SPYPOINT FLEX E-36 (01) PDF Document

The SPYPOINT FLEX E-36 cellular trail camera works with the SPYPOINT mobile app to:

• Send photos and videos to your smartphone or tablet.
• Check camera status.
• Manage camera settings and preferences.

Contact the chat service directly on the SPYPOINT site (in the lower right-hand corner of the Support section, by clicking on the “Start Chat” window). Support hours are:

• Monday to Friday: 8:30 a.m. to 8:00 p.m.
• Saturday-Sunday: 8:30 a.m. to 5:30 p.m.

There are 4 options available for the SPYPOINT FLEX E-36:

• Alkaline or lithium AA batteries
• Rechargeable battery 12 V (#KIT-12V sold separately)
• Rechargeable battery pack 3.7 V (#LIT-10 sold separately)
• Solar panel lithium battery 12 V (#SPLB-22 sold separately)

For best results and no leakage with the SPYPOINT FLEX E-36:

• Use only new alkaline or lithium batteries.
• Do not mix new and old batteries.
• Do not use rechargeable AA batteries (their lower voltage will generate operational issues).

To install AA batteries properly in the SPYPOINT FLEX E-36:

1. Unlock the latch and open the FLEX E-36 door.
2. Place the battery holder back into the battery compartment with arrows facing up.
3. Insert the AA batteries into the battery holder following polarity (+) and (-) indications.
4. Place the battery holder back into the battery compartment.

You can check the battery level on the SPYPOINT FLEX E-36 in the mobile application by:

• On the home page, you will see the battery charge level for each of your devices. You can access more details on the status of your battery by going to the STATUS page. When the battery logo turns red, it is suggested that you change the batteries before it is completely drained.

Once the SPYPOINT FLEX E-36 device is powered on, there are four green lights within the battery icon indicating the battery level.

The SPYPOINT FLEX E-36 requires a microSD memory card, with a maximum capacity of 512 GB, sold separately. The table below shows the approximate quantity of photos or videos that can be recorded on the card according to different memory card capacities:

Note: The SPYPOINT FLEX E-36 is equipped with continuous mode, meaning that when the memory card is full, the camera continues to save your photos and videos by erasing the first recorded files.

To insert a memory card into the SPYPOINT FLEX E-36:

• Ensure the camera is turned OFF.
• Find the microSD card slot. It is located at the bottom of the camera.
• Insert a microSD card (up to 512 GB) in the microSD card slot with the metal contacts facing up.
• The card is inserted correctly when a click is heard.

To remove a memory card from the SPYPOINT FLEX E-36:

• Before removing a memory card, always turn your camera OFF to prevent files on the card from being deleted or damaged.
• To remove the card, push it lightly into the camera until you hear a click. Then take it out of the device.

To quick format the microSD card on the SPYPOINT FLEX E-36 during startup:

1. Turn ON the camera.
2. Press and hold the FORMAT button for 5 seconds.
3. The microSD light will blink green while the card is formatting.
4. Once complete, the microSD light will become solid green.

The antenna doesn’t come installed on the SPYPOINT FLEX E-36. Please insert it as shown in the photo.

Before the SPYPOINT FLEX E-36 can be used, you must activate it, and you will need the activation code. The activation code is located inside the FLEX E-36’s battery compartment.

If you choose to use the SPYPOINT app to activate the SPYPOINT FLEX E-36, follow these steps:

1. On Google Play or the App Store, search for “SPYPOINT”.
2. Download and install the app on your smartphone or tablet.
3. Start the app. Select “LOGIN”. Enter your account information and select “LOGIN”.
4. Select the “CAMERAS” tab at the bottom of the screen and press the orange + button.
5. In the list, select “FLEX E-36” then follow the steps to scan your data matrix code.
6. When complete, you will see the camera in the camera list.

If you choose to use the SPYPOINT website to activate the SPYPOINT FLEX E-36, follow these steps:

1. On the website, select “LOGIN” in the top navigation menu. On the displayed “SPYPOINT” page, login using your account information. Then press the “LOGIN” button.
2. Select the + sign on the far right of the page; in the list, select “FLEX E-36” then follow the steps.
3. When complete, you will see the device in your camera list.

