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What do the symbols and conventions used in the user’s guide for the BROTHER DCP-L2620DW mean?
The following symbols and conventions are used throughout the user’s guide for your BROTHER DCP-L2620DW:
| WARNING | Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. |
| CAUTION | Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. |
| IMPORTANT | Indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality. |
| NOTE | Specifies the operating environment, conditions for installation, or special conditions of use. |
| Tips Icon | Indicates helpful hints and supplementary information. |
| Electrical Hazard Icon | Alerts you to possible electrical shock. |
| Fire Hazard Icon | Alerts you to the possibility of a fire. |
| Hot Surface Icon | Warns you not to touch hot machine parts. |
| Prohibition Icon | Indicates actions you must not perform. |
| Bold | Identifies buttons on the machine’s control panel or computer screen. |
| Italics | Emphasises an important point or refers you to a related topic. |
| Courier New | Identifies messages shown on the machine’s LCD. |
How do I use the control panel on my BROTHER DCP-L2620DW?
The control panel of your BROTHER DCP-L2620DW may vary slightly, but here are the general functions:
1. Liquid Crystal Display (LCD): Displays messages to help you set up and use the machine.
2. Menu Buttons:
Menu: Press to access the menu for programming your machine’s settings.
Clear: Press to delete entered data or cancel the current setting.
OK: Press to store your machine’s settings.
▲ or ▼: Press to scroll up or down through menus and options.
3. Function Buttons:
Copy/Scan Options: Press to access temporary settings for scanning or copying.
Wi-Fi (for wireless models): Press and hold this button to launch the wireless installer on your computer. The light indicates the wireless connection status.
2 in 1 (ID) Copy: Press to copy both sides of an identification card onto a single page.
2-sided (for certain models): Press to copy on both sides of a sheet of paper.
4. Stop/Exit:
Press to stop an operation.
Press to exit from a menu.
5. Start:
Press to start copying.
Press to start scanning documents.
6. Power On/Off:
Turn the machine on by pressing the power button.
Turn the machine off by pressing and holding the power button. The LCD will display [Shutting Down] before turning off.
How do I enter text on the BROTHER DCP-L2620DW?
When text entry is required on your BROTHER DCP-L2620DW, follow these steps:
1. Hold down or repeatedly press ▲ or ▼ to select a character from the list: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!”#$%&'()*+,-./:;<=>?@[\]^_‘{|}~
2. Press OK when the character or symbol you want is displayed, and then enter the next character.
3. Press Clear to delete characters entered incorrectly.
How do I load paper into the paper tray of my BROTHER DCP-L2620DW?
To load paper into the paper tray of your BROTHER DCP-L2620DW, follow these steps:
1. Pull the paper tray completely out of the machine.
2. Press and slide the paper guides to fit the paper size you are using. Press the green release levers to slide the guides.
3. Fan the stack of paper well to prevent jams.
4. Load the paper in the paper tray with the printing surface facing down.
5. Ensure the paper is below the maximum paper mark (▼▼▼). Overfilling the tray can cause paper jams.
6. Slowly push the paper tray completely into the machine.
7. Lift the support flap on the output tray to prevent paper from sliding off.
How do I load and print on plain, thin, recycled, or bond paper in the manual feed slot of my BROTHER DCP-L2620DW?
Follow these instructions to use the manual feed slot for special paper types on your BROTHER DCP-L2620DW:
1. Lift the support flap to prevent paper from sliding off the face-down output tray.
2. Open the manual feed slot cover.
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper.
4. Using both hands, place one sheet of paper in the manual feed slot with the printing surface facing up. Push it in until the front edge touches the paper feed roller. Let go when you feel the machine pull it in.
5. Send your print job to the machine. Make sure to change your print preferences in the Print screen to select the manual feed slot.
6. After the page prints, load the next sheet of paper if needed. Repeat for each page you want to print.
How do I change the paper size and paper type settings on my BROTHER DCP-L2620DW?
When you change the paper in the tray, you must also update the settings on the machine’s LCD. Follow these steps:
1. Press Menu.
2. Press ▲ or ▼ to display the [General Setup] option, and then press OK.
3. Press ▲ or ▼ to display the [Tray Setting] option, and then press OK.
4. Press ▲ or ▼ to display the [Paper Type] option, and then press OK.
5. Press ▲ or ▼ to display and select [Thin Paper], [Plain Paper], [Thick Paper], or [Recycled Paper], and then press OK.
6. Press ▲ or ▼ to display the [Paper Size] option, and then press OK.
7. Press ▲ or ▼ to select the paper size you want, and then press OK.
8. Press Stop/Exit.
How do I load documents on the scanner glass of my BROTHER DCP-L2620DW?
