FITBIT CHARGE 2 FB407 (01) PDF MANUAL

Your Fitbit Charge 2 box includes:

• Tracker

• Charging cable

The top and bottom detachable wristbands can be swapped for other colors and materials sold separately.

The free Fitbit app is compatible with more than 200 mobile devices that support iOS, Android, and Windows 10 operating systems. To get started:

1. Make sure the Fitbit app is compatible with your mobile device by checking http://www.fitbit.com/devices.

2. Find the Fitbit app in one of these locations, depending on your device:

• The Apple® App Store® for iOS devices such as an iPhone® or iPad®.

• The Google Play™ Store for Android devices such as the Samsung® Galaxy® S5 and Motorola Droid Turbo.

• The Microsoft® Windows Store for Windows 10 mobile devices such as the Lumia™ phone or Surface™ tablet.

3. Install the app. Note that if you don’t have an account with the store you’ll be required to create one before you can download the app.

4. When the app is installed, open it and tap Join Fitbit to be guided through a series of questions that help you create your Fitbit account, or login to your existing account.

5. Continue following the onscreen instructions to connect, or pair, your Charge 2 to your mobile device. Pairing makes sure the tracker and mobile device can communicate with one another (sync data back and forth).

When you’re done pairing, read through the guide about your new tracker and then explore the Fitbit dashboard.

If you don’t have a mobile device, you can set up and sync your tracker using a Bluetooth-enabled Windows 10 PC. The same Fitbit app that is available for Windows 10 mobile devices is available for your computer. To get the Fitbit app for your computer:

1. Click the Start button on your PC and open the Windows Store (called Store).

2. Search for “Fitbit app” and when you find it click Free to download the app to your computer.

3. If you’ve never downloaded an app to your computer you’ll be prompted to create an account with the Windows Store.

4. Click Microsoft account to sign in with your existing Microsoft account. If you don’t already have an account with Microsoft, follow the onscreen instructions to create a new account.

5. Open the app after it’s done downloading.

6. Click Join Fitbit to be guided through a series of questions that help you create a Fitbit account, or login to your existing account.

7. Continue following the onscreen instructions to connect, or pair, your Charge 2 with the Windows 10 app. Pairing makes sure the tracker and app can communicate with one another (sync data back and forth).

When you’re done pairing, read through the guide about your new tracker and then explore the Fitbit dashboard.

If you don’t have a compatible mobile device, you can set up your tracker with a Bluetooth-enabled Mac and use the fitbit.com dashboard to see your stats. To use this method you’ll first install a free software application called Fitbit Connect that lets Charge 2 sync its data with your fitbit.com dashboard. To install Fitbit Connect and set up your tracker:

1. Go to http://www.fitbit.com/setup.

2. Scroll down and click the option to download. If the button does not correctly show your type of computer (for example, if it says “Download for Mac”), choose the correct type, then click the button.

3. You’ll see an option to open or save a file; choose open. After several seconds you’ll see an option to install Fitbit Connect.

4. Double-click Install Fitbit Connect.pkg. The Fitbit Connect installer opens.

5. Click Continue to move through the installer.

6. When prompted, choose Set up a New Fitbit Device.

7. Follow the onscreen instructions to create a Fitbit account, or login to your existing account, and connect your tracker with Fitbit Connect.

When you’re done with the setup steps, Fitbit guides you through an introduction to your new Charge 2 and then takes you to the fitbit.com dashboard.

When you start using your Charge 2 you’ll need to regularly sync it with your Fitbit dashboard. The dashboard is where you’ll track progress, see your exercise history, track your sleep patterns, participate in challenges, and much more. We recommend syncing at least once a day.

The Fitbit apps and Fitbit Connect use Bluetooth Low Energy (BLE) technology to sync with your Fitbit tracker.

Each time you open the Fitbit app it syncs automatically if the paired tracker is nearby. You can also use the Sync Now option in the app at any time.

Fitbit Connect syncs every 15 minutes if the tracker is within 20 feet of the computer. To force a sync, click the Fitbit Connect icon located near the date and time on your computer and choose Sync Now.

For all-day wear when you’re not exercising, your Charge 2 should usually rest a finger’s width below your wrist bone and lay flat, as you would normally wear a watch.

