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What are the important safety instructions for the EUFY ROBOVAC 11 T2102?

To reduce the risk of injury or damage, keep these safety instructions in mind when setting up, using, and maintaining your EUFY ROBOVAC 11 T2102.

• This device is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the device by a person responsible for their safety.

• This device can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the device in a safe way and understand the hazards involved.

• Children should be supervised to ensure they do not play with the device.

• Cleaning and maintenance shall not be performed by children without supervision.

• The device is only to be used with the power supply unit provided.

• For the purposes of recharging the battery, only use the detachable power supply unit provided with this device.

• The battery must be removed from the device before the device is disposed of. To remove the battery from the device, unscrew the battery cover using a screwdriver. Remove the battery by disconnecting the quick connector.

• The used battery should be placed in a sealed plastic bag and disposed of safely according to local environmental regulations.

• The external flexible cable or cord of the power supply unit cannot be replaced; if the cord is damaged, the power supply unit shall be disposed of.

• This device is for indoor use only.

• This device is not a toy. Do not sit or stand on this device. Small children and pets should be supervised when this device is operating.

• Store and operate this device in room temperature environments only.

• Clean with a cloth dampened with water only.

• Do not use this device to pick up anything that is burning or smoking.

• Do not use this device to pick up spills of bleach, paint, or other chemicals, or anything wet.

• Before using this device, pick up objects like clothing and loose paper, lift up cords for blinds or curtains, and move power cords and fragile objects out of the way. If the device passes over a power cord and drags it, an object could be pulled off a table or shelf.

• If the room to be cleaned has a balcony, a physical barrier should be used to prevent access to the balcony and ensure safe operation.

• Do not place anything on top of this device.

• Be aware that the device moves around on its own. Take care when walking in the area that the device is operating in to avoid stepping on it.

• Do not operate the device in areas with exposed electrical outlets on the floor.

• Do not expose the electronics of this device, its battery, or the integrated Charging Base. There are no user-serviceable parts inside.

• Do not use this device on an unfinished, unsealed, waxed or rough floor. It may result in damage to the floor and the device. Use only on hard floor surfaces or low-pile carpet.


What are some important tips before using the EUFY ROBOVAC 11 T2102?

Check the following items before use:

• Remove rugs that are thicker than 15mm as they may cause RoboVac to malfunction.

• This device has been designed to be used on floors without scratching them. We still recommend that you test the device on a small area to ensure no scratches are left before cleaning the whole room.

• Drop sensors are used to prevent the device from tumbling down stairs and steep drops. They may work less effectively when they are dirty, or on reflective or dark colored floors. Use physical barriers to block off problem areas where the device may fall.


What is included in the box with the EUFY ROBOVAC 11 T2102?

The following items are included in the box:

• RoboVac 11

• Charging Base

• Remote Control

• Power Adapter

• Cleaning Tool

• Side Brush (x4)

• Spare HEPA-style Filter

• Spare Foam Filter

• Owner’s Manual


What are the main parts of the EUFY ROBOVAC 11 T2102 and its accessories?

Top & Side:

• AUTO button

• Bumper

• Power switch (On / Off)

• Charging socket

• Dust collector

• Dust collector release button

Bottom:

• Charging contact pins

• Drop sensors

• Swivel wheel

• Side brushes

• Wheels

• Brush guard

• Rolling brush

• Battery cover

Dust Collector:

• Filter door

• Filter door release button

• Filter cover

• Foam filter

• HEPA-style filter

Charging Base:

• Charging contact pins

• Status light

• Power socket

Remote Control Buttons:

1. Return RoboVac to the Charging Base

2. Start Auto cleaning

3. Start/Stop cleaning

4. Adjust direction manually

5. Schedule cleaning start time

6. Set the current time

7. Start Spot cleaning

8. Start Edge cleaning

9. Start Max cleaning

10. Start Single Room cleaning


How do I set up the EUFY ROBOVAC 11 T2102 for first-time use?

1. Take the RoboVac and the Charging Base out of the box and remove the protective film.

2. Flip the RoboVac over and snap on the side brushes.

Before using your remote for the first time, install 2 AAA batteries.


How do I correctly install the charging base for the EUFY ROBOVAC 11 T2102?

1. Place the Charging Base against a wall on a hard, level surface.

2. Remove objects within 1 meter of the left and right side and within 2 meters of the front of the charging base.

3. Connect the round connector of the adapter into the power socket on the Charging Base and the other end into a wall outlet.

Note: Install the Charging Base in a location that can be easily accessed by your RoboVac. Always keep the Charging Base plugged in, otherwise RoboVac will not automatically return to charge.


How do I charge my EUFY ROBOVAC 11 T2102?

