AXIS P1388 (01) PDF Document

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How do I find the AXIS P1388 Box Camera on the network?

To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

What browsers can I use with the AXIS P1388 Box Camera web interface?

You can use the device with the following browsers:

	ChromeTM	EdgeTM	Firefox®	Safari®
Windows®	✔	✔	*	*
macOS®	✔	✔	*	*
Linux®	✔	✔	*	*
Other operating systems	*	*	*	*

✔: Recommended

: Supported with limitations

How do I open the web interface for the AXIS P1388 Box Camera?

1. Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

2. Type the username and password. If you access the device for the first time, you must create an administrator account.

How do I create an administrator account for the AXIS P1388 Box Camera?

1. Enter a username.

2. Enter a password.

3. Re-enter the password.

4. Accept the license agreement.

5. Click Add account.

The device has no default account. If you lose the password for your administrator account, you must reset the device.

What are the recommendations for securing the password on the AXIS P1388 Box Camera?

To protect your data we strongly recommend that you:

Use a password with at least 8 characters, preferably created by a password generator.

Don’t expose the password.

Change the password at a recurring interval, at least once a year.

Use HTTPS (which is enabled by default) to set your password or other sensitive configurations over the network. HTTPS enables secure and encrypted network connections, thereby protecting sensitive data, such as passwords.

How do I make sure that no one has tampered with the device software on the AXIS P1388 Box Camera?

To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack:

1. Reset to factory default settings.

2. Configure and install the device.

After the reset, secure boot guarantees the state of the device.

How do I set the capture mode for the AXIS P1388 Box Camera?

1. Go to Video > Installation > Capture mode.

2. Click Change.

3. Select a capture mode and click Save and restart.

How do I set the power line frequency for the AXIS P1388 Box Camera?

1. Go to Video > Installation > Power line frequency.

2. Click Change.

3. Select a power line frequency and click Save and restart.

How do I set the orientation for the AXIS P1388 Box Camera?

1. Go to Video > Installation > Rotate.

2. Select 0, 90, 180 or 270 degrees.

How do I replace the lens on the AXIS P1388 Box Camera?

1. Stop all recordings and disconnect power from the device.

2. Disconnect the lens cable and remove the standard lens.

3. Attach the new lens and connect the lens cable.

4. Reconnect the power.

5. Log in to the device’s web interface and go to Video > Image > Exposure.

6. Select the P-Iris lens you have installed. (If you use a DC iris, manual iris or optional i-CS lens there is no need to select a lens driver.)

7. For the changes to take effect, you need to restart the device. Go to Maintenance and click Restart.

8. Adjust the zoom and focus. (For a lens with P-Iris, DC-iris, or manual iris, manually adjust the focus on the lens before you fine-tune the focus through the web interface.)

How do I level the camera view on the AXIS P1388 Box Camera?

1. Go to Video > Image > and click the icon.

2. Click the icon to show the level grid.

3. Adjust the camera mechanically until the position of the reference area or the object is aligned with the level grid.

How do I select a scene profile on the AXIS P1388 Box Camera?

1. Go to Video > Image > Appearance.

2. Go to Scene profile and select a profile.

A scene profile is a set of predefined image appearance settings including color level, brightness, sharpness, contrast and local contrast. Scene profiles are preconfigured in the product for quick setup to a specific scenario, for example Forensic which is optimized for surveillance conditions.

How can I reduce image processing time with low latency mode on the AXIS P1388 Box Camera?

1. Go to System > Plain config.

2. Select ImageSource from the drop-down list.

3. Go to ImageSource/I0/Sensor > Low latency mode and select On.

4. Click Save.

When you use low latency mode, the image quality is lower than usual.

How do I select an exposure mode on the AXIS P1388 Box Camera?

Go to Video > Image > Exposure and select between the following exposure modes:

For most use cases, select Automatic exposure.

For environments with certain artificial lighting, for example fluorescent lighting, select Flicker-free. Select the same frequency as the power line frequency.

For environments with certain artificial light and bright light, for example outdoors with fluorescent lighting at night and sun during daytime, select Flicker-reduced. Select the same frequency as the power line frequency.

To lock the current exposure settings, select Hold current.

How do I use night mode on the AXIS P1388 Box Camera to benefit from IR light in low-light conditions?

1. Go to Video > Image > Day-night mode, and make sure that the IR-cut filter is set to Auto.

When visible light diminishes, the camera switches to night mode to use both visible and near-infrared light to deliver bright and detailed black-and-white images instead.

What can I adjust to reduce noise in low-light conditions on the AXIS P1388 Box Camera?

To reduce noise in low-light conditions, you can adjust one or more of the following settings:

Adjust the trade-off between noise and motion blur. Go to Video > Image > Exposure and move the Blur-noise trade-off slider toward Low noise.

Set the exposure mode to automatic.

How can I reduce motion blur in low-light conditions on the AXIS P1388 Box Camera?

To reduce motion blur in low-light conditions, adjust one or more of the following settings in Video > Image > Exposure:

Set Max shutter to a shorter time, and Max gain to a higher value.

If you still have problems with motion blur:

Increase the light level in the scene.

Mount the camera so that objects move toward it or away from it rather than sideways.

How do I maximize the details in an image on the AXIS P1388 Box Camera?

If you maximize the details in an image, the bitrate will probably increase and you might get a reduced frame rate. You should:

Make sure to select the capture mode that has the highest resolution.

Go to Video > Stream > General and set the compression as low as possible.

Below the live view image, click the icon and in Video format, select MJPEG.

Go to Video > Stream > Zipstream and select Off.

How is Wide Dynamic Range (WDR) used on the AXIS P1388 Box Camera to handle scenes with strong backlight?

1. Go to Video > Image > Wide dynamic range.

2. Turn on WDR.

3. Use the Local contrast slider to adjust the amount of WDR.

4. Use the Tone mapping slider to adjust the amount of WDR.

5. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest.

WDR makes both dark and bright areas of the image visible.

How do I stabilize a shaky image with image stabilization on the AXIS P1388 Box Camera?

1. Go to Video > Installation > Image correction.

2. Turn on Image stabilization.

Image stabilization makes the image smoother, steadier, and less blurry. When you turn on image stabilization, the image is slightly cropped, which lowers the maximum resolution.

How do I compensate for barrel distortion on the AXIS P1388 Box Camera?

1. Go to Video > Installation > Image correction.

2. Turn on Barrel distortion correction (BDC).

Barrel distortion correction affects the image resolution and field of view.

How do I use corridor format on the AXIS P1388 Box Camera to monitor long and narrow areas?

1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.

2. If the device doesn’t have automatic rotation of the view, go to Video > Installation.

3. Rotate the view 90° or 270°.

Corridor format is used to better utilize the full field of view in a long and narrow area, for example a staircase, hallway, road, or tunnel.

How can I verify the pixel resolution on the AXIS P1388 Box Camera?

1. Go to Video > Image and click the icon.

2. Click the icon for Pixel counter.

3. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect faces to appear.

You can see the number of pixels for each of the rectangle’s sides, and decide if the values are enough for your needs.

How do I hide parts of the image with privacy masks on the AXIS P1388 Box Camera?

1. Go to Video > Privacy masks.

2. Click +.

3. Click the new mask and type a name.

4. Adjust the size and placement of the privacy mask according to your needs.

5. To change the color for all privacy masks, click Privacy masks and select a color.

If you use multiple privacy masks it may affect the product’s performance. Each mask can have 3 to 10 anchor points. Set the zoom and focus before you create a privacy mask.

How do I show an image overlay in the video stream on the AXIS P1388 Box Camera?

1. Go to Video > Overlays.

2. Click Manage images.

3. Upload or drag and drop an image.

4. Click Upload.

5. Select Image from the drop-down list and click +.

6. Select the image and a position. You can also drag the overlay image in the live view to change the position.

How do I show a text overlay in the video stream on the AXIS P1388 Box Camera?

1. Go to Video > Overlays.

2. Select Text and click +.

3. Type the text you want to display in the video stream.

4. Select a position. You can also drag the overlay text field in the live view to change the position.

This is useful for example when you want to display the date, time or a company name in the video stream.

How do I add street names and compass direction to the image on the AXIS P1388 Box Camera?

1. Go to Apps.

2. Select axis-orientationaid.

3. Click Open.

4. To add a street name, click Add text and modify the text to fit the street.

5. To add a compass, click Add compass and modify the compass to fit the image.

The street name and compass direction will be visible on all video streams and recordings.

How do I reduce bandwidth and storage on the AXIS P1388 Box Camera?

Reducing the bandwidth can lead to loss of detail in the image.

1. Go to Video > Stream.

2. Click the icon in the live view.

3. Select Video format AV1 if your device supports it. Otherwise select H.264.

4. Go to Video > Stream > General and increase Compression.

5. Go to Video > Stream > Zipstream and do one or more of the following:

Select the Zipstream Strength that you want to use.

Turn on Optimize for storage. This can only be used if the video management software supports B-frames.

Turn on Dynamic FPS.

Turn on Dynamic GOP and set a high Upper limit GOP length value.

How do I set up network storage for recordings on the AXIS P1388 Box Camera?

1. Go to System > Storage.

2. Click + Add network storage under Network storage.

3. Type the IP address of the host server.

4. Type the name of the shared location on the host server under Network share.

5. Type the username and password.

6. Select the SMB version or leave it on Auto.

7. Select Add share without testing if you experience temporary connection issues, or if the share is not yet configured.

8. Click Add.

To store recordings on the network, you need to set up your network storage.

How do I record video directly from the AXIS P1388 Box Camera?

1. Go to Video > Stream.

2. To start a recording, click the icon. If you haven’t set up any storage, click the icon and the icon. For instructions on how to set up network storage, see the section on setting up network storage.

3. To stop recording, click the icon again.

How do I watch recorded video on the AXIS P1388 Box Camera?

1. Go to Recordings.

2. Click the icon for your recording in the list.

How do I verify that no one has tampered with the video on the AXIS P1388 Box Camera using signed video?

1. Go to Video > Stream > General and turn on Signed video.

2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.

3. Export the recorded video.

4. Use AXIS File Player to play the video. Download AXIS File Player.

The icon indicates that no one has tampered with the video. To get more information about the video, right-click the video and select Show digital signature.

How do I trigger an action rule on the AXIS P1388 Box Camera based on an event?

1. Go to System > Events and add a rule. The rule defines when the device will perform certain actions. You can set up rules as scheduled, recurring, or manually triggered.

2. Enter a Name.

3. Select the Condition that must be met to trigger the action. If you specify more than one condition for the rule, all of the conditions must be met to trigger the action.

4. Select which Action the device should perform when the conditions are met.

If you make changes to an active rule, the rule must be turned on again for the changes to take effect. If you change the definition of a stream profile that is used in a rule, then you need to restart all the rules that use that stream profile.

How do I set up a rule to record video when the AXIS P1388 Box Camera detects an object?

Before you start:

Make sure you have an SD card installed.

Make sure that AXIS Object Analytics is running:

1. Go to Apps > AXIS Object Analytics.

2. Start the application if it is not already running.

3. Make sure you have set up the application according to your needs.

Create a rule:

1. Go to System > Events and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under Application, select Object Analytics.

4. In the list of actions, under Recordings, select Record video while the rule is active.

5. In the list of storage options, select SD_DISK.

6. Select a camera and a stream profile.

7. Set the prebuffer time to 5 seconds.

8. Set the postbuffer time to 1 minute.

9. Click Save.

This example sets up the camera to start recording to the SD card when the camera detects an object. The recording will include five seconds before detection and one minute after detection ends.

How do I show a text overlay “Motion detected” when the AXIS P1388 Box Camera detects an object?

Make sure that AXIS Object Analytics is running:

1. Go to Apps > AXIS Object Analytics.

2. Start the application if it is not already running.

3. Make sure you have set up the application according to your needs.

Add the overlay text:

1. Go to Video > Overlays.

2. Under Overlays, select Text and click +.

3. Enter #D in the text field.

4. Choose text size and appearance.

5. To position the text overlay, click the icon and select an option.

Create a rule:

1. Go to System > Events and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under Application, select Object Analytics.

4. In the list of actions, under Overlay text, select Use overlay text.

5. Select a video channel.

6. In Text, type “Motion detected”.

7. Set the duration.

8. Click Save.

If you update the overlay text it will be automatically updated on all video streams dynamically.

How can the AXIS I/O Indication LED provide a visual indication of an ongoing event on the AXIS P1388 Box Camera?

To configure a rule that turns on the AXIS I/O Indication LED to indicate that camera is recording:

1. Go to System > Accessories > I/O ports.

2. For the port that you connected the AXIS I/O Indication LED to, click the icon and click the icon to set the direction to Output, and click the icon to set the normal state to Circuit open.

3. Go to System > Events.

4. Create a new rule.

5. Select the Condition that must be met to trigger the camera to start recording. It can, for example, be a time schedule or motion detection.

6. In the list of actions, select Record video. Select a storage space. Select a stream profile or create a new. Also set the Prebuffer and Postbuffer as required.

7. Save the rule.

8. Create a second rule and select the same Condition as in the first rule.

9. In the list of actions, select Toggle I/O while the rule is active, and then select the port the AXIS I/0 Indication LED is connected to. Set the state to Active.

