HOVER-1 HELIX H1-HELX (01) PDF DOCUMENT

The Hover-1 Helix H1-HELX package contains the following items:

• Hover-1 Helix Electric Scooter

• Wall Charger

• Operation Manual

The main features and parts of the Hover-1 Helix H1-HELX are:

1. Fender

2. Left Foot Mat

3. Battery Indicator

4. Right Foot Mat

5. Tire

6. Power Button

7. Charge Port

8. Protective Chassis Casing

Always wear a properly fitted helmet that complies with CPSC or CE safety standards when you ride your scooter.

Correct Fitting: Make sure your helmet covers your forehead.

Incorrect Fitting: Forehead is exposed and vulnerable to serious injury.

Failure to follow the basic instructions and safety precautions listed in the user manual can lead to damage to your Helix, other property damage, serious bodily injury, and even death. Please note the following points:

1. Use only the supplied charger with this scooter. Charger Manufacturer: Shenzhen Fuyuandian Power Co. Ltd, Model: FY0184200400.

2. The operating temperature range of the Helix is 32-104° F (0-40° C).

3. Do not ride on icy or slippery surfaces.

4. Read the user manual and warning labels before riding.

5. Store the Helix in a dry, ventilated environment.

6. When transporting the Helix, avoid violent crashes or impact.

Low Temperature Warning: Low temperature (below 40 degrees F) will affect the lubrication of moving parts, increasing internal resistance and decreasing battery capacity. This may increase the risk of mechanical failures.

• Keep the Helix away from heat sources, direct sunlight, humidity, water and any other liquids.

• Do not operate the Helix if it has been exposed to water, moisture or any other liquids to prevent against electric shock, explosion and/or injury to yourself and damage to the Helix.

• Do not use the Helix if it has been dropped or damaged in any way.

• Repairs to electrical equipment should only be performed by the manufacturer. Improper repairs void the warranty and may place the user at serious risk.

• Do not puncture or harm the exterior surface of the product in any way.

• Keep the Helix free from dust, lint, etc.

• Do not use this Helix for anything other than its intended use or purpose. Doing so may damage the Helix or lead to property damage, injury or death.

• This product is not a toy. Keep out of reach of children.

• Do not expose batteries, battery pack, or batteries installed to excessive heat, such as direct sunlight, or open flame.

• Do not allow hands, feet, hair, body parts, clothing or similar articles to come in contact with moving parts, wheels or drivetrain, while the engine is running.

The following individuals should not use the Hover-1 Helix:

• Check with your doctor if you have a medical condition that could affect your ability to use the Helix.

• Persons with head, back or neck ailments or prior surgeries to those areas of the body are not recommended to use the Helix.

• Do not operate if you are pregnant, have a heart condition, or have both.

• Persons with any mental or physical conditions that may make them susceptible to injury or impair their physical or mental capabilities to recognize, understand and perform all of the safety instructions and to be able to assume the hazards inherent in unit use, should not use the Helix.

• Individuals with lack of balance should not attempt to operate the Helix.

• Pregnant women should not operate the Helix.

• The Helix is recommended for riders ages 8 and older.

Power On: Take your Helix out of the box and place it flat on the floor. Press the power button (located on the rear of your Helix) once. Check the LED indicator (located in the center of your Helix). The battery indicator light should be lit, indicating the Helix is powered on.

Power Off: Press the power button once.

The display board is located in the middle of the Helix. The light indicates the battery status:

• Green LED Light: indicates the hoverboard is fully charged.

• Red flashing LED light and beeping: indicates low battery.

• Yellow light: indicates the board is charging.

When the LED light turns red, please recharge the Helix.

The Helix has a powerful built-in wireless speaker. Follow these steps to pair it:

1. Turn on your Helix. The speakers will “Ping” to announce that it’s waiting for a Bluetooth® connection. This indicates your Helix speaker is in pairing mode.

2. Place the Helix and the Bluetooth® device within the operating distance. It is recommended to keep the two devices no further than 3 feet apart during pairing.

3. Ensure Bluetooth® is enabled on your phone or music device. Refer to the manufacturer’s instructions for how to enable Bluetooth® on your device.

4. Once you have activated Bluetooth® on your device, select the option “H1-HELX” from the list of available Bluetooth® devices.

