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****** Page 1 ****** ATEN HDMI over IP Video Extender VE8900 VE8950 User Manual aten.com
****** Page 2 ****** VE8900 / VE8950 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection agamst harmful Interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used m accordance With the instruction manual, may cause harmful interference to radio commumcations. Operation of this equipment in a residential area is likely to cause harmful Interference in which case the user will be required to correct the interference at his own expense. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Warning: Operation of this equipment m a residential environment could cause radio Interference. Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (l) this device may not cause harmful interference, and (2) this device must accept any interference received, including Interference that may cause undesired operation. RoHS This product is RoHS compliant.
****** Page 3 ****** VE8900 / VE8950 User Manual SJ/T 11364-2006 The following contams information that relates to China. O o O o iqffr% o o o o o o
****** Page 4 ****** VE8900 / VE8950 User Manual Preface About This Manual This User Manual is provided to help you get the most from your VE8900 VE8950 device and the ATEN VE Manager. It covers all aspects of Installation, configuration, and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction and Getting Started, introduces you to the features and purposes of VE8900 / VE8950 HDMI over IP Video Extenders. Chapter 2, Hardware Setup, introduces you to panel components and provides step-by-step instructions for installing and setting up your VE8900 VE8950 hardware. Chapter 3, Panel Operation, provides LED indicator information and functions of the panel pushbuttons. Chapter 4, Management, provides an overview of the VE Manager’s mam screen and step-by-step instructions of creating and editing display layouts. Chapter 5, System Settings, provides information on the general settings, and how to back up, restore, and upgrade the VE8900 / VE8950 system firmware. Appendix, provides product safety instructions, technical support details, and product specifications. iv
****** Page 5 ****** VE8900 / VE8950 User Manual Conventions This manual uses the followmg conventions: Monospaced 1. Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them [Ctrl+Alt]. Numbered lists represent procedures with sequential steps. Bullet lists provide information, but do not involve sequential steps. Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start Run means to open the Start menu, and then select Run. Indicates critical information. Product Information For Information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International North America aten.com aten-usa.com
****** Page 6 ****** VE8900 / VE8950 User Manual User Information Online Registration Be sure to register your product at our online support center: International eservice.aten.com Telephone Support For telephone support, call this number: International China Japan Korea North America United Kingdom User Notice 886-2-8692-6959 86-400-810-0-810 81-3-5615-5811 82-2-467-6789 1-888-999-ATEN ext 4988 44-8-4481-58923 All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or wan-anties, either expressed or implied, with respect to the contents hereof and specifically disclaims any wan-anties as to merchantability or fitness for any particular purpose. Any of the manufacturer’s software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicmg, repair and any incidental or consequential damages resulting from any defect in the software. The manufacturer of this system is not responsible for any radio and/or TV Interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference. The manufacturer is not responsible for any damage Incurred in the operation of this system if the correct operational voltage settmg was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE. vi
****** Page 7 ****** VE8900 / VE8950 User Manual Package Contents Check to make sure that all of the components are present and in good order. If anything is missmg or was damaged in shippmg, contact your dealer. VE8900T 1 1 I I VE8900 HDMI over IP Transmitter RS-232 Tenninal Block 5 V Power Adapter User Instluctions VE8900R 1 1 I I VE8900 HDMI over IP Receiver RS-232 Terminal Block 5 V Power Adapter User Instructions VE8950T 1 I I I VE8950 4K HDMI over IP Transmitter RS-232 Terminal Block 5 V Power Adapter User Instructions VE8950R 1 1 I I VE8950 4K HDMI over IP Receiver RS-232 Terminal Block 5 V Power Adapter User Instmctions vii
****** Page 8 ****** VE8900 / VE8950 User Manual Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the device or to any other connected devices. Note: The VE8900 / VE8950 product finnware may have been updated with new features after the release of this manual. For an up-to-date VE8900 VE8950 user manual, visit aten.com/global/en/ viii
****** Page 9 ****** VE8900 / VE8950 Table of Contents Preface About This Manual Conventions Product Information User Information Package Contents Table of Contents 1. 2. 3. 4. Introduction and Getting Started Overview. Features and Benefits. Getting Started Tasks . Hardware Setup Components VE8900T / VE8950T Rear View . VE8900R / VE8950R Front View Mounting the VE8900 / VE8950 Device Wall Mount Rack Mount.. Connecting VE8900 / VE8950 . Panel Operation Overview.. Status LEDs Panel Controls . Assigning Sources Using the Device Panel .. Management Overview.. Looking Up the Login IP Address . Logging In and Configuring VE Manager Assigning Sources Using VE Manager.. The Main Screen Configuring and Setting Up a Video Wall . Creating a Video Wall Layout User Manual iv vi vii .ix 1 2 5 7 .8 8 10 10 10 11 15 15 16 17 19 .20 .21 24 25 27 28 ix
****** Page 10 ****** VE8900 / VE8950 User Manual Editing a Video Wall Layout Editing a Preview… Managing VE8900 / VE8950 Devices. Checking VE8900 / VE8950 Statuses . Setting a Source Video as Favorite 5. System Settings Overview General Settings Transmitter Settings Receiver Settings Maintenance Upgrading VE8900 / VE8950 Device Firmware Backing Up VE8900 / VE8950 Device Settings Restoring VE8900 / VE8950 Account Settings Appendix Safety Instructions. General Rack Mounting Technical Support Specifications Supported Browsers Limited Warranty Device Settings 30 31 32 .32 33 35 35 37 39 41 .41 42 .43 44 45 45 47 48 49 51 52
****** Page 11 ****** Chapter 1 Introduction and Getting Started Overview The ATEN VE8900 / VE8950 Video over IP Extenders deliver visually lossless 1080p / 4K AV signals with low latency over long distance via a standard Gigabit network. The VE8900 VE8950 provides an effective, easy-to-use, and economical digital signage solution with the following features and advantages that directly address the challenges system integrators encounter when implementing AV over IP systems: • Limitless scalability and flexibility • No complicated IP setup • No server PCs or software required • Go fulther for less with daisy chaming Engineered to meet today’s demands of large scale, multi-display, 1080p 4K signal transmission, and designed to be easy to set up and operate, the VE8900 / VE8950 Video over IP Extender is an ideal product for a wide range of environments, such as trade shows, an-ports, muversity campuses, conference centers, and shoppmg centers.