For optimized heart rate tracking keep these tips in mind:

1. Experiment with wearing the tracker higher on your wrist during exercise. Because blood flow in your arm increases the farther up you go, moving the tracker up a couple inches can improve the heart rate signal. Also, many exercises such as bike riding or weight lifting cause you to bend your wrist frequently, which is more likely to interfere with the heart rate signal if the tracker is lower on your wrist.

2. Do not wear your tracker too tight; a tight band restricts blood flow, potentially affecting the heart rate signal. That being said, the tracker should also be slightly tighter (snug but not constricting) during exercise than during all-day wear.

3. With high-intensity interval training or other activities where your wrist is moving vigorously and non-rhythmically, the movement may limit the sensor’s ability to provide a heart rate reading. Similarly, with exercises such as weight lifting or rowing, your wrist muscles may flex in such a way that the band tightens and loosens during exercise. If your tracker does not show a heart rate reading, try relaxing your wrist and staying still briefly (about 10 seconds), after which you should see a heart rate reading.

For greater accuracy, your tracker needs to know which wrist you wear it on (right or left) and which hand you consider dominant (right or left). Your dominant hand is the one you usually write or throw with.

During setup you’re asked to choose the wrist where you’re going to wear your tracker. Should you later decide to move your tracker to the other wrist, change the Wrist setting. You can also change your dominant hand at any time with the Handedness setting. Both settings are found in the Account section of the Fitbit app or in the Personal Info section of your fitbit.com dashboard settings.

When you’re not using Charge 2 the display is off. To wake it up:

• Press the button

• Turn your wrist towards you. This behavior, known as Quick View, can be turned off in your tracker settings.

• Double-tap your tracker.

The default or “home” screen is a clock, which is available in several styles. On the clock screen you can:

• Tap to see your steps taken, heart rate, distance, calories burned, floors climbed, active minutes, and hourly activity.

• Press the button to move to through the menus.

• Press and hold the button to turn on or turn off notifications, including reminders to move.

You can customize the both the stats and menus shown on your tracker.

After viewing the clock screen, you can cycle through the different menus to see information or use different functions on your tracker. The following menus are available:

• Heart rate—Shows your current heart rate. Tap to see your resting heart rate.

• Exercise—Tap to move through your exercise choices, then press and hold the button to start the selected exercise. Press and hold the button again to end the exercise.

• Relax—Tap to choose a guided breathing session. Press and hold the button to start the session.

• Stopwatch—Press and hold the button to start the stopwatch. Press the button to stop and resume the stopwatch. Press and hold the button again to reset the stopwatch.

• Alarms—Tap to scroll through any alarms you’ve set. Press and hold the button to disable or enable any alarms. The alarm screen appears only when you have alarms set.

• Notifications—Press and hold the button to turn on or turn off notifications. If you turn off notifications, your tracker will not alert you when you receive a phone call, text message, or calendar alert on your mobile device, nor will you receive reminders to move.

• Battery—Shows the percentage of battery life remaining on your tracker. The battery screen appears only if you turn it on in your tracker settings.

For best results, tap your tracker where the screen meets the band as shown. To wake up your tracker, double-tap it; to flip through your stats or the menus, single-tap it. Charge 2 doesn’t respond to swipes. You must use the button or firmly and quickly tap the screen.

Your fully charged Charge 2 has a battery life of up to five days. Battery life and charge cycles vary with use and other factors; actual results will vary.

If your battery is low, when you wake up your Charge 2 you’ll see a low battery icon after a few seconds. If you see a critical battery icon you’ll be unable to navigate to any of the tracker screens until you charge your tracker. Your tracker continues to track your activity until your battery runs out.

You can check your battery level at any time on the battery screen on your tracker or on your Fitbit dashboard. To see the battery screen you must turn on the battery menu item in the Fitbit app.

To charge your tracker:

1. Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger.

2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.

3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display. The battery icon disappears after three seconds.

Charging fully takes about one to two hours. While the tracker charges, you can tap it to check the battery level. A fully charged tracker shows a solid battery icon.

It’s important to clean and dry your Charge 2 regularly. For instructions and more information, see http://www.fitbit.com/productcare.

