FITBIT IONIC FB503 (01) PDF DOCUMENT

Your Ionic box includes:

• Watch with large wristband

• Charging cable

• Additional small wristband

Ionic’s detachable wristbands come in a variety of colors and materials, sold separately.

The free Fitbit app is compatible with more than 200 devices that support iOS, Android, and Windows 10 operating systems.

To get started:

1. Find the Fitbit app in one of the locations below, depending on your device:

• Apple App Store for iOS devices such as an iPhone or iPad.

• Google Play Store for Android devices such as the Samsung Galaxy S6 and Motorola Droid Turbo 2.

• Microsoft Windows Store for Windows 10 devices such as the Lumia phone or Surface tablet.

2. Install the app. If you don’t have an account with the store, you must create one before you can download the app.

3. When the app is installed, open it and tap Join Fitbit to be guided through a series of questions that help you create your Fitbit account, or log in to your existing account.

4. Continue following the on-screen instructions to connect, or “pair”, Ionic to your phone or tablet. Pairing makes sure the watch and phone or tablet can communicate with one another (sync data back and forth).

If you don’t have a smartphone, you can set up and sync Ionic using a Bluetooth-enabled Windows 10 PC and the Fitbit app.

To get the Fitbit app for your computer:

1. Click the Start button on your PC and open the Windows Store (called Store).

2. Search for “Fitbit app”. After you find it, click Free to download the app to your computer.

3. If you’ve never downloaded an app to your computer, you’ll be prompted to create an account with the Windows Store.

4. Click Microsoft account to sign in with your existing Microsoft account. If you don’t already have an account with Microsoft, follow the on-screen instructions to create a new account.

5. When the app is installed, open it and tap Join Fitbit to be guided through a series of questions that help you create your Fitbit account, or log in to your existing account.

6. Continue following the on-screen instructions to connect, or “pair”, Ionic to your phone or tablet. Pairing makes sure the watch and phone or tablet can communicate with one another (sync data back and forth).

During setup, you’re prompted to connect Ionic to your Wi-Fi network. Ionic uses Wi-Fi to download playlists and apps from the Fitbit App Gallery, and for faster firmware updates.

Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. Your watch won’t connect to 5GHz, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. If you see fields for a username or domain when connecting to the Wi-Fi network on a computer, the network isn’t supported.

For best results, connect Ionic to your home or work Wi-Fi network. Make sure you know the network password before connecting.

Regularly sync Ionic with the Fitbit app to transfer data to your dashboard. We recommend syncing at least once a day.

Each time you open the Fitbit app, Ionic syncs automatically when it’s nearby. Ionic also syncs with the app every 15 minutes if All-Day Sync is on. To turn on this feature:

From the Fitbit app dashboard, tap or click the Account icon > Ionic tile > All-Day Sync.

You can also use the Sync Now option in the app at any time.

Place Ionic around your wrist. The side of the watch marked with “fitbit” should be on the bottom of your wrist.

Placement for all-day wear vs exercise

For all-day wear when you’re not exercising, Ionic should usually rest a finger’s width below your wrist bone and lay flat, as you would normally wear a watch.

For optimized heart-rate tracking while exercising, keep these tips in mind:

• Try wearing Ionic higher on your wrist during exercise for an improved fit and more accurate heart-rate reading. Many exercises such as bike riding or weight lifting cause you to bend your wrist frequently, which could interfere with the heart-rate signal if the watch is lower on your wrist.

• Make sure the watch is in contact with your skin.

• Don’t wear your watch too tight; a tight band restricts blood flow, potentially affecting the heart-rate signal. However, the watch should be slightly tighter (snug but not constricting) during exercise than during all-day wear.

• With high-intensity interval training or other activities where your wrist is moving vigorously and non-rhythmically, the movement may limit the sensor’s ability to provide a heart-rate reading. If your watch doesn’t show a heart-rate reading, try relaxing your wrist and staying still briefly (about 10 seconds). Then you should see a heart-rate reading.

For greater accuracy and ease of use, Ionic needs to know if you wear it on your dominant or non-dominant hand. Your dominant hand is the one you use for writing and eating. If you decide to move Ionic to the other wrist, change the Wrist setting in the Fitbit app.

