T-MOBILE ALCATEL REVVL 5G (01) PDF Document

The T-MOBILE ALCATEL REVVL 5G features the following hardware components:

Top: Headset connector, Microphone.

Front: Front Camera, Earpiece, Touch Screen.

Left Side: SIM and microSD™ tray.

Right Side: Volume keys, Power key.

Back: Flash, Back camera, Fingerprint sensor.

Bottom: Microphone, Speaker, USB Type-C port.

Power key

• Press: Lock the screen/Light up the screen.

• Press and hold: Show the popup menu to select from Power off, Restart or Screenshot.

• Press and hold the Power key and Volume down key to take a screenshot and save it.

• Press and hold the Power key for at least 10 seconds to force reboot.

Volume Keys

• Adjust the call volume during a phone call.

• Adjust the media volume while listening to music, watching a video, or streaming content.

• Adjust the ringtone volume.

• Mutes the ringtone of an incoming call.

• While using the Camera, press the Volume up or down key to take a photo, or touch and hold to take several photos.

Recent Apps button

• Touch to open a card view of applications you’ve worked with recently. Swipe up on the screen to remove a specific thumbnail from the list, or touch CLEAR ALL to remove all thumbnails from the list.

Home button

• From any application or screen, touch to return to the Home screen.

• Touch and hold to open Google Assistant. Through this function, you can search for information online, open apps on your phone, send messages, etc.

Back button

• Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc.

You must insert your Nano SIM card to make phone calls using your network. Your T-MOBILE ALCATEL REVVL 5G only supports Nano SIM cards. To avoid damaging your phone, do not attempt to insert other SIM types, such as Mini or Micro cards.

To insert the SIM card, use the provided SIM pin to eject the tray from the side of the phone. Place the Nano SIM card into the designated slot on the tray and carefully slide the tray back into the phone.

The first time you power on the T-MOBILE ALCATEL REVVL 5G, you should set the following options:

• Touch to select the phone’s language, then touch START.

• Select an available Wi-Fi network, touch Set up offline and CONTINUE.

• Copy your app & data from another device or touch Don’t copy to continue.

• Set PIN for a screen lock, otherwise touch Skip to continue.

• Set up Face key to unlock screen by touching Add face data, otherwise touch Skip.

• Touch SETUP TIME and then Set install time to update your device to the latest version, at a set time, whenever a system update is available.

You can bring all the items that you use most frequently (applications, shortcuts, widgets, folders) to your Home screen for quick access. The main elements are:

• Status bar: Displays status and notification indicators. Swipe down to open the Notification panel.

• Main Screen: Swipe left or right to view more screens. Touch to open an application, folder, etc.

• Favorite apps tray: Touch to open an application. Touch and hold to move or change applications.

• Search bar: Allows you to enter text to search or use voice search.

The Status bar appears at the top of your Home screen. Icons indicate your phone’s status and new notification alerts.

Power On/Off

Hold down the Power key until the phone powers on. Unlock your phone if necessary. Once unlocked, the Home screen is displayed.

To power off, press and hold the Power key until options appear, then select Power off.

Charging

Insert the small end of the charging cable into the charge port and plug the charger into an electrical outlet.

To optimize your battery life, you may do the following:

Turn on power saving mode

• Go to Settings > Battery > Battery saver.

• Touch TURN ON NOW to activate the battery saving mode.

Lower screen brightness

• Go to Settings > Display > Brightness level.

• Lower the brightness by sliding the slider to the left.

Screen timeout

• Go to Settings > Display > Advanced > Screen timeout.

• Select a shorter screen timeout duration.

Language

1. Go to Settings > System > Languages & input > Languages.

2. Touch + Add a language to select a language from the language list.

3. Touch and hold the grab handle next to your desired language and drag it to the top of the list.

Date & Time

1. Go to Settings > System > Date & time.

2. You can turn on “Use network-provided time” and “Use network-provided time zone” to set them automatically.

3. If you turn off “Use network-provided time”, you will have the options to manually Set date and Set time.

Dark mode

Go to Settings > Display and select Dark mode. Your screen will become black in this mode, which makes it easier to look at your screen or read in dim light.

Eye comfort mode

Go to Settings > Display and select Eye comfort mode. This mode can effectively reduce blue light radiation and adjust the color temperature to relieve eye fatigue. You can also create a custom schedule to turn it on.

Wallpaper

1. Go to Settings > Display > Wallpaper.

2. Touch Wallpapers to select from pre-loaded wallpapers.

3. Touch Photos to select from images that are stored on your device.

Adjusting volume

• Press the volume keys that are located on the right side of the device to adjust the Ringtone & Notification volume.

• You can also go to Settings > Sound to adjust the volume for media, call, ring and alarm.

Adjusting tones

• Go to Settings > Sound > Phone ringtone.

• You may select ringtones for phone, notification, alarm as well as other sounds.

Adjusting other sounds

• Go to Settings > Sound > Advanced > Other Sounds and vibrates to adjust sounds related to Dial Pad, Screen locking, and Charging.

