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****** Page 1 ****** XDimpIex OPTIMYST WALL ENGINE OMWFC20 08/51851/0 Issue 2 The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
****** Page 2 ****** 240 1205 Recommended Fig.l Fig. 2 Fig. 3
****** Page 3 ****** Fig.5 Fig.6a Fig.8 Fig.6 Fig. 7 Fig.9
****** Page 4 ****** REMOTE CONTROL SENSOR 3 60 600 Fig. 10 Fig. 11 Fig. 12
****** Page 5 ****** Dimplex Opti-myst wall Fire Model: OMWFC20 IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE Important Safety Advice When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following: 1. OVERHEATING WARNING: In order to avoid overheating, do not cover the heater. Do not place material or gar- ments on the heater, or obstruct the air circulation around the heater. The heater carries a DO NOT COVER warning. 2. DAMAGE. If the appliance is damaged, check with the supplier before installation and operation. If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard. 3. LOCATION Do not use outdoors. Do not use in the immediate surroundings of a bath, shower or swimming pool. Do not locate the heater immediately below a fixed socket outlet or connection box. Ensure that furniture, curtains or other combustible material are positioned no closer than 1 metre from the heater. Although this heater conforms with safety standards, we do not recommend its use on deep pile carpets or on long hair type of rugs. 4. PLUG POSITIONING The appliance must be positioned so that the plug is accessible. Keep the supply cord away from the front of the heater. 5. USE OF OTHER CONTROLS Do not use this heater in series with a thermal control, a program controller, a timer or any other device that switches on the heat automatically, since a fire risk exists when the heater is accidentally covered or displaced. 6. UNPLUGGING In the event of a fault unplug the device. Unplug the device when not required for long periods. 7. OWNER/USER This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. Cleaning and user maintenance shall not be made by children. Children should be kept away unless continuously supervised. Children shall not plug in, regulate and clean the appliance or perform user maintenance. 9. ELECTRICITY WARNING THIS APPLIANCE MUST BE EARTHED. This heater must be used on an AC supply only and the voltage marked on the heater must cor- respond to the supply voltage. Before switching on, please read the safety advice and operating instructions. CAUTION — Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present. WARNING – In order to avoid overheating, do not cover the appliance
****** Page 6 ****** General. Unpack the heater carefully and retain the packaging for possible future use, in the event of moving or returning the fire to your supplier. The fire incorporates a flame effect, which can be used with or without heat, so that the comforting effect may be enjoyed at any time of the year. Using the flame effect without selecting heat requires little electric power. Before connecting the heater check that the supply voltage is the same as that stated on the heater. Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is related to the operation ofthe flame effect. This is normal and should not be a cause for concern. Electrical connection. WARNING – THIS APPLIANCE MUST BE EARTHED. This heater must be used on an AC supply only and the voltage marked on the heater must correspond to the supply voltage. Before switching on, please read the safety warnings and operating instructions. PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE Only use filtered tap water in this appliance. Always ensure that the appliance is fixed to the wall in a level position. If you intend not using the appliance for longer than 2 weeks, drain the water from sump and water tank and dry the sump. Once commissioned, never move this appliance or lay on its back, without draining the water from sump and water tank. The water tank, sump, sump lid, tank cap and air filters must be cleaned once every two weeks, particularly in hard water areas. The appliance should never be operated if the lamps are not working. The lamps should be regularly inspected as described under ‘Maintenance’ and ‘Changing lamps’. Installation. Ensure that all packing items are removed (read any warning labels carefully). Retain all packing for possible future use, in the event of moving or returning the appliance to your supplier. To install the appliance; (See Fig 1) 1 . Remove wall bracket from the back of the appliance, by removing the 2 screws that the wall bracket is fixed with. 2. Fix the wall bracket to the wall making sure it is level, using the wall plugs and screws supplied for block walls. 3. Hang the appliance off the fixed wall bracket. Rotate the safety fixing bracket on the base of the product so that the fixing hole is exposed. Mark this hole and remove the appliance from the wall. Fix plug to the wall in the marked position. 