DIMPLEX OPTIMYST WALL ENGINE OMWFC20 (01) PDF MANUAL

DIMPLEX OPTIMYST WALL ENGINE OMWFC20 (01) PDF SUMMARY:

How do I install the appliance?

1. Remove wall bracket from the back of the appliance, by removing the 2 screws that the wall bracket is fixed with.
2. Fix the wall bracket to the wall making sure it is level, using the wall plugs and screws supplied for block walls.
3. Hang the appliance off the fixed wall bracket. Rotate the safety fixing bracket on the base of the product so that the fixing hole is exposed. Mark this hole and remove the appliance from the wall. Fix plug to the wall in the marked position.
4. Hang the appliance back on the wall fixing bracket and fix the appliance in place using the screw supplied through the safety fixing bracket. Make sure the unit is switched OFF. Plug the fire into a 10amp/240 volt outlet.

How do I use the manual controls?

Before using the manual controls firstly fill the water tank. The Opti-myst Manual controls are located on the base of the appliance.

What does Switch ‘A’ do?

Controls the electricity supply to the Fire. Note: This switch must be in the ‘ON’ ( I ) position for the Fire to operate with or without heat when activated.

What does Switch ‘B’ do?

• Press once to turn on the flame effect. This will be indicated by an audible “beep”. Although the main lights operate immediately it will take a further 30 seconds before the flame effect starts.
• Press again to give flame effect and half heat. This will be indicated by two “beeps”.
• Press again to give flame effect and full heat. This will be indicated by three “beeps”.
• Press again to return to flame effect only. This will be indicated by one “beep”.
• Press to put fire in to standby mode. This will be indicated by one “beep”.

What does Control Knob ‘C’ do?

Controls the Thermostat setting. Turning the control knob towards you will decrease the temperature setting, turning the control knob away from you will increase the temperature setting.

What does Control Knob ‘D’ do?

Controls the intensity of the flame and smoke effect when the heater has been activated. Turning the control knob towards you decreases the intensity of the flame and smoke effect. Turning the control knob away from you will increase the flame and smoke effect.

What happens when the water tank is empty?

When the water tank is empty the main lamps go out. See instructions under ‘Maintenance’, ‘Filling the water tank’. When this procedure is complete, the main lamps will illuminate but it will take 30 seconds before the flames return.

How do I set the Thermostat?

Plug in and switch on the fire to the full heat setting. Turn the Control Knob ‘C’ fully away from you (max temperature setting) to warm the room rapidly. When the room temperature has reached the desired level, turn the thermostat knob back slowly until the thermostat just clicks off. The heater will then maintain the room temperature at the chosen level. Note: Should your heater fail to come on when the thermostat is at a low setting, this may be due to the room temperature being higher then the thermostat setting.

What is the Thermal safety cut-out and what do I do if it activates?

A thermal safety cut-out is incorporated in the fan heater to prevent damage due to overheating. This can happen if the heat outlet was restricted in any way. If the cut-out operates, unplug the heater from the socket outlet and allow approximately 10 minutes before reconnecting. Before switching the heater back on remove any obstruction that may be restricting the heat outlet, then continue normal operation.

What are some tips for using the appliance?

1. The Opti-myst flame and smoke effect will last for approximately 9hrs when the product is turned to full flame, and approximately 12hrs when set at minimum. These times are a guideline only and can vary.
2. Do not tilt or move the fire while there is water in the tank or sump.
3. Make sure that the fire is fixed level on the wall.
4. The flame control knob ‘D’ Fig.2 may be turned up or down to give a more realistic effect.
5. Sometimes the flames appear more real when the flame control knob is turned down to a low setting.
6. Give the flame generator some time to react to changes you may make on the flame control knob.

How do I change the lamps?

If a large amount of the smoke appears grey or colourless it may be that one or more lamps have failed. You can check for lamp failure as follows.