****** Page 12 ****** Chapter 1. Introduction and Getting Started Features and Benefits Light weight Compression with Ultra-low Latency Delivers visually lossless high-quality video up to 1080p @ 60 Hz (VE8900) / 4K @ 30 Hz (VE8950) Ensures stunnmg quality video usmg advanced video lossless compression technology EDID ExpertTM selects the optimum EDID settings for smooth power-up, high quality display and the best video resolution across different screens Limitless Scalability and Flexibility Extends AV connections from a simple point-to-point to a multi-point to multi-point setup via LAN without distance limitations Offers multi-functionality in extender, splitter, matnx switch, video wall and daisy chain applications Mix and match the latest 4K displays and 1080p screens. The built-in scaler automatically scales incoming video signals to match the maxmmum resolution of the connected display devices Note*: VE8900R supports up to 1080p. Downscaling from 4K to 1080p is not available on this FULL HD 10800 VE8900R* cat 4K Blu-ray Player 2 Netwcrk Switch VE8950T FULL 10800 VE8900R* I(BOP Media Player VE8950R VE8900T Box Video Wall VEß950R x4 web GUI Laptop VE8950T
****** Page 13 ****** VE8900 / VE8950 User Manual No Complicated IP Setup • Simple configuration that requires no IT experience or extra leammg • Eff01tlessly switches among Input sources via top panel pushbuttons No Additional Server PCs or Software Required • Supports web GUI for device management • No additional server PCs, control boxes, or software/drivers are needed Go Further For Less with Daisy Chaining Connects multiple displays tlu•ough a Single polt to utilize every polt of the network switch and maxllnlze their value Easily expandable — cabling and system deployment is easy with no huge network switches and fewer cables needed Perfect for large-scale deployment covering hundreds of meters, such as hotel facilities, anports, university campuses, stations, shopping malls, and exhibition centers Note: Depending on your network architecture, we recommend daisy chaining up to 30 units. Please contact ATEN representatives for more details. VE8050T Bayer O VE05(R Distance loon-t VE6950R 200m Use daisy chains to configure a video wall or expand the AV system hundreds of meters 3
****** Page 14 ****** Chapter 1. Introduction and Getting Started Video Wall Support • Supports up to 8 x 8 video wall (64 displays)* • Supports horizontal or vertical (900 rotation) display orientation • Easily switches layout profiles, preview and drag-and-drop video sources via the Intuitive web GUI Note: If you experience issues related to your network architecture, please contact ATEN representatives for support. Embedded / De-embedded Audio Support • For VE8900T / VE8950T — separate audio signal can be embedded Into the HDMI stream • ForVE8900R/VE8950R-audi0 stream can be extracted from the HDMI stream and delivered as a separate audio signal Multiple Control Channels • Multiple control methods — the system can be managed via Ethernet or top-panel pushbuttons • USB Connectivity — USB port (USB 2.0) allows for connection of devices such as keyboard, mouse, flash drive, printer, and other USB peripherals • Bi-directional IR Channel — IR transmission is processed one way at a time • RS-232 Channel — bi-directional RS-232 serial port allows for connection of peripherals such as touch screens and bar code scanners 4
****** Page 15 ****** VE8900 / VE8950 User Manual Getting Started Tasks Follow the steps below to install, connect, configure, and gettmg started with your VE8900 / VE8950 devices. l. 2. 3. 4. Decide your network architecture and configuration. For more information, see the Implementation Guide. Install the VE8900 / VE8950 devices. For more information, see Mounting the VE8900 / VE8950 Device, page 10. Connect the VE8900 / VE8950 devices to sources, displays, network, and other hardware devices as required. For more mfonnation, see Connecting VE8900 / VE8950, page 11. Use one of the following methods to assign input sources. Note: Skip this step if you have a point-to-point setup. In a point-to-point setup, source input is automatically assigned. • Assign input sources using the device panel. For more mfonnatlon, see Assigning Sources Using the Device Panel, page 17. • Assign input sources using VE Manager. For more information, see Logging In and Configuring VE Manager, page 21 and Assigning Sources Using VE Manager, page 24 5
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****** Page 17 ****** Chapter 2 Hardware Setup Before you proceed to hardware setup: l. 2. Please review the safety information regarding the placement of this device in Safety Instructions, page 45. Do not power on the VE8900 / VE8950 device until all the necessary hardware is connected. Components VE8900T 1 VE8950T Front View 0 No. 1 2 3 4 5 Component HDMI In Audio Jack IR Port RS-232 Terminal Block USB Type-B Function Connects an HDMI cable from the source device. Connects to an analog audio player from the source device. Note that microphones are not supported. Connects to an IR receiver/transmitter to allow for configuration using a remote control. Connects to a computer for serial control. Connects to a virtual media or a USB peripheral device. 7
****** Page 18 ****** Chapter 2. Hardware Setup VE8900T 1 VE8950T Rear View No. 1 2 Component LAN Port Power Jack Function Connects the unit to LAN with a network cable. Connects to the DC power adapter to provide power to the unit. VE8900R 1 VE8950R Front View O No. 1 2 3 4 5 8 Component USB Type-A RS-232 Terminal Block Audio Jack IR Port HDMI Out Function Connects to virtual media or a USB peripheral device. Connects to a serial device. Connects to a speaker from the output device. Connects to an IR receiver/transmitter to allow for configuration using a remote control. Connects to an HDMI cable from the output device.