4. Hang the appliance back on the wall fixing bracket and fix the appliance in place using the screw supplied through the safety fixing bracket. Make sure the unit is switched OFF. Plug the fire into a 1 Oamp/240 volt outlet. Before using the manual controls firstly fill the water tank (See ‘Maintenance’, ‘Filling the water tank’). Manual Controls. The Opti-myst Manual controls are located on the base of the appliance. (See Fig.2 for Manual Control lay out) Switch IA’:- Controls the electricity supply to the Fire. Note: This switch must be in the ‘ON’ ( I ) position for the Fire to operate with or without heat when activated. Switch Press once to turn on the flame effect. This will be indicated by an audible “beep”. Although the main lights operate immediately it will take a further 30 seconds before the flame effect starts. again to give flame effect and half heat. This will be indicated by two “beeps”. Press again to give flame effect and full heat. This will be indicated by three “beeps”. Press again to return to flame effect only. This will be indicated by one “beep”. Press Press d) to put fire in to standby mode. This will be indicated by one “beep”. Control Knob Controls the Thermostat setting. Turning the control knob towards you will decrease the temperature setting, turning the control knob away from you will increase the temperature setting. Control Knob Controls the intensity of the flame and smoke effect when the heater has been activated. Turning the control knob towards you decreases the intensity of the flame and smoke effect. Turning the control knob away from you will increase the flame and smoke effect. When the water tank is empty the main lamps go out. See instructions underlMaintenance’, ‘Filling the water tank’. When this
****** Page 7 ****** procedure is complete, the main lamps will illuminate but it will take 30 seconds before the flames return. Setting the Thermostat Plug in and switch on the fire to the full heat setting. Turn the Control Knob ‘C’ fully away from you (max temperature setting) to warm the room rapidly. When the room temperature has reached the desired level, turn the thermostat knob back slowly until the thermostat just clicks off. The heater will then maintain the room temperature at the chosen level. Note: Should your heater fail to come on when the thermostat is at a low setting, this may be due to the room temperature being higher then the thermostat setting Thermal safety cut-out A thermal safety cut-out is incorporated in the fan heater to prevent damage due to overheating. This can happen if the heat outlet was restricted in any way. Ifthe cut-out operates, unplug the heater from the socket outlet and allow approximately 1 0 minutes before reconnecting. Before switching the heater back on remove any obstruction that may be restricting the heat outlet, then continue normal operation. Caution: In order to avoid hazard due to inadvertent resetting of the thermal cutout, this appliance must not be supplied through an external switching device, such as a timer, or connected to a switch that is regularly switched on and off by the utility. Tips for using your appliance. 1 . The Opti-myst flame and smoke effect will last for approximately 9hrs when the product is turned to full flame, and approximately 1 2hrs when set at minimum. These times are a guideline only and can vary. 2. Do not tilt or move the fire while there is water in the tank or sump. 3. Make sure that the fire is fixed level on the wall. 4. The flame control knob ‘D’ Fig.2 may be turned up or down to give a more realistic effect. 5. Sometimes the flames appear more real when the flame control knob is turned down to a low setting. 6. Give the flame generator some time to react to changes you may make on the flame control knob. Maintenance WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE ATTEMPTING ANY MAINTENANCE Changing lamps. If a large amount of the smoke appears grey or colourless it may be that one or more lamps have failed. You can check for lamp failure as follows. 1 . Leaving the flame effect on, lift out the fuelbed and water tank. (See Fig.3) and lift out the nozzle (See Fig.4) 2. View the lamps from a distance in front of the fire and observe which lamp needs to be changed. 3. Press switch ‘A’to off (0) position (See Fig.2), and unplug the fire from the mains. 4. Leave the appliance for 20 minutes to allow the lamps to cool down before removing them. 5. Remove the water tank by lifting upwards and place in a sink. 6. Remove the sump as described in the Cleaning Section. 7. Remove the defective lamp, by gently lifting vertically and disengaging the pins from the lamp holder, (See Fig.4 and 4a). Replace with a Dimplex Opti-myst, 1 2V, 45W, Gu5.3 base, 80 beam angle, coloured lamp. (To purchase replacement lamps go to the section ‘After Sales Service’, details of how to purchace the lamps are contained therein.) 8. Carefully insert the two pins of the new lamp into the two holes in the lamp holder. Push lamp firmly in place. (See Fig.4 and 9. Replace the nozzle, water tank and fuelbed. 