ECOVACS DEEBOT X2 OMNI (01) PDF Document

When using your ECOVACS DEEBOT X2 OMNI, basic safety precautions should always be followed:

Usage and Supervision:

• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities if they have been given supervision or instruction concerning safe use.

• Children shall not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.

Cleaning Area Preparation:

• Clear the area to be cleaned. Remove power cords and small objects from the floor that could entangle the appliance. Tuck rug fringe under the rug base, and lift items such as curtains and tablecloths off the floor.

• If there is a drop-off in the cleaning area due to a step or stairs, operate the appliance to ensure it can detect the step without falling. A physical barrier may be necessary to keep the unit from falling.

Proper Use:

• Use only as described in the manual. Use only manufacturer-recommended or sold attachments.

• Ensure your power supply voltage matches the voltage marked on the Docking Station.

• For INDOOR household use ONLY. Do not use in outdoor, commercial, or industrial environments.

• Use only the original rechargeable battery and Docking Station provided with the appliance. Non-rechargeable batteries are prohibited.

• Do not use without the dust bin and/or filters in place.

• Do not operate in an area where there are lit candles or fragile objects.

• Do not use in extremely hot or cold environments (below -5°C/23°F or above 40°C/104°F).

Personal Safety:

• Keep hair, loose clothing, fingers, and all parts of the body away from any openings and moving parts.

• Do not operate the appliance in a room where an infant or child is sleeping.

Usage Restrictions:

• Do not use on wet surfaces or surfaces with standing water.

• Do not allow the appliance to pick up large objects like stones, large pieces of paper, or any item that may clog it.

• Do not use to pick up flammable or combustible materials such as gasoline, printer, or copier toner.

• Do not use to pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not put objects into the suction intake. Keep the intake clear of dust, lint, hair, or anything that may reduce airflow.

Power Cord and Station Safety:

• Take care not to damage the power cord. Do not pull on or carry the appliance or Docking Station by the power cord, use it as a handle, close a door on it, or pull it around sharp edges or corners. Keep the power cord away from hot surfaces.

• If the power cord is damaged, it must be replaced by the manufacturer or its service agent.

• Do not use the Docking Station if it is damaged.

• Turn OFF the power switch before cleaning or maintaining the appliance.

• The plug must be removed from the receptacle before cleaning or maintaining the Docking Station.

Battery Safety:

• Turn OFF the power switch to the appliance before removing the battery for disposal.

• The battery must be removed and discarded according to local laws and regulations before disposal.

• Do not incinerate the appliance even if severely damaged, as the batteries can explode in a fire.

• For recharging the battery, only use the detachable supply unit CH2229 provided with the appliance.

The package for the ECOVACS DEEBOT X2 OMNI contains the following items:

• Robot
• OMNI Station
• Base
• Power Cord
• Floating Rubber Brush
• Floating Rubber Brush Cover
• Side Brush
• Instruction Manual

The ECOVACS DEEBOT X2 OMNI robot consists of the following components:

Top View:

• Top Cover
• Button on DEEBOT (Short Press: Start/Pause; Long Press for 3s: Return to charge)
• Camera Indicator Light
• TrueDetect 3D Sensor
• AIVI Camera
• Anti-collision Sensors and Bumper
• Solid-state LiDAR
• Power Switch (“I”=ON, “O”=OFF)
• Wi-Fi Status Indicator/Reset Button

Bottom View:

• Side Brush
• Floating Rubber Brush
• Carpet Detection Sensor
• Universal Wheel
• Driving Wheels
• Charging Contacts
• Water Inlet
• Edge Sensors
• Anti-drop Sensors
• Floating Rubber Brush Release Button
• Washable Mopping Pads

Dust Bin:

• High Efficiency Filter
• Release Button
• Dust Disposal Port
• Dust Bin Handle
• Filter Net

The OMNI Station has the following components:

Front:

• Top Cover
• Dirty Water Tank
• Clean Water Tank
• Button on Station (Short Press for Start/Pause; Long Press for 3s for Self-clean)
• Light Strip (Glowing Blue: Standby/Running; Flashing Red: Malfunction; Off: Power Outage/Deep Sleep Mode)
• Dust Collection Cabin
• Cleaning Sink
• Charging Contacts