To remove the wristband:

1. Turn over your Charge 2 and find the band latches—there’s one on each end where the band meets the frame.

2. To release the latch, press down on the flat metal button on the strap.

3. Slide the band up to release it from the tracker.

4. Repeat on the other side.

If you’re having trouble removing the band or if it feels stuck, gently move the band back and forth to release it.

Before you attach a new wristband, first identify the top and bottom bands. The top band has a watch buckle at the end of it. The bottom band has notches and should be attached on the side closest to the charging port.

To attach a band, slide it down on the end of the tracker until you feel it snap into place.

Your Charge 2 continuously tracks a variety of stats whenever you have it on. Press the button to wake up your Charge 2 and see the time of day. Tap the screen to see each of these all-day stats:

• Steps taken

• Current heart rate

• Distance covered

• Calories burned

• Floors climbed

• Active minutes

• Hourly activity

On your Fitbit dashboard you can find other information captured by your tracker, such as:

• Your sleep history, including hours slept and sleep patterns

• The hours of your day that you were stationary vs. active (walked at least 250 steps)

• Your exercise history and progress towards a weekly exercise goal

• Your beats per minute (BPM), average resting heart rate, and time spent in heart-rate zones

Note: Charge 2 resets at midnight to begin a new day.

Charge 2 allows you to view your real-time heart rate and your resting heart rate on your tracker. To view your heart rate, press the button until you get to the Heart rate screen where you’ll see your current heart rate. Tap to see your resting heart rate.

Heart-rate zones help you target the training intensity of your choice. Your tracker shows your current zone above your heart rate, and on your Fitbit dashboard you can see your time spent in zones during a particular day or exercise. Three zones based on American Heart Association recommendations are available by default, or you can create a custom zone if you have a specific heart rate you’re targeting.

Default heart-rate zones are calculated using your estimated maximum heart rate. Fitbit calculates your maximum heart rate with the common formula of 220 minus your age. The heart icon you see above your current heart rate tells you your zone.

Icon	Zone	Calculation	Description
Heart with no fill	Out of Zone	Below 50% of your maximum heart rate.	Your heart rate may be elevated but not enough to be considered exercise.
Heart with bottom half filled	Fat Burn	Between 50% and 69% of your maximum heart rate.	Low-to-medium intensity exercise zone. This zone may be a good place to start for those new to exercise. It’s called the Fat Burn zone because a higher percentage of calories are burned from fat, but the total calorie burn rate is lower.
Heart with top half filled	Cardio	Between 70% and 84% of maximum heart rate.	Medium-to-high intensity exercise zone. In this zone you’re pushing yourself but not straining. For most people this is the exercise zone to target.
Solid filled heart	Peak	Greater than 85% of your maximum heart rate.	High-intensity exercise zone. This zone is for short intense sessions that improve performance and speed.

Instead of using the default heart-rate zones, you can configure a custom zone or a custom max heart rate if you have a specific target in mind. For example, elite athletes might have a target that differs from the American Heart Association’s recommendations for the average person. When you’re in your custom zone you’ll see a solid heart on your tracker. When you’re not in the zone you’ll see an outline of a heart.

Your Charge 2 tracks your progress towards a daily activity goal of your choice. When you reach your goal, the tracker vibrates and shows a celebration.

By default your goal is 10,000 steps per day. You can change the goal in the Fitbit app or dashboard to distance traveled, calories burned, active minutes, or floors climbed and select the corresponding value you prefer. For example, you may want to keep steps as your goal but change the target from 10,000 to 20,000 steps.

A goal progress bar helps keep you motivated. The filled in portion of the bar shown on the clock face indicates that you’re more than halfway to your goal. You can also see detailed progress by tapping through the stats on your tracker or viewing the Fitbit dashboard.

Charge 2 helps keep you active throughout the day by keeping track of when you’re stationary and reminding you to move. If you haven’t walked at least 250 steps in a given hour, at ten minutes before the hour you’ll feel a vibration reminding you to walk. When you meet the 250-step goal after receiving a reminder, you’ll feel a second vibration and see a congratulatory message. You’ll also see a daily celebration if you meet your goal every hour.