Important verifications before starting the SPYPOINT FLEX E-36 camera:

• The antenna is installed (antenna support removed).
• The 8 AA batteries or LIT-22 are inserted in the camera’s battery compartment.
• The microSD card is formatted and inserted in the camera.
• The camera is activated.
• The camera is securely installed.

When you turn ON the SPYPOINT FLEX E-36 camera:

1. The green STATUS light will flash, the battery level will be displayed.
2. The signal lights will flash together until signal is found. Once signal is found number of bars will correspond to the signal strength.
3. The microSD light will be ON.
4. The delay light will blink for 10 seconds, and the STATUS light will turn solid green.
5. All lights will turn OFF and the camera will go into standby mode – awaiting a trigger.

To perform an operational validation test on the SPYPOINT FLEX E-36:

1. After the camera has started, and passed through the startup light sequence, the TEST button can be used. Ensure all lights are OFF before proceeding.
2. Press the TEST button for at least 1 second.
3. Battery level will be displayed.
4. Signal lights will blink together every second until the camera receives the signal strength. Then it will display the number of lights corresponding to the signal strength.
5. All Lights will turn OFF.

Note: The TEST button forces the camera to take a single photo and transmits it. It will NOT work if the camera is already busy with another task (Synchronizing with the server, recording a photo/video or running through the start up sequence of the camera.) This button will only work if the camera is on an active transmission plan with photos remaining.

The Capture Mode settings for the SPYPOINT FLEX E-36 are:

• Photo: The camera will capture photos based on the motion detection.
• Video: The camera will capture video clips based on motion detection.
• Time-lapse: The camera will capture photos based on a schedule set by the user.
• Time-lapse+: The camera will capture photos based on a schedule set by the user and also capture photos based on the motion detection.

The Motion Delay options for the SPYPOINT FLEX E-36 are: Instant, 10 seconds, 20 seconds, 30 seconds, 40 seconds, 50 seconds, 1 minute, 3 minutes, 5 minutes, 10 minutes, 15 minutes, 20 minutes, 30 minutes, 1 hour. A longer delay minimizes the number of photos and videos taken and therefore maximizes battery life. A shorter delay maximizes surveillance in the area but consumes more power. Shorter delays are recommended when the camera is used for security purposes.

The SD Photo Resolution options for the SPYPOINT FLEX E-36 are Optimal quality: 36 MP or high quality: 2 MP.

The Multi-Shot options for the SPYPOINT FLEX E-36 are 1, 2, or 3, which allows you to take 2 or 3 consecutive photos at each detection, with a 5-second delay between each photo.

The Cellular mode on the SPYPOINT FLEX E-36 is set to Activated/not activated. Note that this setting will only take effect the next time the camera makes a transfer.

To update the firmware on the SPYPOINT FLEX E-36, use the “UPDATE FIRMWARE” camera command, which allows you to request a firmware update to your device.

If the SPYPOINT FLEX E-36 camera does not turn on, possible solutions are:

1. Check to ensure the camera has good batteries.
2. Slide the power switch to the off position and then back to the on position.

If the SPYPOINT FLEX E-36 camera doesn’t have good service, possible solutions are:

1. Ensure the antenna is properly attached to the camera.
2. Move the camera to a different location.

A solid green status LED on the SPYPOINT FLEX E-36 indicates that the device gets triggered or is taking a photo or video.

A solid blue status LED on the SPYPOINT FLEX E-36 indicates when a photo or video is getting transmitted.

A blue status LED blinking each second till the reset is complete on the SPYPOINT FLEX E-36 signifies a factory reset is in progress.

An orange status LED blinking each second for 30 seconds on the SPYPOINT FLEX E-36 signifies a firmware update is occurring.

A solid red status LED (that does not go OFF) on the SPYPOINT FLEX E-36 indicates no signal was detected.

A slow blinking red status LED (every 2 seconds) on the SPYPOINT FLEX E-36 indicates a SIM issue or critical hardware failure.