Manage basic settings including brightness, heart rate, and paired Bluetooth devices directly on your watch. Open the Settings app and then tap a setting to adjust it. Swipe up to see the full list of settings.

From the clock, swipe right to the shortcuts screen to adjust the display and notifications settings or check your watch’s battery level.

To preserve battery, Ionic’s screen turns off when not in use. To wake it up, turn your wrist towards you, or you can double-tap the screen or press any button.

To turn notifications on or off from the watch, swipe right from the clock face to the shortcuts screen and tap Notifications to adjust the setting.

You can also turn notifications off so that you don’t receive them during exercise and sleep. From the Settings app, tap Notifications and then tap During Exercise or During Sleep to adjust the setting.

To help keep your Fitbit watch secure, turn on device lock in the Fitbit app, which prompts you to enter a personal 4-digit PIN code to unlock your watch. If you set up Fitbit Pay to make contactless payments from your watch, device lock is turned on automatically and you’re required to set a code. If you don’t use Fitbit Pay, device lock is optional.

To turn on device lock or reset your PIN code in the Fitbit app:

From the Fitbit app dashboard, tap or click the Account icon > Ionic tile > Device Lock.

Remove a wristband

1. Turn Ionic over and find the band latches—there’s one on each end where the band meets the frame.

2. To release the latch, press down on the flat metal button on the strap.

3. Gently pull the band away from the watch to release it.

4. Repeat on the other side.

If you’re having trouble removing the band or if it feels stuck, gently move the band back and forth to release it.

Attach a wristband

To attach a wristband, press it into the end of the watch until you feel it snap into place. The band with the clasp attaches to the top of the watch.

Ionic has a touch screen with a colored LCD and three buttons: back, top, and bottom. Navigate Ionic by swiping side to side and up and down or by pressing the buttons.

The home screen is the clock. On the clock:

• Swipe up to see notifications.

• Swipe down to control music.

• Swipe right to see the shortcuts screen.

• Swipe left to scroll through the apps installed on your watch.

Depending on the clock face you choose, you can also tap the clock screen to scroll through your daily stats.

To open an app, swipe to find the app and then tap it.

Press and hold the buttons on Ionic for a faster way to use features:

• To use Fitbit Pay, press and hold the back button.

• To control music, press and hold the top button.

• To scroll through notifications, press and hold the bottom button.

Press the buttons on Ionic for quick access to your favorite apps. To access these shortcuts, Ionic must be on the clock screen. The buttons are mapped as follows:

• Top button—opens the app located in the top left of the first app screen. If you haven’t reordered your apps, the Today app opens.

• Bottom button—opens the app located in the bottom left of the first app screen. If you haven’t reordered your apps, the Exercise app opens.

You can customize Ionic by organizing your apps.

To turn off Ionic’s screen when not in use, briefly cover the watch face with your opposite hand.

You can see your battery level at any time: from the clock, swipe right to the shortcuts screen or open your Fitbit dashboard.

If your battery is low (less than 24 hours remaining), Ionic alerts you with the red battery indicator. If your battery is critically low (less than 4 hours remaining), the red battery indicator flashes.

Wi-Fi won’t work on Ionic when the battery is below approximately 25%.

To charge your watch:

1. Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger.

2. Hold the other end of the charging cable near the port on the back of the watch until it attaches magnetically.

3. Make sure the pins on the charging cable lock securely with the port. The connection is secure when the watch vibrates and the battery icon or percent charged appears on the screen.

Charging fully takes up to 2 hours. While the watch charges, you can tap the screen or press any button to check the battery level.

Key functions of the watch are designed to be used without needing your phone nearby:

• Set a silent alarm

• See your daily stats

• Track your hourly activity

• See your heart rate

• Track and analyze your activity

• Work out with Fitbit Coach

• Practice guided breathing sessions

• Personal music and podcasts

• Make purchases

After completing an activity, remember to sync Ionic with the Fitbit app to transfer your stats to the dashboard.

Ionic comes with a variety of clock faces so you can customize the look of your watch and track the stats that matter most. Change your clock face in the Fitbit app.

You can set up to 8 silent alarms that gently vibrate at the time chosen. You can set, manage, and delete silent alarms directly on your watch’s screen in the Alarms app. You can also manage alarms in the Fitbit app or fitbit.com dashboard.

