HP ENVY 6000E ALL-IN-ONE (01) PDF MANUAL

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HP ENVY 6000E ALL-IN-ONE (01) PDF SUMMARY:

How do I resume a job after a disruption?

When the Resume button lights up, press it to resume a job after a disruption (for example, after loading paper or clearing a paper jam).

What does the Information button do?

The Information button prints out a printer information page on the current status. If it is blinking white, press to confirm a connection attempt from other devices. If it is amber (possibly blinking), it indicates an HP Instant Ink warning or error. Press the button to print an information page, check the HP Instant Ink section for diagnostic results, and then follow the instructions on the page.

How do I turn on or off the printer wireless capabilities?

Press the Wi-Fi button to turn on or off the printer wireless capabilities of connecting to a wireless network with a router or an access point.

How do I restore the network settings to default settings?

Press and hold the Wi-Fi button for at least three seconds to restore the network settings to default settings. This will also put the printer back into the Auto Wireless Connect (AWC) setup mode.

What does restoring the network settings to default do?

Restoring the network settings to default settings will also put the printer back into the Auto Wireless Connect (AWC) setup mode. The printer must be in the AWC setup mode to connect to the HP Smart app and your network.

How do I reset the Wi-Fi Auto Wireless Connect (AWC) network?

Press and hold the Wi-Fi button for at least three seconds to restore the network settings to default settings. This will also put the printer back into the Auto Wireless Connect (AWC) setup mode.

How do I enter Wi-Fi Protected Setup (WPS) Push Button mode?

Press and hold the Wi-Fi button and Power button on the back of the printer for three seconds.

How do I enter Wi-Fi Protected Setup (WPS) PIN mode and print a page with PIN code?

Press and hold the Information button for at least three seconds to light all the buttons, then press the Information and Resume buttons at the same time for five seconds.

How do I turn Wi-Fi Direct on or off?

Press and hold the Information button for at least three seconds to light all the buttons, then press the Information, Cancel and Resume buttons at the same time.

How do I complete a product reset?

A complete product reset will clear all your personal data, settings, and network information from the printer. With the cartridge access door open, press and hold the Power button for at least five seconds.

How do I restore factory defaults?

Restoring the printer to factory defaults will remove all settings and functions previously set up on the printer. With the cartridge access door open, press and hold the Wi-Fi and Power buttons for at least three seconds.

How do I print a Printer Information Page?

Press the Information button. For this report, do not hold the Information button for three seconds first.

What information is provided in the Printer Information Page?

Printer Information Page provides the summary information about various aspects of the printer and their current status. The general status of Network, Wi-Fi Direct, Mobile Printing, and HP Instant Ink is mainly included in this report.

How do I print a Printer Status Report?

Press the Information button and Resume button at the same time.

What information is provided in the Printer Status Report?

Printer Status Report provides the current printer information, cartridge status, or recent events. It can also help troubleshoot printer problems.

How do I print a Wireless Network Test Report and Network Configuration Page?

Press the Information button and Cancel button at the same time.

What information is provided in the Wireless Network Test Report?

Wireless Network Test Report shows the diagnostics results for the status of the wireless network, wireless signal strength, detected networks, and more.

What information is provided in the Network Configuration Page?

Network Configuration Page shows the network status, hostname, network name, and more.

How do I print a Wireless Quick Start Guide?

Press the Wireless button.

What information is provided in the Wireless Quick Start Guide?

Wireless Quick Start Guide provides the step-by-step instructions to help you set up the wireless connection.

How do I print a Wi-Fi Direct Guide?

Press the Wireless button and Resume button at the same time.

What information is provided in the Wi-Fi Direct Guide?

Wi-Fi Direct Guide provides the instructions to help you set up and use Wi-Fi Direct.

How do I print Web Services Reports?

Press the Web Services button.

What information is provided in the Web Services Reports?

Depending on Web Services status, Web Services Reports provide different instructions to help you turn on Web Services, set up Web Services, or fix connection issues, and more.

How do I print the Print Quality Diagnostic Report from the Embedded web server (EWS)?

Click the Tools tab, click Print Quality Toolbox under Utilities, and then click the Print Quality Report button.

How do I print the Print Quality Diagnostic Report from the HP Smart app (Win10)?

In the Printer settings, click Printer Reports, click Print Quality Diagnostics, and then click Print.

What does the paper tray light indicate?

When lit, it indicates media errors or warnings such as media size mismatch, paper width mismatch, or paper length mismatch.

What does the cartridge access door light indicate?

When lit, it indicates an ink error.

What does it mean when the Edge lighting glows purple from the middle outward, repeating?

The printer is in Wi-Fi setup mode, waiting for the HP Smart app or HP printer software to connect. This lighting pattern means your printer is beaconing and ready to be found for setup.

How long does the printer stay in Wi-Fi setup mode?

The printer will stay in Wi-Fi setup mode for two hours.

How do I reset Wi-Fi setup mode?

To reset Wi-Fi setup mode, press the Wi-Fi button on the back of the printer for 5 seconds.

What does it mean when the light bar glows purple in the center?

Printer is connecting to the HP Smart app and this state persists until network credentials are passed to the printer. After three minutes with no activity, the printer will return to the waiting state.

What does it mean when the outside edges of the light bar pulse purple, repeating?

The printer is connected to a wireless network and WPS Push Button mode is in progress.

What does it mean when Amber flashes in the center with two persistent purple light bars at the outside edges?