10. Switch on. Filling the water tank. When the water tank is empty, the flame and smoke effect shuts off and you will hear 2 audible ‘beeps„ follow these steps. 1 . Press Switch IA’ to off position (O) (See Fig.2) 2. Gently lift out the fuelbed and place carefully on the ground. (See Fig.3) 3. Remove the water tank by lifting upwards and outwards. 4. Place the water tank in sink and remove cap, Anti-clockwise to open. (See Fig.5) 5. Fill tank with filtered tap water only. This is necessary to prolong the life of the flame and smoke producing unit. The water should be filtered through a conventional domestic water filter unit and the filter should be replaced regularly. 6. Screw the cap back on, do not overtighten. 7. Return the tank to the sump, with the tank cap facing down and the flat side of the tank facing outward. 8. Gently place the fuelbed back into position. 9. Press Switch IA’ to ‘ON’ ( I ) position (See Fig.2) Cleaning. WARNING – ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE HEATER. We Recommend cleaning the following components once every 2 weeks, particularly in hard water areas:- Water Tank, Sump, Nozzle, Tank cap and seal, Air filter. For general cleaning use a soft clean duster — never use abrasive cleaners. To remove any accumulation of dust or fluff the soft brush attachment of a vacuum cleaner should occasionally be used to clean the outlet grille of the fan heater.
****** Page 8 ****** Water tank 1 . Remove water tank, as described earlier, put into sink and empty water. 2. Using the supplied brush gently rub the inside surfaces ofthe cap paying particular attention to the rubber ring in the outer groove and the centre rubber seal. 3. Put a small quantity of washing up liquid and water into the tank, refit the cap and shake well, rinse out until all traces of washing up liquid are gone. 4. Refill with filtered tap water only, replace the cap, do not overtighten. Sump 1 . Press Switch IA’ to the ‘OFF’ (O) position 2. Gently lift out the fuelbed and place carefully on the ground. (See Fig.3) 3. Remove the water tank by lifting upwards. 4. Disconnect the electrical connector, located on the right side of the sump. (See Fig.6) . 5. Release the right sump locking tabs by turning 900, this allows the sump to be lifted completely from its location. (See Fig.6a) 6. Gently lift up the sump, taking care to keep level so as not to spill any water. Sit the assembly in the sink. 7. Release the left sump locking tabs by turning 900, then lift off the Nozzle. (See Fig.4) 8. Remove the transducer and carefully tilt the sump as shown, so that the liquid drains out of the sump. (See Fig.8) 9. Put a small amount of washing up liquid into the sump, and using the supplied brush, gently clean all surfaces in the sump and gently clean the transducer including the metal discs located in the top grooved surface. (See Fig.9) 10. When cleaned, thoroughly rinse the sump and transducer with clean water. 11. Clean the smoke outlet surface of the sump lid with the brush and flush out thoroughly with water. (See Fig.10) 12. Reverse the above steps to reassemble. Air filter. 1 . Press Switch IA’ to the ‘OFF’ (O) position (See Fig.2) 2. Gently lift out the fuelbed and place carefully on the ground. (See Fig.3) 3. Gently slide upwards the air filter out of its plastic holder. (See Fig.1 1) 4. Gently rinse with water in the sink and dry with fabric towel before returning. 5. Replace the filter making sure that the course black filter is facing the front of the fire. 6. Replace the fuelbed. 7. Press Switch IA’ to the ION’ ( I ) position (See Fig.2) Remote Control Operation On the control panel, Switch A (see Fig.2) must be in the ‘ON’ ( I ) position in order for the remote control to operate. There are 3 buttons on the remote control. (See Fig.7) To operate correctly the remote handset must be pointed towards the heater outlet. (See Fig 12). The remote control functions are as follows: Press once to turn on Flame effect only. This will be indicated by one beep. Press once to turn on Half heat and Flame effect. This will be indicated by two beeps. Press again to turn on Full heat and Flame effect. This will be indicated by three beeps. Standby This will be indicated by one beep. Recycling. Do not dispose of electrical applances as unsorted municipal waste. Useparate collection faxilities. Contact your local goverment for information regarding the collection systems availiable. If electrical appilances are disposed of in landfills or dumps, hazardous substances can leak into ground water, polluting the food chain and damaging health and well-being. After Sales Service. Your product is guaranteed for two year from the date of purchase. Within this period, we undertake to repair or exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and operated in accordance with these instructions. Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee. Should you require after sales information or assistance with this product please contact Glen Dimplex Australia on 1300 556 816 or visit our website at dimplex.com.au.
