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What should be included in the delivery of my VAN RAAM MIDI tricycle?
Your VAN RAAM MIDI delivery should include the following items:
• Tricycle with packaging
• User manual(s)
• Possible Smart-battery including card with 5-digit code (depending on options)
• Possible chargers (depending on options)
• Spare keys
You should check the delivery immediately after receiving it. In case of damage or incomplete delivery, contact your dealer immediately.
What is the intended use of the VAN RAAM MIDI tricycle?
The VAN RAAM MIDI tricycle is designed for normal use on level and solid ground. It is meant for one person. The driver should be independently mobile and not have any serious visual or other impairments that prevent responsible participation in traffic. The maximum user weight and luggage load, found in the ‘Technical Specifications’, must not be exceeded. Local traffic laws and regulations should always be observed.
What are the key safety measures I should follow when using my VAN RAAM MIDI tricycle?
• Ensure the tricycle is in good condition before each use. Check that the brakes and lighting are in order and there is enough tyre pressure.
• Regularly check that the wheels, handlebars, saddle, and all screw joints are tight.
• Only use the tricycle on a solid and level surface.
• It is not recommended to cycle on a slope steeper than 10% due to increased risk.
• Drive slowly on slopes, especially when riding backwards. Use a dosed braking force when braking while riding backwards to avoid losing contact with the road.
• When starting on a slope, proceed slowly and lean forwards to prevent the front wheel from lifting.
• Avoid riding on steep slopes if your bike has accessories on the rear like a wheelchair holder or loaded baskets, as the front wheel may lose contact with the road.
• Make sure wide trousers or loose clothing do not get caught in the chain, spokes, or pedals.
• Do not use a pressure washer or steam cleaner for cleaning.
• Block the tricycle with the parking brake when getting on or off.
• Always lock the tricycle when leaving it unattended.
• Brake in time and ride at a moderate speed when driving downhill or entering tunnels.
• Extra care is required in case of pregnancy due to a higher risk of injury.
• Do not leave the tricycle in direct sunlight, as some parts could exceed 41°C, causing possible burns.
• If equipped with the Silent electric motor system, get used to riding with the support engaged. Be careful when you turn on the electric support system to avoid being startled by unexpected behaviour.
• Practice the reverse function and be careful not to switch it on inadvertently.
What is the maximum load for the luggage rack on the VAN RAAM MIDI?
The permitted load on the luggage rack and in the basket should not be exceeded. The maximum load is 20 kg. People may not be transported on the luggage rack or in the basket. Be aware that a full basket can considerably influence steering. No luggage that limits the use of the tricycle should be transported on the handlebars.
How do I adjust the saddle height on my VAN RAAM MIDI tricycle?
The saddle height is correct when the cyclist is sitting on the tricycle and can put a foot on the pedal in the lowest position with their leg stretched but relaxed. To adjust the saddle:
1. Slightly loosen the screw [A] using an Allen key.
2. Slide the saddle to the correct height.
3. Tighten the screw.
Important: Do not pull the saddle pin out further than the ‘MIN INSERT’ marking. The tube will not go deep enough into the shank and will risk coming off, which can lead to serious injuries.
How do I adjust the handlebar height on my VAN RAAM MIDI tricycle?
The height of the handlebars affects the comfort of the ride by determining the pressure on the hands and the position of the back. To adjust the handlebars:
1. Slightly loosen the screw by using an Allen key.
2. Slide the handlebars to the correct height and tighten the screw very firmly again.
Important: Do not pull the handlebars out further than the ‘MIN INSERT’ mark. Otherwise, the tube will not be deep enough in the shaft and will risk coming off, which can lead to serious injuries.
How can I adjust the handlebar position (tilt) on my VAN RAAM MIDI?