An error occurred during WPS Push Button mode.

What does it mean when Amber glows across the large light bar?

There is a warning or printer blocking error.

How do I find more information on amber Edge lighting, causes, and solutions?

See Printer warning or error status. When the printer exits the error state, the amber light will transition to green in the center.

What does it mean when the light bar glows amber towards the edges, and then transitions to green?

The printer is restored to factory defaults and will automatically restart after it is done.

What does it mean when the light bar fast blinks amber?

There is a serious printer error. All LEDs on the printer fast blink.

How do I resolve a serious printer error when the light bar fast blinks amber?

Turn the printer off and then on again to resolve the issue.

What does it mean when there are three quick amber flashes in the center of the light bar?

Currently disabled button is pressed.

What does it mean when the light bar pulses blue towards the center, ends with one small light bar glowing blue?

Wi-Fi Direct is on by default for your printer. It can also be turned on again by pressing buttons from the control panel.

How do I turn on Wi-Fi Direct from the printer control panel?

Press and hold the Information button until all the buttons light up, and then press the Wireless button, Cancel button, and Resume button at the same time.

What does it mean when the light bar pulses blue towards the center, ends with a small light bar glowing amber in the center?

Wi-Fi Direct is turned off by pressing buttons from the control panel.

How do I turn off Wi-Fi Direct from the printer control panel?

Press and hold the Information button until all the buttons light up, and then press the Wireless button, Cancel button, and Resume button at the same time.

What does it mean when the light bar glows blue and moves towards the edges, pulses amber in the center?

The printer has either lost Wi-Fi connection, or there is a connection error during setup.

What does it mean when the light bar blinks blue and amber quickly three times in the center?

The number of Wi-Fi Direct connections has reached the maximum of five devices. To use Wi-Fi Direct from other devices, you must disconnect currently connected devices.

What does it mean when the light bar pulses blue from the center, ends with light bar glowing green, repeating?

The printer is identifying itself, when triggered by an iOS device through Printer Settings.

What does it mean when the light bar glows blue-white in the center?

The printer is idle and connected to a wireless network. The computer or HP Smart app is directly connected to the printer using Wi-Fi Direct.

What does it mean when the light bar glows white in the center?

The printer is idle and not connected to a wireless network.

How do I connect the printer to my wireless network?

See Connect using the HP Smart app.

How do I connect my device to the printer directly using Wi-Fi Direct?

See Connect wirelessly without a router.

What does it mean when the light bar pulses white and moves outwards and stays lit during printing?

The printer is processing and printing a print job.

What does it mean when the light bar pulses white in the center, repeating?

The printer is processing a scan job.

What does it mean when Green glows across the light bar, then transitions into other relevant lighting pattern (setup, idle, so on)?

Green glow appears and fades out when powering off, and the printer is powering on or off. Do not unplug the power cord until the printer is turned on or off.

What does it mean when Green pulses in the center of the light bar?

The printer is updating firmware or is in update mode. One of the following might occur:

  • The printer is downloading an update.
  • An update is in progress.
  • There is an update error. The printer will restart and try to update later.

What should I do during the process of updating?

The printer must be on during the process of updating. Do not unplug the power cord before the update is complete.

How do I turn Quiet Mode on or off from an Android or iOS device?

  1. Open HP Smart.
  2. Tap the printer image on the Home screen.
  3. Tap Quiet Mode, and then change the setting.

How do I turn Quiet Mode on or off from the embedded web server (EWS)?

  1. Open the EWS.
  2. Click the Settings tab.
  3. In the Preferences section, select Quiet Mode, and then select On or Off.
  4. Click Apply.

How do I change the time to Sleep mode?

  1. Open the embedded web server (EWS).
  2. Click the Settings tab.
  3. In the Power Management section, click Energy Save Mode, and select the desired option.
  4. Click Apply.

What if I’m prompted for a password?

Enter the PIN from the label on your printer. It might be near the cartridge access area inside the printer or on the back, side, or bottom of the printer.

How do I adjust printer lights or volume from an Android or iOS device?

  1. Open HP Smart.
  2. Tap the printer image on the Home screen.
  3. Find and change the settings from Preferences.

How do I load paper?

  1. Open the paper tray.
  2. Slide the paper-width guides to the edges of the paper tray.
  3. Insert a stack of full-size or photo paper into the middle of the paper tray with the short edge oriented towards the printer. For photo paper, make sure the side to be printed on is facing down. Then slide the stack of paper in until it stops.
  4. Slide the paper-width guides to the left and right edges of the full-size or photo paper until they stop at both edges.
  5. Close the paper tray.

How do I load envelopes?

  1. Open the paper tray.
  2. Slide the paper-width guides to the edges of the paper tray.
  3. Insert one or more envelopes into the middle of the paper tray and slide the stack of envelopes in until it stops. The side to be printed on should face down in the printer.
  4. Slide the paper-width guides to the left and right edges of the stack of envelopes until they stop at both edges.
  5. Close the paper tray.

How do I load original on the scanner glass?

  1. Lift the scanner lid.
  2. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
  3. Close the scanner lid.

How do I change the default paper size detected by the printer from an Android or iOS device?

  1. Open the HP Smart app.
  2. Tap the printer image on the Home screen.
  3. Find and change the settings from Preferences.

How do I change the default paper size detected by the printer from the embedded web server (EWS)?

