operate normally.

• The supplied item contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. For medical devices, keep the item more than 15 cm apart. Stop using it if you suspect interference with your medical device and consult your physician or medical device manufacturer.

• If you have a medical implant in your heart, do not place the supplied item in a pocket close to your implanted device, such as your chest or inner jacket pocket.

• Keep a safe distance between objects affected by magnets and the supplied item. Objects like credit cards, passbooks, access cards, boarding passes, or parking passes may be damaged or disabled.

• If you use the Ring when it is broken, there may be a risk of injury. Use the Ring only after it has been repaired at a Samsung Service Centre or an authorised service centre.

• The charging case is not water and dust resistant. Liquids or foreign materials like dust can enter the case. Use caution when using the charging case.

• If foreign materials are on the sensor, they may prevent light from reflecting evenly, resulting in inaccurate measurements. Clean the sensor before wearing the Ring.

• The press marks inside the Ring are from the retainer on the charging case’s Ring holder. They do not affect the Ring’s function or performance.

Before using your SAMSUNG SM-Q501 for the first time or after a long period of disuse, charge the battery. The Ring needs at least 10 minutes of charging to start if the battery is completely discharged.

1. Connect the USB cable to the charger and then plug the USB cable into the charger port on the charging case.

2. Plug the charger into an electric socket.

3. Open the charging case.

4. Align the orientation indicator of the Ring with the marker on the charging case’s Ring holder and place it in the charging case.

5. Close the charging case. The Ring will be charged first, followed by the charging case.

6. After fully charging, disconnect the charging case from the charger. First, disconnect the USB cable from the charging case, and then unplug the charger from the electric socket.

You can charge the battery of your SAMSUNG SM-Q501 charging case using a wireless charger (sold separately).

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Place the centre of the charging case’s bottom on the centre of the wireless charger.

5. After fully charging, disconnect the charging case from the wireless charger.

Precautions for wireless charging:

• Do not place the charging case on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the charging case and the wireless charger. The Ring and the charging case may not charge properly or may overheat, or the charging case may be damaged.

• Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

You can charge your SAMSUNG SM-Q501 using the battery of a device that works as a wireless charger. Note that depending on the accessories or cover being used, this feature may not work properly. It is recommended to remove any cover from the charging device before use.

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Turn on the Wireless power sharing feature on the device that functions as a wireless charger and place the centre of the charging case’s bottom on that device.

5. After fully charging, disconnect the charging case from the device.

You can check your SAMSUNG SM-Q501’s remaining battery level in a few ways:

• Via the Ring’s Sensor Light: Remove the Ring from your finger and check the sensor on the inside. If the battery level is 15% or above, the green light will blink. If it is lower than 15%, the red light will blink.

• Via the Charging Case Indicator Light: Open the charging case or press the Multipurpose button when the Ring is in the case. The indicator light will turn on for 3 seconds to display the Ring’s battery level. If the Ring is not in the case, the light will display the case’s battery level.

• Via the Galaxy Wearable App: You can check the Ring’s remaining battery level in the app when the Ring is connected to your phone.

• Use only a Samsung-approved charger and cable designed for your Ring. Incompatible accessories can cause serious injuries or damage.

• Connecting the charger improperly may cause serious damage to the charging case. Misuse is not covered by the warranty.

• Use only the USB Type-C cable supplied with the Ring. Using a Micro USB cable may damage the charging case.

• If the charger port is wet, the device may be damaged. Thoroughly dry the charger port before charging.

• To save energy, unplug the charger when not in use. The charger should remain close to the electric socket and be easily accessible while charging.

• It is recommended to use an approved charger that guarantees charging performance.

• Keep the charging case closed while storing or charging the Ring. Ensure the Ring’s orientation indicator is facing the front before placing it in the case.

• If there is sweat or liquid on the charging contacts, corrosion may occur. Clean them before inserting the Ring in the charging case.

• When you insert the Ring in the charging case, charging starts automatically and stops when fully charged.

The indicator light on the charging case of your SAMSUNG SM-Q501 displays the status of the Ring when it’s in the case, and the status of the case itself when the Ring is not inside.

• If the indicator light does not work as described, disconnect and reconnect the charger.

• If the battery level of the charging case is too low, the indicator light will blink or not turn on. In this case, the Ring will not be charged.

