AXIS P1385 (01) PDF Document

To find the AXIS P1385 on the network and assign it an IP address in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from the support pages.

You can use the AXIS P1385 with the following browsers:

✔: Recommended

*: Supported with limitations

Step 1. Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

Step 2. Type the username and password. If you access the device for the first time, you must create an administrator account.

The first time you log in to your AXIS P1385, you must create an administrator account.

Step 1. Enter a username.

Step 2. Enter a password.

Step 3. Re-enter the password.

Step 4. Accept the license agreement.

Step 5. Click Add account.

To protect your data on the AXIS P1385, it is strongly recommended that you:

Use a password with at least 8 characters, preferably created by a password generator.

Don’t expose the password.

Change the password at a recurring interval, at least once a year.

To make sure that the AXIS P1385 has its original AXIS OS, or to take full control of the device after a security attack:

Step 1. Reset to factory default settings.

Step 2. Configure and install the device.

After the reset, secure boot guarantees the state of the device.

Step 1. Go to Video > Installation > Capture mode.

Step 2. Click Change.

Step 3. Select a capture mode and click Save and restart.

Step 1. Go to Video > Installation > Power line frequency.

Step 2. Click Change.

Step 3. Select a power line frequency and click Save and restart.

Step 1. Stop all recordings and disconnect power from the device.

Step 2. Disconnect the lens cable and remove the standard lens.

Step 3. Attach the new lens and connect the lens cable.

Step 4. Reconnect the power.

Step 5. Log in to the device’s web interface and go to Video > Image > Exposure.

Step 6. Select the P-Iris lens you have installed.

Step 7. For the changes to take effect, you need to restart the device. Go to Maintenance and click Restart.

Step 8. Adjust the zoom and focus.

Step 1. Go to Video > Image > and click the icon to show the level grid.

Step 2. Click the icon to show the level grid.

Step 3. Adjust the camera mechanically until the position of the reference area or the object is aligned with the level grid.

Step 1. Go to Video > Image > Appearance.

Step 2. Go to Scene profile and select a profile.

Step 1. Go to System > Plain config.

Step 2. Select ImageSource from the drop-down list.

Step 3. Go to ImageSource/I0/Sensor > Low latency mode and select On.

Step 4. Click Save.

To improve image quality for specific surveillance scenes, use exposure modes by going to Video > Image > Exposure and selecting between the following:

For most use cases, select Automatic exposure.

For environments with certain artificial lighting, for example fluorescent lighting, select Flicker-free. Select the same frequency as the power line frequency.

For environments with certain artificial light and bright light, for example outdoors with fluorescent lighting at night and sun during daytime, select Flicker-reduced. Select the same frequency as the power line frequency.

To lock the current exposure settings, select Hold current.

Go to Video > Image > Day-night mode, and make sure that the IR-cut filter is set to Auto.

To reduce noise in low-light conditions, you can adjust one or more of the following settings:

Adjust the trade-off between noise and motion blur. Go to Video > Image > Exposure and move the Blur-noise trade-off slider toward Low noise.

Set the exposure mode to automatic.

To reduce motion blur in low-light conditions, adjust one or more of the following settings in Video > Image > Exposure:

Set Max shutter to a shorter time, and Max gain to a higher value.

If you still have problems with motion blur:

Increase the light level in the scene.

Mount the camera so that objects move toward it or away from it rather than sideways.

If you maximize the details in an image, the bitrate will probably increase and you might get a reduced frame rate.

Make sure to select the capture mode that has the highest resolution.

Go to Video > Stream > General and set the compression as low as possible.

Below the live view image, click the icon and in Video format, select MJPEG.

Go to Video > Stream > Zipstream and select Off.

Step 1. Go to Video > Image > Wide dynamic range.

Step 2. Turn on WDR.

Step 3. Use the Local contrast slider to adjust the amount of WDR.

Step 4. Use the Tone mapping slider to adjust the amount of WDR.

Step 5. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest.

Step 1. Go to Video > Installation > Image correction.

Step 2. Turn on Image stabilization.

Step 1. Go to Video > Installation > Image correction.

Step 2. Turn on Barrel distortion correction (BDC).

Step 1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.

Step 2. If the device doesn’t have automatic rotation of the view, go to Video > Installation.

Step 3. Rotate the view 90° or 270°.

Step 1. Go to Video > Image and click the icon.

Step 2. Click the icon for Pixel counter.