Dust Bag:

• Dust Bag Handle

Sensor Name	Functional Description
Solid-state LiDAR	Uses Laser Ranging to measure the distance between the DEEBOT and its surroundings through the time difference of reflection. It maps objects around it while moving, with a detection range of 10m.
Microphone	Vibrates the diaphragm through air by human voice, enabling Voice Recording and allowing the DEEBOT to complete assigned tasks via Voice Control. It has an effective wake range of 5m.
TrueDetect 3D Sensor	Emits infrared rays and receives the reflected light from obstacles in front of it. It uses Infrared Ranging to measure the distance and can identify and avoid nearby obstacles. The measurement range is 0.8m.
AIVI Camera	Collects surrounding images for video recording and assists in drawing the 3D map. Through interaction with the MIC, it can perform a Remote Voice Call. FOV: Vertical 112°, Horizontal 138°.
Anti-drop Sensor	Uses Infrared Ranging to detect the distance between the bottom of the DEEBOT and the ground. It prevents the DEEBOT from moving forward when there are stairs or drop-offs, realizing the Anti-drop function.
Carpet Detection Sensor	An ultrasound probe emits ultrasonic waves at a frequency of 300KHZ. The energy is absorbed by the carpet. If the reflected energy is below a threshold, the DEEBOT recognizes the presence of a carpet.
Anti-collision Sensor	When the transmitted signal is blocked by an obstacle, the signal receiver cannot receive the signal. This principle helps the DEEBOT avoid obstacles when colliding with them.
Edge Sensor	With Time-of-Flight (ToF) distance measurement, the DEEBOT detects the distance between itself and objects on its right side. When there is a wall or obstacle on the right, it will perform edge cleaning to avoid missing spots or collisions.

Before cleaning, prepare the area with the following steps:

1. Tidy up the area by putting furniture, such as chairs, in their proper place.

2. During the first use, ensure each room door is open to help the DEEBOT fully explore your house.

3. If there is a drop-off, place a physical barrier at the edge to stop the unit from falling over the edge.

4. Make sure the cleaning areas are well-illuminated so the AIVI Camera works properly.

5. Remove power cords and small objects from the floor to ensure cleaning efficiency.

6. Put away objects including cables, cloths, and slippers to improve cleaning efficiency.

7. If using the product on a rug with tasseled edges, fold the rug edges under.

8. Do not stand in narrow spaces like hallways, and make sure not to block the AIVI Camera.

For a quick start, please follow these installation steps:

1. Before using the DEEBOT, remove all protective materials.

2. Install the necessary components as instructed. The sound of a “Click” indicates proper installation.

To enjoy all available features, it is recommended to control your DEEBOT via the ECOVACS HOME App.

Download the App:

1. Scan the QR Code located under the Top Cover of the robot to download the App.

2. Alternatively, search for “ECOVACS HOME” in your mobile device’s app store to download the App.

Connect DEEBOT with App:

1. Via Bluetooth:

Turn on the DEEBOT and your mobile phone’s Bluetooth. Allow the App to obtain mobile phone Bluetooth permission. Tap to scan the QR Code on the DEEBOT or tap “Add” in the App to find a nearby DEEBOT.

2. Via Wi-Fi:

You can connect the DEEBOT with the App via Wi-Fi by ignoring the Bluetooth option in the App. Note: The DEEBOT does not support a 5GHz network. Please connect via Bluetooth for a better experience.

Wi-Fi Network Requirements:

• You are using a 2.4GHz or 2.4/5 GHz mixed network.

• Your router supports 802.11b/g/n and IPv4 protocol.

• Do not use a VPN or Proxy Server.

• Do not use a hidden network.

• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.

• WEP EAP (Enterprise Authentication Protocol) is not supported.

• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America.

• If using a network extender/repeater, the network name (SSID) and password must be the same as your primary network.

• Please enable WPA2 on your router.