Wear the SAMSUNG SM-Q501 so that its orientation indicator is facing towards your palm. It is recommended to wear the Ring on a finger where it is not too tight or loose and fits comfortably.

To avoid scratches, which are not covered by the warranty, always be careful when using the Ring:

• Wear the Ring on your non-dominant hand.

• Do not wear metal rings next to the Ring.

• Remove the Ring from your finger when lifting or handling heavy or hard things.

• Do not wear the Ring when exercising with equipment, especially free weights like barbells and dumbbells, as it could hurt your hand.

• Be careful not to damage objects like your phone or watch when handling them with the hand wearing the Ring.

• Holding a magnet or an object with magnets may cause features like step counting to not work properly.

• If your finger or the Ring is wet, or if you have prolonged skin contact, skin irritation may occur. Ensure your finger and Ring are clean and dry before wearing.

• If you experience skin irritation, stop wearing the Ring immediately and consult a specialist. Skin irritation may be due to an allergy, environmental factors, or prolonged exposure to soap or sweat.

• Ensure your skin is dry before wearing the Ring. A wet Ring worn for a long time can affect your skin.

• If using the Ring in water, remove foreign materials from your skin and the Ring, and dry them thoroughly to prevent skin irritation.

• Do not look directly at the optical heart rate sensor’s lights, and ensure children do not look at them, as it may impair vision.

• If the Ring becomes hot, remove it until it cools. Prolonged exposure to a hot surface may cause low-temperature burns.

If your SAMSUNG SM-Q501 becomes difficult to remove from your finger due to swelling, try the following methods:

• Wet your finger with cold water and soap, then remove the Ring by turning it around slowly. Rinse and dry your hand and the Ring thoroughly afterward.

• Immerse your finger in cold water, wait for some time until the swelling goes down, and then remove the Ring.

• Hold your hand so it is above your heart or rest for some time. When your finger’s circumference returns to normal, remove the Ring.

• If these methods do not work, consult a specialist immediately.

In an emergency where you need to cut the Ring off, cut it along the orientation indicator to avoid damaging its battery.

First, install the Galaxy Wearable app on your phone. Depending on your phone, you can download it from the Galaxy Store (for Samsung Android phones) or the Play Store (for other Android phones).

1. Before connecting, place the SAMSUNG SM-Q501 in the charging case to check its battery level. If the indicator light does not flash, charge the Ring for more than 10 minutes.

2. Close the charging case and then open it. Alternatively, open the case and press and hold the Multipurpose button for more than 3 seconds. The Ring will enter Bluetooth pairing mode, and a pop-up window will appear on your phone.

3. On your phone, tap Connect on the pop-up window and follow the on-screen instructions to complete the connection. You must register your Samsung account on your phone and add it to your Ring to access all features.

To connect your SAMSUNG SM-Q501 to a new phone, you must first reset the Ring. Note that resetting may delete health data that has not been synced with the Samsung Health app. Sync your data before proceeding.

1. On the currently connected phone, open the Galaxy Wearable app and tap Reset → Reset. After the reset, your Ring will automatically enter Bluetooth pairing mode.

2. On your new phone, open the Galaxy Wearable app to connect to your Ring.

The SAMSUNG SM-Q501 supports a variety of health and fitness tracking features.

Some features may not be available depending on the version of the Samsung Health app installed on your phone.

The SAMSUNG SM-Q501 can analyze and record your sleep by measuring heart rate, blood oxygen, skin temperature, and more. This feature is for general wellness and fitness purposes only. Ensure the Ring’s battery is more than 20% before measuring.

1. Sleep while wearing the Ring. It will automatically start to measure your sleep.

2. After you wake up, open the Galaxy Wearable app on the connected phone.

3. Tap Sleep. The Samsung Health app will open, showing all information related to your measured sleep.

You can set your SAMSUNG SM-Q501 to continuously measure your blood oxygen level while sleeping. This feature is for general wellness and fitness purposes, not for medical use.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Blood oxygen during sleep switch to turn it on.

Your blood oxygen level will be measured along with other sleep data when you sleep wearing the Ring. Note that continuous measurement will drain the battery more quickly.

To use the snore detection feature with your SAMSUNG SM-Q501, follow these steps:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap Snore detection.

