AXIS P1387 (01) PDF Document

To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from the support pages.

You can use the device with the following browsers:

Windows®: Chrome is recommended. Edge, Firefox, and Safari are supported with limitations.

macOS®: Chrome and Edge are recommended. Firefox and Safari are supported with limitations.

Linux®: Chrome and Edge are recommended.

Other operating systems: Chrome and Edge are supported with limitations.

Open a browser and type the IP address or host name of the Axis device.

Type the username and password. If you access the device for the first time, you must create an administrator account.

1. Enter a username.

2. Enter a password.

3. Re-enter the password.

4. Accept the license agreement.

5. Click Add account.

To protect your data on the AXIS P1387 we strongly recommend that you:

• Use a password with at least 8 characters, preferably created by a password generator.
• Don’t expose the password.
• Change the password at a recurring interval, at least once a year.

Use HTTPS (which is enabled by default) to set your password or other sensitive configurations over the network.

To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack on the AXIS P1387:

1. Reset to factory default settings.

2. Configure and install the device. After the reset, secure boot guarantees the state of the device.

1. Go to Video > Installation > Capture mode.

2. Click Change.

3. Select a capture mode and click Save and restart.

1. Go to Video > Installation > Power line frequency.

2. Click Change.

3. Select a power line frequency and click Save and restart.

1. Stop all recordings and disconnect power from the device.

2. Disconnect the lens cable and remove the standard lens.

3. Attach the new lens and connect the lens cable.

4. Reconnect the power.

5. Log in to the device’s web interface and go to Video > Image > Exposure.

6. Select the P-Iris lens you have installed.

7. For the changes to take effect, you need to restart the device. Go to Maintenance and click Restart.

8. Adjust the zoom and focus.

1. Go to Video > Image > and click the icon to show the level grid.

2. Click the icon to show the level grid.

3. Adjust the camera mechanically until the position of the reference area or the object is aligned with the level grid.

1. Go to Video > Image > Appearance.

2. Go to Scene profile and select a profile.

1. Go to System > Plain config.

2. Select ImageSource from the drop-down list.

3. Go to ImageSource/I0/Sensor > Low latency mode and select On.

4. Click Save.

Go to Video > Image > Exposure and select between the following exposure modes:

• For most use cases, select Automatic exposure.
• For environments with certain artificial lighting, for example fluorescent lighting, select Flicker-free. Select the same frequency as the power line frequency.
• For environments with certain artificial light and bright light, for example outdoors with fluorescent lighting at night and sun during daytime, select Flicker-reduced. Select the same frequency as the power line frequency.
• To lock the current exposure settings, select Hold current.

Go to Video > Image > Day-night mode, and make sure that the IR-cut filter is set to Auto.

To reduce noise in low-light conditions on the AXIS P1387, you can adjust one or more of the following settings:

• Adjust the trade-off between noise and motion blur. Go to Video > Image > Exposure and move the Blur-noise trade-off slider toward Low noise.
• Set the exposure mode to automatic.

To reduce motion blur in low-light conditions on the AXIS P1387, adjust one or more of the following settings in Video > Image > Exposure:

• Set Max shutter to a shorter time, and Max gain to a higher value.

If you still have problems with motion blur:

• Increase the light level in the scene.
• Mount the camera so that objects move toward it or away from it rather than sideways.

To maximize the details in an image on the AXIS P1387:

• Make sure to select the capture mode that has the highest resolution.
• Go to Video > Stream > General and set the compression as low as possible.
• Below the live view image, click the icon and in Video format, select MJPEG.
• Go to Video > Stream > Zipstream and select Off.

1. Go to Video > Image > Wide dynamic range.

2. Turn on WDR.

3. Use the Local contrast slider to adjust the amount of WDR.

4. Use the Tone mapping slider to adjust the amount of WDR.

5. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest.

1. Go to Video > Installation > Image correction.

2. Turn on Image stabilization.

1. Go to Video > Installation > Image correction.

2. Turn on Barrel distortion correction (BDC).

1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.

2. If the device doesn’t have automatic rotation of the view, go to Video > Installation.

3. Rotate the view 90° or 270°.

1. Go to Video > Image and click the icon.

2. Click the icon for Pixel counter.

3. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect faces to appear. You can see the number of pixels for each of the rectangle’s sides, and decide if the values are enough for your needs.

1. Go to Video > Privacy masks.

2. Click the plus icon.

3. Click the new mask and type a name.

4. Adjust the size and placement of the privacy mask according to your needs.

5. To change the color for all privacy masks, click Privacy masks and select a color.

1. Go to Video > Overlays.

2. Click Manage images.

3. Upload or drag and drop an image.

4. Click Upload.

5. Select Image from the drop-down list and click the plus icon.

6. Select the image and a position. You can also drag the overlay image in the live view to change the position.

1. Go to Video > Overlays.

2. Select Text and click the plus icon.

3. Type the text you want to display in the video stream.

4. Select a position. You can also drag the overlay text field in the live view to change the position.

1. Go to Apps.

2. Select axis-orientationaid.

3. Click Open.

4. To add a street name, click Add text and modify the text to fit the street.

5. To add a compass, click Add compass and modify the compass to fit the image.

1. Go to Video > Stream.

2. Click the icon in the live view.

3. Select Video format AV1 if your device supports it. Otherwise select H.264.

4. Go to Video > Stream > General and increase Compression.

5. Go to Video > Stream > Zipstream and do one or more of the following:

• Select the Zipstream Strength that you want to use.
• Turn on Optimize for storage. This can only be used if the video management software supports B-frames.
• Turn on Dynamic FPS.
• Turn on Dynamic GOP and set a high Upper limit GOP length value.