10. Save the rule.

Other scenarios where AXIS I/O Indication LED can be used are for example:

Configure the LED to turn on when the camera starts, to indicate the presence of the camera. Select System ready as a condition.

Configure the LED to turn on when live stream is active to indicate that a person or a program is accessing a stream from the camera. Select Live stream accessed as a condition.

How do I set up the AXIS P1388 Box Camera to record video when it detects loud noises?

The following instructions require that a microphone is connected to audio-in.

Turn on audio:

1. Set up the stream profile to include audio.

Turn on audio detection:

1. Go to System > Detectors > Audio detection.

2. Adjust the sound level according to your needs.

Create a rule:

1. Go to System > Events and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under Audio, select Audio Detection.

4. In the list of actions, under Recordings, select Record video.

5. In the list of storage options, select SD_DISK.

6. Select the stream profile where audio has been turned on.

7. Set the prebuffer time to 5 seconds.

8. Set the postbuffer time to 2 minutes.

9. Click Save.

This example sets up the camera to start recording to the SD card five seconds before it detects loud noise and to stop two minutes after.

How do I set up a rule to record video when the AXIS P1388 Box Camera detects impact?

Turn on shock detection:

1. Go to System > Detectors > Shock detection.

2. Turn on shock detection, and adjust the shock sensitivity.

Create a rule:

1. Go to System > Events > Rules and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under Device status, select Shock detected.

4. Click + to add a second condition.

5. In the list of conditions, under Scheduled and recurring, select Schedule.

6. In the list of schedules, select After hours.

7. In the list of actions, under Recordings, select Record video while the rule is active.

8. Select where to save the recordings.

9. Select a Camera.

10. Set the prebuffer time to 5 seconds.

11. Set the postbuffer time to 50 seconds.

12. Click Save.

Shock detection allows the camera to detect tampering caused by vibrations or shock. Vibrations due to the environment or to an object can trigger an action depending on the shock sensitivity range, which can be set from 0 to 100.

How do I set up an email notification when the camera lens on the AXIS P1388 Box Camera is tampered with?

Activate the tampering detection:

1. Go to System > Detectors > Camera tampering.

2. Set a value for Trigger delay. The value indicates the time that must pass before an email is sent.

3. Turn on Trigger on dark images to detect if the lens is sprayed, covered, or rendered severely out of focus.

Add an email recipient:

1. Go to System > Events > Recipients and add a recipient.

2. Type a name for the recipient.

3. Select Email as the notification type.

4. Type the recipient’s email address.

5. Type the email address that you want the camera to send notifications from.

6. Provide the login details for the sending email account, along with the SMTP hostname and port number.

7. To test your email setup, click Test.

8. Click Save.

Create a rule:

1. Go to System > Events > Rules and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under Video, select Tampering.

4. In the list of actions, under Notifications, select Send notification to email and then select the recipient from the list.

5. Type a subject line and message for the email.

6. Click Save.

This example explains how to set up an email notification when the camera lens gets either spray painted, covered, or blurred.

How do I add audio to a recording on the AXIS P1388 Box Camera?

Turn on audio:

1. Go to Video > Stream > Audio and include audio.

2. If the device has more than one input source, select the correct one in Source.

3. Go to Audio > Device settings and turn on the correct input source. If you make any changes to the input source, click Apply changes.

Edit the stream profile that is used for the recording:

1. Go to System > Stream profiles and select the stream profile.

2. Select Include audio and turn it on.

3. Click Save.

How do I connect a network speaker to the AXIS P1388 Box Camera?

Pair camera with network speaker:

1. Go to System > Edge-to-edge > Pairing.

2. Click + Add and select the pairing type Audio from the drop-down list.

3. Select Speaker pairing.

4. Type the network speaker’s IP address, username and password.

5. Click Connect. A confirmation message appears.

Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. For this feature to work with a video management software (VMS), you must first pair the camera with the network speaker, then add the camera to your VMS.

What are the functions of the icons in the AXIS P1388 Box Camera live view?

The following icons are available in the live view:

Icon Function

Play icon Click to play the live video stream.

Freeze icon Click to freeze the live video stream.

Snapshot icon Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg]. The size of the snapshot depends on the compression that the specific web-browser engine where the snapshot is received applies, therefore, the snapshot size may vary from the actual compression setting that is configured in the device.

I/O icon Click to show I/O output ports. Use the switch to open or close the circuit of a port, for example, to test external devices.

IR icon Click to manually turn on or turn off the IR illumination.

White light icon Click to manually turn on or turn off the white light.

Onscreen controls icon Click to access onscreen controls. Enable groups of onscreen controls to make the settings in each group available when users right-click the live stream in the video management software.

Washer icon Starts the washer. When the sequence starts, the camera moves to the configured position to receive the wash spray. When the whole wash sequence is completed, the camera returns to its previous position. This icon is only visible when the washer is connected and configured.

Wiper icon Starts the wiper.

Preset position icon Click and select a preset position to go to that preset position in the live view. Or, click Setup to go to the preset position page.

Focus recall icon Adds or removes a focus recall area. When you add a focus recall area, the camera saves the focus settings at that specific pan/tilt range. When you have set a focus recall area and the camera enters that area in the live view, the camera recalls the previously saved focus. It’s enough to cover half of the area for the camera to recall the focus.

Guard tour icon Click to select a guard tour, then click Start to play the guard tour. Or, click Setup to go to the guard tours page.

Heater icon Click to manually turn on the heater for a selected period of time.

Record icon Click to start a continuous recording of the live video stream. Click again to stop the recording. If a recording is ongoing, it will resume automatically after a reboot.

Storage icon Click to show the storage that is configured for the device. To configure the storage, you need to be logged in as an administrator.

What are the more settings accessible from the live view on the AXIS P1388 Box Camera?

Click the icon to access more settings:

Video format: Select the encoding format to use in the live view.

Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session.

Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream. The bitrate information differs from the information shown in a text overlay, because of different information sources. The bitrate in the client stream information is the bitrate of the last second, and it comes from the encoding driver of the device. The bitrate in the overlay is the average bitrate of the last 5 seconds, and it comes from the browser. Both values cover only the raw video stream and not the additional bandwidth generated when it’s transported over the network through UDP/TCP/HTTP.

Adaptive stream: Turn on to adapt the image resolution to the viewing client’s actual display resolution, to improve the user experience and help prevent a possible overload of the client’s hardware. The adaptive stream is only applied when you view the live video stream in the web interface in a browser. When adaptive stream is turned on, the maximum frame rate is 30 fps. If you take a snapshot while adaptive stream is turned on, it will use the image resolution selected by the adaptive stream.

Level grid: Click the icon to show the level grid. The grid helps you decide if the image is horizontally aligned. Click the icon to hide it.

Pixel counter: Click the icon to show the pixel counter. Drag and resize the box to contain your area of interest. You can also define the pixel size of the box in the Width and Height fields.

Refresh: Click the icon to refresh the still image in the live view.

PTZ controls: Turn on to display PTZ controls in the live view.

Click the 1:1 icon to show the live view at full resolution. If the full resolution is larger than your screen size, use the smaller image to navigate in the image.

Click the full screen icon to show the live video stream in full screen. Press ESC to exit full screen mode.

How is Capture mode configured in the Installation settings on the AXIS P1388 Box Camera?

i: A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks.

How is Mounting position configured in the Installation settings on the AXIS P1388 Box Camera?

i: The orientation of the image can change depending on how you mount the camera.

How do I set the Power line frequency on the AXIS P1388 Box Camera?

To minimize image flicker, select the frequency your region uses. The American regions usually use 60 Hz. The rest of the world mostly uses 50 Hz. If you’re not sure of your region’s power line frequency, check with the local authorities.

How do I set the Rotate option in the Installation settings on the AXIS P1388 Box Camera?

Select the preferred image orientation.

How do I select the P-Iris lens in the Installation settings on the AXIS P1388 Box Camera?

Select the installed and supported lens. Restart the camera for the changes to take effect.

How do I adjust the zoom level on the AXIS P1388 Box Camera?

Zoom i: Use the slider to adjust the zoom level.

In cold environments, it can take several minutes for the zoom and focus to become available.

How do I enable autofocus after zooming on the AXIS P1388 Box Camera?

Autofocus after zooming i: Turn on to enable autofocus after zooming.

How do I manually set the focus on the AXIS P1388 Box Camera?

Focus: Use the slider to manually set the focus.

How do I set the Autofocus area on the AXIS P1388 Box Camera?

Autofocus area: Click the icon to show the autofocus area. This area should include the area of interest.

How do I reset the focus on the AXIS P1388 Box Camera?

Reset focus: Click to make the focus return to its original position.

What is the recommendation for image correction features on the AXIS P1388 Box Camera?

We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues.

How do I use Barrel distortion correction (BDC) on the AXIS P1388 Box Camera?

Barrel distortion correction (BDC) i: Turn on to get a straighter image if it suffers from barrel distortion.

How is the Crop setting used in image correction on the AXIS P1388 Box Camera?

Crop i: Use the slider to adjust the correction level. A lower level means that the image width is kept at the expense of image height and resolution. A higher level means that image height and resolution are kept at the expense of image width.

How is the Remove distortion setting used in image correction on the AXIS P1388 Box Camera?

Remove distortion i: Use the slider to adjust the correction level. Pucker means that the image width is kept at the expense of image height and resolution. Bloat means that image height and resolution are kept at the expense of image width.

How do I enable Image stabilization on the AXIS P1388 Box Camera?

Image stabilization i: Turn on to get a smoother and steadier image with less blur. We recommend that you use image stabilization in environments where the device is mounted in an exposed location and subject to vibrations due to, for example, wind or passing traffic.

How is the Focal length setting used in image correction on the AXIS P1388 Box Camera?

Focal length i: Use the slider to adjust the focal length. A higher value leads to higher magnification and a narrower angle of view, while a lower value leads to a lower magnification and a wider angle of view.

How is the Stabilizer margin setting used in image correction on the AXIS P1388 Box Camera?

Stabilizer margin i: Use the slider to adjust the size of the stabilizer margin, which determines the level of vibration to stabilize. If the product is mounted in an environment with a lot of vibration, move the slider towards Max. As a result, a smaller scene is captured. If the environment has less vibration, move the slider towards Min.

How do I enable Focus breathing correction on the AXIS P1388 Box Camera?

Focus breathing correction i: Turn on to keep the angle of view constant while you change the focus. You might not be able to zoom in as much with this function activated.

How do I use the Straighten image function on the AXIS P1388 Box Camera?

Straighten image i: Turn on and use the slider to straighten the image horizontally by rotating and cropping it digitally. The functionality is useful when it’s not possible to mount the camera exactly level. Ideally, straighten the image during installation.

Click the icon to show a supporting grid in the image.

Click the icon to hide the grid.

How do I select a Scene profile on the AXIS P1388 Box Camera?

Scene profile i: Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.

Forensic i: Suitable for surveillance purposes.

Indoor i: Suitable for indoor environments.

Outdoor i: Suitable for outdoor environments.

Vivid: Useful for demonstration purposes.

Traffic overview i: Suitable for vehicle traffic monitoring.

License plate i: Suitable for capturing license plates.

How do I adjust Saturation on the AXIS P1388 Box Camera?

Saturation: Use the slider to adjust the color intensity. You can, for example, get a grayscale image.

How do I adjust Contrast on the AXIS P1388 Box Camera?

Contrast: Use the slider to adjust the difference between light and dark.

How do I adjust Brightness on the AXIS P1388 Box Camera?

Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.

How do I adjust Sharpness on the AXIS P1388 Box Camera?

Sharpness: Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the sharpness, it may increase the bitrate and the amount of storage space needed as well.

How is WDR used on the AXIS P1388 Box Camera?

WDR i: Turn on to make both bright and dark areas of the image visible.

WDR can cause artifacts in the image and may not be available for all capture modes.

How do I adjust Local contrast on the AXIS P1388 Box Camera?

Local contrast i: Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.

How do I adjust Tone mapping on the AXIS P1388 Box Camera?

Tone mapping i: Use the slider to adjust the amount of tone mapping that is applied to the image. If the value is set to zero, only the standard gamma correction is applied, while a higher value increases the visibility of the darkest and brightest parts in the image.

How does White balance work on the AXIS P1388 Box Camera?

When the camera detects the color temperature of the incoming light, it can adjust the image to make the colors look more natural. If this is not sufficient, you can select a suitable light source from the list. The automatic white balance setting reduces the risk of color flicker by adapting to changes gradually. If the lighting changes, or when the camera is first started, it can take up to 30 seconds to adapt to the new light source.

What are the Light environment options for White balance on the AXIS P1388 Box Camera?

Light environment options include:

Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations.

Automatic – outdoors i: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most outdoor situations.

Custom – indoors i: Fixed color adjustment for a room with some artificial light other than fluorescent lighting and good for a normal color temperature around 2800 K.

Custom – outdoors i: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.

Fixed – fluorescent 1: Fixed color adjustment for fluorescent lighting with a color temperature around 4000 K.

Fixed – fluorescent 2: Fixed color adjustment for fluorescent lighting with a color temperature around 3000 K.

Fixed – indoors: Fixed color adjustment for a room with some artificial light other than fluorescent lighting and good for a normal color temperature around 2800 K.

Fixed – outdoors 1: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.

Fixed – outdoors 2: Fixed color adjustment for cloudy weather condition with a color temperature around 6500 K.