****** Page 9 ****** Patent / Patent Application Products within the Optimyst range are protected by one or more of the following patents and patent applications: Great Britain GB 2402206, GB 2460259, GB 2460453 , GB 2418014, GB 2465738, GB 2449925, GB 2465537 , GB 2455277 , GBI 020534.2, GBI 020537.5, GBI 1 10987.3 United States US 7967690, US 2010299980, US 2011062250, US 2008028648, US 13/167,042 Russia RU2008140317 European EP 2029941, EP 2201301, EP 2315976, EP 1787063, EP07723217.1 , EPI 1 1 70434.2, EP 11 170435.9 China CN 101883953, CN 200980128666.2, CN 101057105, CN 101438104 Australia AU 2009248743, AU 2007224634 Canada CA 2725214, CA 2579444, CA 2645939 International Patent Application WO 2006027272 South Africa ZA 200808702 Mexico MX 2008011712 Korea KR 20080113235 Japan JP 2009529649 Brasil BR Pl 0708894-9 India IN 4122/KOLNP/2008 New Zealand NZ 571900 Glen Dimplex Australia Unit 1, 21 Lionel Road, Mount Waverley VIC 3149 Australia Glen Dimplex Australasia Ltd 38 Harris Road East Tamaki, Auckland New Zealand 5336 Fax: Email: Web: 1300 556 816 1800 058 900 email@example.com wvm.dimplex.com.au Fax: Email: Web: 09 274 8265 09 274 8472 firstname.lastname@example.org wwvv.dimplex.co.nz
****** Page 10 ****** Troubleshooting Symptom The flame effect will not start. The flame effect is too low. Unpleasant smell when unit is used. The flame effect has too much smoke. Main lamps are not working and there are no flames or smoke. Cause Mains plug is not plugged in. Low water level. Low voltage connector not connected properly. (See Fig.6) The Transducer Unit is not sitting correctly in the sump Flame effect control knob is set too low. (See Fig.2) The Metal Disc in the transducer might be dirty (See Fig. 12) The wire from the Transducer Unit is sitting over the metal disc Dirty or stale water. Using unfiltered tap water. Flame effect setting is too high. There is no water in the water tank Corrective Action Check plug is connected to wall socket correctly. Check that the water tank is full and there is water in the sump. Check that the connector is inserted correctly. (See Fig.6) Ensure the Transducer in sitting down into the moulded recess in the sump Increase level of flame by turning Control knob ‘D’ anti clockwise slowly. (See Fig.2) Clean the Metal Disc with soft brush supplied. (See Fig. 1 2) See IMaintenance.’for a step by step procedure. Direct the wire to the back of the sump and make sure it sits into the side slot exiting the sump. Clean the unit as described under maintenance. Use only filtered tap water. Turn the flame effect Control knob C clockwise, about 1/4 a turn, at a time. Give the flame generator some time to adjust to the new setting. (See Fig.2) Follow instructions under Maintenance, ‘Filling the water tank’. Check the plug is connected to the wall socket correctly and that Switch ‘A’ Fig. 2 is in the ‘ON’ (I) position.
