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What should I check before connecting my LA PAVONI PROFESSIONAL espresso machine to a power source?
Before connecting your LA PAVONI PROFESSIONAL, make sure that the mains power voltage is the same as the one indicated on the data plate located under the base of the machine.
How do I install the components on my LA PAVONI PROFESSIONAL?
To install the components on your LA PAVONI PROFESSIONAL, follow these steps:
1. Place the grid (8) on the base of the product, making sure that the notch faces towards the body of the machine.
2. Screw the knob onto the lever by turning it clockwise.
What is the procedure for starting my LA PAVONI PROFESSIONAL for the first time?
To start your LA PAVONI PROFESSIONAL for the first time, follow this procedure to clean the internal components:
1. Unscrew the boiler cap (3) by turning it anticlockwise.
2. Prepare a solution of water and two teaspoons of bicarbonate of soda in a container. Wait for it to dissolve completely, then pour the solution into the boiler (9). Alternatively, you can use a solution of water with one tablespoon of white vinegar.
3. Make sure the lever (1) is down; if necessary, pull it down fully.
4. Screw the boiler cap (3) on by turning it clockwise and ensure the cap and the steam knob (4) are properly closed.
5. Place the filter holder (10) into the group head (11) and secure it by moving it from right to left.
6. Insert the power plug into an electric socket with a suitable voltage.
7. Place the switch (6) to ON and wait for the machine to reach the required pressure (approximately 5 minutes).
8. Place a container under the group head (11) and slowly lift the lever (1) until it is fully raised. Hold it in this position to discharge all the water contained in the boiler.
9. Next, switch the machine off and remove the plug from the power outlet. Turn the steam knob (4) anticlockwise and wait until all the steam has been discharged from the steam pipe (12).
10. Fill the boiler again with clean water and rinse the inside of the machine to eliminate any residues left by the solution.
How do I start my LA PAVONI PROFESSIONAL for regular use?
To start your LA PAVONI PROFESSIONAL for regular use, begin by filling the boiler (9) with a sufficient quantity of water for the amount of coffee you wish to make. Note that the water should not exceed the top of the level glass (5) and should not fall below the lower part of the level glass.
For EUROPICCOLA / STRADIVARI Models:
1. Press the switch (6). It will light up to indicate the machine is powered. The indicator light (7) will also switch on.
2. Wait for the light (7) to turn off. Then, slowly open the steam knob (4) anticlockwise to discharge the “false pressure” caused by air left in the boiler. Close it by turning it clockwise.
3. The indicator light comes back on; wait for it to switch off again. The machine has now reached the correct pressure.
For PROFESSIONAL / STRADIVARI PROFESSIONAL / EXPO Models:
1. Press the switch (6). It will light up to indicate the machine is powered. The indicator light (7) will also switch on.
2. When the pointer of the pressure gauge (13) reaches the green zone, slowly open the steam knob (4) anticlockwise to discharge the “false pressure.” Then close it by turning it clockwise and wait for the pointer to move back into the green zone.
3. The machine has now reached the correct pressure and is ready for use.
How do I dispense coffee with my LA PAVONI PROFESSIONAL?
To dispense coffee with your LA PAVONI PROFESSIONAL, follow these steps:
1. Select the correct filter basket (small 16a for 1 cup, large 16 for 2 cups) and place it into the filter holder (10). Insert the filter holder and wait for the machine to reach the correct temperature.
2. Once at the right temperature, remove the filter holder (10) and fill the filter basket with ground coffee using the measuring scoop (15). Use one scoop per cup.
3. Press the coffee using the tamper (14) and clean any residue from the edge of the filter.
4. Hold the machine steady by the handgrip of the lever (1) and insert the filter holder (10) into the group head (11). Secure it by turning it slightly from right to left.
5. Position the cup(s) under the spouts of the filter holder.
6. Move the lever (1) upwards while holding the handle of the filter holder to keep the machine steady. Hold it in this position for a few seconds.