To transfer files from the SPYPOINT FLEX E-36 to a PC:

1. Turn the camera OFF.
2. Remove the microSD card from the camera.
3. Insert the microSD card in the microSD computer slot, or use a USB adapter for microSD cards.
4. The computer will recognize the microSD card. There may be two different disks recognized, this is normal after use in the FLEX E-36. If the computer doesn’t detect the microSD card, this means the memory card is corrupt and needs to be replaced.
5. On your desktop, click on “My Computer” or “This PC”.
6. Locate your device under “Removable Disk” and click to access it. Then, click on “DCIM” and “100DSCIM” to find all saved photos and videos. If you do not see the photos or videos in the folder you checked, try again in the other “Removable Disk” folder.
7. Select the files you want to copy. With some Windows versions, the simplest way is to select them by clicking on the “Home” tab and choosing “Select all” on the right side. With some Windows versions, you can press on “Ctrl” and “A” or click on the “Edit” menu and choose “Select all”. If you do not want to select all photos or videos, hold down the “Ctrl” key and click on the files you want to select before clicking on the “Copy” icon.
8. Click on the “Copy” icon on the left of the ribbon (or hold the “Ctrl” and “C” keys).
9. Access the folder where you want to save your photos and videos or create a new folder by clicking on the “New folder” button. (You can also click on “Ctrl”, “Shift”, and “N” to create a new folder, or right-click in a blank space in the “Pictures” folder and choose “New”, then, in the following menu, click on “Folder”.)
10. Enter a name for your new folder, click on “Enter”, then double-click on the folder to open it. In the “Home” tab, choose “Paste” (or click simultaneously on the “Ctrl” and “V” keys). The photos and videos will be copied in the new folder.
11. Once your photos and videos are transferred, click the “Safely remove hardware and eject media” button located in the task bar, then click “Eject mass media storage device”.

To transfer files from the SPYPOINT FLEX E-36 to a Mac:

1. Turn the camera OFF.
2. Remove the microSD card from the camera.
3. Insert the microSD card in the microSD computer slot, or use a USB adapter for microSD cards.
4. The computer will recognize the microSD card. There may be two different disks recognized, this is normal after use in the FLEX E-36. If the computer doesn’t detect the microSD card, this means the memory card is corrupt and needs to be replaced.
5. Click on the search tool in the “Toolbar”. Click the “Go” Tab, then select “Computer”.
6. Locate your device under the “Locations” tab and click to access it. Then click on “DCIM” and “100DSCIM” to find all saved photos and videos.
7. Click on “Edit” in the toolbar at the top of the screen, then click on “Select all” to highlight all individual files on the device. You can also access the “Select all” option by simultaneously clicking “Cmd” and “A”. If you don’t want to import everything, you can highlight the desired photos or videos individually. Transfer photos and videos by clicking on “Cmd” and on the file name. Click on “Edit again” and then “Copy” (or “Cmd” and “C”) to copy the highlighted files.
8. Access the folder where you want to save your photos and videos, or create a new folder by right-clicking and pressing “Cmd” at the same time, then select “New folder” from the menu.
9. Click on “Modify”, then on “Copy” (or “Cmd” and “V”) to copy your chosen files in the selected folder. The photos and videos can take a few minutes to download, depending on the size and the number of the file you are importing.
10. Once your photos and videos are transferred, click on the “Eject” icon beside the name of your device, than unplug the device from your MAC.

The Cellular Transmission specifications for the SPYPOINT FLEX E-36 are:

The Photo Recording specifications for the SPYPOINT FLEX E-36 are:

The Video Recording specifications for the SPYPOINT FLEX E-36 are:

The Memory specification for the SPYPOINT FLEX E-36 is: External memory microSD card up to 512 GB (not included).

The Power Sources for the SPYPOINT FLEX E-36 are:

The Detection System specifications for the SPYPOINT FLEX E-36 are:

The Illumination Options for the SPYPOINT FLEX E-36 are:

The Physical Dimensions of the SPYPOINT FLEX E-36 are 10.67 cm (H) x 13 cm (W) x 7.88 cm (D) or 4.2″ (H) x 5.14″ (W) x 3.1″ (D).

The temperature recommendations for the SPYPOINT FLEX E-36 are:

Component descriptions for the SPYPOINT FLEX E-36:

• Microphone: Records sound in video mode.
• IR LED: 4 powerful LEDs that illuminate at night for clear black and white photos and videos.
• Light Sensor: Detects the ambient lighting conditions for taking photos and videos: in colors during the day, black and white at night.

