NESPRESSO PROFESSIONAL MOMENTO 120 (02) PDF Document

Please read all instructions in this user manual before operating the machine.

General safety notes

• In the event of an emergency, switch off the machine using the main switch located under the water tank, behind the drip tray. Unplug the machine. If your machine is connected to a direct water connection, turn off the main water supply to the machine.
• This appliance can be used by children age 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge provided that they have been given supervision or instruction concerning the use of the appliance in a safe way and they understand the hazards involved. Children must not play with the appliance.
• Ensure that all accessories (such as the water tank, pipes, etc.) are not showing any damage (such as a tear or crack, etc.) that could affect machine functionality or performance.
• Only store milk in the machine’s fridge using the milk tank provided with the machine.
• At least one copy of this user manual should be kept in a location available at all times to maintenance and management staff. Safety instructions must be available for all users.
• This machine contains magnets.

WARNING: Risk of fire

• Do not store explosive or flammable substances such as spray cans containing flammable propellants inside the fridge.
• Keep all ventilation openings clear of any obstructions. This includes any structure where the appliance forms part of the installation.
• Do not use mechanical devices or other means to accelerate the defrosting process.
• Do not damage the refrigeration circuit.
• Do not use electrical appliances inside the milk storage compartment unless they are of the type recommended by the manufacturer.

Risk of electric shock

Note: This appliance contains a Class 1 laser product.

Contact with electrical components during operation of the machine could result in death or serious injury.

• The machine should only be installed, relocated, removed, serviced, and/or repaired by trained personnel who are trained in the correct use of the machine in line with standards and who have specific knowledge of the machine regarding all electrical safety and health regulations.
• Ensure that your machine voltage is the same as your wall power voltage.
• Extension cables can be used if needed during the installation. Note: the extension cable(s) must be grounded and rated for the machine.
• Do not open the casing under any circumstances.
• Keep the machine away from moisture.
• Never immerse the machine, cable or plug in water or any other liquid.
• Do not pull the cord over sharp edges, clamp it or allow it to hang down.
• Machine cables must be positioned out of the reach of children.
• Immediately stop using the machine if the cable or plug is damaged.
• Changes to the electrical plug are prohibited because they could lead to serious danger from electrical shock or fire.
• Do not position the cable near or on hot parts of the machine. Using the machine near an open flame is strictly prohibited.

Food safety risks

Ingestion of contaminated food could result in death or serious injury.

• Clean the machine periodically and in accordance with this user manual.
• During the cleaning or descaling process, please ensure that it is clear that the machine cannot be used so as to avoid the ingestion of cleaning or descaling agents by consumers. Never leave the machine unattended during operation, including the processes of cleaning, descaling and emptying of the machine.
• Fill the water tank with fresh drinking water daily.
• Only use UHT or pasteurized cows’ milk.
• Only pour milk that has been stored according to pack instructions into the milk tank.
• Use the milk within 24 hours once it has been filled into the milk tank.
• To avoid the risk of milk freezing, do not leave the milk tank in the fridge with a small quantity of milk overnight.
• If the temperature in the fridge, with the door securely closed, is above 8°C / 46.40°F for more than 4 hours, remove the milk and contact the service provider.
• Never use any other container than the milk tank supplied to store milk in the machine fridge.
• Only use milk that is within its expiration date.

CAUTION: Risk of scalding

Contact with hot fluids could result in minor or moderate injury.

• Do not perform work underneath the product outlets.
• Avoid direct contact with hot fluids.
• Do not touch any part of the outlets before or after a beverage has been dispensed.
• Empty the drip tray with caution when cleaning the machine.
• Never clean the drip tray steam outlet without heat-resistant gloves.
• Wait for the instruction on the screen before opening the fridge door.

Risk of injury

Handling the inside of the machine could result in minor or moderate injury.

• Do not put fingers into the capsule insertion slot.
• If a capsule is stuck in the capsule insertion slot, switch off and unplug the machine before performing any operation.

Intended use

The machine must be installed in indoor buildings, on a stable support and a flat horizontal surface able to withstand the weight of the machine (see “Appendix” for additional information).

For installation in any other environments, applicable regulations must be identified and fulfilled in advance by the installation company.

This machine is meant to be used in a professional environment by the personnel listed below:

• Self-serve users: self-serve users are guided by the screen instructions to operate the machine safely. Self-serve users must not conduct any maintenance operations.
• Trained operator staff: Trained operator staff are staff able to operate the machine and execute the cleaning and maintenance activities described in this manual.

