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What do the different symbols and conventions in the user’s guide for the BROTHER DCP-L2627DW mean?

The user’s guide for your BROTHER DCP-L2627DW uses various symbols and text conventions to highlight important information. Understanding them will help you use your machine safely and effectively.

Symbol/Convention Description
WARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT Indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE Specifies the operating environment, conditions for installation, or special conditions of use.
Tips Icon (Pencil) Indicates helpful hints and supplementary information.
Electrical Hazard Icon Alerts you to possible electrical shock.
Fire Hazard Icon Alerts you to the possibility of a fire.
Hot Surface Icon Warns you not to touch hot machine parts.
Prohibition Icon Indicates actions you must not perform.
Bold Identifies buttons on the machine’s control panel or computer screen.
Italics Emphasises an important point or refers you to a related topic.
Courier New Identifies messages shown on the machine’s LCD.

What are the functions of the control panel buttons on the BROTHER DCP-L2627DW?

The control panel on your BROTHER DCP-L2627DW provides access to all its features. Here is an overview of its main components:

1. Liquid Crystal Display (LCD): Displays messages to help you set up and use the machine.

2. Menu Buttons:

  • Menu: Press to access the menu for programming your machine’s settings.
  • Clear: Press to delete entered data or cancel the current setting.
  • OK: Press to store your machine’s settings.
  • Up or Down Arrows (▲ or ▼): Press to scroll up or down through menus and options.

3. Function Buttons:

  • Copy/Scan Options: Press to access temporary settings for scanning or copying.
  • Wi-Fi (for wireless models): Press and hold this button and launch the wireless installer on your computer to set up a wireless connection. The Wi-Fi light indicates the wireless connection status.
  • Scan: Press to switch the machine to Scan Mode.
  • 2 in 1 (ID) Copy: Press to copy both sides of an identification card onto a single page.
  • 2-sided (for certain models): Press to copy on both sides of a sheet of paper.

4. Stop/Exit: Press to stop an operation or exit from a menu.

5. Start: Press to start copying or scanning documents.

6. Power On/Off (Power Icon):

  • Press to turn the machine on.
  • Press and hold to turn the machine off. The LCD displays [Shutting Down] before turning off.

How do I enter text on my BROTHER DCP-L2627DW?

When you need to enter text on your BROTHER DCP-L2627DW, follow these steps:

1. Hold down or repeatedly press the Up (▲) or Down (▼) arrow to scroll through the list of characters: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!”#$%&'()*+,-./:;<=>?@[\]^_‘{|}~

2. Press OK when the character or symbol you want is displayed, and then enter the next character.

3. To delete characters entered incorrectly, press Clear.


How do I load paper into the paper tray of my BROTHER DCP-L2627DW?

To load paper into the paper tray of your BROTHER DCP-L2627DW, follow these steps:

1. Pull the paper tray completely out of the machine.

2. Press and slide the paper guides to fit the size of the paper you are using. Press the green release levers to slide the paper guides.

3. Fan the stack of paper well to prevent jams.

4. Load the paper into the paper tray with the printing surface facing down.

5. Make sure the paper is below the maximum paper mark (indicated by three triangles ▼▼▼). Overfilling the paper tray can cause paper jams.

6. Slowly push the paper tray completely back into the machine.

7. Lift the support flap on the output tray to prevent paper from sliding off.

Note: When you load a different size and type of paper, you must also change the Paper Size and Paper Type settings on the machine or on your computer.


How do I load and print on special media like thick paper, labels, or envelopes using the manual feed slot of the BROTHER DCP-L2627DW?

When printing on special media such as thick paper, labels, or envelopes, you should use the manual feed slot for a straight paper path. The process is slightly different for different media types.

For Thick Paper and Labels:

1. Open the machine’s back cover (the face-up output tray).

2. On the front of the machine, open the manual feed slot cover.

3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper.

4. Using both hands, place one sheet of paper or a label sheet in the manual feed slot with the printing surface facing up, until the front edge touches the paper feed roller. Let go when you feel the machine pull it in.

5. Send your print job from the computer. Remember to select the appropriate media type in the printer driver settings.

6. After the page is printed, load the next sheet if needed.

7. When finished, close the back cover.

For Envelopes:

1. Before loading, press the corners and sides of the envelopes to make them as flat as possible.

2. Open the machine’s back cover (the face-up output tray).

3. Pull down the two green levers inside the back cover.

4. On the front of the machine, open the manual feed slot cover.

5. Use both hands to slide the manual feed slot paper guides to fit the width of the envelope.

6. Using both hands, put one envelope in the manual feed slot with the printing surface facing up until it touches the paper feed roller. Let go when you feel the machine pull it in.