1. Go to System > Storage.

2. Click Add network storage under Network storage.

3. Type the IP address of the host server.

4. Type the name of the shared location on the host server under Network share.

5. Type the username and password.

6. Select the SMB version or leave it on Auto.

7. Select Add share without testing if you experience temporary connection issues, or if the share is not yet configured.

8. Click Add.

1. Go to Video > Stream.

2. To start a recording, click the icon.

3. To stop recording, click the icon again.

1. Go to Video > Stream > General and turn on Signed video.

2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video.

3. Export the recorded video.

Use AXIS File Player to play the video. The icon indicates that no one has tampered with the video.

Before creating the rule, ensure AXIS Object Analytics is running:

1. Go to Apps > AXIS Object Analytics.

2. Start the application if it is not already running.

3. Make sure you have set up the application according to your needs.

Create a rule:

1. Go to System > Events and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under Application, select Object Analytics.

4. In the list of actions, under Recordings, select Record video while the rule is active.

5. In the list of storage options, select SD_DISK.

6. Select a camera and a stream profile.

7. Set the prebuffer time to 5 seconds.

8. Set the postbuffer time to 1 minute.

9. Click Save.

First, ensure AXIS Object Analytics is running:

1. Go to Apps > AXIS Object Analytics.

2. Start the application if it is not already running.

3. Make sure you have set up the application according to your needs.

Add the overlay text:

1. Go to Video > Overlays.

2. Under Overlays, select Text and click the plus icon.

3. Enter #D in the text field.

4. Choose text size and appearance.

5. To position the text overlay, click the icon and select an option.

Create a rule:

1. Go to System > Events and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under Application, select Object Analytics.

4. In the list of actions, under Overlay text, select Use overlay text.

5. Select a video channel.

6. In Text, type “Motion detected”.

7. Set the duration.

8. Click Save.

This example configures a rule that turns on the AXIS I/O Indication LED to indicate that the camera is recording.

Required hardware: AXIS I/O Indication LED and an Axis network video camera.

1. Go to System > Accessories > I/O ports.

2. For the port that you connected the AXIS I/O Indication LED to, click the direction icon to set the direction to Output, and click the normal state icon to set the normal state to Circuit open.

3. Go to System > Events.

4. Create a new rule.

5. Select the Condition that must be met to trigger the camera to start recording (e.g., time schedule or motion detection).

6. In the list of actions, select Record video. Select a storage space, a stream profile or create a new one. Also set the Prebuffer and Postbuffer as required.

7. Save the rule.

8. Create a second rule and select the same Condition as in the first rule.

9. In the list of actions, select Toggle I/O while the rule is active, and then select the port the AXIS I/O Indication LED is connected to. Set the state to Active.

10. Save the rule.

This requires a microphone connected to audio-in.

Turn on audio:

1. Set up the stream profile to include audio.

Turn on audio detection:

1. Go to System > Detectors > Audio detection.

2. Adjust the sound level according to your needs.

Create a rule:

1. Go to System > Events and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under Audio, select Audio Detection.

4. In the list of actions, under Recordings, select Record video.

5. In the list of storage options, select SD_DISK.

6. Select the stream profile where audio has been turned on.

7. Set the prebuffer time to 5 seconds.

8. Set the postbuffer time to 2 minutes.

9. Click Save.

Turn on shock detection:

1. Go to System > Detectors > Shock detection.

2. Turn on shock detection, and adjust the shock sensitivity.

Create a rule:

1. Go to System > Events > Rules and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under Device status, select Shock detected.

4. Click + to add a second condition.

5. In the list of conditions, under Scheduled and recurring, select Schedule.

6. In the list of schedules, select After hours.

7. In the list of actions, under Recordings, select Record video while the rule is active.

8. Select where to save the recordings.

9. Select a Camera.

10. Set the prebuffer time to 5 seconds.

11. Set the postbuffer time to 50 seconds.

12. Click Save.

First, turn on Supervised for the relevant I/O port under System > Accessories > I/O ports.

Add an email recipient:

1. Go to System > Events > Recipients and add a recipient.

2. Type a name for the recipient.

3. Select Email as the notification type.

4. Type the recipient’s email address.

5. Type the email address that you want the camera to send notifications from.

6. Provide the login details for the sending email account, along with the SMTP hostname and port number.

7. To test your email setup, click Test.

8. Click Save.

Create a rule:

1. Go to System > Events > Rules and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under I/O, select Supervised input tampering is active.