Wear your Charge 2 to bed to automatically track both your time spent asleep and your sleep quality (including sleep stages). To see your sleep information, sync your tracker when you wake up and check your Fitbit dashboard.

By default, you have a customizable sleep goal of 8 hours of sleep per night. You can change this goal in the Fitbit app.

Your Fitbit dashboard can recommend consistent bedtimes and wake times to help you improve the consistency of your sleep cycle. You can choose to set bedtime reminders in the Fitbit app to be reminded nightly when it’s time to start winding down for bed.

Your Charge 2 tracks several sleep metrics including how long you’re asleep and time spent in each sleep stage (Light, Deep, REM). When used with the Fitbit dashboard, your Charge 2 can help you understand how your sleep patterns compare to others who share your age range and gender.

Charge 2 uses SmartTrack™ to automatically detect and record select exercises like walking, running, outdoor biking, elliptical, and more. SmartTrack ensures you get credit for your most active moments of the day. When you sync your tracker after a SmartTrack-detected exercise, you can find several stats in your exercise history including duration, calories burned, impact on your day, and more. By default, SmartTrack detects continuous movement at least 15 minutes in length. You can increase or decrease the minimum duration or disable SmartTrack for one or more exercise types in the Fitbit app.

For more precision or to see real-time stats and a workout summary right on your wrist, you can manually start and stop an exercise using the Exercise menu on your Charge 2. You can choose from over a dozen exercise types (like Run, Bike, Weights, Workout, etc.) to customize the Exercise menu with your favorites in the Fitbit app. Some exercises, like running, biking, and hiking have a Connected GPS option. All manually tracked workouts appear in your exercise history for deeper analysis and comparison.

Charge 2 does not have built-in GPS. Its Connected GPS feature works with the GPS sensors on your nearby compatible mobile device to give you real-time pace and distance information, as well as recording a map of your route in the Fitbit app after your workout. Turning on Connected GPS enables more precise tracking of your exercise stats for GPS-enabled activities. Connected GPS is not available with the Fitbit app for Windows 10.

Connected GPS is available for iOS and Android mobile devices.

1. If you’re going to use Connected GPS, make sure Bluetooth and GPS are both enabled on your phone and that your tracker is paired to your phone.

2. Make sure the Fitbit app has permission to use GPS or location services.

3. Verify that Connected GPS is turned on for the specific exercise type in the Exercise shortcuts section of the Fitbit app.

To track an exercise:

1. On your tracker, press the button until you get to the Exercise screen and then tap to find the exercise of your choice.

2. Press and hold the button to start the exercise. If you see a phone icon at the top, that exercise offers Connected GPS. If the icon shows a connection, your device is connected to a GPS signal via your phone. If the phone icon is crossed out, a GPS connection isn’t available. An animated dashed line means your device is trying to find a GPS signal.

3. During your workout, tap your tracker to scroll through your real-time stats or check the time of day.

4. To pause your workout, press the button. Then press the button again to resume the exercise.

5. When you’re done with your workout, press and hold the button to stop recording. You’ll see a flag icon and a congratulatory message.

6. Press the button to see a summary of your results. With each button press you’ll cycle to a different set of stats. You can view your exercise summary one time immediately after the workout.

Syncing your tracker stores the workout in your exercise history in the Fitbit app. There you can find additional stats and see your route if you used Connected GPS.

Charge 2 provides personalized guided breathing sessions on your tracker to help you find moments of calm throughout the day. You can choose between two-minute and five-minute long sessions. To begin a session:

1. On your tracker, press the button until you get to the Relax screen.

2. The two-minute session is the first option. Tap to choose the five-minute session if desired.

3. Press and hold the button to start.

4. Remain still and breathe deeply during the calibration period, which lasts 30-40 seconds. You’ll see the phrase “sensing your breathing” on your tracker’s screen.

5. When prompted by the animation and vibration cues, inhale and exhale deeply. Sparkles will appear on your tracker’s screen to indicate how closely you’re following the guide. If you feel dizzy or uncomfortable, stop the guided breathing session.

6. After you’ve completed the session, press the button to return to the clock.

All notifications are automatically disabled during the session. If you’ve set a silent alarm, your Charge 2 will vibrate at the time specified.

