CONCORD CDK4242P-A (01) PDF Document

To avoid personal injuries and prevent damage to your CONCORD CDK4242P-A and connected devices, please follow these safety precautions:

1. Power supply: Never operate the equipment with any power supply other than the one supplied in the box.

2. Openings: Never push objects of any kind through any openings of the DVR to avoid electric shock or damage.

3. Environment: Do not place the DVR in a dusty, wet, or humid environment. If the DVR contacts water, unplug it immediately.

4. Cleanliness: Use a soft, slightly damp cloth to clean the outer case and ensure it is dried immediately. Do not use liquid aerosol cleaners.

5. Unusual problems: If you notice strange smells, sounds, or smoke, unplug the power cable immediately and contact an authorized dealer.

6. Cover removal: Do not remove the cover of your DVR to avoid electric shock or damage to the electronics.

7. Handling: If your DVR does not work normally after being dropped or hit, disconnect the power immediately and contact an authorized dealer.

8. Ventilation: The DVR includes a HDD that produces heat. Do not block ventilation openings. Keep the DVR in a well-ventilated area with tidy cables that do not obstruct airflow.

9. Power Supply Usage: The included power supply is for one DVR system only. Do not connect more equipment to it.

10. Liquids: Do not place objects containing water, such as a flower vase, on or near the equipment.

The rear panel of your CONCORD CDK4242P-A DVR contains several ports for connecting various devices. Their functions are as follows:

A mains power adaptor is included with your CONCORD CDK4242P-A kit. To connect the power, plug the adaptor into an available mains power outlet and plug the other end into the power socket on the back of the DVR.

A USB mouse is supplied to navigate the on-screen menus. Plug the mouse into an available USB port on the front or back of the DVR. The buttons have the following functions:

1. Left Button:

Click to select menu options.

During live viewing in split-screen view, double-click on a channel to view it in full-screen. Double-click the channel again to return to split-screen viewing.

Click on a channel on the Live Viewing screen to open the Camera Quick Toolbar.

Click and hold to drag sliders and scales in menu mode.

2. Right Button:

Click once to open the Taskbar on the Live Viewing screen.

In menus, click to go back or close menus.

3. Scroll Wheel:

In menus, scroll to move up or down through the menu content.

While hovering over the volume control wheel, scroll to turn the system volume up or down.

A virtual keyboard will automatically appear on the screen when you need to enter data. Use the supplied mouse to operate this keyboard for data entry.

The first time you run the CONCORD CDK4242P-A DVR, you will be asked to set your own password and admin name for security. It is recommended to write down your username and password in a safe place.

1. Language: Choose your preferred language to be shown on-screen.

2. Device ID: Input the device ID shown in parentheses. The default ID is 000000.

3. New Admin name: Set your own administrator name.

4. New Admin Password: Set your own password. The password must be a combination of 8 characters.

5. Confirm Password: Enter your own password again.

6. Click Apply to confirm your settings. You will then be taken to the login interface where you can enter your new user name and password to log in.

If you have connected your CONCORD CDK4242P-A DVR to your network, it will need an IP address. Follow these steps in the Startup Wizard:

1. In most cases, you can simply tick the DHCP box. Your network router will automatically assign the IP Address and other necessary settings.

2. If your network requires you to manually assign an IP address, you will need to enter the following details:

IP Address: A unique address for the DVR on the network (e.g., “192.168.001.100”).

Subnet Mask: Defines the range of IP addresses on the network (e.g., “255.255.000.000”).

Gateway: Allows the DVR to access the Internet (e.g., “192.168.001.001”).

DNS1/DNS2: The primary and backup DNS server addresses. You may need to consult your Internet Service Provider (ISP) for these details.

3. You can also configure Port settings (Web Port, Client Port, RTSP Port) if the default values are already in use, and enable UPNP if your router supports it for automatic port forwarding.