****** Page 19 ****** VE8900 / VE8950 User Manual VE8900R 1 VE8950R Rear View No. 1 2 3 Component LAN 1 Port LAN 2 Port Power Jack Function Connects the unit to LAN with a network cable. Connects to another VE8900R / VE8950R with a network cable in a daisy-chain setup. Connects to the DC power adapter to provide power to the unit. 9
****** Page 20 ****** Chapter 2. Hardware Setup Mounting the VE8900 / VE8950 Device Wall Mount Secure or hang the VE8900 VE8950 device to the wall using the built-in brackets. Rack Mount Use the VE-RMKIU Rack Mount Kit to rack-mount the VE8900 / VE8950. For more information about this accessory, go to aten.com/products 10
****** Page 21 ****** VE8900 / VE8950 User Manual Connecting VE8900 1 VE8950 Follow the steps below to connect your VE8900 / VE8950 devices with the hardware as required. Note: • For details on LED indicators to help you identify statuses of connection or signal transmission, see Status LEDs, page 15. • For a list of compatible ATEN products, visit the VE8900 VE8950 product web page at aten.com VE8900R O Remote HDMI Device USB Peripherals (Rear) Serial Device (Front) VE8900T (Rear) (Front) O HDMI sou Device Audio Player o o O Audio Speaker O O IR Transmitter HDMI Display HOMI – USB Cat 50 RS232 RS-232 to Serial Device or PC Control by USB
****** Page 22 ****** Chapter 2. Hardware Setup 1. 2. 3. 4. 5. 6. 7. 8. 12 Connect the HDMI In polt on the VE8900T / VE8950T device to the HDMI Out port on your video source device using an HDMI cable. * ontheVE8900R VE8950R device tothe HDMI In polt on your display device using an HDIVII cable. Depending on your deployment type, connect your VE8900T VE8950T and VE8900R VE8950Rt0thesameLAN. • Point-to-point deployment: directly connect the LAN I Poffs of your VE8900T / VE8950T and VE8900R VE8950Rwith an RJ-45 cable. • Splitter and matrix deployment: connect the LAN I Ports of your VE8900T / VE8950T and VE8900R VE8950Rt0 the network switch with RJ-45 cables. Plug the Power Adapter into the Power Jack on the VE8900T / VE8950T and VE8900R VE8950R devices. (Optional) Connect an RS-232 serial device or peripheral to the RS-232 Terminal Block on your VE8900R VE8950R device. This device can be a computer, touch screen, bar code scanner, or control system. (Optional) Connect an IR transmitter/receiver cable to the IR P01ts of your VE8900T VE8950T and VE8900R VE8950R devices.* (Optional) Connect USB peripherals to the USB ports on your VE8900T VE8950T and VE8900R VE8950R devices.* (Optional) Connect an audio device to the VE8900R VE8950R Audio Jack.
****** Page 23 ****** VE8900 / VE8950 User Manual Note: To receive HDMI audio on the VE8900 VE8950 transmitter, make sure to configure the following in VE Manager: • • Set the transmitter to receive HDMI audio: Go to System Settings > Transmitter > Audio In in VE Manager and change the setting to HDMI To allow for 5.1 or 7.1 sunound sound on a VE8900 / VE8950 receiver, do the following: l. In VE Manager, go to System Settings > Transmitter, access the configuration window for the corresponding transmitter, and then set EDID to Manual. 2. From the VE Manager’s preview area, right-click the receiver and select EDID to allow transmlsslon of the receiver’s EDID to the transmitter I VE Manager k029 T006 1 VE8900 OSD LJ Blank Screen U Mute L} OSO EOIO 1920×1080 The IR- RS-232, and USB signal transmissions are disabled by default. To enable the functions, go to System Settings > Receiver > IR/RS232 or USB in VE Manager and select the signal source. 13
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****** Page 25 ****** Chapter 3 Panel Operation Overview This chapter provides Information on panel LEDs and instructions to operate the VE8900 / VE8950 using the panel buttons. Status LEDs Both the VE8900 VE8950 Transmitter and Receiver have front panel LEDs to indicate their operating and power status. LED Power LINK HDMI Out RJ-45 Connector (Left LED) RJ-45 Connector (Right LED) Indication Lights green Off Lights orange Off Lights orange Blinks orange Off Lights orange Lights green Lights green Blinks green Description The device is powered on. Power is off. LAN is connected. LAN is not connected. The video output is stable. The video output is unstable. The video output is not transmitted. Data is being transmitted at 100Mpbs. Data is being transmitted at IGpbs. LAN is connected and no data is being transmitted. LAN is connected and data is being transmitted. Note: The HDMI Out LED is only available on VE8900 / VE8950 receivers. 15