Street light – mercury i: Fixed color adjustment for ultraviolet emission in mercury vapor lights common in street lighting.

Street light – sodium i: Fixed color adjustment that compensates for the yellow orange color of sodium vapor lights common in street lighting.

Hold current: Keep the current settings and do not compensate for light changes.

Manual i: Fix the white balance with the help of a white object. Drag the circle to an object that you want the camera to interpret as white in the live view image. Use the Red balance and Blue balance sliders to adjust the white balance manually.

How is the IR-cut filter controlled on the AXIS P1388 Box Camera in Day-night mode?

IR-cut filter options:

Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases. Some devices have IR-pass filters in night mode. The IR-pass filter increases IR-light sensitivity but blocks visible light.

On: Select to turn on the IR-cut filter. The image is in color, but with reduced light sensitivity.

Off: Select to turn off the IR-cut filter. The image is in black and white for increased light sensitivity.

Threshold: Use the slider to adjust the light threshold where the camera changes from day mode to night mode.

Move the slider towards Bright to decrease the threshold for the IR-cut filter. The camera changes to night mode earlier.

Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later.

How is IR light controlled on the AXIS P1388 Box Camera?

If your device doesn’t have built-in illumination, these controls are only available when you connect a supported Axis illuminator.

Allow illumination i: Turn on to let the camera use the built-in light in night mode.

Synchronize illumination i: Turn on to automatically synchronize the illumination with the surrounding light. The synchronization between day and night only works if the IR-cut filter is set to Auto or Off.

Automatic illumination angle i: Turn on to use the automatic illumination angle. Turn off to set the illumination angle manually.

Illumination angle i: Use the slider to manually set the illumination angle, for example, if the angle needs to be different from the camera’s angle of view. If the camera has a wide angle of view, you can set the illumination angle to a narrower angle, which equals a greater tele position. This will result in dark corners in the image.

IR wavelength i: Select the desired wavelength for the IR light.

How is White light controlled on the AXIS P1388 Box Camera?

Allow illumination i: Turn on to let the camera use white light in night mode.

Synchronize illumination i: Turn on to automatically synchronize the white light with the surrounding light.

What are the Exposure mode options on the AXIS P1388 Box Camera?

Exposure mode options:

Automatic: The camera adjusts the aperture, gain, and shutter automatically.

Automatic aperture i: The camera adjusts the aperture and gain automatically. The shutter is fixed.

Automatic shutter i: The camera adjusts the shutter and gain automatically. The aperture is fixed.

Hold current: Locks the current exposure settings.

Flicker-free i: The camera adjusts the aperture and gain automatically, and uses only the following shutter speeds: 1/50 s (50 Hz) and 1/60 s (60 Hz).

Flicker-free 50 Hz i: The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/50 s.

Flicker-free 60 Hz i: The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s.

Flicker-reduced i: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.

Flicker-reduced 50 Hz i: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s for brighter scenes.

Flicker-reduced 60 Hz i: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/120 s for brighter scenes.

Manual i: The aperture, gain, and shutter are fixed.

How do I use Exposure zone to optimize exposure on the AXIS P1388 Box Camera?

Exposure zone i: Use exposure zones to optimize the exposure in a selected part of the scene, for example, the area in front of an entrance door.

The exposure zones are related to the original image (unrotated), and the names of the zones apply to the original image. This means, for example, that if the video stream is rotated 90°, then the Upper zone becomes the Right zone in the stream, and Left becomes Lower.

Automatic: Suitable for most situations.

Center i: Uses a fixed area in the center of the image to calculate the exposure. The area has a fixed size and position in the live view.

Full i: Uses the entire live view to calculate the exposure.

Upper i: Uses an area with a fixed size and position in the upper part of the image to calculate the exposure.

Lower i: Uses an area with a fixed size and position in the lower part of the image to calculate the exposure.

Left i: Uses an area with a fixed size and position in the left part of the image to calculate the exposure.

Right i: Uses an area with a fixed size and position in the right part of the image to calculate the exposure.

Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.

Custom: Uses an area in the live view to calculate the exposure. You can adjust the size and position of the area.

How do I adjust Max shutter and Max gain on the AXIS P1388 Box Camera?

Max shutter: Select the shutter speed to provide the best image. Low shutter speeds (longer exposure) might cause motion blur when there is movement, and a too high shutter speed might affect the image quality. Max shutter works with max gain to improve the image.

Max gain: Select the suitable max gain. If you increase the max gain, it improves the visible level of detail in dark images, but also increases the noise level. More noise can also result in increased use of bandwidth and storage. If you set the max gain to a high value, images can differ a lot if the light conditions are very different from day to night. Max gain works with max shutter to improve the image.

How is Motion-adaptive exposure used on the AXIS P1388 Box Camera?

Motion-adaptive exposure i: Select to reduce motion blur in low-light conditions.

Blur-noise trade-off: Use the slider to adjust the priority between motion blur and noise. If you want to prioritize low bandwidth and have less noise at the expense of details in moving objects, move the slider towards Low noise. If you want to prioritize the preservation of details in moving objects at the expense of noise and bandwidth, move the slider towards Low motion blur.

You can change the exposure either by adjusting the exposure time or by adjusting the gain. If you increase the exposure time, it results in more motion blur, and if you increase the gain, it results in more noise. If you adjust the Blur-noise trade-off towards Low noise, the automatic exposure will prioritize longer exposure times over increasing gain, and the opposite if you adjust the trade-off towards Low motion blur. Both the gain and exposure time will eventually reach their maximum values in low-light conditions, regardless of the priority set.

How do I use Lock aperture on the AXIS P1388 Box Camera?

Lock aperture i: Turn on to keep the aperture size set by the Aperture slider. Turn off to allow the camera to automatically adjust the aperture size. You can, for example, lock the aperture for scenes with permanent light conditions.

How do I adjust the Aperture on the AXIS P1388 Box Camera?

Aperture i: Use the slider to adjust the aperture size, that is, how much light passes through the lens. To allow more light to enter the sensor and thereby produce a brighter image in low-light conditions, move the slider towards Open. An open aperture also reduces the depth of field, which means that objects close to or far from the camera can appear unfocused. To allow more of the image to be in focus, move the slider towards Closed.

How do I adjust the Exposure level on the AXIS P1388 Box Camera?

Exposure level: Use the slider to adjust the image exposure.

How do I enable Defog on the AXIS P1388 Box Camera?

Defog i: Turn on to detect the effects of foggy weather and automatically remove them for a clearer image.

We recommend you not to turn on Defog in scenes with low contrast, large light level variations, or when the autofocus is slightly off. This can affect the image quality, for example, by increasing the contrast. Furthermore, too much light can negatively impact the image quality when defog is active.

How are Temperature compensation and IR compensation used for focus on the AXIS P1388 Box Camera?

Temperature compensation i: Turn on if you want the focus position to be corrected based on the temperature in the optics.

IR compensation i: Turn on if you want the focus position to be corrected when IR-cut filter is off and when there is IR light.

How do I calibrate zoom and focus on the AXIS P1388 Box Camera?

Calibrate zoom and focus: Click the icon to reset the optics and the zoom and focus settings to the factory default position. You need to do this if the optics have lost calibration during transport, or if the device has been exposed to extreme vibrations.

How is Resolution set in the General Stream settings on the AXIS P1388 Box Camera?

Resolution: Select the image resolution suitable for the surveillance scene. A higher resolution increases bandwidth and storage.

How is Frame rate set in the General Stream settings on the AXIS P1388 Box Camera?

Frame rate: To avoid bandwidth problems on the network or reduce storage size, you can limit the frame rate to a fixed amount. If you leave the frame rate at zero, the frame rate is kept at the highest possible rate under the current conditions. A higher frame rate requires more bandwidth and storage capacity.

What is the setting for P-frames in the General Stream settings on the AXIS P1388 Box Camera?

P-frames: A P-frame is a predicted image that shows only the changes in the image from the previous frame. Enter the desired number of P-frames. The higher the number, the less bandwidth is required. However, if there is network congestion, there could be a noticeable deterioration in the video quality.

How is Compression set in the General Stream settings on the AXIS P1388 Box Camera?

Compression: Use the slider to adjust the image compression. High compression results in a lower bitrate and lower image quality. Low compression improves the image quality, but uses more bandwidth and storage when you record.

How is Signed video enabled in the General Stream settings on the AXIS P1388 Box Camera?

Signed video i: Turn on to add the signed video feature to the video. Signed video protects the video from tampering by adding cryptographic signatures to the video.

What is Zipstream on the AXIS P1388 Box Camera?

Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.

What are the bitrate reduction Strength options for Zipstream on the AXIS P1388 Box Camera?

Select the bitrate reduction Strength:

Off: No bitrate reduction.

Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.

Medium: Visible effects in some scenes through less noise and a slightly lower level of detail in regions of lower interest, for example, where there’s no movement.

High: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest, for example, where there’s no movement. We recommend this level for cloud-connected devices and devices that use local storage.

Higher: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest, for example, where there’s no movement.

Extreme: Visible effects in most scenes. The bitrate is optimized for smallest possible storage.

How can I use Optimize for storage with Zipstream on the AXIS P1388 Box Camera?

Optimize for storage: Turn on to minimize the bitrate while maintaining quality. The optimization does not apply to the stream shown in the web client. This can only be used if your VMS supports B-frames. Turning on Optimize for storage also turns on Dynamic GOP.

How is Dynamic FPS used with Zipstream on the AXIS P1388 Box Camera?

Dynamic FPS (frames per second): Turn on to allow the bandwidth to vary based on the level of activity in the scene. More activity requires more bandwidth.

Lower limit: Enter a value to adjust the frame rate between minimal fps and the stream default fps based on scene motion. We recommend you to use lower limit in scenes with very little motion, where the fps could drop to 1 or lower.

How is Dynamic GOP used with Zipstream on the AXIS P1388 Box Camera?

Dynamic GOP (Group of Pictures): Turn on to dynamically adjust the interval between I-frames based on the level of activity in the scene.

Upper limit: Enter a maximum GOP length, that is, the maximum number of P-frames between two I-frames. An I-frame is a self-contained image frame that is independent of other frames.

What are the Bitrate control options on the AXIS P1388 Box Camera?

Bitrate control helps you to manage the bandwidth consumption of your video stream.

Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image quality based on the available storage.

Click the icon to calculate the target bitrate based on available storage, retention time, and bitrate limit.

Target bitrate: Enter desired target bitrate.

Retention time: Enter the number of days to keep the recordings.

Storage: Shows the estimated storage that can be used for the stream.

Maximum bitrate: Turn on to set a bitrate limit.

Bitrate limit: Enter a bitrate limit that is higher than the target bitrate.

Maximum: Select to set a maximum instant bitrate of the stream based on your network bandwidth. Maximum: Enter the maximum bitrate.

Variable: Select to allow the bitrate to vary based on the level of activity in the scene. More activity requires more bandwidth. We recommend this option for most situations.

How do I mirror the image on the AXIS P1388 Box Camera?

Mirror: Turn on to mirror the image.

How do I include audio in the video stream on the AXIS P1388 Box Camera?

Include: Turn on to use audio in the video stream.

Source i: Select what audio source to use.

Stereo i: Turn on to include built-in audio as well as audio from an external microphone.

What are the options for adding an overlay on the AXIS P1388 Box Camera?

Click + to add an overlay. Select the type of overlay from the dropdown list:

Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots. You can enter your own text, and you can also include pre-configured modifiers to automatically show, for example, time, date, and frame rate.

: Click to add the date modifier %F to show yyyy-mm-dd.

: Click to add the time modifier %X to show hh:mm:ss (24-hour clock).

Modifiers: Click to select any of the modifiers shown in the list to add them to the text box. For example, %a shows the day of the week.

Size: Select the desired font size.

Appearance: Select the text color and background color, for example, white text on a black background (default).

: Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Image: Select to show a static image superimposed over the video stream. You can use .bmp, .png, .jpeg, or .svg files. To upload an image, click Manage images. Before you upload an image, you can choose to:

Scale with resolution: Select to automatically scale the overlay image to fit the video resolution.

Use transparency: Select and enter the RGB hexadecimal value for that color. Use the format RRGGBB. Examples of hexadecimal values: FFFFFF for white, 000000 for black, FF0000 for red, 6633FF for blue, and 669900 for green. Only for .bmp images.

Scene annotation i: Select to show a text overlay in the video stream that stays in the same position, even when the camera pans or tilts in another direction. You can choose to only show the overlay within certain zoom levels.

: Click to add the date modifier %F to show yyyy-mm-dd.

: Click to add the time modifier %X to show hh:mm:ss (24-hour clock).

Modifiers: Click to select any of the modifiers shown in the list to add them to the text box. For example, %a shows the day of the week.

Size: Select the desired font size.

Appearance: Select the text color and background color, for example, white text on a black background (default).

: Select the position of the overlay in the image or click and drag the overlay to move it around in the live view. The overlay is saved and remains in the pan and tilt coordinates of this position.

Annotation between zoom levels (%): Set the zoom levels which the overlay will be shown within.

Annotation symbol: Select a symbol that appears instead of the overlay when the camera is not within the set zoom levels.

Streaming indicator i: Select to show an animation superimposed over the video stream. The animation indicates that the video stream is live, even if the scene doesn’t contain any motion.

