SONY WALKMAN NW-E395 (01) PDF Document

Thank you for purchasing this Walkman.

This “Help Guide” explains how to transfer content to your Walkman, and how to use the various functions. The printed manuals also contain important information for you.

The screens and illustrations shown are for reference only and may differ from the actual product or screen. Design and specifications are subject to change without notice.

Depending on the country/region in which you have purchased your Walkman, some models may not be available.

All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders. In this manual, TM and ® marks are not specified.

Yes, the battery might be low when you use your SONY WALKMAN NW-E395 for the first time. It is recommended to charge the battery before using the Walkman.

This Help Guide shows icons on your SONY WALKMAN NW-E395 as follows: [Music], [Settings]. Items such as menus on the screen are shown as follows: [Album], [Play Mode].

Press the 5-way button to select items. Press the center of the 5-way button to confirm your selection.

Press and hold the BACK/HOME button to display the Home menu on your SONY WALKMAN NW-E395.

You can start enjoying music on your SONY WALKMAN NW-E395 in three simple steps. Be sure to charge the battery before you use your Walkman for the first time. You can transfer music while charging.

Step 1. Connect your Walkman to a computer. You can charge the battery by connecting your Walkman via a USB connection to a computer that is turned on and running.

Step 2. Import music to your computer and transfer the music to your Walkman.

For Windows users:

It is recommended to install the latest version of Music Center for PC. You can transfer music that you have imported from CDs to your Walkman. You can also transfer music by drag-and-drop directly from Windows Explorer to your Walkman.

For Mac users:

It is recommended to install the latest version of Content Transfer. You can transfer music and playlists that are managed with iTunes to your Walkman by an easy operation. You can also transfer music by drag-and-drop directly from the Finder to your Walkman.

Step 3. Enjoy your music! Connect the headphones, unlock the HOLD function, and turn on your Walkman. Then simply select the music you want to listen to to start playback!

Your SONY WALKMAN NW-E395 can do more than simply play back music. You can also enjoy viewing photos stored on your Walkman, even while you are listening to music. Additionally, you can enjoy listening to FM radio on your Walkman.

1. BACK/HOME button: Press to go up one list screen level or to return to the previous menu. Press and hold to display the Home menu.

2. 5-way button: Press the button at the center to start playback, or press the up/down/left/right marks to navigate through the on-screen menus of your Walkman. There is a tactile dot on the center button to help you operate the buttons without looking.

3. Headphone jack: Insert the headphone plug until it clicks into place. Sound will be impaired if the headphones are not connected properly.

4. USB jack: Connect the USB cable (supplied) or other accessories that support microUSB (not supplied).

5. Display: The main screen of the device.

6. VOL (Volume) +/- button: Press to adjust the volume. There is a tactile dot on the + button to help you operate the buttons without looking.

7. HOLD switch: Set the HOLD switch to protect your Walkman against accidental operation during transportation. Slide the HOLD switch in the direction of the arrow to disable all operation buttons. Slide the HOLD switch to the opposite position to release the HOLD function.

8. OPTION/POWER button: Press to display the option menu. Press and hold to turn your Walkman on. Press and hold again to turn your Walkman off. The screen will go blank and the power will turn off.

9. RESTART button: Press the RESTART button with a small pin, etc. to restart your Walkman.

10. Strap hole: Use to attach a strap (not supplied).

Step 1. Press and hold the OPTION/POWER button.

Step 2. Slide the HOLD switch to unlock the Walkman when you want to operate it.

Hint: If there is no operation, the screen will be turned off. To turn on the screen, press the OPTION/POWER button. If there is no operation for an extended period, your Walkman will be turned off automatically. When you turn on the Walkman again, it will take a while before the power comes on.

Press and hold the OPTION/POWER button. The message [POWER OFF] appears, and the device will turn off.

Hint: If there is no operation for an extended period, your SONY WALKMAN NW-E395 will be turned off automatically.

You can use the HOLD switch to prevent the buttons from being pressed and operated accidentally.

Slide the switch in the direction of the arrow. The HOLD function is enabled and all operation buttons are disabled.

To release the HOLD function, slide the switch to the opposite position.

Hint: A lock icon flashes at the top of the screen if buttons are pressed while the HOLD function is enabled.

Step 1. Connect your SONY WALKMAN NW-E395 to a running computer via USB. The battery status icon shows full when charging is complete.

Step 2. Disconnect your Walkman from the computer when charging is complete.

Note: You cannot operate your Walkman when it is connected to a computer. When you charge your Walkman when it has not been used for a long period of time or when you use it for the first time, your computer may not recognize it. The Walkman should start operating normally again after charging for about 10 minutes.

