VIOTEK NB27CW (01) PDF Document

Please read and observe the following warnings and information before using your VIOTEK NB27CW monitor:

1. Before cleaning, always unplug your monitor. It is recommended that you use a dry cloth or lightly damp cloth to clean your monitor. A dry cloth is, however, the safest. If using a damp cloth, wait for your monitor to completely dry before plugging it in again.

2. Do not use alcohol or ammonia-based cleaner and/or liquids to clean your monitor.

3. This monitor features ventilation openings on the back of the unit. Avoid blocking these openings to prevent the monitor from overheating.

4. Avoid placing this monitor near any heat sources e.g: portable heaters or heating vents, as this may cause damage to your monitor.

5. Do not spray cleaner and or any kind of liquid directly onto the monitor’s screen or any part of the monitor.

6. Do not insert anything into any part of the monitor, especially the ventilation openings.

7. Always make sure your monitor is placed on a secure, level surface to prevent it from falling and sustaining damage.

8. Unplug your monitor during any extended periods of non-use.

9. Do not place heavy items on the monitor or monitor cables.

10. Do not attempt to disassemble or remove parts from the monitor. Any disassembly or modification etc. not performed by an authorized technician can result in damage to the monitor and/or possible exposure to high voltage electricity which may lead to serious injury or death.

The following items are included in the box with your VIOTEK NB27CW monitor:

• Monitor x 1

• Stand Stem x 1

• Stand Base x 1

• NO.1 Screws x 4 (12mm, for Stand Installation)

• NO. 2 Screws x 4 (30mm x 2 pcs and 26mm x 2 pcs, for Mounting)

• HDMI Cable x 1

• Power Cable x 1 (AC 100-240V, 50/60Hz)

• Screwdriver x 1

• User Manual x 1

The buttons on your VIOTEK NB27CW monitor have the following functions:

1. Power Connector: Insert the power cable to supply power to the monitor.

2. M Menu Button: Press to display the OSD menu or enter sub-menus.

3. Down Button: Press to move down in the menus.

4. Up Button: Press to move up in the menus.

5. E Exit Button: Press to exit.

6. Power Button: Press to turn the monitor on/off.

7. LED Indicator: Changes colors to indicate status.

The VIOTEK NB27CW monitor is equipped with the following ports:

8. VGA Connector: Insert one end of the VGA cable into the computer’s VGA output and connect the other end to the monitor’s VGA port.

9. HDMI Connector: Insert one end of the HDMI cable into the computer’s HDMI output and connect the other end to the monitor’s HDMI port.

To install the stand on your VIOTEK NB27CW, please keep the foam underneath the monitor before beginning.

1. Open the package, take out the product with foam still attached, and gently place it on a desktop or table.

2. Remove the extra parts and the foam covering the back of the monitor, then press the button to remove the stand plate.

3. Use the included screwdriver and two NO.1 screws to fasten the stand plate to the stem. Next, use the remaining two NO.1 screws to fasten the base to the stem.

4. Insert the stand’s plate into the opening on the back of the monitor. It should click into place. Make sure the stand is securely attached to the back of the monitor then remove the monitor from the remaining foam section and stand it up on a table or desk.

If needed, the stand can easily be detached from the monitor by pressing the button near the stand plate. Make sure the monitor is laid on a flat surface before removing the stem.

Your VIOTEK NB27CW monitor is compatible with VESA 75x75mm type mounts. A VESA mount or mounting accessory is not included. Keep the foam underneath the monitor during installation.

1. Open the package, take out the product with foam still attached, and gently place it on a desktop or table. Remove the extra parts and the foam covering the back of the monitor and press the button to remove the stand plate. If the monitor is already attached to the stand, remove the stand.

2. Remove the original four screws from the opening in the back of the monitor.

3. Follow the directions received with your VESA mount, stand, or accessory and install the monitor on the wall or fixture as desired. Remember to use the included NO. 2 screws (two 30mm screws and two 26mm screws) when attaching anything to the back of the monitor.

Note: Use only the provided NO. 2 Screws (30 mm x 2 pcs, 26mm x 2 pcs) for this type of installation. Do not discard the original screws as they may be needed for future use.

To set up your VIOTEK NB27CW monitor, follow these steps. Before connecting or disconnecting any cables, remove the port cover first.

1. Insert one end of the HDMI cable into your PC’s graphics card. A VGA cable may also be used (VGA cable is not included).

2. Connect the other end of the cable to the corresponding connector on your monitor.

3. Connect the included power cable to your monitor’s power connector, and then plug the other end into a wall outlet. It is recommended that you use a surge protector with adequate voltage if a wall outlet cannot be reached directly.