You can configure time settings in the Startup Wizard or the main System menu.

Date and Time:

Date: Click on the calendar icon to set the system date.

Time: Click to set the system time.

Date Format: Choose your preferred date format from the dropdown menu.

Time Format: Choose between 24-hour and 12-hour formats.

Time Zone: Set the correct time zone for your location.

NTP (Network Time Protocol):

This feature allows your CONCORD CDK4242P-A to synchronize its date and time automatically over the Internet.

1. Check the “Enable NTP” box.

2. Select an NTP server from the list.

3. Click “Update Now” to sync manually or “Apply” to save the settings for automatic updates.

DST (Daylight Saving Time):

1. Check “Enable DST” if Daylight Saving Time is observed in your region.

2. Time Offset: Select the amount of time to offset for DST.

3. DST Mode: Choose to set DST by week or by a specific date.

4. Start Time/End Time: Set the start and end time and date for daylight saving.

Your CONCORD CDK4242P-A DVR can support IP cameras connected to your network. To add them, follow these steps in the IP Camera menu:

1. Click Search to search for IP cameras on the same network. A list of found cameras will appear.

2. Choose the IP camera(s) you want to add from the list.

3. Click the add icon to add the camera to the DVR.

4. You may need to enter the camera’s user name and password to complete the process. You can also configure the following for each camera:

IP Address/Domain: IP address or domain name of the IP camera.

Alias: A custom name for the IP camera.

Position: The position to display the camera name on the screen.

Port: The port of the IP camera.

Protocol: The communication protocol of the IP camera.

Bind channel: The channel on the DVR you want to attach the IP camera to.

Hard Drive Management:

The CONCORD CDK4242P-A is supplied with a hard drive already installed. In the Hard Drive menu, you can configure the ‘Overwrite’ option.

Overwrite: This option controls what happens when the HDD is full. You can choose a number of days (e.g., 7 days) to keep recordings, and older footage will be overwritten. To prevent any overwriting, select ‘Disable’. If disabled, you must check the HDD status regularly to ensure it is not full, as recording will stop.

Output Resolution:

In the Resolution menu, choose an output resolution that best suits the HDTV or monitor you are connecting to. Note that when the DVR system is starting up, it will automatically try to match the best resolution of your monitor.

You can access your CONCORD CDK4242P-A DVR remotely from a smartphone or tablet if the DVR is connected to the network with Internet access. The P2P (Peer to Peer) ID makes this easy.

1. In the ‘Mobile’ section of the Startup Wizard, you will find a P2P ID and a QR code.

2. Install the recommended app on your smartphone or tablet.

3. Scan the QR code displayed on the screen and follow the instructions in the app to complete the setup.

The status icons on the live viewing screen provide information about the system’s current state:

Red Dot: Indicates that the DVR is currently recording.

Running Figure: Appears when the camera has detected motion.

Bell Icon: Indicates that an external I/O alarm device is triggered.

HDD with Exclamation Mark: Indicates the HDD is in error.

HDD with Question Mark: Indicates the HDD is unformatted.

Full HDD Icon: Indicates the HDD is full.

HDD with Lock: Indicates the HDD is read-only.

1. From the live view screen, right-click to bring up the Taskbar, then click the icon to open the Start Menu.

2. Click the Shutdown button from the Start Menu.

3. A dialog box will appear. Select the action you want to perform: Shutdown, Reboot, or Logout.

4. Click the OK button. The system may require you to enter the Admin password to authenticate.

If you choose Logout, the live viewing screen will no longer be visible, and you will need to log back into the system for further operations.

To configure motion detection parameters, navigate to Start Menu > Setup > Motion.

1. Switch: Enable or disable motion detection for each channel.

2. Sensitivity: Set the sensitivity level from 1 (lowest) to 8 (highest).

3. Setup: Click the setup icon to define the Motion Detection Area. The whole screen is marked for detection by default (red blocks). Click and drag the mouse to unmark areas (transparent blocks) where you want to disable motion detection. Right-click to return and click Save.

