THINKWARE Q200 (01) PDF DOCUMENT

Please read the following safety information to properly use the THINKWARE Q200.

Driving and product operation

• Do not operate the product while driving a vehicle. Distraction while driving may cause accidents and result in injury or death.

• Install the product in places where the driver’s view is not obstructed. Obstruction of the driver’s vision may cause accidents and result in injury or death. Check with your state and municipal laws before mounting the product to the windshield.

Power supply

• Do not operate or handle the power cable with wet hands. Doing so may result in electrocution.

• Do not use damaged power cables. Doing so may result in electrical fire or electrocution.

• Keep the power cable away from all heat sources. Failure to do so may cause the power cord insulation to melt, resulting in electrical fire or electrocution.

• Use the power cable with the correct connector and make sure the power cable is connected securely and is firmly in place. Failure to do so may result in electrical fire or electrocution.

• Do not modify or cut the power cable. Also, do not place heavy objects on the power cable or pull, insert, or bend the power cable using excessive force. Doing so may result in electrical fire or electrocution.

• Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does not guarantee compatibility and normal operation of third-party accessories.

• When connecting the power cable to the product, ensure that the connection between the cable plug and the power cable connector on the product is secure. If the connection is loose, the power cable may become disconnected due to vehicle vibration. Video recording is not available if the power connector is disconnected.

Children and pets

• Ensure that the product is out of the reach of children and pets. If the product breaks, it may result in fatal damage.

• Do not expose the product to direct sunlight or intense light. The lens or internal circuitry may fail otherwise.

• Use the product at a temperature between 14°F and 140°F (-10°C to 60°C) and store the product at a temperature between -4°F and 158°F (-20°C to 70°C). The product may not function as designed and some permanent physical damages may result if it is operated or stored out of the specified temperature ranges. Such damages are not covered by the warranty.

• Frequently check the product for the proper installation position. Impact caused by extreme road conditions may alter the installation position. Ensure that the product is positioned as instructed in this guide.

• Do not apply excessive force when pressing the buttons. Doing so may damage the buttons.

• Do not use chemical cleaners or solvents to clean the product. Doing so may damage plastic components of the product. Clean the product using a clean, soft, and dry fabric.

• Do not disassemble the product or subject the product to impact. Doing so may damage the product. Unauthorized disassembly of the product voids the product warranty.

• Handle with care. If you drop, mishandle, or expose the product to external shocks, it may cause damage and/or result in the malfunction of the product.

• Do not attempt to insert foreign objects into the device.

• Avoid excessive humidity and do not allow any water to enter the product. Electronic components inside the product may fail if exposed to humidity or water.

• Depending on the make and model of your car, the power may be constantly supplied to the dash cam even when the ignition is turned off. Installation of the device to a continuously powered 12V outlet could result in vehicle battery drainage.

• This device is designed to record video while the vehicle is in operation. The quality of the video might be affected by weather conditions and the road environment, such as whether it is day or night, presence of street lighting, entering/exiting tunnels, and the surrounding temperature.

• Keep the windshield and camera lens clean for optimal video quality. Particles and substances on the camera lens or windshield may reduce the quality of the recorded videos.

• This device is intended to be used inside the vehicle only.

Some jurisdictions may prohibit recording voice in the vehicle or may require that all passengers have knowledge of the recording and provide consent. It is your responsibility to know and follow all laws and restrictions for your jurisdiction.

The THINKWARE Q200 can record voice using the integrated microphone while recording video. Voice recording is ON by default. To turn voice recording on or off, press and hold the REC button for 3 seconds.

The standard items included with the THINKWARE Q200 are:

• Front camera (main unit)

• Mount

• Hardwiring cable

• Adhesive cable holder

• microSD memory card (consumable)

The following accessories are sold separately:

• Car charger

• External GPS receiver

• Rear camera

Front View:

• Mount connector: Used to connect the mount.

• DC-IN power port: Used to connect the power cable.

• GPS port: Used to connect the external GPS receiver (optional).

• V-IN input port: Used to connect the rear camera (optional).

• Speaker: Outputs the voice guide and buzzer sounds to indicate the product’s status.

• Front camera lens: Records the front view.

Rear View:

• REC button: Short press starts manual recording. Press and hold for 3 seconds turns the voice recording on or off.

• Wi-Fi button: Short press resets Bluetooth and Wi-Fi. Press and hold for 3 seconds enters Bluetooth pairing mode to connect to a smartphone.

• Wi-Fi LED: Indicates the Wi-Fi connection status.

• STATUS LED: Indicates the recording status.

• Memory card slot: Insert a memory card to save recordings.

• Microphone: Used for voice recording.

Refer to the following table to check the status of the THINKWARE Q200 using the LED indicator.

• To format the memory card: Press and hold the REC button and Wi-Fi button simultaneously for 3 seconds.

• To factory reset the product: Press and hold the REC button and Wi-Fi button simultaneously for 7 seconds.

To remove the memory card:

Ensure that the product is turned off. Gently push the bottom of the memory card with your fingernail to release it, and then remove it from the product.

