TOSHIBA TRST-P1 (01) PDF Document

To ensure compliance with Product Safety and FCC marking requirements for the TOSHIBA TRST-P1, you must use the power supply, power cord, and interface cable that meet the following parameters:

Power Adapter:

The power adapter must comply with Safety and/or EMC requirements of the country where it is used. It should be a Class 1 power adapter with SELV (Secondary Extra Low Voltage) and L.P.S (Limited Power Source), non-energy hazard output. The required electrical characteristics are:

Input rated: 100-240 Vac, 1.8A Max, 50/60 Hz

Output rated: 24 Vdc, 2.5A

It is recommended to use a TOSHIBA TEC recommended power adapter.

Interface Cable:

You must use a shielded (360 degree) interface cable. The shield must be connected to the frame or earth ground connection at BOTH ends of the cable. If using a different cable, it must be tested with the TOSHIBA TEC printer and your system for local EMC requirements.

Power Cord:

A UL listed, detachable power cord is required. If the power supply is mounted on the floor, a power cord with Type SJT marking is required. Using a different power cord may violate safety certifications. The socket-outlet must be installed near the equipment and be easily accessible.

The symbols on TOSHIBA TEC products represent safety information to ensure proper use and to warn users of possible hazards. The meanings are as follows:

Personal safety is extremely important. Please read and understand all warnings before handling or maintaining the TOSHIBA TRST-P1.

WARNING! Improper handling can lead to the risk of death or serious injury.

Voltage: Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

Wet Hands: Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Power Outlet: Do not share the same outlet with other electrical appliances that consume large amounts of power. This can cause voltage fluctuations. Provide an exclusive outlet for the machine to prevent malfunction.

Objects on Printer: Do not place metal objects or water-filled containers (like flower vases, pots, or mugs) on top of the printer. Spilled liquids or metal objects entering the printer may cause fire or electric shock.

Foreign Objects: Do not insert or drop metal, flammable, or other foreign objects into the printer through ventilation slits, as this may cause fire or electric shock.

Power Cords: Do not scratch, damage, or modify the power cords. Do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Damage: If the printer is dropped or its cabinet is damaged, turn off the power, disconnect the power cord, and contact your authorized representative. Continued use in a damaged condition may cause fire or electric shock.

Abnormal Conditions: If the printer produces smoke or strange smells, immediately turn off the power, disconnect the power cord, and contact your authorized representative. Continued use may cause fire or electric shock.

Unplugging: When unplugging the power cord, hold and pull the plug portion, not the cord. Pulling the cord may damage internal wires and cause fire or electric shock.

Grounding: Ensure the equipment is properly grounded. Extension cables should also be grounded to prevent fire or electric shock.

Do Not Disassemble: Do not remove covers or attempt to repair or modify the machine yourself. You may be injured by high voltage, hot parts, or sharp edges inside the machine.

To ensure the TOSHIBA TRST-P1 continues to function correctly, please follow these precautions:

Avoid locations with adverse conditions such as: temperatures outside the specification, direct sunlight, high humidity, excessive vibration, or dust/gas.

Use ONLY TOSHIBA TEC SPECIFIED paper.

DO NOT STORE paper where it might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

Ensure the printer is operated on a level surface.

Be aware that any data stored in the printer’s memory could be lost during a printer fault.

Avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

Unplug the machine when working inside it or cleaning it.

Keep your work environment static-free.

Do not place heavy objects on top of the printer, as they may become unbalanced and fall, causing injury.

Do not lean against the machine, as it may fall on you and cause injury.

Be careful not to injure yourself with the printer paper cutter.

Unplug the machine when it is not used for a long period of time.

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

Additionally, do not expose the machine to insecticides or other volatile solvents, as this can cause the cabinet or other parts to deteriorate or cause the paint to peel.

The main external parts of the TOSHIBA TRST-P1 include:

Top Cover: The main lid on the top of the printer.

Main Cover: The central part of the printer body.

Front Cover: The front panel of the printer.

Cover Open Lever: The lever used to open the top cover for paper loading.

LED and Feed Button: The combined indicator light and paper feed button assembly.

The LEDs and FEED button provide status information and basic paper control.

POWERED LED (Blue): Lights up when the printer power is turned on.

ERROR LED (Amber): Lights up with an amber color to indicate an error.

FEED BUTTON: This button is used to feed receipt paper. A single touch causes one line feed. Pressing and holding the button feeds the paper continuously. Additionally, if you turn the power switch on while the [FEED] button is pressed and held, the printer will perform a self-test print.

When loading paper, be aware of the following hazards:

WARNING! Hot Print Head: The print head becomes very hot while printing. Never touch the print head to avoid getting burned. The standard operating temperature of the printer is 5°C to 50°C. Do not operate out of this range for safe operation.

