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How do I perform the initial setup for the ZEBRA TC56?
Perform this procedure to start using the ZEBRA TC56 for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Install a SIM card (optional).
3. Install the battery.
4. Charge the ZEBRA TC56.
5. Power on the ZEBRA TC56.
How do I install a microSD card in the ZEBRA TC56?
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
1. Lift the access door.
2. Slide the microSD card holder to the Open position.
3. Lift the microSD card holder.
4. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each side of the door.
5. Close the microSD card holder door.
6. Slide the microSD card holder door to the Lock position.
7. Re-install the access door.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
How do I install the SIM card in the ZEBRA TC56?
NOTE: Only use a nano SIM card.
1. Remove access cover.
2. Slide the SIM card holder to the unlock position.
3. Lift the SIM card holder door.
4. Place the nano SIM card into the card holder with contacts facing down.
5. Close the SIM card holder door.
6. Slide to SIM card holder door to the lock position.
7. Re-install the access door.
How do I install the battery in the ZEBRA TC56?
1. Insert the battery, bottom first, into the battery compartment in the back of the ZEBRA TC56.
2. Press the battery down into the battery compartment until the battery release latches snap into place.
How do I charge the battery of the ZEBRA TC56?
Before using the ZEBRA TC56 for the first time, charge the main battery until the green Charging/Notification light emitting diode (LED) remains lit.
1. To charge the main battery, connect the charging accessory to the appropriate power source.
2. Insert the ZEBRA TC56 into a cradle or attach to a cable. The ZEBRA TC56 turns on and begins charging. The Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F).
What do the Charging/Notification LED indicators mean on the ZEBRA TC56?
| State | Indication |
|---|---|
| Off | ZEBRA TC56 is not charging. ZEBRA TC56 is not inserted correctly in the cradle or connected to a power source. Charger/cradle is not powered. |
| Slow Blinking Amber (1 blink every 4 seconds) | ZEBRA TC56 is charging. |
| Slow Blinking Red (1 blink every 4 seconds) | ZEBRA TC56 is charging but the battery is at end of useful life. |
| Solid Green | Charging complete. |
| Solid Red | Charging complete but the battery is at end of useful life. |
| Fast Blinking Amber (2 blinks/second) | Charging error, e.g.: Temperature is too low or too high. Charging has gone on too long without completion (typically eight hours). |
| Fast Blinking Red (2 blinks/second) | Charging error but the battery is at end of useful life, e.g.: Temperature is too low or too high. Charging has gone on too long without completion (typically eight hours). |
How do I replace the battery in the ZEBRA TC56?
1. Press the Power button until the menu appears.
2. Touch Battery Swap.
3. Follow the on-screen instructions.
4. Wait for the LED to turn off.
5. If hand strap is attached, remove hand strap.
6. Press the two battery latches in.
7. Lift the battery from the ZEBRA TC56.
8. Insert the replacement battery, bottom first, into the battery compartment in the back of the ZEBRA TC56.
9. Press the battery down until the battery release latch snaps into place.
10. Replace the hand strap, if required.
11. Press the Power button to turn on the ZEBRA TC56.
CAUTION: Replace the battery within 90 seconds. After two minutes the device reboots and data may be lost. Do not add or remove microSD card during battery replacement.
How do I replace the microSD card in the ZEBRA TC56?
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the ZEBRA TC56 and then lift.
5. Press the two battery latches in.
6. Lift the battery from the ZEBRA TC56.
7. Lift the access door.
8. Remove microSD card from holder.
9. Press the access door down and ensure that it is properly seated.
10. Insert the replacement microSD card.
11. Replace the access door.
12. Insert the battery, bottom first, into the battery compartment in the back of the ZEBRA TC56.
13. Press the battery down until the battery release latch snaps into place.
14. Replace the hand strap, if required.
15. Press and hold the Power button to turn on the ZEBRA TC56.
How do I perform a soft reset on the ZEBRA TC56?
Perform a soft reset if applications stop responding.
