TECHVIEW QC-3764 (01) PDF MANUAL

TECHVIEW QC-3764 (01) PDF SUMMARY:

What are the box contents of the surveillance kit?

The box contains:

• 1 x 7” LCD Monitor
• 1 x 720p Wireless Camera
• 2 x Mains Power Adaptors
• 1 x Ethernet Cable
• 1 x Wireless Antenna
• 1 x Mounting Hardware

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How do I install and set up the monitor?

1. Pull out the folding stand to position the monitor securely.
2. Position the two antennas located at the top of the monitor to an upright position.
3. Connect the 5VDC,2A mains power adaptor to a 240VAC standard power outlet, and the DC plug into the power socket of the monitor.
4. Press and hold the power/scan button located on the top of the monitor for 3-4 seconds for the unit to power up.
5. The monitor will display the TECHview startup screen for a few seconds and will transition to live view.
   • Please Note: The screen will remain dark until the cameras are powered up.

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How do I install and set up the camera?

1. Position the camera securely in place, it is best to have the monitor located near the camera temporarily so you can see the exact position of the camera.
2. Once the camera is in the correct position, mark the location of the screw holes.
3. An extra hole may need to be placed for the power cable to run depending on your installation.
4. Fix the included screws and anchors to attach the camera to the wall or ceiling.
5. Attach the wireless antenna to the rear antenna socket and screw it in tightly.
6. Connect the 9VDC, 600mA mains power adaptor to a 240VAC standard power outlet, and the DC plug into the power socket of the camera.
7. Once the camera and monitor are powered on, the unit should now be displaying the camera footage.

Please Note: Please install the camera in an undercover area if place outside as the unit is weatherproof only.

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What are the different viewing modes?

There are 4 viewing modes that can be displayed:

• Quad View: This splits the screen’s image area into 4 quadrants and displays the active camera in each quadrant. Press the center of the individual quadrant to enter single viewing mode.
• Single View: This mode displays one camera at a time on full screen. Press the button to change between the channels. Tap the center of the image to return to quad viewing mode.
• Scan Mode: The monitor’s screen and speakers will remain off until a camera detects motion. The camera will then display at full screen (sound and video on) until there has been no motion for 15 seconds. After that, the monitor screen will turn off again. Press and release the power/scan button to turn scan mode on.
• Auto Sequence: Displays each channel automatically in sequence in full screen display. The system defaults to auto sequence mode when scan mode is turned off. Press the SEQ button to turn auto sequence mode off and return to quad viewing mode.

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What do the icons displayed on the monitor screen indicate?

• Signal Indicator: Shows how strong the camera’s signal is. Signal ranges from 4 bars down to 0 bars (out of range).
• SD Card: This graphic displays if an SD card is inserted into the monitor. If the icon is blue, recording space is available. If the icon is red, the SD card is full. Tap this icon to view recorded files.
• New Recording Indicator: New recordings have been saved on the SD card.
• Recording Indicator: When this icon flashes red, it indicates that recording is in progress.
• Time Stamp: Current date/time is displayed in day/month/year, second/minute/hour format.
• SD Card Overwrite: Displays if the SD card is allowed to overwrite files when it is full.
• Network Status Indicator: Indicators the current network status: Green – System is connected to the internet and the monitor is connected with remote viewing mode. Yellow – System is connected to the internet and the monitor is connected with internal network mode. Red – Connection has failed or the system is not connected to a network.
• Channel Indicator: Displays the current channel number you are currently viewing. If viewing multiple cameras at once, the camera indicator will appear above each video display.
• Battery Indicator: Indicates the LCD monitor’s battery life: Flashing Red – Low battery, Green – Full battery, Flashing Green – Charging.
• Zoom Indicator: When you tap this icon on the screen, the monitor breaks the screen image into 5 areas. Tap the area you want to see zoomed in. That area displays in 2X size. Tap the icon again to exit zoom mode.
• Volume Indicator: Indicates the current audio volume. You must be in single channel viewing mode to change volume. Tap + or – to raise or lower the volume. will display when the volume is off (muted).
• Talk Back Indicator: Displays when the TALK button is pressed. Press and hold the TALK button on the side of the monitor to talk back through the camera. Release the TALK button to wait for a reply.
• Sequence Indicator: Displays when the monitor is in auto sequence mode; it will change channels automatically.
• New Download: Displays if new firmware is available for download.
• Change Channel: Press this icon to manually change channels.
• Motion Recording Indicator: Indicates motion detection status: Blue – Automatic recording OFF, Red – Automatic recording ON.

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How do I access the pop up menu system?