The EUFY ROBOVAC 11 T2102 has a pre-installed rechargeable battery that must be fully charged before use. It will return to the Charging Base at the end of a cleaning cycle or when its battery is running low. You can also manually charge it using one of the following methods:

Method 1: Attach RoboVac to the Charging Base by aligning its charging pins with the charging pins on the base.

Method 2: Press the home button on the remote control to command the RoboVac to return to the Charging Base.

Method 3: Charge RoboVac directly by plugging the round connector of the adapter into the charging socket on the RoboVac and the other end into a wall outlet.

Note: To preserve the battery lifespan, recharge the RoboVac at least once every 3 months if it will not be used for a long period of time.


What do the status indicator lights on the EUFY ROBOVAC 11 T2102 mean?

Indicator on RoboVac Status
Flashing red Low power
Flashing blue Charging
Steady blue Fully charged / Cleaning / Returning to the Charging Base
Flashing / Steady red RoboVac has an error

How do I start and stop a cleaning cycle with the EUFY ROBOVAC 11 T2102?

1. Turn the main power supply on: Press the power switch on the side of the RoboVac to turn on the main power supply.

2. Start cleaning: Press the AUTO button on the RoboVac or the Play/Pause button on the remote control to start cleaning in Auto mode.

3. Stop cleaning: Press the AUTO button on the RoboVac or the Play/Pause button on the remote control to stop cleaning.


What are the different cleaning modes available on the EUFY ROBOVAC 11 T2102?

1. Auto cleaning: RoboVac calculates the room size and optimizes its path by selecting different cleaning modes automatically until cleaning is complete. Press the AUTO button on RoboVac or AUTO on the remote control to start cleaning in Auto Mode. RoboVac will return to the Charging Base automatically when the power level becomes low. Whenever you turn RoboVac on, it will start Auto cleaning.

2. Spot cleaning: RoboVac intensively cleans a specific area in a spiral pattern, which is useful for concentrated areas of dust or debris. Press the Spot cleaning button on the remote control to start.

3. Edge cleaning: RoboVac reduces its speed when it detects a wall and then follows the wall to ensure the edge is cleaned thoroughly. Press the Edge cleaning button on the remote control to start.

4. Max cleaning: RoboVac starts Auto cleaning with the maximum suction power. This is especially useful when cleaning carpet. Press the MAX button on the remote control to start.

5. Single Room cleaning: RoboVac intensively cleans one single room and stops when cleaning is complete. Select this mode when only one specific room needs to be cleaned. Make sure to confine RoboVac to the room by closing the door. Press the Single Room button on the remote control to start.

6. Manual cleaning: You can direct RoboVac to clean a particular area by using the directional buttons (Forward, Backward, Left, Right) on the remote control.


How do I set the current time on the EUFY ROBOVAC 11 T2102 remote control?

1. Press the clock button on the remote control; the time display will flash on the screen.

2. Press the directional arrow buttons (up/down) to set the “hour” and “minute”.

3. Press the clock button or the play/pause button to save the setting. RoboVac will beep once to indicate the time has been set.


How do I schedule a cleaning for my EUFY ROBOVAC 11 T2102?

You can schedule your EUFY ROBOVAC 11 T2102 to start cleaning at a particular time. Make sure you point the remote control directly at RoboVac and that the RoboVac is on. You must set the current time before setting a scheduled cleaning.

1. Press the schedule button on the remote control; the schedule icon and flashing time will display on the screen.

2. Press the directional arrow buttons (up/down) to set the desired “hour” and “minute” for the scheduled cleaning.

3. Press the schedule button or the play/pause button to save the setting. RoboVac will beep once to indicate the schedule has been set.

To cancel a scheduled cleaning, long press the schedule button for 3 seconds until RoboVac beeps twice and the schedule icon disappears from the remote’s screen.


How do I clean the dust collector and filter on my EUFY ROBOVAC 11 T2102?

Always turn off the main power switch on the side of the RoboVac before performing maintenance.

1. Press the dust collector release button to pull the dust collector out.

2. Open and empty the dust collector.

3. Separate the filter cover by pulling the hooks as shown.

4. Press the filter door release button to open the filter door and take out the filters.

5. Clean the dust collector and filter with a vacuum cleaner or a cleaning brush.

6. Put the filters and filter cover back together in the dust collector and close it.

7. Push the dust collector back into the main unit.

Important Tips:

• Empty the dust collector and clean the filter after every use.

• You can wash the dust collector, filter cover, and foam filter with water. Be sure to air-dry them thoroughly before reassembling.

• Do not wash the HEPA-style filter with water, as it may damage the filter and reduce the suction power.


How do I clean the rolling brush on the EUFY ROBOVAC 11 T2102?