****** Page 11 ****** XDimplex GLEN DIMPLEX PRODUCT WARRANTY This warranty is provided by Glen Dimplex Australia Pty Limited ABN 69 118 275 460 of Unit 1, 21 Lionel Road, Mount Waverley, Victoria 3149 (Phone number 1300 556 816), or in New Zealand by Glen Dimplex Australasia Limited, New Zealand registration number 1506305, of 38 Han-is Road, East Tamaki, Auckland, New Zealand (Phone number 09 2748265) (we, us our) in respect of the Glen Dimplex product which this warranty card has been included in the packaging for or otherwise supplied with (the Glen Dimplex product). 1 Glen Dimplex express warranty Subject to the exclusions below, we warrant that the Glen Dimplex product will be free from defects caused by faulty workmanship and materials within: (a) (b) in the case of the Glen Dimplex products used for personal, domestic or household purposes, a period of 24 months from the date the Glen Dimplex product is purchased as a brand new product from a retailer located in Australia or New Zealand; and in the case of the Glen Dimplex product used for purposes other than personal, domestic or household purposes (including business or commercial use), a period of 12 months from the date the Glen Dimplex product is purchased as a brand new product from a retailer located in Australia or New Zealand. Glen Dimplex products are designed and intended for domestic use. This express warranty is personal to the first person who acquires the Glen Dimplex product from the relevant retailer and claims under this warranty cannot be made by anyone other than this person. The benefits conferred by this express warranty are in addition to the Consumer Guarantees referred to in section 3 and any other statutory rights you may have under the Australian Consumer Law, the New Zealand Consumer Guarantees Act and/or other applicable laws. 2 Warranty exclusions This express warranty does not apply where: (a) (b) the Glen Dimplex product has been installed, used or operated otherwise than in accordance with the product manual or other similar documentation provided to you with the Glen Dimplex product; the Glen Dimplex product requires repairs due to damage resulting from accident, misuse, incorrect installation, improper liquid spillage, cleaning or mamtenance, unauthorised modification, use on an incorrect voltage, power surges and dips, voltage supply problems, tampermg or unauthorised repairs by any persons, use of defective or incompatible accessories or exposure to abnormally corrosive conditions;
****** Page 12 ****** (c) (d) (e) (f) the repair relates to the replacement of consumable parts such as fuses in plugs and bulbs or any other parts of the Glen Dimplex product which require routme replacement; you are unable to provide us with reasonable proof of purchase for the Glen Dimplex product; the breakdown occurs after the expiry of the express warranty period set out in section 1; or the Glen Dimplex product was not purchased in Australia or New Zealand as a brand new product. 3 Consumer Guarantees Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you acquired the goods in New Zealand, similar provisions of the Consumer Guarantees Act 1993 may apply, but may be excluded if you acquired the goods for the purpose of a business. 4 How to make a claim You may make a claim under this warranty by visiting our website at (glendimplex.com.au in Australia, glendimplex.co.nz in New Zealand), contacting our customer care line (1300 556 816 in Australia, 09 2748265 in New Zealand) or visiting a Glen Dimplex service centre. To make a valid claim under this warranty, you must: (a) (b) (c) (d) lodge the claim with us as soon as possible and no later than 14 days after you first become aware of the breakdown; provide us with the Glen Dimplex product serial number; provide us with reasonable proof of purchase for the Glen Dimplex product; and if required by us, provide us (or any person nominated by us) with access to the premises at which the Glen Dimplex product is located at times nominated by us (so that we can inspect the Glen Dimplex product). 5 Warranty claims If you make a valid claim under this warranty and none of the exclusions set out in section 2 apply, we will, at our election, either repair the Glen Dimplex product or replace the Glen Dimplex product with a product of identical specification (or where the product is superseded or no longer in stock, with a product of as close a specification as possible). Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
****** Page 13 ****** Glen Dimplex products are designed and supplied for normal domestic use. We will not be liable to you under this warranty for busmess loss or damage of any kind whatsoever. 6 Costs of warranty claim Where you make a claim under this warranty, a Glen Dimplex authorised repairer may need to attend your premises to inspect the Glen Dimplex product. Ifthe Glen Dimplex product is located in Australia, we may charge you a service call fee if a repairer will be required to travel more than 30 kilometers from the place of purchase. For further information, please contact Glen Dim- plex on 1300 556 816 in Australia or 09 274 8265 in New Zealand. Alternatively, visit our website at glendimplex.com.au in Australia or glendimplex.co.nz in New Zealand.
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