1. Leaving the flame effect on, lift out the fuelbed and water tank. (See Fig.3) and lift out the nozzle (See Fig.4)
2. View the lamps from a distance in front of the fire and observe which lamp needs to be changed.
3. Press switch ‘A’ to off (0) position (See Fig.2), and unplug the fire from the mains.
4. Leave the appliance for 20 minutes to allow the lamps to cool down before removing them.
5. Remove the water tank by lifting upwards and place in a sink.
6. Remove the sump as described in the Cleaning Section.
7. Remove the defective lamp, by gently lifting vertically and disengaging the pins from the lamp holder, (See Fig.4 and 4a). Replace with a Dimplex Opti-myst, 12V, 45W, Gu5.3 base, 8º beam angle, coloured lamp. (To purchase replacement lamps go to the section ‘After Sales Service’, details of how to purchase the lamps are contained therein.)
8. Carefully insert the two pins of the new lamp into the two holes in the lamp holder. Push lamp firmly in place. (See Fig.4 and 4a).
9. Replace the nozzle, water tank and fuelbed.
10. Switch on.

How do I fill the water tank?

When the water tank is empty, the flame and smoke effect shuts off and you will hear 2 audible ‘beeps, follow these steps.

1. Press Switch ‘A’ to off position (0) (See Fig.2)
2. Gently lift out the fuelbed and place carefully on the ground. (See Fig.3)
3. Remove the water tank by lifting upwards and outwards.
4. Place the water tank in sink and remove cap, Anti-clockwise to open. (See Fig.5)
5. Fill tank with filtered tap water only. This is necessary to prolong the life of the flame and smoke producing unit. The water should be filtered through a conventional domestic water filter unit and the filter should be replaced regularly.
6. Screw the cap back on, do not overtighten.
7. Return the tank to the sump, with the tank cap facing down and the flat side of the tank facing outward.
8. Gently place the fuelbed back into position.
9. Press Switch ‘A’ to ‘ON’ ( I ) position (See Fig.2)

How do I clean the appliance?

We Recommend cleaning the following components once every 2 weeks, particularly in hard water areas:-Water Tank, Sump, Nozzle, Tank cap and seal, Air filter. For general cleaning use a soft clean duster – never use abrasive cleaners. To remove any accumulation of dust or fluff the soft brush attachment of a vacuum cleaner should occasionally be used to clean the outlet grille of the fan heater.

How do I clean the water tank?

1. Remove water tank, as described earlier, put into sink and empty water.
2. Using the supplied brush gently rub the inside surfaces of the cap paying particular attention to the rubber ring in the outer groove and the centre rubber seal.
3. Put a small quantity of washing up liquid and water into the tank, refit the cap and shake well, rinse out until all traces of washing up liquid are gone.
4. Refill with filtered tap water only, replace the cap, do not overtighten.

How do I clean the sump?

1. Press Switch ‘A’ to the ‘OFF’ (0) position
2. Gently lift out the fuelbed and place carefully on the ground. (See Fig.3)
3. Remove the water tank by lifting upwards.
4. Disconnect the electrical connector, located on the right side of the sump. (See Fig.6) .
5. Release the right sump locking tabs by turning 90º, this allows the sump to be lifted completely from its location. (See Fig.6a)
6. Gently lift up the sump, taking care to keep level so as not to spill any water. Sit the assembly in the sink.
7. Release the left sump locking tabs by turning 90º, then lift off the Nozzle. (See Fig.4)
8. Remove the transducer and carefully tilt the sump as shown, so that the liquid drains out of the sump. (See Fig.8)
9. Put a small amount of washing up liquid into the sump, and using the supplied brush, gently clean all surfaces in the sump and gently clean the transducer including the metal discs located in the top grooved surface. (See Fig.9)
10. When cleaned, thoroughly rinse the sump and transducer with clean water.
11. Clean the smoke outlet surface of the sump lid with the brush and flush out thoroughly with water. (See Fig.10)
12. Reverse the above steps to reassemble.

How do I clean the air filter?

1. Press Switch ‘A’ to the ‘OFF’ (0) position (See Fig.2)
2. Gently lift out the fuelbed and place carefully on the ground. (See Fig.3)
3. Gently slide upwards the air filter out of its plastic holder. (See Fig.11)
4. Gently rinse with water in the sink and dry with fabric towel before returning.
5. Replace the filter making sure that the course black filter is facing the front of the fire.
6. Replace the fuelbed.
7. Press Switch ‘A’ to the ‘ON’ ( I ) position (See Fig.2)

How do I operate the Remote Control?

On the control panel, Switch A (see Fig.2) must be in the ‘ON’ ( I ) position in order for the remote control to operate. There are 3 buttons on the remote control. (See Fig.7) To operate correctly the remote handset must be pointed towards the heater outlet. (See Fig 12).