  1. Open the embedded web server (EWS).
  2. Click the Settings tab.
  3. In the Preferences section, click Tray and Paper Management, and then select the desired option.
  4. Click Apply.

How do I connect using the HP Smart app?

  1. Make sure your computer or mobile device is connected to your wireless network and you know the Wi-Fi password of your wireless network.
  2. If you are using an iOS or Android mobile device, make sure that Bluetooth is turned on.
  3. Make sure the printer is in the Auto Wireless Connect (AWC) setup mode.
  4. Open the HP Smart app, and then do one of the following:
    • iOS/Android: On the home screen, tap the Plus icon ( ) and then select the printer. If the printer is not in the list, tap Add Printer. Follow the onscreen instructions to add the printer to your network.
    • Windows and macOS: On the home screen, tap the Plus icon and select the printer. If the printer is not found, click or tap Set up a new printer. Follow the onscreen instructions to add the printer to your network.

What should I do if this is the first time you set up the printer?

If this is the first time you set up the printer, the printer is ready for setup and in AWC mode immediately after it is powered on. The printer will keep searching for the HP Smart app to connect within two hours, and then stops searching. If it has been longer than two hours, press and hold the Wireless button on the back of the printer for at least three seconds to put the printer back in AWC setup mode.

How do I connect my printer to a wireless network using Wi-Fi Protected Setup (WPS)?

Before you can connect your printer to a wireless network using WPS, make sure you have the following:

  • A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
  • A computer connected to the wireless network that you intend to connect the printer to. Be sure you have installed the HP printer software on the computer.

How do I use the Push Button Configuration (PBC) method?

  1. Press and hold the Wireless button and Power button on the back of printer for at least three seconds to start WPS Push Button method.
  2. Press the WPS button on your router.

How do I use the PIN method?

  1. Press and hold the Information button until all the buttons on the control panel light up, and then press and hold Wireless button and Cancel button for at least five seconds to start WPS PIN method and print a page with a PIN code.
  2. Open the configuration utility or software for the wireless router or wireless access point, and then enter the WPS PIN.

How do I connect my printer to a wireless network using HP printer software?

To connect the printer to an integrated wireless WLAN 802.11 network, you will need the following:

  • A wireless 802.11b/g/n network that includes a wireless router or access point.
  • A computer connected to the wireless network that you intend to connect the printer to.
  • Network name (SSID).
  • WEP key or WPA Passphrase (if needed).

How do I connect my printer using HP printer software (Windows and macOS)?

  1. Depending on whether you have installed the HP printer software or not, do one of the following:
    • If you have not installed the HP printer software on your computer a. Visit 123.hp.com to download and install the printer software. b. Follow the onscreen instructions.
    • If you have the HP printer software installed on your computer a. Open the printer software. b. In the printer software, click Tools. c. Click Device Setup & Software. d. Click Connect a new device, and then follow the onscreen instructions.
  2. After the printer connects successfully, the large light bar of the Edge lighting glows light blue in the center.

What are the guidelines for using Wi-Fi Direct?

  • Make sure your computer or mobile device has the necessary software.
    • If you are using a computer, make sure you have installed the HP printer software. If you have not installed the HP printer software on the computer, connect to Wi-Fi Direct first and then install the printer software. Select Wireless when prompted by the printer software for a connection type.
    • If you are using a mobile device, make sure you have installed a compatible printing app.
  • Make sure Wi-Fi Direct for your printer is turned on.
  • Up to five computers and mobile devices can use the same Wi-Fi Direct connection.
  • Wi-Fi Direct can be used regardless of whether the printer is connected to a network using a wireless connection or not.
  • Wi-Fi Direct cannot be used to connect a computer, mobile device, or printer to the Internet.

How do I turn Wi-Fi Direct on or off from the control panel?

On the printer control panel, press and hold the Information button until all the buttons light up, and then press the Wireless button, Cancel button, and Resume button at the same time.

How do I turn Wi-Fi Direct on or off from an Android or iOS device?

  1. Open HP Smart.
  2. Tap the printer icon, and then find and tap Advanced Settings.
  3. Follow the on-screen instructions to connect to the printer Embedded Web Server.
  4. In the Embedded Web Server, tap Network > Wi-Fi Direct > Status > Edit Settings.
  5. Select the option to turn Wi-Fi Direct on or off, and then tap Apply.

What should I do if the Wi-Fi Direct connection security for the printer is set to Manual?

If the Wi-Fi Direct connection security for the printer is set to Manual (the default setting), you need to do one of the following to connect to the printer on your mobile device or computer:

  • If the Information button is blinking white, press it within 30 seconds.
  • If the printer prints out a page with a PIN code, follow the instruction on the page.

How do I print from a wireless-capable mobile device that supports Wi-Fi Direct?

Make sure you have installed the latest version of HP Print Service Plugin on your mobile device (if using an Android device). You can download this plugin from the Google Play application store.

  1. Make sure you have turned on Wi-Fi Direct on the printer.
  2. Turn on Wi-Fi Direct on your mobile device.
  3. From your mobile device, select a document from a print enabled application, and then select the option to print the document.
  4. From the list of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**-HP ENVY 6000e series (where ** are the unique characters to identify your printer).
  5. Enter the Wi-Fi Direct password when prompted.
  6. Print your document.

How do I print from a wireless-capable mobile device that does not support Wi-Fi Direct?

Make sure you have installed a compatible printing app on your mobile device.