4. Alarm Button: Click this to configure alarm actions:

Buzzer: Set the duration in seconds for the internal buzzer to sound when motion is detected.

Latch Time: Configure the external alarm time (if supported).

Record: Click the icon to choose which channel(s) will record when motion is triggered on this channel.

Post Recording: Set how long the DVR continues to record after a motion event ends (up to 5 minutes).

Show Message: Check the box to display a motion icon on the live view screen.

Send Email: Enable to send an email alert when motion is detected.

Full Screen: If enabled, the channel with motion will be displayed in full screen.

FTP Upload: Enable to upload alarm images to an FTP server.

The Record Schedule menu allows you to specify when and how the CONCORD CDK4242P-A records video for each channel. Go to Start Menu > Setup > Record > Record Schedule.

1. Channel: Select the channel you want to set the schedule for.

2. Select the recording mode radio button (Normal, Motion, IO, PIR).

3. Drag the cursor across the hourly time slots for each day to mark them with the selected recording mode’s color.

Normal (Green): Continuous recording.

Motion (Yellow): Records only when motion is detected.

IO (Red): Records only when an external sensor is triggered.

PIR (Purple): Records only when a PIR sensor is triggered.

No Record (Black): No recording is scheduled for that time slot.

4. To use the same schedule for other channels, use the Copy function.

5. Click Apply to save your settings.

To receive system notifications on your email, go to Start Menu > Setup > Network > Email and configure the following settings:

1. Email: Check the box to enable the function.

2. Encryption: Enable if your email server requires SSL or TLS. If unsure, set it to Auto.

3. SMTP Port: Enter the SMTP port of your email server.

4. SMTP Server: Enter the SMTP server address of your email.

5. User Name: Enter your email address.

6. Password: Enter the password for your email.

7. Receiver 1-3: Enter the email addresses where you want to receive notifications.

8. Interval: Configure the time interval between notification emails.

9. Test Email: Click this button to send a test email. If you receive it, the configuration is correct.

After configuration, you must set up the Email Schedule to define when the system should send emails for events like motion detection or exceptions.

The S.M.A.R.T. function displays technical information about the installed hard drive and allows you to perform tests to detect potential errors. Navigate to Start Menu > Setup > Device > S.M.A.R.T.

You can perform three types of self-check tests:

Short: This test verifies major components of the hard drive such as read/write heads, electronics, and internal memory.

Long: A longer test that verifies the above and also performs a surface scan to find problematic areas and force bad sector relocation.

Conveyance: A very quick test that verifies the mechanical parts of the hard drive are working.

If an error is found, the HDD may continue to be used, but there is a risk of losing recording data. It is recommended to replace a new HDD if an error is detected.

Adding New Users:

1. Go to Start Menu > Setup > System > Multi-User.

2. Select one of the user accounts that is currently disabled and click the User Edit icon.

3. Select Enable from the drop-down next to User Enable.

4. Click the field next to User Name to change the user name for the account.

5. Select Enable from the drop-down next to Password Enable.

6. Click the fields for Password and Confirm to enter the desired password.

7. Click Save. You will be required to input your Admin password to authenticate.

Setting User Permissions:

The administrator account has full control. For other user accounts, you can enable or disable access to certain menus and functions.

1. In the Multi-User menu, click the edit icon under the Permission tab for the desired user.

2. Check the boxes next to any system menus or capabilities you would like the user to access (e.g., Log Search, Backup, Playback for specific channels).

3. Click All to check all boxes or Clear to uncheck all boxes.

4. Click Save to save your modifications.

The Search function allows you to find and play previously recorded videos. To access it, click the Search button in the Start Menu.

1. Search Date: Select a date from the calendar to search for video recordings.

2. Search Type: Check the boxes for the types of recordings you want to find (e.g., Normal, Motion).

3. Channel Selection: Check the channels you would like to search, or check the main Channel box to search all connected channels.