4. Select the relevant port.

5. In the list of actions, under Notifications, select Send notification to email and then select the recipient from the list.

6. Type a subject line and message for the email.

7. Click Save.

Activate the tampering detection:

1. Go to System > Detectors > Camera tampering.

2. Set a value for Trigger delay. The value indicates the time that must pass before an email is sent.

3. Turn on Trigger on dark images to detect if the lens is sprayed, covered, or rendered severely out of focus.

Add an email recipient:

1. Go to System > Events > Recipients and add a recipient.

2. Type a name for the recipient.

3. Select Email as the notification type.

4. Type the recipient’s email address.

5. Type the email address that you want the camera to send notifications from.

6. Provide the login details for the sending email account, along with the SMTP hostname and port number.

7. To test your email setup, click Test.

8. Click Save.

Create a rule:

1. Go to System > Events > Rules and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under Video, select Tampering.

4. In the list of actions, under Notifications, select Send notification to email and then select the recipient from the list.

5. Type a subject line and message for the email.

6. Click Save.

Turn on audio:

1. Go to Video > Stream > Audio and include audio.

2. If the device has more than one input source, select the correct one in Source.

3. Go to Audio > Device settings and turn on the correct input source.

4. If you make any changes to the input source, click Apply changes.

Edit the stream profile that is used for the recording:

5. Go to System > Stream profiles and select the stream profile.

6. Select Include audio and turn it on.

7. Click Save.

Pair camera with network speaker:

1. Go to System > Edge-to-edge > Pairing.

2. Click the plus icon, Add and select the pairing type Audio from the drop-down list.

3. Select Speaker pairing.

4. Type the network speaker’s IP address, username and password.

5. Click Connect. A confirmation message appears.

Note: For this feature to work with a video management software (VMS), you must first pair the camera with the network speaker, then add the camera to your VMS.

Click the icon to show or hide the main menu.

Click the question mark icon to access the product help.

Click the ‘At’ icon to change the language.

Click the lightbulb icon to set light theme or dark theme.

The user menu contains:

• Information about the user who is logged in.
• Change account: Log out from the current account and log in to a new account.
• Log out: Log out from the current account.

The context menu contains:

• Analytics data: Accept to share non-personal browser data.
• Feedback: Share any feedback to help us improve your user experience.
• Legal: View information about cookies and licenses.
• About: View device information, including AXIS OS version and serial number.

This information is only shown for devices that belong to an AXIS Audio Manager Edge site. It includes the option to Launch AXIS Audio Manager Edge.

Shows the locate device information, including serial number and IP address. Clicking Locate device plays a sound that helps you identify the speaker. For some products, the device will flash a LED.

Shows whether the speaker has been calibrated or not. Clicking Speaker test takes you to the Speaker test page where you can do the calibration and run the speaker test.

Shows the device information, including AXIS OS version and serial number. Clicking Upgrade AXIS OS takes you to the Maintenance page where you can do the upgrade.

Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync. Clicking NTP settings takes you to the Time and location page where you can change the NTP settings.

Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. It also provides a link to the AXIS OS Hardening guide.

Shows the number of connections and connected clients. Clicking View details allows you to view and update the list of connected clients, showing IP address, protocol, port, state, and PID/process of each connection.

Shows ongoing recordings and their designated storage space. Clicking Recordings lets you view ongoing and filtered recordings and their source. The icon shows the storage space where the recording is saved.

Shows the status of the preinstalled application AXIS Image Health Analytics and if the application has detected any issues. You can go to the Apps page to manage your installed applications or open AXIS Image Health Analytics in a new browser tab.

The controls available in the Video view are:

• Click the play icon to play the live video stream.
• Click the freeze icon to freeze the live video stream.
• Click the snapshot icon to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer as [snapshot_YYYY_MM_DD_HH_MM_SS.jpg].
• Click the I/O icon to show I/O output ports. Use the switch to open or close the circuit of a port, for example, to test external devices.
• Click the IR icon to manually turn on or turn off the IR illumination.
• Click the white light icon to manually turn on or turn off the white light.
• Click the onscreen controls icon to access onscreen controls.
• Click the washer icon to start the washer sequence (if connected and configured).
• Click the wiper icon to start the wiper.
• Click the preset position icon and select a preset position to go to that preset position in the live view. Or, click Setup to go to the preset position page.
• Click the focus recall icon to add or remove a focus recall area.
• Click the guard tour icon to select a guard tour, then click Start to play the guard tour. Or, click Setup to go to the guard tours page.
• Click the heater icon to manually turn on the heater for a selected period of time.
• Click the record icon to start a continuous recording of the live video stream. Click again to stop the recording. If a recording is ongoing, it will resume automatically after a reboot.
• Click the storage icon to show the storage that is configured for the device. To configure the storage, you need to be logged in as an administrator.

