Free English CARDO PACKTALK CUSTOM (01) PDF document. Download the PDF, use the online viewer, or browse the FAQs for easy troubleshooting.


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How do I charge the battery of my CARDO PACKTALK CUSTOM?

Ensure that the CARDO PACKTALK CUSTOM battery is charged for at least 4 hours before its initial use.

To charge the unit, use the supplied USB cable to connect your computer or wall charger to the USB port on your CARDO PACKTALK CUSTOM.

Regarding fast charging, you will have 2 hours of talk time after 20 minutes of charging, with 1.5 to 2 hours required for a full charge.

While charging, the LED indicator will be red, and it will turn off once charging is complete.


How can I switch my CARDO PACKTALK CUSTOM unit on or off?

To switch your CARDO PACKTALK CUSTOM on, press both the Media button and the Intercom button for 2 seconds. The speaker will play a startup sound, and the LED will flash to indicate the battery status: blue once then green for normal battery, blue three times then green for low battery, or red and green if it is charging.

To switch your CARDO PACKTALK CUSTOM off, press both the Media button and the Intercom button for 2 seconds. The LED will flash red three times, and the speaker will play a sound followed by a voice message indicating the battery status.


How can I pair my CARDO PACKTALK CUSTOM to a mobile phone?

To pair your CARDO PACKTALK CUSTOM to a mobile phone, first ensure Bluetooth is enabled on your mobile phone. While your unit is in standby mode, press the mobile button for 5 seconds. The LED will flash red and blue. On your mobile phone, search for Bluetooth devices and select the CARDO PACKTALK CUSTOM when it appears in the list. If prompted for a PIN or passkey, enter 0000.


What are the basic audio functions for the CARDO PACKTALK CUSTOM?

To turn the volume up on your CARDO PACKTALK CUSTOM, roll the Control Wheel forwards. To turn the volume down, roll the Control Wheel backwards.

To mute the microphone completely, tap the Media button and the Intercom button simultaneously. To unmute the microphone, perform the same action of tapping both buttons simultaneously.


How do I make a phone call with my CARDO PACKTALK CUSTOM?

To dial using your mobile phone’s voice dial option, tap the mobile button on your CARDO PACKTALK CUSTOM.

To redial the last number called on your mobile device, press the mobile button on your unit for 2 seconds.

To call a preset speed dial number, tap the mobile button twice.


How do I answer or ignore a phone call on my CARDO PACKTALK CUSTOM?

To answer a call, tap the mobile button, any other button, or the Control Wheel.

To ignore an incoming call, roll the Control Wheel backward.

To end a call, tap the mobile button or the Control Wheel.


How do I control music streaming on my CARDO PACKTALK CUSTOM?

To start music streaming from your paired device, tap the Media button.

To stop music streaming, tap the Control Wheel.

To skip to the next track while streaming, tap the Media button.

To skip back to the previous track while streaming, tap the Media button twice.


How do I operate the FM radio on my CARDO PACKTALK CUSTOM?

To turn on the FM radio, tap the Media button twice.

To turn the FM radio off, tap the Control Wheel.

To skip to the next station, tap the Media button once.

To skip back to the previous station, tap the Media button twice.

To scan for and select a station, tap the Media button 3 times. The FM radio will play each station it finds for several seconds. When you hear a station you want to select, tap the Media button once.


What are the predefined voice commands for the CARDO PACKTALK CUSTOM?

The CARDO PACKTALK CUSTOM utilizes the following predefined voice commands:

To Say
Answer an incoming call “Answer”
Ignore an incoming call “Ignore”
End a call “Hey Cardo, end call”
Call the default number “Hey Cardo, speed dial”
Redial the last number “Hey Cardo, redial number”
Turn on music “Hey Cardo, music on”
Turn off music “Hey Cardo, music off”
Play the next music track “Hey Cardo, next track”
Play the previous music track “Hey Cardo, previous track”
Share music “Hey Cardo, share music”
Turn on the radio “Hey Cardo, radio on”
Turn off the radio “Hey Cardo, radio off”
Skip to the next preset radio station “Hey Cardo, next station”
Skip to the previous preset radio station “Hey Cardo, previous station”
Open the call intercom “Hey Cardo, call intercom”
Close intercom call “Hey Cardo, end intercom”
Access Siri “Hey Siri”
Access Google “OK Google” or “Hey Google”
Raise volume “Hey Cardo, volume up”
Lower volume “Hey Cardo, volume down”
Mute audio “Hey Cardo, mute audio”
Unmute audio “Hey Cardo, unmute audio”
Mute microphone “Hey Cardo, mute microphone”
Unmute microphone “Hey Cardo, unmute microphone”
Check battery status “Hey Cardo, battery status”