Operation

This machine is only suitable for brewing coffee and milk-based coffee recipes and for dispensing hot water. Take note of the following instructions:

• This machine is designed for Nespresso Professional capsules, available exclusively from Nespresso and its authorized distributors.
• Ensure all necessary maintenance work is done in accordance with the instructions and intervals recommended in this user manual.
• Ensure you clean, empty and unplug the machine if you do not plan to use it for a long period of time (weeks). Perform the automated cleaning process first. Disconnect the machine from the wall power. Remove, empty, clean and store the milk tank separately with the lid open. Leave the fridge door open. Refer to the chapter “Machine menu” and section “Maintenance menu” for more information.
• The milk tank must only be used to store cold milk. Do not fill the tank with other substances, such as sugar solutions, alcohol, etc.
• When pouring the milk into the milk tank, it must have a temperature between 3°C and 5°C / 37.40°F and 41°F as the machine fridge has been designed to keep the milk cool but not to lower its temperature.
• This is to obtain optimal milk foam quality, which can vary depending on the type of milk used.
• Always ensure the machine is in a vertical and upright position. Do not transport the machine on its side or upside down.
• All operations other than those mentioned in this user manual must only be performed by authorized and trained service providers from Nespresso after-sales centres.

Cleaning the machine

• The machine has to be cleaned at the end of each day to ensure hygiene and food safety, preserve your machine’s life and contribute to an excellent Nespresso experience.
• Machine cleaning and maintenance must not be undertaken by children without supervision.
• This machine needs to be descaled and cleaned. Always read the safety precautions on the descaling package and/or the cleaning process before proceeding. Avoid contact with eyes, skin and surfaces.
• Use only the appropriate milk cleaning tablets as indicated by Nespresso. Do not use any other cleaning detergent or disinfection agent. Using other cleaning detergents or tablets might lead to chemical residue buildup and/or poor cleaning efficiency.
• Never use any other container than the cleaning tank provided to perform the automated cleaning process.
• Always perform cleaning according to the machine prompt or before switching off the machine (as milk must not remain in a switched-off machine).
• Always perform descaling according to the machine prompt.
• Only use dedicated, single-use and non-abrasive paper towels or tissues to clean the milk tank, the fridge, the milk aspiration pipe and all the outlets (coffee, milk, water) to prevent microbiological contamination. When using dedicated or single-use paper towels or tissues, you must ensure they are moist but not wet to avoid increasing the risk of electrical shock.
• If cleaning is performed before switching off the machine for a long period of time (as milk must not remain in a switched-off machine), disconnect the machine from the wall power after cleaning is complete. Remove, empty, clean and store the milk tank separately with lid open. Leave fridge door open.
• If milk has been left in the milk tank in the fridge while the fridge is not working or the machine is switched off, then machine cleaning is required.
• Dedicated or single-use paper towels or tissues can be used to clean external parts of the machine. Please use appropriate cleaning products (such as odorless chemicals and mild detergents that are food safe and non-abrasive).
• Refer to the chapter “Daily cleaning and maintenance” for a complete guide to successfully cleaning your machine.

Disclaimer: Please do not remove the plastic part around the new water tank floater when placing it in the dishwasher. If you remove the plastic part, do not put in the dishwasher.

Avoid contamination during machine handling

• Microbiological contamination: clean and sanitize your hands and all tools or materials used when conducting machine maintenance. Clean the milk tank, fridge and milk aspiration pipe with dedicated, single-use and non-abrasive paper towels.
• Chemical contamination: use appropriate cleaning products for the sanitation (e.g. odorless chemicals, mild detergents, food safe and non-abrasive).
• Physical contamination: do not introduce foreign materials that could fall into the consumer’s cup.
• Allergen contamination: only use either a non-abrasive, damp single use cloth or a paper towel for cleaning (refer to “Daily cleaning and maintenance”).
• Never use tools that have been in contact with other food products.
• Observe hygiene standards while pouring milk into the milk tank.
• Do not put plastic parts or any components of the machine into a microwave.
• Do not clean machine components in the dishwasher, unless stated otherwise in this manual.
• Do not clean plastic parts with alcohol, ethanol, methanol, methylated spirits or disinfectants. Detergents with strong acid agents such as acetic acid must not be used either.
• Do not clean the machine with high pressure such as water jets.
• Clean the coffee and milk outlets with dedicated, single-use and non-abrasive paper towels.

Machine hygiene

• For optimal machine hygiene, frequent automated rinsing takes place automatically to maintain hygiene standards throughout the life of the machine.