WARNING! Hazardous Cutter: The cutter blades are sharp and move during operation. Keep fingers and other body parts away from the cutter mechanism to prevent injury.

Follow these steps to load a new receipt roll into the TOSHIBA TRST-P1:

1. Turn the printer power ON by connecting it to the power supply.

2. Pull up the Cover Open Lever to open the printer cover.

3. Check for the correct orientation of the receipt roll and place it inside the printer. The paper should feed from the bottom of the roll towards the front of the printer.

4. Pull the leading edge of the receipt paper until it extends past the paper outlet for about 5 cm.

5. Close the printer top cover gently. The printer will automatically perform an auto cut.

CAUTION!

1. Use only TOSHIBA TEC specified paper. Use of non-specified paper may shorten the print head life, result in poor print quality, cause paper feed failure, or shorten the cutter life.

2. Do not subject the thermal receipt roll to water, oil, or heat, as this will darken the paper.

3. Load the receipt roll in the correct orientation. Failure to do this may cause a paper jam error.

4. Be careful not to damage the print head and platen when the printer cover is open, as this may cause poor print quality or printer failure.

5. Do not open the printer cover while the printer is printing.

6. Do not hold the receipt while the printer is printing, as this may cause a paper jam.

7. When closing the printer cover, do not press it down too hard.

8. Do not put anything on the printer cover or push the cover too strongly, as this may cause a print failure.

The TOSHIBA TRST-P1 can be placed in several orientations depending on your needs:

i. Table Top – Horizontal orientation: The printer can be set on or near the POS terminal. In this orientation, the paper will be presented in the top exit direction. Ensure there is enough room to open the receipt cover for changing the paper roll.

ii. Table Top/Under Counter – Vertical orientation: The printer can also be mounted vertically. In this orientation, the paper will be presented in the front exit direction, making it suitable for placement under a counter.

iii. Wall Mounted: The printer can be mounted on a vertical wall. See the specific wall mounting instructions for details.

CAUTION! Wall mounting must be performed by a qualified and professional installer familiar with building construction, codes, and laws.

1. Installer Responsibility: The installer must judge the suitability of the wall material and determine if additional bracing is required. The installer is responsible for observing all safety precautions.

2. Screws: Screws are not included and must be supplied by the installer. Use flat head metallic tapping screws. The required screw dimensions are:

Head Diameter: Ø7.5-10 mm

Head Thickness: 2-2.5 mm

Shaft Diameter: Ø4 mm

Minimum Screw Length in Wall: 10 mm

3. Wall Requirements: Mount the printer to a flat, sturdy, structurally sound wall made of wood, concrete, or metal. The wall thickness should be 10 mm (0.4″) or more.

4. Installation Height: Mount the printer at a height of 2 meters or below.

5. Procedure: Install the screws on the wall using the recommended dimensions. Ensure there is enough room to open the receipt cover to change the paper. Hang the printer securely on the screws.

6. Compliance: Ensure all applicable building/electrical codes and accessibility requirements are followed. Local codes and laws take precedence over these instructions. The printer weight is 1.18Kg.

You must remove the cable cover before connecting any interface or power cables.

To Remove: Open the cover by pressing and pulling it up.

To Attach: After connecting the cables, attach the cover back by fitting the hooks back into the slotted openings and pressing down to secure it.

First, remove the cable cover. Then, follow the steps for your connection type:

B. Connect to Power Supply: Insert the power cable into the power connector labeled “DC 24V”.

C. Connect via standard USB Type-B cable: Connect a USB Type-B cable to the printer’s USB-B port to link the printer to the POS Terminal.

D. Connect via Option Card (RS232 & LAN): To install an option card, remove the two screws holding the metal cover over the “OPTION I/F” slot. Remove the metal cover, then install the option card.

E. Serial Interface (RS232) Option: Insert the RS232 option card into the slot, secure it with the attach screw, and then connect the RS232 cable.

F. Ethernet Interface (LAN) Option: Insert the LAN option card into the slot, secure it with the attach screw, and then connect the LAN cable.

G. Connect via Y-Cable: A Y-cable is an option that can connect both the power connector and the USB Type-B connector to the POS terminal with a single cable assembly.

H. Connecting via Cash Drawer:

1. Make sure the printer is not connected to any power supply.

2. Connect the drawer cable to the drawer interface connector (labeled “CDKO”) in the correct orientation.

The following table details the specifications for the thermal receipt paper compatible with the TOSHIBA TRST-P1.

The LED light provides status and error information. Refer to the table below for what to do based on the color and pattern of the light.

NOTE: If another LED status occurs, turn the power supply off, and then on again. If this does not restore the LED, contact your nearest TOSHIBA TEC representative for assistance.