How do I set up a Widget: Linegraph overlay on the AXIS P1388 Box Camera?

Widget: Linegraph i: Show a graph chart that displays how a measured value changes over time.

Title: Enter a title for the widget.

Overlay modifier: Select an overlay modifier as data source. If you have created MQTT overlays, they will be located at the end of the list.

: Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Size: Select the size of the overlay.

Visible on all channels: Turn off to show only on your currently selected channel. Turn on to show on all active channels.

Update interval: Choose the time between data updates.

Transparency: Set the transparency of the entire overlay.

Background transparency: Set the transparency only of the background of the overlay.

Points: Turn on to add a point to the graph line when data is updated.

X axis

Label: Enter the text label for the x axis.

Time window: Enter how long time the data is visualized.

Time unit: Enter a time unit for the x axis.

Y axis

Label: Enter the text label for the y axis.

Dynamic scale: Turn on for the scale to automatically adapt to the data values. Turn off to manually enter values for a fixed scale.

Min alarm threshold and Max alarm threshold: These values will add horizontal reference lines to the graph, making it easier to see when the data value becomes too high or too low.

Appearance: Select the animation color and background color, for example, red animation on a transparent background (default).

Size: Select the desired font size.

: Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

How do I set up a Widget: Meter overlay on the AXIS P1388 Box Camera?

Widget: Meter i: Show a bar chart that displays the most recently measured data value.

Title: Enter a title for the widget.

Overlay modifier: Select an overlay modifier as data source. If you have created MQTT overlays, they will be located at the end of the list.

: Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Size: Select the size of the overlay.

Visible on all channels: Turn off to show only on your currently selected channel. Turn on to show on all active channels.

Update interval: Choose the time between data updates.

Transparency: Set the transparency of the entire overlay.

Background transparency: Set the transparency only of the background of the overlay.

Points: Turn on to add a point to the graph line when data is updated.

Y axis

Label: Enter the text label for the y axis.

Dynamic scale: Turn on for the scale to automatically adapt to the data values. Turn off to manually enter values for a fixed scale.

Min alarm threshold and Max alarm threshold: These values will add horizontal reference lines to the bar chart, making it easier to see when the data value becomes too high or too low.

How do I create a view area on the AXIS P1388 Box Camera?

+ : Click to create a view area.

Click the view area to access settings.

Name: Enter a name for the view area. The maximum length is 64 characters.

Aspect ratio: Select desired aspect ratio. The resolution adjusts automatically.

PTZ: Turn on to use pan, tilt, and zoom functionality in the view area.

When you set up a view area, we recommend you to set the video stream resolution to the same size as or smaller than the view area size. If you set the video stream resolution larger than the view area size it implies digitally scaled up video after sensor capture, which requires more bandwidth without adding image information.

How do I manage privacy masks on the AXIS P1388 Box Camera?

+ : Click to create a new privacy mask.

Privacy masks: Click to change the color of all privacy masks, or to delete all privacy masks permanently.

Cell size: If you choose mosaic color, the privacy masks appear as pixilated patterns. Use the slider to change the size of the pixels.

Mask x: Click to rename, disable, or permanently delete the mask.

A privacy mask is a user-defined area that covers a part of the monitored area. In the video stream, privacy masks appear either as blocks of solid color or with a mosaic pattern.

How do I start AXIS Object Analytics on the AXIS P1388 Box Camera?

Start: Click to start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings.

Open: Click to open AXIS Object Analytics. The application opens up in a new browser tab where you can configure its settings.

If AXIS Object Analytics is not installed on this device, Upgrade AXIS OS to the latest version to get the latest version of the application.

AXIS Object Analytics is an analytic application that comes preinstalled on the camera. It detects objects that move in the scene and classifies them as, for example, humans or vehicles. You can set up the application to send alarms for different types of objects.

How do I use AXIS Image Health Analytics on the AXIS P1388 Box Camera?

Start: Click to start AXIS Image Health Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings.

Open: Click to open AXIS Image Health Analytics. The application opens up in a new browser tab where you can configure its settings.

If AXIS Image Health Analytics is not installed on this device, Upgrade AXIS OS to the latest version to get the latest version of the application.

AXIS Image Health Analytics is an AI-based application that can be used to detect image degradations or tampering attempts. The application analyzes and learns the behavior of the scene to detect blurriness or underexposure in the image, or to detect an obstructed or redirected view. You can set up the application to send events for any of these detections, and trigger actions through the camera’s event system or third-party software.

What information is available in Metadata visualization on the AXIS P1388 Box Camera?

The camera detects moving objects and classes them according to object type. In the view, a classified object has a colored bounding box around it along with its assigned id.

Id: A unique identification number for the identified object and the type. This number is shown in both the list and the view.

Type: Classifies a moving object as Human, Face, Car, Bus, Truck, Bike, or License Plate. The color of the bounding box depends on the type classification.

Confidence: The bar indicates the level of confidence in the classification of the object type.

Analytics metadata is available for moving objects in the scene. Supported object classes are visualized in the video stream through a bounding box surrounding the object, along with information about the object type and confidence level of the classification.

How do I configure RTSP metadata producers on the AXIS P1388 Box Camera?

View and manage the data channels that stream metadata and the channels they use.

These settings are for the RTSP metadata stream that uses ONVIF XML. Changes made here don’t affect the Metadata visualization page.

Producer: A data channel that uses Real-Time Streaming Protocol (RTSP) to send metadata.

Channel: The channel used to send metadata from a producer. Turn on to enable the metadata stream. Turn off for compatibility or resource management reasons.

How do I configure MQTT metadata producers on the AXIS P1388 Box Camera?

Configure the producers that generate and stream metadata over MQTT (Message Queuing Telemetry Transport).

+ Create: Click to create a new MQTT producer.

Key: Select a predefined identifier from the dropdown list to specify the source of the metadata stream.

MQTT topic: Enter a name for the MQTT topic.

QoS (Quality of Service): Set the level of message delivery assurance (0-2).

Retain messages: Choose whether to retain the last message on the MQTT topic.

Use MQTT client device topic prefix: Choose whether to add a prefix to the MQTT topic to help identify the source device.

The context menu contains:

Update: Modify the settings of the selected producer.

Delete: Delete the selected producer.

Object snapshot: Turn on to include a cropped image of each detected object.

Additional crop margin: Turn on to add extra margin around cropped images of detected objects.

What is AXIS Audio Manager Edge on the AXIS P1388 Box Camera?

AXIS Audio Manager Edge: Launch the application.

How do I configure Device settings for audio input on the AXIS P1388 Box Camera?

Input: Turn on or off audio input. Shows the type of input.

Allow stream extraction i: Turn on to allow stream extraction.

Input type: Select the type of input, for instance, if it’s a microphone or line.

Power type: Select power type for your input.

Apply changes: Apply your selection.

Echo cancellation i: Turn on to remove echoes during two-way communication.

Separate gain controls i: Turn on to adjust the gain separately for the different input types.

Automatic gain control i: Turn on to dynamically adapt the gain to changes in the sound.

Gain: Use the slider to change the gain. Click the microphone icon to mute or unmute.

How is Encoding set for audio input streaming on the AXIS P1388 Box Camera?

Encoding: Select the encoding to use for the input source streaming. You can only choose encoding if audio input is turned on. If audio input is turned off, click Enable audio input to turn it on.

How can Audio enhancement be used on the AXIS P1388 Box Camera?

Ten Band Graphic Audio Equalizer: Turn on to adjust the level of different frequency bands within an audio signal. This feature is for advanced users with audio configuration experience.

Talkback range i: Choose the operational range to gather audio content. An increase to the operational range cause a reduction of simultaneous two-way communication capabilities.

Voice enhancement i: Turn on to enhance the voice content in relation to other sounds.

What are the options for ongoing recordings on the AXIS P1388 Box Camera?

Ongoing recordings: Show all ongoing recordings on the device.

Start a recording on the device.

Choose which storage device to save to.

Stop a recording on the device.

Triggered recordings will end when manually stopped or when the device is shut down.

Continuous recordings will continue until manually stopped. Even if the device is shut down, the recording will continue when the device starts up again.

What actions can be performed on recordings in the Recordings section of the AXIS P1388 Box Camera?

Play the recording.

Stop playing the recording.

Show or hide information and options about the recording.

Set export range: If you only want to export part of the recording, enter a time span. Note that if you work in a different time zone than the location of the device, the time span is based on the device’s time zone.

Encrypt: Select to set a password for exported recordings. It will not be possible to open the exported file without the password.

Click the trash can icon to delete a recording.

Export: Export the whole or a part of the recording.

How can recordings be filtered on the AXIS P1388 Box Camera?

Click the filter icon to filter the recordings.

From: Show recordings done after a certain point in time.

To: Show recordings up until a certain point in time.

Source: Show recordings based on source. The source refers to the sensor.

Event: Show recordings based on events.

Storage: Show recordings based on storage type.

How do I install an app on the AXIS P1388 Box Camera?

+ Add app: Install a new app.

Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps.

Allow unsigned apps i: Turn on to allow installation of unsigned apps.

View the security updates in AXIS OS and ACAP apps.

The device’s performance might be affected if you run several apps at the same time.

Use the switch next to the app name to start or stop the app.

Open: Access the app’s settings. The available settings depend on the application. Some applications don’t have any settings.

The context menu can contain one or more of the following options:

Open-source license: View information about open-source licenses used in the app.

App log: View a log of the app events. The log is helpful when you contact support.

Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.

Activate license automatically: If the app requires a license, you need to activate it. Use this option if your device has internet access. You need a license code to activate the license.

Deactivate the license: Deactivate the license to replace it with another license, for example, when you change from a trial license to a full license. If you deactivate the license, you also remove it from the device.

Settings: Configure the parameters.

Delete: Delete the app permanently from the device. If you don’t deactivate the license first, it remains active.

How do I synchronize the date and time on the AXIS P1388 Box Camera with an NTP server?

Synchronization options include:

Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server.

Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.

Trusted NTS KE CA certificates: Select the trusted CA certificates to use for secure NTS KE time synchronization, or leave at none.

Max NTP poll time: Select the maximum amount of time the device should wait before it polls the NTP server to get an updated time.

Min NTP poll time: Select the minimum amount of time the device should wait before it polls the NTP server to get an updated time.

Automatic date and time (NTP servers using DHCP): Synchronize with the NTP servers connected to the DHCP server.

Fallback NTP servers: Enter the IP address of one or two fallback servers.

Max NTP poll time: Select the maximum amount of time the device should wait before it polls the NTP server to get an updated time.

Min NTP poll time: Select the minimum amount of time the device should wait before it polls the NTP server to get an updated time.

Automatic date and time (manual NTP servers): Synchronize with NTP servers of your choice.

Manual NTP servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.

Max NTP poll time: Select the maximum amount of time the device should wait before it polls the NTP server to get an updated time.

Min NTP poll time: Select the minimum amount of time the device should wait before it polls the NTP server to get an updated time.

Custom date and time: Manually set the date and time. Click Get from system to fetch the date and time settings once from your computer or mobile device.

Time zone: Select which time zone to use. Time will automatically adjust to daylight saving time and standard time.

DHCP: Adopts the time zone of the DHCP server. The device must connected to a DHCP server before you can select this option.

Manual: Select a time zone from the drop-down list.

The time format depends on the web browser’s language settings. We recommend you synchronize the device’s date and time with an NTP server. The system uses the date and time settings in all recordings, logs, and system settings.

How do I set the Device location for the AXIS P1388 Box Camera?

Enter where the device is located. Your video management system can use this information to place the device on a map.

Latitude: Positive values are north of the equator.

Longitude: Positive values are east of the prime meridian.

Heading: Enter the compass direction that the device is facing. O is due north.

Label: Enter a descriptive name for your device.

Save: Click to save your device location.

How can I configure IPv4 settings for the Network on the AXIS P1388 Box Camera?

Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks.

IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique. To avoid conflicts, we recommend you contact your network administrator before you assign a static IP address.

Subnet mask: Enter the subnet mask to define what addresses are inside the local area network. Any address outside the local area network goes through the router.

Router: Enter the IP address of the default router (gateway) used to connect devices that are attached to different networks and network segments.

Fallback to static IP address if DHCP isn’t available: Select if you want to add a static IP address to use as fallback if DHCP is unavailable and can’t assign an IP address automatically. If DHCP isn’t available and the device uses a static address fallback, the static address is configured with a limited scope.

How can I configure IPv6 settings for the Network on the AXIS P1388 Box Camera?

Assign IPv6 automatically: Select to turn on IPv6 and to let the network router assign an IP address to the device automatically.

How can I configure Hostname settings on the AXIS P1388 Box Camera?

Assign hostname automatically: Select to let the network router assign a hostname to the device automatically.

Hostname: Enter the hostname manually to use as an alternative way of accessing the device. The server report and system log use the hostname. Allowed characters are A-Z, a-z, 0-9 and -.

Enable dynamic DNS updates: Allow your device to automatically update its domain name server records whenever its IP address changes.

Register DNS name: Enter a unique domain name that points to your device’s IP address. Allowed characters are A-Z, a-z, 0-9 and -.

TTL: Time to Live (TTL) sets how long a DNS record stays valid before it needs to be updated.

How do I configure DNS servers on the AXIS P1388 Box Camera?