To copy or scan single pages or non-standard items like books, use the scanner glass:
1. Lift the document cover.
2. Place the document on the scanner glass face down.
3. Align the corner of the page with the upper left corner of the scanner glass, using the guides.
4. Close the document cover. If the document is thick, press down gently on the cover while scanning or copying.
What are the unscannable and unprintable areas on my BROTHER DCP-L2620DW?
The BROTHER DCP-L2620DW has small margins around the edges of the paper where it cannot print or scan. Any content in these areas will be cut off.
| Usage | Document Size | Top (1) / Bottom (3) | Left (2) / Right (4) |
|---|---|---|---|
| Copy | Letter, Legal | 4.0 mm | 4.0 mm |
| A4 | 4.0 mm | 3.0 mm | |
| Scan | Letter | 3.0 mm | 3.0 mm |
| A4 | 3.0 mm | 3.0 mm | |
| Legal | 3.0 mm | 3.0 mm | |
| Letter, Legal | 4.2 mm | 4.2 mm | |
| A4 | 4.2 mm | 4.2 mm |
What types of paper should I avoid using with my BROTHER DCP-L2620DW?
To avoid poor performance or damage to your BROTHER DCP-L2620DW, DO NOT use the following types of paper:
• Inkjet paper
• Highly textured paper
• Extremely smooth or shiny paper
• Curled or warped paper
• Coated paper or paper with a chemical finish
• Damaged, creased, or folded paper
• Paper that exceeds the recommended weight specification
• Paper with tabs or staples
• Multipart or carbonless paper
How do I print a document from my Windows computer with the BROTHER DCP-L2620DW?
1. Load the correct size paper in the paper tray.
2. From your application, select the print command.
3. Select “BROTHER DCP-L2620DW” as the printer, and then click the printer’s properties or preferences button.
4. In the printer driver window, make your selections:
– Paper Size: Select the size of your paper.
– Orientation: Select Portrait or Landscape.
– Copies: Enter the number of copies you want.
– Media Type: Select the type of paper you are using.
– 2-sided / Booklet: Choose if you want to print on both sides of the paper.
5. Change any other desired settings.
6. Click OK.
7. Complete your print operation in the application’s print dialog box.
How do I cancel a print job on my BROTHER DCP-L2620DW?
To cancel a print job that is currently in progress on your BROTHER DCP-L2620DW, press the Stop/Exit button on the control panel.
To cancel multiple print jobs, press and hold Stop/Exit for four seconds.
How do I print a test page on the BROTHER DCP-L2620DW?
If you are experiencing print quality problems, print a test page to diagnose the issue:
1. Press Menu.
2. Press ▲ or ▼ to display the [Printer] option, and then press OK.
3. Press ▲ or ▼ to display the [Test Print] option, and then press OK.
4. Press Start.
The machine will print a Test Print page.
5. Press Stop/Exit.
How can I make a 1-sided copy on my BROTHER DCP-L2620DW?
1. Make sure you have loaded the correct size paper in the paper tray.
2. Place the document you want to copy face down on the scanner glass.
3. Press ▲ or ▼ to enter the number of copies you want.
4. The LCD displays the current copy settings, such as “Sort”, “Copies:01”, “100%”, and “Auto”.
5. Press Start.
How do I make a 2-sided copy on my BROTHER DCP-L2620DW?
1. Load your document onto the scanner glass.
2. Press ▲ or ▼ to enter the number of copies you want.
3. Press Options or Copy/Scan Options.
4. Press ▲ or ▼ to select [2-sided], and then press OK.
5. Press ▲ or ▼ to display [Layout Long] or [Layout Short], and then press OK.
6. Select the flip orientation (Long Edge or Short Edge) and press OK.
7. Press Start.
8. After the machine scans the first page, place the next page on the scanner glass, and then press ▲ to scan it.
9. After scanning all pages, press ▼ to select the [No] option to finish.
How do I enlarge or reduce copies on my BROTHER DCP-L2620DW?
1. Load your document.
2. Enter the number of copies you want using the ▲ or ▼ buttons.
3. Press Options or Copy/Scan Options.
4. Press ▲ or ▼ to select [Enlarge/Reduce], and then press OK.
5. Press ▲ or ▼ to select a preset enlargement or reduction ratio, or select [Custom(25-400%)].
6. If you selected Custom, use the ▲ or ▼ buttons to enter a ratio from 25% to 400%, and then press OK.
7. Press Start.
What are the different copy options available on the BROTHER DCP-L2620DW?