When your silent alarm goes off, the watch flashes and vibrates. To dismiss the alarm, tap the check mark or press the bottom button. To snooze the alarm for 9 minutes, tap the ZZZ icon or press the top button. Tap snooze as many times as you like. Ionic goes into snooze mode automatically if you ignore the alarm for more than 1 minute.

To use the stopwatch:

1. On Ionic, open the Timer app.

2. If you used the countdown timer previously, tap the stopwatch icon at the top.

3. Tap the play button to start the stopwatch.

4. Tap the pause button to stop.

5. Tap the reset icon or press the top button to reset the stopwatch.

Note that the stopwatch and countdown timer can run at the same time.

To use the countdown timer:

1. On Ionic, open the Timer app.

2. If you used the stopwatch previously, tap the hourglass icon at the top.

3. Tap the screen and then scroll to set the timer.

4. Press the back button to return to the countdown screen.

5. Tap the play button to start. Ionic flashes and vibrates when the time allotted is done.

6. Tap the check mark icon or press the bottom button to stop the alert.

Note that the stopwatch and countdown timer can run at the same time.

The Today app on Ionic tracks these all-day stats:

• Steps taken

• Steps this hour

• Heart rate and resting heart rate

• Distance covered

• Calories burned

• Floors climbed

• Active minutes

To change the order of the daily stats tiles in the Today app, press and hold a tile until it’s selected and then drag it to a new location.

All Ionic stats except sleep reset at midnight to begin a new day.

Ionic tracks your progress towards a daily activity goal of your choice. When you reach your goal, the watch vibrates and shows a celebration.

Choose a goal

By default, your goal is 10,000 steps per day, but you may have changed this goal during setup. You can change the goal to distance traveled, calories burned, or active minutes and select a corresponding value. For example, you may want to keep steps as your goal but change the target from 10,000 to 20,000 steps.

See goal progress

Some clock faces show a goal progress ring or bar to help keep you motivated.

Ionic helps you stay active throughout the day by keeping track of when you’re stationary and reminding you to move.

If you haven’t walked at least 250 steps in a given hour, at 10 minutes before the hour you’ll feel a vibration reminding you to walk. When you meet the 250-step goal after receiving a reminder, you’ll feel a second vibration and see a congratulatory message.

Ionic automatically detects several exercises and records them in your exercise history using the SmartTrack feature. For greater precision or to see real-time stats and a workout summary on your watch, manually start and stop an exercise using the Exercise app.

By default, SmartTrack detects continuous movement of at least 15 minutes in length. You can increase or decrease the minimum duration or disable SmartTrack for 1 or more exercise types.

Wear Ionic to bed to automatically track your time asleep and sleep stages. To see your sleep stats, sync your watch when you wake up and check your dashboard.

Set a sleep goal

By default, you have a sleep goal of 8 hours of sleep per night. You can customize this goal to meet your needs in the Fitbit app.

Set a bedtime reminder

The Fitbit dashboard can recommend consistent bedtimes and wake times to help you improve the consistency of your sleep cycle. You can choose to be reminded nightly when it’s time to start getting ready for bed.

Learn about your sleep habits

Ionic tracks several sleep metrics including when you go to bed, how long you’re asleep, and your time spent in each sleep stage.

Ionic uses PurePulse technology to track your heart rate automatically and continuously. Ionic allows you to view your real-time heart rate and your resting heart rate on your watch in the Today app. Certain clock faces show your real-time heart rate on the clock screen.

During a workout, Ionic shows your heart-rate zone to help you target the training intensity of your choice.

The Heart Rate setting on Ionic has two options:

• Off—Heart Rate tracking is off.

• On—Heart Rate tracking is on when the watch is on your wrist.

To adjust the Heart Rate setting, open the Settings app on Ionic > Heart Rate.

Note that the green LED on the back of Ionic continues to flash even if you turn off Heart Rate tracking.

Before you turn on notifications in the Fitbit app, make sure that Bluetooth on your phone is on and that your phone is allowed to send notifications (often under Settings > Notifications). Then follow the steps below to set up notifications:

1. With your watch nearby, on the Fitbit app dashboard, tap the Account icon > Ionic tile.

2. Tap Notifications. When you’re prompted to pair Ionic, follow the on-screen instructions. After you’ve paired your watch, “Ionic” will appear in the list of Bluetooth devices connected to your phone. Call, text, and calendar notifications are turned on automatically.