5. If required, enter the PIN code “000000” and confirm the entry.

6. The Helix will say “Paired” when successfully paired.

7. Pairing mode on the Hover-1 will last for two minutes. If no devices are paired after two minutes, the Helix speaker will automatically return to standby mode.

8. If pairing is unsuccessful, turn off the Helix first and re-pair following the steps above.

9. If your smart phone is out of range, or the battery is low on your Helix, your speaker may disconnect. The Helix will say “Disconnected.” To reconnect, follow the steps above, or recharge your scooter.

Note: Once paired, the speaker will remember the device and pair automatically when the device’s Bluetooth® is activated and in range. You do not need to re-pair previously connected devices. Your scooter can pair with up to two multi-point devices.

Before each ride, ensure your Hover-1 Helix H1-HELX is in proper working order. If a part of the scooter does not function correctly, please contact the Customer Support Center.

• Ensure the battery is fully charged before riding your scooter.

• Ensure that the screws on the front and back tires are locked firmly before each ride.

• Please wear all appropriate safety and protective gear as previously mentioned in the User Manual.

• Make sure to wear comfortable clothes and flat closed-toe shoes when operating your Helix.

• Please carefully read the User Manual, which will assist in explaining the basic working principles and provide tips on how to best enjoy your experience.

To ensure safe riding on the Hover-1 Helix H1-HELX, please adhere to the following safety precautions:

General Safety & Awareness

• For your safety, always wear a helmet that meets CPSC or CE safety standards.

• Obey all local traffic laws, red and green lights, one-way streets, stop signs, and pedestrian crosswalks.

• Ride with traffic, not against it. Ride defensively; expect the unexpected.

• Give pedestrians the right-of-way. Do not ride too close to pedestrians and alert them if you intend to pass them from behind.

• Slow down at all street intersections and look to the left and right before crossing.

• Your Helix is not equipped with reflectors. It is not recommended that you ride in conditions of low visibility (fog, dusk, or night). If you do, wear bright, reflective clothing.

• PAY ATTENTION – look at where you are riding and be conscious of road conditions, people, places, property, and objects around you.

• Do not operate in crowded areas. Operate with extreme caution indoors, especially around people, property, and narrow spaces.

• Do not operate while talking, texting, or looking at your phone.

Operational “Do Nots”

• Do not ride above your skill level. Ensure you have had enough practice with all functions and features of your Helix.

• Before stepping on, make sure the Helix is placed flat on level ground, the power is on, and the Running Indicator light is green. Do not step on if the light is red.

• Do not try to open or modify your Helix. This voids the warranty and can cause failure, injury or death.

• Do not use the Helix in a manner that would put people or property in danger.

• Do not operate while under the influence of drugs and/or alcohol, or when you are restless or sleepy.

• Do not ride your Helix off of curbs, ramps, or in a skate park or empty pool. The Helix is NOT A SKATEBOARD.

• Do not continuously spin in place; it will cause dizziness and increases risk of injury.

• Do not abuse your Helix. Physical abuse, including dropping it, voids the manufacturer warranty.

• Do not operate in or near puddles of water, mud, sand, stones, gravel, debris or near rough and rugged terrain.

• Do not ride in inclement weather: snow, rain, hail, sleek, on icy roads or in extreme heat or cold.

• Do not attempt to ride over bumps or objects greater than ½ inch.

• Do not step forward off of your Helix. Dismount by stepping backward.

• Do not attempt any stunts or tricks with your Helix.

• Do not ride in dark or poorly lit areas, or off-road, near or over potholes, cracks, or uneven pavement.

• Do not turn sharply, especially at high speeds.

• Do not step on the fenders of the Helix.

• Avoid driving in unsafe places, including near areas with flammable gas, steam, liquid, dust or fiber.

• Do not operate near swimming pools or other bodies of water.

Rider & Load

• The Helix is intended for use by a single individual. DO NOT attempt to operate with two or more people.

• Do not carry anything while riding the Helix.

• At higher speeds, always take into consideration longer stopping distances.

Before initial use, make sure the Helix is fully charged.

Getting On:

1. Stand directly behind your Helix and place one foot on the corresponding foot mat. Keep your weight on the foot which is still on the ground, otherwise the Helix may begin to move or vibrate.

2. When you are ready, shift your weight to the foot already placed on the Helix and step on with your second foot quickly and evenly.

3. Stay relaxed and step on quickly, confidently and evenly. Imagine climbing stairs, one foot, then the other. Look up once your feet are even.