You can change copy settings by pressing the Options or Copy/Scan Options button. Here are the available options:
| Menu selections | Options | Description |
|---|---|---|
| Quality | Select the copy quality for your type of document. | |
| Enlarge/Reduce | 100% | – |
| Enlarge | Select an enlargement ratio for the next copy. | |
| Reduce | Select a reduction ratio for the next copy. | |
| Custom(25-400%) | Enter an enlargement or reduction ratio. | |
| Density | Increase the density to make the text darker or decrease it to make it lighter. | |
| 2-sided | 1-sided → 2-sided / 2-sided → 2-sided | Select to copy on both sides of the paper. |
| Contrast | Increase the contrast for a clearer image or decrease it for a more subdued image. | |
| Stack/Sort | Stack / Sort | Select to stack or sort multiple copies. |
How do I replace the toner cartridge in my BROTHER DCP-L2620DW?
1. Make sure the machine is turned on and open the front cover.
2. Remove the toner cartridge and drum unit assembly from the machine.
3. Push down the green lock lever and take the old toner cartridge out of the drum unit.
4. Unpack the new toner cartridge and remove its protective cover.
5. Hold the new toner cartridge by the handle and shake it from left to right several times to distribute the toner evenly.
6. Push the new toner cartridge firmly into the drum unit until it locks into place.
7. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and back again several times. Ensure the tab is returned to the home position (▲).
8. Reinsert the toner cartridge and drum unit assembly back into the machine.
9. Close the front cover of the machine. Do not turn the machine off until the display returns to Ready Mode.
How do I replace the drum unit in my BROTHER DCP-L2620DW?
1. Make sure the machine is on and open the front cover.
2. Remove the toner cartridge and drum unit assembly.
3. Push down the green lock lever and take the toner cartridge out of the old drum unit.
4. Unpack the new drum unit.
5. Push the toner cartridge firmly into the new drum unit until it locks into place.
6. Reinsert the new drum unit and toner cartridge assembly back into the machine.
7. Close the front cover.
8. After installing the new drum unit, you must reset the drum counter.
How do I reset the drum counter on my BROTHER DCP-L2620DW after replacing the drum unit?
It is important to reset the drum counter only when you replace the drum unit. To reset it:
1. Make sure the machine is turned on and the front cover is closed.
2. Press OK and ▲ at the same time.
3. Press OK to select [Drum].
4. Press ▲ to reset the drum counter.
How should I clean my BROTHER DCP-L2620DW?
Clean the outside and inside of the machine regularly with a dry, lint-free cloth. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations in the manual.
WARNING: DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire.
IMPORTANT: DO NOT use isopropyl alcohol to remove dirt from the control panel as it may cause cracks.
How do I clean the corona wire on my BROTHER DCP-L2620DW?
If you have print quality problems, such as a vertical stripe on your pages, clean the corona wire:
1. Open the front cover.
2. Remove the toner cartridge and drum unit assembly.
3. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
4. Be sure to return the tab to the Home position (▲). The arrow on the tab must be aligned with the arrow on the drum unit.
5. Reinsert the toner cartridge and drum unit assembly back into the machine.
6. Close the front cover of the machine.
How do I check the remaining life of the supplies for my BROTHER DCP-L2620DW?
1. Press Menu.
2. Press ▲ or ▼ to display the [Machine Info.] option, and then press OK.
3. Press ▲ or ▼ to display the [Parts Life] option, and then press OK.
4. Press ▲ or ▼ to select the [Toner] or [Drum] option, and then press OK.
5. The LCD displays the approximate remaining toner or drum life.
6. Press Stop/Exit.
What should I do if my BROTHER DCP-L2620DW experiences a power failure?
Your menu settings on the BROTHER DCP-L2620DW are stored permanently and will not be lost during a power failure. However, temporary settings (like Contrast) will be lost.
How do I change the default mode on my BROTHER DCP-L2620DW?
The machine returns to a default mode when idle. For DCP models, the default is Copy. To change this:
1. Press Menu.
2. Press ▲ or ▼ to display the [General Setup] option, and then press OK.
3. Press ▲ or ▼ to display the [Default Mode] option, and then press OK.
4. Press ▲ or ▼ to display the [Copy] or [Scan] option, and then press OK.
5. Press Stop/Exit.
How do I adjust the sleep mode countdown on my BROTHER DCP-L2620DW?
You can set how long the machine is idle before it enters Sleep Mode to save power.
1. Press Menu.
2. Press ▲ or ▼ to display the [General Setup] option, and then press OK.
3. Press ▲ or ▼ to display the [Ecology] option, and then press OK.
4. Press ▲ or ▼ to display the [Sleep Time] option, and then press OK.
5. Enter the length of time (up to 50 minutes) you want the machine to be idle before entering Sleep Mode, and then press OK.
6. Press Stop/Exit.
How do I reduce toner consumption on my BROTHER DCP-L2620DW?
Using the Toner Save feature can reduce toner consumption, although printouts will appear lighter. It is not recommended for photo or greyscale printing.
