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What are the important safety instructions for installing and operating the VIKIO RB12 range hood?
WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
Before Installation:
• Before beginning installation, please read and follow these important instructions for the safety of your home and the people living in it.
• The instructions in this manual are intended for qualified installers and certified service technicians. Installation and electrical wiring must be completed by qualified professionals and in accordance with applicable codes and standards.
• DO NOT attempt to install this appliance yourself. Injury could result from installing the unit due to lack of appropriate electrical and technical background.
• Due to the size and weight of the VIKIO RB12 range hood, two-person installation is highly recommended.
• Use care when handling the range hood, chimney cover, baffle filters, and any parts or accessories, as sharp edges may lead to injury. Use of gloves during installation is highly recommended.
General Safety:
• This appliance is designed for general ventilating use only. DO NOT use to exhaust hazardous or explosive materials and vapors.
• The combustion air flow needed for safe operation of fuel-burning equipment may be affected by this unit’s operation. Follow heating equipment guidelines and safety standards such as those published by the National Fire Protection Association (NFPA), American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and local code and government authorities.
• Sufficient air is needed for proper combustion and exhausting of gases through the ducting installed with range hoods to prevent back drafting.
• Before servicing or cleaning the unit, fully disconnect the hood from power to avoid risk of electric shock and injury.
• Ducted range hoods MUST ALWAYS be vented to the outdoors or in some instances converted to recirculate the air.
• When cutting or drilling into a wall or ceiling, be careful not to damage electrical wiring or other hidden utilities.
• Old duct work should be cleaned or replaced, if necessary, to avoid the possibility of a grease fire or other hazard. Check all joints on duct work to ensure proper connection; all joints should be properly taped/secured.
• When a range hood ventilates air out of the room, the vented air must be replaced; this is called makeup air. If a makeup air system is needed, but not used, a hood may not function as expected due to negative air pressure.
• Keep the motor, fans, baffle channels, filters, tunnels, grease cups, and grease-laden surfaces clean. Grease should not be allowed to accumulate inside or on the surface of the range hood; clean surfaces frequently.
• Take care when cleaning the range hood in spray form: never direct spray of water or cleaners onto the electrical wiring, motor, button panel, or light bulbs.
What are the electrical requirements for the VIKIO RB12 range hood?
IMPORTANT: Observe all governing codes and ordinances.
It is the customer’s responsibility to contact a qualified electrician and ensure the electrical installation is adequate and in conformance with the National Electrical Code, ANSI/NFPA 70 – latest edition, or CSA Standards and all local codes.
• A 120-Volt, 60 Hz, AC-only, fused electrical supply is required on a separate 15-amp circuit.
• DO NOT ground to a gas pipe.
• Check with a qualified electrician if you are not sure that the range hood is properly grounded.
• DO NOT have a fuse in the neutral or ground circuit.
• The range hood must be connected with copper wire/plug only.
• The range hood should be connected directly to the fused disconnect (or circuit breaker) box through flexible armored or non-metallic sheathed copper cable.
• Wire sizes (copper wire only) and connections must conform with the rating of the appliance as specified on the model/serial rating label.
• WARNING: Hazard of electrical shock! DO NOT perform service on an electrically live system. Disconnect the main electrical supply before servicing this device. Touching electrical connectors or other exposed electrical circuitry inside this range hood when they are energized could result in death, serious bodily injury, or property damage.
What are the venting requirements for the VIKIO RB12 range hood?
For the most efficient & quiet operation:
• A distance of 24″ to 30″ is recommended between the stove top and the bottom of the range hood.
• It is recommended that the range hood be vented vertically through the roof through 6″ or bigger round metal/aluminum duct work.
• The size of the duct should be uniform.
• Use no more than three 90° elbows.
• Make sure there is a minimum of 24″ (61 cm) of straight duct between the elbows if more than one elbow is used.
• DO NOT install two elbows together.