1. Press and hold the Power button until the menu appears.
2. Touch Reset.
3. The device reboots.
How do I perform a hard reset on the ZEBRA TC56?
Perform a hard reset if the ZEBRA TC56 stops responding.
1. Simultaneously press the Power, Scan and Volume Up buttons for at least four seconds.
2. When the screen turns off, release the buttons.
3. The ZEBRA TC56 reboots.
CAUTION: Performing a hard reset with a SD card installed in the ZEBRA TC56 may cause damage or data corruption to the SD card.
How do I use the 1-Slot USB Charge Cradle with the ZEBRA TC56?
1. Insert the device into the slot to begin charging.
2. Ensure the device is seated properly.
NOTE: If the device has a Rugged Boot, remove the cup insert before inserting the device.
How do I daisy-chain 5-Slot Ethernet Cradles for the ZEBRA TC56?
1. Connect power to each 5-Slot Ethernet cradle.
2. Connect an Ethernet cable to one of the ports on the switch and the other end to the to Primary Port of the first cradle.
3. Connect an Ethernet cable to the Secondary port of the first cradle.
4. Connect the other end of the Ethernet cable to the Primary port of the next 5-Slot Ethernet cradle.
How do I configure Ethernet Proxy Settings on the ZEBRA TC56?
1. Swipe down with two fingers from the status bar to open the quick access panel and then touch the Settings icon.
2. Touch Ethernet.
3. Place the ZEBRA TC56 into the Ethernet cradle slot.
4. Slide the switch to the ON position.
5. Touch the Menu icon.
6. Touch Advanced.
7. Touch the Enable Http Proxy checkbox to enable proxy settings.
8. In the Proxy hostname field, enter the proxy server address.
9. In the Proxy port field, enter the proxy server port number.
10. In the Bypass proxy for text box, enter addresses for web sites that do not require to go through the proxy server. Use the separator “|” between addresses.
11. Touch SAVE.
How do I configure a Static IP Address for Ethernet on the ZEBRA TC56?
1. Swipe down with two fingers from the status bar to open the quick access panel and then touch the Settings icon.
2. Touch Ethernet.
3. Place the ZEBRA TC56 into the Ethernet cradle slot.
4. Slide the switch to the ON position.
5. Touch the Menu icon.
6. Touch Config.
7. Under Connection Type, touch the Static IP radio button.
8. In the IP address field, enter the proxy server address.
9. If required, in the Netmask field, enter the network mask address.
10. If required, in the Gateway address text box, enter a gateway address for the device.
11. If required, in the DNS address text box, enter a Domain Name System (DNS) address.
12. Touch SAVE.
How do I connect the Rugged Charge/USB Cable to the ZEBRA TC56?
1. Insert the device at an angle into the cable cup until the device touches the bottom of the cup.
2. Rotate the device into the cup.
To connect to a ZEBRA TC56 with a Rugged Boot:
1. Using thumb and index finger, squeeze the sides of the cup in.
2. Lift insert out of cup.
3. Align the cable cup with the bottom of the device.
4. Press the device into the cable cup until it is securely in place.
How do I capture bar code data with the ZEBRA TC56?
1. Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
2. Aim the exit window at a bar code.
3. Press and hold the Scan button. The red laser aiming pattern turns on to assist in aiming. Ensure that the bar code is within the area formed by the aiming pattern.
4. The Data Capture LED lights green, a beep sounds and the device vibrates, by default, to indicate the bar code was decoded successfully. The captured data appears in the text field.
How do I create a new DataWedge profile on the ZEBRA TC56?
1. Touch Apps > DataWedge.
2. Touch the Menu icon.
3. Touch New profile.
4. In the New profile dialog box, enter a name for the new profile.
5. Touch OK.
How do I associate applications with a DataWedge profile on the ZEBRA TC56?
1. Touch Associated apps. A list of applications/activities associated with the profile displays.
2. Touch the Menu icon.
3. Touch New app/activity.
4. In the Select application screen, select the desired application from the list.
5. In the Select activity menu, select the activity to add that application/activity combination to the associated application list for that profile. Selecting * as the activity results in all activities within that application being associated to the profile.