Wi-Fi Indicator Light Status:

• Flashing Blue Light: Disconnected from Wi-Fi

• Solid Blue Light: Connected to Wi-Fi

1. Assemble and Place the Station:

Assemble the station and place it on a hard floor. Keep the area around the station clear of objects, especially those with reflective surfaces. It is recommended to have at least 0.05m (0.16′) of clear space on both sides and 0.8m (2.62′) in front. Place the station in a location with a strong Wi-Fi signal and avoid direct sunlight.

2. Add Water to Clean Water Tank:

Fill the Clean Water Tank with water. It is recommended to use ECOVACS DEEBOT Cleaning Solution (sold separately) for best results.

3. Power ON the Robot:

Open the top cover of the DEEBOT and flip the power switch to the “I” (ON) position. The DEEBOT cannot be charged when powered OFF.

4. Charge DEEBOT:

Make sure the station is connected to the power supply. Use the ECOVACS HOME App or voice command to recall the DEEBOT to the station to charge. It’s recommended that the DEEBOT starts cleaning from the station.

5. Operating DEEBOT:

• Create a map: Order the DEEBOT to map your home via the ECOVACS HOME App or voice command. When creating a map for the first time, follow the DEEBOT to help eliminate minor issues.

• Start vacuum: Before first vacuuming, ensure the DEEBOT is in the station and fully charged. Tap the button on the DEEBOT to start. When mopping, the DEEBOT can recognize floor types and automatically lift its mops when encountering carpet.

Pause: Tap the button on the DEEBOT to pause during vacuuming.

Wake up: The indicator light will go out after the DEEBOT is paused for a few minutes. Press the button on the DEEBOT to wake it up. After about 1 hour of inactivity, the DEEBOT may enter standby mode.

Back to Station: Use the ECOVACS HOME App or voice to recall the DEEBOT to the station to charge. You can also long-press the button on the DEEBOT for 3 seconds to recall it.

Deep Sleep Mode: The DEEBOT will enter deep sleep mode to protect the battery if it stays outside the station for about 5 hours. To wake it up, switch it OFF and then ON.

Station Controls: When the DEEBOT is in the station, short press the button on the station to start/pause. Long press the button to self-clean the station.

To keep your ECOVACS DEEBOT X2 OMNI running at peak performance, perform maintenance and replace parts at the following frequencies. Before performing any tasks, turn the robot OFF and unplug the Station.

Part	Maintenance Frequency	Replacement Frequency
Washable Mopping Pad	/	Every 1-2 months
Dust Bag	/	Every 2-3 months
Side Brush	Once every 2 weeks	Every 3-6 months
Floating Rubber Brush	Once per week	Every 6-12 months
High Efficiency Filter	Once per week	Every 3-6 months
TrueDetect 3D Sensor, AIVI Camera, Universal Wheel, Anti-Drop Sensors, Bumper, Charging Contacts, Solid-state LiDAR	About 1 month	/
Cleaning Sink	Once every 2 weeks	/
Clean Water Tank	Once every 3 months	/
Dirty Water Tank	Once per month	/
Dust Collection Cabin	Once per week	/
Station	Once per week	/

1. Open the top cover of the robot and press the release button to take out the Dust Bin.

2. Open the Dust Bin and empty it.

3. Take out the High Efficiency Filter.

4. Rinse the Dust Bin and Filter Net under running water.

5. Do not use your finger or a brush to clean the High Efficiency Filter. Rinse it with water as shown in the manual.

6. Completely dry the filter and dust bin before re-installing.

Floating Rubber Brush:

1. Turn the robot over.

2. Press the release buttons on the Floating Rubber Brush Cover to remove it.

3. Remove the Floating Rubber Brush.

4. Clean any hair or debris from the brush and its bearings.

5. Re-install the brush and snap the cover back into place.

Side Brush:

1. Turn the robot over.

2. Pull to remove the Side Brush.

3. Clean the Side Brush and the slot it fits into.

4. Press the Side Brush firmly back into place. A “Click” sound indicates proper installation.

To maintain the station, follow these steps:

1. To direct the DEEBOT to exit the station, long press the button on the station.

2. Once the robot is out, clean the Cleaning Sink.

3. The station will automatically drain the water out of the Cleaning Sink during a self-clean cycle. A long press on the station button will initiate this.

