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What are the recommended safety precautions to prevent damage or injury when installing or operating the DUAL DCPA10W?

To prevent damage or injury when using the DUAL DCPA10W:

  • Make sure to ground the unit securely to the vehicle chassis ground.
  • Do not remove the top or bottom covers of the unit.
  • Do not install the unit in a spot exposed to direct sunlight, excessive heat or the possibility of water splashing.
  • Do not subject the unit to excessive shock.
  • When replacing a fuse, only use a new one with the correct rating. Using a fuse with the wrong rating may cause the unit to malfunction.
  • To prevent short circuits when replacing a fuse, disconnect the wiring harness first.
  • Use only the provided hardware and wire harness.
  • If you experience problems during installation, consult your nearest DUAL dealer.
  • If the unit malfunctions, reset the unit as described. If the problem still persists, consult your nearest DUAL dealer or call technical assistance.
  • To clean the monitor, wipe only with a dry silicone cloth or other soft cloth. Do not use a stiff cloth or solvents such as paint thinner and alcohol, as these can scratch the surface of the panel and/or remove the printing.
  • When the temperature of the unit falls (as in winter), the liquid crystal inside the screen will become darker than usual. Normal brightness will return after the unit is in use for a while.
  • When extending the ignition, battery or ground wiring, make sure to use automotive-grade wiring with an a minimum AWG 16 or more to prevent voltage drops.
  • Do not touch the liquid crystal fluid if the LCD is damaged or broken. The liquid crystal fluid may be hazardous to your health or fatal. If the liquid crystal fluid from the LCD contacts your body or clothing, wash it off with soap immediately.

What are the package contents included with the DUAL DCPA10W media receiver?

The package contents for the DUAL DCPA10W include:

1. Main Unit

2. Mounting Sleeve for 1 DIN

3. Release Keys

4. Screw Kit

5. Chassis sleeve for 2 DIN install

6. Trim Ring

7. Wiring Harness

8. Microphone

9. GPS Antenna (for CarPlay and Android Auto only)


How do I install the mounting sleeve and trim ring for the DUAL DCPA10W?

1) Install the mounting sleeve into a dash kit (sold separately) or dash opening, bending the tabs to secure the mounting sleeve.

2) Connect the wiring harness, microphone and antenna to the chassis of the radio.

3) Snap trim ring into place making sure the notched area is on the bottom.

4) Slide the receiver into the mounting sleeve to secure.


How do I install the 2-DIN chassis sleeve for the DUAL DCPA10W?

Attach the 2-DIN chassis sleeve using (4) M2.5*4 screws. Install the 2-DIN mounting chassis sleeve to the top of the chassis or to the bottom of the chassis.


How do I connect the LCD to the chassis of the DUAL DCPA10W?

To connect the LCD to the unit, carefully push the LCD connector into the receiver’s chassis until you hear a click.


How do I remove the LCD from the chassis of the DUAL DCPA10W?

1. Hold down the two release buttons.

2. Gently pull the display panel forward.


What are the general rules regarding video operation on the DUAL DCPA10W?

This is a safety feature to prevent driver distraction. In-dash video functions will only operate when the vehicle is in Park and the parking brake is engaged. It is illegal in most jurisdictions for the driver to view video while the vehicle is in motion.

The unit is designed so that it may be operated only when the vehicle is in “Park” and the parking brake is fully engaged. To this end, this unit includes a parking brake lock-out feature which prohibits the unit from operating if the vehicle is not in “Park” and/or the parking brake is not fully engaged. When installing this unit, the installer must connect the parking brake detect wire to the parking brake mechanism in order to make the parking brake lock-out feature operable. DO NOT simply ground the parking brake detect wire to a metal portion of the vehicle.


What type of fuse does the DUAL DCPA10W use and what is the amperage?

The DUAL DCPA10W uses (1) 15 amp ATC mini style fuse located on the power connector. When replacing a fuse, make sure to use the correct type and amperage.