Clicking the icon accesses more settings, including:

• Video format: Select the encoding format to use in the live view.
• Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session.
• Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
• Adaptive stream: Turn on to adapt the image resolution to the viewing client’s actual display resolution, to improve the user experience and help prevent a possible overload of the client’s hardware. When adaptive stream is turned on, the maximum frame rate is 30 fps.
• Level grid: Click the icon to show the level grid. Click the icon to hide it.
• Pixel counter: Click the icon to show the pixel counter. Drag and resize the box to contain your area of interest. You can also define the pixel size of the box in the Width and Height fields.
• Refresh: Click the icon to refresh the still image in the live view.
• PTZ controls: Turn on to display PTZ controls in the live view.

Click the 1:1 icon to show the live view at full resolution. If the full resolution is larger than your screen size, use the smaller image to navigate in the image.

Click the full screen icon to show the live video stream in full screen. Press ESC to exit full screen mode.

The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.

The Stream tab contains settings for video streams. You get these settings if you request a video stream from the product and don’t specify for example resolution, or frame rate. When you change the settings in the Stream tab, it doesn’t affect ongoing streams, but it will take effect when you start a new stream.

The Stream profiles settings override the settings from the Stream tab. If you request a stream with a specific stream profile, the stream contains the settings of that profile. If you request a stream without specifying a stream profile, or request a stream profile that doesn’t exist in the product, the stream contains the settings from the Stream tab.

It is recommended not to use multiple image correction features at the same time on the AXIS P1387, since it can lead to performance issues.

Barrel distortion correction (BDC): Turn on to get a straighter image if it suffers from barrel distortion.

Crop: Use the slider to adjust the correction level. A lower level means that the image width is kept at the expense of image height and resolution. A higher level means that image height and resolution are kept at the expense of image width.

Remove distortion: Use the slider to adjust the correction level. Pucker means that the image width is kept at the expense of image height and resolution. Bloat means that image height and resolution are kept at the expense of image width.

Image stabilization: Turn on to get a smoother and steadier image with less blur. It is recommended that you use image stabilization in environments where the device is mounted in an exposed location and subject to vibrations due to, for example, wind or passing traffic.

Focal length: Use the slider to adjust the focal length. A higher value leads to higher magnification and a narrower angle of view, while a lower value leads to a lower magnification and a wider angle of view.

Stabilizer margin: Use the slider to adjust the size of the stabilizer margin, which determines the level of vibration to stabilize.

Focus breathing correction: Turn on to keep the angle of view constant while you change the focus. You might not be able to zoom in as much with this function activated.

Straighten image: Turn on and use the slider to straighten the image horizontally by rotating and cropping it digitally.

Scene profiles optimize image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose. The available profiles are:

• Forensic: Suitable for surveillance purposes.
• Indoor: Suitable for indoor environments.
• Outdoor: Suitable for outdoor environments.
• Vivid: Useful for demonstration purposes.
• Traffic overview: Suitable for vehicle traffic monitoring.
• License plate: Suitable for capturing license plates.

Saturation: Use the slider to adjust the color intensity. You can, for example, get a grayscale image.

Contrast: Use the slider to adjust the difference between light and dark.

Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.

Sharpness: Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the sharpness, it may increase the bitrate and the amount of storage space needed as well.

The automatic white balance setting reduces the risk of color flicker by adapting to changes gradually. If the lighting changes, or when the camera is first started, it can take up to 30 seconds to adapt to the new light source. The dominating light source acts as a reference for the automatic white balance algorithm. This behavior can be overridden by choosing a fixed white balance setting that matches the light source you want to use as a reference.

Light environment options include:

• Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations.
• Automatic – outdoors: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most outdoor situations.
• Custom – indoors: Fixed color adjustment for a room with some artificial light other than fluorescent lighting and good for a normal color temperature around 2800 K.
• Custom – outdoors: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.
• Fixed – fluorescent 1: Fixed color adjustment for fluorescent lighting with a color temperature around 4000 Κ.
• Fixed – fluorescent 2: Fixed color adjustment for fluorescent lighting with a color temperature around 3000 Κ.
• Fixed – indoors: Fixed color adjustment for a room with some artificial light other than fluorescent lighting and good for a normal color temperature around 2800 Κ.
• Fixed – outdoors 1: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 Κ.
• Fixed – outdoors 2: Fixed color adjustment for cloudy weather condition with a color temperature around 6500 Κ.
• Street light – mercury: Fixed color adjustment for ultraviolet emission in mercury vapor lights common in street lighting.
• Street light – sodium: Fixed color adjustment that compensates for the yellow orange color of sodium vapor lights common in street lighting.
• Hold current: Keep the current settings and do not compensate for light changes.
• Manual: Fix the white balance with the help of a white object. Drag the circle to an object that you want the camera to interpret as white in the live view image. Use the Red balance and Blue balance sliders to adjust the white balance manually.

IR-cut filter options:

• Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases. Some devices have IR-pass filters in night mode.
• On: Select to turn on the IR-cut filter. The image is in color, but with reduced light sensitivity.
• Off: Select to turn off the IR-cut filter. The image is in black and white for increased light sensitivity.

Threshold: Use the slider to adjust the light threshold where the camera changes from day mode to night mode.

• Move the slider towards Bright to decrease the threshold for the IR-cut filter. The camera changes to night mode earlier.
• Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later.