4. Find your center of gravity. If your weight is distributed correctly on the foot mats and your center of gravity is level, you should be able to stand on your Helix just as if you were standing on the ground. It takes on average 3-5 minutes to get comfortable.

Riding:

• The Helix is an intuitive device and senses the slightest motion. To move, focus on the direction you want to go. Thinking about which way you would like to go will shift your center of gravity, and that subtle movement will propel you in that direction.

• Your center of gravity determines which direction you move, accelerate, decelerate, and come to a complete stop. Tilt your center of gravity in the direction you wish to move.

• To turn, focus on the direction you wish to turn and stay relaxed.

• Remember at higher speeds, it is necessary to shift your weight to overcome the centrifugal force.

• Bend your knees if you encounter bumps or uneven surfaces, then dismount and carry your Helix to a safe operating surface.

To properly dismount and avoid a fall, follow these steps:

1. From a stopped position, lift one leg up.

2. Set your foot back down on the ground (STEPPING BACK).

3. Then step off completely with your other foot.

Warning: Make sure to lift your feet completely off the foot mat to clear the Helix when stepping back to dismount. Failure to do so may send the Helix into a tailspin.

Speed and weight limits are set for your own safety. Do not exceed the limits listed.

• Maximum Weight: 160 lbs

• Minimum Weight: 44 lbs

• Maximum Speed: Up to 7 mph

Note: To prevent injury, when max speed is reached, the Helix will beep to alert the user and tilt the rider slowly back.

The Helix can travel a distance up to 3 miles on a fully charged battery in ideal conditions. The following are some of the major factors that will affect the operating range of your Helix:

• Terrain: Riding distance is highest when riding on a smooth, flat surface. Riding uphill and/or on rough terrain will reduce distance significantly.

• Weight: A lighter user will have further range than a heavier user.

• Ambient temperature: Please ride and store the Helix under recommended temperatures, which will increase riding distance, battery life, and overall performance.

• Speed and Riding Style: Maintaining a moderate and consistent speed while riding produces maximum distance. Traveling at high speeds for extended periods, frequent starts and stops, idling and frequent acceleration or deceleration will decrease overall distance.

If your Helix is unbalanced, vibrating, or not turning properly, you can follow the below steps to calibrate it:

1. First, place the Helix on a flat, horizontal surface such as the floor or a table. The foot mats should be even with each other and not tilted forward or backward. Make sure the charger is not plugged in and the board is turned off.

2. Press and hold the ON/OFF button for a total of 15 seconds. The scooter will turn on, lighting the battery indicator on the board.

3. After the light flashes 5 times consecutively you may release the ON/OFF button.

4. Turn the board off and then turn the board back on. Calibration will now be completed.

While riding your Helix, if there is a system error or improper operation, the Helix will prompt you with a beep sound. These notices should not be ignored. The following are common occurrences where you will hear the Safety Alerts:

• Unsafe riding surfaces (uneven, too steep, unsafe, etc.)

• When you step on the Helix, if the platform is tilted more than 10 degrees forward or backward.

• Battery voltage is too low.

• The Helix is still charging.

• During operation, the platform self initiates to tilt due to excess speed.

• Overheating, or motor temperature is too high.

• The Helix has been rocking back and forth for over 30 seconds.

• If the system enters protection mode, the alarm indicator will light up and the board will vibrate. This typically occurs when the battery is about to run out of power.

• If the platform is tilted forward or backward more than 10 degrees, your Helix will power off and stop suddenly, possibly causing the rider to lose balance or fall off.

• If any or both tires are blocked, the Helix will stop after 2 seconds.

• When the battery level has depleted below protection mode, the Helix engine will power off and stop after 15 seconds.

• While sustaining a high discharge current during use (such as driving up a steep slope for a long period of time), the Helix engine will power off and stop after 15 seconds.

Warning: When the Helix turns off during a Safety Alert, all operation systems will halt. Do not continue attempting to ride the Helix when the system initiates a stop. Turn your Helix off and back on to unlock it from a Safety Lock.

Follow these steps to charge your Helix:

1. Ensure that the charging port is clean and dry. Make sure that there is no dust, debris or dirt inside the port.

2. Plug the charger into a grounded wall outlet. The charging indicator light ON THE CHARGER will be green.

3. Connect the cable with the power supply (100V ~ 240V; 50/60 Hz).

4. Align and connect the 3-pin charging cable into the charging port of the Helix. DO NOT FORCE THE CHARGER INTO THE CHARGE PORT, AS THIS MAY CAUSE THE PRONGS TO BREAK OFF OR PERMANENT DAMAGE TO THE CHARGE PORT.