Press the pop up menu tab. This pop up menu tab will display settings for playback recorded files, set alarms, change the brightness and general settings.

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How do I manage recorded files?

1. Press the playback icon.
2. Days that are highlighted have recorded files. Press the day you want to review and a list of recordings for that day will be displayed.
3. Press the recorded file you want and it will start playing, with a bar across the bottom of the screen for control.
4. When the file is finished playing, the monitor will display the recorded file list again.
5. Press the recycle icon to delete the recorded file.

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How do I determine how loud the alarm will be?

1. Press the alarm icon.
2. Press + or – to increase or decrease the alarm volume.
3. Press the pop up menu tab to return to the previous menu.

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How do I set each camera’s brightness level?

1. Press the brightness icon.
2. Press + or – to increase or decrease the monitor’s screen brightness.
3. Press the pop up menu tab to return to the previous menu.

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What options are available under the general settings tab?

The general settings tab will display camera setup, recording setup, system settings, motion detection settings, network setup and firmware upgrade.

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How do I assign cameras to different channels or pair additional new cameras to the monitor?

Use Pairing to assign these cameras to different channels or to pair additional new cameras to the monitor. The system comes with cameras already paired.

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How do I adjust the video quality of each camera?

Resolution adjusts the video quality of each camera.

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How do I set the length of time the camera records once motion sensitivity triggers the camera to record?

Set the length of time with Duration. The options are 15 seconds (Default), 30 seconds, or 1 minute.

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How do I set up a schedule for pre-determined recording times and lengths?

Set up a schedule with Scheduled Recording.

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How do I overwrite the oldest recorded data on the SD card once the card is full?

File Overwrite overwrites the oldest recorded data on the SD card once the card is full.

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How do I set the current time (including daylight savings Time)?

Set the current time with Time Setting.

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How do I set the time zone for my system?

Set the time zone for your system with Time Zone.

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How do I change the language setting for the monitor?

Changes languages setting for the monitor (English, French or Spanish) with Language.

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How do I restore the system to default settings?

Restores the system to default settings with Default Settings.

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How do I reformat the SD card and delete all existing data?

Reformats the SD card and deletes all existing data with Format SD Card.

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How do I display the current firmware information for the monitor and each camera?

Displays the current firmware information for the monitor and each camera with Information.

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How do I set motion detection sensitivity for each camera?

A single screen lets you set motion detection sensitivity for each camera with Motion Detection Settings. It also lets you determine which viewing areas for each camera should be masked from motion detection.

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How do I set up Dynamic or Static IP address?

Set up Dynamic or Static IP address with Advanced Setup.

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How do I reset the app password to the default?

Reset the app password to the default (000000) with Reset Password.

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How do I display and change the network information and the monitor’s unique UID number?

Displays and allows you to change the network information and the monitor’s unique UID number with Information.

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How do I select to upgrade the firmware?

Let’s you select to upgrade your firmware if necessary (from SD card or the internet) with Firmware Upgrade.

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How do I pair a new camera to my system?

1. Press the pairing button on the camera setup screen.

2. Select the channel number you want to pair the camera to.

3. A message will be displayed with instructions to press the pair button on the camera. Press and release the pair button located at the rear of the camera. A 30-second countdown will begin.

   • Please Note: You must press the pair button on the camera during the 30-second countdown otherwise the camera will not pair with the monitor.

4. The system will display live video 3 seconds after the camera has successfully paired.

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How do I turn a camera on or off?

1. Press the switch bar under the camera you want to turn on or off.

2. The switch bar indicator will turn green when the camera is on. It will be greyed out when the camera is off.

   • Please Note: Although the camera is turned off, it is still powered on. The monitor will not receive video signals from that camera.

3. Press the left arrow to return to the previous menu.

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How do I adjust the resolution between high and a low frame rate for each camera?

1. Press the high or low option to set the frame rate for each camera.

2. Press the left arrow to return to the previous menu.

   • Please Note: When you only have 2 cameras paired it will record at 25fps however if you have 4 cameras then it will record and display at 15fps.

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How do I set how long the camera keeps recording after motion detection is triggered?

1. Press which duration you wish to set which is either 15, 30 seconds or 1 minute.
2. Press the left arrow to return to the previous menu.

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How do I set up a block of time for a camera to record on a weekly schedule?

1. Press the scheduled recording icon and the overview will display.

2. Press the modify button in the lower right corner to display the scheduled recording setup screen.

3. Select the camera you wish to setup scheduled recording for, if you want more than one camera to record at the same time then select multiple cameras.

4. Set the recording start time.

   • Press the AM/PM block to toggle between them.
   • Press the hour and number boxes separately and tap the up and down arrows to set the time in HH:MM format.