• The length of duct system and number of elbows should be kept to a minimum to provide efficient performance.
• The duct system must have a damper. If the roof or wall cap has a damper, DO NOT use the damper (if supplied) on top of the range hood.
• Use aluminum foil tape to seal all joints in the duct system.
• Use caulking to seal the exterior wall or roof opening around the cap. USE 6″ ROUND ROOF OR RECTANGULAR WALL VENT CAP.
IMPORTANT:
• A minimum of a 6″ round duct must be used to maintain maximum airflow efficiency.
• Always use rigid type metal/aluminum ducts if available to maximize airflow.
• If a reducer is used, install a long reducer instead of a pancake reducer. Reducing the duct size will restrict airflow and decrease efficiency.
• If turns or transitions are required: Install as far away from the opening and as far apart, between 2, as possible.
• Minimum mount height between stove top to hood bottom should be no less than 24″.
• Maximum mount height between stove top to hood bottom should be no higher than 30″.
Minimum Duct Size: Round – 6″ (use Aluminum foil tape to properly seal)
How do I calculate the vent system length for my VIKIO RB12 range hood?
To calculate the length of the duct system you require, subtract the equivalent feet for each “Duct piece” used in the system from the “Recommended maximum run”. The longest duct run that is acceptable (if completely straight) is 50 feet. The number of duct pieces will determine the maximum length the duct run can be.
Example Calculation: For one roof cap, two 90° elbows, and one 45° elbow used:
7ft (roof cap) + 9ft (90° elbow) + 9ft (90° elbow) + 5ft (45° elbow) = 30ft used.
The above duct pieces are equivalent to 30ft of a straight duct run. Subtract 30ft from the allowable 50ft. The remaining distance of 20ft is the longest that the straight ducting (in addition to the vent pieces) can be.
| Duct Run Calculation: | |
|---|---|
| Recommended maximum run | |
| 6″ round duct | 50 ft |
| Duct piece deduction | |
| Each 90° elbow used | 9 ft |
| Each 45° elbow used | 5 ft |
| Each round to rectangle transition used | 7 ft |
| Side wall cap with damper | 7 ft |
| Roof cap | 7 ft |
What are the specifications for the VIKIO RB12 range hood?
| Model Name: | RB12 |
| Body | Stainless Steel |
| Power Rating | 120V/60Hz (USA & Canada standard) |
| General Input Power | 190W + 6W for LED Lights |
| Motor Input Power | 190W |
| Motor Revolution | 800 RPM (±10%) to 1300 RPM (±10%) |
| Levels Of Speed Control | 3 Levels |
| Air Pressure | 280 Pa (320Pa Maximum) |
| Noise Level (Q/M/H) | 1.0 Sone (40 dB) / 4.0 Sone (55 dB) / 6.5 Sone (60 dB) |
| Motor Type | Single Motor |
| Power Connection Type | Plug-in Wire (120V) |
| Control Type | Digital Display Panel |
| Filtration Type | Stainless Steel Baffle Filters |
| Illumination | 2 x 3W GU10-LED (4000K) |
| Venting Size | Top 6″ Round |
What parts are supplied with the VIKIO RB12 range hood?
The VIKIO RB12 range hood comes with the following parts:
• Main hood body with vent connector
• Stainless Steel Baffle Filters
• QTY: 12PCS Anchor Screw (M4x16mm)
NOTE: Where necessary, additional screws will be needed for installation and added support, but are not included. Please review contents before installation.
How should I prepare for the installation of my VIKIO RB12 range hood?
Advanced Preparations:
• Be familiar with the controls of the range hood by reading through Range Hood Operations.
• Place the range hood on a flat, stable surface. Connect the range hood to a designated standard outlet and turn on the range hood. Verify all operations of the range hood by referring to Range Hood Operations.
• Place all supplied parts and required hardware on a flat, stable surface and verify the existence of all supplied parts.
• Carefully remove the white or blue plastic protective coat from the range hood.