7. Send your print job. Ensure you have selected the correct envelope size in your application’s print settings.

8. After the envelope is printed, load the next one.

9. When you finish printing, return the two green levers to their original position and close the back cover.

IMPORTANT: Do not put more than one sheet of paper, label, or envelope in the manual feed slot at one time, as it may cause a jam.


How do I load documents into the Automatic Document Feeder (ADF) of my BROTHER DCP-L2627DW?

Use the Automatic Document Feeder (ADF) on your BROTHER DCP-L2627DW to copy or scan multi-page documents. Follow these steps:

1. Unfold the ADF document output support flap.

2. Fan the pages of your document well.

3. Stagger the pages and load the document into the ADF face up and top edge first.

4. Adjust the paper guides to fit the width of your document.

ADF Specifications:

  • Capacity: Up to 50 sheets (standard 80 g/m² paper).
  • Supported Document Length: 147.3 to 355.6 mm
  • Supported Document Width: 105 to 215.9 mm
  • Supported Document Weight: 60 to 105 g/m²

IMPORTANT:

  • Do not use paper that is curled, wrinkled, folded, ripped, stapled, or paper-clipped.
  • Do not use cardboard, newspaper, or fabric.
  • Do not pull on the document while it is feeding to avoid damaging the machine.

How do I place documents on the scanner glass of my BROTHER DCP-L2627DW?

Use the scanner glass on your BROTHER DCP-L2627DW to copy or scan single pages, books, or fragile documents. Follow these steps:

Note: To use the scanner glass, the Automatic Document Feeder (ADF) must be empty.

1. Lift the document cover.

2. Place the document on the scanner glass face down.

3. Align the corner of the page with the upper-left corner of the scanner glass, using the guides.

4. Close the document cover. If the document is a book or is thick, press gently on the document cover.

Scanner Glass Specifications:

  • Maximum Document Length: Up to 300 mm
  • Maximum Document Width: Up to 215.9 mm
  • Maximum Document Weight: Up to 2kg

How do I print a document from a Windows computer on my BROTHER DCP-L2627DW?

To print a document from your Windows computer to your BROTHER DCP-L2627DW, follow these steps:

1. Load the correct size paper in the paper tray.

2. From your application, select the print command (e.g., File -> Print).

3. Select “BROTHER DCP-L2627DW” as your printer, and then click the printer’s properties or preferences button to open the printer driver window.

4. On the Basic tab, configure the following settings:

  • Paper Size: Select the size of the paper you loaded.
  • Orientation: Select Portrait or Landscape.
  • Copies: Enter the number of copies you want (1-999).
  • Media Type: Select the type of paper you are using.
  • Resolution: Choose the print resolution.
  • Multiple Page: Select options to print multiple pages on one sheet or one page on multiple sheets.
  • 2-sided / Booklet: Choose your 2-sided printing option.

5. Change any other desired printer settings on the Basic or Advanced tabs.

6. Click OK to close the printer driver window.

7. Click Print to start your print job.


How do I perform a 2-sided (duplex) copy on my BROTHER DCP-L2627DW?

Your BROTHER DCP-L2627DW can make 2-sided copies from 1-sided or 2-sided documents. Follow these steps:

1. Load your document. For automatic 2-sided copying, you must use the Automatic Document Feeder (ADF). For manual 2-sided copies, use the scanner glass.

2. Press 2-sided on the control panel. (Alternatively, press Options or Copy/Scan Options, select [2-sided], and press OK).

3. Press the Up (▲) or Down (▼) arrow to select a 2-sided layout option (e.g., 1-sided to 2-sided, 2-sided to 2-sided) and press OK.

4. Select ‘flip on long edge’ or ‘flip on short edge’ depending on your document’s layout, and press OK.

5. Press Start.

If you are using the ADF: The machine scans all pages and starts printing.

If you are using the scanner glass:

1. After the machine scans the first page, the LCD will prompt you to place the next page.

2. Place the next page on the scanner glass and press the Up arrow (▲) to scan it.

3. Repeat for all pages. After scanning the final page, press the Down arrow (▼) to select the [No] option, and the machine will begin printing.