4. Tap the switch to turn it on.

5. Select Always under Detect snoring. To record audio, tap the Record audio switch to turn it on.

6. Before sleeping, connect your phone to the charger and place it so the microphone faces you.

Your snoring will be measured along with other sleep data when you sleep wearing the Ring. This feature requires the Samsung Health app (version 6.27 or later).

To record changes in your skin temperature while you sleep with the SAMSUNG SM-Q501, follow these steps:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Skin temperature during sleep switch to turn it on.

Your skin temperature will be measured along with your other sleep records. Note that continuous measurement will drain the battery more quickly.

The heart rate tracker on your SAMSUNG SM-Q501 is for fitness and informational purposes only. For accurate measurements, be aware of the following conditions:

• Rest for 5 minutes before taking measurements.

• If a measurement is very different from what you expect, rest for 30 minutes and measure again.

• Keep yourself warm when measuring your heart rate in cold weather.

• Smoking or consuming alcohol before measurements can increase your heart rate.

• Do not talk, yawn, or breathe deeply while taking measurements to avoid inaccurate recordings.

• If the sensor is not working, check the Ring’s orientation on your finger and ensure nothing is obstructing the sensor.

Checking your heart rate history:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Heart rate. The Samsung Health app will appear. Check your measured heart rate on the screen. To see all records for the day, tap View all.

Measuring your heart rate in the Samsung Health app:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Heart rate to open the Samsung Health app.

3. Tap Measure to begin measuring your heart rate.

4. Tap Save to store the record.

Note: If you wear your Ring and a Galaxy Watch together and the Watch’s heart rate feature is set to automatic measurement, you cannot measure your heart rate manually with the Ring.

You can receive an alert from the Samsung Health app if your heart rate is higher or lower than a set value for more than 10 minutes.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Heart rate alert.

3. Tap the switch for the alert you want to use and set the heart rate range.

• High HR: Receive an alert when your heart rate is consistently higher than the value you set.

• Low HR: Receive an alert when your heart rate is consistently lower than the value you set.

You can check your stress level using the bio data collected by your SAMSUNG SM-Q501. For accurate measurements, wear the Ring on a finger where it fits firmly.

1. On the connected phone, open the Health app.

2. Access the stress card.

3. Tap Measure to begin measuring your stress level. Check the result on the screen.

4. Tap Save to store the record.

You can track your menstrual cycle and predict your next period by measuring your skin temperature while you sleep with your SAMSUNG SM-Q501. This feature is for managing and tracking your menstrual cycle only, not for medical, pregnancy planning, or contraception purposes.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings.

3. Tap the Predict period with skin temp switch to turn it on.

4. Set your period’s start and end date, and tap Next.

5. Set your cycle length and tap Done.

You can then check information related to your cycle tracking on the Samsung Health app.

When you continuously exercise for a certain period while wearing the SAMSUNG SM-Q501, it automatically recognizes the activity and records information like exercise type, duration, and calories burned. When you stop for more than one minute, the recording automatically ends.

• You can check the list of supported exercises by opening the Galaxy Wearable app and tapping Health settings → Activities to detect.

• If exercises are not recognized automatically, turn on the auto detect workouts feature and select the specific exercise type under Activities to detect.

• The feature uses acceleration and heart rate sensors. Measurements may not be accurate depending on your walking manner, exercise routines, and lifestyle.

The Energy Score provides a comprehensive analysis of your daily measured sleep, activities, and heart rate during sleep to give you guidance for healthy living.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Energy score. The Samsung Health app will open.

You can then check your energy score for the day, relevant guidance, and additional information related to the score.

You can remotely control your phone’s camera or alarm by double pinching with your thumb and the finger wearing the SAMSUNG SM-Q501.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Gestures and tap the switch of the action you want to control to turn it on.

• Dismiss alarm: When an alarm expires on the phone, dismiss it with the gesture.

• Take picture or video: When using the phone’s camera, use the gesture to take a picture or to start and stop recording a video.

If you misplace your SAMSUNG SM-Q501, you can use the Samsung Find app on your connected phone to locate it.

On the connected phone, open the Galaxy Wearable app and tap Find my ring.

The Samsung Find app will open, allowing you to check the location of your Ring. You can also find it by following the lights emitted from the Ring.

• To use this feature, Samsung Find’s features for finding devices offline must be turned on.

• It may take 4 minutes or more to search for the Ring nearby.

Managing the connected device:

On the Galaxy Wearable screen, tap the devices icon (three horizontal lines with circles). The list of currently and previously connected devices will appear.