Preparations:
NOTE: To avoid damage to your hood, prevent debris from entering the vent opening.
• Disconnect power cord, remove the stainless steel baffle filter and grease tunnel.
• Set aside the stainless steel baffle filters and grease tunnel until the range hood is properly installed.
THE HOOD MUST BE TESTED BEFORE INSTALLATION.
What are the do’s and don’ts for duct venting the VIKIO RB12 range hood?
a. Avoid the use of sharp elbows. Use 45 degrees instead, if possible.
b. DO NOT use REDUCERS. Keep the size of the duct the same, as per the manual. A reducer will reduce the CFM of the hood and increase the noise.
c. DO NOT use plenum boxes. Boxes create turbulence and make the hood inefficient. Use a smooth elbow to guide the air outdoors.
What are the steps to install the VIKIO RB12 range hood?
SAFETY WARNING: Risk of electrical shock. This range hood must be properly grounded. Make sure this is done by a qualified electrician in accordance with all applicable national and local electrical codes. Before connecting wires, switch power off at the service panel and lock the service panel to prevent power from being switched on accidentally.
1. Cut an opening in the bottom of the cabinet, using the dimensions shown in the table below. Ensure you have a minimum of 3/4″ space from the wall to your cut out to accommodate the lip of the range hood.
| Model | X (Width) | Y (Depth) | Z (Wall Space) |
|---|---|---|---|
| RB11-36 (36″ model) | 34″ | 10 3/4″ | Min. 3/4″ |
2. Prepare wood blocking to help secure the mounting range hood. Anchor wood blocking to the cabinet with wood screws (not included). CAUTION: Use Fire-Rated wood to construct woodblocking.
3. Carefully insert and slide the range hood in the overhead cabinet.
4. Fasten remaining screws from the inner side of the range hood to the wood blocking. Pre-drilled mounting holes are provided through each side of the hood. For a more secure installation, you may drill as many installation holes as needed to secure from the inside of the hood.
5. Connect the duct work. For a wall vent, cut a hole in the wall to accommodate the elbow duct. For a roof vent, cut a hole on the top panel of the cabinet and in the ceiling for the exhaust duct.
6. Use 6″ round steel pipe to connect the exhaust on the hood to the duct work above. Use aluminum tape to make all joints secure and air tight.
How do I replace or change the charcoal filters on my VIKIO RB12 for a ductless installation?
If you need to do a ductless installation, please follow the installation steps without installing a smoke pipe and install the activated carbon.
It is recommended to use ducting to direct vent your range hood whenever possible. If you have a recirculating kit installed on your under cabinet hood, carbon charcoal filters are available to recirculate the air through your hood.
To replace the filters, they are typically installed on the sides of the motor. You would twist to remove the old filters and twist on the new ones.
How do I install the baffle filters on the VIKIO RB12 range hood?
***Before installing, remove the protective white film***
1. Angle the filter and direct the tab inserts toward the aft slot of the range hood opening.
2. While continuing to install the filter, lift the lever for the retractable tabs to clear the way for flush insertion.
3. When the filter sits flush within the opening, release the lever to lock it in place.
How do I operate the digital panel on the VIKIO RB12 range hood?