  1. Make sure you have turned on Wi-Fi Direct on the printer.
  2. Turn on the Wi-Fi connection on your mobile device.
  3. From the mobile device, connect to a new network. Use the process you normally use to connect to a new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**-HP ENVY 6000e series (where ** are the unique characters to identify your printer).
  4. Enter the Wi-Fi Direct password when prompted.
  5. Print your document.

How do I print from a wireless-capable computer (Windows)?

  1. Make sure you have turned on Wi-Fi Direct on the printer.
  2. Turn on the computer’s Wi-Fi connection.
  3. From the computer, connect to a new network. Use the process you normally use to connect to a new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**-HP ENVY 6000e series (where ** are the unique characters to identify your printer).
  4. Enter the Wi-Fi Direct password when prompted.
  5. Print your document.

How do I change from a USB connection to a wireless network (Windows)?

  1. Open the HP printer software.
  2. In the printer software, click Tools.
  3. Click Device Setup & Software, and then select Connect a new device.
  4. Follow the on-screen instructions.

How do I change from a USB connect to a wireless network using the HP Smart app (Windows 10/macOS)?

  1. Open the HP Smart app.
  2. Make sure your printer is selected.
  3. Click Learn More when you see “Make printing easier by connecting your printer wirelessly” on top of the home page of the app.

How do I change from a wireless connection to a USB connection (Windows/macOS)?

Connect the printer and the computer with a USB cable. The USB port is at the back of the printer.

How do I turn on or off the wireless capability of the printer?

Press Wireless button on the back of the printer to turn on or off the printer wireless capabilities.

How do I restore network settings to default settings?

Press and hold Wireless button on the back of the printer for at least three seconds. Then the printer enters the Auto Wireless Connect (AWC) setup mode. It keeps searching and waiting for the HP Smart app to connect within about two hours, and then stops searching.

How do I change wireless settings (Windows)?

This method is available if you have already installed the printer software.

  1. Open the HP printer software.
  2. In the printer software, click Tools.
  3. Click Device Setup & Software.
  4. Select Reconfigure Wireless Settings. Follow the onscreen instructions.

How do I open the embedded web server through a network?

  1. From the printer control panel, press and hold the Information button until all the buttons light up, and then press the Information button and Resume button at the same time to print the wireless network test report and network configuration page.
  2. Find out the IP address or hostname of the printer from the network configuration page.
  3. In a supported web browser on your computer, type the IP address or hostname assigned to the printer.

How do I open the embedded web server from HP Smart (Windows and macOS)?

To open the embedded web server from HP Smart:

  1. Click on the printer image.
  2. Click Advanced Settings.

How do I open the embedded web server through Wi-Fi Direct?

  1. Make sure Wi-Fi Direct is turned on.
  2. From your wireless computer, turn wireless on, then search for and connect to the Wi-Fi Direct name, for example: DIRECT-**-HP ENVY 6000e series. Enter the Wi-Fi Direct password when prompted.
  3. In a supported web browser on your computer, type the following address: https:// 192.168.223.1.

What are the tips for setting up and using a wireless printer?

Use the following tips to set up and use a wireless printer:

  • When setting up the wireless networked printer using a computer, make sure:
    • Your wireless router or access point is powered on.
    • You computer is connected to a wireless network (not using an Ethernet cable).
    • The printer is in the AWC setup mode.
  • If your computer or mobile device is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN before you can access any other device on your network, including the printer.

How do I install the HP Smart app?

The HP Smart app is supported on iOS, Android, Windows 10, and macOS devices. To install the app on your device, go to 123.hp.com and follow the onscreen instructions to access your device’s app store.

How do I open the HP Smart app on a Windows 10 computer?

After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from the app list.

How do I connect to my printer?

Make sure that your device is connected to the same network as the printer. Then HP Smart will automatically detect the printer.

How do I open the HP printer software (Windows)?

After installing the HP printer software, double-click the printer icon on the desktop or do one of the following to open the printer software:

  • Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the icon with the printer name.
  • Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer name.

How do I open the Toolbox?

  1. Open the HP printer software.
  2. Click Print & Scan.
  3. Click Maintain Your Printer.

Embedded web server cannot be opened. How do I check my network setup?

  • Make sure you are not using a phone cord or a crossover cable to connect the printer to the network.
  • Make sure the network cable is securely connected to the printer.
  • Make sure the network hub, switch, or router is turned on and working correctly.

Embedded web server cannot be opened. How do I check the computer?

Make sure the computer that you are using is connected to the same network as the printer.

Embedded web server cannot be opened. How do I check your web browser?

  • Make sure the web browser meets the minimum system requirements.
  • If your web browser uses any proxy settings to connect to the Internet, try turning off these settings.
  • Make sure JavaScript and cookies are enabled in your web browser.

Embedded web server cannot be opened. How do I check the printer IP address?

  • Make sure the printer IP address is correct.
  • Make sure the printer IP address is valid.
  • To verify the printer IP address:
    • Press and hold (the Information button) for three seconds until all the control panel buttons are lit.
    • Press (the Information button) and (the Resume button) at the same time to print the Network Configuration Report.

How do I enable the printer to automatically check for updates?

  1. When HP Web Services are enabled during printer setup, the printer will automatically be enrolled to check for updates.
  2. To turn auto-updates off, turn off Web Services first.

How do I update the printer using the embedded web server?

  1. Open the EWS.
  2. Click the Tools tab.
  3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions.

How do I print using the HP Smart app?