6. Touch Back.
How do I transfer files using Media Transfer Protocol (MTP) on the ZEBRA TC56?
1. Connect the Rugged Charge/USB Cable to the ZEBRA TC56 or place the ZEBRA TC56 into the 1-Slot USB/Charge Only Cradle.
2. Pull down the Notification panel and touch USB for Charging.
3. Touch File transfers.
4. On the host computer, open a file explorer application.
5. Locate the ZEBRA TC56 as a portable device.
6. Open the SD card or the Internal storage folder.
7. Copy files to and from the ZEBRA TC56 or delete files as required.
How do I configure a Wi-Fi network on the ZEBRA TC56?
1. Swipe down with two fingers from the status bar to open the quick access panel and then touch the Settings icon.
2. Touch Wi-Fi.
3. Slide the switch to the ON position.
4. The device searches for WLANs in the area and lists them on the screen.
5. Scroll through the list and select the desired WLAN network.
6. Touch the desired network. If the network security is Open, the device automatically connects to the network. For all other network security, enter the required credentials/password and touch Connect.
How do I set up a screen unlock PIN on the ZEBRA TC56?
1. Swipe down with two fingers from the status bar to open the quick access panel and then touch the Settings icon.
2. Touch Security.
3. Touch Screen lock.
4. Touch PIN.
5. Touch in the text field.
6. Enter a PIN (4 numbers) then touch Next.
7. Re-enter PIN and then touch Next.
8. Touch Done.
How do I enable USB Debugging on the ZEBRA TC56?
1. Swipe down with two fingers from the status bar to open the quick access panel and then touch the Settings icon.
2. Touch About phone.
3. Scroll down to Build number.
4. Tap Build number seven times. The message “You are now a developer!” appears.
5. Touch Back.
6. Touch Developer options.
7. Slide the switch to the ON position.
8. Slide the USB debugging switch to the ON position.
9. Touch OK.
How do I install applications using the USB connection on the ZEBRA TC56?
1. Connect the device to a host computer using the Rugged Charge/USB cable.
2. Pull down the Notification panel and touch USB for Charging.
3. Touch File transfers.
4. On the host computer, copy the application .apk file from the host computer to the device.
5. Disconnect the device from the host computer.
6. Swipe down with two fingers from the status bar to open the quick access panel and then touch the Settings icon.
7. Touch Security.
8. Slide the Unknown sources switch to the ON position.
9. Touch OK.
10. Use File Browser to locate the application .apk file.
11. Touch the application file to begin the installation process.
12. To confirm installation and accept what the application affects, touch Install.
How do I perform a system update on the ZEBRA TC56 using a microSD card?
1. Copy the System Update zip file to the root of the microSD card.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
6. Press the Volume Up and Volume Down buttons to navigate to apply from sdcard.
7. Press the Power button.
8. Use the Volume Up and Volume Down buttons to navigate to the System Update file.
9. Press the Power button. The System Update installs and then the device returns to the Recovery screen.
10. Press the Power button to reboot the device.
How do I perform an Enterprise Reset using a microSD card on the ZEBRA TC56?
1. Copy the Enterprise Reset zip file to the root of the microSD card.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down Volume buttons to navigate to the apply update from sdcard.
7. Press the Power button.
8. Press the Up and Down Volume buttons to navigate to the Enterprise Reset file.
9. Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
10. Press the Power button.
How do I perform a Factory Reset using a microSD card on the ZEBRA TC56?
1. Copy the Factory Reset zip file to the root of the microSD card.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down Volume buttons to navigate to the apply update from sdcard.
7. Press the Power button.
8. Press the Up and Down Volume buttons to navigate to the Factory Reset file.
9. Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
10. Press the Power button.
How do I format a microSD card as portable storage on the ZEBRA TC56?
1. Touch SD card.
2. Touch Menu > Settings.
3. Touch Format.
4. Touch ERASE & FORMAT.
5. Touch DONE.
How do I clean the ZEBRA TC56?