What are the functions of the controls on the DUAL DCPA10W radio display?

The radio display features the following functions and displays:

(1) Voice Activation Button

(2) Source/Home

(3) Power/Volume/Mute

(4) Reset

(5) Previous Button

(6) Next Button


How do I perform general operations like Power On/Off, Volume, Mute, and Mode selection on the DUAL DCPA10W?

Power On/Off: Momentarily press the power icon to turn the unit on. Press and hold to turn the unit off.

Volume: Rotate the volume knob to increase or decrease the volume level.

Mute: Momentarily press MUTE to silence the audio. Momentarily press MUTE again to return to the previously selected volume. Rotating the volume knob while the volume is muted will also cancel the mute function.

Mode: Press SOURCE to step through the following modes of operation: Radio/BT Phone/BT Audio/Apple CarPlay/Android Auto/USB/Camera/EQ/AV/Settings. Modes of operation can also be accessed by selecting the corresponding icon from the main menu.


How do I access the Main Menu on the DUAL DCPA10W?

Press the home icon at the top left corner of the screen to display the OSD main menu. Press the Radio/BT Phone/BT Audio/Apple CarPlay/Android Auto/USB/Camera/EQ/AV/Settings icons to select the desired source.


How do I connect external devices using A/V In and USB on the DUAL DCPA10W?

A/V In: Connect external devices to the rear RCA Type A/V Input.

USB: Connect a USB flash drive to the rear USB Input.


How do I perform a Reset on the DUAL DCPA10W?

To resolve abnormal operation or if the unit is inoperable, press the RESET button located on the front panel as shown in the Control Locations section. The unit will reset the main processor to the default settings.

Note: Use the tip of a pen to access the reset button and restore the factory default software settings.


What settings categories are available in the Settings menu of the DUAL DCPA10W?

From the Main Menu screen, select Setup to access the Settings menu and select from eight categories represented by the icons on the left of the screen: General, Audio, Display, Wifi, Bluetooth, Camera, Region and Version. Select the category, and adjust any of the available options using the touch screen.


What are the adjustable settings under the General category for the DUAL DCPA10W?

General settings include:

  • Language: Select between English and Spanish.
  • Time Zone: Select desired time zone.
  • Date & Time: Adjust the day, month, year, hour, minute and format.
  • Daylight Savings Time: Turn On or Off.
  • Beep Tone: Turn On or Off.
  • Power Off Delay: Select 1 second, 2 second, 3 seconds or Off.
  • Factory Default: Reset the unit to factory default settings.
  • Right Hand Drive: Turn On or Off. When the item is off, it is left hand drive mode, and when the item is On, it is right hand drive mode. Default setting is Off (left hand drive mode).

What are the adjustable settings under the Audio category for the DUAL DCPA10W?

Audio settings include:

  • Balance/Fader: Select to adjust balance/fader settings.
  • Subwoofer: Turn the Subwoofer Control On/Off.
  • Subwoofer Frequency: Select subwoofer frequency.
  • Subwoofer Level: Select subwoofer 0-14 (7 is default).
  • EQ: Select to adjust EQ settings.
  • Loudness: Select to turn Loudness feature On or Off.
  • Internal Amp: Select to turn Internal Amp On or Off.
  • Default Volume: Select adjust default volume settings.
  • Source Level: Select to adjust source level settings.

What are the adjustable settings under the Display category for the DUAL DCPA10W?

Display settings include:

  • Illumination Control: Select to turn Illumination Control On or Off.
  • Gray Level & Brightness: Adjust Gray Level & Brightness settings for Day and Night.
  • LED: Select a color for the LED button lights.
  • LED Animation: Select to turn LED Animation On or Off.
  • Wallpaper: Select from three wallpaper options.
  • Background Brightness: Adjust Background Brightness.

What are the customizable settings under the Wifi, Bluetooth, Camera, Radio, and Version categories on the DUAL DCPA10W?