Maintenance work

• The machine must be serviced by authorized and trained service providers at least once every year or at least every 9,000 beverages. Note: A maintenance plan should be in place for your machine.
• A notification will appear on the coffee machine display if the machine needs to be serviced.

Risk of material damage

• This equipment is to be installed in compliance with the applicable federal, state or local plumbing codes.
• Incorrect handling of the machine may result in damage to property.
• This machine is designed for indoor use. Keep it in an appropriately controlled environment (protected from dust, vibrations, water splashes, direct sunlight, pests, etc.).
• Please make sure that a Pest Control and Monitoring system is in place, and that the machine is located in an area with Pest Control Monitoring.
• Position the machine on a flat, horizontal, stable, heat-resistant and fluid-resistant surface.
• Do not position the machine where a water jet might be used for cleaning.
• Only fill the tanks with the dedicated liquids (i.e. water or milk). Never fill the water tank with milk.
• Store the machine in a dust-free and dry environment, always at a temperature above 0°C / 32°F.
• As an option, machine and base cabinets are available in a configuration in compliance with accessibility regulations for people with a disability. Please check your local regulations for further information.
• Never use the machine without the drip grid.
• The machine is class 4 and, in accordance with its design, must be operated between 5°C / 41°F and 32°C/89.6°F.

• Visually check that the main cable is not wet (especially at the main plug). Do not touch the main cable if it is wet. If wet, wait until it is dry before proceeding. If/once the main cable is dry, unplug the machine. Note: the machine must be unplugged, not simply turned off.
• Dry the machine with a clean, soft dry cloth. Check for water under the machine and dry off if needed.
• Wait one hour, then plug in the machine for use.

We recommend that you contact Nespresso to dispose of the machine, components and packaging; follow all local regulations.

Modify the language settings in your machine’s setup menu. If the problem persists, contact your machine operator.

Modify the Energy saving settings in your machine’s setup menu. If the problem persists, contact your machine operator.

Modify the temperature settings in your machine’s setup menu. If the problem persists, contact your machine operator.

Modify the recipe length settings in your machine’s setup menu. If the problem persists, contact your machine operator.

Ensure there is water in the machine’s water tank(s). Ensure there is no air stuck in the water filter. To do that, fill a receptacle with fresh drinking water. Immerse the water filter completely and squeeze it several times until all air bubbles have been removed. Place your filter on the water tank and try the machine again.

If the proximity sensor function has been disabled (or is not available in your country), the machine might be in deep sleep mode. Touch the screen to wake up the machine. If this is not the case, check if the machine is switched on and if the power plug is connected to the wall power socket.

Refer to the section “Automatic machine rinsing”.

Milk recipes become available once the temperature in the fridge is below 10°C / 50°F. Refer to the section “Interaction with the machine” to check the temperature in the fridge. Always use pre-cooled milk (i.e. 5°C / 41°F) when refilling the milk tank. Make sure the milk tank is correctly inserted in the fridge.

Depending on the milk type you use, the setting must be adjusted. This might happen as well if you use the same milk type and brand but in a different period of the year. Refer to the section “Milk foam quality adjustment” to set the desired milk foam density. Make sure the milk aspiration pipe is correctly inserted in the milk tank and not pinched by the milk tank lid.

Rinsing the machine is not only important for hygienic reasons but also to maintain optimal machine performance. There are 3 different automatic rinsing cycles:

Daily rinsing on start-up

Once per day, at machine start up, the machine automatically performs a rinsing cycle (200 mL / 6.76 fl fl oz) through the coffee and hot water outlets.

Rinsing after exiting a power-saving mode

Every time the machine exits a power saving mode, a rinsing cycle (40 mL / 1.3 fl oz) is automatically performed to clean the coffee and hot water fluid lines and reach the optimal temperature for the next beverage preparation.

Periodic rinsing

If the machine does not enter a power-saving mode after 130 minutes (i.e. the machine is kept in ready mode by people passing by), a rinsing cycle (70 mL/ 2.4 fl oz) is automatically performed to keep the coffee fluid line at the optimal temperature. This rinsing cycle can be deactivated (setup menu > periodic rinsing).

Milk system automatic rinsing

To maintain hygiene and performance of the milk system throughout the day, the machine automatically performs a short rinsing cycle at the beginning and end of milk recipe preparations:

• Prior to the milk recipe preparation, the machine performs a short rinsing cycle (15 mL / 0.5 fl oz). The rinsing water is directly flushed into the drip tray.
• Just before the milk recipe preparation finishes, the milk in the milk line is flushed out with water to rinse the line. This process generates a very small amount of rinsing water (5 mL / 0.17 fl oz) that runs through the milk outlet.