Step 3. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect faces to appear.

You can see the number of pixels for each of the rectangle’s sides, and decide if the values are enough for your needs.

Step 1. Go to Video > Privacy masks.

Step 2. Click the plus icon (+).

Step 3. Click the new mask and type a name.

Step 4. Adjust the size and placement of the privacy mask according to your needs.

Step 5. To change the color for all privacy masks, click Privacy masks and select a color.

Step 1. Go to Video > Overlays.

Step 2. Click Manage images.

Step 3. Upload or drag and drop an image.

Step 4. Click Upload.

Step 5. Select Image from the drop-down list and click the plus icon (+).

Step 6. Select the image and a position. You can also drag the overlay image in the live view to change the position.

Step 1. Go to Video > Overlays.

Step 2. Select Text and click the plus icon (+).

Step 3. Type the text you want to display in the video stream.

Step 4. Select a position. You can also drag the overlay text field in the live view to change the position.

Step 1. Go to Apps.

Step 2. Select axis-orientationaid.

Step 3. Click Open.

Step 4. To add a street name, click Add text and modify the text to fit the street.

Step 5. To add a compass, click Add compass and modify the compass to fit the image.

The street name and compass direction will be visible on all video streams and recordings.

Step 1. Go to Video > Stream.

Step 2. Click the icon in the live view.

Step 3. Select Video format AV1 if your device supports it. Otherwise select H.264.

Step 4. Go to Video > Stream > General and increase Compression.

Step 5. Go to Video > Stream > Zipstream and do one or more of the following:

Select the Zipstream Strength that you want to use.

Turn on Optimize for storage. This can only be used if the video management software supports B-frames.

Turn on Dynamic FPS.

Turn on Dynamic GOP and set a high Upper limit GOP length value.

Step 1. Go to System > Storage.

Step 2. Click Add network storage under Network storage.

Step 3. Type the IP address of the host server.

Step 4. Type the name of the shared location on the host server under Network share.

Step 5. Type the username and password.

Step 6. Select the SMB version or leave it on Auto.

Step 7. Select Add share without testing if you experience temporary connection issues, or if the share is not yet configured.

Step 8. Click Add.

To start a recording:

Step 1. Go to Video > Stream.

Step 2. To start a recording, click the recording icon.

To stop recording:

Step 3. To stop recording, click the recording icon again.

Step 1. Go to Video > Stream > General and turn on Signed video.

Step 2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video.

Step 3. Export the recorded video.

Step 4. Use AXIS File Player to play the video. The icon indicates that no one has tampered with the video.

Before creating the rule, make sure you have an SD card installed and AXIS Object Analytics is running (Go to Apps > AXIS Object Analytics).

Create a rule:

Step 1. Go to System > Events and add a rule.

Step 2. Type a name for the rule.

Step 3. In the list of conditions, under Application, select Object Analytics.

Step 4. In the list of actions, under Recordings, select Record video while the rule is active.

Step 5. In the list of storage options, select SD_DISK.

Step 6. Select a camera and a stream profile.

Step 7. Set the prebuffer time to 5 seconds.

Step 8. Set the postbuffer time to 1 minute.

Step 9. Click Save.

Make sure that AXIS Object Analytics is running (Go to Apps > AXIS Object Analytics, start the application if not running, and ensure it is set up).

Add the overlay text:

Step 1. Go to Video > Overlays.

Step 2. Under Overlays, select Text and click the plus icon (+).

Step 3. Enter #D in the text field.

Step 4. Choose text size and appearance.

Step 5. To position the text overlay, click the position icon and select an option.

Create a rule:

Step 1. Go to System > Events and add a rule.

Step 2. Type a name for the rule.

Step 3. In the list of conditions, under Application, select Object Analytics.

Step 4. In the list of actions, under Overlay text, select Use overlay text.

Step 5. Select a video channel.

Step 6. In Text, type “Motion detected”.

Step 7. Set the duration.

Step 8. Click Save.

First, ensure you have the required hardware: AXIS I/O Indication LED and an Axis network video camera.

Step 1. Go to System > Accessories > I/O ports.

Step 2. For the port that you connected the AXIS I/O Indication LED to, click the direction icon to set the direction to Output, and click the normal state icon to set the normal state to Circuit open.

Step 3. Go to System > Events.

Step 4. Create a new rule.

Step 5. Select the Condition that must be met to trigger the camera to start recording (e.g., time schedule or motion detection).