To print using the HP Smart app, follow these steps:

  1. Ensure paper is loaded in the input tray.
  2. Open the HP Smart app.
  3. Tap the Plus icon to change printers or add a new one.
  4. Select a printing option like “Print Photos” or “Print Documents” from your device, cloud storage, or social media.
  5. Select the photo or document.
  6. Choose the appropriate options and tap “More settings” for additional settings. See “Printer settings tips” for details on settings.
  7. Tap “Print”.

How do I print from a Windows 10 device using the HP Smart app?

To print from a Windows 10 device using the HP Smart app:

  1. Load paper in the input tray.
  2. Open HP Smart.
  3. Ensure your printer is selected on the Home screen. To select a different printer, click the icon on the toolbar.
  4. Select “Print Photos”, find a photo, and click “Select Photos to Print”. Or, select “Print Documents”, find a document, and click “Print”.
  5. Select the appropriate options. For more settings, click “More settings”. See “Printer settings tips” for more information.
  6. Click “Print” to begin.

How do I print from mobile devices?

To print from mobile devices:

  1. Connect your printer to the same network as your mobile device. To print without a router, use Wi-Fi Direct.
  2. Enable printing on your mobile device:
    • iOS: Use the Print option from the Share menu or . Note: Devices running iOS 4.2 or later have AirPrint preinstalled.
    • Android: Download the HP Print Service Plugin from the Google Play Store and enable it on your device.
    • Windows Mobile: Tap Print from the Device menu. Note: You might need to set up the printer using the Add Printer wizard if your printer is not listed.
    • Chromebook: Download and install the HP Print for Chrome app from the Chrome Web Store to enable Wi-Fi printing.
    • Amazon Kindle Fire HD9 and HDX: The HP Print Service Plugin downloads automatically when you select Print.
  3. Ensure the loaded paper matches the printer’s paper settings.

How do I print a document on Windows?

To print a document on Windows:

  1. From your software, select Print.
  2. Make sure your printer is selected.
  3. Click the button that opens the Properties dialog box. This button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences, depending on your software.
  4. Select the appropriate options:
    • On the Layout tab, select Portrait or Landscape orientation.
    • On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.
    • Click Advanced to select the appropriate paper size from the Paper Size drop-down list. NOTE: If you change the paper size, make sure that you have loaded the correct paper in the paper tray.
  5. Click OK to close the Properties dialog box.
  6. Click Print or OK to begin printing.

How do I print on both sides of the page on Windows?

To print on both sides of the page (Windows):

  1. From your software, select Print.
  2. Make sure your printer is selected.
  3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
  4. Select the appropriate options:
    • On the Layout tab, select Portrait or Landscape orientation, and then select an appropriate flipping paper option from the Print on Both Sides Manually drop-down list.
    • On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.
    • Click Advanced to select the appropriate paper size from the Paper Size drop-down list. NOTE: If you change the paper size, make sure that you have loaded the correct paper in the paper tray.
  5. After all of the odd-numbered pages have printed, remove the document from the output tray. Flip the document by the long edge or short edge according to the option you set at the previous step. Reload the document, ensuring the blank side faces out from the printer.
  6. Press (the Resume button) to print the other side of the document.

How do I print a photo on photo paper on Windows?

To print a photo on photo paper (Windows):

  1. From your software, select Print.
  2. Make sure your printer is selected.
  3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
  4. Select the appropriate options:
    • On the Layout tab, select Portrait or Landscape orientation.
    • On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.
    • Click Advanced to select the appropriate photo size from the Paper Size drop-down list. NOTE: If you change the paper size, make sure that you have loaded the correct paper in the paper tray.
  5. Click OK to return to the Properties dialog box.
  6. Click OK, and then click Print or OK in the Print dialog box.

How do I print an envelope on Windows?

To print an envelope (Windows):

  1. From your software, select Print.
  2. Make sure your printer is selected.
  3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
  4. Select the appropriate options:
    • On the Layout tab, select Portrait or Landscape orientation.
    • On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.
    • Click Advanced to select the appropriate envelope size from the Paper Size drop-down list.
  5. Click OK, and then click Print or OK in the Print dialog box.

How do I print on both sides of the paper on Windows?

To print on both sides of the paper (Windows):

  1. Load paper in the paper tray.
  2. From your software, select Print.
  3. Make sure your printer is selected.
  4. Click the button that opens the Properties dialog box. The button’s name varies depending on the software application. NOTE: To set print settings for all print jobs, make the changes in the HP printer software provided with the printer.
  5. On the Printing Shortcuts or Printing Shortcut tab, select a shortcut which supports the Print On Both Sides setting. Select an option from the Print On Both Sides drop-down list. To change other print settings, click the other tabs.
  6. Click OK to close the Properties dialog box.
  7. Click Print or OK to begin printing.

How do I print in maximum dpi mode on Windows?

To print in maximum dpi mode (Windows):

  1. From your software, select Print.
  2. Make sure your printer is selected.
  3. Click the button that opens the Properties dialog box. This might be labeled Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences, depending on the application.
  4. Select the appropriate options:
    • Click the Paper/Quality tab. From the Media drop-down list, select the appropriate paper type.
    • Click the Advanced tab, select the Print in Max DPI checkbox, and then click OK. NOTE: Not all paper types support maximum dpi. An alert icon will appear if the selected paper type does not support it.
  5. Confirm the paper orientation on the Layout tab, and then click OK to print.