Note about milk system rinsing:

• If the user manually stops a milk recipe preparation by pressing (X) on the touch control panel, the machine will automatically perform a rinsing cycle prior to stopping.
• For short milk recipes such as cortado or espresso macchiato, there is no rinsing cycle at the end of the preparation. In this case, if no other milk recipes are requested within 10 minutes, a short rinsing cycle is automatically performed through the milk outlet.

Interaction with the Momento machine starts even before you touch the touch control panel, thus offering an intuitive new way to welcome you to the world of Nespresso Momento.

The machine is equipped with a proximity sensor that perceives movement in front of the machine. The proximity sensor can differentiate two interacting zones: the first zone (“far field”) can recognise movement at a distance of approximately 4 meters / 13 feet, and the other zone (“near field”) at a distance of approximately 1 meter / 3.3 feet from the machine. The proximity sensor function can be deactivated (technician menu) when the machine placement requires it, without compromising the intuitive machine interaction.

The machine is equipped with 2 power-saving modes that can be customized to save energy (setup menu > set energy-saving modes).

Standby mode

The machine enters Standby mode if unused or if its sensors do not detect any movement over 120 min (Factory settings). The time delay for Standby mode can be set between 10 and 480 minutes of inactivity.

Deep sleep mode

The machine enters Deep sleep mode after having been in standby over 120 min (Factory settings). The time delay for Deep sleep mode can be set between 10 and 480 minutes. The machine always enters Standby mode before switching to Deep sleep mode.

Components that switch off

Recommended setup

Please ensure the coffee machine is placed in a location with sufficient ventilation (at least 5 cm / 2 inches space at the back, sides and top of the machine).

Insert the cup support by tilting it into position.

Insert the capsule container.

Connect the power plug to the wall power socket. Be sure to use the correct wall power voltage as specified in the “Appendix”. Switch on the machine. Insert the drip tray with the drip grid.

Select desired language and tap on the confirm symbol. The languages are grouped by similar languages, so that it is easier to find the correct one.

Use left or right arrows to set time zone and tap on the confirm symbol to proceed.

Use up or down arrows to set time and tap on the confirm symbol to proceed.

Use up or down arrows to set date and tap on the confirm symbol to proceed.

Standby time:

The machine enters Standby mode if unused or if its sensors do not detect any movement over 120 min. The time delay for Standby mode can be set between 10 and 480 minutes of inactivity (as of software update 6.24).

Deep sleep:

Select the time after which the machine enters sleep mode. In this mode, a control panel has to be touched to turn on the machine again.

Set coffee temperature with + / -. Temperature threshold is valid for all the coffee recipes.

Set milk temperature with + / -. Temperature threshold is valid for all the milk recipes.

To set the recipes for your machine, first decide how many recipes you wish to offer. If you wish to offer up to 6 recipes, they will be shown on a single recommendations screen. For 7 to 10 recipes, your recipe selection will be shown on two recommendation screens.

Number of recipes to offer vs How many recipes will fit on each page:

Setting 3 to 6 recipes: You must set a minimum of 3 recipes. One of the recipes must be a “pure coffee” recipe. “Pure coffee” is either ristretto, espresso or lungo.

Setting 7 to 10 recipes: 5 recipes must be set on the first recommendations screen. One of the recipes must be a “pure coffee” recipe. Up to 5 more recipes of your choice can be set on the second recommendation screen.

To choose your recipes, simply touch the recipe to select / deselect them. Recipes selected are highlighted (golden ring) for easy identification. Use the right / left arrow to scroll through the menu list. Use the “i” to get help. The confirmation symbol will appear when the necessary criteria are met. Confirm your selection by tapping on the confirm symbol.

To scroll through the recipe list, use the right and left arrow. To set your recipe cup length of preference, use the + / – button.

To choose the non-coffee recipe that will be available in the home screen, simply touch the recipe to select / deselect it. Recipes selected are highlighted (golden ring) for easy identification.

Use the + / – button to set your preferred cup length. Refer to the cup size information indicated in the recipes list. The recommended cup length is indicated with the Nespresso logo.

After finishing the recipe, it can be topped up with the latest ingredient (see “Recipe list”). If you do not want to offer the topping-up function, select “no”.

Setup menu > set access code

1. The default access code for the maintenance and setup menu is 8888. Enter the new access code and tap on the confirm symbol.