• To disconnect the current device, tap the disconnect icon next to it.

• To reconnect a previous device, select it from the list.

Adding a new device and removing devices:

1. On the Galaxy Wearable screen, tap the devices icon.

2. Tap + and follow the on-screen instructions to connect a new wearable device.

To remove a device from the list, tap the three vertical dots, then Remove device, select a device, and tap Remove.

You can update your SAMSUNG SM-Q501’s software through the firmware over-the-air (FOTA) service via the Galaxy Wearable app.

On the Galaxy Wearable screen of the phone, tap Ring software update.

• Download and install: Check for and install updates manually. Make sure to open the charging case before beginning the manual update.

• Auto update: Set to install updates automatically when the Ring is in the charging case.

You can access additional information for your SAMSUNG SM-Q501 in the Galaxy Wearable app.

On the Galaxy Wearable screen, tap About ring.

• To change your Ring’s name, tap Rename.

• Status information: Check information such as Bluetooth address and serial number.

• Legal information: Access legal information related to the Ring.

• Software information: Access the software version.

• Battery information: Check battery information, such as the battery capacity.

Follow these points to ensure your SAMSUNG SM-Q501 works correctly and maintains its appearance:

• Clean your Ring’s sensor at least once a week, as foreign material can interfere with biometric signal detection. Wipe the Ring with a soft cloth or rinse it with a soap-free detergent and dry it thoroughly.

• Prevent the device from being exposed to dust, sweat, ink, oil, and chemical products like cosmetics, antibacterial spray, and insecticides. If exposed, use a lint-free, soft cloth to clean it.

• Never use ultrasonic waves, soap, cleaning agents, abrasive materials, compressed air, or external heat sources to clean your Ring, as this may cause damage.

• When you remove sunblock, lotion, or oil, use a soap-free detergent, then rinse and dry your Ring thoroughly.

If your SAMSUNG SM-Q501 is not working, try the following solutions:

• The battery may be completely discharged. Charge the battery completely before use.

• If the Ring is too loose, health data may not be measured correctly. Wear it on a finger where it fits firmly, with the orientation indicator facing your palm and the sensor in good contact with your skin.

• If your Ring is frozen and unresponsive, place it in the charging case and press and hold the Multipurpose button for more than 7 seconds to restart it.

• If the above methods do not work, perform a reset. On the connected phone, open the Galaxy Wearable app and tap Reset. Remember to sync your health data with the Samsung Health app before resetting, as unsynced data may be deleted.

If another device cannot find your SAMSUNG SM-Q501, try these steps:

• Take the Ring out of the charging case and then put it back in. Alternatively, press and hold the charging case’s Multipurpose button for more than 3 seconds to enter Bluetooth pairing mode.

• Reset your Ring and try again.

• Ensure your Ring and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance can vary depending on the environment.

If you are having Bluetooth connection issues with your SAMSUNG SM-Q501, check the following:

• Ensure the Bluetooth feature on the phone is on and check if the Ring’s battery is charged.

• Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

• Make sure the latest version of the Galaxy Wearable app is installed on your phone. If not, update it.

• Ensure your Ring and the phone are within the Bluetooth connection range of 10 meters.

• Restart the phone and reopen the Galaxy Wearable app.

If your SAMSUNG SM-Q501 is not charging correctly with a Samsung-approved charger, try these steps:

• Ensure that the charging contacts of the Ring and the charging case are in contact with each other.

• Ensure that the charger is connected properly to the charging case.

• If the charging contacts are dirty, the battery may not charge properly. Wipe the charging contacts with a dry cloth and try charging again.

There are several reasons why the battery of your SAMSUNG SM-Q501 may seem to deplete faster over time:

• Exposing the Ring or its battery to very cold or very hot temperatures can reduce the useful charge.

• Battery consumption increases when you use certain features.

• The battery is a consumable part, and its useful charge will naturally shorten over time.

• When you are not using the Ring, store it in a charged charging case. If not, the sensor will continue to work, which affects usage time and battery consumption.

When you use features that require more power on your SAMSUNG SM-Q501 for an extended period, the Ring may feel hot. This is normal and should not affect its lifespan or performance.

If the Ring overheats or feels hot for a prolonged period, do not use it for a while. If it continues to overheat, contact a Samsung Service Centre or an authorised service centre.