IR light controls (if built-in illumination is present or supported Axis illuminator is connected):

• Allow illumination: Turn on to let the camera use the built-in light in night mode.
• Synchronize illumination: Turn on to automatically synchronize the illumination with the surrounding light. The synchronization between day and night only works if the IR-cut filter is set to Auto or Off.
• Automatic illumination angle: Turn on to use the automatic illumination angle. Turn off to set the illumination angle manually.
• Illumination angle: Use the slider to manually set the illumination angle.
• IR wavelength: Select the desired wavelength for the IR light.

White light controls:

• Allow illumination: Turn on to let the camera use white light in night mode.
• Synchronize illumination: Turn on to automatically synchronize the white light with the surrounding light.

Exposure mode options for the AXIS P1387:

• Automatic: The camera adjusts the aperture, gain, and shutter automatically.
• Automatic aperture: The camera adjusts the aperture and gain automatically. The shutter is fixed.
• Automatic shutter: The camera adjusts the shutter and gain automatically. The aperture is fixed.
• Hold current: Locks the current exposure settings.
• Flicker-free: The camera adjusts the aperture and gain automatically, and uses only the following shutter speeds: 1/50 s (50 Hz) and 1/60 s (60 Hz).
• Flicker-free 50 Hz: The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/50 s.
• Flicker-free 60 Hz: The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s.
• Flicker-reduced: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.
• Flicker-reduced 50 Hz: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s for brighter scenes.
• Flicker-reduced 60 Hz: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/120 s for brighter scenes.
• Manual: The aperture, gain, and shutter are fixed.

Exposure zone options to optimize the exposure in a selected part of the scene:

• Automatic: Suitable for most situations.
• Center: Uses a fixed area in the center of the image to calculate the exposure. The area has a fixed size and position in the live view.
• Full: Uses the entire live view to calculate the exposure.
• Upper: Uses an area with a fixed size and position in the upper part of the image to calculate the exposure.
• Lower: Uses an area with a fixed size and position in the lower part of the image to calculate the exposure.
• Left: Uses an area with a fixed size and position in the left part of the image to calculate the exposure.
• Right: Uses an area with a fixed size and position in the right part of the image to calculate the exposure.
• Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.
• Custom: Uses an area in the live view to calculate the exposure. You can adjust the size and position of the area.

Select the shutter speed to provide the best image. Low shutter speeds (longer exposure) might cause motion blur when there is movement, and a too high shutter speed might affect the image quality. Max shutter works with max gain to improve the image.

Select the suitable max gain. If you increase the max gain, it improves the visible level of detail in dark images, but also increases the noise level. Max gain works with max shutter to improve the image.

Select to reduce motion blur in low-light conditions.

Blur-noise trade-off: Use the slider to adjust the priority between motion blur and noise. Move the slider towards Low noise to prioritize low bandwidth and have less noise at the expense of details in moving objects. Move the slider towards Low motion blur to prioritize the preservation of details in moving objects at the expense of noise and bandwidth.

Turn on to keep the aperture size set by the Aperture slider. Turn off to allow the camera to automatically adjust the aperture size. You can, for example, lock the aperture for scenes with permanent light conditions.

Use the slider to adjust the aperture size, that is, how much light passes through the lens. Move the slider towards Open to allow more light to enter the sensor and thereby produce a brighter image in low-light conditions. Moving the slider towards Closed allows more of the image to be in focus.

Use the slider to adjust the image exposure.

Turn on Defog to detect the effects of foggy weather and automatically remove them for a clearer image. It is recommended not to turn on Defog in scenes with low contrast, large light level variations, or when the autofocus is slightly off.

Turn on Temperature compensation if you want the focus position to be corrected based on the temperature in the optics.

Turn on IR compensation if you want the focus position to be corrected when IR-cut filter is off and when there is IR light.

Click the icon to reset the optics and the zoom and focus settings to the factory default position. This is needed if the optics have lost calibration during transport, or if the device has been exposed to extreme vibrations.

Select the image resolution suitable for the surveillance scene. A higher resolution increases bandwidth and storage.

To avoid bandwidth problems on the network or reduce storage size, you can limit the frame rate to a fixed amount. If you leave the frame rate at zero, the frame rate is kept at the highest possible rate under the current conditions. A higher frame rate requires more bandwidth and storage capacity.

A P-frame is a predicted image that shows only the changes in the image from the previous frame. Enter the desired number of P-frames. The higher the number, the less bandwidth is required. However, if there is network congestion, there could be a noticeable deterioration in the video quality.

Use the slider to adjust the image compression. High compression results in a lower bitrate and lower image quality. Low compression improves the image quality, but uses more bandwidth and storage when you record.

Turn on Signed video to add the signed video feature to the video. Signed video protects the video from tampering by adding cryptographic signatures to the video.

Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.

Select the bitrate reduction Strength:

• Off: No bitrate reduction.
• Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.
• Medium: Visible effects in some scenes through less noise and a slightly lower level of detail in regions of lower interest, for example, where there’s no movement.
• High: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest, for example, where there’s no movement. We recommend this level for cloud-connected devices and devices that use local storage.
• Higher: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest, for example, where there’s no movement.
• Extreme: Visible effects in most scenes. The bitrate is optimized for smallest possible storage.