****** Page 26 ****** Chapter 3. Panel Operation Panel Controls NUVU” 4K HDMI over Extender 4] Horm POW” D o e,TEN 4K HDMI extender u«: POWER No. 1. 2. 3. 4. Note: VE8950 Receiver Name Tx/Rx LEDs ID Number Up (+) / Down (-) Buttons Tx/Rx Switch Button VE8950 Transmitter Description Lights to indicate whether the displayed ID number is of Tx or Rx. Transmitter side: Identifies its ID number Receiver side: Identifies its ID number or the transmitter’s ID number when the panel control is switched to Tx An ID Number blinks to Indicate that it is been used by another VE8900 / VE8950 device. • Assign ID numbers on VE8900 / VE8950 devices. • Assign the source video (transmitter) for the receiver Press to switch control between a receiver and its corresponding transmitter. The VE8900 VE8950 device automatically locks its panel when it idles for I minute. To unlock the panel, press and hold the Down (-) button for 3 seconds. Tx/Rx LEDs and Tx/Rx Switch Button are only available on VE8900 VE8950 receivers. 16
****** Page 27 ****** VE8900 / VE8950 User Manual Assigning Sources Using the Device Panel l. 2. 3. Assign an ID number to each of your VE8900R / VE8950R devices. a) On a VE8900R / VE8950R device, make sure the control is switched to Rx, in which case the Rx LED lights up. If not, press the Tx/Rx switch button. b) Use the Up (+) and Down (-) buttons to assign an ID number to this receiver. c) Repeat steps I (a) and I (b) on each of your VE8900R VE8950R devices. For a matrix setup, assign an ID number to each of your VE8900T / VE8950T devices. a) On a VE8900T / VE8950T device, use the Up (+) and Down (-) buttons to assign an ID number to this transmitter. b) Repeat step 2 (a) on each of your VE8900T / VE8950T devices. Assign source inputs to your VE8900R / VE8950R devices. a) On a VE89()0R VE8950R device, press the Tx/Rx switch button to switch the control to TX, in which case the Tx LED lights up. b) Use the Up (+) and Down (-) buttons to assign a source input to this receiver. c) Repeat steps 3 (a) and 3 (b) on each of your VE8900R VE8950R devices. 17
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****** Page 29 ****** Chapter 4 Management Overview ATEN VE8900 / VE8950 HDMI over IP Video Extenders can be remotely and centrally managed using a built-in utility program, the ATEN VE Manager. Accessed tlrough a web browser, this utility provides a central platform that allows you to do the following: Feature Configure transmitter and receiver settings Monitor transmitter and receiver statuses Create display templates Details See Transmitter Settings, page 37 and Receiver Settings, page 39. See Checking VE8900 / VE8950 Statuses, page 32. See Creating a Video Wal/ Layout, page 28. 19
****** Page 30 ****** Chapter 4. Management Looking Up the Login IP Address Follow the steps below to download IP Installer utility, and use the utility to look up the IP address of your VE8900 / VE8950 transmitter. l. 2. 3. 4. 20 Download the IP Installer utility from the VE8900 / VE8950 web page: aten.com/download Unzip and execute the downloaded IP Installer. The Network Device IP Installer screen appears. Click Enumerate to search for ATEN devices in the network. The detected devices are shown in Device List. Use the IP address of any VE8900 VE8950 transmitter to log in VE Manager.
****** Page 31 ****** VE8900 / VE8950 User Manual Logging In and Configuring VE Manager On a computer with web access, follow the steps below to log in VE Manager. l. 2. 3. Open a web browser and type the IP address you obtained using IP Installer Utility. This screen appears. VE8900 Login Select your user level as sword LOGIN Select Administrator for User Level and type password for the Password field. This screen appears upon first login. 1. Clock Setup 2. Search Devi« What time is it? 3. SetlDf1P YEAR / MONTH / DAY AM HOUR MIN with CANCEL NEXT Specify a date and tme for the VE Manager usmg one of the following methods: To keep the current date and time settmgs, select Keep current time. To adopt the date and time settings of the endpoint used to access VE Manager, select Sync with computer time. To specify a different date and tune, type the desired date and tune. Make sure the date is typed in this format: YYYY/MNI/DD. 21
****** Page 32 ****** Chapter 4. Management 4. 5. 6. 22 Click NEXT. This screen appears. The setup wizard lists the VE8900 VE8950 transmitters and receivers found in the network. 1. Clock Setup 2. Search Device Transmitters 3. Set ID Receivers BACK NEXT To configure device IP addresses, select the devices from the list, and then click Next. This screen appears. 1. Clock Setup Transmitter 2. Search Device Receiver 3. SetlD/1P Auto 19 BACK DONE Click the IP Setup drop-down box to select a method for assigning IP addresses to the managed VE8900 VE8950 devices. Auto: Select this option to have IP addresses automatically assigned by VE Manager. DHCP: Select this option to have IP addresses dynamically assigned by a DHCP server. Manual: Select this option to designate IP addresses for the managed video extenders. For details, see the step below.