Step 6. In the list of actions, select Record video. Select a storage space, stream profile or create a new one. Also set the Prebuffer and Postbuffer as required.

Step 7. Save the rule.

Step 8. Create a second rule and select the same Condition as in the first rule.

Step 9. In the list of actions, select Toggle I/O while the rule is active, and then select the port the AXIS I/O Indication LED is connected to. Set the state to Active.

Step 10. Save the rule.

The following instructions require that a microphone is connected to audio-in.

Turn on audio:

Step 1. Set up the stream profile to include audio.

Turn on audio detection:

Step 1. Go to System > Detectors > Audio detection.

Step 2. Adjust the sound level according to your needs.

Create a rule:

Step 1. Go to System > Events and add a rule.

Step 2. Type a name for the rule.

Step 3. In the list of conditions, under Audio, select Audio Detection.

Step 4. In the list of actions, under Recordings, select Record video.

Step 5. In the list of storage options, select SD_DISK.

Step 6. Select the stream profile where audio has been turned on.

Step 7. Set the prebuffer time to 5 seconds.

Step 8. Set the postbuffer time to 2 minutes.

Step 9. Click Save.

Turn on shock detection:

Step 1. Go to System > Detectors > Shock detection.

Step 2. Turn on shock detection, and adjust the shock sensitivity.

Create a rule:

Step 1. Go to System > Events > Rules and add a rule.

Step 2. Type a name for the rule.

Step 3. In the list of conditions, under Device status, select Shock detected.

Step 4. Click the plus icon (+) to add a second condition.

Step 5. In the list of conditions, under Scheduled and recurring, select Schedule.

Step 6. In the list of schedules, select After hours.

Step 7. In the list of actions, under Recordings, select Record video while the rule is active.

Step 8. Select where to save the recordings.

Step 9. Select a Camera.

Step 10. Set the prebuffer time to 5 seconds.

Step 11. Set the postbuffer time to 50 seconds.

Step 12. Click Save.

Activate the tampering detection:

Step 1. Go to System > Detectors > Camera tampering.

Step 2. Set a value for Trigger delay. The value indicates the time that must pass before an email is sent.

Step 3. Turn on Trigger on dark images to detect if the lens is sprayed, covered, or rendered severely out of focus.

Add an email recipient:

Step 4. Go to System > Events > Recipients and add a recipient.

Step 5. Type a name for the recipient.

Step 6. Select Email as the notification type.

Step 7. Type the recipient’s email address.

Step 8. Type the email address that you want the camera to send notifications from.

Step 9. Provide the login details for the sending email account, along with the SMTP hostname and port number.

Step 10. To test your email setup, click Test.

Step 11. Click Save.

Create a rule:

Step 12. Go to System > Events > Rules and add a rule.

Step 13. Type a name for the rule.

Step 14. In the list of conditions, under Video, select Tampering.

Step 15. In the list of actions, under Notifications, select Send notification to email and then select the recipient from the list.

Step 16. Type a subject line and message for the email.

Step 17. Click Save.

Turn on audio:

Step 1. Go to Video > Stream > Audio and include audio.

Step 2. If the device has more than one input source, select the correct one in Source.

Step 3. Go to Audio > Device settings and turn on the correct input source.

Step 4. If you make any changes to the input source, click Apply changes.

Edit the stream profile that is used for the recording:

Step 5. Go to System > Stream profiles and select the stream profile.

Step 6. Select Include audio and turn it on.

Step 7. Click Save.

Pair camera with network speaker:

Step 1. Go to System > Edge-to-edge > Pairing.

Step 2. Click the plus icon (+) Add and select the pairing type Audio from the drop-down list.

Step 3. Select Speaker pairing.

Step 4. Type the network speaker’s IP address, username and password.

Step 5. Click Connect. A confirmation message appears.

Click the icon in the web interface to show or hide the main menu.

The user menu contains:

Information about the user who is logged in.

Change account: Log out from the current account and log in to a new account.

Log out: Log out from the current account.

The context menu contains:

Analytics data: Accept to share non-personal browser data.

Feedback: Share any feedback to help improve your user experience.

Legal: View information about cookies and licenses.

About: View device information, including AXIS OS version and serial number.

Click the play icon to play the live video stream.

Click the freeze icon to freeze the live video stream.

Click the snapshot icon to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg].

Click the IR illumination icon to manually turn on or turn off the IR illumination.