4. Empty the Dirty Water Tank regularly.

1. Take the Detachable Tray and Base Filter out of the station to wash them.

2. After cleaning and drying, install the Cleaning Sink components properly to prevent malfunction.

1. Open the Dust Collection Cabin.

2. Hold the handle to lift out and discard the full Dust Bag.

3. Clean the Dust Collection Cabin with a dry cloth and put a new Dust Bag in.

4. Close the Dust Collection Cabin. A “Click” sound indicates it is closed properly.

Please fully charge and switch OFF the DEEBOT before storage. Recharge it every 1.5 months to prevent the battery from over-discharging. Note that the DEEBOT can’t be charged when the power is turned off.

Possible Causes	Solutions
Incorrect home Wi-Fi username or password entered.	Enter the correct home Wi-Fi username and password.
DEEBOT is not within range of your home Wi-Fi signal.	Make sure DEEBOT is within range of your home Wi-Fi signal. Try to stay as close to the Wi-Fi signal as possible.
DEEBOT is not in the configuration state.	Press the Reset Button to connect DEEBOT to your phone by Bluetooth. If failed, please press the Reset Button and the station button to connect via ECOVACS HOME App.
Incorrect App installed.	Please download and install ECOVACS HOME App.
There is no home Wi-Fi on the Wi-Fi list.	1. Check if the Wi-Fi name contains special characters. Please do not use special characters. 2. Do not use a 5Ghz network.

If the map is lost, it might be because you moved the DEEBOT while it was cleaning. Move the DEEBOT to the front of the Station to retrieve the map. Find the restored map in the Map Management section of the app and tap “Use This Map” to retrieve it. You can lock the map in the ECOVACS HOME App. If this problem persists, please restart mapping.

If you move the DEEBOT during cleaning, the map might be lost. Do not move the DEEBOT while it is cleaning. Also, ensure that the auto cleaning cycle is finished and the DEEBOT has automatically returned to the station before attempting to create a furniture map.

This indicates that the Side Brush is not properly installed. Make sure the Side Brush clicks into place when you install it.

If the DEEBOT is unable to return to the station, check the following:

• The Station is incorrectly placed. Please place the Station correctly according to the instructions in the [Charging DEEBOT] section.

• The Station is out of power or manually moved. Check whether the Station is connected to the power supply. Do not manually move the Station.

• DEEBOT does not start cleaning from the Station. It is recommended that DEEBOT start cleaning from the Station.

• The charging route is blocked. For example, the door of the room with the Station is closed. Keep the charging route clear.

This may happen for a couple of reasons:

• The room is so large that the DEEBOT needs to return to recharge. Please enable Continuous Cleaning in the App.

• The DEEBOT is unable to reach certain areas blocked by furniture or barriers. Tidy up the area to be cleaned by putting furniture and small objects in their proper place.

If your DEEBOT is unable to charge, try these solutions:

• DEEBOT is not switched ON. Switch ON DEEBOT.

• DEEBOT’s Charging Contacts are not connected to the Station Pins. Make sure that the robot’s Charging Contacts are connected to the Station Pins and the station button flashes. Check if the Charging Contacts and Station Pins are dirty and clean them according to the [Maintenance] section.

• The Station is not connected to the power supply. Make sure the Station is connected to the power.

If the robot is very loud, check the following:

• The side brush and floating rubber brush may be entangled, or the dust bin and filter may be blocked. It is recommended to clean these parts regularly.

• The DEEBOT may be in Max Mode. Switch to Standard Mode.

If the DEEBOT gets stuck and stops, here are some possible causes and solutions:

• It is tangled with something on the floor (e.g., electrical wires, curtains). The DEEBOT will try to free itself. If it is unsuccessful, manually remove the obstacles and restart.

• It might be stuck under furniture of a similar height. Please set a physical barrier or a Virtual Boundary via the ECOVACS HOME App.

• It is stuck in a narrow area. Tidy up the house or set a physical barrier/Virtual Boundary via the app.

If you notice disordered routes, deviation, repeated cleaning, or missing areas, consider the following:

• Objects on the ground are blocking the DEEBOT. Please tidy up scattered objects like wires and slippers before cleaning. If an area is missed, the DEEBOT will clean it by itself later; do not interfere.