3. To turn on notifications from apps installed on your phone, including Fitbit and WhatsApp, tap App Notifications and then turn on the specific notifications you want to see.

4. Tap Notifications > Ionic in the top left corner to return to device settings, which syncs your watch to complete the setup.

When your phone and Ionic are within range, a notification causes the watch to vibrate. If you don’t read the notification when it arrives, you can check it later by swiping up on the clock screen or pressing and holding the bottom button.

Ionic stores up to 25 notifications, after which the oldest are replaced as you receive new ones. Notifications delete automatically after 24 hours.

To manage notifications:

• On the clock, swipe up to see your notifications and tap any notification to expand it.

• To delete a notification, open it and swipe right.

• To delete all notifications at once, swipe down to the bottom of your notifications and tap Clear All.

• To turn off all notifications from a third-party app, press and hold a notification from that app and tap Off. To turn notifications on, press and hold a notification and tap On or open the Fitbit app and find the specific app under Notifications.

You can turn off all notifications on Ionic or in the Fitbit app. To do so on your watch, swipe right from the clock to the shortcuts screen. Tap Notifications to change the setting to Off.

Note that if you use the Do Not Disturb setting on your phone, notifications are disabled until you turn off this setting.

If paired to an iPhone, Ionic lets you accept or reject incoming phone calls. To accept a call, tap the green phone icon on your watch’s screen. Note that you can’t speak into the watch — accepting a phone call answers the call on your nearby phone. To reject a call, tap the red phone icon to send the caller to voicemail.

The caller’s name appears if that person is in your contacts list; otherwise you’ll see a phone number.

To track an exercise:

1. On your watch, open the Exercise app.

2. Swipe to find the exercise of your choice.

3. Tap the exercise to select it. You’ll see the Let’s Go! screen. If you chose an exercise with GPS, you’ll see a satellite icon in the top left as your watch tries to connect to a GPS signal. When your watch says “connected” and the watch vibrates, GPS is connected.

4. Tap the play icon or press the bottom button to begin tracking your exercise. Ionic shows 3 real-time stats of your choice. Swipe the middle stat to scroll through your real-time stats.

5. When you’re done with your workout or want to pause, press the bottom button.

6. When prompted, confirm you want to end the workout.

7. Press the top button to see your workout summary.

8. Tap Done to close the summary screen.

During exercise, Ionic shows 3 stats about your activity. The top and bottom stats show 1 stat of your choice; swipe the middle stat to scroll through other stats or see the time of day. Refer to the chart below for the stats shown by default on Ionic for different exercise types.

Customize various settings for each exercise type right on your watch. For example, you can choose to turn GPS on or off, automatically pause an activity when you stop moving (known as Auto-Pause), receive alerts when you reach certain milestones during your workout (known as cues), and track runs with GPS automatically without opening the Exercise app (known as Run Detect). You can also choose to keep the screen on during exercise (known as Always-On Screen).

To customize an exercise setting:

1. On Ionic, tap the Exercise app.

2. Swipe through the list of exercises until you find the one you want to customize.

3. Tap the gear icon in the top left and scroll through the list of settings.

4. Tap a setting to adjust it.

5. When you’re done, press the back button to return to the exercise screen and then press the play icon to start the workout.

After you complete a workout, Ionic shows a summary of your stats. Sync your tracker to save the workout in your exercise history. The chart below shows the stats you see on your screen after you complete a specific exercise.

Default heart-rate zones are calculated using your estimated maximum heart rate. Fitbit calculates your maximum heart rate with the common formula of 220 minus your age.

Note that the heart-rate value appears gray if your watch is searching for a stronger reading.

Instead of using the default heart-rate zones, you can set a custom zone or a custom max heart rate if you have a specific target in mind. For example, elite athletes might have a target that differs from the American Heart Association’s recommendations for the average person. When you’re in your custom zone, you’ll see a solid heart on your watch. When you’re not in the zone you’ll see an outline of a heart.

The Fitbit Coach app provides guided bodyweight workouts on your wrist to help you stay fit anywhere.