You can reduce battery consumption on your SONY WALKMAN NW-E395 by using it as follows:

• Turn off the power manually.

• Set a shorter time for [Screen Off Timer].

• Adjust the screen brightness to a lower level.

• Set all sound quality settings to off.

• The charging time differs depending on the battery usage conditions.

• If the battery life is reduced to about half of its normal life even if sufficiently charged, it has probably worn out.

• When the ambient temperature exceeds the recommended range of 5 °C to 35 °C (41 °F to 95 °F), an icon is displayed on the screen and charging is forcibly stopped.

• To prevent battery deterioration, charge the battery at least once every six months or every year.

• Charging is not guaranteed with homebuilt or modified computers.

• Do not leave your Walkman connected for an extended period of time to a laptop computer that is not connected to an AC power supply, as it may discharge the computer’s battery.

• Do not turn on, restart, wake up from sleep mode, or shut down the computer with your Walkman connected. Doing so may cause the Walkman to malfunction. Disconnect the Walkman before conducting these operations.

• Your Walkman may become hot while charging. This is not a malfunction.

You can select the language for menus and messages on your SONY WALKMAN NW-E395.

Step 1. From the Home menu, select [Settings].

Step 2. Select [Language Settings] – desired language setting.

Hint: Select the display language before transferring content.

The following list shows the items in the Home menu:

1. Information area: Displays status icons.

2. [Photos]: View photos transferred to your Walkman.

3. [Music]: Listen to songs transferred to your Walkman.

4. [Settings]: Set up your Walkman and its functions.

5. [FM Radio]: Listen to FM radio broadcasts.

6. [Go to song playback screen]: Display the music playback screen.

7. [Playlists]: Play songs from playlists transferred to your Walkman.

The Home menu is the starting point for all applications such as those for searching for songs and changing settings.

Step 1. Press and hold the BACK/HOME button until the Home menu appears.

Step 2. Press the 5-way button to select the desired menu (for example [Music]) and then press the center of the button to confirm.

Step 3. Press the 5-way button to select the desired function (for example [Album]) and then press the center button to confirm.

Step 4. Press the 5-way button to select the desired content (for example a desired album) and then press the center button to confirm.

Step 5. Press the 5-way button to select the desired content (for example a desired song) and then press the center button to confirm.

Hint: Press the BACK/HOME button to return to the previous screen during an operation. Press and hold the BACK/HOME button to return to the Home menu during an operation.

Display the option menu by pressing the OPTION/POWER button. The option menu items vary depending on the function and allow you to change the settings.

Step 1. Press the OPTION/POWER button while your Walkman is playing, for example while in the music playback screen.

Step 2. Press the 5-way button to select the desired menu (for example [Play Mode]) and then press the center button to confirm.

Step 3. Press the 5-way button to select the desired menu item (for example [Shuffle]) and then press the center button to confirm.

Hint: To dismiss the option menu, press the BACK/HOME button while the option menu is displayed.

The icons vary according to the playback status, setting, and screen.

• Playback status: Icons include play, pause, fast forward, fast rewind, find the beginning of the next song, find the beginning of the previous (or current) song, etc.

• HOLD indication: A lock icon indicates the HOLD function is active.

• Remaining battery power: Shows the current battery level.

• Sleep timer: A clock icon indicates the sleep timer is set.

• Music functions available: Icons for settings like Bass Boost, Repeat, and Shuffle.

Try restarting your SONY WALKMAN NW-E395 if operations become unstable. Before restarting, disconnect the Walkman from your computer and check that no content such as music is being played. Otherwise, the data may be damaged.

Press the RESTART button with a pen or a paper clip, etc. to restart your Walkman.

Note: Restarting your Walkman will not delete any data or reset any settings.

Your SONY WALKMAN NW-E395 can be reset to the default settings. Resetting the Walkman will not delete content such as music.

Step 1. From the Home menu, select [Settings].

Step 2. Select [Common Settings] – [Reset/Format] – [Reset All Settings] – [Yes].

You can initialize your SONY WALKMAN NW-E395 by formatting the memory.

Step 1. From the Home menu, select [Settings].

Step 2. Select [Common Settings] – [Reset/Format] – [Format] – [Yes].

Step 3. Follow the on-screen instructions to format the memory.

Note: Be sure not to initialize (format) the memory of your Walkman using a computer. If you have formatted it with a computer, format it again using the Walkman. Formatting the memory erases all content data (songs, etc., including the sample data installed at the factory, and the supplied software installer). Be sure to check the data stored in the memory and export any important data to your computer before formatting.

