NEST HELLO (01) PDF MANUAL

NEST HELLO (01) PDF SUMMARY:

How do I install Nest Hello with the Indoor Power Adapter?

Nest Hello is designed to replace a wired doorbell and use your current doorbell chime. However, the Indoor Power Adapter can be used to install Hello if you do not have a doorbell, have a wireless battery-powered doorbell, or your current doorbell system won’t work with Hello for other reasons. The steps are different for installing with the Indoor Power Adapter, so you need to follow the specific guide. You’ll need to skip some steps in the app and follow the instructions provided in this guide instead.

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What do I need to purchase before installing the Nest Hello with the Indoor Power Adapter?

You will need to purchase Nest Hello and the Indoor Power Adapter from the Google Store. If you would like a separate doorbell chime in addition to using the Nest app on your phone, you can purchase a Google Home Hub or other Google Assistant-enabled device.

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What tools and materials are needed for installation?

You will need the following tools for installation:

• Phillips screwdriver
• Power drill
• Phillips bit
• 11/32 in (9 mm) drill bit that’s long enough to go completely through your home’s exterior wall
• Hammer
• Pencil
• Bubble level (to check doorbell alignment)
• A Google Home or other Google Assistant-enabled device, such as the Google Home Hub, if you would like a separate doorbell chime in addition to using the Nest app on your phone.

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What are the Nest app and internet requirements for the installation?

You will need the following:

• A compatible phone or tablet
• Your Wi-Fi network password
• A broadband internet connection, with a minimum of 2 Mbps upload speed for each camera in your home
• If you’re using a Google Home or other Assistant enabled device as a doorbell chime, check their requirements.

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What is the first step before starting the installation?

You need to go to your home’s breaker or fuse box and turn off the power to anything near the door where you’re installing Hello, such as existing doorbells, porch lights, or power outlets. This is to protect you while you drill through the wall. You should try turning the porch lights on to confirm the power is off. You may need to turn off the main power switch at the breaker box.

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What should I be aware of before drilling?

Keep in mind that you’ll need to know where any in-wall plumbing and electric wiring are. Also, check the building codes where you live to make sure your installation is safe.

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What should I do if I’m new to Nest?

If you’re new to Nest, you should go to the Google Play or Apple App Store to download the Nest app and create a free account.

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What should I do if I already own a Nest product?

If you already own a Nest product, sign in to your account on the app. If you have more than one home in your account, make sure that you’ve first selected the Nest home where you want to install your camera by tapping Menu in the top left of the home screen.

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How do I add the Nest Hello to the Nest app?

If you’re new to Nest, tap Add New on the app home screen. If you already own a Nest product, tap Settings in the top right corner of the app home screen, then select Add product. Then scan the QR code on the back of Hello, or on the brown envelope that came in the box. If you’re having trouble scanning the code, make sure you have good lighting and that you’re not casting a shadow on the code. You can also tap Continue Without Scanning and type in the characters at the top of the QR code.

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What do I do when the app begins the installation steps?

When you get to the step where the app starts its installation process, tap Skip. You will need to follow the instructions in the PDF instead. You will return to the app instructions later.

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When should I use the wedge?

You can use the included wedge if you’re installing Hello in a corner or if you want to change the viewing angle. Stick the wedge onto the wall plate with the adhesive strips. You can flip the wedge to angle the camera in the opposite direction. The horizontal screw hole on the wall plate should be on the bottom.

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What is the purpose of the chime connector?

The chime connector allows your Nest Hello to draw power from your doorbell’s existing wiring. Your doorbell won’t work correctly without it.

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How do I drill and install the wall plate if I have an existing doorbell?

If you are replacing your current doorbell, you may be able to mount Hello over the old doorbell button’s location. However, you might need to drill a new hole or remove the current doorbell wires and drill out the existing hole so the power adapter’s cable can pass through the wall.

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How do I drill and install the wall plate if I don’t have a doorbell?

If you don’t have a doorbell, install Hello about 4 feet, or 1.2 meters high, which is where most doorbells are located. Use the wall plate to mark holes to drill for the cable and the screws and use a bubble level to check that the wall plate is straight. The doorbell wires must come through the bottom of Hello’s wall plate hole. If they don’t, they can prevent Hello from locking onto the wall plate.