• The Driving Wheels are slipping. This can happen when climbing steps or thresholds, affecting its environmental judgment. It is recommended to close the door of this area and clean it separately.

• The floor is freshly waxed or polished. This results in less friction. Please wait for the wax to dry before cleaning.

• Some areas cannot be cleaned due to the home environment. Tidy up the home environment to ensure the DEEBOT can enter for cleaning.

• The TrueMapping Distance Sensor is dirty or blocked. Wipe the sensor with a clean, soft cloth or remove foreign matters.

If you’re having trouble with the Video Manager, check these points:

• Wi-Fi connection failed. Check the Wi-Fi status. The DEEBOT must be in an area with a good Wi-Fi signal to enable the Video Manager.

• Video Manager is not authorized. Please check your consent in the Privacy Policy before using the robot.

• Network latency. You may not be able to open Video Manager temporarily. Try again later.

• The AIVI Camera is blocked. Remove the shield.

If the AIVI Camera is not recognizing objects, try the following:

• The cleaning area is not well illuminated. Smart Recognition requires sufficient lighting. Ensure the areas to be cleaned are well lit.

• The AIVI Camera lens is dirty or blocked. Clean the lens with a clean, soft cloth, and make sure the sensor is not blocked. Avoid using detergent or cleaning spray.

If the auto-empty function is not working, please check the following:

• The Auto-Empty function is not turned on. Turn on the Auto-Empty function in the ECOVACS HOME App.

• The Dust Bag is not installed in the Station. Install the Dust Bag and close the Dust Collection Cabin.

• DEEBOT was moved back to the station manually. Manually moving the DEEBOT might not trigger the function. It is recommended to let the DEEBOT return to the station on its own.

• DEEBOT returned in Video Manager mode. The DEEBOT doesn’t perform cleaning tasks or empty the dust bin in this mode.

• Do Not Disturb mode is active. Turn off Do Not Disturb mode in the app or manually start dust-emptying.

• The Station detects a decrease in empty efficiency. Replace the Dust Bag according to the [Maintenance] section. If the app prompts you but the bag is not full, you can put it back again.

• The Station components may be abnormal. If other causes are ruled out, please contact Customer Care for help.

If the mopping pad plate cannot rotate, check the following:

• The Mopping Pad Plate is blocked by foreign objects. Clean the foreign objects.

• The Mopping Pad Plate is not correctly installed. Please install the Mopping Pad Plate correctly. A sound of “Click” means it is properly installed.

If the DEEBOT does not respond to instructions from the station, it is likely because the DEEBOT is not in the station. Please make sure the DEEBOT is correctly docked in the station.

If the driving wheels are blocked by foreign objects, please rotate and press the driving wheels to check for any wrapped or stuck items. If there is a foreign object, please clean it out. If the problem persists, please contact Customer Care for help.

If the Cleaning Sink is full and cannot be drained, please try these steps:

• The Dirty Water Tank is not properly installed. Tap down on the Dirty Water Tank to ensure it is properly installed.

• The sealing plugs in the Dirty Water Tank are not installed properly. Make sure to check that the sealing plugs are properly installed.

• The Station cannot drain water normally. Long press the button on the station to see if it can properly draw the water. If successful, wipe dry the Water Overflow Sensor of the Cleaning Sink. If it fails, check for foreign objects between the Dirty Water Tank and the Station and clean it.

• The suction port of the Cleaning Sink is blocked by a foreign object. Ensure that there is no foreign object in the suction port of the Cleaning Sink.

• The Cleaning Sink and Base Filter are dirty. Wash the Cleaning Sink and Base Filter with clean water.

• If the voice prompt still exists after trying the above solutions, unplug the Station and plug it in again. If the problem persists, please contact Customer Care for help.

Model	DEX86
Rated Input	20V ⎓ 2A
Charging Time	About 5.5h
Station Model	CH2229
Rated Input	220-240V ~ 50-60Hz
Rated Input Current (Charging)	0.5A
Power (Emptying)	1000W
Power (Hot Water Washing Mop)	1650W
Rated Output	20V ⎓ 2A

The output power of the Wi-Fi module is less than 100mW.