Click the white light icon to manually turn on or turn off the white light.

Click the onscreen controls icon to access onscreen controls. Enable groups of onscreen controls to make the settings in each group available when users right-click the live stream in the video management software.

Predefined controls: Lists the default onscreen controls.

Custom controls: Click the plus icon (+) Add custom control to create customized onscreen controls.

Under Appearance, you can adjust:

Scene profile: Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.

Saturation: Use the slider to adjust the color intensity. You can, for example, get a grayscale image.

Contrast: Use the slider to adjust the difference between light and dark.

Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.

Sharpness: Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the sharpness, it may increase the bitrate and the amount of storage space needed as well.

Available Scene profiles include:

Forensic: Suitable for surveillance purposes.

Indoor: Suitable for indoor environments.

Outdoor: Suitable for outdoor environments.

Vivid: Useful for demonstration purposes.

Traffic overview: Suitable for vehicle traffic monitoring.

License plate: Suitable for capturing license plates.

The available settings for Light environment include:

Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations.

Automatic – outdoors: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most outdoor situations.

Custom – indoors: Fixed color adjustment for a room with some artificial light other than fluorescent lighting and good for a normal color temperature around 2800 K.

Custom – outdoors: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.

Fixed – fluorescent 1: Fixed color adjustment for fluorescent lighting with a color temperature around 4000 K.

Fixed – fluorescent 2: Fixed color adjustment for fluorescent lighting with a color temperature around 3000 K.

Fixed – indoors: Fixed color adjustment for a room with some artificial light other than fluorescent lighting and good for a normal color temperature around 2800 K.

Fixed – outdoors 1: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.

Fixed – outdoors 2: Fixed color adjustment for cloudy weather condition with a color temperature around 6500 K.

Street light – mercury: Fixed color adjustment for ultraviolet emission in mercury vapor lights common in street lighting.

Street light – sodium: Fixed color adjustment that compensates for the yellow orange color of sodium vapor lights common in street lighting.

Hold current: Keep the current settings and do not compensate for light changes.

Manual: Fix the white balance with the help of a white object. Drag the circle to an object that you want the camera to interpret as white in the live view image. Use the Red balance and Blue balance sliders to adjust the white balance manually.

IR-cut filter settings:

Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.

On: Select to turn on the IR-cut filter. The image is in color, but with reduced light sensitivity.

Off: Select to turn off the IR-cut filter. The image is in black and white for increased light sensitivity.

Threshold: Use the slider to adjust the light threshold where the camera changes from day mode to night mode.

IR light settings (if built-in illumination is present or supported Axis illuminator is connected):

Allow illumination: Turn on to let the camera use the built-in light in night mode.

Synchronize illumination: Turn on to automatically synchronize the illumination with the surrounding light. The synchronization between day and night only works if the IR-cut filter is set to Auto or Off.

Automatic illumination angle: Turn on to use the automatic illumination angle. Turn off to set the illumination angle manually.

Illumination angle: Use the slider to manually set the illumination angle.

IR wavelength: Select the desired wavelength for the IR light.

White light settings:

Allow illumination: Turn on to let the camera use white light in night mode.

Synchronize illumination: Turn on to automatically synchronize the white light with the surrounding light.

Exposure modes include:

Automatic: The camera adjusts the aperture, gain, and shutter automatically.

Automatic aperture: The camera adjusts the aperture and gain automatically. The shutter is fixed.

Automatic shutter: The camera adjusts the shutter and gain automatically. The aperture is fixed.

Hold current: Locks the current exposure settings.

Flicker-free: The camera adjusts the aperture and gain automatically, and uses only the following shutter speeds: 1/50 s (50 Hz) and 1/60 s (60 Hz).

Flicker-free 50 Hz: The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/50 s.

Flicker-free 60 Hz: The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s.

Flicker-reduced: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.

Flicker-reduced 50 Hz: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s for brighter scenes.

Flicker-reduced 60 Hz: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/120 s for brighter scenes.

Manual: The aperture, gain, and shutter are fixed.

Exposure zone can be used to optimize the exposure in a selected part of the scene.

Automatic: Suitable for most situations.

Center: Uses a fixed area in the center of the image to calculate the exposure. The area has a fixed size and position in the live view.

Full: Uses the entire live view to calculate the exposure.

Upper: Uses an area with a fixed size and position in the upper part of the image to calculate the exposure.