How do I print using a Mac desktop or laptop?

To print using a Mac desktop or laptop:

  1. Open System Preferences and select Printers and Scanners.
  2. Click the Plus icon to add the printer.
  3. Choose your printer from the displayed list of network printers, and then click Add. The computer installs the available drivers for your printer.

How do I print a document using HP ePrint?

To print a document using HP ePrint:

  1. If you created an HP Account during printer setup, HP ePrint was automatically enabled. If you did not, enable HP ePrint for your operating system.
    • iOS/Android
      • From the HP Smart app home screen, tap your printer.
      • Tap Enable Print Anywhere.
      • Sign in or create an HP Account when prompted.
      • Tap Enable.
    • Windows 10/macOS
      • From the HP Smart app home screen, click the printer image.
      • On the Print Anywhere tab, click Sign In.
      • Sign in or create an HP Account when prompted.
      • Click Enable.
  2. Open HP Smart, and then print your document.

What are some ink tips for print success?

  • Use original HP cartridges.
  • Install both the black and tri-color cartridges correctly.
  • Check the estimated ink levels in the cartridges to make sure there is sufficient ink.
  • If the print quality is not acceptable, see “Fix print quality issues” for more information.

What are some paper loading tips for print success?

  • Load a stack of paper (not just one page). All the paper in the stack should be the same size and type to avoid a paper jam.
  • Load the paper with the side to be printed on facing up.
  • Make sure that paper loaded in the paper tray lays flat, and the edges are not bent or torn.
  • Adjust the paper-width guides in the paper tray to fit snugly against all paper. Make sure the paper-width guides do not bend the paper in the paper tray.

What are some printer settings tips?

Printer settings tips (Windows):

  • To change default print settings, open the HP printer software, click Print & Scan, and then click Set Preferences.
  • To understand paper and paper tray settings:
    • Paper Size: Select the paper size you loaded in the paper tray.
    • Paper Type or Media: Select the paper type you are using.
  • To understand color or black and white settings:
    • Color: Uses ink from all cartridges for full-color prints.
    • Black & White or Black Ink Only: Uses the black ink only for normal or lower quality black and white prints.
    • High-Quality Grayscale: Uses ink from both the color and black cartridges to produce a wider range of black and grey tones for high-quality black and white prints.
  • To understand print quality settings:
    • Draft: Lowest dpi typically used when ink levels are low or when high-quality prints are not needed.
    • Normal: Suitable for most print jobs.
    • Best: Better dpi than Better.
    • Max DPI Enabled: Highest dpi setting available for print quality.
  • To understand page and layout settings:
    • Orientation: Select Portrait for vertical prints or Landscape for horizontal prints.
    • Print on Both Sides: Manually flip the pages after one side of the paper prints out so that you can print on both sides of the paper.
    • Flip on Long Edge: Select it if you want to flip pages by the long edge of the paper when printing on both sides of the paper.
    • Flip on Short Edge: Select it if you want to flip pages by the short edge of the paper when printing on both sides of the paper.
    • Pages per Sheet: Helps you specify the order of the pages if you print the document with more than two pages per sheet.

How do I copy and scan using HP Smart?

You can use the HP Smart app to copy and scan documents or photos using your device camera. HP Smart includes editing tools that allow you to adjust the scanned image before saving, sharing, or printing. You can print, save your scans locally or in cloud storage, and share them via email, SMS, Facebook, Instagram, etc.

How do I copy from an Android or iOS device?

To copy from an Android or iOS device:

  1. Open the HP Smart app.
  2. Tap the Plus icon if you need to change to a different printer, or add a new printer.
  3. Tap Copy. The built-in camera will open.
  4. Put a document or photo in front of the camera, select a size option to help identify the size of the original, and then tap the round button at the bottom of the screen to take a picture.
  5. Set the number of copies or make other adjustments if necessary:
    • Tap the Add Pages icon to add more documents or photos.
    • Tap the Delete icon to remove documents or photos.
    • Tap Resize to adjust how to fill the original to the paper.
  6. Tap Start Black or Start Color to make a copy.

How do I scan from an Android or iOS device?

To scan from an Android or iOS device:

  1. Open the HP Smart app.
  2. Tap the Plus icon if you need to change to a different printer, or add a new printer.
  3. Select Camera Scan. The built-in camera will open. Scan your photo or document using the camera.
  4. When you have finished adjusting the scanned document or photo, save, share, or print it.

How do I scan a document or photo using the device camera on a Windows 10 device?

To scan a document or photo using the device camera:

  1. Open HP Smart.
  2. Select Scan, and then select Camera.
  3. Put a document or photo in front of the camera, and then click or tap the round button at the bottom of the screen to take an image.
  4. Adjust boundaries if needed. Click or tap the Apply icon.
  5. Make other adjustments if necessary:
    • Click or tap Add Pages to add more documents or photos.
    • Click or tap Edit to rotate or crop the document or image, or adjust its contrast, brightness, saturation, or angle.
  6. Select the file type you want, and then click or tap the Save icon to save it or click or tap the Share icon to share it with others.

How do I edit a previously scanned document or photo on a Windows 10 device?