You can add new features to your SONY WALKMAN NW-E395 by installing the latest system software.

Step 1. Download the update program to your computer from the support website.

Step 2. Connect your Walkman to your computer and start the update program.

Step 3. Follow the on-screen instructions to update the system software of your Walkman.

Hint: To confirm the version information of your Walkman, select [Settings] – [Common Settings] – [Unit Information].

You can display information such as model name and system software version.

Step 1. From the Home menu, select [Settings].

Step 2. Select [Common Settings] – [Unit Information].

Using a Windows computer:

Installing the latest version of Music Center for PC enables you to import CDs, manage content, and transfer them to the Walkman. You can also transfer content directly from Windows Explorer to your Walkman by drag-and-drop.

Using a Mac computer:

Installing the latest version of Content Transfer enables you to transfer content to the Walkman. You can also transfer content directly from iTunes or the Finder to your Walkman by drag-and-drop.

Step 1. Connect your SONY WALKMAN NW-E395 to a running computer via USB.

Step 2. Open “WALKMAN” on your computer.

• Windows 7: Select “Start” – “Computer,” and then open “WALKMAN.”

• Windows 8.1: Select “Desktop” to open “File Explorer.” In the “This PC” list, open “WALKMAN.”

• Windows 10: Select “File Explorer” in the “Start” menu, and then select “WALKMAN” from the left screen.

• Mac: Select “WALKMAN” in the sidebar of the Finder.

Step 3. Open the folder to which you want to transfer content.

• To transfer music files or folders: “MUSIC” folder

• To transfer photo files or folders: “PICTURE” or “DCIM” folder

Step 4. Drag-and-drop the desired files or folders to the applicable folder in “WALKMAN.”

Yes. Drag-and-drop content such as music or folders into the correct folder. Your SONY WALKMAN NW-E395 can play back content stored in the 1st to 8th level of each folder.

Note:

• Do not rename the following default folders: MUSIC, PICTURE, and DCIM. Otherwise, they will not be recognized by your Walkman anymore.

• Drop music files directly into the MUSIC folder. Music files located elsewhere may not be playable.

• Some songs may not be played back on your Walkman due to copyright protection.

You can use software like Music Center for PC (Windows) or Content Transfer (Mac) to delete content. Alternatively, you can delete files directly using Windows Explorer or Mac Finder.

Using Windows Explorer or Mac Finder:

Step 1. Connect your SONY WALKMAN NW-E395 to a running computer via USB.

Step 2. Open “WALKMAN” on your computer.

Step 3. Open the folder containing the file(s) you want to delete (e.g., “MUSIC” for music, “PICTURE” or “DCIM” for photos).

Step 4. Select the content you want to delete.

Step 5. Delete the content.

Note: Do not change the folder name placed in root memory such as “MUSIC.”

This applies only for countries/areas complying with European Directives.

An alarm (beep) and a warning [Check the volume level] are meant to protect your ears when you turn the volume up to a level that is harmful for your ears for the first time. You can cancel the alarm and warning by pressing any button.

Note:

• You can turn up the volume after canceling the alarm and warning.

• After the initial warning, the alarm and warning repeat every 20 cumulative hours that the volume is set to a level that is harmful for your ears. When this happens, the volume is turned down automatically.

• If the volume is set to a level that is harmful for your ears and you turn off your Walkman, the volume is turned down to a level that is safe for your ears automatically.

The following items are displayed on the music playback screen:

1. Information area: The playback status, remaining battery power, etc. are displayed.

2. Song title/Artist name

3. Selected search method

4. Elapsed time of current song

5. Time line bar

6. Music settings icons: Icons for [Bass Boost], [Repeat] from the [Play Mode] settings, [Shuffle] from the [Play Mode] settings, [Shuffle & Repeat], and [Repeat 1 Song].

Note: The elapsed time and the time line bar indications may be unstable and inaccurate when playing variable bit rate (VBR) songs.

The following operations are available on the music playback screen:

• To play/pause: Press the center button of the 5-way button.

• To fast forward or rewind: Press and hold the right or left side of the 5-way button.

• To go to the beginning of the next song or the beginning of the previous (or current) song: Press the right or left side of the 5-way button.

• To browse cover art to select an album: Press the up or down side of the 5-way button.

• To return to the list screen: Press the BACK/HOME button.

You can quickly search for a song by artist, genre, etc.

On the music playback screen or the list screen, display the option menu and select (Search) – desired search method – desired song.

Hint: You can search for songs from [All Songs], [Album], [Artist], [Genre], [Playlists] or [Folder].

To play songs in the playback range in random order:

On the music playback screen, display the option menu and select [Play Mode] – [Shuffle] or [Shuffle & Repeat].