Lower: Uses an area with a fixed size and position in the lower part of the image to calculate the exposure.

Left: Uses an area with a fixed size and position in the left part of the image to calculate the exposure.

Right: Uses an area with a fixed size and position in the right part of the image to calculate the exposure.

Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.

Custom: Uses an area in the live view to calculate the exposure. You can adjust the size and position of the area.

Max shutter: Select the shutter speed to provide the best image. Low shutter speeds (longer exposure) might cause motion blur when there is movement, and a too high shutter speed might affect the image quality. Max shutter works with max gain to improve the image.

Max gain: Select the suitable max gain. If you increase the max gain, it improves the visible level of detail in dark images, but also increases the noise level. More noise can also result in increased use of bandwidth and storage. If you set the max gain to a high value, images can differ a lot if the light conditions are very different from day to night. Max gain works with max shutter to improve the image.

Select to reduce motion blur in low-light conditions.

Blur-noise trade-off: Use the slider to adjust the priority between motion blur and noise. If you want to prioritize low bandwidth and have less noise at the expense of details in moving objects, move the slider towards Low noise. If you want to prioritize the preservation of details in moving objects at the expense of noise and bandwidth, move the slider towards Low motion blur.

Turn on to keep the aperture size set by the Aperture slider. Turn off to allow the camera to automatically adjust the aperture size. You can, for example, lock the aperture for scenes with permanent light conditions.

Use the slider to adjust the aperture size, that is, how much light passes through the lens. To allow more light to enter the sensor and thereby produce a brighter image in low-light conditions, move the slider towards Open. An open aperture also reduces the depth of field, which means that objects close to or far from the camera can appear unfocused. To allow more of the image to be in focus, move the slider towards Closed.

Use the slider to adjust the image exposure.

Turn on to detect the effects of foggy weather and automatically remove them for a clearer image.

Resolution: Select the image resolution suitable for the surveillance scene. A higher resolution increases bandwidth and storage.

Frame rate: To avoid bandwidth problems on the network or reduce storage size, you can limit the frame rate to a fixed amount. If you leave the frame rate at zero, the frame rate is kept at the highest possible rate under the current conditions. A higher frame rate requires more bandwidth and storage capacity.

P-frames: A P-frame is a predicted image that shows only the changes in the image from the previous frame. Enter the desired number of P-frames. The higher the number, the less bandwidth is required. However, if there is network congestion, there could be a noticeable deterioration in the video quality.

Compression: Use the slider to adjust the image compression. High compression results in a lower bitrate and lower image quality. Low compression improves the image quality, but uses more bandwidth and storage when you record.

Signed video: Turn on to add the signed video feature to the video. Signed video protects the video from tampering by adding cryptographic signatures to the video.

Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.

Select the bitrate reduction Strength:

Off: No bitrate reduction.

Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.

Medium: Visible effects in some scenes through less noise and a slightly lower level of detail in regions of lower interest, for example, where there’s no movement.

High: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest, for example, where there’s no movement. We recommend this level for cloud-connected devices and devices that use local storage.

Higher: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest, for example, where there’s no movement.

Extreme: Visible effects in most scenes. The bitrate is optimized for smallest possible storage.

Optimize for storage: Turn on to minimize the bitrate while maintaining quality. The optimization does not apply to the stream shown in the web client. This can only be used if your VMS supports B-frames. Turning on Optimize for storage also turns on Dynamic GOP.

Dynamic FPS (frames per second): Turn on to allow the bandwidth to vary based on the level of activity in the scene. More activity requires more bandwidth.

Lower limit: Enter a value to adjust the frame rate between minimal fps and the stream default fps based on scene motion. We recommend you to use lower limit in scenes with very little motion, where the fps could drop to 1 or lower.

Dynamic GOP (Group of Pictures): Turn on to dynamically adjust the interval between I-frames based on the level of activity in the scene.

Upper limit: Enter a maximum GOP length, that is, the maximum number of P-frames between two I-frames. An I-frame is a self-contained image frame that is independent of other frames.

Bitrate control helps you to manage the bandwidth consumption of your video stream.

Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image quality based on the available storage.

Maximum: Select to set a maximum instant bitrate of the stream based on your network bandwidth.

Variable: Select to allow the bitrate to vary based on the level of activity in the scene. More activity requires more bandwidth. We recommend this option for most situations.

Mirror: Turn on to mirror the image.

Include: Turn on to use audio in the video stream.

Source: Select what audio source to use.