WiFi: Turn WiFi On/Off, Reset Password or view Device List.

Bluetooth: Turn Bluetooth, Auto Connect and Auto Answer On/Off, view Device Name and clear Phone Book Names and Numbers.

Camera: Turn Front and Rear Camera On/Off, reverse Camera Views, turn Parking Assistance On/Off, adjust Parking Assistance settings and adjust the Rear View Delay.

Radio: Adjust the Region, and turn TA and AF On/Off.

Version: View version information.


How do I access and adjust audio settings like Equalizer, Surround Sound, and Fader/Balance controls on the DUAL DCPA10W?

From the Settings screen, press the Equalizer icon to adjust Equalizer (10-Band Tone Control and 7 Presets EQ Settings), Surround Sound and Fader / Balance controls.


What are the On Screen Controls for the DUAL DCPA10W radio display in Tuner mode?

The On Screen Controls are:

1. Dimmer

2. Mute

3. Audio Settings

4. Settings


How do I operate the AM/FM Tuner on the DUAL DCPA10W?

Radio Operation: From the main menu, touch the Radio Icon to select AM/FM tuner mode.

Main Menu: Press the home icon to return to Main Menu screen.

Current Mode Indicator: Display status of various tuning functions including Auto.

Band: Press to step through three FM and two AM bands.

Local / Distance: Press to toggle between local or distance tuning.

Stereo / Mono: Press to toggle between stereo and mono operation.

AS/PS (Preset Scan): Press AS/PS to scan through all tunable presets in the current band and play them for 3 seconds each.

AS/PS (Auto Store): Press and hold AS/PS to automatically search and store the six strongest stations in the current band. A total of 18 FM and 12 AM stations can be stored.

Seek Tune Down: Press to automatically tune to a lower frequency.

Seek Tune Up: Press to automatically tune to a higher frequency.

Preset Stations: To store a station as a preset in the current band, tune to the desired station, then press and hold the desired preset number to store. Press any preset button to recall and begin playback of that station. (Hold this button down for a few seconds and it will switch between AS and PS)


How do I operate the USB function on the DUAL DCPA10W?

USB: From the main menu, touch the USB icon on the main screen.

Main Menu: Press the home icon to return to Main Menu screen.

Current Mode Indicator: Displays source currently playing.

File Number: Displays the current file number.

Repeat: Press the repeat icon to repeat current track and adjust to repeat all tracks in the current folder. Press again to exit repeat mode.

Random: Press the shuffle icon to shuffle all tacks in the current folder and again to shuffle all tracks. Press again to exit random mode.

Track Down: Press the track down icon to return to the beginning of the current track.

Play / Pause: Press the Play/Pause icon to pause or resume playback.

Track Up: Press the track up icon to skip ahead to the next song

Folder: Press the folder icon to access and navigate a list of all files and folders on the device.


What are the file type compatibility details for USB playback on the DUAL DCPA10W?

The following table details the MP3 file compatibility for the DUAL DCPA10W:

File System File Type MP3
FAT FAT 12 X
FAT 16/FAT 32
.mp3/.MP3/.Mp3/.mP3/.flac/ogg
File Extension .rmp/.m4a X
MPEG 1
MPEG Format MPEG 2
MPEG 2.5
MPEG 1 32/44.1/48kHz
Sampling Frequency MPEG 2 12/16/22.05/24kHz
MPEG 2.5 8/11.025/12kHz
MPEG 1 32 ~ 320kbps
Bitrate MPEG 2 8 ~ 160kbps
MPEG 2.5 8 ~ 160kbps
Other Information Directory Depth Unlimited
File Name Length 32 bytes
Total File Number 2000 files
Total Folder Number 200 folders
File Number via Folder 2000 files
MP3 ID3 TAG ver.1.x
MP3 ID3 TAG ver.2.x
Title, Artist, Album

For best results, use the following settings when ripping MP3 files:

  • 128kbps or higher constant bit rate
  • 44.1kHz or higher sampling frequency

What types of files are not compatible with the DUAL DCPA10W media receiver?