To start a workout:

1. On Ionic, tap the Fitbit Coach app.

2. Scroll through the list of workouts.

3. Tap a workout and then press the play button to start. To preview the workout first, tap the menu icon in the top right.

After you complete a workout, sync your watch with the Fitbit app to share your stats with friends and family.

When used with the Fitbit app, Ionic helps you track your overall cardiovascular fitness. From the Fitbit app dashboard, tap the heart rate tile and then swipe to see your cardio fitness score (also known as VO2 Max) and cardio fitness level which shows how you compare to your peers.

The Relax app on Ionic provides personalized guided breathing sessions to help you find moments of calm throughout the day. You can choose between 2-minute and 5-minute long sessions.

To begin a session:

1. On Ionic, tap the Relax app.

2. The 2-minute session is the first option. Tap the gear icon to choose the 5-minute session or turn off the optional vibration. Then press the back button to return to the Relax screen.

3. Tap the play symbol to start the session and follow the on-screen instructions.

After the exercise, you’ll see a summary that shows your alignment (how closely you followed the breathing prompt), your heart rate at the start and end of the session, and how many days you completed a guided breathing session this week.

With the Pandora app for Ionic, you can download up to 3 of your most-played Pandora stations or popular curated Workout stations directly to your watch. Note that you need a paid subscription to Pandora and a Wi-Fi connection to download stations.

To download Pandora stations:

1. If you haven’t already done so, make sure Ionic can connect to your Wi-Fi network.

a. From the Fitbit app dashboard, tap or click the Account icon > Ionic tile.

b. Tap or click Wi-Fi Settings.

c. Tap or click Add Network and follow the on-screen instructions to connect to your Wi-Fi network.

2. Go back to the dashboard and then tap or click Media.

3. Tap or click Pandora.

4. Follow the on-screen instructions to log into your Pandora account. If you don’t have a paid Pandora subscription, upgrade your existing account or create a new account and then return to the Fitbit app to complete the setup.

5. In the Fitbit app, choose to auto-sync up to 3 of your most-played Pandora stations or manually select up to 3 Workout stations. If you have Thumbprint Radio on your Pandora account, it also downloads to your watch regardless of which option you choose.

6. Plug your watch into the charger. Stations download automatically when the watch is charging and in range of your Wi-Fi network, or tap Force Sync Now in the Fitbit app to add the stations to your watch.

To download playlists of your personal music and podcasts from your iTunes Library or Windows Media Player to Ionic, you need a Windows 10 PC connected to Wi-Fi. You can only transfer files that you own or don’t require a license.

1. Create a playlist

Create at least 1 playlist of songs or podcasts in iTunes or Windows Media Player. If you use iTunes, approve the app to share playlists with your watch: Open iTunes > Edit > Preferences > Advanced > Share iTunes Library XML with other applications > OK.

2. Install the Fitbit app

Install the Fitbit app on your computer from the Windows Store.

3. Connect to Wi-Fi

Make sure Ionic and your PC are connected to the same Wi-Fi network.

4. Download your playlists

1. Plug your watch into the charger.

2. On your PC, open the Fitbit app and click the Account icon > Ionic tile.

3. Click Media > Personal Music.

4. On Ionic, open the Music app and then tap Transfer Music. You may need to scroll down to see the button.

5. Wait a few moments for Ionic to connect. It will show “Ready to Transfer”.

6. When prompted, follow the on-screen instructions on your computer to choose the playlists you want to download. After you choose a playlist, the download starts automatically.

7. After the download is complete, pair Bluetooth headphones or another Bluetooth audio device to Ionic and open the Music app to listen.

To download playlists of your personal music and podcasts from your iTunes Library to Ionic, you need a Mac connected to Wi-Fi.

1. Create a playlist

Create at least 1 playlist of songs or podcasts in iTunes. Make sure you approve iTunes to share playlists: Open iTunes > Preferences > Advanced > Share iTunes Library XML with other applications > OK.

2. Connect to Wi-Fi

Make sure Ionic and your Mac are connected to the same Wi-Fi network.

3. Install Fitbit Connect

Install a free software application called Fitbit Connect. Go to the Fitbit setup page, scroll down, and click the option to Download for Mac. Double-click Install Fitbit Connect.pkg and follow the installer.

