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How do I correctly lift and move the LG 65UN8500AUJ?

When moving or lifting the LG 65UN8500AUJ, read the following to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size.

It is recommended to move the TV in the box or packing material that the TV originally came in.

Before moving or lifting the TV, disconnect the power cord and all cables.

When holding the TV, the screen should face away from you to avoid damage.

Hold the top and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grille area.

Use at least two people to move a large TV.

When transporting the TV by hand, hold the TV upright.

When transporting the TV, do not expose the TV to jolts or excessive vibration.

When transporting the TV, keep the TV upright; never turn the TV on its side or tilt towards the left or right.

When handling the TV, be careful not to damage the protruding buttons.

Avoid touching the screen at all times, as this may result in damage to the screen.

Do not place the product on the floor with its front facing down without padding. Failure to do so may result in damage to the screen.

When attaching the stand to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.


How do I mount the LG 65UN8500AUJ on a table?

1. Lift and tilt the LG 65UN8500AUJ into its upright position on a table.

2. Leave a minimum of 10 cm (4 inches) space from the wall for proper ventilation.

3. Connect the power cord to a wall outlet.

Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. Doing so may damage the product.

If you install the TV on a stand, you need to take actions to prevent the product from overturning. Otherwise, the product may fall over, which may cause injury.

Do not use any unapproved items to ensure the safety and product life span. Any damage or injuries caused by using unapproved items are not covered by the warranty.

Make sure that the screws are fastened tightly. If they are not fastened securely enough, the TV may tilt forward after being installed. Do not fasten the screws with excessive force otherwise they may strip and become loose.


What are the wall mounting specifications for the LG 65UN8500AUJ?

Make sure to use screws and wall mount bracket that meet the VESA standard. Standard dimensions for the wall mount kits for the LG 65UN8500AUJ are described in the following table.

Model LG 65UN8500AUJ (65UN85*)
VESA (A x B) (mm) 300 x 300
Standard screw M6
Number of screws 4
Wall mount bracket (optional) OLW480B

How do I secure the LG 65UN8500AUJ to a wall to prevent it from falling?

1. Insert and tighten the eye-bolts, or TV brackets and bolts on the back of the TV. If there are bolts inserted at the eye-bolts position, remove the bolts first.

2. Mount the wall brackets with the bolts to the wall. Match the location of the wall bracket and the eye-bolts on the rear of the TV.

3. Connect the eye-bolts and wall brackets tightly with a sturdy rope. Make sure to keep the rope horizontal with the flat surface.

Use a platform or cabinet that is strong and large enough to support the TV securely.

Brackets, bolts and ropes are not provided. You can obtain additional accessories from your local dealer.


How do I connect an antenna or cable to the LG 65UN8500AUJ?

Connect an antenna, cable, or cable box to the TV while referring to the illustrations provided in the manual. The RF cable is optional.

Make sure not to bend the copper wire of the RF cable.

Complete all connections between devices, and then connect the power cord to the power outlet to prevent damage to your TV.

Use a signal splitter to use 2 TVs or more.

DTV Audio Supported Codec: MPEG, Dolby Digital.


How do I make HDMI connections on the LG 65UN8500AUJ?

When connecting the HDMI cable, the product and external devices should be turned off and unplugged.

HDMI Audio Supported Format: True HD (48 kHz), Dolby Digital / Dolby Digital Plus (32 kHz / 44.1 kHz / 48 kHz), PCM (32 kHz / 44.1 kHz / 48 kHz / 96 kHz / 192 kHz).

For the LG 65UN8500AUJ (UN85 series), access [Picture] -> [Additional Settings] -> [HDMI Ultra HD Deep Color].

On: Support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0), <3,4 port Only> 4K @ 100/120 Hz (4:4:4, 4:2:2, 4:2:0).

Off: Support 4K @ 50/60 Hz (4:2:0).

If the device connected to Input Port also supports Ultra HD Deep Color, your picture may be clearer. However, if the device doesn’t support it, it may not work properly. In that case, change the TV’s [HDMI Ultra HD Deep Color] setting to off.

Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.

Recommended HDMI cable types: Ultra High Speed HDMI cable (3 m or less).


How do I use the basic button functions on the LG 65UN8500AUJ?

You can operate the TV functions using the button located on the TV.

Power On: Press the button.

Power Off: Press and Hold the button. (All running apps will close).

Menu Control: Press the button while the TV is on.

Menu Selection: Press and Hold the button. (You can use the function when you access menu control).

When the TV is turned on, press the button one time. You can adjust the Menu items using the button:

Power Icon: Turns the power off.

Input Icon: Changes the input source.

Plus/Minus Icons: Adjusts the volume level.

Up/Down Icons: Scrolls through the saved channels.


How do I register the Magic Remote Control to the LG 65UN8500AUJ?

To use the Magic Remote, first pair it with your LG 65UN8500AUJ.

1. Put batteries into the Magic Remote and turn the TV on.

2. Point the Magic Remote at your TV and press the Wheel (OK) on the remote control.

If the TV fails to register the Magic Remote, try again after turning the TV off and back on.


How do I deregister the Magic Remote Control from the LG 65UN8500AUJ?

Press the BACK and HOME buttons at the same time, for five seconds, to unpair the Magic Remote with your TV.

Pressing and holding the GUIDE button for more than 5 seconds will disconnect and re-register the Magic Remote at the same time.


What should I do if I cannot control the LG 65UN8500AUJ with the remote control?

Check if anything such as tape has been placed over the receiver.

Check if there is any obstacle between the product and the remote control.

Replace the batteries with new fresh ones.


What should I do if no image is displayed and no sound is produced on the LG 65UN8500AUJ?

Check if the product is turned on.

Check if the power cord is connected to a wall outlet.

Check if there is a problem in the wall outlet by connecting other products.


What should I do if the LG 65UN8500AUJ turns off suddenly?

Check the power control settings. The power supply may be interrupted.

Check if the auto-off function is activated in the settings menu.

If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.


How do I connect the LG 65UN8500AUJ to an external control device using a USB to Serial converter?

Connect the USB to Serial (RS-232C) converter/RS-232C (Serial) input jack to an external control device (such as a computer or an A/V control system) to control the product’s functions externally.

LG TV supports PL2303 chip-based (Vendor ID: 0x0557, Product ID: 0x2008) USB to serial (RS-232C) converter which is not made nor provided by LG. It can be purchased from computer stores that carry accessories for IT support professionals.

The connection interface may differ from your TV.


How do I set the ID for external control on the LG 65UN8500AUJ?

1. Press SETTINGS to access the main menus.

2. Press the Navigation buttons to scroll to (*General -> About this TV or OPTION) and press OK.

3. Press the Navigation buttons to scroll to SET ID and press OK.

4. Scroll left or right to select a set ID number and select CLOSE. The adjustment range is 1-99.

5. When you are finished, press EXIT.

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