You can tilt the handlebars to influence the distance from the handlebars to your upper body. Determine your most comfortable position by using the tricycle. To tilt the handlebars:
1. Slightly loosen the screws [A] with an Allen key.
2. Put the handlebars in the desired position and then tighten the screws considerably.
3. Slightly loosen screw [B] with an Allen key, put the handlebars in the correct (horizontal) position, and then tighten the screw again.
How do I use the parking brake on the VAN RAAM MIDI?
Always use the parking brake if you park the tricycle and leave it behind. To operate the parking brake, squeeze the left brake [A] and secure the brake with the lever [B]. Always try to park the tricycle on a level surface. The tricycle should not be parked on a slope greater than 6 degrees.
How do I operate the manually operated headlight on my VAN RAAM MIDI?
The headlight has a button with three different modes:
• 1x press = ON
• 2x press = ON (50%)
• 3x press = OFF
Adjust the angle of the headlight so that the centre of the light beam is about 10 metres in front of the bicycle. When the batteries are nearly empty, the LED light in the button will turn red. To change the batteries:
1. Open the headlight by pushing down the tab on the housing and simultaneously pulling the front of the light outward.
2. Change the two alkaline batteries (2x AA).
3. Put the light back together by first pushing the top of the light back into the housing and then pushing the bottom of the light back over the tab of the housing.
You should only operate the light while your bike is stationary.
How does the manually operated rear light on the VAN RAAM MIDI work?
The rear light has three options you can choose by pressing the button repeatedly: On-Auto-Off.
• Press 1x: light is on
• Press 2x: lighting is automatic
• Press 3x: light is off
In “Automatic” mode, the light turns on and off with light and movement sensors. The rear light works on batteries. When the batteries are almost empty, a red LED light on top will flash. To replace the batteries:
1. Dismantle the cover of the holder by pressing in the lip at the bottom of the light.
2. Replace the alkaline batteries (1.5 V – 1500 mA) and assemble the cover.
What should I check on my VAN RAAM MIDI before every ride?
Before every ride, you should check the following:
• The brakes (including the parking brakes)
• The tyre pressure (recommended: 3 bar)
• The lights
• That all parts are fitted properly
• That the battery is adequately charged (depends on options)
If you observe any irregularities during the check, contact your dealer and stop using the tricycle.
What are some important points to be aware of when cycling on the VAN RAAM MIDI?
The VAN RAAM MIDI offers a different ride experience than a standard bicycle. Be aware of the following:
• High speeds in bends, driving on rough ground, and sharp bends can lead to the tricycle falling over.
• Be very careful during the first ride.
• When riding, hold both hands firmly on the handlebars and keep your feet on the pedals.
• Practice, especially with bends and braking. The back wheel on the inside of a bend may come off the ground. To avoid this, lean your body towards the inside of the bend.
• One brake lever (usually the right) operates the front wheel brake. Forceful braking can block the front wheel, potentially causing a fall. Familiarize yourself with controlled braking of the front wheel.
• Test the tricycle’s riding style on rough ground at a moderate speed to learn how to react to unexpected movements.
• Explore how tilting movements of the tricycle react to body posture.
• Cycle over small obstacles with appropriate speed. Avoid obstacles higher than five centimetres.
• If your bike has an electric motor, you must train with the acceleration and reverse functions. Be careful not to unintentionally start these modes.
What are the functions of the Silent electric system on the VAN RAAM MIDI?
The electric system has the following functions controlled by a display:
1. **On/off button:** Push briefly to switch on. Push for two seconds to switch off. The system starts in support level 1.
2. **Degree of support (1, 2, 3):** Select the desired support level.
• Level 1: Light support, maximum range.
• Level 2: Average support, average range.
• Level 3: Maximum support, low range.
3. **Start assist:** Press and hold for support up to 6 km/h without pedalling. This is useful for starting and cycling uphill.
4. **Indication lights:** Five LED lights show the battery’s charge level.
The system also features backwards pedalling with support (reverse mode) and integrated lighting control.
How do I interpret the battery charge level indication lights on my VAN RAAM MIDI?