5. Once attached to the board, the charging indicator light ON THE CHARGER should change to RED, indicating that your device is now being charged.

6. When the RED indicator light on your charger turns to GREEN, then your Helix is fully charged.

7. A full charge may take up to 6 hours. While charging, you will see a yellow flashing light on the scooter, which also indicates charging. Do not charge for more than 7.5 hours.

8. After fully charging your Helix, unplug the charger from your Helix and from the power outlet.

Battery Specifications:

• Battery Type: Rechargeable lithium-ion battery

• Charge Time: Up to 6 hours

• Voltage: 36V

• Initial Capacity: 2.0 Ah

Battery Maintenance:

• The lithium-ion battery is built into the Helix. Do not disassemble the Helix to remove the battery or attempt to separate it.

• Use only the charger and charging cable supplied by Hover-1. Use of any other charger or cable may lead to damage, overheating, risk of fire, and voids the manufacturer warranty.

• Do not connect or attach the Helix or the battery to a power supply plug or directly to a car’s cigarette lighter.

• Do not place the Helix or batteries near a fire, or into direct sunlight. Heating the Helix and/or the battery can cause additional heating, breaking, or ignition of the battery inside the Helix.

• Do not continue charging the battery if it does not recharge within the specified charging time. Doing so may cause the battery to become hot, rupture, or ignite.

• To preserve natural resources, please recycle or dispose of batteries properly. This product contains lithium-ion batteries. Local, state, or federal laws may prohibit disposal of lithium-ion batteries in ordinary trash. Consult your local waste authority for information regarding available recycling and/or disposal options.

• Do not attempt to modify, change, or replace your battery.

• Do not use your Helix if the battery begins to emit odor, overheats, or begins to leak.

• Do not touch any leaking materials or breathe fumes emitted.

• Do not allow children and animals to touch the battery. The battery contains dangerous substances; do not open it or insert anything into it.

• Do not attempt to charge the Helix if the battery has discharged or emits any substances. In that case, immediately distance yourself from the battery in case of fire or explosion.

• Do not expose the Helix to liquid, moisture, or humidity to avoid damage to the product’s internal circuitry.

• Do not use abrasive cleaning solvents to clean the Helix.

• Do not expose the Helix to extremely high or low temperatures as this will shorten the life of the electronic components, destroy the battery, and/or distort certain plastic parts.

• Do not dispose of the Helix in fire as it may explode or combust.

• Do not expose the Helix to contact with sharp objects as this will cause scratches and damage.

• Do not allow the Helix to fall from high places, as doing so may damage the internal circuitry.

• Do not attempt to disassemble the Helix. Users who disassemble the Helix scooter without permission will void the warranty.

• Use only the charger provided by Hover-1.

• Avoid using water or other liquids for cleaning. If water or other liquids enter the Helix, it will cause permanent damage to the internal components.

The Hover-1 Buggy HY-H1-BGY includes the following parts:

• (1) Seat

• (1) Seat Frame

• (1) Foot Rest Frame

• (1) Left Handle Bar

• (1) Right Handle Bar

• (2) Set Hook & Loop Straps with Rubber Protectors (Preassembled)

• (1) Wrench

• (1) Allen Wrench

• (2) Locker

• (2) M8*40 Screw

• (4) M6*16 Screw

• (2) M8 Nut

• (4) M6 Nut

• (1) Flag Set

• (1) Flag Holder

Carefully follow these steps to assemble the Hover-1 Buggy. Ensure all contents from the “Parts List” are accounted for.

1. Put the Seat Frame, Frame, Left Handle Bar, and Right Handle Bar in a pre-assembly position as shown in the manual.

2. Locate the provided 2 M8*40 Screws, 2 M8 Nuts, and Flag Holder. Attach the left and right handle bars to the seat frame. Position the Flag holder on either side and fasten the handle bars and Flag holder with the Screws and Nuts.

3. Insert the frame into the seat frame. Adjust the foot rest extension and the seat frame to your preferred length. Secure the frame in place using the 2 lockers.

4. Align the 4 screw holes in the seat with the seat frame. Secure the seat in place with the 4 M6*16 screws and 4 M6 nuts using the allen wrench.