****** Page 33 ****** 7. 8. 9. VE8900 / VE8950 User Manual To manually assign IP addresses, follow the steps below. a) From the Set ID IP page, select Manual for IP Setup. This screen appears. 1. Clock Setup Setup TCOL Itc:ul F 2 Search Device Receiver 3. Set ID/IP ROOL RC04 BACK DONE b) In the Transmitter and Receiver fields, type valid IP address ranges. c) Click Refresh to start assignmg IP addresses. d) When the assignment is complete, VE Manager displays the assigned IP addresses. To re-assign device IDs- click and type a new ID for the target VE8900 VE8950 device. 1. Clock Setup IP Setup Transmitter T002 7002 Auto Auto IP 2. Search Device Receiver R002 R002 3. Set ID/IP Auto IP Auto IP Auto IP Auto IP Click Done. The VE Manager’s mam screen appears. Note: • For security reasons, ATEN recommends changing the password at first login. For details on account settings, see Account Settings, page 44. • To access these settings again, click@from the VE Manager’s mam screen, and then click 23
****** Page 34 ****** Chapter 4. Management Assigning Sources Using VE Manager Follow the steps below to assign Input sources usmg VE Manager. l. 2. 24 From the main screen, click and then click the Receiver tab. The managed VE8900 VE8950 receivers appear. System Settings rarsrnittet VE8900 192.168072 RC02 VE8900 192.168.0.75 VE8900 192.168078 Ce. Ltd. VE8900 192.1680174 Assign a source for each of the VE89()0 / VE8950 receivers. a) Move the cursor to a receiver. A green arrow appears at the top right corner of the receiver preview window. b) Click the green an•ow. A drop-down menu appears. System Settings General Transmitter Configuration Receiver VE8900 VE8900 co. ku. VE8900 192.168-0.74 c) From the drop-down menu, click Configuration. This window appears. ROOI e Name iP Address Connected TX VE8900 O DHCP O System Auto @ Manual tp Address Subnet Mask Gateway I toot 072 855.2552550 192 $8 0154 IR/RS232 USB Fast Switching RS232 Baudrate Default O Follow Path Manual O F0110’W Video Path 115200 CANCEL SAVE d) Click the Connected Tx drop-down an-ow and select a Tx source. e) Repeat steps 2 (a) to 2 (d) to assign sources for each of the receivers.
****** Page 35 ****** VE8900 / VE8950 User Manual The Main Screen You can access the following controls from the VE Manager’s mam screen. ATEN Video Extender Manager O No. I 2 3 4 Component Description Previews for Video Shows a preview of created video walls, Walls and Receivers Individual video receivers, and daisy chain Preview Size Create/Edit Video Wall OSD setups. • For details about creating video wall templates, see Creating a Video Wall Layout, page 28. • For details about controls m a preview, see Editing a Preview, page 3 1 Drag the slider bar to adjust the size of preview windows. Click to create [or edit] video wall templates. For details, see Configuring and Setting Up a Video Wall, page 27. Globally enables or disables panel control of the VE8900 / VE8950 devices used m managed video walls. To enable or disable panel control ofVE8900 / VE8950 devices for a single video wall, use the OSD setting for a preview wmdow. For details, see Configuration Menu In Editing a Preview, page 3 1 25
****** Page 36 ****** Chapter 4. Management No. 5 6 7 8 9 10 II 26 Component Daisy Chain Sorting Tool System Settings Log Out Favorite Description Click to detect daisy chain setups. Click to sort the display sources in ascending or descending order by device IDs. Chck to access system settings, Including the general settings, transmitter settings, receiver settings, finnware update, backup, and restore settings, and account settings. For more details, see Chapter 5, System Settings. Click to log out VE Manager. This is a list of display sources that the user marked for quick access. Click to display or hide the list. For details, see Managing VE8900 / VE8950 Devices, page 32. Source List Display Click to list transmitters (Source List) usmg Mode Source List preview wmdows or device names. Lists the display sources and identifies each source with its conesponding transmitterz
****** Page 37 ****** VE8900 / VE8950 User Manual Configuring and Setting Up a Video Wall To configure a video wall, follow the steps below. l. Make sure you have created a video wall template for your specific needs. For detailed steps, see Creating a Video Wall Layout, page 28. 2. From the VE Manager’s main screen, drag and drop input sources from the Source List onto the created video wall layout. In the following example, the display source TO()2 is assigned to this video wall layout, which has four monitors, ROOI to R004, merged to form an enlarged display of one source video. vTEN Video Extender Manager ………………………….„………….,…….- OSD New Video Will Name Note: For details on editing video wall settings, see Editing a Preview, page 31 and Editing a Preview, page 31. 27
****** Page 38 ****** Chapter 4. Management Creating a Video Wall Layout To create a new layout, chck Create/Edit Video Wall from the mam screen. This wmdow appears. A preview of the layout is shown m the middle. Create/Edlt Video Wall NAME New Name 2. Nutto•et o’ Oi*Aays Horizontal; Vertic•l; 4, Select Op«ation V.•deo Will U Splitter Cuac•mize CANCEL CREATE 2. 28 Configure your video wall layout as required. Use the preview to help you visualize the layout. Control Name Number of Displays Description Type to name this video wall layout. Define the following parameters. • Horizontal and Vertical: Click the drop-down boxes to select the number of displays for your video wall. Click Refresh to show a preview of your configuration. • Display orientation: Select horizontal or vertical display. A veltical display is a 900 clockwise rotation of the horizontal display. Bezel Dimensions Type to specify the top/bottom and right/left widths of the monitor frame.