2. Confirm the new access code and tap on the confirm symbol.

1. Prepare items as instructed. Follow the instructions on the screen.

2. Place the test strip in water for one second then remove it. After one minute the test strip changes color.

3. Tap on “A”, “B” or “C” symbol to match the color of your test strip. Tap on the confirm symbol to proceed.

Momento machines can be installed either as a standalone machine or connected to the direct water connection. When machine is set as standalone, the water management is done manually using the machine water tank. When selecting direct water connection, you are directed to the technician menu. Thus, only the Nespresso service partner is allowed to install this option, which requires the installation of the direct water connection kit.

Select the appropriate option and tap on the confirm symbol to proceed.

Momento machines are designed to work in optimal conditions with a water filtration cartridge. Either with:

• “internal” water tank filter: Brita (Vivreau for America zones) in a standalone configuration.
• or “external” filtration system installed with a direct water connection (requires Nespresso service partner)

If the filter option is chosen, you are guided through the various steps. Follow the instructions on the screen.

1. Fill a receptacle with fresh drinking water. Immerse the new water filter completely and squeeze it several times until all air bubbles have been removed.

2. Insert the new water filter. Fill the water tank with fresh drinking water and attach the lid again. Insert the water tank back into the machine.

To complete the new water filter installation, the machine will automatically perform a rinsing cycle of approximately 0.5 L / 16.9 fl oz through the outlets, to ensure optimal performance. Therefore, place a container with enough capacity under the outlets.

Once the rinsing is completed, the first installation is completed. The machine heats up.

The machine is designed to be used with the milk tank supplied, which guarantees proper working conditions by means of the sensors embedded in the fridge housing (temperature control, milk tank presence and milk level). The machine is not intended for use with a milk pack.

1. Once the setup is complete, the machine starts heating up and the fridge inside the machine starts to cool down. Remove the milk tank from the machine and close the fridge door.

2. Remove the milk tank, the lid and the drip tray and clean them with odorless detergent. Rinse with warm / hot water and dry all parts with a fresh and clean towel, cloth or paper towels before reassembling all parts.

3. Wipe the milk aspiration pipe with a single-use, non-abrasive paper towel or tissue, then insert it in the milk tank (filled with pre-cooled milk), prior to placing the milk tank back into the machine’s fridge. Make sure the milk aspiration pipe is not pinched. Close the fridge door to ensure that the fridge temperature is maintained.

To program the function cup length, go to the setup menu > set function cup length. Consult the “Recipe list” to see the minimum and maximum volumes per recipe.

You can customize the milk foam density by adjusting the air valve opening in the maintenance menu > set milk foam quality.

This parameter allows you to adjust the amount of air injected into the milk to get the desired milk foam density. Less air will generate a more liquid foam, whereas more air will increase the milk foam volume. Depending on the milk type used, there will be a limit at which too much air will generate inconsistent results (unstable foam, rapid drainage, coarse appearance with big bubbles, etc.). Once you have adjusted the air valve opening, repeat 3 to 4 test preparations to allow the system to stabilize with the new settings.

1. Select the right cup (size) for your recipe (refer to “Recipe list”). Use the cup support for small and medium cups. Move the cup support to the side if a large cup is used. Place the cup under the outlets. Insert the capsule into the capsule slot.

2. Recommended recipes for the inserted capsule are highlighted. Make your choice. Recommended recipes for the inserted capsule are highlighted by a golden ring. Two rings indicate the “best enjoyed as” (best recommendation).

During the preparation, the coffee varieties, aromatic profiles and intensity are displayed on the screen.

For non-coffee preparation press one of the symbols (“hot foam”, “hot water”, “hot milk”) to fill the cup.

Once the beverage is completed, users can add more of the last ingredient: tap the icon once to add more, and tap again to stop.

If you do not want to offer the topping-up function, go to the setup menu > “set top up” and deselect the option.

After finishing the recipe, it can be topped up with the latest ingredient (see “Recipe list”).

Recipes are prepared with different ingredients according to the table below. After finishing the preparation, the recipe can be topped up with the last ingredient. If you do not want to offer the top-up function, go to setup menu > “Set top-up” and deselect the option.

Cup sizes in the table are based on the Nespresso standard recipe sizes. The final cup volume can vary depending on the milk type used. The recipe names displayed on the machine’s screen might be slightly different from the ones in this table.

To select the recipes you wish to offer on the recipe screen, see “Set recipes (recommendation screens)”.

To set the cup volume of a recipe, see “Set recipe cup length”.

To set the cup volume of a non-coffee recipe, see “Set function cup length”.