1. Press Menu.
2. Press ▲ or ▼ to display the [General Setup] option, and then press OK.
3. Press ▲ or ▼ to display the [Ecology] option, and then press OK.
4. Press ▲ or ▼ to display the [Toner Save] option, and then press OK.
5. Press ▲ or ▼ to display the [On] or [Off] option, and then press OK.
6. Press Stop/Exit.
How can I set my BROTHER DCP-L2620DW to continue printing when the toner is low?
You can force the machine to continue printing after the “Replace Toner” message appears by setting the Continue Mode. The print quality is not guaranteed and may appear faint.
1. Press Menu.
2. Press ▲ or ▼ to display the [General Setup] option, and then press OK.
3. Press ▲ or ▼ to display the [Replace Toner] option, and then press OK.
4. Press ▲ or ▼ to display the [Continue] or [Stop] option, and then press OK.
5. Press Stop/Exit.
Troubleshooting: What should I do if my BROTHER DCP-L2620DW displays “2-sided Disabled”?
| Cause | Action |
|---|---|
| The back cover of the machine is not closed completely. | Close the back cover of the machine until it locks in the closed position. |
| The 2-sided tray is not installed completely. | Install the 2-sided tray firmly in the machine. |
Troubleshooting: What should I do if my BROTHER DCP-L2620DW displays “Cover is Open”?
| Cause | Action |
|---|---|
| The front cover is not completely closed. | Open and then firmly close the front cover of the machine. |
| The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power. | Close the fuser cover located inside the back cover of the machine. |
Troubleshooting: How do I resolve a “Document Jam” error on my BROTHER DCP-L2620DW?
If you see a “Document Jam” error, it means the document was not inserted or fed correctly, or it was too long for the Automatic Document Feeder (ADF).
1. Remove any paper from the ADF that is not jammed.
2. Open the ADF cover.
3. Pull the jammed document out to the left. If it rips, ensure all scraps are removed to prevent future jams.
4. Close the ADF cover.
5. Press Stop/Exit.
Troubleshooting: How do I clear a paper jam in the paper tray of my BROTHER DCP-L2620DW?
1. Pull the paper tray completely out of the machine.
2. Slowly pull the jammed paper out. Pulling it downwards with both hands may make it easier to remove.
3. Fan the stack of paper to prevent further jams and slide the paper guides to fit the paper size.
4. Ensure the paper is below the maximum paper mark (▼▼▼).
5. Put the paper tray firmly back into the machine.
Troubleshooting: How do I clear a paper jam in the back of the BROTHER DCP-L2620DW?
WARNING: The machine’s internal parts will be extremely hot. Wait for the machine to cool down for at least 10 minutes before touching them.
1. Leave the machine turned on for 10 minutes to allow the internal fan to cool the hot parts.
2. Open the back cover.
3. Pull the blue tabs on the left and right sides toward you to release the fuser cover.
4. Use both hands to gently pull the jammed paper out of the machine.
5. Close the fuser cover.
6. Close the back cover until it locks in the closed position.
Troubleshooting: How do I clear a paper jam inside the BROTHER DCP-L2620DW?
WARNING: The machine’s internal parts will be extremely hot. Wait for the machine to cool down before touching them.
1. Leave the machine turned on for 10 minutes to allow the internal fan to cool the hot parts.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly.
4. Pull out the jammed paper slowly.
5. Install the toner cartridge and drum unit assembly back into the machine.
6. Close the front cover.
What are the specifications for the BROTHER DCP-L2620DW?
Here are the general specifications for the BROTHER DCP-L2620DW:
| Printer Type | Laser |
| Print Method | Electrophotographic Laser Printer |
| Memory Capacity | 128 MB |
| Liquid Crystal Display (LCD) | 16 characters x 2 lines |
| Power Source | 220 V to 240 V AC 50/60 Hz |
| Weight (with supplies) | 10.1 kg |
| Noise Level (Printing) | Sound Pressure: LpAm = 49 dB (A) / Sound Power: LWAc = 6.63 B (A) |
| Temperature (Operating) | From 10°C to 32.5°C |
| Humidity (Operating) | 20% to 80% (without condensation) |
Document Size Specification:
| Scanner Glass Width | Maximum 215.9 mm |
| Scanner Glass Length | Maximum 300 mm |
Print Media Specifications:
| Paper Input (Standard Tray) | Paper Type: Plain Paper, Thin Paper, Recycled Paper, Thick Paper Paper Size: A4, Letter, B5, A5, A6, Executive Paper Weight: 60 to 163 g/m² Max Capacity: Up to 250 sheets of 80 g/m² Plain Paper |
| Paper Input (Manual Feed Slot) | Paper Type: Plain, Thin, Thick, Thicker, Recycled, Bond, Label, Envelope Paper Weight: 60 to 230 g/m² Max Capacity: One sheet at a time |
| Paper Output | Up to 120 Sheets (face down) |
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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