5. Press the save button, the system will return to the scheduled recording overview screen with the recording period indicated.

6. Press the modify button again to set up another recording session to schedule.

   • Please Note: Scheduled recordings are broken up into 10 minute file sizes. For example, if you record a 25 minute event, you will have two 10 minute recordings plus one 5 minute recording.

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How do I set the system to automatically overwrite the oldest files once the SD card is full?

1. Press the file overwrite button to access this function. Press either yes or no to activate this function.
2. Press the left arrow to return to the previous menu.

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How do I access the date & time menu?

1. Press the date & time icon to access the date & time menu.
2. Press the up or down arrow to set the month, day, and date.
3. Press the up or down arrow to set the time.
   • Press the AM/PM block to toggle between them.
   • Press the up or down arrows to set the correct hour and minute.
4. Press the left arrow to return to the previous menu.

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How do I set the time zone your monitor is in?

1. Press the time zone button to access the setting.
2. Scroll up and down to find your camera’s time zone and then select it.
3. Press the next option to turn daylight savings time on or off.
4. Press the left arrow to return to the previous menu.

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How do I set the language on your system?

1. Press the language button to set the language on your system. The default is English however you have the option to also set to Spanish or French.

2. Select the language you want your system to use.

3. Press the left arrow to return to the previous menu and will automatically change over to the selected language.

   • Please Note: Restart is not necessary once you change the language.

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How do I reset to original factory default settings?

1. Press the default settings button to reset to original factory default settings.
2. Select yes to restore to original factory default settings.
3. Press ok to confirm resetting the unit.

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How do I reformat the SD card?

1. Press the button to reformat your SD card.

2. Press yes to format your SD card.

   • Please Note: All your existing files will be deleted if you select yes.

3. Press yes to confirm that you want to format the SD card.

4. A progress bar will be displayed on the screen. After formatting is complete format ok message will display.

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How do I display this screen that lists the firmware information of the monitor and all cameras paired to it?

1. Press the information button to display this screen.
2. Press the left arrow to return to the previous menu.

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How do I display the network options?

1. Press the remote setup button to display the network options.

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How do I show the DHCP & Static IP options?

1. Press the advanced display button to show the DHCP & Static IP options.

2. Press either DHCP or Static IP depending on your requirements.

   • Dynamic IP (DHCP) is the standard network connection which will automatically assign an IP address from your router to your surveillance system. A static IP address is for people who have an option to specify an IP address for their system. Please check with your internet service provider if you have access to a Static IP address.

3. Once you have completed the fields from Static IP or chosen DHCP; press the save button.

4. Select the yes option to reboot the monitor and complete the setup.

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How do I reset the iHomeView app password back to default (000000)?

1. Press the yes or no button to either reset to default or no to cancel.
2. Press the left arrow key to return to the previous menu.

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How do I display the information screen?

1. Press the information button to display the information screen.
2. Press the left arrow key to return to the previous menu.

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How do I access the following menu?

1. Press the sensitivity button to access the following menu.
2. Press high, low, or off to set sensitivity.
3. Press the left arrow to return to the previous menu.

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How do I display which blocks you would like superimposed over the image?

1. Press the mask area button to display which blocks you would like superimposed over the image.
2. Select the squares that cover the areas of the image you do not want affected by motion detection.
3. When you are finished, press the left arrow to return to the previous menu.

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How do I upgrade the firmware from SD card?

1. Press the upgrade from SD card button to upgrade the firmware.

2. To upgrade the firmware through the SD card, select yes on the confirmation screen.

3. A progress screen will be displayed.

4. When the update is complete, the monitor displays Firmware Upgrade Successful and automatically reboots.

   • Please Note: It is not required to update the firmware from default unless deemed necessary.

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How do I upgrade through the network?

1. Use an ethernet cable and connect it to the rear ethernet port located on the monitor.
2. Press the firmware button to upgrade through the network.
3. A confirmation window will display; press yes.
4. The system will check to see if new firmware is available; if the firmware is available then it will install and automatically reboot once completed.

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How do I record live video (monitor)?

1. On the live viewing screen, press the red viewing icon for the camera to begin recording.

2. The icon will blink and turn blue while recording.

3. Press it again to stop recording. The icon stops blinking and will turn red.

   • Please Note: You can record from all cameras at the same time.

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How do I play back recorded video?

There are two ways to access recorded video files. You can either tap the SD card icon on the live screen or you can tap the playback pop up menu. Either way, the following screen displays:

1. Select the highlighted day containing the recording you want to view or on a specific camera to only view that camera’s recordings. The recording file list screen displays those recordings.