Ristretto base, Espresso base, Lungo base, and Cold recipes:

Other recipes:

The alert follows the rule of one clean every 24 hours. The countdown starts only after the first milk recipe has been prepared after the previous clean. The status of the countdown (when the next clean is due) is shown when you touch the setup symbol. In case the “clean” and “descale” symbols appear in red at the same time, proceed first to the cleaning procedure and then to the descaling procedure. Please remember to use mild odorless detergents and non-abrasive tools.

Standard process: to get used to each cleaning preparation step in a detailed way, simply start the cleaning procedure.

Fast process: prepare the cleaning tank and the cleaning tablet (as shown in step 7) and insert this into the machine fridge (as shown in step 8). Only then start the cleaning procedure. Follow the instruction on screen. You will be asked to confirm that the water tank is full and that the drip tray has been emptied prior to launching the automatic cleaning process. If the machine is connected to the direct water connection, and depending of the type of installation, you might need to monitor the automatic water tank refill before starting the cleaning process.

There are two ways to start the cleaning procedure:

Option 1: Tap on the red “clean” symbol and follow the instructions on the screen.

Option 2: Enter the maintenance menu, select “clean the milk machine” and follow the instructions on the screen.

Material needed:

• cleaning tank
• waste water container
• 1 cleaning tablet – only use original Thermoplan cleaning tablets (see “contact Nespresso” in appendix)
• duration: ~20 minutes

The milk system clean alert follows the rule of one clean every 24 hours. The countdown starts only after the first milk recipe has been prepared after the previous clean. The status of the countdown (when the next clean is due) is shown when you touch the setup symbol.

In the event that the cleaning procedure is not performed within 48 hours after notification on machine screen, two consecutive cleaning cycles will be required. Follow the on-screen instructions.

In case the “clean” and “descale” symbols appear in red at the same time, proceed first to the cleaning procedure and then to the descaling procedure.

Please remember to use mild odorless detergents and non-abrasive tools.

1. When the “clean” symbol appears in red, the machine must be cleaned. All milk recipes become unavailable.

2. Swing the cup support to the side and remove, empty and clean the milk tank. Clean the milk tank and the lid with odorless detergent, rinse with warm water and dry with a fresh and clean towel, cloth or paper towel.

3. Clean the milk aspiration pipe and the milk tank bay with a fresh and clean wet towel.

4. Remove the water tank from the machine. Fill the water tank completely with fresh drinking water.

5. Insert the water tank back into the machine.

6. Remove the drip tray with the drip grid from the machine. Empty the drip tray. Insert the drip tray with the drip grid back into the machine.

7. Place the cleaning tablet in the dedicated slot in the cleaning tank and press gently until it’s well secured. If a cleaning tablet is not present or inserted correctly, the cleaning procedure cannot be started.

8. Insert the cleaning tank. The indentation on the cleaning tank lid must be on the front left side for correct insertion. Make sure the milk aspiration pipe is properly placed into the cleaning tank.

9. Place the waste water container below the outlets. Leave the fridge door open (to avoid condensation in the milk tank bay during the cleaning process). Select the confirm symbol to launch the cleaning procedure and follow the instructions on the screen.

10. After the cleaning process has finished, remove the drip tray with the drip grid from the machine. Empty the drip tray. Wash with soapy water, rinse and dry both elements. Insert the drip tray with the drip grid back into the machine.

11. Remove, empty and clean the waste water container. Remove the cleaning tank, remove the lid, empty the tank and clean both the lid and cleaning tank. Handle the cleaning tank with care as the cleaning solution is warm and composed of cleaning agent.

12. Clean and thoroughly dry the milk aspiration pipe and the milk tank bay with a single-use paper towel or tissue. Check visually that the filter on the milk aspiration pipe is not clogged. If it is, remove the pipe and clean it with fresh drinking water.

13. Once the cleaning procedure has been completed, exit the menu. The touch control panel will show the home screen and the milk fridge will start to cool down. Close the fridge door to ensure a proper cooling process. If you want milk recipes to be available right after the cleaning process, refill the milk tank with pre-cooled milk (5°C / 41°F) and insert it back into the machine’s fridge. It will take approximately 15 minutes to be ready to dispense milk recipes.

14. Refill the milk tank with refrigerated milk. Insert the milk tank back into the machine fridge. If you want milk recipes to be available right after the cleaning process, refill the milk tank with pre-cooled milk (5°C / 41°F) and insert it back into the machine’s fridge. It will take approximately 15 minutes to be ready to dispense milk recipes.

15. Remove the water tank from the machine.

16. Remove the water tank lid. Empty it, clean with a single-use paper towel or tissue and rinse with fresh drinking water. Fill the water tank with fresh drinking water and attach the lid again.