To insert the memory card:

First, confirm the insertion direction as marked on the memory card. Then, insert the card into the slot in the correct direction, and press it until you hear a click.

Important Cautions:

• Ensure that the product is turned off before removing the memory card. The recorded video files may be corrupted or lost if you remove the memory card while the product is on.

• Ensure that the memory card is in the correct direction before inserting it into the product. The memory card slot or the memory card may be damaged if it is inserted incorrectly.

• Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee the compatibility and normal operation of third-party memory cards.

• To prevent loss of recorded video files, periodically back up the video files on a separate storage device.

1. Select an installation location: Choose a location that can record the entire view in front of the vehicle without obstructing the driver’s vision. Ensure the front camera lens is located in the center of the windshield. If you have a GPS navigation device on the dashboard, ensure it is at least 20 cm (approx. 8 inches) away from the dash cam.

2. Attach the mount to the camera: Align the mount to the mount rail on the product and slide it until you hear a click. Then, carefully remove the protective film from the adhesive pad on the mount.

3. Clean the windshield: After determining the installation location, wipe the area on the windshield with a dry cloth.

4. Attach the mount to the windshield: Remove the protective film from the adhesive mount, and then press the mount firmly to the installation location.

5. Secure the mount: Remove the camera from the mount and push the mount against the windshield again to ensure it is firmly fixed.

6. Re-attach the camera: Align the product to the mount, and then slide it into the locking position until you hear a click.

7. Adjust the camera angle: Set the vertical angle of the camera appropriately and tighten the screw of the mount firmly.

To confirm the camera angle, record a video after installation and check the video using the mobile viewer or the PC viewer. If necessary, adjust the camera angle again.

The continuous power cable must be professionally installed in the vehicle by a trained mechanic. This allows the camera to operate in parking mode when the vehicle is off.

1. With the engine and electrical accessories turned off, find the vehicle’s fuse box. It is usually installed under the driver’s seat. Refer to your vehicle’s owner’s manual for the exact location.

2. Open the fuse box. Use an electrical tester to find the continuous power terminal (supplies power when the vehicle is off) and the ACC terminal (supplies power when the ignition is “ACC ON”). Detach the fuses from these terminals.

3. Connect the BATTERY wire (yellow) to a fuse leg of the continuous power terminal and connect the ACC wire (red) to a fuse leg of the normal (ACC) terminal.

4. Check the fuse panel’s input and output contact points using an electrical tester.

5. Place the fuses back into their locations, connecting each fuse leg with the wire to the output contact point. Ensure the fuse legs for the BATTERY and ACC wires are connected to the output terminals respectively to avoid damage.

6. Connect the ground wire (the GND wire, black) to a bolt attached to a metallic part of the vehicle’s body.

7. Connect the continuous power cable to the product’s DC-IN power connector and start the engine to make sure the product operates normally. The LED indicator and voice guidance will turn on.

8. Connect the product to the THINKWARE DASH CAM LINK app on your smartphone and adjust the camera angle so that the hood of the vehicle covers 1/4 – 1/8 of the screen while viewing the live view.

1. Connect the car charger to the THINKWARE Q200’s DC-IN power port.

2. Insert the cigar jack into the vehicle’s power socket.

Note: The location and specifications of the power socket may differ by vehicle make and model. Use the authentic THINKWARE car charger to avoid damage to the product. For safe driving, arrange the cables to prevent obstruction of the driver’s vision.

Securing the rear camera:

1. Select a location on the rear windshield where there is no defrost grid wire and the camera can record the entire rear view. For vehicles with a sunshade, select a location where the sunshade will not interfere with camera operation. The adhesive part should not touch the defrost grid.

2. After determining the location, wipe the installation surface of the windshield with a dry cloth. Once secured, it is hard to remove the camera due to the strong adhesive.

3. Remove the protective film from the adhesive mount and camera lens.

4. Attach the product with the THINKWARE logo facing indoors and press the adhesive tape firmly to secure the camera. If the product is fixed in reverse, the rear view will be recorded upside down.

5. Adjust the camera’s vertical angle.

Connecting the rear camera cable:

1. Power off the main unit and connect one end of the rear camera cable to the front camera’s V-IN port.

2. Connect the other end of the rear camera cable to the rear camera’s connection port. For safe driving, arrange the cables to prevent the driver’s vision from being obstructed.

3. Turn on the ACC or start the engine to check if the product is powered on. The Status LED and voice guidance will turn on.

1. Remove the film from the back of the external GPS receiver.

2. Attach the external GPS receiver’s adhesive surface to the upper part of the front windshield and press the adhesive part firmly to secure it. Ensure the cable length is sufficient and check the routing path before installation.

3. Connect the external GPS receiver to the product’s GPS port. Be careful not to connect it to the DC-IN power port, as this may damage the pins.

4. Turn on the ACC or start the engine to check that the product is powered on. The Status LED and the voice guide are turned on.

Videos are stored in different folders on the memory card according to their recording mode. Play videos on a Window/Mac computer or using the Thinkware mobile app. Playing videos by inserting the memory card directly into other devices like a smartphone may cause file loss.