4. The search results will display on the timeline from 00:00 to 24:00, with different colors representing different recording types.

5. Click the play button to start playback.

6. Use the Video Playback Controls at the bottom to control the playback (e.g., rewind, fast forward, pause, stop, digital zoom).

7. Use the timeframe options (24h, 2h, 1h, 30m) to view a smaller or larger time period on the timeline.

You can quickly save a section of video to a USB flash drive while playing back a recording.

1. Insert your external USB drive into the DVR.

2. Start a video recording playback from the Search menu.

3. Click the Video Clip icon (looks like scissors) in the playback controls.

4. Move the mouse cursor to the timeline where you want to start the video clip.

5. Press and hold the left button of your mouse, and drag the cursor along the timeline to where you want to end the video clip.

6. The scissors icon will change. Click this new icon to save the clip.

7. A “Backup Type” window will appear. Select a file type (e.g., AVI, mp4) and click Save.

8. The backup drive menu will appear. Navigate to the folder where you want the backup file to be saved, then click OK to begin.

Your CONCORD CDK4242P-A supports remote access via mobile devices on Android & iOS.

1. Search for Concord Security in the Google Play Store or Apple App Store and install it.

2. Run the app. It will display the Device Manager screen.

3. Touch the + icon to add a device. The app will open a scanner.

4. Scan the QR code located on the top of your DVR or the QR code displayed during the setup wizard.

5. The P2P ID will be entered automatically. Enter the Media Port (default is 9000), and the User Name and Password for your DVR.

6. After all settings are completed, touch Save. The app will turn to the Live view display if the device has connected successfully.

The minimum and recommended hardware and OS requirements to run the Web Client for your CONCORD CDK4242P-A are below.

You can search and play recording videos stored on the DVR’s HDD through the Web Client.

1. Click Playback in the top-right corner of the window.

2. Select a day on the calendar. Days with recordings have a red underline.

3. Select the recording type to search for from the dropdown next to Type, or select All.

4. Choose the video stream you want to play (Mainstream or Substream).

5. Check the channels you want to search for. Check Synchronous playback to play all selected channels at once.

6. Click Search.

7. Recordings will be displayed on the timeline. Click a section of video on the timeline and click the play button to begin playback.

If the system does not detect the HDD, check if the power supply system is properly connected.

If you have changed the password and then forget the new password, you will need to consult with Concord technical personnel to access the system.

If you see an abnormal video signal or no signal, and the power supply for the DVR and camera is OK, check the network cable at the DVR side. Ensure the cable is firmly connected and not worn out. Also, check that the correct video standard (NTSC or PAL) is selected in the settings.

Yes, all HDDs supported by the system can be used. However, you must remember that once the DVR runs, all existing data on your HDD will be lost as the DVR will format it.

Yes. The CONCORD CDK4242P-A system supports the function of playing back video while it is simultaneously recording.

No, in consideration of file security, you may not clear part of the records. If you want to remove all the records, you must format the HDD.

Please check if the motion detection time and motion detection regional settings are correct. Also, ensure that the sensitivity is not set too low.

Please check the alarm settings. Verify if the motion detection function is enabled and if an object’s motion is being detected all the time. Refer to the corresponding HDD alarm setting as well.

Pressing “STOP” or clicking “Stop Recording” in the context menu will only stop a manual recording. To stop a scheduled recording during a certain time, you must go into the recording schedule settings and change the setting for that time period to “No Record”.

1. To shut down the DVR, please firstly shut down the system through the software menu, and then turn off the power. Do not turn off the power directly, as HDD data could be damaged.

2. Keep the DVR away from heat sources or dusty places.

3. Ensure you switch off the DVR before plugging in or removing any cables.

4. Inspect all cables regularly to ensure they are not aging or damaged.