What does the button on the remote do?

• Press once to turn on Flame effect only. This will be indicated by one beep.
• Press once to turn on Half heat and Flame effect. This will be indicated by two beeps.
• Press again to turn on Full heat and Flame effect. This will be indicated by three beeps.

What does the button on the remote do?

This will be indicated by one beep.

What do I do if the flame effect will not start?

Symptom	Cause	Corrective Action
The flame effect will not start.	Mains plug is not plugged in.	Check plug is connected to wall socket correctly.
	Low water level.	Check that the water tank is full and there is water in the sump.
	Low voltage connector not connected properly. (See Fig.6)	Check that the connector is inserted correctly. (See Fig.6)
	The Transducer Unit is not sitting correctly in the sump	Ensure the Transducer in sitting down into the moulded recess in the sump

What do I do if the flame effect is too low?

Symptom	Cause	Corrective Action
The flame effect is too low.	Flame effect control knob is set too low. (See Fig.2)	Increase level of flame by turning Control knob ‘D’ anti-clockwise slowly. (See Fig.2)
	The Metal Disc in the transducer might be dirty (See Fig.12)	Clean the Metal Disc with soft brush supplied. (See Fig.12) See ‘Maintenance.’ for a step-by-step procedure.
	The wire from the Transducer Unit is sitting over the metal disc	Direct the wire to the back of the sump and make sure it sits into the side slot exiting the sump.

What do I do if there is an unpleasant smell when the unit is used?

Symptom	Cause	Corrective Action
Unpleasant smell when unit is used.	Dirty or stale water.	Clean the unit as described under maintenance.
	Using unfiltered tap water.	Use only filtered tap water.

What do I do if the flame effect has too much smoke?

Symptom	Cause	Corrective Action
The flame effect has too much smoke.	Flame effect setting is too high.	Turn the flame effect Control knob C clockwise, about ¼ a turn, at a time. Give the flame generator some time to adjust to the new setting. (See Fig.2)

What do I do if the main lamps are not working and there are no flames or smoke?

Symptom	Cause	Corrective Action
Main lamps are not working and there are no flames or smoke.	There is no water in the water tank	Follow instructions under Maintenance, ‘Filling the water tank’.
	Check the plug is connected to the wall socket correctly and that Switch ‘A’ Fig. 2 is in the ‘ON’ ( I ) position.

What is the warranty period for the product?

Subject to the exclusions below, we warrant that the Glen Dimplex product will be free from defects caused by faulty workmanship and materials within:

• in the case of the Glen Dimplex products used for personal, domestic or household purposes, a period of 24 months from the date the Glen Dimplex product is purchased as a brand new product from a retailer located in Australia or New Zealand; and
• in the case of the Glen Dimplex product used for purposes other than personal, domestic or household purposes (including business or commercial use), a period of 12 months from the date the Glen Dimplex product is purchased as a brand new product from a retailer located in Australia or New Zealand. Glen Dimplex products are designed and intended for domestic use.

Are there any exclusions to the warranty?

This express warranty does not apply where:

• the Glen Dimplex product has been installed, used or operated otherwise than in accordance with the product manual or other similar documentation provided to you with the Glen Dimplex product;
• the Glen Dimplex product requires repairs due to damage resulting from accident, misuse, incorrect installation, improper liquid spillage, cleaning or maintenance, unauthorised modification, use on an incorrect voltage, power surges and dips, voltage supply problems, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories or exposure to abnormally corrosive conditions;
• the repair relates to the replacement of consumable parts such as fuses in plugs and bulbs or any other parts of the Glen Dimplex product which require routine replacement;
• you are unable to provide us with reasonable proof of purchase for the Glen Dimplex product;
• the breakdown occurs after the expiry of the express warranty period set out in section 1; or
• the Glen Dimplex product was not purchased in Australia or New Zealand as a brand new product.

How do I make a claim under the warranty?

You may make a claim under this warranty by visiting our website at (www.glendimplex.com.au in Australia, http://www.glendimplex.co.nz in New Zealand), contacting our customer care line (1300 556 816 in Australia, 09 2748265 in New Zealand) or visiting a Glen Dimplex service centre.