To edit a previously scanned document or photo:

  1. Open HP Smart.
  2. Select Scan, and then select Import.
  3. Select the document or photo that you want to adjust, and then click or tap Open.
  4. Adjust boundaries if needed. Click or tap the Apply icon.
  5. Make other adjustments if necessary:
    • Click or tap Add Pages to add more documents or photos.
    • Click or tap Edit to rotate or crop the document or image, or adjust its contrast, brightness, saturation, or angle.
  6. Select the file type you want, and then click or tap Save or Share to save the file or share it with others.

How do I copy from the printer scanner glass?

To copy from the scanner glass:

  1. Load paper in the paper tray.
  2. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
  3. Press either the Start Copy Black button () or the Start Copy Color button () to make a copy. Copying will start two seconds after the last button press.

How do I enable the scan to a computer feature on Windows?

To enable the scan to a computer feature (Windows):

  1. Open the HP printer software.
  2. Go to the Scan section.
  3. Select Manage Scan to Computer.
  4. Click Enable.

How do I scan an original from HP printer software on Windows?

To scan an original from HP printer software (Windows):

  1. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
  2. Open the HP printer software.
  3. In the printer software, under Print & Scan, click Scan, and then click Scan a Document or Photo.
  4. Under Scan Shortcuts, select the type of scan you want, and then click Scan.

How do I scan to email from HP printer software on Windows?

To scan a document or photo to email from HP printer software (Windows):

  1. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
  2. Open the HP printer software.
  3. In the printer software, under Print & Scan, click Scan, and then click Scan a Document or Photo.
  4. Under Scan Shortcuts, select Email as PDF or Email as JPEG, and then click Scan.

How do I create a new scan shortcut on Windows?

To create a new scan shortcut (Windows):

  1. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
  2. Open the HP printer software.
  3. In the printer software, under Print & Scan, click Scan, and then click Scan a Document or Photo.
  4. Click Create New Scan Shortcut.
  5. Enter a descriptive name, choose an existing shortcut on which to base your new shortcut, and then click Create.
  6. Change the settings for your new shortcut to meet your needs, and then click the save icon to the right of the shortcut.

How do I change scan settings on Windows?

To change scan settings (Windows):

  1. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
  2. Open the HP printer software.
  3. In the printer software, under Print & Scan, click Scan, and then click Scan a Document or Photo.
  4. Click the More link in the top right corner of the HP Scan dialog.
  5. Click each section at the left of the detailed settings pane to review the settings in that section.
  6. When you have finished changing settings, do one of the following:
    • Click Scan. You are prompted to save or reject the changes to the shortcut after the scan is finished.
    • Click the save icon to the right of the shortcut. It saves the changes into the shortcut so that you can reuse them. Otherwise, the changes only affect the current scan. Then click Scan.

How do I enable Webscan?

To enable Webscan:

  1. Open the embedded web server.
  2. Click the Settings tab.
  3. In the Security section, click Administrator Settings.
  4. Select Webscan from EWS to enable Webscan.
  5. Click Apply.

How do I scan using Webscan?

To scan using Webscan:

  1. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
  2. Open the embedded web server.
  3. Click the Scan tab.
  4. Click Webscan in the left pane, change any settings, and then click Start Scan.

What are some tips for copy and scan success?

  • Keep the glass and the back of the lid clean.
  • Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
  • To make a large copy of a small original, scan the original into the computer, resize the image in the scanning software, and then print a copy of the enlarged image.
  • If you want to adjust scan size, output type, scan resolution, or file type, and so on, start scan from the printer software.
  • To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the software.
  • If you want to scan a document with several pages into one file instead of multiple files, start the scan with the printer software or app.

How do I check the ink levels from the printer software on Windows?

To check the ink levels from the printer software (Windows):

  1. Open the HP printer software.
  2. In the printer software, click Estimated Levels.

How do I check the ink levels from HP Smart?

To check the ink levels from HP Smart:

  • Open HP Smart on your mobile device. The estimated ink levels for your printer appear at the top of the screen, beside the picture of the printer.

How do I locate the cartridge number on the printer?

  • The cartridge number is located inside the cartridge access door.

How do I locate the cartridge number from the HP Smart app?

  • Open HP Smart. On the Home screen, click or tap the printer image, and then click or tap Supported Supplies or Supply Status.

How do I replace the cartridges?

To replace the cartridges:

  1. Check that power is on.
  2. Remove the old cartridge:
    • Open the cartridge access door.
    • Open the latch on the cartridge slot, and then remove the cartridge from the slot.
  3. Insert a new cartridge:
    • Remove the cartridge from packaging.
    • Remove plastic tape using the pull tab. NOTE: Do not touch the electrical contacts on the cartridge.
    • Slide the new cartridge in the slot and close the latch until it clicks.
  4. Close the cartridge access door. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge.

How do I exit the single cartridge mode?

To exit the single cartridge mode:

  • Install both the black and tri-color cartridges in the printer.

What are some tips for working with cartridges?

Use the following tips to work with cartridges:

  • To protect the cartridges from drying out, always turn the printer off using the Power button.
  • Do not open or untape cartridges until you are ready to install them.
  • Insert the cartridges into the correct slots.
  • Align the printer for best print quality.
  • When the Estimated Cartridge Levels screen in the HP Smart app or the Estimated Levels screen in the printer software shows one or both cartridges in a low state, consider getting replacement cartridges to avoid possible printing delays.
  • If you remove a cartridge from the printer for any reason, try to replace it again as soon as possible.
  • Cartridges can be left in the printer for extended periods of time.
  • Press (the Power button) to turn off the printer.

How do I set up Web Services using the HP Smart app?