Charge 2 can gently vibrate to wake or alert you with its silent alarm feature. You can set up to eight alarms in the Fitbit app to recur every day or on particular days of the week only.

Once an alarm has been set (in the Fitbit app), you can disable or re-enable it directly on your Charge 2 without opening the Fitbit app.

1. Press the button on your tracker until you find the Alarms screen.

2. Tap your tracker until you find the alarm you’re looking for.

3. Press and hold the button to disable or enable the alarm.

The tracker flashes and vibrates when an alarm goes off. To dismiss the alarm, press the button on your tracker or walk 50 steps. If you don’t press the button or walk 50 steps during the alarm, it will automatically repeat once after 9 minutes.

Over 200 compatible iOS and Android mobile devices let you receive incoming phone call, text message, and calendar event notifications on your Charge 2 when your mobile device is nearby and paired. Note that notifications aren’t available with the Fitbit app for Windows 10.

Your tracker will show calendar events and any information sent from your calendar app to your mobile device via notifications. Note that if your calendar app does not send notifications to your mobile device, you won’t receive notifications on your tracker.

• If you have an iOS device, your Charge 2 shows notifications from all calendars synced to the default iOS Calendar app. If you use a third-party calendar that is not synced to the default iOS Calendar app, you won’t see notifications from that calendar.

• If you have an Android device, your Charge 2 shows calendar notifications from the calendar app you choose during setup in the Fitbit app. You can choose from the default Calendar app on your mobile device or several third-party calendar apps.

Before you turn on notifications in the Fitbit app, make sure that Bluetooth on your mobile device is turned on and that your mobile device is configured to allow notifications from the Fitbit app (often under Settings > Notifications). Call and text notifications are usually on by default after setup. To turn on or manage notifications:

1. With your tracker nearby, open the Fitbit app dashboard, tap the Account icon (or your profile picture), then tap the Charge 2 tile.

2. Tap Notifications.

3. Turn on or off any combination of text, call, or calendar notifications.

4. If setting up for the first time, follow the onscreen instructions to connect (bond) your mobile device with your tracker and allow necessary permissions.

After notifications are enabled, “Charge 2” should appear in the list of Bluetooth devices paired to your mobile device.

If your tracker and mobile device are within Bluetooth range (about 30 feet), an incoming call, text message, or calendar event causes the tracker to vibrate. Your screen will remain off until you wake it up to view the notification.

To wake up your tracker and view the notification, turn your wrist towards you (if Quick View is on) or press the button. The notification is only visible on the tracker for one minute after it arrives. If you have more than one unread notification, you’ll see a plus sign (+) indicator.

• For phone calls: The notification scrolls four times with the name or number of the caller while an animation plays. Press the button to dismiss the notification.

• For text messages: The message scrolls one time and then disappears. The sender’s name scrolls once and remains static if it fits.

• For calendar events: The name of the event scrolls one time and then disappears. The event time scrolls once and remains static if it fits.

If the text message, calendar event, sender, or event time is short enough to show on the screen without scrolling, it will remain static. The character limit for notifications is approximately 40 characters.

Charge 2 comes with several clock faces featuring different styles and layouts. You can change your clock face using the Fitbit app (Account > Charge 2 tile > Clock Faces) or the fitbit.com dashboard.

To preserve battery your screen turns off when not in use. Quick View allows the screen to wake up automatically when you turn your wrist towards you. You can also wake the screen by pressing the button or double tapping the tracker firmly. Quick View can be turned on or off in the Fitbit app settings for your Charge 2.

Your Charge 2 uses PurePulse® technology to track heart rate automatically and continuously. The Heart Rate setting, adjustable in the Fitbit app (Account > Charge 2 tile > Heart Rate), has three options:

• Auto (the default)—Heart rate tracking is active when you’re wearing your tracker.

• Off—Heart rate tracking is turned off completely.

• On—Heart rate tracking is forced on regardless of whether you’re wearing your tracker (this may significantly decrease battery life if the tracker is off your wrist).

Fitbit occasionally releases free feature enhancements and product improvements through firmware updates. It’s recommended to keep your Charge 2 up to date.