7. Then lower the lever as far as it will go to dispense coffee. Repeat this for the desired amount of coffee.
8. After preparing the coffee, leave the lever (1) in the down (rest) position and switch the machine off.
Note: After dispensing 3-4 consecutive coffees, it is recommended to wait a few minutes to allow the group head to return to the right temperature to avoid dispensing burnt coffee.
How do I top up the boiler with water on my LA PAVONI PROFESSIONAL when it has run out?
To refill the boiler on your LA PAVONI PROFESSIONAL once the water has run out, follow these steps:
1. Place the switch (6) in the off position before unscrewing the cap (3).
2. Slowly turn the steam knob (4) anticlockwise and wait for all the steam in the boiler to be discharged from the pipe (12).
3. Remove the filter holder (10) and slowly lift the lever (1). Keep the lever up to allow steam and water to discharge through the group head. Use a container to collect the hot steam and water.
4. When the steam and water stop discharging, slowly unscrew the boiler cap (3). Then fill the boiler.
5. Before screwing the boiler cap (3) back on, move the lever (1) to the rest position and close the steam knob (4) by turning it clockwise.
How do I dispense steam from my LA PAVONI PROFESSIONAL?
To dispense steam for heating drinks with your LA PAVONI PROFESSIONAL:
1. Ensure there is the correct amount of water in the boiler and that the machine is at the correct pressure. Make sure the lever (1) is in the down (rest) position.
2. Place a container under the steam pipe (12).
3. Turn the steam knob (4) anticlockwise to eliminate any condensation that has formed in the boiler.
4. Then open the steam knob further to allow the required amount of steam to be dispensed.
5. When finished, close the steam knob by turning it clockwise.
Note: For a large amount of steam, the water level should be about halfway up the level glass (5). It is recommended to dispense steam for a maximum of 2 minutes for maximum performance.
How do I prepare a cappuccino with the standard steam pipe on my LA PAVONI PROFESSIONAL?
To prepare a cappuccino using the steam pipe:
1. Half fill a tall, narrow container with the milk to be prepared.
2. Immerse the steam pipe (12) until it touches the bottom of the container and slowly turn the steam knob (4) anticlockwise.
3. Move the container slowly up and down for a few seconds until you obtain a froth.
4. To make a cappuccino, add the hot frothed milk to the coffee that is already in the cup.
How do I install the optional Automatic Cappuccino Maker on my LA PAVONI PROFESSIONAL?
To install the Automatic Cappuccino Maker, which replaces the traditional steam pipe, follow these steps before starting the machine:
1. Make sure the machine is switched off and the steam knob (4) is closed.
2. Using the provided tool (F), turn the headless screw on the tap body clockwise to release the steam nozzle.
3. Turn the steam pipe (12) clockwise until it stops, then remove it from its seat by pulling it towards the right.
4. Insert the Automatic Cappuccino maker onto the steam supply nozzle (18), pushing it upwards until the nozzle rests against the fitting. Then tighten the locking ring by turning it clockwise.
5. Insert the Automatic Cappuccino maker (17) into its seat by pushing it towards the left. Turn the maker anticlockwise until it stops.
6. Using the tool (F), turn the headless screw on the tap body anticlockwise to lock the automatic cappuccino maker in position. Ensure this screw is always in the locked position during operation.
How do I prepare a cappuccino with the Automatic Cappuccino Maker on my LA PAVONI PROFESSIONAL?
After the machine has reached the required pressure, prepare a cappuccino with the Automatic Cappuccino Maker as follows:
1. Insert the suction tube (20) into the milk container next to the machine.
2. Place the cup containing the previously prepared coffee under the nozzle of the Automatic Cappuccino maker.
3. Open the steam knob (4) by turning it anticlockwise. This will start to dispense hot milk with abundant froth.
4. To stop dispensing, close the steam knob (4) by turning it clockwise.
Note: You can regulate the froth by adjusting the pin (C) of the Automatic Cappuccino maker. Move the pin upwards to obtain a froth with a greater volume. Remember to remove any milk residues each time the maker is used.