| FUNCTION | OPERATION | INDICATE | REMARK |
|---|---|---|---|
| ON/OFF | Method 1: Press Power button to turn on the system; press Power button once to turn off the system. Method 2: In the Gesture on state, quickly wave your hands (left or right) to open the system. |
When the switch is on/off, the speed and light buttons are on/off at the same time. | 1. Switch factory default is medium speed. 2. Speed by default remembers the last used setting. |
| SPEED | Method 1: Press Speed button to choose the speed. Method 2: In the Gesture on state, from left to right to increase the fan speed; from right to left to reduce the fan speed. Method 3: When the motor is running, press Speed button to turn off the current speed. |
If the indicator is on, it indicates the current speed. If the indicator is off, it indicates that the fan is off. | Gesture by default remembers the last used setting. |
| DELAY | When the motor is running, press Power button to activate the delay off timer function (3 minutes). | If the indicator blinks, the delay off timer function starts. | |
| GESTURE | Press Gesture button to turn on or off the gesture function. | – The indicator is all on, it means the gesture function is on. – The indicator is dimmed, it means the gesture function is on normally under the shutdown state. – The indicator is off, it means the gesture function is off. |
Gesture by default is turned on. |
| LIGHT | Press Light button to turn on or off the lighting function. | – The indicator is on, it means the light function is on. – The indicator is off, it means the light function is off. |
LED lights are individually controlled. |
How can I troubleshoot common issues with my VIKIO RB12 range hood?
| ISSUE | POSSIBLE CAUSE | SOLUTION |
|---|---|---|
| The blower or fan seems weak | A large amount of oil has accumulated on the baffle filter. | Clean or replace the baffle filters. |
| Use the wrong duct size. | Use the right duct- 3-1/4×10″ or 6″ round type. | |
| The distance between the range hood and the stove is too far. | Adjust the distance between the range hood and the stove top. | |
| The duct is clogged or if damper unit (half-circular flapper) is not installed correctly. | Clear the blockage of the duct. Install the flapper correctly. | |
| Gesture invalid. | Gesture function is not turned on. | Turn on the Gesture function. |
| The hand wave motion does not pass through two sensor points or the speed is too slow. | Please ensure that you move your hand in a horizontal motion over the sensing points, maintaining a distance no closer than 5.9 inches from the panel. | |
| The circuit board is malfunctioning | Contact customer service to replace a new circuit board. | |
| Range hood does not work. | Check that there is power to the range hood. | The most common issue is that the circuit breaker is off or the fuse has blown. Make sure the speed has been selected at the controls. Turn off the power and check that all wires are properly connected. |
| The motor is loose. | Turn off the power and remove the filter and check that all screws are secure and tight around the motor. | |
| Range hood is making a rattling noise. | The duct work connection is loose. | The ductwork connection to the pipe is tight. Add duct tape if necessary. |
| The hood is not secured in place. | Check the installation of the hood. | |
| If it is stuck, it will sound like motor noise but it’s really the damper. | Check whether the air outlet is blocked by foreign matter or air duct deformation, and the damper is opened normally. | |
| The light connector is not connected | Check whether the LED connector is connected | |
| The motor is working, the light is not on. | Light out of order | Contact customer service to replace the lamp. |
| The circuit or switch board is out of order. | Contact customer service to replace the switch board or circuit board. | |
| The circuit board is out of order off. | Contact customer service to replace the circuit board | |
| The lights cannot be turned off. | The circuit board is out of order off. | Contact customer service to replace the circuit board. |
What are the general maintenance instructions for the VIKIO RB12 range hood?
Operations:
• Always leave safety grills and filters in place. Without these components, operating blowers could catch on to hair, fingers and loose clothing.
• Never dispose of cigarette ashes, ignitable substances or any foreign objects into blowers.
• Never leave cooking unattended. When frying, oil in the pan can easily overheat and catch fire.
• Never cook on “open” flames under the range hood. Check deep-fryers during use: Superheated oil may be flammable.
• Keep unit clean and free of grease and residue build-up at all times to prevent possible fires.
• Filters must be cleaned periodically and free from accumulation of cooking residue. Old and worn filters must be replaced immediately.
• DO NOT operate blowers when filters are removed.
• SAFETY WARNING: Never put your hand into the area housing the fan while the fan is operating!
Cleaning Exterior Surfaces:
• Clean periodically with stainless steel cleaner and a clean cotton cloth. Do not use corrosive or abrasive detergent (e.g. Comet Power Scruv®, EZ-Off® oven cleaner), or steel wool/scoring pads.