To make a call, touch the Phone icon. Enter the desired number from the dial pad and touch the call button to place the call. You can also select a contact from Favorites, Recents, or Contacts by touching the tabs. If you make a mistake, you can delete the incorrect digits by touching the backspace key.

To hang up a call, touch the red end call icon.

When you receive a call:

• Slide the call icon up to answer.

• Slide the call icon down to reject.

• Touch the message icon to reject the call by sending a preset message.

To mute the ringtone of an incoming call, press the Volume key.

To access your voicemail:

• Touch and hold the 1 key on the dial pad.

• If you receive a voicemail, an icon appears in the Status bar. Open the Notification panel and touch Voicemail.

To set your voicemail number:

• Touch the Phone icon and go to menu > Settings > Voicemail > Advanced Settings > Setup > Voicemail number.

Adding a contact

1. Open the Contacts app and touch the + icon to create a new contact.

2. Enter the contact’s name and other information. You can select a picture or take a photo for the contact.

3. When finished, touch SAVE.

Editing your contacts

1. Touch a contact to view their details.

2. Touch the edit icon in the contact details screen.

3. When finished with your changes, touch SAVE.

Deleting a contact

1. From the contact list, touch and hold the contact you want to delete.

2. Touch the delete icon and confirm to delete.

Sharing a contact

1. Select a contact you want to share.

2. Touch the menu icon and then select Share.

3. Choose a method to share the contact’s vCard, such as Email, Messages, or Bluetooth.

1. Open the Messaging app and touch the new message icon to start.

2. Enter the name or the phone number of the recipient in the To bar or touch the icon to add recipients from your contacts.

3. Touch the Add text bar to enter the text of the message.

4. To send an MMS, touch the attachment icon to attach a picture, video, audio, or contact.

5. When finished, touch the send icon.

Setting up Gmail

1. To set up your email account, swipe up from the Home screen, then select Gmail.

2. Select ‘+’ to add an email address.

3. An email setup process will guide you through the steps. Select the type of email account you have and enter the email address and password of the account you want to set up.

Sending an email

1. Touch the compose icon from the Inbox screen.

2. Enter recipient(s) email address(es) in the To field.

3. Enter the subject and the content of the message.

4. Touch the attachment icon to add an attachment.

5. Touch the send icon to send.

If you see a “password incorrect” error, please review the following options:

Option 1: Generate an App password

An App password is a 16-digit passcode for apps or devices. If you use 2-Step Verification, an App password may solve the problem. You can generate one from your Google Account security settings.

Option 2: Change your settings to allow less secure apps

1. Go to the “Less secure apps” section in your Google My Account settings.

2. Next to “Access for less secure apps,” select Turn on.

Option 3: Access Gmail through browser

If you don’t want to change your security settings, you can access your Gmail account through the phone’s web browser.

Viewing calendars

To access the function, swipe up from the Home screen, then touch Calendar. You can display the Calendar in Schedule, Day, 3 days, Week or Month view. Touch the menu icon and select your desired calendar view.

Creating a new event

1. Touch the ‘+’ icon.

2. Fill in all required information for this new event. If it is a whole-day event, you can turn on the toggle for All-day.

3. Invite guests to the event by entering their email addresses.

4. When finished, touch Save from the top of the screen.

Deleting or editing an event

• To delete or edit an event, touch the event to enter its details screen, then touch the edit icon to edit or the menu icon and Delete to remove the event.

Accessing the camera

From the Home screen, touch Camera. If the phone is locked, double-press the Power key to open the camera.

Taking a picture

1. Position the object or landscape in the viewfinder; touch the screen to focus if necessary.

2. Touch the shutter button to take the picture which will be automatically saved.

3. To take burst shots, touch and hold the shutter button or the Volume key.

Making a video

1. Touch VIDEO to enter the Video mode.

2. Touch the record button in the center of the screen to start video recording.

3. Touch the stop button to stop recording. The video will be automatically saved.

Open the Photos app to view your pictures and videos. Touch a picture or video directly to view or play it. Slide left or right to view previous or next pictures/videos.

To edit a photo:

1. Find the picture you want to work on and tap the picture in the full screen view. Tap to edit.

2. You can then perform actions such as:

• Set effects such as Auto, West, Palma, Metro, etc.

• Adjust the picture color.

• Straighten or Rotate the picture.

• Personalize your picture by drawing on it or adding words to it.

• Crop the picture.

3. From the full screen view, you can also touch the share icon to share the picture, or touch the menu icon and select Use as to set the picture as Contact photo or Wallpaper.

To access the clock, swipe up from the Home screen, then touch Clock.

Setting alarms

1. Touch the alarm icon on the clock screen.

2. Turn on an existing alarm, or touch ‘+’ to add a new alarm. You can set the time, repeat days, ringtone, vibration, and label.

Setting timer

1. Touch the timer icon on the clock screen.

2. Enter time in the sequence of hours, minutes, and seconds.

3. Touch the play icon to activate Countdown.

Setting stopwatch

1. Touch the stopwatch icon on the clock screen.

2. Touch the play icon to start the timer.

3. Touch Lap to show a list of records according to the updated time.

4. Touch the pause icon to halt the total and lap times.

5. Touch Reset to start a new timer.

Screen Lock

From the Home screen, touch Settings > Security > Screen lock. This allows you to set a screen lock option to secure your phone from being used by others without your permission. You can activate Pattern, PIN, Password or Fingerprint.