The following types of files are not compatible with the DUAL DCPA10W:

  • MP3 PRO format, MP3 playlists
  • RMP format
  • AAC, protected AAC, M4A format

How does the MP3 playback sequence work on the DUAL DCPA10W?

MP3 playback sequence begins in the root folder of the USB device. Any empty folders or folders that do not include MP3 files are skipped.


What are the ISO9660 standards for compatible recording formats on the DUAL DCPA10W?

The DUAL DCPA10W conforms to ISO9660 standards, which include:

  • Maximum nested folder depth is 8 (including the root folder).
  • Valid characters for folder/file names are letters A-Z (all caps), numbers 0-9, and _ (underscore). Some characters may not be displayed correctly, depending on the character type.
  • This device can play back files in Joliet and other standards that conform to IS09660. MP3 written in the formats other than the above may not play and/or their file names or folder names may not be displayed properly.

How do I pair a new Bluetooth device with the DUAL DCPA10W?

The unit broadcasts the pairing signal constantly when no devices are currently connected. Complete the pairing sequence from your Bluetooth device. The device name is “DCPA10W”. The unit can be in any mode of operation when pairing is performed. On certain phones, pairing may need to be done more than once.


How does the DUAL DCPA10W handle automatic Bluetooth connection?

The head unit will automatically connect to the last connected device when the connect feature is set to Auto connect On. If the connect feature is set to Auto Connect Off, the head unit will not automatically connect to any device.


What are the functions available on the Bluetooth Phone screen of the DUAL DCPA10W?

From the main menu, touch the Bluetooth on the screen. Bluetooth icon will appear anytime a Bluetooth device is connected.

  • Main Menu: Press the home icon to return to Main Menu screen.
  • Current Mode Indicator: Displays current mode of operation.
  • Bluetooth Status Indicator: When Bluetooth is On and a Bluetooth device is being paired, the indicator will flash. When Bluetooth is On and a phone is connected to the unit, the indicator will illuminate steady.
  • Phone Keypad: Use the keypad to dial a phone number.
  • Call: Press to connect a call after dialing a phone number.
  • End Call: Press to end a call in progress or reject an incoming call.
  • Devices: Press to show the pairing device list. To connect to a previously connected device, press the current device name. Any previously connected devices that are in range will be listed by their device name. Press the desired device name to disconnect from the current device and connect to the new device.
  • Calling Screen Mode: Press to access the calling screen during a call.
  • Last Number: Press to call the last number dialed.
  • Disconnect Bluetooth: Press to disconnect the current BT connection.

How are auxiliary functions accessed during a Bluetooth call on the DUAL DCPA10W?

  • Phone keypad: Provides an alternate method of accessing the phone keypad during a call.
  • Audio Transfer Button: Press to transfer audio between the unit and mobile phone.
  • Microphone: Press to turn the Microphone voice On or Off.
  • Bluetooth Music: Press to transfer audio between the unit and mobile phone.

How do I control music playback using Bluetooth Music on the DUAL DCPA10W?

  • Track Down: Press the track down icon to return to the beginning of the current track.
  • Play / Pause: Press the Play/Pause icon to pause or resume playback.
  • Track Up: Touch the track up icon to skip ahead to the next song.

How do I configure the Driving Orientation Settings (Left Hand Drive/Right Hand Drive) on the DUAL DCPA10W?

To select desired configuration, select either LHD or RHD from the Settings menu.

Note: If you change the setting for Right Hand Drive mode or Left Hand Drive mode while the phone is connected to the receiver, disconnect the phone from the receiver and re-connect it again.


How do I start Wireless Apple CarPlay operation on the DUAL DCPA10W?