4. Download your playlists

1. Plug your watch into the charger.

2. In the Fitbit Connect window on your computer, click Manage My Music.

3. Log in to your Fitbit account.

4. On Ionic, open the Music app and then tap Transfer Music. You may need to scroll down to see the button.

5. Wait for Ionic to connect.

6. When prompted, follow the on-screen instructions to choose the playlists you want to download. After you choose a playlist, the download starts automatically.

7. After the download is complete, pair Bluetooth headphones and open the Music app to listen.

1. Press and hold the top button or tap the screen while music is playing.

2. Play or pause the track or tap the arrow in the top right to skip to the next track.

3. To open additional controls, tap the 3 dots (…) in the top left corner.

4. With the additional controls, adjust the volume and change the audio device. Depending on the audio source, you can also rewind to a previous track and shuffle songs.

5. To switch the Bluetooth audio output device, tap the device icon in the lower left and choose a device.

6. Press the back button to return to the track listing or an app.

1. If you have an Android or Windows 10 phone, turn on Bluetooth Classic to control music on your phone. To do so, open the Settings app on Ionic > Bluetooth > Bluetooth Classic > Pair.

2. From any screen, press and hold the top button or swipe down from the top of the screen. You may see the current track playing or the most recently played track.

3. To open additional controls, tap the 3 dots (…) in the top left corner.

4. Tap Phone to change the audio source from Ionic to your phone. Then use your watch to control the audio playing on your phone.

Connect up to 8 Bluetooth audio devices with Ionic. When you add a new Bluetooth audio device for the first time, make sure both the device and Ionic are in pairing mode.

To pair a new Bluetooth audio device:

1. Start by activating pairing mode on your Bluetooth headphones, speaker, or other audio device.

2. On Ionic, open the Settings app and then scroll down and tap Bluetooth.

3. Tap + New Device. Ionic searches for nearby devices.

4. When Ionic finds nearby Bluetooth audio devices, it shows a list on the screen. Tap the name of the device you want to pair.

When pairing is complete, a check mark appears on the screen.

To listen to music with a different Bluetooth audio device:

1. On Ionic, open the Settings app.

2. Tap Bluetooth.

3. Tap the audio device you want to use or pair a new device. Then wait a moment for the device to connect.

When Fitbit Flyer is connected to Ionic, you can check the battery levels for both devices on your watch’s shortcuts screen (swipe right from the clock).

If you connected a different Bluetooth audio device to Ionic, you may be able to see the battery level on the shortcuts screen depending on the device.

To use Fitbit Pay, add at least 1 credit or debit card from a participating bank to the Wallet section of the Fitbit app. You can add up to 6 payment cards.

To set up Fitbit Pay:

1. With your watch nearby, on the Fitbit app dashboard, tap or click the Account icon > Ionic tile.

2. Tap or click the Wallet tile.

3. Follow the on-screen instructions to add a payment card. In some cases, your bank may require additional verification. If you’re adding a card for the first time, you’ll be prompted to set a 4-digit PIN code for your watch (if you haven’t already done so). Note that you also need to have Touch ID or a PIN code turned on for your phone.

4. After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven’t already done so) to complete the setup.

Make purchases with Fitbit Pay at any store that accepts contactless payments. To determine if the store accepts Fitbit Pay, look for the contactless payment symbol on the payment terminal.

For added security, you must wear Ionic on your wrist to use Fitbit Pay.

To pay with Ionic (All customers except those in Australia):

1. When you’re ready to pay, press and hold the left button on your watch for 2 seconds.

2. If prompted, enter your 4-digit watch PIN code.

3. After your card appears on the screen, hold your wrist near the payment terminal.

Customers in Australia:

1. If you have a credit or debit card from an Australian bank, hold your watch near the payment terminal to pay. If your card is from a bank outside of Australia, follow the steps for other customers.

2. If prompted, enter your 4-digit watch PIN code.

3. If the purchase amount exceeds $100 AU, follow the instructions on the payment terminal. If prompted for a PIN code, enter the PIN code for your card (not your watch).

When the payment succeeds, your watch vibrates and you’ll see a confirmation on the screen. If the payment terminal doesn’t recognize Fitbit Pay, make sure the watch face is near the reader and that the cashier knows you’re using a contactless payment.

Add new apps to Ionic from the Fitbit App Gallery, which is accessed through the Fitbit app.