A file name is composed of the recording start date and time, and the recording option. For example:

REC_YYYYMMDD_HHMMSS_X.MP4

• YYYYMMDD: Year, Month, Day

• HHMMSS: Hour, Minute, Second

• X (Recording conditions): ‘F’ for Front camera, ‘R’ for Rear camera (when optional rear camera is equipped).

The THINKWARE Q200 offers several recording modes:

• Continuous recording: During driving, videos are recorded in 1-minute segments and stored in the “cont_rec” folder. The STATUS LED will be solid green.

• Incident continuous recording: When an impact to the vehicle is detected during continuous recording, a video is recorded for 20 seconds (10 seconds before and 10 seconds after the detection). It is stored in the “evt_rec” folder. The STATUS LED will flicker green quickly, and a buzzer will sound.

• Manual recording: When you press the REC button, a video will be recorded for 1 minute (10 seconds before to 50 seconds after pressing the button). It is stored in the “manual_rec” folder. The STATUS LED will flicker green quickly.

When the THINKWARE Q200 is connected via the hardwiring cable, the operating mode switches to parking mode after the engine is turned off. Parking mode operates only when the hardwiring cable is connected and professionally installed.

Refer to the following table for Parking Mode options, which can be set in the mobile viewer under Dash Cam Settings > Record Settings.

If parking mode settings are changed, the videos recorded with the previous settings will be deleted. To prevent data loss, back up all parking mode videos before changing parking mode settings.

With the Super Night Vision feature, you can record videos that are much brighter than those recorded without this feature. This feature is enabled by real-time image signal processing (ISP) that improves video brightness. It is available in continuous recording and parking modes and only on the front camera.

1. From the mobile viewer, tap Dash Cam Settings > Camera Settings.

2. From Super Night Vision, select the desired recording mode to use the feature. The new setting is applied automatically.

To use the road safety features, you must install an external GPS receiver (optional). The features are performed differently depending on the set speed and sensitivity.

To view and manage recorded videos and configure product features on your smartphone, you need the THINKWARE DASH CAM LINK application. Required environments are Android 7.0 (Nougat) or higher, or iOS 13 or higher.

1. On your smartphone, open the Google Play Store or Apple App Store and download and install THINKWARE DASH CAM LINK.

2. Run THINKWARE DASH CAM LINK.

3. Tap “Dash cam connection is required” at the bottom of the screen and follow the on-screen instructions to connect the product to your smartphone.

The following are the system requirements for running the PC viewer for the THINKWARE Q200:

• Processor: Intel Core i5, or higher

• Memory: 4 GB or more

• Operating system: Windows 7 or later (64-bit is recommended), Mac OS X 10.10 or later

• Other: DirectX 9.0 or higher / Microsoft Explorer version 7.0 or higher

The PC viewer installation file (setup.exe) is stored in the root folder of the memory card that is provided with the product.

1. Insert the memory card into a memory card reader connected to your PC.

2. Move the installation file to the desktop, run it, and complete the installation according to the instructions given in the installation wizard. After the installation is complete, there will be a shortcut icon to Thinkware Dashcam Viewer.

1. Turn off the THINKWARE Q200 and remove the memory card.

2. Insert the memory card into a memory card reader connected to your PC.

3. Double-click the shortcut to the PC viewer to open the program. The video files in the memory card will be automatically added to the playlist in the bottom-right corner of the PC viewer screen. You can select a folder (Continuous, All, Front, Rear) to display a list of videos in that folder.

4. Double-click a video file after selecting a video folder, or click the Play (▶) button after selecting a video file. The selected video file will be played.

If the video files are not automatically added, click File > Open, select the removable storage device for the memory card, and click Confirm.

From the mobile viewer, tap Dash Cam settings > Memory Card Settings to manage these options. The product will stop recording while configuring settings.

From the mobile viewer, tap Dash Cam settings > Camera Settings to adjust the camera settings. The product will stop recording while configuring settings.

From the mobile viewer, tap Dash Cam settings > Record Settings to manage the recording features. The product will stop recording while configuring settings.

From the mobile viewer, tap Dash Cam settings > Road Safety Settings to manage these features. The product will stop recording while configuring settings.

From the mobile viewer, tap Dash Cam Settings > System Settings to configure the hardware system settings. The product will stop recording while configuring settings.

You can update the firmware from the mobile viewer or the PC viewer. To update manually:

1. On your PC, download the latest firmware upgrade file from the THINKWARE website.

2. Unzip the downloaded file.

3. Disconnect power to the THINKWARE Q200 and remove the memory card.

4. Open the memory card on a PC and copy the firmware upgrade file to the root folder of the memory card.

5. While the power is disconnected from the product, insert the memory card into the memory card slot on the product.

6. Connect the power cable to the product, and then turn on the power (ACC ON) or start the engine. The firmware upgrade starts automatically, and the system will restart once the firmware update is completed.

Do not disconnect the power or remove the memory card from the product during the upgrade. Doing so may cause serious damage to the product, or to the data stored in the memory card.

The following table lists common problems and measures to resolve them.