1. Lift the brush guard up by pushing the fixing hooks.

2. Take the rolling brush out.

3. Clean the brush with the provided cleaning tool or a vacuum cleaner.

4. Reinstall the brush by inserting the fixed protruding end first, then clicking into place.

5. Close the brush guard and press down until it snaps into place.


How do I clean and maintain the other parts of my EUFY ROBOVAC 11 T2102?

Clean the Side Brushes:

Foreign substances like hair can get tangled in the side brushes. Clean them regularly.

1. Carefully unwind and pull off any hair or string that is wrapped between the main unit and the side brushes.

2. Use a cloth dampened with warm water to remove dust from the brushes or to gently reshape them.

Use the side brushes only when they are completely dry.

Clean the Sensors and Charging Pins:

To maintain the best performance, clean the drop sensors and charging pins regularly.

1. Dust off the drop sensors and charging contact pins using a cloth or cleaning brush.

Replace the Side Brushes:

The side brush may become bent or damaged after a period of use. Follow the steps below to replace it.

1. Pull off the old side brushes and snap the new ones into place.


How can I troubleshoot common problems with my EUFY ROBOVAC 11 T2102?

Problem Solutions
RoboVac cannot be activated • Check whether the power switch is in the ON position.
• Ensure the battery is charged.
• Replace the batteries in the remote control (2 AAA batteries).
• Make sure the remote control is within range (less than 3m from RoboVac).
RoboVac stops working suddenly • Check whether RoboVac is trapped or stuck on an obstacle.
• Check whether the power level is too low.
RoboVac does not start scheduled cleaning • Check whether the schedule has been set successfully.
• Check whether RoboVac’s power is too low to start cleaning.
Suction becomes weak • Check whether any obstructions are blocking the suction inlet.
• Empty the dust collector.
• Clean the filter.
RoboVac cannot be charged • Check whether the Charging Base is plugged into the outlet.
• Remove objects within 1m to the right and left side and within 2m of the front.
• Dust off the charging contact pins with a dry cloth.
The rolling brush does not rotate • Clean the rolling brush.
• Check whether the rolling brush has been installed properly.
RoboVac’s movements or travel path are abnormal • Clean the sensors carefully with a dry cloth.
• Restart RoboVac by turning the power switch off and on.

What do the error tones and flashing red indicator on my EUFY ROBOVAC 11 T2102 mean?

If the red indicator is flashing, the EUFY ROBOVAC 11 T2102 will emit a series of beeps to indicate the problem.

Error Tone Cause Solution
One beep RoboVac is hanging over a drop or gets trapped while cleaning. Turn off RoboVac and restart in a new location.
Two beeps RoboVac’s bumper is stuck. Tap RoboVac’s bumper several times to dislodge any debris that may be trapped underneath.
Three beeps RoboVac’s drop sensors are dirty. Clean the drop sensors gently with a dry cloth.
Four beeps RoboVac’s power level is too low. Manually charge RoboVac for at least 5 hours.

What do the error tones and steady red indicator on my EUFY ROBOVAC 11 T2102 mean?

If the red indicator is steady on, the EUFY ROBOVAC 11 T2102 will emit a series of beeps to indicate the problem.

Error Tone Cause Solution
One beep RoboVac’s wheel is stuck. Turn off RoboVac and remove any hair or debris from the wheel.
Two beeps RoboVac’s side brush is stuck. Turn off RoboVac and remove any hair or debris from the side brush.
Three beeps RoboVac’s suction fan is stuck. Turn off RoboVac and remove any hair or debris from the suction fan.
Four beeps RoboVac’s rolling brush is stuck. Turn off RoboVac and remove any hair or debris from the rolling brush.

What are the specifications for the EUFY ROBOVAC 11 T2102?

Product Model T2102
Input 19 V ⎓ 0.6 A
Voltage DC 14.8 V
Power Consumption 25 W
Battery Type DC 14.8 V Li-ion 2600 mAh
Dust collector capacity 0.6 L
Cleaning Time Max 100 mins
Charging Time 300 – 360 mins
Power Adapter Input 19 V ⎓ 0.6 A
Power Adapter Output 19 V ⎓ 0.6 A

How should I properly dispose of the EUFY ROBOVAC 11 T2102?

The symbol on the product or its packaging indicates that you should not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obliged to take back your old appliance for disposal at least free of charge.

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This Post Has 4 Comments

  1. Anonymous

    Why would you password lock something that you don’t own

    1. Manual-Hub Staff

      Hi. The PDF on this page is not password locked.

  2. james leigh

    I have an 11S robovac. How do you cancel automatic cleaning?

    1. Anonymous

      On page 15 it says “To cancel scheduled cleaning, long press [bell icon] for 3 seconds until RoboVac beeps twice and [bell icon] disappears.”

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