4. Locate the power button on the monitor and press it to turn the monitor on.

The FreeSync feature on the VIOTEK NB27CW is on by default. To use this feature, you must have hardware with FreeSync capability, an HDMI cable, and the latest graphic drivers. Connect your computer and monitor with an HDMI cable. After connecting, you may receive a prompt to enable the feature on your computer. If you do not receive the prompt, you may need to enable the function in your graphics card menu. See your graphics card manufacturer’s documentation for instructions on how to turn on and/or enable FreeSync.

The indicator light on your VIOTEK NB27CW monitor indicates the power and operational status:

• Solid blue light: Indicates power is on and the monitor is operating normally.

• Flashing blue light: Indicates no video source has been detected.

• Red light: Indicates that no horizontal or vertical signal has been detected or voltage is low. Please ensure your computer is on and all video cables are fully inserted and/or connected.

The On-Screen Display (OSD) Menu can be used to adjust your VIOTEK NB27CW monitor’s settings.

1. Press any one of the buttons (M, ▼, ▲, E, Power) to activate the navigation window.

2. Press the M button to enter the OSD menu.

3. Press ▼ or ▲ to browse functions.

• To enter a sub-menu, highlight the desired function, then press M.

• To browse sub-menus, press ▼ or ▲, then press M to highlight the desired function.

• To highlight an option, press ▼ or ▲, then press M to confirm the settings and exit the current screen.

4. Press E to exit the current screen.

1. Press any one of the buttons (M, ▼, ▲, E, Power) to activate the navigation window.

2. Press the ▼ button to switch Gameplus modes. According to the needs of your game, choose the corresponding game icon. These game icons are primarily designed to optimize your aim during shooting games, though they can be used for other scenarios.

3. Press the ▲ button to switch ECO modes. These modes include Standard, Text, Movie, Game, FPS, and RTS modes and can be used to optimize settings according to your activity. Standard mode is suitable for most activities.

If the screen on your VIOTEK NB27CW is blank, try the following steps:

• Press the power button to turn the monitor on.

• Confirm the brightness and contrast settings are set normally.

• Check if the indicator light is flashing. If so, this indicates there is no signal from your video source.

• If your source is a notebook or laptop, be sure that its settings are in mirror or extension mode and the device itself is powered on.

If the image is out of focus:

• Ensure the video cable is inserted properly at both ends.

If the screen is flashing:

• Try an alternative power source. If the current one is insufficient, it may be causing this issue.

• Ensure devices such as non-shielded speakers, fluorescent lighting, AC transformers, table fans etc. are a safe distance away from your screen to avoid magnetic disturbances.

If the color bleeds or visual effects appear unusual:

• If your screen is all red or blue, or any colors disappear, check to see that the cable is properly inserted. A loose connection can cause a bad signal.

• Try connecting to another video source for comparison.

If the screen appears to be scrolling, rolling, or moving unusually:

• Check that your source frequency is within 55-75Hz.

• Reconnect and ensure your video cable is secure.

To clean your VIOTEK NB27CW monitor:

• Make sure the monitor has been powered off before cleaning.

• Always use a soft, non-abrasive cloth when cleaning.

• Use a dry, non-abrasive cloth to gently remove debris or dust.

• If necessary, lightly dampen a non-abrasive cloth with water and gently clean the surface.

• Never use alcohol or ammonia-based cleaning solutions.

• Never spray liquid directly onto any part of the monitor.

If the indicator light on your VIOTEK NB27CW does not work, please check the following:

• Check if the power is on.

• Check if the power line is connected with power.

If you cannot plug and play, please perform the following checks:

• Inspect if the monitor is compatible with your PC.

• Inspect if the graphics card is compatible with the monitor.

• Inspect if the pins in the interface are curved.

For a dim image:

• Adjust the brightness and contrast ratio.

For an image jitter/moire pattern:

• Nearby electric equipment may interfere with the monitor. Move them away from the monitor.

If the indicator light is on or flashing but there is no image displayed on the screen, please check the following:

• Check if the monitor power is on.

• Check if the graphics card is installed properly.

• Check if the signal line connects securely with the monitor.

• Check if the pins in the interface are curved.

For color shortage (red, green, or blue):

• Inspect if the pins in the interface are curved.

If the image position is not centered or the size is not right:

• Please adjust Clock or Auto setting.

For color difference (colors are not optimized):

• Adjust RGB color or reset color temperature.