17. Insert the water tank back into the machine.

18. Clean the top of the machine with a disposable tissue or paper towel. Be careful, it might be warm.

19. Swing the cup support to the side and remove the capsule container.

20. Empty the capsule container, wash it with soapy water and dry it.

21. Insert the capsule container back into the machine.

22. Remove the outlet cover. Be careful, hot water might drip.

23. Rinse the outlet cover with fresh drinking water and dry it.

24. Clean the coffee and the milk outlets with a disposable tissue or a paper towel.

25. Insert the outlet cover back into the machine.

1. Push the two pins on the bottom of the water tank valve assembly and remove it.

2. Clean the valve assembly under fresh potable water and dry it.

3. Rinse and clean the water trank with fresh potable water and dry it. For ease of cleaning, use the dedicated brush.

If the clean symbol appears on the display (approximately 30 days), the water tank requires thorough cleaning.

1. Remove the water tank from the machine.

2. Remove the water tank lid. Empty, clean with a cloth and rinse with drinking water. Fill the water tank with drinking water.

3. Attach the lid and insert the water tank back to the machine.

The machine can be installed without water filtration. Refer to the descaling table for frequency. Follow the instructions on the screen to set the water filter.

If the machine is already installed, you can go to the setup menu > “set water filter installation” to change the setting.

Alternatively, an external filtration system can be installed by a Nespresso service partner if the machine is installed with a direct water connection.

The water tank should be cleaned every time the filter is changed (or at least weekly in the direct water connection mode).

There are 3 possible options to set the water hardness: A, B, C. Refer to “Descaling intervals (with/without water filter) and water filter exchange”.

To complete the new water filter installation, the machine will automatically perform a rinsing cycle of approximately 0.5 L / 16.9 fl oz through the outlets, to ensure optimal performance. Therefore, place a container with enough capacity under the outlets.

If the machine is installed with an external water filtration system, a descaling alarm will be triggered after 1000 L / 264 gallons.

1. When the “filter” symbol appears in red, the internal filter should be changed. Tap on the red filter symbol and follow the instructions.

Alternatively, when the “filter” symbol appears in red, you can start the water filter change procedure by entering the maintenance menu. Select “change the internal filter” and follow the instructions.

2. Follow the instructions on the screen to set the water hardness on both the machine and the new water filter.

3. Once the water hardness is set, remove the water tank and its lid. Rinse with fresh drinking water. Remove the old water filter.

4. Fill a receptacle with fresh drinking water. Immerse the new water filter completely and squeeze it several times until all air bubbles have been removed.

5. Insert the new water filter. Fill the water tank with fresh drinking water and attach the lid again. Insert the water tank back into the machine.

In case the “clean” and “descale” symbols appear in red at the same time, proceed first to the cleaning procedure and then to the descaling procedure.

The water tank shows different descaling marks. Refer to bottom marking when descaling the coffee system. Refer to the higher marking when descaling the milk system.

If the machine is equipped with a water filter, always remove it before descaling.

Coffee and milk modules are descaled using two separated processes. When one of the descaling processes is required, the screen will inform you of the expected delay until the other descaling process is required.

To secure machine lifetime and consistent coffee quality day after day, the use of the machine will be blocked after 30 days of the descaling alerts.

Material needed:

• cleaning tank
• waste water container
• 2 bags of Nespresso liquid descaler
• 1 L / 33.81 fl oz of water

The procedure will last about 15 minutes. For descaling, use Nespresso liquid descaler. Never use vinegar.

1. When the “descale” symbol appears in red, the machine should be descaled. Tap on the red descaling symbol. The machine will indicate that it is requesting a milk module descaling. Follow the instructions on the screen.

Alternatively, the maintenance menu can be entered to start the descaling procedure.

To secure machine lifetime and consistent coffee quality day after day, the use of the machine will be blocked after 30 days of the descaling alerts.

Material needed:

• cleaning tank
• waste water container
• 4 bags of Nespresso liquid descaler
• 2 L / 67.62 fl oz of water

The procedure will last about 60 minutes. For descaling, use Nespresso liquid descaler. Never use vinegar.

1. When the “descale” symbol appears in red, the machine should be descaled. Tap on the red descaling symbol. The machine will indicate that it is requesting a coffee module descaling. Follow the instructions on the screen.

Alternatively, the maintenance menu can be entered to start the descaling procedure.