How do I scan documents or photos from my BROTHER DCP-L2627DW to my computer?

You can initiate a scan directly from the control panel of your BROTHER DCP-L2627DW.

1. Load your document into the ADF (face up) or onto the scanner glass (face down).

2. Press (Scan).

3. Press the Up (▲) or Down (▼) arrow to select the [to PC] option, and then press OK.

4. Press the Up (▲) or Down (▼) arrow to select the scan type ([Image], [File], or [OCR]), and then press OK.

5. If your machine is on a network, select the destination computer.

6. Press OK. If prompted, enter the four-digit PIN for the destination computer.

7. To change temporary scan settings (such as colour, resolution, file type), press Options or Copy/Scan Options, select the setting you want to change, and press OK. Otherwise, skip this step to use the defaults.

8. Press Start to begin scanning. If you used the scanner glass, follow the LCD instructions to scan additional pages.

Note: To use this feature and change scan settings like file type and storage location, your computer must have Brother iPrint&Scan installed and running.


How can I configure my BROTHER DCP-L2627DW for a wireless network?

Before you begin, you must know your wireless network’s name (SSID) and password (Network Key).

You can configure your BROTHER DCP-L2627DW using the control panel’s setup wizard:

1. Press Menu.

2. Press the Up (▲) or Down (▼) arrow to select the [Network] option, and then press OK.

3. Select the [WLAN(Wi-Fi)] option, and then press OK.

4. Select the [Find Network] option, and then press OK.

5. When [WLAN Enable?] appears, select On. This will start the wireless setup wizard.

6. The machine will search for available networks. Use the Up (▲) or Down (▼) arrow to select your SSID from the list, and then press OK.

7. Enter your Network Key (password) using the control panel arrows to select characters and pressing OK for each one.

8. After entering the key, press OK.

9. When prompted to apply the settings, select [Yes].

The machine will attempt to connect. If successful, the LCD will display [Connected].


How do I connect my BROTHER DCP-L2627DW to a wireless network using WPS (Wi-Fi Protected Setup)?

If your wireless access point/router supports WPS (Push Button Configuration), you can easily connect your BROTHER DCP-L2627DW without entering the network password.

1. Press Menu on the machine’s control panel.

2. Use the Up (▲) or Down (▼) arrow to select [Network] and press OK.

3. Select [WLAN(Wi-Fi)] and press OK.

4. Select [WPS/PushButton] and press OK.

5. When [WLAN Enable?] appears, select On.

6. When the LCD displays [Press Key on rtr], press the WPS button on your wireless access point/router.

7. Press OK on your machine. It will automatically detect your network and connect. The LCD will display [Connected] when successful.


How do I replace the toner cartridge in my BROTHER DCP-L2627DW?

When the LCD displays “Replace Toner,” follow these steps to replace the toner cartridge:

1. Make sure the machine is turned on and open the front cover.

2. Remove the toner cartridge and drum unit assembly from the machine.

3. Push down the green lock lever on the side of the drum unit and take the old toner cartridge out.

4. Unpack the new toner cartridge and remove its protective cover.

5. Hold the new toner cartridge by its handle and gently shake it from side to side several times to distribute the toner evenly inside.

6. Push the new toner cartridge firmly into the drum unit until you hear it lock into place.

7. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and back to left several times.

8. Ensure the green tab is returned to the Home position (▲), aligned with the arrow on the drum unit.

9. Reinsert the toner cartridge and drum unit assembly back into the machine.

10. Close the front cover of the machine. Do not turn the machine off until the display returns to Ready Mode.


How do I replace the drum unit in my BROTHER DCP-L2627DW?

When the LCD displays “Replace Drum,” follow these steps to replace the drum unit:

1. Make sure the machine is turned on and open the front cover.

2. Remove the toner cartridge and drum unit assembly.

3. Push down the green lock lever and take the toner cartridge out of the old drum unit.

4. Unpack the new drum unit.

5. Push the toner cartridge firmly into the new drum unit until it locks into place.

6. Reinsert the new toner cartridge and drum unit assembly back into the machine.

7. Close the front cover.

8. After installing the new drum unit, you must reset the drum counter for the machine to recognize the new drum.


How do I reset the drum counter on my BROTHER DCP-L2627DW after replacing the drum unit?