How do I create a DMC Intercom group with my CARDO PACKTALK CUSTOM?

When creating a group, all members should be within 5 meters. All riders must press the Intercom button for 5 seconds. The LED will flash red and green quickly. After each member joins successfully, the units will announce how many riders are connected. After grouping is completed, the DMC Intercom conference starts automatically.


How do I join an existing DMC Intercom group on my CARDO PACKTALK CUSTOM?

First, the group admin must allow the additional rider by selecting “Add a rider” in the Cardo Connect App. Then, press the Intercom button for 5 seconds. The LED will flash red and green quickly. The color of the flashing LED indicates the result: Purple means you have successfully joined, Yellow means the group has reached the maximum number of riders, and Red means failed to join.


How do I start or stop a private chat with a member in my CARDO PACKTALK CUSTOM DMC group?

In the mobile app, select the rider you want to speak to in private. To start or stop a private chat, tap the Intercom button twice.


How do I mute or unmute the DMC Intercom group on my CARDO PACKTALK CUSTOM?

To mute or unmute the DMC group, press the control wheel on your CARDO PACKTALK CUSTOM for 2 seconds.


How do I start or stop sharing a call with my CARDO PACKTALK CUSTOM?

To share a phone call with the riders in the DMC group, press the Intercom button for 2 seconds.


How do I start or end Bluetooth intercom communication with a rider on my CARDO PACKTALK CUSTOM?

To start or end communication with a rider, tap the Intercom button once. To start or end communication with Rider 2, tap the Intercom button twice. To start or end communication with Rider 1 and Rider 2 simultaneously, say “Hey Cardo, call intercom” or “Hey Cardo, end intercom”.


How do I share music with a passenger using my CARDO PACKTALK CUSTOM?

To start sharing music, first set a sharing partner using the Cardo Connect App. Start playing music, then press the Intercom button for 2 seconds to start sharing. To stop sharing, press the Intercom button for 2 seconds.


How can I switch between intercom modes on my CARDO PACKTALK CUSTOM?

You can switch between intercom modes using the Cardo Connect App, or by pressing the Intercom button and the mobile button together for 5 seconds. The color of the flashing LED will change, and a voice message will indicate the current intercom mode.


How do I perform a soft reset or factory reset on my CARDO PACKTALK CUSTOM?

If your CARDO PACKTALK CUSTOM stops responding, you can perform a soft reset by turning it off and then on again, or by rebooting the unit by simultaneously pressing the Media button and the Intercom button for 10 seconds.

To perform a factory reset, ensure the unit is in Standby mode, then simultaneously press the Media button, the mobile button, and the Intercom button for 10 seconds. The LED will flash red 5 times. Please note that this option deletes all paired units, devices, and configuration settings.


How does the CARDO PACKTALK CUSTOM manage parallel audio sources?

The CARDO PACKTALK CUSTOM sets audio sources to either foreground (volume remains the same) or background (volume reduced). The table below details this management:

Mobile Phone 1/2 GPS Intercom 1 Intercom 2 Music FM Radio
Foreground Foreground
Foreground Foreground
Foreground Foreground
Foreground Background
Foreground Background
Foreground Background
Foreground Background
Foreground Foreground Background
Foreground

What are the audio source priorities for the CARDO PACKTALK CUSTOM?

The CARDO PACKTALK CUSTOM manages audio sources based on the following priorities:

Priority Audio Source
Higher Priority GPS device instructions
Phone calls
Lower Priority Music or DMC Intercom

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