Turn on Optimize for storage to minimize the bitrate while maintaining quality. The optimization does not apply to the stream shown in the web client. This can only be used if your VMS supports B-frames. Turning on Optimize for storage also turns on Dynamic GOP.

Turn on Dynamic FPS to allow the bandwidth to vary based on the level of activity in the scene. More activity requires more bandwidth.

Lower limit: Enter a value to adjust the frame rate between minimal fps and the stream default fps based on scene motion. We recommend you to use lower limit in scenes with very little motion, where the fps could drop to 1 or lower.

Dynamic GOP (Group of Pictures): Turn on to dynamically adjust the interval between I-frames based on the level of activity in the scene.

Upper limit: Enter a maximum GOP length, that is, the maximum number of P-frames between two I-frames. An I-frame is a self-contained image frame that is independent of other frames.

Bitrate control helps you to manage the bandwidth consumption of your video stream.

Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image quality based on the available storage. You can click the icon to calculate the target bitrate based on available storage, retention time, and bitrate limit.

• Target bitrate: Enter desired target bitrate.
• Retention time: Enter the number of days to keep the recordings.
• Storage: Shows the estimated storage that can be used for the stream.
• Maximum bitrate: Turn on to set a bitrate limit.
• Bitrate limit: Enter a bitrate limit that is higher than the target bitrate.

Maximum: Select to set a maximum instant bitrate of the stream based on your network bandwidth. Enter the maximum bitrate.

Variable: Select to allow the bitrate to vary based on the level of activity in the scene. More activity requires more bandwidth. We recommend this option for most situations.

Mirror: Turn on to mirror the image.

Include: Turn on to use audio in the video stream.

Source: Select what audio source to use.

Stereo: Turn on to include built-in audio as well as audio from an external microphone.

Click the plus icon to add an overlay. Select the type of overlay from the dropdown list:

Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots. You can enter your own text, and you can also include pre-configured modifiers to automatically show, for example, time, date, and frame rate.

• Click the date icon to add the date modifier %F to show yyyy-mm-dd.
• Click the time icon to add the time modifier %X to show hh:mm:ss (24-hour clock).
• Modifiers: Click to select any of the modifiers shown in the list to add them to the text box. For example, %a shows the day of the week.
• Size: Select the desired font size.
• Appearance: Select the text color and background color, for example, white text on a black background (default).
• Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Image: Select to show a static image superimposed over the video stream. You can use .bmp, .png, .jpeg, or .svg files. To upload an image, click Manage images. Before you upload an image, you can choose to Scale with resolution or Use transparency (for .bmp images).

Scene annotation: Select to show a text overlay in the video stream that stays in the same position, even when the camera pans or tilts in another direction. You can choose to only show the overlay within certain zoom levels.

• Click the date icon to add the date modifier %F to show yyyy-mm-dd.
• Click the time icon to add the time modifier %X to show hh:mm:ss (24-hour clock).
• Modifiers: Click to select any of the modifiers shown in the list to add them to the text box. For example, %a shows the day of the week.
• Size: Select the desired font size.
• Appearance: Select the text color and background color, for example, white text on a black background (default).
• Select the position of the overlay in the image or click and drag the overlay to move it around in the live view. The overlay is saved and remains in the pan and tilt coordinates of this position.
• Annotation between zoom levels (%): Set the zoom levels which the overlay will be shown within.
• Annotation symbol: Select a symbol that appears instead of the overlay when the camera is not within the set zoom levels.

Streaming indicator: Select to show an animation superimposed over the video stream. The animation indicates that the video stream is live, even if the scene doesn’t contain any motion.

Widget: Linegraph: Show a graph chart that displays how a measured value changes over time.

Widget: Meter: Show a bar chart that displays the most recently measured data value.

Click the plus icon to create a view area.

Click the view area to access settings.

Name: Enter a name for the view area. The maximum length is 64 characters.

Aspect ratio: Select desired aspect ratio. The resolution adjusts automatically.

PTZ: Turn on to use pan, tilt, and zoom functionality in the view area.

Start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings.

Open: Click to open AXIS Object Analytics. The application opens up in a new browser tab where you can configure its settings.

Note: If “Not installed” is shown, AXIS Object Analytics is not installed on this device. Upgrade AXIS OS to the latest version to get the latest version of the application.

RTSP metadata producers: View and manage the data channels that stream metadata and the channels they use. These settings are for the RTSP metadata stream that uses ONVIF XML. Changes made here don’t affect the Metadata visualization page.

Producer: A data channel that uses Real-Time Streaming Protocol (RTSP) to send metadata.

Channel: The channel used to send metadata from a producer. Turn on to enable the metadata stream. Turn off for compatibility or resource management reasons.

MQTT: Configure the producers that generate and stream metadata over MQTT (Message Queuing Telemetry Transport).

Click the information icon next to Reset PTR to reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand. When you reset PTR, the camera is re-calibrated and returns to its factory default position.