After you replace the drum unit with a new one, you must reset the drum counter on your BROTHER DCP-L2627DW by following these steps:

1. Make sure the machine is turned on and the front cover is closed.

2. Press OK and the Up arrow (▲) at the same time.

3. Press OK to select [Drum].

4. Press the Up arrow (▲) to reset the drum counter.

IMPORTANT: Only reset the drum counter when you replace the drum unit. Resetting it without replacing the unit can cause damage to your machine.


How do I clean the corona wire on my BROTHER DCP-L2627DW?

If you have print quality problems, such as vertical streaks, cleaning the corona wire may resolve the issue. Follow these steps:

1. Open the front cover of the machine.

2. Remove the toner cartridge and drum unit assembly.

3. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.

4. Be sure to return the tab to the Home position (indicated by an arrow ▲). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe.

5. Reinsert the toner cartridge and drum unit assembly back into the machine.

6. Close the front cover of the machine.


What should I do if my BROTHER DCP-L2627DW is not printing?

If your BROTHER DCP-L2627DW will not print, follow these troubleshooting suggestions:

Difficulty Suggestion
No printout

• Check that the machine is not in Power Off mode. Press the power button if needed.

• Check that the correct printer driver is installed and selected in the print dialog box.

• Check the machine’s LCD for any error messages.

• Check that the machine is online. In Windows, go to “control printers”, right-click the printer icon, select “See what’s printing”, and in the Printer menu, make sure “Use Printer Offline” is not checked.

The machine is not printing or has stopped printing.

Cancel the print job from your computer’s print queue and from the machine’s memory. The printout may be incomplete. Send the print data again.

The machine prints unexpectedly or prints garbled text.

Cancel the print job. Check the settings in your application to ensure they are correct for your machine. Then, try sending the print job again.


What should I do if I have a paper jam in my BROTHER DCP-L2627DW?

If you have a paper jam, the location will be indicated on the machine’s control panel or Status Monitor. Follow the steps for the specific location.

Paper Jammed in the Paper Tray:

1. Pull the paper tray completely out of the machine.

2. Slowly pull the jammed paper downwards out of the machine.

3. Fan the paper stack, ensure it is below the maximum paper mark, and put the paper tray firmly back into the machine.

Paper Jammed in the Back of the Machine:

1. Leave the machine on for 10 minutes to cool down internal parts.

2. Open the back cover.

3. Pull the blue tabs at the left and right sides towards you to release the fuser cover.

4. Use both hands to gently pull the jammed paper out of the machine.

5. Close the fuser cover and then the back cover.

Paper Jammed inside the Machine:

1. Leave the machine on for 10 minutes to cool down.

2. Open the front cover.

3. Remove the toner cartridge and drum unit assembly.

4. Pull out the jammed paper slowly.

5. Install the toner cartridge and drum unit assembly back into the machine.

6. Close the front cover.

WARNING: Internal parts of the machine will be extremely hot. Wait for the machine to cool down before touching them.


How do I check the machine information like serial number or firmware version on my BROTHER DCP-L2627DW?

To check your BROTHER DCP-L2627DW’s information, follow these steps:

1. Press Menu.

2. Press the Up (▲) or Down (▼) arrow to display the [Machine Info.] option, and then press OK.

3. Press the Up (▲) or Down (▼) arrow to select one of the following options:

Option Description
Serial No. Check your machine’s serial number.
Version Check your machine’s firmware version.
Page Counter Check the total number of pages the machine has printed.
Parts Life Check the supplies’ life that remains available (Toner or Drum).

4. Press OK after viewing the information.

5. Press Stop/Exit to return to the ready state.


How do I reset my BROTHER DCP-L2627DW to its factory settings?

You can reset some or all of your machine’s settings to the original factory settings. Be aware that this will erase your customized settings.

1. Press Menu.

2. Press the Up (▲) or Down (▼) arrow to display the [Initial Setup] option, and then press OK.

3. Press the Up (▲) or Down (▼) arrow to display the [Reset] option, and then press OK.

4. Press the Up (▲) or Down (▼) arrow to choose the type of reset you want to perform (e.g., Network, All Settings), and then press OK.

5. The LCD displays [Reboot OK?]. Press the Up arrow (▲) to reset the machine. The machine will restart automatically.

Reset Options available for your BROTHER DCP-L2627DW include:

  • Network Reset: Resets the print server to its default factory settings.
  • All Settings: Resets all the machine’s settings back to the settings that were set at the factory.
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