****** Page 39 ****** Control Operation Mode ceal Ratio Full Natural VE8900 / VE8950 User Manual Description Select an operation mode for your video wall. • Video Wall: Select this option to set up a video wall. • Splitter: Select this option to set up a display of identical content on multiple momtors. • Customized: Select this option to create a customized display. Click New layout m the list to rename this template. Click and hold the slider bar to enlarge or reduce the size of preview windows. Use this button to merge displays. Click to select the desired monitors from the layout preview and click the button to merge the monitors. Use this button to separate already merged momtors. Select a merged monitor from the layout preview, and then click the button. Full: Click to display source videos in full extension. Natural: Click to displays source videos in their original aspect ratio. 3. From the preview area, click the drop-down boxes to define the output receiver for each monitor. An already selected, unavailable receiver is marked with an asterisk (*). Create/Edit Video Wall Ratio Natural rocc rou 1. NAME New Narne 2. of Oisp•ays twit” l: $ , Dimensiawtnmfl 10 10 4. Sobe«t Operation Mode Video Wall Splitter CANCEL CREATE 29
****** Page 40 ****** Chapter 4. Management 4. Click CREATE. The new video wall template is created and displayed on the mam screen. etTEN I Video Extender Manager OSD•• New Video New C D16 ATEN InternatWia’l Ltd. Editing a Video Wall Layout ource rml vraqt’0 To edit a video wall layout, from the VE Manager’s main screen, click the top- right comer of the layout you wish to edit, and then select Edit. For more details on video wall settings, see Creating a Video Wall Layout, page 28. •TEN I Video Extender Manager Vitec. Xlt6 A ‘ÉN 30 Source Favorite
****** Page 41 ****** VE8900 / VE8950 User Manual Editing a Preview You can edit the followmg settmgs for a video wall layout. etTEN I Video Extender Manager OSO•• New v. e ÅI’EN Lug. l. 2. 3. Control Operation Mode Assigned Receiver Configuration Menu Description Click the drop-down list to select an operation mode. Displays the assigned receiver for the monitor. Tip: For an un-merged monitor, double-click the monitor to open up the settings page for the assigned receiver. Click the top-right corner to access the following controls: Blank: Disables the display on this video wall. Mute: Disables audio transmission to this video wall. OSD: Enables or disables the panel control of all VE89()0 VE8950 devices for this video wall. Edit: Click to access the video wall layout settings. For more details on video wall settings, see Creating a Video Wall Layout, page 28. Delete: Click to remove this layout from VE Manager. For a receiver, this option is only available when it is offline. 31
****** Page 42 ****** Chapter 4. Management Managing VE8900 / VE8950 Devices Checking VE8900 / VE8950 Statuses You can check the statuses of your VE89()0 / VE8950 devices usmg by clicking from the mam screen, and then the Transmitter or Receiver tab. General VE8900 System Settings VE8900 The status for a VE8900 / VE8950 device is Indicated with a colored circle. See the table below for status indicators and the con-esponding descriptions. Indicator Green Orange Grey 32 Description The device IS connected and active. The device is on standby. The device is offline.
****** Page 43 ****** VE8900 / VE8950 User Manual Setting a Source Video as Favorite To set a frequently used source video as Favorite for quick access, follow the steps below. l. 2. 3. Move your cursor to the source video 111 the Source List. A green arrow appears at the top-right corner. Click the green arrow. A drop-down menu appears. Video Extender Manager OSD VX*O AIEN Co. Lu Select Set as favorite. The transmitter is marked as favorite. 33
****** Page 44 ****** Chapter 4. Management This Page Intentionally Left Blank 34
****** Page 45 ****** Chapter 5 System Settings Overview The System Settings page allows you to specify device date and time, configure settings of connected VE8900 / VE8950 devices, upgrade device firmware, and back up the VE Manager’s settings. General Settings The General tab contains the date, time, and panel lock settings. System Settings General Transmitter Time 2017 / 07 02 Auto Key Lock: CUY / 14 12 Enable Disable 2017107/14 2016 ATEN CA. Ld To access the General tab, click from the mam screen, and then click the General tab. • Date and time: Click and type the desired information and click Set to save the settings. • Auto Key Lock: Select Enable to lock the panel control ofall connected VE8900 / VE8950 devices. To unlock the panel ofa single VE89()0 / VE8950 device, press and hold the I)mvn (-) button on the top panel for 3 seconds. Note: The VE8900 / VE8950 device automatically locks its panel when it idles for I minutes. 35
****** Page 46 ****** Chapter 5. System Settings • Installation Wizard: Click on the top-right corner to open up the installation wizard. For details, see Logging In and Configuring VE Manager, page 21. Click Apply for the settings to take effect on the connected VE8900 VE8950 devices. 36
****** Page 47 ****** VE8900 / VE8950 User Manual Transmitter Settings The Transmitter tab displays the managed VE8900 / VE8950 transmitter devices and provides access to the settings. To access transmitter settings, follow the steps below. Click Configuration. This window appears. l. 2. 3. 4. From the mam screen, click and then click the Transmitter tab. The managed VE8900 VE8950 transmitters appear. 192.168071 # System Settings 192.1680-73 Move the cursor to a transmitter you wish to configure. A green an-ow appears at the top right corner of the transmitter preview wmdow. Click the green an-ow. A drop-down menu appears. TOOI e Name IP Address Transmitter Can@uratiiÜi 192.100.71 VESWO O OHCP Systern Auto O Manual Subnet Mask Gateway # System Settings 192.168073 EDIO RS232 Default O HOMI ’69 2543 CANCEL Analog SAVE 37
****** Page 48 ****** Chapter 5. System Settings 5. 6. 38 Configure the settings as required. • Name: Click to rename the transmitter. IP Address: Specifies how the transmitter obtains its IP address. By default, this field is set to System Auto. • DHCP: Select this option to have the IP address automatically assigned by a DHCP server. • System Auto: Select this option to have the IP address automatically assigned by the VE Manager. • Manual: Select this option to designate an IP address for the transmitter. Manually type the IP Address, Subnet Mask, and Gateway for the device. Audio In: Select your audio signal type. EDID: After receiving EDID infonnation from the connected display, the VE8900T VE8950T analyzes this infonnation and sets up the Input source. Select an EDID mode that suits your needs. • Default: Sets up the input to an optimum configuration based on ATEN’s predefined list ofEDID • Auto: Sets up the input to the best resolution of the connected displays. • Manual: Sets up the input to user’s configuration. • Remix: Sets up the input to an optimum resolution of the connected displays. • RS-232 Baud Rate: Select a suitable baud rate. Default: Click to restore the transmitter’s settings to default. Click SAVE to keep the changes.