Click Calibrate next to Calibration to recalibrate the pan, tilt, and roll motors to their default positions.

Select the duration of the trace in seconds or minutes and click Download.

Important: A network trace file might contain sensitive information such as certificates or passwords. A network trace file can help you troubleshoot problems by recording activity on the network.

1. Disconnect power from the product.

2. Press and hold the control button while reconnecting power.

3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.

4. Release the control button. The process is complete when the status LED indicator turns green. If no DHCP server is available on the network, the device IP address will default to one of the following: Devices with AXIS OS 12.0 and later: Obtained from the link-local address subnet (169.254.0.0/16); Devices with AXIS OS 11.11 and earlier: 192.168.0.90/24.

5. Use the installation and management software tools to assign an IP address, set the password, and access the device.

When you upgrade the AXIS P1387, you can choose between three options:

• Standard upgrade: Upgrade to the new AXIS OS version.
• Factory default: Upgrade and return all settings to the factory default values. When you choose this option, you can’t revert to the previous AXIS OS version after the upgrade.
• Automatic rollback: Upgrade and confirm the upgrade within the set time. If you don’t confirm, the device reverts to the previous AXIS OS version.

Axis offers device software management according to either the active track or the long-term support (LTS) tracks. Being on the active track means continuously getting access to all the latest product features, while the LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates. Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

1. Go to the device’s web interface > Status.

2. Under Device info, see the AXIS OS version.

Important considerations before upgrading the AXIS P1387 software:

• Preconfigured and customized settings are saved when you upgrade the device software (provided that the features are available in the new AXIS OS) although this is not guaranteed by Axis Communications AB.
• Make sure the device remains connected to the power source throughout the upgrade process.

AXIS OS upgrade failure: If the upgrade fails, the device reloads the previous version. The most common reason is that the wrong AXIS OS file has been uploaded. Check that the name of the AXIS OS file corresponds to your device and try again.

Problems after AXIS OS upgrade: If you experience problems after the upgrade, roll back to the previously installed version from the Maintenance page.

If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets, you cannot set the IP address. Contact your network administrator to obtain an IP address.

Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window, type ping and the IP address of the device). If you receive “Reply from : bytes=32; time=…” this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the device.

Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window, type ping and the IP address of the device). If you receive “Request timed out,” this means that the IP address is available for use with the Axis device. Check all cabling and reinstall the device.

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address field.

If the password for the root account is lost, the device must be reset to the factory default settings.

For authentication to work properly, the date and time settings in the Axis device must be synchronized with an NTP server. Go to System > Date and time.

To access the device externally, we recommend you to use one of the following applications for Windows®:

• AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs.
• AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems.
• AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.

Check if your router supports multicasting, or if you need to configure the router settings between the client and the device. You might need to increase the TTL (Time To Live) value.

Check with your network administrator that the multicast addresses used by the Axis device are valid for your network. Check with your network administrator to see if there is a firewall that prevents viewing.

Ensure that your graphics card uses the latest driver. You can usually download the latest drivers from the manufacturer’s website. Modify the settings for your graphics adapter.

Check the following:

• Reduce the number of applications running on the client computer.
• Limit the number of simultaneous viewers.
• Check with the network administrator that there is enough bandwidth available.
• Lower the image resolution.
• Log in to the device’s web interface and set a capture mode that prioritizes frame rate. If you change the capture mode to prioritize frame rate it might lower the maximum resolution, depending on the device used and capture modes available.
• The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis device.

Web browsers don’t support H.265 decoding. Use a video management system or application that supports H.265 decoding.

The firewall may be blocking traffic using port 8883 as it’s deemed insecure.

If the server/broker supports WebSocket/WebSocket Secure (WS/WSS), typically on port 443, use this protocol instead. Check with the server/broker provider to see if WS/WSS is supported and which port and basepath to use.

If the server/broker supports ALPN, the use of MQTT can be negotiated over an open port, such as 443. Check with your server/broker provider to see if ALPN is supported and which ALPN protocol and port to use.

The following factors are the most important to consider:

• High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth.
• Rotating the image in the GUI can increase the product’s CPU load.
• Access by large numbers of Motion JPEG clients or unicast H.264/H.265/AV1 clients affects the bandwidth.
• Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and bandwidth. Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that streams are identical.
• Accessing video streams with different codecs simultaneously affects both frame rate and bandwidth. For optimal performance, use streams with the same codec.
• Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.
• Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.
• Heavy network utilization due to poor infrastructure affects the bandwidth.
• Viewing on poorly performing client computers lowers perceived performance and affects frame rate.
• Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.

The AXIS P1387 supports microSD/microSDHC/microSDXC cards.

NOTICE: Risk of damage to SD card. Don’t use sharp tools, metal objects, or excessive force when inserting or removing the SD card. Use your fingers to insert and remove the card.

NOTICE: Risk of data loss and corrupted recordings. Unmount the SD card from the device’s web interface before removing it. Don’t remove the SD card while the product is running.