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What size drill bit should I use to drill the hole for the power cable?

Drill a hole for the power cable all the way through the wall using an 11/32 inch (9 mm) drill bit that’s long enough to go completely through the wall. Remember that you’ll need to know where any in-wall plumbing and electric wiring are before drilling.

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What size drill bit should I use to drill the pilot holes for the screws?

Drill pilot holes for the screws with a 3/32 inch (2 mm) drill bit. Use the included masonry bit and wall anchors if you’re drilling into stone, stucco, or other hard materials.

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How do I mount the wall plate?

Mount the wall plate with the screws. Make sure the wall plate is right side up; the horizontal screw hole should be at the bottom.

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How do I run the power cable through the wall?

Go inside your home and slip the wall grommet over the adapter cable. Then run the cable through the hole to the outside. Do not plug in the adapter yet because you might damage it if the wire ends touch each other. Keep it unplugged until you finish installation.

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How do I connect the adapter wires to Hello?

It doesn’t matter which terminal you connect a wire to. Make sure the screws are snug and that the wires point down as shown. This allows excess wire to be tucked back into the wall, letting Hello properly connect to the wall plate.

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How do I mount Hello?

Slide the top of Hello into the wall plate. Then press until the doorbell clicks into place. If it doesn’t seat properly or you don’t hear a click, re-check that you’ve fully tucked any excess wire back into the hole. If you ever need to remove Nest Hello, push the included release tool (or a thumbtack) into the hole on the bottom to release it.

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When should I switch the power on and plug in the adapter?

Skip ahead in the app until it asks you to switch the power back on. Then turn the power on at your breaker or fuse box and plug the power adapter into the indoor wall outlet. You can use an extension cord if needed. If you have excess cable, you can either tuck it back into the hole in the wall or use a cable tie to wrap it up.

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How do I check if Hello is powered on?

Once plugged in, Nest Hello will turn on, and its light ring will turn blue. If the light ring doesn’t turn on, double-check that the adapter is plugged into a live power outlet. Then unplug the adapter and plug it back in. Also make sure the wires are properly connected to the back of Hello and that the screws are snug.

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How do I connect Hello to Wi-Fi?

First, you’ll tell the app where you installed Nest Hello, then select your Wi-Fi network and enter the password. Hello will then connect to Wi-Fi. If Hello can’t connect to your Wi-Fi network, try moving your router a bit closer or adding a Wi-Fi extender. If you already have a Nest product installed in your home, Hello will try to get your Wi-Fi info from it. Try moving it closer to Hello if possible or temporarily uninstall Hello and plug it in closer to the assisting product while you try connecting to Wi-Fi again.

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How do I test the video stream?

Once Hello is connected to Wi-Fi and the app, the app will test the video.

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How do I test the doorbell after it has been installed?

Before testing Hello, turn off the chime option in the app, even if you don’t have a wired doorbell chime installed. Then exit Hello setup by tapping Done. Tap your Hello on the Nest app home screen, then tap Settings. Set the Indoor chime On/Off option to off. Now press Hello’s button to check that it’s working. You should also get a notification from the app that someone’s at your door.

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How do I connect Hello to Google Assistant?

You can have a Google Home, Google Home Hub, or other device with Google Assistant built-in, sound a chime, and announce visitors when they ring the doorbell. To do this, first, tap your Hello on the Nest app home screen, then tap Settings. Make sure that the Indoor chime On/Off option is set to off. Set Visitor announcements to on. If you haven’t already, use the Google Home app to set up your Google Home Hub or other device with Google Assistant built-in by plugging it in, opening the Google Home app, and following the app’s instructions.

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How do I connect Hello to the Google Home app?

Open the Google Home app and tap Add, then Set up device. Select Have something already set up? and choose Nest from the list. Follow the app’s instructions.

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How do I test that the Google Assistant connection is working?

Press the doorbell and you should hear the bell sound and a spoken alert that someone’s at the door. If you have a Google Home Hub, you’ll also see Hello’s live video stream on the Hub’s screen.