   • Please Note: If you select on a day that is not highlighted, there will be no action taken at all.

2. Press the recording you want to view and it will begin playing. The control icons will be displayed across the bottom of the screen.

3. Select any area of the screen that does not have control icons to bring up the playback progress bar. Press any area again to close it. While playback progress is visible, you can fast forward/ rewind by dragging the playback bar forwards or backwards.

   • Please Note: On the playback progress bar, tap the double arrow to skip forward or backwards about 10 seconds. Press the arrow and bar to skip to the next or previous video.

4. When the playback ends, press the left arrow to return to the previous menu.

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How do I manually start/stop recording video?

1. Press the blue icon on the monitor screen. The icon turns red and flashes, indicating that recording has started.
2. Press the icon again to stop recording, the icon will then turn blue.

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How do I set up automatic recording schedule?

1. From the general settings/recording setup, press the icon.
2. The scheduled recording Overview screen will display
3. Press modify to view the recording setup screen.

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How do I delete recording schedule?

1. From General Settings/Recording Setup, Press the icon. The scheduled recording overview screen will display.
2. Select the day you want to modify and press modify to view the recording schedule for that day.
3. Select the camera(s) whose schedule you want to delete. Enter the schedule (or part of a schedule) you want to delete and press delete.

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How do I watch recorded video?

1. From the main screen, press the pop out menu tab and then press the icon, the recording file list displays the recorded files.
2. Press the day you want to view, and then tap the file.
3. The video will begin playing

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How do I delete recorded videos?

1. From the Recorded File List, press the icon.
2. Press yes to confirm deletion.

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How do I change channels?

1. Press the icon.
2. The next channel will displays

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How do I set up the smartphone app?

1. Download the iHomeView app from Google Play or the Apple app store.

2. Make sure your monitor is connected via the Ethernet cable to your modem/router.

3. Open the app up on your Android or Apple smartphone.

4. Press the button “Click here to add device”.

5. Press the scan button to go the QR code scanning display.

6. Located at the rear of the monitor is a QR code.

7. Match the small display window on your smartphone over the QR code.

8. Once successfully scanned; a UID number should appear in the UID setting. If you are unable to scan the QR code successfully then alternately you can enter the UID number manually which is located below the QR code on the rear of the monitor.

9. It is recommended to change the name of your surveillance system to a preferred name otherwise the default will be iHomeView.

10. Enter the following password and press ok to confirm.

    • Default Password: 000000

11. Your system now should display in the current device list and press on the image. If you switch to 3/4G connection on your smartphone; you will be able to see the image outside of your home network.

12. Your system should now be showing the live camera view; the view will change between portrait and landscape depending on the position your smartphone is in.

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What are the smartphone app functions?

• View Icon: Press to view images already taken.
• Snapshot Icon: Press this to take an image from your smartphone.
• Mute Icon: Press to mute the audio coming from the camera or to unmute and listen to the camera’s microphone.
• Talkback Icon: Press this button to talk in to your smartphone and play through the camera’s speaker.
• Channel Icon: Press this icon to choose between the 4 channels depending on how many camera’s you have connected.

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How do I reconnect the system?

If your surveillance kit has failed to connect to the network; press Reconnect to reconnect the system.

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How do I edit the device?

This allows you to change the current app password by pressing the modify password button (000000 Default). A video setting and alert interval is also listed in these settings. The video setting allows you to change it between VGA and HD quality using low, medium or high (HD). The alert interval will notify you when the motion detection has been activated.

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How do I playback the recorded footage on your smartphone?

Select View Event to playback the recorded footage on your smartphone. You can press the icon to view live video by selecting a period of time within an hour, half a day, week or a custom time.

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How do I view the photos you have taken by the snapshot button?

Select View Snapshot to view the photos you have taken by the snapshot button.

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How do I remove the surveillance system from your phone?

Select Remove Device to remove the surveillance system from your phone.

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How do I receive smartphone push notifications?

If the iHomeView smartphone app is running in the background of your phone; you will receive a push notification to show that someone has triggered the alarm by motion detection. Please make sure motion detection is enabled on the surveillance system if you want to receive these notifications.

Exit the iHomeView app on your smartphone to stop receiving push notifications.

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What should I try if the camera’s signal status icon shows no bars?

• Make sure the camera is connected to power.
• Make sure that the camera’s antenna is attached and the monitor’s antenna is extended.
• Make sure the camera is paired to the correct channel.
• Re-pair the camera and monitor.

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What should I try if the camera won’t pair with the monitor?

• Make sure the camera is connected to power.
• Press and release the pairing button quickly. Do not press and hold the pairing button.