Wireless CarPlay Connection Description:

1. Enter the main UI and click BT Phone to enter the Bluetooth interface;

2. Click Refresh to search nearby Bluetooth, click Pair to match Bluetooth;

3. Open the iPhone WLAN to connect to the car, after the connection is successful, the Apple CarPlay icon in the device list will appear, and the Apple CarPlay connection is successful;

4. Enter the Apple CarPlay interface, click the functions of Phone/ Music/Map/Information/etc.


What are the basic controls for operating Apple CarPlay on the DUAL DCPA10W?

The following basic controls will operate many standard Apple CarPlay features:

  • Touch: Briefly press the desired option.
  • Swipe: Briefly swipe in the desired direction.
  • Drag: Press, hold and drag to the desired location.

How do I exit Apple CarPlay mode on the DUAL DCPA10W while my phone is still connected?

To exit Apple CarPlay mode while your phone is still connected, press the Power/Volume knob momentarily, and the unit’s main menu will be displayed.

Alternatively, disconnecting your iPhone will automatically exit Apple CarPlay mode.


What are the requirements for using Android Auto with the DUAL DCPA10W?

Android Auto requires the Android Auto app from Google Play installed on an Android smartphone running Android Lollipop 5.0 or higher.


How do I start Wireless Android Auto operation on the DUAL DCPA10W?

Wireless Android Auto Connection Description:

1. Enter the main UI and click BT Phone to enter the Bluetooth interface;

2. Click Refresh to search nearby Bluetooth, You’d better turn on your Phone’s WLAN before you connect to Bluetooth, otherwise the connection will fail;

3. Click Pair to match Bluetooth, then there will be a notification to select settings and select your mobile Phone, and the Android Auto connection is successful;

4. Enter the Android Auto interface, click the functions of Phone/ Music/Map/Information/etc.


How do I use Google Assistant when Android Auto is displayed on the DUAL DCPA10W?

When the Android Auto menu is displayed, you can say “OK Google” or select the microphone in the upper right corner to talk to Google.


What are the on-screen controls available in the Android Auto interface on the DUAL DCPA10W?

The on-screen icons displayed in Android Auto are:

1. Recent Apps

2. Google Assistant

3. Google Maps

4. YouTube

5. Phone

6. Settings


How do I exit Android Auto mode on the DUAL DCPA10W?

To exit Android Auto, press the Exit button. Disconnecting your Android phone will automatically exit Android Auto mode.


How do I connect and operate an optional audio/video source via the Rear RCA Input (A/V IN) on the DUAL DCPA10W?

To use the Rear RCA Input:

  • Connect an optional audio/video source into the RCA (rear) input.
  • Adjust volume on the external audio source as needed (if connected to the headphone output of the device).

How does the DUAL DCPA10W handle camera operation (Front and Rear)?

Using the Cameras: Connect an optional camera to the front or rear Camera Input. Refer to the wiring diagram for details.

Auto Selection: The unit will automatically select camera mode when connected to the reverse lamp circuitry.

Manual Selection: Touch the CAMERA icon on the Main Menu (when enabled) to select camera mode. Touch the top left area of the screen to return to the Main Menu to turn this feature off.

Note: The manual mode is for dedicated cameras that are connected to the 12VDC+ ignition wire and are always on while driving, it is not meant for cameras that are connected to the vehicle’s reverse light.


How do I adjust the camera screen image if it appears reversed on the DUAL DCPA10W?

If your front or rear cameras appear to have a reversed image on the radio’s display, go into the Camera section in the Settings menu to reverse the image of the camera. To do this, toggle the “Rear Camera View Reverse” or “Front Camera View Reverse” function to correct the viewing angle of the camera(s).


What controls are available for the built-in SWC Interface on the DUAL DCPA10W?

The following controls are available for most vehicles using the built-in SWC Interface compatible with PAC steering wheel control modules:

1. Reset

2. Mode

3. Seek/Track Up (+)

4. Seek/Track Down (-)

5. Mute

6. Volume Up (+)

7. Volume Down (-)

8. Band

9. BT Talk

10. BT End


What are the installation hints for using the PAC SWI-RC with the DUAL DCPA10W?