Note: To play all songs on your Walkman in random order, play the songs from [Music] – [All Songs].

To play songs within a playback range repeatedly:

On the music playback screen, display the option menu and select [Play Mode] – desired setting (e.g., [Repeat], [Repeat 1 Song]).

Note: To play all songs on your Walkman repeatedly, play the songs from [Music] – [All Songs].

You can use various functions to set the desired sound quality.

Step 1. From the Home menu, select [Settings].

Step 2. Select [Music Settings] – desired function – desired setting.

• Bass Boost function: You can increase the level of the bass (low) sound range.

• Equalizer function: You can set the sound quality according to the music genre. You can also preset your equalizer settings as a custom setting.

Note: The [Equalizer] setting is not applied if [Bass Boost] is turned on.

You can view photos that you have transferred onto your SONY WALKMAN NW-E395. The Walkman uses landscape display when viewing photos.

Step 1. From the Home menu, select [Photos].

Step 2. Select the desired search method, then browse the list until the photo you want to select appears.

Step 3. Select the desired photo.

Note: If a photo is too large or the data is corrupted, an icon is displayed and the photo cannot be displayed.

You can watch a series of photos stored in your SONY WALKMAN NW-E395 using the Slide Show function.

Step 1. From the Home menu, select [Photos].

Step 2. Select a folder that contains photos you want to view, and then select a photo to start playback.

Step 3. Press the center button of the 5-way button. All photos in the selected folder will be played as a slide show.

To stop the Slide Show, press the BACK/HOME button.

You cannot listen to FM radio without connecting headphones as the cord of the headphones works as the antenna. Extend the cord as long as possible.

Step 1. From the Home menu, select [FM Radio].

Step 2. Press the up/down side of the 5-way button to select the desired frequency. To turn off the FM radio, press the BACK/HOME button.

Note: The sound quality settings are not applied while listening to FM radio.

You can use [Auto Preset] to automatically search for and preset broadcast stations that can be received in your area.

In the FM radio screen, display the option menu and select [Auto Preset] – [Yes]. Receivable broadcast stations will be preset in order of frequency (low to high).

Hint: You can preset up to 30 stations. Using [Auto Preset] clears all saved presets.

You can change the set time for the sleep timer.

Step 1. From the Home menu, select [Settings].

Step 2. Select [Sleep Timer Settings] – desired setting.

After setting the sleep timer, a clock icon appears in the information area.

Note: The sleep timer will not be activated when using [Auto Preset] for the FM radio, if the power is turned off before the timer is activated, when connected to a computer, or while formatting memory.

You can use AVLS (Automatic Volume Limiter System) to limit the maximum volume. This prevents the volume from getting too high and allows you to listen at a more comfortable volume.

Step 1. From the Home menu, select [Settings].

Step 2. Select [Common Settings] – [AVLS (Volume Limit)] – [On].

• Be sure not to short-circuit the terminals of your Walkman with metallic objects.

• Do not spill water on your Walkman or allow any foreign object to enter it. The Walkman is not waterproof.

• Do not place your Walkman in fire, or take apart or modify your Walkman.

• Do not put any heavy object on top of your Walkman or apply a strong shock to it.

• Do not leave your Walkman in a place subject to excessive dust, on an unstable surface, or in an inclined position.

• Note that condensation may form temporarily if the Walkman is moved quickly between different temperatures. If this occurs, leave it turned off until the condensation disappears.

• Never use your Walkman where it will be subjected to extreme light, temperatures, humidity or vibration (e.g., in a car parked in the sun).

A lithium-ion rechargeable battery is built into your Walkman. When you store it for a long period of time, be sure to follow the storage instructions below:

• Leaving a charged battery unused for a long period of time causes deterioration. Store the Walkman at temperatures below 35 °C (95 °F). Charging or discharging the battery to approximately 50% of capacity before storing is also recommended.

• The battery deteriorates when left in a depleted condition. Charge the battery to approximately 50% of capacity at least once every six to twelve months to prevent deterioration.

• Clean your Walkman with a soft cloth, such as a cleaning cloth for eyeglasses.

• If the headphone plug is dirty, it may cause noise or sound skipping. To enjoy listening with good sound, wipe the headphone plug occasionally with a soft dry cloth.

• Should your Walkman become excessively dirty, clean it with a soft cloth slightly moistened with water or mild detergent solution, being careful not to allow water to get inside the Walkman and headphones.

• Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzene as doing so may damage the surface of your Walkman.