Assign DNS automatically: Select to let the DHCP server assign search domains and DNS server addresses to the device automatically. We recommend automatic DNS (DHCP) for most networks.

Search domains: When you use a hostname that is not fully qualified, click Add search domain and enter a domain in which to search for the hostname the device uses.

DNS servers: Click Add DNS server and enter the IP address of the DNS server. This provides the translation of hostnames to IP addresses on your network.

How do I set up HTTP and HTTPS access on the AXIS P1388 Box Camera?

HTTPS is a protocol that provides encryption for page requests from users and for the pages returned by the web server. The encrypted exchange of information is governed by the use of an HTTPS certificate, which guarantees the authenticity of the server.

To use HTTPS on the device, you must install an HTTPS certificate. Go to System > Security to create and install certificates.

Allow access through: Select if a user is allowed to connect to the device through the HTTP, HTTPS, or both HTTP and HTTPS protocols.

If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you request a page for the first time.

HTTP port: Enter the HTTP port to use. The device allows port 80 or any port in the range 1024-65535. If you are logged in as an administrator, you can also enter any port in the range 1-1023. If you use a port in this range, you get a warning.

HTTPS port: Enter the HTTPS port to use. The device allows port 443 or any port in the range 1024-65535. If you are logged in as an administrator, you can also enter any port in the range 1-1023. If you use a port in this range, you get a warning.

Certificate: Select a certificate to enable HTTPS for the device.

How do I configure Network discovery protocols on the AXIS P1388 Box Camera?

Bonjour®: Turn on to allow automatic discovery on the network. Bonjour name: Enter a friendly name to be visible on the network. The default name is the device name and MAC address.

UPnP®: Turn on to allow automatic discovery on the network. UPnP name: Enter a friendly name to be visible on the network. The default name is the device name and MAC address.

WS-Discovery: Turn on to allow automatic discovery on the network.

LLDP and CDP: Turn on to allow automatic discovery on the network. Turning LLDP and CDP off can impact the PoE power negotiation. To resolve any issues with the PoE power negotiation, configure the PoE switch for hardware PoE power negotiation only.

How do I set up Http proxy and Https proxy on the AXIS P1388 Box Camera?

Http proxy: Specify a global proxy host or IP address according to the allowed format.

Https proxy: Specify a global proxy host or IP address according to the allowed format.

Allowed formats for http and https proxies:

http(s)://host:port

http(s)://user@host:port

http(s)://user:pass@host:port

Restart the device to apply the global proxy settings.

No proxy: Use No proxy to bypass global proxies. Enter one of the options in the list, or enter several separated by a comma:

Leave empty

Specify an IP address

Specify an IP address in CIDR format

Specify a domain name, for example: http://www.<domain name>.com

Specify all subdomains in a specific domain, for example .<domain name>.com

How do I enable One-click cloud connection (O3C) on the AXIS P1388 Box Camera?

Allow O3C:

One-click: This is the default option. To connect to O3C, press the control button on the device. Depending on the device model, either press and release or press and hold, until the status LED flashes. Register the device with the O3C service within 24 hours to enable Always and stay connected. If you don’t register, the device will disconnect from O3C.

Always: The device continuously attempts to connect to an O3C service over the internet. Once you register the device, it stays connected. Use this option if the control button is out of reach.

No: Disconnects the O3C service.

Proxy settings: If needed, enter the proxy settings to connect to the proxy server.

Host: Enter the proxy server’s address.

Port: Enter the port number used for access.

Login and Password: If needed, enter username and password for the proxy server.

Authentication method:

Basic: This method is the most compatible authentication scheme for HTTP. It’s less secure than the Digest method because it sends the username and password unencrypted to the server.

Digest: This method is more secure because it always transfers the password encrypted across the network.

Auto: This option lets the device select the authentication method depending on the supported methods. It prioritizes the Digest method over the Basic method.

Owner authentication key (OAK): Click Get key to fetch the owner authentication key. This is only possible if the device is connected to the internet without a firewall or proxy.

One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location.

How is SNMP configured on the AXIS P1388 Box Camera?

The Simple Network Management Protocol (SNMP) allows remote management of network devices.

SNMP: Select the version of SNMP to use.

v1 and v2c:

Read community: Enter the community name that has read-only access to all supported SNMP objects. The default value is public.

Write community: Enter the community name that has read or write access to all supported SNMP objects (except read-only objects). The default value is write.

Activate traps: Turn on to activate trap reporting. The device uses traps to send messages for important events or status changes to a management system. In the web interface, you can set up traps for SNMP v1 and v2c. Traps are automatically turned off if you change to SNMP v3 or turn off SNMP. If you use SNMP v3, you can set up traps through the SNMP v3 management application.

Trap address: Enter the IP address or host name of the management server.

Trap community: Enter the community to use when the device sends a trap message to the management system.

Traps:

Cold start: Sends a trap message when the device starts.

Link up: Sends a trap message when a link changes from down to up.

Link down: Sends a trap message when a link changes from up to down.

Authentication failed: Sends a trap message when an authentication attempt fails.

All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps.

v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS. This also prevents unauthorized parties’ access to unencrypted SNMP v1 and v2c traps. If you use SNMP v3, you can set up traps through the SNMP v3 management application.

Password for the account “initial”: Enter the SNMP password for the account named “initial”. Although the password can be sent without activating HTTPS, we don’t recommend it. The SNMP v3 password can only be set once, and preferably only when HTTPS is enabled. Once the password is set, the password field is no longer displayed. To set the password again, you must reset the device to factory default settings.

How are Certificates managed on the AXIS P1388 Box Camera?

Certificates are used to authenticate devices on a network. The device supports two types of certificates:

Client/server certificates: A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.

CA certificates: You can use a CA certificate to authenticate a peer certificate, for example to validate the identity of an authentication server when the device connects to a network protected by IEEE 802.1X. The device has several pre-installed CA certificates.

These formats are supported:

Certificate formats: PEM, .CER, and .PFX

Private key formats: PKCS#1 and PKCS#12

If you reset the device to factory default, all certificates are deleted. Any pre-installed CA certificates are reinstalled.

+ Add certificate: Click to add a certificate. A step-by-step guide opens up.

More: Show more fields to fill in or select.

Secure keystore: Select to use Trusted Execution Environment (SoC TEE), Secure element or Trusted Platform Module 2.0 to securely store the private key.

Key type: Select the default or a different encryption algorithm from the drop-down list to protect the certificate.

The context menu contains:

Certificate information: View an installed certificate’s properties.

Delete certificate: Delete the certificate.

Create certificate signing request: Create a certificate signing request to send to a registration authority to apply for a digital identity certificate.

Secure keystore:

Trusted Execution Environment (SoC TEE): Select to use SoC TEE for secure keystore.

Secure element (CC EAL6+): Select to use secure element for secure keystore.

Trusted Platform Module 2.0 (CC EAL4+, FIPS 140-2 Level 2): Select to use TPM 2.0 for secure keystore.

What is the Cryptographic policy on the AXIS P1388 Box Camera?

The cryptographic policy defines how encryption is used to protect data.

Active: Select which cryptographic policy to apply to the device:

Default – OpenSSL: Balanced security and performance for general use.

FIPS – Policy to comply with FIPS 140-2: Encryption compliant with FIPS 140-2 for regulated industries.

How is IEEE 802.1x configured on the AXIS P1388 Box Camera?

IEEE 802.1x is an IEEE standard for port-based network admission control providing secure authentication of wired and wireless network devices. IEEE 802.1x is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1x, network devices must authenticate themselves. The authentication is performed by an authentication server, typically a RADIUS server (for example, FreeRADIUS and Microsoft Internet Authentication Server).

Authentication method: Select an EAP type used for authentication.

Client certificate: Select a client certificate to use IEEE 802.1x. The authentication server uses the certificate to validate the client’s identity.

CA certificates: Select CA certificates to validate the authentication server’s identity. When no certificate is selected, the device tries to authenticate itself regardless of what network it is connected to.

EAP identity: Enter the user identity associated with the client certificate.

EAPOL version: Select the EAPOL version that is used in the network switch.

Use IEEE 802.1x: Select to use the IEEE 802.1x protocol.

These settings are only available if you use IEEE 802.1x PEAP-MSCHAPv2 as the authentication method:

Password: Enter the password for your user identity.

Peap version: Select the Peap version that is used in the network switch.

Label: Select 1 to use client EAP encryption; select 2 to use client PEAP encryption. Select the Label that the network switch uses when using Peap version 1.

How is IEEE 802.1AE MACsec configured on the AXIS P1388 Box Camera?

IEEE 802.1AE MACsec is an IEEE standard for media access control (MAC) security that defines connectionless data confidentiality and integrity for media access independent protocols.

When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to.

When using a certificate, in Axis’ implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol – Transport Layer Security).

To allow the device to access a network protected through certificates, you must install a signed client certificate on the device.

These settings are only available if you use IEEE 802.1ae MACsec (Static CAK/Pre-Shared Key) as the authentication method:

Key agreement connectivity association key name: Enter the connectivity association name (CKN). It must be 2 to 64 (divisible by 2) hexadecimal characters. The CKN must be manually configured in the connectivity association and must match on both ends of the link to initially enable MACsec.

Key agreement connectivity association key: Enter the connectivity association key (CAK). It should be either 32 or 64 hexadecimal characters long. The CAK must be manually configured in the connectivity association and must match on both ends of the link to initially enable MACsec.

How do I prevent brute-force attacks on the AXIS P1388 Box Camera?

Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys.

Blocking period: Enter the number of seconds to block a brute-force attack.

Blocking conditions: Enter the number of authentication failures allowed per second before the block starts. You can set the number of failures allowed both on page level and device level.

How do I activate the Firewall on the AXIS P1388 Box Camera?

Firewall: Turn on to activate the firewall.

Default Policy: Select how you want the firewall to handle connection requests not covered by rules.

ACCEPT: Allows all connections to the device. This option is set by default.

DROP: Blocks all connections to the device.

To make exceptions to the default policy, you can create rules that allows or blocks connections to the device from specific addresses, protocols, and ports.

+ New rule: Click to create a rule.

Rule type:

FILTER: Select to either allow or block connections from devices that match the criteria defined in the rule.

Policy: Select Accept or Drop for the firewall rule.

IP range: Select to specify a range of addresses to allow or block. Use IPv4/IPv6 in Start and End.

IP address: Enter an address that you want to allow or block. Use IPv4/IPv6 or CIDR format.

Protocol: Select a network protocol (TCP, UDP, or Both) to allow or block. If you select a protocol, you must also specify a port.

MAC: Enter the MAC address of a device that you want to allow or block.

Port range: Select to specify the range of ports to allow or block. Add them in Start and End.

Port: Enter a port number that you want to allow or block. Port numbers must be between 1 and 65535.

Traffic type: Select a traffic type that you want to allow or block.

UNICAST: Traffic from a single sender to a single recipient.

BROADCAST: Traffic from a single sender to all devices on the network.

MULTICAST: Traffic from one or more senders to one or more recipient.

LIMIT: Select to accept connections from devices that match the criteria defined in the rule but apply limits to reduce excessive traffic.

IP range: Select to specify a range of addresses to allow or block. Use IPv4/IPv6 in Start and End.

IP address: Enter an address that you want to allow or block. Use IPv4/IPv6 or CIDR format.

Protocol: Select a network protocol (TCP, UDP, or Both) to allow or block. If you select a protocol, you must also specify a port.

MAC: Enter the MAC address of a device that you want to allow or block.

Port range: Select to specify the range of ports to allow or block. Add them in Start and End.

Port: Enter a port number that you want to allow or block. Port numbers must be between 1 and 65535.

Unit: Select the type of connections to allow or block.

Period: Select the time period related to Amount.

Amount: Set the maximum number of times a device is allowed to connect within the set Period. The maximum amount is 65535.

Burst: Enter the number of connections allowed to exceed the set Amount once during the set Period. Once the number has been reached, only the set amount during the set period is allowed.

Traffic type: Select a traffic type that you want to allow or block.

UNICAST: Traffic from a single sender to a single recipient.

BROADCAST: Traffic from a single sender to all devices on the network.

MULTICAST: Traffic from one or more senders to one or more recipient.

Test rules: Click to test the rules that you have defined.

Test time in seconds: Set a time limit for testing the rules.

Roll back: Click to roll back the firewall to its previous state, before you have tested the rules.

Apply rules: Click to activate the rules without testing. We don’t recommend that you do this.

How do I install a custom signed AXIS OS certificate on the AXIS P1388 Box Camera?

To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID. Only Axis can create custom signed AXIS OS certificates, since Axis holds the key to sign them.

Install: Click to install the certificate. You need to install the certificate before you install the software.

The context menu contains:

Delete certificate: Delete the certificate.

How do I add an account with Administrator privileges on the AXIS P1388 Box Camera?

+ Add account: Click to add a new account. You can add up to 100 accounts.

Account: Enter a unique account name.

New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.

Repeat password: Enter the same password again.

Privileges: Administrator: Has full access to all settings. Administrators can also add, update, and remove other accounts.

The context menu contains:

Update account: Edit the account properties.

Delete account: Delete the account. You can’t delete the root account.

How do I add an account with Operator privileges on the AXIS P1388 Box Camera?

Operator: Has access to all settings except: All System settings. Adding apps.