The control button is used for:

• Resetting the product to factory default settings.
• Connecting to a one-click cloud connection (O3C) service over the internet. To connect, press and release the button, then wait for the status LED to flash green three times.

It is an RJ45 Ethernet connector with Power over Ethernet (PoE).

The Audio in is a 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).

The internal microphone is used by default; the external microphone is used when connected. You can disable the internal microphone by connecting a plug to the microphone input.

Audio input pinout:

The I/O connector is used with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 VDC reference point and power (12 V DC output), the I/O connector provides the interface to:

• Digital input – For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors.
• Supervised input – Enables possibility to detect tampering on a digital input.
• Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, through an event or from the device’s web interface.

I/O Port Functions and Specifications:

It is a 2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.

The serial port can be configured to support:

• Two-wire RS485 half duplex
• Four-wire RS485 full duplex
• Two-wire RS422 simplex
• Four-wire RS422 full duplex point to point communication

RS485/RS422 Connector Pin Functions:

Use this connector when you mount the camera in an AXIS T92G20 Outdoor Housing. The connector supplies power to the heater and the IR illumination in the housing.

DEFAULT serial configuration for APTP PTZ driver:

DEFAULT supported capabilities in this PTZ driver:

DEFAULT serial configuration for Pelco PTZ driver:

DEFAULT supported capabilities in this PTZ driver:

DEFAULT serial configuration for Visca/EVI PTZ driver:

DEFAULT supported capabilities in this PTZ driver:

You can clean your device with lukewarm water.

NOTICE:

• Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device.
• Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.

1. Use a can of compressed air to remove dust and loose dirt from the device.

2. If necessary, clean the device with a soft microfiber cloth dampened with lukewarm water.

3. To avoid stains, dry the device with a clean, nonabrasive cloth.

The only settings saved after restore on the AXIS P1387 are:

• Boot protocol (DHCP or static)
• Static IP address
• Default router
• Subnet mask
• 802.1X settings
• 03C settings
• DNS server IP address

AXIS OS determines the functionality of the devices. When you troubleshoot a problem, it is recommended that you start by checking the current AXIS OS version. The latest version might contain a correction that fixes your particular problem.

If the upgrade fails, the device reloads the previous version. The most common reason is that the wrong AXIS OS file has been uploaded. Check that the name of the AXIS OS file corresponds to your device and try again.

If you experience problems after the upgrade, roll back to the previously installed version from the Maintenance page.

IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

For authentication to work properly, the date and time settings in the Axis device must be synchronized with an NTP server. Go to System > Date and time.

Problems with streaming include:

• Multicast H.264 only accessible by local clients: Check if your router supports multicasting, or if you need to configure the router settings between the client and the device. You might need to increase the TTL (Time To Live) value.
• No multicast H.264 displayed in the client: Check with your network administrator that the multicast addresses used by the Axis device are valid for your network. Check with your network administrator to see if there is a firewall that prevents viewing.
• Poor rendering of H.264 images: Ensure that your graphics card uses the latest driver. You can usually download the latest drivers from the manufacturer’s website. Modify the settings for your graphics adapter.
• Color saturation is different in H.264 and Motion JPEG: See how image, stream, and stream profile settings relate to each other.
• Lower frame rate than expected: Check bandwidth, lower image resolution, set capture mode to prioritize frame rate, and note that the maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis device.

AXIS People Counter is an analytic application that you can install on a network camera. You can use the application to count how many people pass through an entrance, in what direction they pass, and if more than one person passes during a predefined interval. You can also use it to estimate how many people are currently occupying an area, and the average visiting time. The application runs embedded in the camera which means you don’t need a dedicated computer to run the application. AXIS People Counter is suitable for any indoor environment, like stores, libraries, or gyms.

Consider the following before using AXIS Scream Detection:

• The application is mainly intended for detecting screams in a generally quiet environment. The difference between the background sound level and the scream must be at least 15-20 dB for the application to function effectively. Consider the proximity to the expected sound source, the background noise level and the audio input gain level when installing the product.
• Adjust the audio input gain to a level where the background noise covers approximately 30-50% of the application’s audio level graph. To access the Input gain setting, click the Audio Settings link on the application page.
• If the interval between screams is less than 3 seconds, the application regards it as one scream.

For optimal performance, it is recommended that the camera view on the AXIS P1387 contains objects, patterns or lines that can be detected. You can set the trigger level by adjusting the sensitivity and change ratio of the tampering detection.

AXIS Object Analytics is an analytic application that comes preinstalled on the camera. It detects objects that move in the scene and classifies them as, for example, humans or vehicles. You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.

AXIS Image Health Analytics is an AI-based application that can be used to detect image degradations or tampering attempts. The application analyzes and learns the behavior of the scene to detect blurriness or underexposure in the image, or to detect an obstructed or redirected view. You can set up the application to send events for any of these detections, and trigger actions through the camera’s event system or third-party software. To find out more about how the application works, see AXIS Image Health Analytics user manual.

Analytics metadata is available for moving objects in the scene. Supported object classes are visualized in the video stream through a bounding box surrounding the object, along with information about the object type and confidence level of the classification.