• If the hood looks splotchy, use a stainless steel cleaner to clean the surface of the hood. Avoid getting cleaning solution onto or into the control panel. Use a soft towel to wipe off the cleaning solution, and gently rub off any stubborn spots. Use a dry soft towel to dry the hood.
• After cleaning, you may use non-abrasive stainless steel polish such as 3M® or ZEP®, to polish and buff out the stainless luster and grain. Always scrub lightly, with a clean cotton cloth, and with the grain.
• DO NOT allow deposits to accumulate or remain on the hood.
• DO NOT use ordinary steel wool or steel brushes.
• DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact with stainless steel for extended periods. Rinse with water after exposure and wipe dry with a clean cloth.
How do I clean the baffle filters on my VIKIO RB12 and how often?
Your baffle filters should be washed with hot water and soap once per month or placed in a dishwasher for cleaning. Make sure filters are completely dry before reinstalling. Baffle filters should be cleaned after every 30 hours of use.
Baffle filters are NOT dishwasher safe. Spray “Formula 409®” or equivalent degreasing detergent and leave to soak if very dirty. Dry the filters and re-install before using the hood.
How do I replace the control panel on my VIKIO RB12?
WARNING: Never work on or clean the range hood while the power is on. Always unplug the unit or switch the electrical breaker to the off position.
1. Make sure the range hood is unplugged or turn OFF breaker.
2. Remove the baffle filters.
3. Remove the screws on the LED Light panel.
4. Remove the screws holding the control panel. Unplug the control panel, and replace with a new control panel.
5. Fix the screws holding the control panel.
6. Fix the screws of LED Light panel.
How do I replace the circuit board on my VIKIO RB12?
WARNING: Never work on or clean the range hood while the power is on. Always unplug the unit or switch the electrical breaker to the off position.
1. Make sure the range hood is unplugged or turn OFF breaker.
2. Remove the baffle filters.
3. Remove the screws on the circuit board box.
4. Take out the circuit board and unplug the wires connected to the circuit board one by one.
5. Replace the circuit board, plug the wires one by one, and then secure the circuit board with screws.
6. Put the wires back to the board box, fix the screws, cover the panel and secure it with screws.
How do I replace the LED light fixture on my VIKIO RB12?
WARNING: Hazard of Burns. The light bulb can become extremely hot when turned on. DO NOT touch the bulb until switched off and cooled. Touching hot bulbs could cause serious burns.
WARNING: Hazard of electrical shock! Disconnect the main electrical supply before servicing this device.
Make sure the range hood is unplugged or turn OFF breaker and the lights are cool to touch.
1. Turn the light to the left and it will loosen.
2. Take a new LED light, align the light leg with the hole on the lamp holder, and then turn to the right. The replacement is completed.
How do I clean and replace the grease cup on my VIKIO RB12?
WARNING: Never work on or clean the range hood while the power is on. Always unplug the unit or switch the electrical breaker to the off position.
A removable plastic grease cup is designed to catch excess grease at the bottom of the motor. It’s recommended to remove it every 2 – 3 months, wash it, then re-install it.
To remove or install the grease cup, remove the baffle filters on your hood and slide the cup into brackets located at the bottom of the motor.
Can my VIKIO RB12 range hood be ductless?
It is better to duct your VIKIO RB12 range hood to the outside, but if this is not possible, ductless/recirculating is an acceptable alternative.
Is the width of my VIKIO RB12 range hood description the actual size?
No – the actual width of the range hood will be slightly less than the generic description of the range hood in order to better fit cabinet cutouts.
Why does my VIKIO RB12 range hood have a white/blue film on it?
This is a protective layer that is placed on all range hoods to prevent shipping damage. It should be removed before use.
Can I clean the charcoal filter for my VIKIO RB12?
No – the charcoal odor filter cannot be washed and must be discarded and replaced when it becomes noticeably dirty and/or has stopped filtering the odors. It should be replaced at least every 3-6 months.
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