To make a valid claim under this warranty, you must:

• lodge the claim with us as soon as possible and no later than 14 days after you first become aware of the breakdown;
• provide us with the Glen Dimplex product serial number;
• provide us with reasonable proof of purchase for the Glen Dimplex product; and
• if required by us, provide us (or any person nominated by us) with access to the premises at which the Glen Dimplex product is located at times nominated by us (so that we can inspect the Glen Dimplex product).

What will happen if I make a valid claim under the warranty?

If you make a valid claim under this warranty and none of the exclusions set out in section 2 apply, we will, at our election, either repair the Glen Dimplex product or replace the Glen Dimplex product with a product of identical specification (or where the product is superseded or no longer in stock, with a product of as close a specification as possible).

Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Glen Dimplex products are designed and supplied for normal domestic use. We will not be liable to you under this warranty for business loss or damage of any kind whatsoever.

What are the costs associated with making a warranty claim?

Where you make a claim under this warranty, a Glen Dimplex authorised repairer may need to attend your premises to inspect the Glen Dimplex product. If the Glen Dimplex product is located in Australia, we may charge you a service call fee if a repairer will be required to travel more than 30 kilometers from the place of purchase. For further information, please contact Glen Dimplex on 1300 556 816 in Australia or 09 274 8265 in New Zealand. Alternatively, visit our website at http://www.glendimplex.com.au in Australia or http://www.glendimplex.co.nz in New Zealand.

What are the important safety advice to remember when using electrical appliances?

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following:

1. OVERHEATING WARNING: In order to avoid overheating, do not cover the heater. Do not place material or garments on the heater, or obstruct the air circulation around the heater. The heater carries a DO NOT COVER warning.
2. DAMAGE. If the appliance is damaged, check with the supplier before installation and operation. If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard.
3. LOCATION Do not use outdoors. Do not use in the immediate surroundings of a bath, shower or swimming pool. Do not locate the heater immediately below a fixed socket outlet or connection box. Ensure that furniture, curtains or other combustible material are positioned no closer than 1 metre from the heater. Although this heater conforms with safety standards, we do not recommend its use on deep pile carpets or on long hair type of rugs.
4. PLUG POSITIONING The appliance must be positioned so that the plug is accessible. Keep the supply cord away from the front of the heater.
5. USE OF OTHER CONTROLS Do not use this heater in series with a thermal control, a program controller, a timer or any other device that switches on the heat automatically, since a fire risk exists when the heater is accidentally covered or displaced.
6. UNPLUGGING In the event of a fault unplug the device. Unplug the device when not required for long periods.
7. OWNER/USER This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
8. Children should be supervised to ensure that they do not play with the appliance. Cleaning and user maintenance shall not be made by children. Children should be kept away unless continuously supervised. Children shall not plug in, regulate and clean the appliance or perform user maintenance.
9. ELECTRICITY WARNING – THIS APPLIANCE MUST BE EARTHED. This heater must be used on an AC ~ supply only and the voltage marked on the heater must correspond to the supply voltage. Before switching on, please read the safety advice and operating instructions. CAUTION — Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present. WARNING – In order to avoid overheating, do not cover the appliance

What should I do before connecting the heater?

Before connecting the heater check that the supply voltage is the same as that stated on the heater.

What is that sound I hear when using the heater?

Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is related to the operation of the flame effect. This is normal and should not be a cause for concern.

What type of water should I use in the appliance?

Only use filtered tap water in this appliance. Always ensure that the appliance is fixed to the wall in a level position.

What should I do if I’m not using the appliance for more than 2 weeks?

If you intend not using the appliance for longer than 2 weeks, drain the water from sump and water tank and dry the sump.

Can I move the appliance without draining the water?

Once commissioned, never move this appliance or lay on its back, without draining the water from sump and water tank.

How often should I clean the appliance?

The water tank, sump, sump lid, tank cap and air filters must be cleaned once every two weeks, particularly in hard water areas. The appliance should never be operated if the lamps are not working. The lamps should be regularly inspected as described under ‘Maintenance’ and ‘Changing lamps’.

What should I do with the packaging materials?

Unpack the heater carefully and retain the packaging for possible future use, in the event of moving or returning the fire to your supplier.

What is special about the flame effect in the heater?

The fire incorporates a flame effect, which can be used with or without heat, so that the comforting effect may be enjoyed at any time of the year. Using the flame effect without selecting heat requires little electric power.