How do I add an account with Viewer privileges on the AXIS P1388 Box Camera?

Viewer: Has access to: Watch and take snapshots of a video stream. Watch and export recordings. Pan, tilt, and zoom; with PTZ account access.

How do I allow anonymous viewing on the AXIS P1388 Box Camera?

Allow anonymous viewing: Turn on to allow anyone access the device as a viewer without logging in with an account.

Allow anonymous PTZ operating i: Turn on to allow anonymous users to pan, tilt, and zoom the image.

How do I add an SSH account on the AXIS P1388 Box Camera?

+ Add SSH account: Click to add a new SSH account.

Enable SSH: Turn on to use SSH service.

Account: Enter a unique account name.

New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.

Repeat password: Enter the same password again.

Comment: Enter a comment (optional).

The context menu contains:

Update SSH account: Edit the account properties.

Delete SSH account: Delete the account. You can’t delete the root account.

How do I set up a Virtual host on the AXIS P1388 Box Camera?

+ Add virtual host: Click to add a new virtual host.

Enabled: Select to use this virtual host.

Server name: Enter the name of the server. Only use numbers 0-9, letters A-Z, and hyphen (-).

Port: Enter the port the server is connected to.

Type: Select the type of authentication to use. Select between Basic, Digest, and Open ID.

The context menu contains:

Update: Update the virtual host.

Delete: Delete the virtual host.

Disabled: The server is disabled.

How do I configure Client Credentials Grant for the AXIS P1388 Box Camera?

Admin claim: Enter a value for the admin role.

Verification URI: Enter the web link for the API endpoint authentication.

Operator claim: Enter a value for the operator role.

Require claim: Enter the data that should be in the token.

Viewer claim: Enter the value for the viewer role.

Save: Click to save the values.

How do I configure OpenID on the AXIS P1388 Box Camera?

If you can’t use OpenID to sign in, use the Digest or Basic credentials you used when you configured OpenID to sign in.

Client ID: Enter the OpenID username.

Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server.

Admin claim: Enter a value for the admin role.

Provider URL: Enter the web link for the API endpoint authentication. Format should be https://[insert URL]/.well-known/openid-configuration

Operator claim: Enter a value for the operator role.

Require claim: Enter the data that should be in the token.

Viewer claim: Enter the value for the viewer role.

Remote user: Enter a value to identify remote users. This assists to display the current user in the device’s web interface.

Scopes: Optional scopes that could be part of the token.

Client secret: Enter the OpenID password

Save: Click to save the OpenID values.

Enable OpenID: Turn on to close current connection and allow device authentication from the provider URL.

How do I create an action rule in Events on the AXIS P1388 Box Camera?

+ Add a rule: Create a rule.

Name: Enter a name for the rule.

Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.

Condition: Select a condition from the list. A condition must be met for the device to perform an action. If multiple conditions are defined, all of them must be met to trigger the action.

Use this condition as a trigger: Select to make this first condition function only as a starting trigger. It means that once the rule is activated, it remains active for as long as all the other conditions are met, no matter the state of the first condition. If you don’t select this option, the rule will simply be active whenever all the conditions are met.

Invert this condition: Select if you want the condition to be the opposite of your selection.

+ Add a condition: Click to add an additional condition.

Action: Select an action from the list and enter its required information.

You can create up to 256 action rules.

How do I set up recipients for notifications or file sending on the AXIS P1388 Box Camera?

You can set up your device to notify recipients about events or send files.

If you set up your device to use FTP or SFTP, don’t change or remove the unique sequence number that’s added to the file names. If you do that, only one image per event can be sent.

The list shows all the recipients currently configured in the product, along with information about their configuration.

You can create up to 20 recipients.

+ Add a recipient: Click to add a recipient.

Name: Enter a name for the recipient.

Type: Select from the list:

FTP

Host: Enter the server’s IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System > Network > IPv4 and IPv6.

Port: Enter the port number used by the FTP server. The default is 21.

Folder: Enter the path to the directory where you want to store files. If this directory doesn’t already exist on the FTP server, you will get an error message when uploading files.

Username: Enter the username for the login.

Password: Enter the password for the login.

Use temporary file name: Select to upload files with temporary, automatically generated filenames. The files get renamed to the desired names when the upload completes. If the upload is aborted/interrupted, you don’t get any corrupt files. However, you probably still get the temporary files. This way you know that all files that have the desired name are correct.

Use passive FTP: Under normal circumstances, the product simply requests the target FTP server to open the data connection. The device actively initiates both the FTP control and data connections to the target server. This is normally needed if there is a firewall between the device and the target FTP server.

HTTP

URL: Enter the network address to the HTTP server and the script that will handle the request. For example, http://192.168.254.10/cgi-bin/notify.cgi.

Username: Enter the username for the login.

Password: Enter the password for the login.

Proxy: Turn on and enter the required information if a proxy server must be passed to connect to the HTTP server.

HTTPS

URL: Enter the network address to the HTTPS server and the script that will handle the request. For example, https://192.168.254.10/cgi-bin/notify.cgi.

Validate server certificate: Select to validate the certificate that was created by HTTPS server.

Username: Enter the username for the login.

Password: Enter the password for the login.

Proxy: Turn on and enter the required information if a proxy server must be passed to connect to the HTTPS server.

Network storage i

Host: Enter the IP address or hostname for the network storage.

Share: Enter the name of the share on the host.

Folder: Enter the path to the directory where you want to store files.

Username: Enter the username for the login.

Password: Enter the password for the login.

SFTP i

Host: Enter the server’s IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System > Network > IPv4 and IPv6.

Port: Enter the port number used by the SFTP server. The default is 22.

Folder: Enter the path to the directory where you want to store files. If this directory doesn’t already exist on the SFTP server, you will get an error message when uploading files.

Username: Enter the username for the login.

Password: Enter the password for the login.

SSH host public key type (MD5): Enter the fingerprint of the remote host’s public key (a 32-digit hexadecimal string). The SFTP client supports SFTP servers using SSH-2 with RSA, DSA, ECDSA, and ED25519 host key types. RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.

SSH host public key type (SHA256): Enter the fingerprint of the remote host’s public key (a 43-digit Base64 encoded string). The SFTP client supports SFTP servers using SSH-2 with RSA, DSA, ECDSA, and ED25519 host key types. RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.

Use temporary file name: Select to upload files with temporary, automatically generated filenames. The files get renamed to the desired names when the upload completes. If the upload is aborted or interrupted, you don’t get any corrupt files. However, you probably still get the temporary files. This way, you know that all files that have the desired name are correct.

SIP or VMS

SIP: Select to make a SIP call.

VMS: Select to make a VMS call.

From SIP account: Select from the list.

To SIP address: Enter the SIP address.

Test: Click to test that your call settings works.

Email

Send email to: Enter the email address to send emails to. To enter multiple addresses, use commas to separate them.

Send email from: Enter the email address of the sending server.

Username: Enter the username for the mail server. Leave this field empty if the mail server does not require authentication.

Password: Enter the password for the mail server. Leave this field empty if the mail server does not require authentication.

Email server (SMTP): Enter the name of the SMTP server, for example, smtp.gmail.com, smtp.mail.yahoo.com.

Port: Enter the port number for the SMTP server, using values in the range 0-65535. The default value is 587.

Encryption: To use encryption, select either SSL or TLS.

Validate server certificate: If you use encryption, select to validate the identity of the device. The certificate can be self-signed or issued by a Certificate Authority (CA).

How do I configure Schedules and Manual triggers for rules on the AXIS P1388 Box Camera?

Schedules and pulses can be used as conditions in rules. The list shows all the schedules and pulses currently configured in the product, along with information about their configuration.

+ Add schedule: Click to create a schedule or pulse.

You can use the manual trigger to manually trigger a rule. The manual trigger can, for example, be used to validate actions during product installation and configuration.

How do I set up the device as an MQTT client on the AXIS P1388 Box Camera?

Connect: Turn on or off the MQTT client.

Status: Shows the current status of the MQTT client.

Broker

Host: Enter the hostname or IP address of the MQTT server.

Protocol: Select which protocol to use.

Port: Enter the port number.

1883 is the default value for MQTT over TCP

8883 is the default value for MQTT over SSL

80 is the default value for MQTT over WebSocket

443 is the default value for MQTT over WebSocket Secure

ALPN protocol: Enter the ALPN protocol name provided by your MQTT broker provider. This is only applicable with MQTT over SSL and MQTT over WebSocket Secure.

Username: Enter the username that the client will use to access the server.

Password: Enter a password for the username.

Client ID: Enter a client ID. The client identifier is sent to the server when the client connects to it.

Clean session: Controls the behavior at connection and disconnection time. When selected, the state information is discarded at connect and disconnect.

HTTP proxy: A URL with a maximum length of 255 bytes. You can leave the field empty if you don’t want to use an HTTP proxy.

HTTPS proxy: A URL with a maximum length of 255 bytes. You can leave the field empty if you don’t want to use an HTTPS proxy.

Keep alive interval: Enables the client to detect when the server is no longer available without having to wait for the long TCP/IP timeout.

Timeout: The time interval in seconds to allow a connect to complete. Default value: 60

Device topic prefix: Used in the default values for the topic in the connect message and LWT message on the MQTT client tab, and in the publication conditions on the MQTT publication tab.

Reconnect automatically: Specifies whether the client should reconnect automatically after a disconnect.

Connect message

Specifies if a message should be sent out when a connection is established.

Send message: Turn on to send messages.

Use default: Turn off to enter your own default message.

Topic: Enter the topic for the default message.

Payload: Enter the content for the default message.

Retain: Select to keep the state of client on this Topic

QoS: Change the QoS layer for the packet flow.

Last Will and Testament message

The Last Will Testament (LWT) lets a client provide a testament along with its credentials when connecting to the broker. If the client disconnects ungracefully at some point later (maybe because his power source died), it can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics.

Send message: Turn on to send messages.

Use default: Turn off to enter your own default message.

Topic: Enter the topic for the default message.

Payload: Enter the content for the default message.

Retain: Select to keep the state of client on this Topic

QoS: Change the QoS layer for the packet flow.

How do I configure MQTT publication on the AXIS P1388 Box Camera?

Use default topic prefix: Select to use the default topic prefix, that is defined in the device topic prefix in the MQTT client tab.

Include topic name: Select to include the topic that describes the condition in the MQTT topic.

Include topic namespaces: Select to include ONVIF topic namespaces in the MQTT topic.

Include serial number: Select to include the device’s serial number in the MQTT payload.

+ Add condition: Click to add a condition.

Retain: Defines which MQTT messages are sent as retained.

None: Send all messages as non-retained.

Property: Send only stateful messages as retained.

All: Send both stateful and stateless messages as retained.

QoS: Select the desired level for the MQTT publication.

How do I configure MQTT subscriptions on the AXIS P1388 Box Camera?

+ Add subscription: Click to add a new MQTT subscription.

Subscription filter: Enter the MQTT topic that you want to subscribe to.

Use device topic prefix: Add the subscription filter as prefix to the MQTT topic.

Subscription type:

Stateless: Select to convert MQTT messages into a stateless message.

Stateful: Select to convert MQTT messages into a condition. The payload is used as the state.

QoS: Select the desired level for the MQTT subscription.

How do I add MQTT overlay modifiers on the AXIS P1388 Box Camera?

Connect to an MQTT broker before you add MQTT overlay modifiers.

+ Add overlay modifier: Click to add a new overlay modifier.

Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.

Data field: Specify the key for the message payload that you want to show in the overlay, assuming the message is in JSON format.

Modifier: Use the resulting modifier when you create the overlay.

Modifiers that start with #XMP show all of the data received from the topic.

Modifiers that start with #XMD show the data specified in the data field.

How do I configure Network storage on the AXIS P1388 Box Camera?

Ignore: Turn on to ignore network storage.

Add network storage: Click to add a network share where you can save recordings.

Address: Enter the IP address or host name of the host server, typically a NAS (network-attached storage). We recommend you to configure the host to use a fixed IP address (not DHCP since a dynamic IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported.

Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.

User: If the server requires a login, enter the username. To log in to a specific domain server, type DOMAIN\username.

Password: If the server requires a login, enter the password.

SMB version: Select the SMB storage protocol version to connect to the NAS. If you select Auto, the device tries to negotiate one of the secure versions SMB: 3.02, 3.0, or 2.1. Select 1.0 or 2.0 to connect to older NAS that don’t support higher versions.

Add share without testing: Select to add the network share even if an error is discovered during the connection test. The error can be, for example, that you didn’t enter a password even though the server requires one.

Remove network storage: Click to unmount, unbind, and remove the connection to the network share. This removes all settings for the network share.

Unbind: Click to unbind and disconnect the network share.

Bind: Click to bind and connect the network share.

Unmount: Click to unmount the network share.

Mount: Click to mount the network share.

Write protect: Turn on to stop writing to the network share and protect recordings from being removed. You can’t format a write-protected network share.

Retention time: Select how long to keep recordings, to limit the amount of old recordings, or to comply with regulations regarding data storage. If the network storage becomes full, old recordings are removed before the selected time period passes.

Tools

Test connection: Test the connection to the network share.

Format: Format the network share, for example, when you need to quickly erase all data. CIFS is the available file system option.

Use tool: Click to activate the selected tool.