Fingerprint Sensor

Access Settings > Security > Fingerprint to activate these functions. Use your Fingerprint to unlock the screen or clear notifications, take a photo/video, pick up a call, etc.

Face Key

Face key allows you to unlock your device with your facial data. Set it according to the on-screen steps in the security settings. You need to set a pattern, PIN, or password before using face key.

To access Software Updates, follow the steps below:

1. Connect your device to a Wi-Fi network and make sure it has a strong data connection.

2. Ensure your battery is fully charged before starting the software update. Your device’s current battery level can be found on your device under Settings > Battery.

3. Go to Settings > System > Advanced > System update.

4. If you want to update the system, tap CHECK FOR UPDATES NOW and when that’s finished, your phone will have the latest version of the software.

Your T-MOBILE ALCATEL REVVL 5G uses an electronic label (e-label) that provides regulatory information about your device. To view the regulatory information (such as FCC ID) for this device, on the device, swipe up from the home screen, then tap Settings > About phone > Regulatory & safety.

If the phone can’t be switched on, charge for at least 10 minutes to ensure the minimum battery power needed. Then switch it on again.

If your phone doesn’t respond, turn off your phone by pressing and holding the Power key until it turns off and then restart it again.

• If your phone turns off by itself, make sure that the Power key is not accidentally pressed.

• Check the battery charge level.

• If it still doesn’t work, Factory reset the phone via the Reset options in the phone’s Settings. Make sure you have backed up your data.

• Make sure that you are using the proper charger that comes with the phone.

• Make sure that your battery is not completely discharged; if the battery power has been discharged for a long time, it may take around 10 minutes to display the battery charging indicator on the screen.

• Make sure that charging is carried out under normal conditions (0°C (32°F) to 55°C (131°F)).

• When abroad, check that the voltage input is compatible.

• Check that the charging port is secured or it’s not damaged.

• Try connecting to the network by moving to another physical location.

• Verify the network coverage in your current area.

• Check that your SIM card is valid.

• Make sure your phone’s setting is not in airplane mode.

• If you are away from your T-Mobile network, you may need to enable roaming in the phone’s settings to connect to another network. Roaming charges may apply.

• Make sure that Cellular Data internet service is available in your wireless service plan.

• Check your phone’s settings. Make sure Cellular Data is enabled or Wi-Fi connected.

• Make sure that you are in a place with network coverage for cellular data or Wi-Fi internet connection.

• Try connecting at a later time or from another location.

• Make sure that the SIM card has been correctly inserted (see “Inserting Nano SIM card”).

• Make sure that the chip on your SIM card is not damaged.

• Make sure that the service of your SIM card matches the network you’re on.

• Make sure that you have dialed a valid number and have touched Call on your phone.

• For international calls, check the country and area codes.

• Make sure that your phone is connected to a network, and the network is not overloaded or unavailable.

• Check your subscription status.

• Make sure that you have not barred outgoing calls.

• Make sure that your phone is switched on and connected to a network.

• Check for overloaded or unavailable network.

• Check your subscription status.

• Make sure that you have not forwarded incoming calls.

• Make sure that you have not barred certain calls.

• Make sure that your phone is not in airplane mode.

• If the caller is not in your contact list, you have the option to subscribe to NameID.

• Your caller may have concealed his name or number.

• Make sure that your SIM card is not broken.

• Make sure that your SIM card is inserted properly.

• Import all contacts stored in SIM card to phone.

• Adjust the volume during a call by pressing the Volume key.

• Check the network strength. Move to a location with stronger signal strength.

• Make sure that the receiver, connector or speaker on your phone is clean.

• Make sure that you have correctly recorded the number in your file.

• Make sure that you have selected the country code when calling an international number.

• Check your phone storage as it might be full.

• Contact customer care to check service availability and MMS parameters.

• Verify the server center number or your MMS profile with customer care.

• The server center may be swamped. Try again later.

• Start a new Messaging string. Your messaging string may have reached its limit.

Contact customer care to obtain the PUK (Personal Unblocking Key) code.

• Make sure that you follow the complete charge time (minimum 2.3 hours).

• After a partial charge, the battery level indicator may not be exact.

• Wait for at least 10 minutes after removing the charger to obtain an exact indication.

• Adjust the brightness of screen as appropriate.

• Extend the email auto-check interval for as long as possible.

• Update news and weather information manually or increase their auto-check interval.

• Exit background-running applications if they are not being used for extended periods of time.

• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.

The phone becomes warm following prolonged calls, game playing, internet surfing or running other complex applications. This heating is a normal consequence of the CPU handling excessive data. Ending the above actions will make your phone return to normal temperature.

• After reset is performed, you must enter the original Google Account credentials that were used on this phone.

• If you don’t remember your Google Account credentials, complete Google Account recovery procedures.

• Make sure that Do Not Disturb mode (go to Settings > Sound > Do Not Disturb) is not activated.

• Press the Volume key to adjust volume.