****** Page 49 ****** VE8900 / VE8950 User Manual Receiver Settings The Receiver tab displays managed VE8900 / VE8950 receiver devices and provides access to the settings. To access receiver settings, follow the steps below. l. 2. 3. 4. From the mam screen, click and then click the Receiver tab. The managed VE8900 VE8950 receivers appear. System Settings Tra.rg,nütt« O RODI VE8900 VE89(X) VE8900 192168.078 JUX)4 192.168.0.74 Move the cursor to a receiver you WISII to configure. A green arrow appears at the top right corner of the receiver preview window. Click the green an-ow. A drop-down menu appears. System Settings General Transmitter M aintenance unann Configuration VE8900 4. VE8900 192168-0.78 VE8900 192.16&0.74 From the drop-down menu, click Configuration. This window appears. ROOI e Name IP Address Connected TX VE8900 O DHCP C) System Auto @ Manual IP Address Subnet Mask Gateway ,192.168.0.72 255.255-205.0 u; IJS3 Fast Switching RS232 Baudrate Default O V&law Video Path Manual N/A O Vldeo Path •S Manual N/A ‘1920X1080 CANCEL SAVE 39
****** Page 50 ****** Chapter 5. System Settings 5. 6. 40 Configure the settings as required. • • Name: Type to name the receiver. IP Address: Specifies how the receiver obtains its IP address. By default, this field is set to System Auto. • DHCP: Select this option to have the IP address automatically assigned by a DHCP server. • System Auto: Select this option to have the IP address automatically assigned by the VE Manager. • Manual: Select this option to designate an IP address for the receiver. Manually type the IP Address, Subnet Mask, and Gateway for the device. Connected Tx: Defines the video source for th1S receiver. IR/RS-232: Sets the source for IR/RS-232 signals. By default, the IR and RS-232 are disabled (Manual > N/A). • Follow Video Path: Select this option to receive IR/RS-232 signals from the transmitter (Connected TX) where the receiver obtains its video source. • Manual: Use th1S setting to select a different source for obtaining IRRS-232 signals. USB: Sets the source for the connected USB devices. • Follow Video Path: Select this option to receive USB signals from the transmitter (Connected TX) where the receiver obtains Its video source. • Manual: Use th1S setting to select a different source for obtaining USB signals. Fast S”itching: Click to define the resolution for fast switching. Note: For best results, ATEN recommends setting this field to the same • resolution with your video source and make sure this setting is identical on all VE8900 / VE8950 receivers. RS-232 Baudrate: Click to define the baud rate for the receiver. Default: Click to restore the receiver’s settings in this window to default. Click SAVE to keep the changes.
****** Page 51 ****** VE8900 / VE8950 User Manual Maintenance The Maintenance tab allows you to upgrade device firmware, back up transmitter and receiver layouts, and restore devices to previously backed up settings. Upgrading VE8900 1 VE8950 Device Firmware To upgrade the VE8900 VE8950 device firmware, follow the steps below. 1. 2. 3. 4. 5. From the mam screen, click and click the Maintenance tab. This screen appears. The Firmware Upgrade section lists the detected transmitter and receiver devices, and their finnware versions. System Settings C..rm•so NO Click Browse to locate a previously saved firmware file. Click to unselect any devices that do not require the upgrade. By default, any upgrades that involve a version rollback will be ignored. To apply both upgrades and version rollbacks, unselect Check Firmware Version. Click Upgrade to start upgrading. 41
****** Page 52 ****** Chapter 5. System Settings Backing UP VE8900 1 VE8950 Device Settings You can expolt transmitter and receiver layouts for backup or migration purposes. From the mam screen, click@, and then chck the Maintenance tab. This screen appears. System Settings No cro•n Backup/Restore V tae 2. 42 Click Back up. A confirmation message appears when the backup is complete.