To secure in-cup quality day after day, machine performance and longevity, the machine descaling concept includes two stages:

Recommended stage (abort possible)

Mandatory stage (abort not possible)

Once the descaling threshold is reached, the descaling symbol is displayed on the machine screen and indicates that the machine has entered the recommended descaling stage. The machine is not blocked. This stage lasts 15 days. If descaling is not performed during the recommended period, the machine enters the mandatory stage and becomes blocked. The only way to unblock it is to perform a descaling.

Note: 7 days before the recommended stage starts, the descaling symbol starts blinking. The same principle applies for both coffee module and milk module descaling.

Water tank filter vs Coffee system descaling interval after [# mL]:

25 recipes/day

50 recipes/day

80 recipes/day

Based on i) coffee recipes averaging 100 mL / 3.38 fl oz, ii) for milk-based cappuccino recipes, iii) with usage ~20 days / month

Coffee modules descaling interval [in mL] considering water hardness and with/without filter: A: 840/300; B: 560/150; C: 420/50

Every time the water tank is removed and reinserted again, air bubbles can be pushed in the fluid line, thus potentially impacting the performance of the pump and consequently impacting the overall machine performance or the in-cup volume stability. To correct it, an automatic process is implemented once the water tank is reinserted in the machine.

The milk system requires a mandatory yearly maintenance (please refer to the service package associated with the machines). Similarly to the descaling concept, the yearly maintenance threshold follows both recommended and mandatory stages:

• The recommended stage last 60 days (the maintenance required symbol is indicated on the machine screen)
• After the 60 days, if the yearly maintenance is not performed, the machine enters the mandatory stage.

10 days before the mandatory stage starts, the maintenance required symbol blinks.

When the mandatory phase is reached, the machine does not block. Beverages are always possible, but the warranty is void.

Recommended (abort possible)

milk module preventive maintenance required

milk module maintenance required before: [date]

Please contact your Nespresso representative

Mandatory (abort not possible)

milk module preventive maintenance required

Please contact your Nespresso representative

Thanks to the Remote Software Update capability (RSU), customers keep up with the latest machine functionalities and improvements. In case of machine malfunction, the technical team can troubleshoot the machine from a distance. Machine settings can be changed remotely.

RSU preferentially occurs when the machine goes in deep sleep mode (i.e. overnight). The process can take up to 1 h 30 min, depending on the machine model, and therefore, in this mode, it’s unlikely that we impact our customers’ daily operation. Customers can set their preferred time period for any software update to happen.

There is only one golden rule: The machine always has to be ON. If our customers switch off their machine at night, the machine cannot be updated. Our logic is not to “force” the RSU when the machine is in daily mode operation, which would require much more attention to avoid our customers’ dissatisfaction.

Please note that the machine doesn’t have WiFi.

The default value is defined schedule: 23 h – 5 h and can be changed.

Note: Minimum of 2 h between starting and ending time. The scheduled range indicates when the remote software update starts. It doesn’t consider the software upgrading process itself.

When any time is selected, the RSU starts automatically the next time the machine checks for an update. In case you want to force the remote software to start, make sure the any time option is selected, then power the machine off and on again. The remote software update will start within approximately 10 minutes.

If your machine is eligible to be connected (telemetry available in your country and modem correctly connected and under valid contract), we provide remote software updates (preferred update method). You do not have to do anything except to keep the machine switched on. The software update will happen as soon as Schedule start time is reached (refer to set schedule menu option described above). The process can take up to 1 h 30 min, depending on the machine model, and therefore in this mode, it’s unlikely that we impact your daily operation.

A software update via SD card is possible too, but this requires the intervention of a Nespresso trained technician representative.

1. Tap on “settings” symbol to access settings menu.

2. Select “maintenance menu”. Enter your access code: if you haven’t changed it during the initial machine setup, the access code is 8888. Navigate the menu options until you reach “display the S/N and software”.

Specifications

Telemetry*

The machine can be connected to Nespresso via the Internet. To get the following benefits, the machine must remain switched ON:

• Viewing machine data and diagnostics
• Updating of configuration settings and software with the latest functionalities**
• Receiving additional Nespresso services
• Receiving scheduled remote software updates (between 11 pm and 5 am)*.

Telemetry Specifications

PLS62T-W – Nespresso Momento 120

M4GM-EU-01

M4GM-NA-01

M4GM-GL-01

M4GM-CN-01

* Function not available in all countries. Please contact your Nespresso representative for more details.

** Images and texts presented in this user manual might not exactly reflect the ones displayed on your machine touch control panel.

Proximity Sensor Specifications*

* Function not available in all countries. Please contact your Nespresso representative for more details.

Steam boiler pressure system

Type plate