Stereo: Turn on to include built-in audio as well as audio from an external microphone.

First, go to System > Accessories > I/O ports and turn on Supervised for the relevant port.

Add an email recipient:

Step 1. Go to System > Events > Recipients and add a recipient.

Step 2. Type a name for the recipient.

Step 3. Select Email as the notification type.

Step 4. Type the recipient’s email address.

Step 5. Type the email address that you want the camera to send notifications from.

Step 6. Provide the login details for the sending email account, along with the SMTP hostname and port number.

Step 7. To test your email setup, click Test.

Step 8. Click Save.

Create a rule:

Step 1. Go to System > Events > Rules and add a rule.

Step 2. Type a name for the rule.

Step 3. In the list of conditions, under I/O, select Supervised input tampering is active.

Step 4. Select the relevant port.

Step 5. In the list of actions, under Notifications, select Send notification to email and then select the recipient from the list.

Step 6. Type a subject line and message for the email.

Step 7. Click Save.

You can use the manual trigger to manually trigger a rule. The manual trigger can, for example, be used to validate actions during product installation and configuration.

Connect: Turn on or off the MQTT client.

Status: Shows the current status of the MQTT client.

Broker:

Host: Enter the hostname or IP address of the MQTT server.

Protocol: Select which protocol to use.

Port: Enter the port number.

ALPN protocol: Enter the ALPN protocol name provided by your MQTT broker provider. This is only applicable with MQTT over SSL and MQTT over WebSocket Secure.

Username: Enter the username that the client will use to access the server.

Password: Enter a password for the username.

Client ID: Enter a client ID. The client identifier is sent to the server when the client connects to it.

Clean session: Controls the behavior at connection and disconnection time. When selected, the state information is discarded at connect and disconnect.

HTTP proxy: A URL with a maximum length of 255 bytes. You can leave the field empty if you don’t want to use an HTTP proxy.

HTTPS proxy: A URL with a maximum length of 255 bytes. You can leave the field empty if you don’t want to use an HTTPS proxy.

Keep alive interval: Enables the client to detect when the server is no longer available without having to wait for the long TCP/IP timeout.

Timeout: The time interval in seconds to allow a connect to complete. Default value: 60

Device topic prefix: Used in the default values for the topic in the connect message and LWT message on the MQTT client tab, and in the publication conditions on the MQTT publication tab.

Reconnect automatically: Specifies whether the client should reconnect automatically after a disconnect.

Connect message: Specifies if a message should be sent out when a connection is established.

Last Will and Testament message: The Last Will Testament (LWT) lets a client provide a testament along with its credentials when connecting to the broker.

Use default topic prefix: Select to use the default topic prefix, that is defined in the device topic prefix in the MQTT client tab.

Include topic name: Select to include the topic that describes the condition in the MQTT topic.

Include topic namespaces: Select to include ONVIF topic namespaces in the MQTT topic.

Include serial number: Select to include the device’s serial number in the MQTT payload.

Add condition: Click to add a condition.

Retain: Defines which MQTT messages are sent as retained.

QoS: Select the desired level for the MQTT publication.

Add subscription: Click to add a new MQTT subscription.

Subscription filter: Enter the MQTT topic that you want to subscribe to.

Use device topic prefix: Add the subscription filter as prefix to the MQTT topic.

Subscription type:

Stateless: Select to convert MQTT messages into a stateless message.

Stateful: Select to convert MQTT messages into a condition. The payload is used as the state.

QoS: Select the desired level for the MQTT subscription.

Connect to an MQTT broker before you add MQTT overlay modifiers.

Add overlay modifier: Click to add a new overlay modifier.

Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.

Data field: Specify the key for the message payload that you want to show in the overlay, assuming the message is in JSON format.

Modifier: Use the resulting modifier when you create the overlay.

Modifiers that start with #XMP show all of the data received from the topic.

Modifiers that start with #XMD show the data specified in the data field.

Tools for Network storage:

Test connection: Test the connection to the network share.

Format: Format the network share, for example, when you need to quickly erase all data. CIFS is the available file system option.

Use tool: Click to activate the selected tool.

Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it.

Unmount: Click to safely remove the SD card.

Write protect: Turn on to stop writing to the SD card and protect recordings from being removed. You can’t format a write-protected SD card.

Autoformat: Turn on to automatically format a newly inserted SD card. It formats the file system into ext4.