How should I handle SD card on the AXIS P1388 Box Camera?

Important: Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it.

Unmount: Click to safely remove the SD card.

Write protect: Turn on to stop writing to the SD card and protect recordings from being removed. You can’t format a write-protected SD card.

Autoformat: Turn on to automatically format a newly inserted SD card. It formats the file system into ext4.

Ignore: Turn on to stop storing recordings on the SD card. When you ignore the SD card, the device no longer recognizes that the card exists. The setting is only available to administrators.

Retention time: Select how long to keep recordings to limit the amount of old recordings or comply with data storage regulations. When the SD card is full, it deletes old recordings before their retention time has passed.

Tools

Check: Check for errors on the SD card.

Repair: Repair errors in the file system.

Format: Format the SD card to change the file system and erase all data. You can only format the SD card to the ext4 file system. You need a third-party ext4 driver or application to access the file system from Windows®.

Encrypt: Use this tool to format the SD card and enable encryption. This erases all data stored on the SD card. Any new data you store on the SD card will be encrypted.

Decrypt: Use this tool to format the SD card without encryption. This erases all data stored on the SD card. Any new data you store on the SD card will not be encrypted.

Change password: Change the password required to encrypt the SD card.

Use tool: Click to activate the selected tool.

Wear trigger: Set a value for the SD card wear level at which you want to trigger an action. The wear level ranges from 0–200%. A new SD card that has never been used has a wear level of 0%. A wear level of 100% indicates that the SD card is close to its expected lifetime. When the wear-level reaches 200%, there is a high risk of the SD card malfunctioning. We recommend setting the wear trigger between 80-90%. This gives you time to download any recordings as well as replace the SD card in time before it potentially wears out. The wear trigger allows you to set up an event and get a notification when the wear level reaches your set value.

How do I add a stream profile on the AXIS P1388 Box Camera?

+ Add stream profile: Click to create a new stream profile.

Preview: A preview of the video stream with the stream profile settings you select. The preview updates when you change the settings on the page. If your device has different view areas, you can change the view area in the drop-down in the bottom left corner of the image.

Name: Add a name for your profile.

Description: Add a description of your profile.

Video codec: Select the video codec that should apply for the profile.

Resolution: See for a description of this setting.

Frame rate: See for a description of this setting.

Compression: See for a description of this setting.

Zipstream i: See for a description of this setting.

Optimize for storage i: See for a description of this setting.

Dynamic FPS i: See for a description of this setting.

Dynamic GOP i: See for a description of this setting.

Mirror i: See for a description of this setting.

GOP length i: See for a description of this setting.

Bitrate control: See for a description of this setting.

Include overlays i: Select what type of overlays to include.

Include audio i: See for a description of this setting.

A stream profile is a group of settings that affect the video stream. You can use stream profiles in different situations, for example, when you create events and use rules to record.

How do I create an ONVIF account on the AXIS P1388 Box Camera?

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end-users, integrators, consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems.

When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device.

+ Add accounts: Click to add a new ONVIF account.

Account: Enter a unique account name.

New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.

Repeat password: Enter the same password again.

Role:

Administrator: Has full access to all settings. Administrators can also add, update, and remove other accounts.

Operator: Has access to all settings except: All System settings. Adding apps.

Media account: Allows access to the video stream only.

The context menu contains:

Update account: Edit the account properties.

Delete account: Delete the account. You can’t delete the root account.

How do I create an ONVIF media profile on the AXIS P1388 Box Camera?

An ONVIF media profile consists of a set of configurations that you can use to change media stream settings. You can create new profiles with your own set of configurations or use preconfigured profiles for a quick setup.

+ Add media profile: Click to add a new ONVIF media profile.

Profile name: Add a name for the media profile.

Video source: Select the video source for your configuration.

Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device’s video channels, including multiviews, view areas and virtual channels.

Video encoder: Select the video encoding format for your configuration.

Select configuration: Select a user-defined configuration from the list and adjust the encoding settings. The configurations in the drop-down list act as identifiers/names of the video encoder configuration. Select user 0 to 15 to apply your own settings, or select one of the default users if you want to use predefined settings for a specific encoding format.

Enable audio in the device to get the option to select an audio source and audio encoder configuration.

Audio source i: Select the audio input source for your configuration.

Select configuration: Select a user-defined configuration from the list and adjust the audio settings. The configurations in the drop-down list correspond to the device’s audio inputs. If the device has one audio input, it’s user0. If the device has several audio inputs, there will be additional users in the list.

Audio encoder i: Select the audio encoding format for your configuration.

Select configuration: Select a user-defined configuration from the list and adjust the audio encoding settings. The configurations in the drop-down list act as identifiers/names of the audio encoder configuration.

Audio decoder i: Select the audio decoding format for your configuration. Select configuration: Select a user-defined configuration from the list and adjust the settings. The configurations in the drop-down list act as identifiers/names of the configuration.

Audio output i: Select the audio output format for your configuration.

Select configuration: Select a user-defined configuration from the list and adjust the settings. The configurations in the drop-down list act as identifiers/names of the configuration.

Metadata: Select the metadata to include in your configuration.

Select configuration: Select a user-defined configuration from the list and adjust the metadata settings. The configurations in the drop-down list act as identifiers/names of the metadata configuration.

PTZ i: Select the PTZ settings for your configuration.

Select configuration: Select a user-defined configuration from the list and adjust the PTZ settings. The configurations in the drop-down list correspond to the device’s video channels with PTZ support.

Create: Click to save your settings and create the profile.

Cancel: Click to cancel the configuration and clear all settings.

profile_x: Click on the profile name to open and edit the preconfigured profile.

How do I configure Power saving mode on the AXIS P1388 Box Camera?

Power saving mode i: Turn on to put the device into power saving mode. When you turn on power saving mode, the IR illumination range reduces.

Set power configuration i: Change the power configuration by selecting a different PoE class option. Click Save and restart to save the change. If you set the power configuration to PoE class 3, we recommend you select Low power profile if your device has that option.

Dynamic power mode i: Turn on to reduce power consumption when the device is inactive.

How do I enable 12 V power supply to external devices via I/O ports on the AXIS P1388 Box Camera?

I/O port power i: Turn on to supply 12 V power to external devices connected to the I/O ports. Leave off to prioritize internal functions, such as IR, heating, and cooling. As a result, devices and sensors that require 12 V power will stop working properly.

How do I select a PTZ mode on the AXIS P1388 Box Camera?

Select PTZ mode: Select a PTZ mode that suits your type of installation. See available modes below.

Digital: Select this mode to use digital PTZ and view areas.

Mechanical: Select this mode to connect to an external pan-tilt device.

Driver: Select the driver for your connected pan-tilt device. The driver is required for the connected device to function correctly.

Device type: Select the type of device you’re connecting to from the drop-down list. The device type is driver dependent.

Device id: Type the id or address of the connected device. You can find the address in the documentation of the device.

What is the purpose of the I/O connector on the AXIS P1388 Box Camera?

Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 VDC reference point and power (12 V DC output), the I/O connector provides the interface to: Digital input – For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors. Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, through an event or from the device’s web interface.

Supervised input i: Turn on to make it possible to detect and trigger actions if someone tampers with the connection to digital I/O devices. In addition to detecting if an input is open or closed, you can also detect if someone has tampered with it (that is, cut or shorted). To supervise the connection requires additional hardware (end-of-line resistors) in the external I/O loop.

I/O Port Specifications Table:

Function Pin Notes Specifications

DC ground 1 0 V DC

DC output 2 Can be used to power auxiliary equipment. Note: This pin can only be used as power out. 12 V DC Max load = 50 mA

Input 1 3 Digital input or Supervised input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate. To use supervised input, install end-of-line resistors. See connection diagram for information about how to connect the resistors. 0 to max 30 V DC

Input 2 4 Digital input or Supervised input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate. To use supervised input, install end-of-line resistors. See connection diagram for information about how to connect the resistors. 0 to max 30 V DC

Output 1 5 Digital output – Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g., a relay, connect a diode in parallel with the load, to protect against voltage transients. 0 to max 30 V DC, open drain, 100 mA

Output 2 6 Digital output – Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g., a relay, connect a diode in parallel with the load, to protect against voltage transients. 0 to max 30 V DC, open drain, 100 mA

Port details:

Name: Edit the text to rename the port.

Direction: An icon indicates that the port is an input port. An icon indicates that it’s an output port. If the port is configurable, you can click the icons to change between input and output.

Normal state: Click the icon for open circuit, and the icon for closed circuit.

Current state: Shows the current state of the port. The input or output is activated when the current state is different from the normal state. An input on the device has an open circuit when it’s disconnected or when there is a voltage above 1 VDC.

Note: During restart, the output circuit is open. When the restart is complete, the circuit goes back to the normal position. If you change any settings on this page, the output circuits go back to their normal positions regardless of any active triggers.

How do I pair devices using Edge-to-edge on the AXIS P1388 Box Camera?

Pairing allows you to use a compatible Axis device as if it were part of the main device.

Audio pairing allows you to pair with network speaker or microphone. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.

For this feature to work with a video management software (VMS), you must first pair the camera with the speaker or microphone, then add the camera to your VMS.

Set a ‘Wait between actions (hh:mm:ss)’ limit in the event rule when you use a network paired audio device in an event rule with ‘Audio detection’ as condition and ‘Play audio clip’ as action. This will help you avoid a looping detection if the capturing microphone picks up audio from the speaker.

Add: Add a device to pair with.

Discover devices: Click to find devices on the network. When the network has been scanned a list of available devices is shown. The list will show all Axis devices that are found, not only devices that can be paired. Only devices with Bonjour enabled can be found. To enable Bonjour for a device, open the device’s web interface and go to System > Network > Network discovery protocols.

An info icon is shown for devices that have already been paired. Hover over the icon to get information about pairings that are already active.

To pair a device from the list, click +.

Select pairing type: Select from the drop-down list.

Speaker pairing: Select to pair a network speaker.

Microphone pairing i: Select to pair a microphone.

Address: Enter host name or IP address to the network speaker.

Username: Enter username.

Password: Enter password for the user.

Close: Click to clear all fields.

Connect: Click to establish connection to the device to pair with.

Generic pairing allows you to pair with a device with light and siren functionality.

How do I check Reports and logs on the AXIS P1388 Box Camera?

Reports

View the device server report: View information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

Download the device server report: It creates a .zip file that contains a complete server report text file in UTF-8 format, as well as a snapshot of the current live view image. Always include the server report .zip file when you contact support.

Download the crash report: Download an archive with detailed information about the server’s status. The crash report contains information that is in the server report as well as detailed debug information. This report might contain sensitive information such as network traces. It can take several minutes to generate the report.

Logs

View the system log: Click to show information about system events such as device startup, warnings, and critical messages.

View the access log: Click to show all failed attempts to access the device, for example, when a wrong login password is used.

View the audit log: Click to show information about user and system activities, for example, successful or failed authentications and configurations.

How do I set up a Remote system log (Syslog) on the AXIS P1388 Box Camera?

Syslog is a standard for message logging. It allows separation of the software that generates messages, the system that stores them, and the software that reports and analyzes them. Each message is labeled with a facility code, which indicates the software type generating the message, and assigned a severity level.

+ Server: Click to add a new server.

Host: Enter the hostname or IP address of the server.

Format: Select which syslog message format to use.

Axis

RFC 3164

RFC 5424

Protocol: Select the protocol to use:

UDP (Default port is 514)

TCP (Default port is 601)

TLS (Default port is 6514)

Port: Edit the port number to use a different port.

Severity: Select which messages to send when triggered.

Type: Select the type of logs you want to send.

Test server setup: Send a test message to all servers before you save the settings.

CA certificate set: See the current settings or add a certificate.

How can I use Plain config on the AXIS P1388 Box Camera?

Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

How do I restart the AXIS P1388 Box Camera?

Restart: Restart the device. This does not affect any of the current settings. Running applications restart automatically.

How do I Restore settings to factory default values on the AXIS P1388 Box Camera?

Restore: Return most settings to the factory default values. Afterwards you must reconfigure the device and apps, reinstall any apps that didn’t come preinstalled, and recreate any events and presets.

The only settings saved after restore are:

Boot protocol (DHCP or static)

Static IP address

Default router

Subnet mask

802.1X settings

O3C settings

DNS server IP address

How do I perform a Factory default reset on the AXIS P1388 Box Camera?

Factory default: Return all settings to the factory default values. Afterwards you must reset the IP address to make the device accessible.

You can also reset parameters to factory default through the device’s web interface. Go to Maintenance > Factory default and click Default.

How do I check the current AXIS OS version on the AXIS P1388 Box Camera?

To check the current AXIS OS version:

1. Go to the device’s web interface > Status.

2. Under Device info, see the AXIS OS version.

AXIS OS determines the functionality of our devices. When you troubleshoot a problem, we recommend that you to start by checking the current AXIS OS version. The latest version might contain a correction that fixes your particular problem.

What are the options when upgrading the AXIS OS on the AXIS P1388 Box Camera?

When you upgrade, you can choose between three options:

Standard upgrade: Upgrade to the new AXIS OS version.

Factory default: Upgrade and return all settings to the factory default values. When you choose this option, you can’t revert to the previous AXIS OS version after the upgrade.

Automatic rollback: Upgrade and confirm the upgrade within the set time. If you don’t confirm, the device reverts to the previous AXIS OS version.