****** Page 53 ****** VE8900 / VE8950 User Manual Restoring VE8900 1 VE8950 Device Settings You can restore your VE Manager to a previously saved set of settings on transmitter and receiver layouts. From the mam screen, click@, and then click the Maintenance tab. This 2. 3. screen appears. System Settings No croon B#kuptRestore V tie Click Browse to locate a previously saved settmgs file. Click Restore to start overwriting the settings to the VE Manager. A confinnatlon message appears when the backup is complete. 43
****** Page 54 ****** Chapter 5. System Settings Account Settings VE Manager contains two account levels, the Administrator and the User level. The default passwords and privileges are detailed in the table below. Account Level Administrator User Default Password password password Privileges All settings Source assignment and VE8900 / VE8950 receiver allocation on video wall layouts only To change the default password, click@from the main screen, and then click the Account tab. 44 System Settings Receiv« Administrator Old Password New P Confirm user Old Password New P
****** Page 55 ****** Appendix Safety Instructions General • • This product is for indoor use only. Read all of these Instructions. Save them for future reference. Follow all warmngs and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openmgs must never be blocked or covered. The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed m a built m enclosure unless adequate ventilation has been provided. Never spill liquid of any kind on the device. Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. The device should be operated from the type of power source Indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. The device is designed for IT power distribution systems with 23 OV phase-to-phase voltage. To prevent damage to your installation it is important that all devices are properly grounded. The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug Into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wirmg codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tlipped over. 45
****** Page 56 ****** Appendix • If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. • To help protect your system from sudden, transient increases and decreases In electrical power, use a surge suppressor, Ime conditioner, or unmtenmptible power supply (UPS). • Position system cables and power cables carefully; Be sure that nothing rests on any cables. • Never push objects of any kind into or tlu•ough cabinet slots. They may touch dangerous voltage points or short out pmts resulting In a risk of fire or electrical shock. • Do not attempt to service the device yourself. Refer all servicing to qualified service personnel. • Ifthe following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repalll The power cord or plug has become damaged or frayed. Liquid has been spilled into the device. The device has been exposed to ram or water. The device has been dropped, or the cabinet has been damaged. The device exhibits a distmct change m performance, Indicating a need for service. The device does not operate normally when the operatmg instructions are followed. • Only adjust those controls that are covered In the operatmg Instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair. 46
****** Page 57 ****** VE8900 / VE8950 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack. Use caution when pressmg the device rail release latches and sliding a device Into or out of a rack; the slide rails can pmch your fingers. After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack. Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit ratmg. Make sure that all equipment used on the rack — including power stlips and other electrical connectors — is properly grounded. Ensure that proper airflow is provided to devices in the rack. Ensure that the operatmg ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer. Do not step on or stand on any device when servicmg other devices m a rack. 47
****** Page 58 ****** Appendix Technical Support International • For online technical support — including troubleshooting, documentation, and software updates: support.aten.com • For telephone support, See Telephone Support, page vi: North America Email Support Online Technical Support Troubleshooting Documentation Software Updates Telephone Support email@example.com aten-usa.com/support 1-888-999-ATEN ext 4988 When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase Your computer configuration, including operatmg system, revision level, expansion cards, and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 48
****** Page 59 ****** VE8900 / VE8950 User Manual Specifications Function Video Input Interfaces Impedance Max. Distance Video Output Interfaces Impedance Video Max. Data Rate Compliance Max. Resolutions I Distances Audio Input Output Connectors Unit to Unit VE8900R VE8950R N/A N/A N/A VE8900T VE8950T 1 x HDMI Type A Female (Black) 100 a Average: 150 — 500Mbps HDMI HDMI (4K) HDCP Compatible HDCP Compatible U t01080p@100m Cat 5e/6, point to point) up to 4K@100m (Cat 5e/6, point to point) *4K supported: 4096 x 2160 3840 x 2160 @ 30Hz Control RS-232 USB Power Connector Baud Rate Data Bits Stop Bits N/A 1 x HDMI Type A Female (Black) 1 x Mini Stereo Jack Female (Green) 2 x RJ-45 Female 1 x Mini Stereo Jack Female (Black) 1 x Terminal Block7 3 x Pole 19200 8 1, no parity and flow control 2 x USB Type A Female (Black) 1 x DC Jack (Black) with locking 1 x HDMI Type A Female (Black) 100 n 1.8m N/A Average: 150 — 500Mbps HDMI HDMI (4K) HDCP Compatible HDCP Compatible up to 1080p@100m up to 4K@100m (Cat 5e/6, point to point) (Cat 5e/6, point to point) *4K supported: 4096 x 2160 1 3840 x 2160 @ am-Iz (4:20) 4096 x 2160 1 3840 x 2160 @ 30Hz 1 x HDMI Type A Female (Black) 1 x Mini Stereo Jack Female (Green) 1 x RJ-45 Female 1 x Mini Stereo Jack Female (Black) 1 x Terminal Block, 3 x Pole 19200 8 1, no parity and flow control 1 x USB Type B Female (White) 1 x DC Jack (Black) with locking Connectors Consumption DC 5V, 4.2W (without USB peripheral device loading) DC 5V, 4.6W (without USB peripheral device loading) DC 5M 3.2W DC 5M 3.3W 49
****** Page 60 ****** Appendix Function Environmental Operating Temperature Storage Temperature Humidity Physical Properties Housing Weight Dimensions (L x W x H) with Bracket Dimensions (L x W x H) without Bracket 50 VE8900R VE8950R o – 40’C -20 – 60’C VE8900T VE8950T 0 x 80% Non-Condensing Metal Kg (1.08 lb) 14.02 x 12.30 x 3.06 cm (5.52 x 4.84 x 1.20 in.) 13.60 x 10.10 x 2.90 cm 1.14 in.) -20 – 60’C 0 x 80% RH, Non-Condensing Metal 0.50 Kg (IMO lb) 14.02 x 12.30 x 3.06 cm (5.52 x 4.84 x 1.20 in.) 13.60 x 10.10 x 2.90 cm (5.35 x 3.98 x 1.14 in.)
****** Page 61 ****** VE8900 / VE8950 User Manual Supported Browsers Please see the table below for supported web browsers and the versions. Web Browser Google Chrome Mozilla Firefox Opera Supported Versions 60.0.3112 or later 54.0.1 or later 46 or later 51
****** Page 62 ****** Appendix Limited Warranty ATEN wan-ants its hardware in the countlY of purchase against flaws 111 materials and workmanship for a Warranty Period of two  years (wananty period may valy 111 certam regions/countries) commencmg on the date of origmal purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A + Warranty for further details). Cables and accessorres are not covered by the Standard Wananty. What is covered by the Limited Hardware Warranty ATEN will provide a reparr service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (l) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the wan-anty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN. To learn more about our warranty policies, please visit our website: aten.com/global/en/legal/policies/wananty-policy/ 52
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