Ignore: Turn on to stop storing recordings on the SD card. When you ignore the SD card, the device no longer recognizes that the card exists. The setting is only available to administrators.

Retention time: Select how long to keep recordings to limit the amount of old recordings or comply with data storage regulations. When the SD card is full, it deletes old recordings before their retention time has passed.

Tools for SD card management:

Check: Check for errors on the SD card.

Repair: Repair errors in the file system.

Format: Format the SD card to change the file system and erase all data. You can only format the SD card to the ext4 file system. You need a third-party ext4 driver or application to access the file system from Windows®.

Encrypt: Use this tool to format the SD card and enable encryption. This erases all data stored on the SD card. Any new data you store on the SD card will be encrypted.

Decrypt: Use this tool to format the SD card without encryption. This erases all data stored on the SD card. Any new data you store on the SD card will not be encrypted.

Change password: Change the password required to encrypt the SD card.

Use tool: Click to activate the selected tool.

Set a value for the SD card wear level at which you want to trigger an action. The wear level ranges from 0–200%. A new SD card that has never been used has a wear level of 0%. A wear level of 100% indicates that the SD card is close to its expected lifetime. When the wear-level reaches 200%, there is a high risk of the SD card malfunctioning. We recommend setting the wear trigger between 80-90%. This gives you time to download any recordings as well as replace the SD card in time before it potentially wears out. The wear trigger allows you to set up an event and get a notification when the wear level reaches your set value.

Add stream profile: Click to create a new stream profile.

Name: Add a name for your profile.

Description: Add a description of your profile.

Video codec: Select the video codec that should apply for the profile.

Resolution: See the relevant section for a description of this setting.

Frame rate: See the relevant section for a description of this setting.

Compression: See the relevant section for a description of this setting.

Zipstream: See the relevant section for a description of this setting.

Optimize for storage: See the relevant section for a description of this setting.

Dynamic FPS: See the relevant section for a description of this setting.

Dynamic GOP: See the relevant section for a description of this setting.

Mirror: See the relevant section for a description of this setting.

GOP length: See the relevant section for a description of this setting.

Bitrate control: See the relevant section for a description of this setting.

Include overlays: Select what type of overlays to include.

Include audio: See the relevant section for a description of this setting.

Create: Click to save your settings and create the profile.

Cancel: Click to cancel the configuration and clear all settings.

Role options for an ONVIF account include:

Administrator: Has full access to all settings. Administrators can also add, update, and remove other accounts.

Operator: Has access to all settings except: All System settings and Adding apps.

Media account: Allows access to the video stream only.

Delayed shutdown: Turn on if you want to set a delay time before the power turns off.

Delay time: Set a delay time between 1 and 60 minutes.

Power saving mode: Turn on to put the device into power saving mode. When you turn on power saving mode, the IR illumination range reduces.

Set power configuration: Change the power configuration by selecting a different PoE class option. Click Save and restart to save the change.

Dynamic power mode: Turn on to reduce power consumption when the device is inactive.

I/O port power: Turn on to supply 12 V power to external devices connected to the I/O ports. Leave off to prioritize internal functions, such as IR, heating, and cooling. As a result, devices and sensors that require 12 V power will stop working properly.

Select PTZ mode: Select a PTZ mode that suits your type of installation. Available modes below.

Digital: Select this mode to use digital PTZ and view areas.

Mechanical: Select this mode to connect to an external pan-tilt device. Driver: Select the driver for your connected pan-tilt device. The driver is required for the connected device to function correctly. Device type: Select the type of device you’re connecting to from the drop-down list. The device type is driver dependent. Device id: Type the id or address of the connected device. You can find the address in the documentation of the device.

Reset PTR: Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand. When you reset PTR, the camera is re-calibrated and returns to its factory default position.

Calibration: Click Calibrate to recalibrate the pan, tilt, and roll motors to their default positions.

A network trace file can help you troubleshoot problems by recording activity on the network.

Trace time: Select the duration of the trace in seconds or minutes and click Download.

Note that a network trace file might contain sensitive information such as certificates or passwords.

The capture mode setting can affect the maximum resolution and maximum frame rate available in the device.

The capture mode with a lower resolution than the maximum can reduce the field of view.

The capture mode also affects the shutter speed, which in turn affects the light sensitivity. This is because a capture mode with a high maximum frame rate has a reduced light sensitivity, and the other way around.

With some capture modes you can’t use WDR.