To add an app:

1. With your watch nearby, on the Fitbit app dashboard, tap or click the Account icon > Ionic tile.

2. Tap or click Apps > All Apps.

3. Browse the available apps. When you find the one you want to install, tap or click it.

4. Tap or click Install to add the app to Ionic.

To change the placement of an app, press and hold an app on Ionic until it’s selected and then drag it to a new location. You know the app is selected when it increases slightly in size.

You can choose to delete most apps installed on Ionic.

To remove an app:

1. With your watch nearby, on the Fitbit app dashboard, tap or click the Account icon > Ionic tile.

2. Tap or click Apps.

3. Under My Apps, find the app you want to remove. You may have to scroll down to see some of the apps.

4. Tap or click the app > Remove.

Apps on Ionic update automatically over Bluetooth or Wi-Fi as needed. Ionic searches for updates when plugged into the charger and in range of your Wi-Fi network. When an update is in progress over Wi-Fi, the download icon appears on the shortcuts screen.

When a firmware update is available you’ll see a notification in the Fitbit app prompting you to update. When the update starts, a progress bar appears on Ionic and in the Fitbit app until the update is complete. Updating Ionic can take an hour or longer and may be demanding on the battery. For this reason, we recommend plugging your watch into the charger before starting the update.

For best results, make sure your watch is charged and can connect to your Wi-Fi network. Keep your watch and phone or computer close to each other during the update process.

Occasionally, the heart rate on your watch may have difficulty finding a good signal. When this happens, you’ll see dashed lines where your current heart rate usually appears.

If you’re not getting a heart-rate signal, first make sure you’re wearing your watch correctly, either moving it higher or lower on your wrist or tightening or loosening the band. Ionic should be in contact with your skin. After holding your arm still and straight for a short time, you should see your heart rate again. If the heart rate signal is still missing, open the Settings app on your watch and make sure Heart Rate is set to On.

Environmental factors including tall buildings, dense forest, steep hills, and even thick cloud cover can interfere with Ionic’s ability to connect to GPS satellites. If your watch is searching for a GPS signal during an exercise, you’ll see “connecting” appear at the top of the screen.

For best results, wait for Ionic to find the signal before you start your workout.

If Ionic can’t connect to Wi-Fi, first make sure that you’re attempting to connect your watch to a compatible network (open, WEP, WPA personal, or WPA2 personal). Ionic can’t connect to 5GHz Wi-Fi, WPA enterprise, or public networks that require logins, subscriptions, or profiles.

After verifying the network is compatible, restart your watch and then try connecting to Wi-Fi again. If you see other networks appear in the list of available networks but not your preferred network, move your watch closer to your router.

If you’re trying to download personal music or podcasts, make sure Ionic and your computer are connected to the same Wi-Fi network. For a stronger Wi-Fi connection, move your watch closer to your router.

If you’re trying to download Pandora stations, first make sure your Wi-Fi network is working correctly. Try connecting another device to your network. If it connects successfully, try again to download your station.

If you experience one of the following problems, it may be fixed by restarting your watch:

• Not syncing despite successful setup

• Not responding to taps despite being charged

• Not tracking your steps or other data

Restarting your watch reboots the device but does not delete any data.

To restart your watch, press and hold the back and bottom buttons for a few seconds until you see the Fitbit logo on the screen.

Factory reset Ionic to erase apps and all personal data from the device, including credit and debit cards you added for Fitbit Pay. If you want to give Ionic to another person or wish to return it for a refund, first complete a factory reset:

On Ionic, open the Settings app > About > Factory Reset.

Fitbit Ionic contains the following sensors and motors:

• A MEMS 3-axis accelerometer, which tracks your motion patterns

• An altimeter, which tracks altitude changes

• A GPS receiver with GLONASS, which tracks your location during a workout

• An optical heart-rate tracker

• Ambient light sensor

• Temperature sensor

• A vibration motor for alarms, goals, notifications, and reminders.

Ionic stores your stats and data for 7 days in between the times you sync your watch. Stored data consists of All-Day stats (including steps, distance, calories burned, active minutes, heart rate, and stationary vs. active hours) as well as sleep stages, SmartTrack activity, and exercise data. We recommend syncing your watch at least once a day.

Note that accessory wristbands sold separately may vary slightly.