To set up Web Services using the HP Smart app:

  1. On the app home screen, tap or click your printer or Printer Settings.
  2. Tap or click Advanced Settings.
  3. Tap or click Web Services.
  4. If Web Services is not already enabled, the Setup option displays in the Web Services section. Tap or click Setup, and then follow the on-screen instructions to enable Web Services.

How do I set up Web Services using the embedded web server?

To set up Web Services using the embedded web server:

  1. Open the EWS.
  2. Click the Web Services tab.
  3. In the Web Services Settings section, click Setup, click Continue, and follow the onscreen instructions to accept the terms of use.
  4. If prompted, choose to allow the printer to check for and install printer updates.
  5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

How do I set up Web Services using the HP printer software on Windows?

To set up Web Services using the HP printer software (Windows):

  1. Open the HP printer software.
  2. In the window that appears, double-click Print & Scan and then select Connect Printer to the Web under Print.
  3. On the Web Services tab, click Continue, and follow the onscreen instructions to accept the terms of use.
  4. If prompted, choose to allow the printer to check for and install printer updates.
  5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

How do I remove Web Services using the embedded web server?

To remove Web Services using the embedded web server:

  1. Open the EWS.
  2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section.
  3. Click Remove Web Services.
  4. Click Yes to remove Web Services from your printer.

How do I clear a paper jam from the paper tray?

To clear a paper jam from the paper tray:

  1. Remove all the paper from the paper tray, including both loose and jammed paper.
  2. Use a flashlight to check for any jammed paper or foreign objects in the paper path and remove them.
  3. Press (the Cancel button).

How do I clear a paper jam from the output tray?

To clear a paper jam from the output tray:

  1. Remove all the paper from the output tray, including both loose and jammed paper.
  2. Use a flashlight to check for any jammed paper or foreign objects in the paper path and remove them.

How do I clear a paper jam from the cartridge access area?

To clear a paper jam from the cartridge access area:

  1. Press (the Cancel button) to try to clear the jam automatically.
  2. Open the cartridge access door.
  3. Wait until the carriage stops moving.
  4. Press to turn off the printer. Then disconnect the power cord from the rear of the printer.
  5. Use a flashlight to check for any jammed paper or foreign objects in the cartridge access area and remove them.
  6. Remove the paper path cover.
  7. If the carriage is in the center of the printer, slide it to the right, and then remove any paper or objects blocking the carriage path.
  8. Close the cartridge access door.
  9. Reconnect the power cord to the rear of the printer to turn it on.

How do I clear an internal paper jam?

To clear an internal paper jam:

  1. Check the paper path inside the printer:
    • Open the cartridge access door.
    • Remove the paper path cover.
    • Lift the duplexer cover up and remove jammed paper.
    • Reinsert the paper path cover.
    • Close the cartridge access door.
    • Touch on the control panel to continue the current job.
  2. If the problem is not resolved, check the print carriage area inside the printer:
    • Open the cartridge access door.
    • If there is any jammed paper, move the print carriage to the far right of the printer, grasp the jammed paper with both hands, and then pull it towards you.
    • Move the carriage to the far left of the printer, and do the same as in the previous step to remove any torn pieces of paper.
    • Close the cartridge access door.
    • Touch on the control panel to continue the current job.
  3. If the problem is still not resolved, check the tray area:
    • Pull out the paper tray to extend it.
    • Carefully turn the printer on its side to expose the bottom of the printer.
    • Check the gap in the printer where the paper tray was. If there is any jammed paper, reach into the gap, grasp the paper with both hands and pull it towards you.
    • Carefully turn the printer up again.
    • Push the paper tray back in.
    • Touch on the control panel to continue the current job.

How do I avoid paper jams?

To help avoid paper jams, follow these guidelines:

  • Remove printed papers from the output tray frequently.
  • Make sure that you are printing with paper that is not wrinkled, folded, or damaged.
  • Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag.
  • Do not use paper that is too thick or too thin for the printer.
  • Make sure that the trays are loaded correctly and are not too full.
  • Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn.
  • Do not combine different paper types and paper sizes in the paper tray; the entire stack of paper in the paper tray must be the same size and type.
  • Adjust the paper-width guides in the paper tray to fit snugly against all paper.
  • Do not force paper too far inside the paper tray.
  • If you are printing on both sides of a page, do not print highly saturated images on light weight paper.
  • If the printer is about to run out of paper, allow the printer to run out of paper first, and then add paper.

What do I do if the paper is not picked up from the paper tray?

  • Make sure paper is loaded in the paper tray.
  • Adjust the paper-width guides in the paper tray to fit snugly against all paper.
  • Make sure paper in the paper tray is not curled.

What do I do if pages are skewing?

  • Make sure the paper is loaded in the middle of the paper tray and the paper-width guides are fit against the left and right sides of the paper.
  • Load paper into the printer only when it is not printing.

What do I do if multiple pages are being picked up?

  • Adjust the paper-width guides in the paper tray to fit snugly against all paper.
  • Make sure the paper tray is not overloaded with paper.

CLICK HERE TO DOWNLOAD HP ENVY 6000E ALL-IN-ONE (01) PDF MANUAL

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This Post Has 2 Comments

  1. Caroline Wright June 14, 2022 Reply

    How to install a new black ink cartridge

    1. Anonymous June 15, 2022 Reply

      “Replace the cartridges” on pages 70-71 of this manual gives that information.

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