The lower resolution capture mode might be sampled from the original resolution, or it might be cropped out from the original, in which case the field of view could also be affected.

Step 1. Disconnect power from the product.

Step 2. Press and hold the control button while reconnecting power.

Step 3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.

Step 4. Release the control button. The process is complete when the status LED indicator turns green.

Step 5. Use the installation and management software tools to assign an IP address, set the password, and access the device.

The only settings saved after restore are:

Boot protocol (DHCP or static)

Static IP address

Default router

Subnet mask

802.1X settings

O3C settings

DNS server IP address

Step 1. Go to the device’s web interface > Status.

Step 2. Under Device info, see the AXIS OS version.

When you upgrade, you can choose between three options:

Standard upgrade: Upgrade to the new AXIS OS version.

Factory default: Upgrade and return all settings to the factory default values. When you choose this option, you can’t revert to the previous AXIS OS version after the upgrade.

Automatic rollback: Upgrade and confirm the upgrade within the set time. If you don’t confirm, the device reverts to the previous AXIS OS version.

If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets, you cannot set the IP address. Contact your network administrator to obtain an IP address.

If you receive: Reply from : bytes=32; time=10… this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the device.

If you receive: Request timed out, this means that the IP address is available for use with the Axis device. Check all cabling and reinstall the device.

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address field.

If the password for the root account is lost, the device must be reset to the factory default settings.

If the IP address has changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

For authentication to work properly, the date and time settings in the Axis device must be synchronized with an NTP server. Go to System > Date and time.

To access the device externally, it is recommended to use one of the following applications for Windows®:

AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs.

AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems.

AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.

Check if your router supports multicasting, or if you need to configure the router settings between the client and the device. You might need to increase the TTL (Time To Live) value.

Check with your network administrator that the multicast addresses used by the Axis device are valid for your network.

Check with your network administrator to see if there is a firewall that prevents viewing.

Ensure that your graphics card uses the latest driver. You can usually download the latest drivers from the manufacturer’s website.

Modify the settings for your graphics adapter. Go to the adapter’s documentation for more information.

Factors that can affect a lower frame rate than expected include:

See the relevant section for information on Color saturation being different in H.264 and Motion JPEG.

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the network administrator that there is enough bandwidth available.

Lower the image resolution.

Log in to the device’s web interface and set a capture mode that prioritizes frame rate. If you change the capture mode to prioritize frame rate it might lower the maximum resolution, depending on the device used and capture modes available.

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis device.

Web browsers don’t support H.265 decoding. Use a video management system or application that supports H.265 decoding.

If the server/broker supports WebSocket/WebSocket Secure (WS/WSS), typically on port 443, use this protocol instead. Check with the server/broker provider to see if WS/WSS is supported and which port and basepath to use.

If the server/broker supports ALPN, the use of MQTT can be negotiated over an open port, such as 443. Check with your server/broker provider to see if ALPN is supported and which ALPN protocol and port to use.

Step 1. Use a can of compressed air to remove dust and loose dirt from the device.

Step 2. If necessary, clean the device with a soft microfiber cloth dampened with lukewarm water.

Step 3. To avoid stains, dry the device with a clean, nonabrasive cloth.

NOTICE:

Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device.

Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.

To check for errors on the SD card, go to Tools and select Check.

Format the SD card to change the file system and erase all data. You can only format the SD card to the ext4 file system. You need a third-party ext4 driver or application to access the file system from Windows®.

Use the Encrypt tool to format the SD card and enable encryption. This erases all data stored on the SD card. Any new data you store on the SD card will be encrypted.

Use the Decrypt tool to format the SD card without encryption. This erases all data stored on the SD card. Any new data you store on the SD card will not be encrypted.

The following factors are the most important to consider:

High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth.

Rotating the image in the GUI can increase the product’s CPU load.

Access by large numbers of Motion JPEG clients or unicast H.264/H.265/AV1 clients affects the bandwidth.

Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and bandwidth. Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that streams are identical.

Accessing video streams with different codecs simultaneously affects both frame rate and bandwidth. For optimal performance, use streams with the same codec.

Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.

Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.

Heavy network utilization due to poor infrastructure affects the bandwidth.

Viewing on poorly performing client computers lowers perceived performance and affects frame rate.

Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.

The control button is used for:

Resetting the product to factory default settings.

Connecting to a one-click cloud connection (O3C) service over the internet. To connect, press and release the button, then wait for the status LED to flash green three times.