How do I prepare other hot drinks like tea or hot chocolate with my LA PAVONI PROFESSIONAL?
You can use the steam pipe (12) to prepare various hot drinks.
For Tea/Camomile Tea:
1. Place the required amount of water into a container.
2. Immerse the steam pipe (12) into the liquid and slowly turn the steam knob (4) anticlockwise.
3. Open the steam knob completely to bring the liquid to a boil.
4. Add the tea sachet to prepare the drink.
For Hot Chocolate:
1. Place the contents of the sachet into a container and slowly add a cup of milk, mixing carefully.
2. Immerse the steam pipe (12) until it touches the bottom of the container, slowly turn the steam knob (4) anticlockwise and bring the drink to a boil.
3. Allow the drink to boil longer if you wish to make it denser.
How do I get hot water from my LA PAVONI PROFESSIONAL?
When your LA PAVONI PROFESSIONAL has reached the correct pressure, you can obtain hot water using either the steam pipe (12) or the Automatic Cappuccino maker (17).
Using the Automatic Cappuccino Maker:
1. After installing the device, insert the suction tube into a recipient containing water.
2. Place a container under the nozzle of the Automatic Cappuccino maker.
3. Open the steam knob (4) by turning it anticlockwise.
4. Once the required amount of hot water has been dispensed, close the steam knob.
How do I clean my LA PAVONI PROFESSIONAL?
Before any cleaning, unplug the power cable from the outlet.
Cleaning the Outside: Clean the outside of the machine, the drip tray (8), and the drain well with a damp cloth and then dry it. Do not use alcohol, solvents, abrasives, or detergents.
Cleaning the Filter Holder: Regularly clean the filter holder (10), the filter (16), and the shower screen in the group head (11) with warm water and a neutral detergent to prevent scale and remove coffee deposits. Do not use a blind filter for cleaning the group head.
Cleaning the Steam Pipe: Clean the steam pipe thoroughly with a damp cloth after every use to prevent altering the taste of drinks and to avoid clogging.
Cleaning the Automatic Cappuccino Maker:
1. After each use, place a full glass of water next to the machine and immerse the suction tube. Proceed as if preparing a cappuccino, allowing the dirty water to drain into a container.
2. For a more thorough cleaning, turn the threaded locking ring (A) anticlockwise until the steam nozzle is released. Remove the cover (D), the pin (C), and the pipe (B) and wash them thoroughly under warm running water to eliminate milk residues. Then replace the components in the reverse order.
What should I do if my LA PAVONI PROFESSIONAL does not work and the ON/OFF switch light does not turn on?
If your LA PAVONI PROFESSIONAL does not work and the light is off, check the following:
Problem:
1. No power.
2. The machine is not plugged in correctly.
3. The power cable is damaged.
Solution:
1. Switch the power on.
2. Insert the power plug correctly into the power socket.
3. Contact the SERVICE CENTRE for replacement.
What should I do if the light on the ON/OFF switch of my LA PAVONI PROFESSIONAL is lit but the water does not heat up?
If the ON/OFF switch light is on but the water isn’t heating, here are the possible causes and solutions:
Problem:
1. The safety thermostat needs to be reset.
2. The heating element is broken or burnt out.
Solution:
1. Remove the base mat cap and press the red button to reset the thermostat.
2. Contact the SERVICE CENTRE.
What should I do if no coffee is dispensed from my LA PAVONI PROFESSIONAL?