The battery’s charge level is indicated by five LED lights:
• **Five green lights:** The battery is fully charged.
• **Two green lights:** The battery is 50% charged.
• **One red light:** The battery is almost empty and needs to be recharged.
• **Flashing red light:** The battery is empty, and the motor will no longer provide support. The integrated lighting will continue to work.
You can also check the charge by briefly pressing the button [A] on the battery itself. The status is shown with five green indicator LEDs.
How does the reverse mode work on the VAN RAAM MIDI?
The reverse mode is activated by pedalling backwards from a standing position. Within a few seconds, the motor activates, and the tricycle cycles backwards at a speed of about 2 km/h. Be careful not to be startled by this unexpected reaction, for example, while waiting at a traffic light.
How do I charge the battery for my VAN RAAM MIDI?
For best performance, charge the battery at room temperature (between 0 and 35 degrees centigrade).
1. Unlock the battery by turning the key a quarter turn.
2. Push down and hold the lock, then pull the battery out of the holder.
3. Take the battery pack inside. First, plug the charger into the socket. The green LED will light up (standby).
4. Insert the charging connector into the charging point of the battery. The red LED will light up, indicating it is charging.
5. The charging time is approximately 2 hours for an 11.4 Ah/36 V battery and 4.5 hours for a 24.8 Ah/36 V battery.
6. Once fully charged, the charger’s green LED will be solid. First, remove the charging connector from the battery.
7. Then, unplug the charger from the socket.
8. Put the battery back in the holder on the cycle and close the lock. Ensure the battery is pushed straight into the holder.
What do the LED indicator lights on the VAN RAAM MIDI battery charger mean?
| LED indication | Status |
|---|---|
| Green | Standby / battery full |
| Red | Charging |
| Red, blinking | Safety: Polarity inversion; Short; Over temperature; Over power; Over voltage |
What are some tips for charging and maintaining the battery of my VAN RAAM MIDI?
• Never leave the bike with an empty battery. Charge it as soon as possible before it’s totally empty.
• The best storage-charge is when three to five LED lights are lit.
• Check the battery every month in the winter. If fewer than three LED lights are lit, recharge the battery.
• Preferably store and use the battery in environments of 5 to 20 °C. Avoid higher or lower temperatures.
• Do not charge the battery in direct sunlight or at a temperature of less than 5 °C.
• Only use the charger indoors and in non-humid environments.
• Only use the supplied Van Raam battery and charger.
• Never open the battery or charger housing.
• Don’t drop the battery.
• Keep in mind that the battery provides less support and discharges faster when it’s cold (0°C and less).
What should I do if the electric system on my VAN RAAM MIDI does not turn on?
If the system does not turn on, follow these steps:
1. Make sure that the battery is properly attached.
2. Check the status of the battery. If it is empty, recharge the battery.
3. If the above actions do not help, contact your dealer.
What does it mean if the battery indicator LED lights on the display of my VAN RAAM MIDI are flashing?
If the battery indicator LED lights on the display are flashing, the motor may be overheated due to continuous high load. For protection, the system will reduce the support.
1. The system is in temperature-protection. You can continue cycling with reduced support.
2. After cooling down, the normal support and indication will restore automatically.
What should I do if the support LED lights on the VAN RAAM MIDI display are flashing?
If the support LED lights on the display are flashing, this indicates a motor failure. You will need to contact your dealer.
How do I fit the push bar accessory on my VAN RAAM MIDI?
To fit the push bar on your VAN RAAM MIDI tricycle:
1. Loosen the screw by using an Allen key.
2. Slide the push bar into the tube up to the stop.
3. Then tighten the screw again very firmly by using the Allen key.
How do I adjust the foot support accessory on my VAN RAAM MIDI?
To fix your foot, slide the two straps [A] into the quick releases [B]. To unlock, pull the lip to the rear and pull the strap out. The straps can be cut to size but should retain a length of at least five centimetres.