1. Set “Radio Select Switch”. Set the SWI-RC to position 7 – “Pioneer/Other/Sony”.

2. To program, use the Pioneer/Sony/Other radio function mapping order for DUAL units.

3. When programming the SWI-RC, if a function is not supported (or not desired), then the function MUST be skipped as per the PAC SWI-RC instructions.

4. The SWC function MUST be programmed in the correct order per the PAC SWI-RC radio function mapping order instructions.


What are the SWI-RC function mapping details for the DUAL DCPA10W (3.3VDC Reference)?

The following table provides the SWI-RC function mapping order and corresponding voltages for the DUAL DCPA10W:

Function Order Function Mapping Center Pin (Ring) Voltage (Function Select) Tip Pin Voltage
1 Reset
2 Mode
3 Seek + / Track + H 3.3v 0.6
4 Seek – / Track – H 3.3v 1.81
5 Mute H 3.3v 1.01
6 Volume + H 3.3v 2.07
7 Volume – H 3.3v 2.32
8 Band H 3.3v 2.73
9 BT Talk L 0.0V 0.60
10 BT End L 0.0V 1.01

What troubleshooting steps should I take if the DUAL DCPA10W will not turn on (no power)?

Cause: Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage

Action: Check connections for proper voltage (11~16VDC)

Cause: Black wire not connected

Action: Check connection to ground

Cause: Fuse blown

Action: Replace fuse(s)


What troubleshooting steps should I take if the DUAL DCPA10W has power but no sound?

Cause: Speaker wires not connected

Action: Check connections at speakers

Cause: One or more speaker wires touching each other or touching chassis ground

Action: Insulate all bare speaker wires from each other and chassis ground


What troubleshooting steps should I take if the DUAL DCPA10W blows fuse(s)?

Cause: Yellow or red wire touching chassis ground

Action: Check for pinched wire

Cause: Speaker wires touching chassis ground

Action: Check for pinched wire

Cause: Incorrect fuse rating

Action: Use fuses with correct rating


What troubleshooting steps should I take if the DUAL DCPA10W has audio but no video?

Cause: Parking brake safety circuit not connected

Action: Check connections at parking brake

Cause: Parking brake not applied

Action: Apply parking brake as described in the manual


What troubleshooting steps should I take if the IR remote for the DUAL DCPA10W does not work?

Cause: Dead battery

Action: Replace battery


What are the specifications for the FM Tuner of the DUAL DCPA10W?

Tuning range: 87.5MHz-107.9MHz

Usable sensitivity: 10dBf

50dB quieting sensitivity: 20dBf

Stereo separation @ 1kHz: 38dB

Frequency response: 30Hz-13kHz


What are the specifications for the AM Tuner of the DUAL DCPA10W?

Tuning range: 530kHz-1710kHz

Usable sensitivity: 24uV

Frequency response: 30Hz-2.3kHz


What are the specifications for the Rear USB on the DUAL DCPA10W?

Compatibility: High Speed USB 2.0

USB Class: Mass storage class


What are the specifications for the Monitor/Display of the DUAL DCPA10W?

Panel size: 10.1″ diagonal measurement

View angle (up/down/left/right): 50/70/70/70

Resolution: 1024 (H) x 600 (V)

Brightness (cd/m2): 500

Contrast ratio: 500:1

Pixels: 1,152,000


What are the General Specifications for the DUAL DCPA10W media receiver?

Speaker output impedance: 4 ohms

Line output voltage: 2 volt RMS

Line output impedance: 200 ohms

Chassis dimensions: 7″ X 4.1″ X 2″ (W x D x H)

CEA-2006 Power Standard Specifications (reference: 14.4VDC +/- 0.2V, 20Hz~20kHz):

  • Power Output: 16 Watts RMS x 4 channels at 4 ohms and < 1% THD+N
  • Signal to Noise Ratio: 80dBA (reference: 1 watt into 4 ohms)

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