Do not apply liquid directly to the device. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device in the cloth or wipe, but gently wipe the unit. Be careful not to let liquid pool around the display window or other places. Allow the unit to air dry before use.
Approved cleanser active ingredients:
- Isopropyl alcohol
- Bleach/sodium hypochlorite
- Hydrogen peroxide
- Ammonium chloride
- Mild dish soap
Harmful Ingredients to avoid: Ammonia solutions, compounds of amines or ammonia; acetone; ketones; ethers; aromatic and chlorinated hydrocarbons; acqueous or alcoholic alkaline solutions; ethanolamine; toluene; trichloroethylene; benzene; carbolic acid and TB-lysoform.
What are the troubleshooting steps for common issues with the ZEBRA TC56?
| Problem | Cause | Solution |
|---|---|---|
| When pressing the power button the TC56 does not turn on. | Battery not charged. | Charge or replace the battery in the TC56. |
| Battery not installed properly. | Install the battery properly. | |
| System crash. | Perform a reset. | |
| When pressing the power button the TC56 does not turn on but two LEDs blink. | Battery charge is at a level where data is maintained but battery should be re-charged. | Charge or replace the battery in the TC56. |
| Battery did not charge. | Battery failed. | Replace battery. If the TC56 still does not operate, perform a reset. |
| TC56 removed from cradle while battery was charging. | Insert TC56 in cradle. | |
| Extreme battery temperature. | Battery does not charge if ambient temperature is below 0°C (32°F) or above 40°C (104°F). | |
| Cannot see characters on display. | TC56 not powered on. | Press the Power button. |
| During data communication with a host computer, no data transmitted, or transmitted data was incomplete. | TC56 removed from cradle or disconnected from host computer during communication. | Replace the TC56 in the cradle, or reattach the communication cable and re-transmit. |
| Incorrect cable configuration. | See the system administrator. | |
| Communication software was incorrectly installed or configured. | Perform setup. | |
| During data communication over Wi-Fi, no data transmitted, or transmitted data was incomplete. | Wi-Fi radio is not on. | Turn on the Wi-Fi radio. |
| You moved out of range of an access point. | Move closer to an access point. | |
| During data communication over Bluetooth, no data transmitted, or transmitted data was incomplete. | Bluetooth radio is not on. | Turn on the Bluetooth radio. |
| You moved out of range of another Bluetooth device. | Move within 10 meters (32.8 feet) of the other device. | |
| The Bluetooth device(s) nearby are not turned on. | Turn on the Bluetooth device(s) to find. | |
| The Bluetooth device(s) are not in discoverable mode. | Set the Bluetooth device(s) to discoverable mode. | |
| No sound. | Volume setting is low or turned off. | Adjust the volume. |
| TC56 shuts off. | TC56 is inactive. | The display turns off after a period of inactivity. Set this period to 15 seconds, 30 seconds, 1, 2, 5, 10 or 30 minutes. |
| Battery is depleted. | Replace the battery. | |
| Tapping the window buttons or icons does not activate the corresponding feature. | The device is not responding. | Reset the device. |
| A message appears stating that the TC56 memory is full. | Too many files stored on the TC56. | Delete unused memos and records. If necessary, save these records on the host computer (or use an SD card for additional memory). |
| Too many applications installed on the TC56. | Remove user-installed applications on the TC56 to recover memory. | |
| The TC56 does not decode with reading bar code. | Scanning application is not loaded. | Load a scanning application on the TC56 or enable DataWedge. |
| Unreadable bar code. | Ensure the symbol is not defaced. | |
| Distance between exit window and bar code is incorrect. | Place the TC56 within proper scanning range. | |
| TC56 is not programmed for the bar code. | Program the TC56 to accept the type of bar code being scanned. | |
| TC56 is not programmed to generate a beep. | Battery is low. | If the scanner stops emitting a laser beam upon a trigger press, check the battery level. |
| Cannot unlock TC56. | User enters incorrect password. | If the user enters an incorrect password eight times, the user is requested to enter a code before trying again. If the user forgot the password, contact system administrator. |
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