5. Your Hover-1 Buggy is now completely assembled.

Your Hover-1 Buggy should be completely assembled prior to installation. Your hoverboard must be calibrated and turned OFF prior to installing the buggy.

1. Place the pedal mounts onto the foot pedals of your self-balancing scooter with the front wheel of the buggy facing forward. Ensure the pedal mounts are centered on the foot pedals of your scooter as much as possible.

2. Secure your Hover-1 Buggy to your self-balancing scooter using both adjustable straps with rubber protectors. Attach one end of each strap to the holes on the front of each pedal mount.

3. Wrap one set of adjustable straps under your self-balancing scooter and attach the ends of the straps on the back of each pedal mount. The rubber protectors on the straps should be centered underneath the scooter, with side B facing the ground.

4. Adjust both adjustable straps so that they are secured tightly around your scooter.

5. Attach the Flag segments together then insert the assembled Flag into the Flag Holder of the buggy.

6. Your Hover-1 Buggy should now be properly installed onto your scooter.

Ensure that your Hover-1 Buggy and scooter are in proper working order each and every time you ride. If a part of the Hover-1 Buggy does not function correctly, please contact the Customer Support Center.

• Ensure your tire pressure is at the suggested PSI level for your scooter before riding.

• Ensure the battery of your scooter is fully charged before riding your Hover-1 Buggy.

• Ensure that the screws on the Hover-1 Buggy are locked firmly before each ride.

• Check to ensure the tires of your scooter are not worn.

• Check to ensure all connections are maintained on your scooter.

• Do not ride a Hover-1 Buggy with a part that is damaged; replace the damaged part before riding.

The first rule in safe riding is to use common sense. A Hover-1 Buggy is vulnerable and can tip over or pitch you over the front wheel. Follow these safe riding practices:

Laws and Gear:

• Check local laws governing riding on public roads. This product is strictly forbidden to use on roads and highways, unless your local laws state otherwise.

• Always wear a properly fitted helmet that meets CPSC or CE safety standards.

• You must wear a safety helmet, knee and elbow pads and other necessary protective gear when riding.

• Obey all local laws, traffic signals, pedestrian crosswalks, etc.

Riding Practices:

• If riding with friends and multiple Hover-1 Buggys, ride single file in a straight line.

• Have a satisfactory signaling device (bell, horn, etc.) to warn drivers and pedestrians of your approach.

• Ride defensively; expect the unexpected.

• Give pedestrians the right-of-way. Do not ride too close to them and alert them if you intend to pass from behind.

• Slow down at all street intersections and look to the left and right before crossing.

• Always use proper hand signals for turning and stopping. Give signals 100ft before stopping or turning and always return both hands to the handle bars before stopping or turning.

• Watch for cars pulling out into traffic and for the sudden opening of car doors.

• Avoid potholes, drainage grates or other hazards.

• Cross railroad tracks at a right angle.

• Do not ride on soft road edges, gravel, sand and uneven surfaces. Ride slowly and avoid quick turns.

• Never hitch onto other vehicles.

• Do not “stunt” ride or race in traffic.

• Do not weave in and out of traffic or swerve from side to side.

• Do not make sharp turns.

• Do not operate near swimming pools or other bodies of water.

Device Condition:

• Check all components and make sure the buggy is securely and correctly attached to the scooter before each ride.

• Be sure the scooter is properly calibrated before each ride. The buggy must be detached from the scooter for proper calibration.

• Do not ride your Hover-1 Buggy in wet weather, as there are electronic components in your scooter that may be damaged if exposed to water.

General Warning:

To reduce the risk of injury, adult supervision is required. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools or other bodies of water; always wear shoes, and never allow more than one rider.

Ensure your Hover-1 Buggy is fully assembled, correctly installed, and your scooter is properly calibrated. After reviewing the pre-ride checklist, follow these steps to begin riding:

1. Turn on your scooter.

2. Sit comfortably in the Hover-1 Buggy seat.

3. Place your feet onto the foot rests.

4. To move forward: Firmly grip both handle bars and slowly push them downward simultaneously.

5. To brake: When riding, slowly pull both handle bars upwards simultaneously.

6. To reverse: Slowly pull both handle bars upwards simultaneously from a stopped position.

7. To turn right: Push the right handle bar down while holding the left handle bar in a neutral position.

8. To turn left: Push the left handle bar down while holding the right handle bar in a neutral position.