Preconfigured and customized settings are saved when you upgrade the device software (provided that the features are available in the new AXIS OS) although this is not guaranteed by Axis Communications AB.

Make sure the device remains connected to the power source throughout the upgrade process.

What is AXIS OS rollback on the AXIS P1388 Box Camera?

AXIS OS rollback: Revert to the previously installed AXIS OS version.

What should I do if the AXIS OS upgrade fails on the AXIS P1388 Box Camera?

If the upgrade fails, the device reloads the previous version. The most common reason is that the wrong AXIS OS file has been uploaded. Check that the name of the AXIS OS file corresponds to your device and try again.

What should I do if I experience problems after upgrading the AXIS OS on the AXIS P1388 Box Camera?

If you experience problems after the upgrade, roll back to the previously installed version from the Maintenance page.

What to do if the device is located on a different subnet when setting the IP address on the AXIS P1388 Box Camera?

If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets, you cannot set the IP address. Contact your network administrator to obtain an IP address.

What should I do to check if an IP address is being used by another device on the AXIS P1388 Box Camera?

Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window, type ping and the IP address of the device):

If you receive: Reply from <IP address>: bytes=32; time=10… this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the device.

If you receive: Request timed out, this means that the IP address is available for use with the Axis device. Check all cabling and reinstall the device.

What happens if the default static IP address is the same as another device’s dynamic address on the AXIS P1388 Box Camera?

The static IP address in the Axis device is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the device.

What should I check if I can’t log in from a browser when HTTPS is enabled on the AXIS P1388 Box Camera?

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address field.

If the password for the root account is lost, the device must be reset to the factory default settings.

What should I do if I get a Certificate error when using IEEE 802.1X on the AXIS P1388 Box Camera?

For authentication to work properly, the date and time settings in the Axis device must be synchronized with an NTP server. Go to System > Date and time.

What are the recommended applications for accessing the AXIS P1388 Box Camera externally on Windows®?

To access the device externally, we recommend you to use one of the following applications for Windows®:

AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs.

AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems.

AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.

What can cause Multicast H.264 to only be accessible by local clients on the AXIS P1388 Box Camera?

Check if your router supports multicasting, or if you need to configure the router settings between the client and the device. You might need to increase the TTL (Time To Live) value.

What should I check if no multicast H.264 is displayed in the client on the AXIS P1388 Box Camera?

Check with your network administrator that the multicast addresses used by the Axis device are valid for your network.

Check with your network administrator to see if there is a firewall that prevents viewing.

What can cause Poor rendering of H.264 images on the AXIS P1388 Box Camera?

Ensure that your graphics card uses the latest driver. You can usually download the latest drivers from the manufacturer’s website.

Modify the settings for your graphics adapter. Go to the adapter’s documentation for more information.

What causes the Color saturation to be different in H.264 and Motion JPEG on the AXIS P1388 Box Camera?

See the section on video compression formats.

What can cause a Lower frame rate than expected on the AXIS P1388 Box Camera?

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the network administrator that there is enough bandwidth available.

Lower the image resolution.

Log in to the device’s web interface and set a capture mode that prioritizes frame rate. If you change the capture mode to prioritize frame rate it might lower the maximum resolution, depending on the device used and capture modes available.

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis device.

Why can’t I select H.265 encoding in live view on the AXIS P1388 Box Camera?

Web browsers don’t support H.265 decoding. Use a video management system or application that supports H.265 decoding.

What is the recommended way to reset the PTR (Pan, Tilt, Roll) settings on the AXIS P1388 Box Camera?

Reset PTR i: Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand. When you reset PTR, the camera is re-calibrated and returns to its factory default position.

Calibration i: Click Calibrate to recalibrate the pan, tilt, and roll motors to their default positions.

How do I perform a Ping check on the AXIS P1388 Box Camera?

Ping: To check if the device can reach a specific address, enter the hostname or IP address of the host you want to ping and click Start.

How do I perform a Port check on the AXIS P1388 Box Camera?

Port check: To verify connectivity from the device to a specific IP address and TCP/UDP port, enter the hostname or IP address and port number you want to check and click Start.

How is Network trace used for troubleshooting on the AXIS P1388 Box Camera?

A network trace file might contain sensitive information such as certificates or passwords. A network trace file can help you troubleshoot problems by recording activity on the network.

Trace time: Select the duration of the trace in seconds or minutes and click Download.

How do I manage Capture modes on the AXIS P1388 Box Camera?

A capture mode is a preset configuration that defines how the camera captures images.

The capture mode setting can affect the maximum resolution and maximum frame rate available in the device.

The capture mode with a lower resolution than the maximum can reduce the field of view.

The capture mode also affects the shutter speed, which in turn affects the light sensitivity. This is because a capture mode with a high maximum frame rate has a reduced light sensitivity, and the other way around.

With some capture modes you can’t use WDR.

The lower resolution capture mode might be sampled from the original resolution, or it might be cropped out from the original, in which case the field of view could also be affected.

What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet.

How is Remote focus and zoom functionality used on the AXIS P1388 Box Camera?

The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer. It is a convenient way to ensure that the scene’s focus, viewing angle and resolution are optimized without having to visit the camera’s installation location.

How is the video compression format determined for the AXIS P1388 Box Camera?

Decide which compression method to use based on your viewing requirements, and on the properties of your network. The available options are:

Motion JPEG

To ensure support for the Opus audio codec, the Motion JPEG stream is always sent over RTP.

Motion JPEG, or MJPEG, is a digital video sequence that is made up of a series of individual JPEG images. These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion. For the viewer to perceive motion video the rate must be at least 16 image frames per second. Full motion video is perceived at 30 (NTSC) or 25 (PAL) frames per second.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image contained in the stream.

H.264 or MPEG-4 Part 10/AVC

H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.

H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats. This means that less network bandwidth and storage space are required for a video file. Or seen another way, higher video quality can be achieved for a given bitrate.

H.265 or MPEG-H Part 2/HEVC

H.265 can, without compromising image quality, reduce the size of a digital video file by more than 25% compared to H.264.

H.265 is licensed technology. The Axis product includes one H.265 viewing client license. Installing additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.

Most web browsers don’t support H.265 decoding and because of this the camera doesn’t support it in its web interface. Instead you can use a video management system or application supporting H.265 decoding.

How do Image, Stream, and Stream profile settings relate to each other on the AXIS P1388 Box Camera?

The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.

The Stream tab contains settings for video streams. You get these settings if you request a video stream from the product and don’t specify for example resolution, or frame rate. When you change the settings in the Stream tab, it doesn’t affect ongoing streams, but it will take effect when you start a new stream.

The Stream profiles settings override the settings from the Stream tab. If you request a stream with a specific stream profile, the stream contains the settings of that profile. If you request a stream without specifying a stream profile, or request a stream profile that doesn’t exist in the product, the stream contains the settings from the Stream tab.

What are the options for Bitrate control on the AXIS P1388 Box Camera?

Bitrate control helps you to manage the bandwidth consumption of your video stream.

Variable bitrate (VBR)

Variable bitrate allows the bandwidth consumption to vary depending on the level of activity in the scene. The more activity, the more bandwidth you need. With variable bitrate you are guaranteed constant image quality, but you need to make sure you have storage margins.

Maximum bitrate (MBR)

Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate. We recommend that you configure the target bitrate to a higher value than the expected bitrate. This gives you a margin in case there is a high level of activity in the scene.

Average bitrate (ABR)

With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static scenes. You are more likely to get better image quality when in scenes with a lot of activity if you use the average bitrate option. You can define the total storage required to store the video stream for a specified amount of time (retention time) when image quality is adjusted to meet the specified target bitrate. Specify the average bitrate settings in one of the following ways:

To calculate the estimated storage need, set the target bitrate and the retention time.

To calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator.

You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.

What are the product overview features for the AXIS P1385/P1387 Box Camera?

The product overview features for the AXIS P1385/P1387 Box Camera are:

Number Feature

1 microSD card slot

2 Zoom puller

3 Lock screw for focus ring

4 Focus ring

5 Built-in microphone

6 Status LED

7 Security slot

8 i-CS connector (compatible with P-iris and DC-iris)

9 I/O connector

10 RS485/422 connector

11 1/4-inch thread

12 Power connector (DC)

13 T92G20 connector

14 Control button

15 Network connector (PoE)

16 Audio in (analogue/digital)

What are the LED indications for the Status LED on the AXIS P1388 Box Camera?

The Status LED indications are:

Status LED Indication

Unlit Connection and normal operation.

Green Shows steady green for 10 seconds for normal operation after startup completed.

Amber Steady during startup. Flashes during device software upgrade or reset to factory default.

Amber/Red Flashes amber/red if network connection is unavailable or lost.

Red Device software upgrade failure.

The Status LED can be configured to flash while an event is active.

What are the specifications for the Audio connector on the AXIS P1388 Box Camera?

Audio in – 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).

Audio input configuration:

1 Tip 2 Ring 3 Sleeve

Unbalanced microphone (with or without electret power) or line-in Electret power if selected Ground

The internal microphone is used by default; the external microphone is used when connected. You can disable the internal microphone by connecting a plug to the microphone input.

What are the Function/Pin/Specifications for the I/O connector on the AXIS P1388 Box Camera?

I/O Connector Specifications:

Function Pin Notes Specifications

DC ground 1 0 V DC

DC output 2 Can be used to power auxiliary equipment. Note: This pin can only be used as power out. 12 V DC Max load = 50 mA

Input 1 3 Digital input or Supervised input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate. To use supervised input, install end-of-line resistors. See connection diagram for information about how to connect the resistors. 0 to max 30 V DC

Input 2 4 Digital input or Supervised input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate. To use supervised input, install end-of-line resistors. See connection diagram for information about how to connect the resistors. 0 to max 30 V DC

Output 1 5 Digital output – Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g., a relay, connect a diode in parallel with the load, to protect against voltage transients. 0 to max 30 V DC, open drain, 100 mA

Output 2 6 Digital output – Internally connected to pin 1 (DC ground) when active, and floating (unconnected) when inactive. If used with an inductive load, e.g., a relay, connect a diode in parallel with the load, to protect against voltage transients. 0 to max 30 V DC, open drain, 100 mA

What are the supported configurations for the RS485/RS422 connector on the AXIS P1388 Box Camera?

The serial port can be configured to support:

Two-wire RS485 half duplex

Four-wire RS485 full duplex

Two-wire RS422 simplex

Four-wire RS422 full duplex point to point communication

RS485/RS422 Configuration:

Function Notes

RS485/RS422 TX(A) TX pair for RS422 and 4-wire RS485

RS485/RS422 TX(B)

RS485A alt RS485/422 RX (A) RX pair for all modes (combined RX/TX for 2-wire RS485)

RS485B alt RS485/422 RX (B)

What are the DEFAULT capabilities for the APTP PTZ driver on the AXIS P1388 Box Camera?

DEFAULT capabilities for PTZ driver:

Driver APTP

Version 1.1.0

DEFAULT serial configuration:

PortMode RS485

BaudRate 115200

DataBits 8

StopBits 1

Parity None

DEFAULT supported capabilities in this PTZ driver:

Movement Absolute Relative Continuous

Pan yes yes yes

Tilt yes yes yes

Supported models with RS485 2-wire interface include: AXIS T99A Positioning Unit Series.

What are the DEFAULT capabilities for the Pelco PTZ driver on the AXIS P1388 Box Camera?

DEFAULT capabilities for PTZ driver:

Driver Pelco

Version 4.17

DEFAULT serial configuration:

PortMode RS485

BaudRate 2400

DataBits 8

StopBits 1

Parity None

DEFAULT supported capabilities in this PTZ driver:

Movement Absolute Relative Continuous

Pan no yes yes

Tilt no yes yes

Zoom no yes yes

Focus no yes yes

Iris no yes yes

Autolris yes

AutoFocus yes

IrCutFilter no

BackLight yes

OSDMenu yes

Supported models include: Pelco DD5-C.

What are the DEFAULT capabilities for the Visca/EVI PTZ driver on the AXIS P1388 Box Camera?

DEFAULT capabilities for PTZ driver:

Driver Visca/EVI

Version 4.11

DEFAULT serial configuration:

PortMode RS422

BaudRate 9600

DataBits 8

StopBits 1

Parity None

DEFAULT supported capabilities in this PTZ driver:

Movement Absolute Relative Continuous

Pan yes yes yes

Tilt yes yes yes

Zoom yes yes yes

Focus yes yes yes

Iris yes yes no

Autolris yes

AutoFocus yes

IrCutFilter yes

BackLight yes

OSDMenu no

Supported models with RS422 4-wire interface include: Sony EVI-D70/D70P and WISKA DCP-27 (PT-head).

Supported models with RS232 interface include: Axis EVI-D30/D31, Sony EVI-G20/G21, Sony EVI-D30/D31, Sony EVI-D100/D100P, and Sony EVI-D70/D70P.

How should the AXIS P1388 Box Camera be cleaned?

You can clean your device with lukewarm water.

NOTICE:

Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device.

Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.

1. Use a can of compressed air to remove dust and loose dirt from the device.

2. If necessary, clean the device with a soft microfiber cloth dampened with lukewarm water.

3. To avoid stains, dry the device with a clean, nonabrasive cloth.

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