When a firmware update is available you’ll typically see a notification banner in the Fitbit app prompting you to update. When the update starts, a progress bar appears on the tracker and in the Fitbit app until the update is complete.

Keep your tracker and mobile device close to each other during the update process. Ensure the tracker has sufficient battery charge; it’s recommended to update while your tracker is fully charged or plugged into the charging cable, as updates can take several minutes and be demanding on the battery.

Occasionally the heart rate tracker may have difficulty finding a good signal, resulting in dashed lines (–) appearing instead of a heart rate value. If this happens:

1. First, ensure you’re wearing the tracker correctly. Try moving it slightly higher or lower on your wrist, or tightening or loosening the band (it should be snug but not constricting, especially during exercise).

2. Hold your arm still and straight for a short period (about 10 seconds). You should see your heart rate reading reappear.

3. If the heart rate signal is still missing, check your Heart Rate setting in the Fitbit app (Account > Charge 2 tile > Heart Rate) and make sure it’s set to ‘On’ or ‘Auto’.

If you experience issues such as:

• Not syncing despite successful setup

• Not responding to button presses or taps despite being charged

• Not tracking your steps or other data

It may be fixed by restarting your tracker. Note: Restarting your tracker reboots the device but does not delete any activity data.

To restart your tracker:

1. Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger.

2. Clip the other end of the charging cable to the port on the back of the tracker. Ensure the pins on the charging cable lock securely with the port.

3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on its display. Your Charge 2 will begin charging.

4. Press and hold the button on your tracker for four seconds. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted.

After your tracker restarts you can unplug it from the charging cable and put it back on.

Your Charge 2 contains the following sensors:

• A MEMS 3-axis accelerometer, which tracks your motion patterns

• An altimeter, which tracks altitude changes (floors climbed)

• An optical heart rate tracker (PurePulse®)

• Wristband: The classic wristband that comes with Charge 2 is made of a flexible, durable elastomer material similar to that used in many sports watches. It does not contain latex. Accessory wristbands are available in genuine leather (sold separately).

• Buckle and Frame: The buckle and frame on Charge 2 are made of surgical-grade stainless steel. While all stainless steel contains traces of nickel and can cause an allergic reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit products meets the European Union’s stringent Nickel Directive.

Charge 2 contains a Bluetooth 4.0 radio transceiver for syncing with mobile devices and computers.

Yes, Charge 2 contains a vibration motor, which provides haptic feedback for silent alarms, goal celebrations, notifications, reminders to move, and guided breathing cues.

Charge 2 contains a rechargeable lithium-polymer battery.

• Stores detailed minute-by-minute stats (like steps, distance, calories) for the most recent 7 days.

• Stores daily totals for the past 30 days.

• Stores SmartTrack auto-detected exercise data for three days.

• Heart rate data is stored at 1-second intervals during exercise tracking and at 5-second intervals at all other times.

• Charge 2 can store a maximum of 10 hours of manually tracked exercise data between syncs. If you exercise for more than 10 hours without syncing, older data may be overwritten.

It’s recommended to sync your tracker at least once a day to ensure all data is transferred to your Fitbit account.

The Charge 2 has an OLED (Organic Light Emitting Diode) tap display. It responds to firm taps, not swipes.

Wristband sizes are shown below. Note that accessory wristbands sold separately may vary slightly in size.

Size	Fit
Small wristband	Fits a wrist between 5.5 and 6.7 inches (140 mm – 170 mm) in circumference
Large wristband	Fits a wrist between 6.7 and 8.1 inches (170 mm – 206 mm) in circumference
Extra large wristband	Fits a wrist between 8.1 and 9.3 inches (206 mm – 236 mm) in circumference

Condition	Specification
Operating Temperature	14° to 113° F (-10° to 45° C)
Non-operating Temperature	-4° to 140° F (-20° to 60° C)
Water Resistant	Splash proof. Do not shower with the device or submerge it in water. It is not swim proof.
Maximum Operating Altitude	30,000 feet (10,000 m)

Regulatory information (such as FCC ID, IC ID, and regional compliance marks) can be viewed directly on your Charge 2. To view this content:

• While your tracker is charging, press the button repeatedly to scroll through the screens until you reach the Regulatory screen.