Functions for components of the SPYPOINT FLEX E-36:

• Delay Light: During installation, once the signal is found, this light flashes for 30 seconds to allow the user to walk away without being captured.
• Photo Lens: Image sensor.

Functions for components of the SPYPOINT FLEX E-36:

• Detection Lens: Enlarges the detection area of the camera’s motion sensor.
• Battery Door: Provides access to the battery compartment, microSD card, STATUS light, and OFF/ON switch.

Functions for components of the SPYPOINT FLEX E-36:

• microSD Card Slot: Space to insert the microSD card (not included) needed to save photos and videos.
• Micro SIM Card Slots: Space to insert two SIM cards. It is necessary to activate cellular functions. The SIM cards, pre-installed and preactivated, are included with the camera. It is important to use SPYPOINT SIM cards (supplied by SPYPOINT), otherwise the cellular functions of the camera will be inoperative.

The Battery Tray on the SPYPOINT FLEX E-36 is a removable device in which the 8 alkaline or lithium AA non-rechargeable batteries are inserted (not included with the camera).

Indications on the SPYPOINT FLEX E-36 during startup:

• Battery Level: During startup, the camera will illuminate the number of lights corresponding with the current battery level of the camera.
• Signal Level: During startup, the camera will illuminate the number of lights corresponding with the signal level. 5 bars being excellent and 1 bar being poor.

Functions for components of the SPYPOINT FLEX E-36:

• STATUS light: During installation, it flashes to indicate to the user the strength of the cellular signal. During regular operation, it indicates that the camera is recording or transferring files.
• FORMAT button: This button will allow you to format the microSD card during the start up of the device.
• TEST button: This button will allow you to send a photo to your app (if you have a transmission plan with remaining photos).

Functions for components of the SPYPOINT FLEX E-36:

• OFF/ON switch: Allows the user to turn the camera OFF/ON.
• Antenna: Captures the cellular signal.
• 12 V Jack: Allows you to insert a power cord connected to an external 12 V source.

Functions for components of the SPYPOINT FLEX E-36:

• Cable lock hole: Allows you to install a #CLM-6FT padlock cable to secure the unit (sold separately).
• Locking Latch: Allows you to lock, unlock and open the door.
• Slots for installation strap: Allows the camera to be installed using the included installation strap.

The Screw-thread for standard 1/4″-20 tripod mount on the SPYPOINT FLEX E-36 allows you to attach a standard tripod from 1/4″-20.

To install the SPYPOINT FLEX E-36 camera:

1. To install the camera, loop the installation strap through the intended slots.
2. Choose a solid tree that does not move in the wind, as movement will cause false detections.
3. Make sure the area immediately in front of your camera is free of branches or twigs that could be blown away by the wind.
4. The camera should be at the same height of the animal’s mid-body.
5. The targeted animal should be at 25 feet (7.5 meters) away from the camera.
6. To produce brighter photos and videos at night, there should be items reflecting the camera’s flash in the background.

The different indicators of the SPYPOINT FLEX E-36 status accessible on the app or website, reflecting the camera at the last communication, include:

From the SPYPOINT MOBILE APP, users of the SPYPOINT FLEX E-36 can:

• Manage camera statuses, settings and plans
• View and manage photos and videos
• Sort photos with advanced AI species filters
• Request FULL-HD photos and videos
• Maintain custom maps and markers
• Monitor weather conditions

The Frequency Range for the SPYPOINT FLEX E-36 is 800/850/900/1900/2100 MHz. The Maximum Transmission Power is detailed below:

The general configuration settings for the SPYPOINT FLEX E-36 include:

Configurable Cellular settings for the SPYPOINT FLEX E-36 are:

If the SPYPOINT FLEX E-36 camera has been used so intensively that it has to be replaced, or if you no longer have any use for it, you are obliged to dispose of it at a recycling center. Electrical appliances not only contain valuable recyclable raw materials, but also substances which, if disposed of improperly, can affect public health and the environment. Help ensure that valuable raw materials are recycled by returning your old appliance to a central collection point.