To adjust the length:
1. Slightly loosen the four nuts with a socket wrench.
2. Slide the plate with the foot support forwards or backwards to the desired position.
3. Then tighten the nuts again.
To adjust the width:
1. Slightly loosen the two screws with an Allen key.
2. Slide the adjustable half of the foot support to the desired position.
3. Then tighten the screws again.
How do I clean my VAN RAAM MIDI tricycle?
The frame of the tricycle can be cleaned with a damp cloth. For dirtier areas, you can use a mild detergent. The wheels can be cleaned with a moist brush with plastic hairs (not a wire brush). The saddle, grips, and backrest can be cleaned with mild soap and water. Do not use a pressure washer or a steam cleaner.
How should I lubricate the chain on my VAN RAAM MIDI?
The chain should be cleaned and maintained at regular intervals (approximately every three months). Use only special chain grease or Teflon spray.
1. Wipe the chain with a cloth.
2. Treat it with grease or spray.
3. Remove any excess lubricant with a rag.
Other parts should not be treated with a lubricant.
How is the chain tension adjusted on a VAN RAAM MIDI?
The correct chain tension should not be too tight; it should hang loose, allowing you to move it up and down by about half a centimetre without effort. The VAN RAAM MIDI has an integrated chain tensioner.
1. Slightly loosen the screw. Hold the nut at the back tight with a socket wrench to stop the screw from slipping.
2. Shift the tensioning wheel so that the chain hangs loose as described above.
3. Tighten the screw again.
How should I dispose of my VAN RAAM MIDI tricycle and its battery?
To dispose of your tricycle, contact your dealer or the local waste disposal company. They will dispose of the tricycle according to your town’s regulations.
For the battery, if it is defective or you are no longer using it, it must be recycled. Please contact your dealer, who is responsible for complying with the recycling obligation. Ask them about the conditions or view the rules regarding recycling in your place of residence/country.
Where can I find the frame number on my VAN RAAM MIDI tricycle?
The frame number on the VAN RAAM MIDI is printed on a sticker. This sticker is located on the back of the saddle tube.
What are the technical specifications for the VAN RAAM MIDI tricycle?
| Specification | Midi2 |
| Length of inner leg (cm) | 66-80 |
| Frame height (cm) | 41 |
| Length (cm) | 168 |
| Width (cm) | 75 |
| Height (cm) | 108 |
| Weight (kg) | appr. 27 |
| Boarding height(cm) | 25 |
| Front wheel | 20″ |
| Back wheel | 22″ |
| Max. load luggage rack/basket (kg) | 20 |
| Max. weight user (kg) | 90 |
| Brakes, front | V brake |
| Brakes, back | V brake or Back pedal brake |
What maintenance should be performed on my VAN RAAM MIDI?
Regular maintenance can extend the lifecycle of your VAN RAAM MIDI. Here is a recommended schedule:
Maintenance Overview:
| What | Schedule | Duration | By whom? |
|---|---|---|---|
| 1st service moment | 3 months/300 km | 15 min | Dealer |
| 2nd Service moment | 6 months/1.000 km | 15-30 min | Dealer |
| 3rd Service moment | 12 months/2.000 km | 30-90 min | Dealer |
| Monthly inspection* | Every month | 15 min | User |
| Annual inspection* | Every 12 months | 60 min | User |
*This is advised to extend your bike’s lifecycle.
Monthly Inspection (User):
• Check and inflate the tyres
• Check the chain tension and grease if needed
• Tighten bolts/nuts where needed
• Check all lights
• Check the brakes
• Check all rotating parts and grease if needed
• Clean the bike
Annual Inspection (User):
• Check and touch up the paintwork
• Check the wheels for any buckling
• Check the spoke tension
• Check the steering ball joints
• Check all lights
• Check the saddle clamp
• Check the placement of all electric components (E-Bikes only)
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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