If no coffee is being dispensed, consider these issues:
Problem:
1. There is no water in the boiler.
2. The coffee is too finely ground.
3. There is too much coffee.
4. The coffee has been compacted too much.
Solution:
1. Put water into the boiler.
2. Replace with a coarser coffee blend.
3. Reduce the amount of coffee in the filter basket.
4. Tamp the coffee less.
Why is the coffee from my LA PAVONI PROFESSIONAL dispensed too quickly?
If coffee is dispensed too quickly, check the following:
Problem:
1. The coffee is too coarsely ground.
2. There is not enough coffee.
3. The coffee has not been compacted enough.
4. The coffee is stale or unsuitable.
Solution:
1. The coffee should be ground more finely.
2. Increase the amount of coffee.
3. Tamp the coffee more.
4. Replace the coffee.
Why is the coffee from my LA PAVONI PROFESSIONAL dispensed in drops?
If coffee is dispensed in drops, it may be due to these reasons:
Problem:
1. The coffee is too finely ground.
2. There is too much coffee.
3. The coffee has been compacted too much.
Solution:
1. The coffee should be ground more coarsely.
2. Reduce the amount of coffee.
3. Tamp the coffee less.
Why does coffee leak between the boiler unit and the filter holder on my LA PAVONI PROFESSIONAL?
If coffee is leaking between the boiler unit and filter holder, check these possible causes:
Problem:
1. The filter holder is not inserted correctly.
2. There is too much coffee in the filter basket.
3. The edge of the filter holder has not been cleaned.
4. The gasket of the boiler unit is worn.
Solution:
1. Insert it properly.
2. Reduce the amount of coffee.
3. Remove coffee residues from the edge of the filter holder.
4. Contact the SERVICE CENTRE.
Why does no froth form on the coffee from my LA PAVONI PROFESSIONAL?
If no froth (crema) forms on your coffee, it could be for these reasons:
Problem:
1. The coffee blend is not suitable for this type of machine.
2. The grinding is unsuitable.
3. There is not enough coffee.
Solution:
1. Replace the coffee.
2. Adjust the coffee grind.
3. Increase the amount of coffee.
Why is the coffee from my LA PAVONI PROFESSIONAL too cold?
If your coffee is too cold, check these possible causes:
Problem:
1. The machine had not reached the correct temperature.
2. The filter holder had not been pre-heated.
3. Scale on the heating element.
4. Heating element partially burnt out.
5. The pressure switch is not working within the required range.
Solution:
1. Follow the instructions given in section 4.4.
2. The filter holder should be heated at the same time as the water.
3. Descale the machine.
4. Contact the SERVICE CENTRE.
5. Contact the SERVICE CENTRE.
Why is the coffee from my LA PAVONI PROFESSIONAL too hot?
If the coffee is too hot, the likely issue is:
Problem: The pressure switch is not working within the required range.
Solution: Contact the SERVICE CENTRE.
What should I do if the safety valve on my LA PAVONI PROFESSIONAL whistles and steam is exiting from it?
If the safety valve whistles and releases steam, the problem may be:
Problem:
1. The spring that regulates the safety valve is blocked.
2. The pressure switch is not working within the required range.
Solution:
1. Contact the SERVICE CENTRE.
2. Contact the SERVICE CENTRE.
What should I do if my LA PAVONI PROFESSIONAL does not dispense steam?
If the machine is not dispensing steam, check for the following:
Problem:
1. The machine has not reached the correct pressure.
2. The holes at the end of the steam pipe are clogged.
3. There is no water in the boiler.
4. The steam pipe has not been inserted properly.
5. There is scale on the heating element.
Solution:
1. See the instructions given in section 4.4.
2. Clean the holes with a needle.
3. Put water into the boiler.
4. Insert the steam pipe properly.
5. Descale the machine.
Why is my LA PAVONI PROFESSIONAL noisy or vibrating?
If your machine is noisy or vibrates, the cause may be:
Problem:
1. The coils of the heating element are too close.
2. There is scale on the heating element.
Solution:
1. Contact the SERVICE CENTRE.
2. Descale the machine.
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