Display

• Size/resolution: 1.77 inch (4.5 cm), QQVGA (128 × 160 Pixels) 65,536 colors

• Panel type: TFT color display with white LED-backlight

Interface

• USB: Hi-Speed USB (USB 2.0 compliant) micro USB

• Headphone: Stereo mini-jack

FM Radio

• FM Frequency range: 87.5 MHz to 108.0 MHz

• Antenna: Headphone cord antenna

Output (headphones)

• Frequency response: 20 Hz to 20,000 Hz

Power Source

• Built-in Rechargeable lithium-ion Battery, USB power

Charging Time

• USB-based charging: Approx. 120 minutes

Operating temperature

• 5 °C to 35 °C (41 °F to 95 °F)

Dimensions (w/h/d, projecting parts not included)

• 42.4 mm × 92.0 mm × 9.1 mm

Mass

• Approx. 39 g (1.4 oz)

Capacity (User available capacity)

• NW-E395: 16 GB

The values shown below are the approximate battery life when content is played continuously at the default settings.

Music

• MP3 128 kbps: Approx. 35 Hrs

• AAC 256 kbps: Approx. 34 Hrs

FM Radio

• Approx. 12 Hrs

Note: Even if the player is turned off for an extended period, a small amount of battery power is still consumed. Battery life may vary depending on volume setting, conditions of use and ambient temperature.

The approximate times are based on the case in which you transfer or record only 4-minute songs.

Audio Formats

• MP3: .mp3, 32 to 320 kbps (VBR), 32/44.1/48 kHz

• WMA: .wma, 32 to 192 kbps (VBR), 44.1 kHz (Copyright protected WMA files cannot be played back)

• Linear PCM: .wav, 1,411 kbps, 44.1 kHz

• AAC: .mp4, .m4a, .3gp, 16 to 320 kbps (VBR), 8/11.025/12/16/22.05/24/32/44.1/48 kHz (Copyright protected AAC-LC files cannot be played back)

Photo Formats

• JPEG: .jpg, Baseline Profile, Max. 2,048 × 2,048 pixels

The list of accessories and manuals supplied with your Walkman includes:

• Walkman (1)

• Headphones (1)

• USB cable (1)

• Startup Guide

• Instruction Manual

If your SONY WALKMAN NW-E395 does not function as expected, try the following steps to resolve the issue. Before restarting, disconnect the Walkman from your computer and check that no content such as music is being played back. Otherwise, the data may be damaged.

Step 1. Check the topic on the issue in the Q&A section.

Step 2. Connect your Walkman to your computer to charge the battery. You may be able to resolve some issues by charging the battery.

Step 3. Press the RESTART button with a pen or paper clip, etc. to restart your Walkman.

Step 4. Check information on the issue in the help of the software having problems.

Step 5. Look up information on the issue on one of the customer support websites.

Note: Data will not be deleted, nor will any settings be changed by restarting.

• If you transfer a lot of content to your Walkman at once, it will take time to build the database. It may take more than 1 minute until the Walkman becomes operable after you disconnect it from your computer.

• If the HOLD switch is set to the HOLD position, slide the switch to the opposite position.

• If your Walkman contains moisture condensation, wait a few hours to let the Walkman dry out.

• If the remaining battery power is low or insufficient, charge the battery.

• You cannot operate your Walkman while it is connected to a computer. Disconnect the Walkman from the computer.

• If your Walkman still does not operate after charging the battery, press the RESTART button with a pen or a paper clip to restart the Walkman.

You can set the screen off timer settings in [Screen Off Timer] to adjust how long the screen stays on before turning off automatically.

• Check that the volume level is not set to zero.

• Check whether the plug is inserted firmly in the headphone jack. Sound will be impaired if the headphones are not connected properly. Insert the plug until it clicks into place.

• If the plug is dirty, wipe it clean with a soft dry cloth.

• If the problem persists, use a pen or paper clip to press the RESTART button and restart your Walkman.

• The remaining battery power is low or the battery has run out. Charge the battery.

• The content file format may not be supported on your Walkman. Check the list of supported formats and play other content.

• If the HOLD switch is in the HOLD position, slide it to the opposite position.

• If the AVLS (Volume Limit) setting is activated, deactivate it.

• A temperature icon may be displayed because the protection function is engaged. Charge the battery within the ambient temperature range of 5 °C to 35 °C (41 °F to 95 °F).

• You need to turn the computer power on. Check whether the computer is in standby (sleep) or hibernation status.

• Check that the USB connection to the computer is made properly. There may be bad electrical contact in the connector. Disconnect your Walkman, and then reconnect it.

• Use the supplied USB cable.

• Your Walkman may not be able to connect properly when using a USB hub. Connect the Walkman directly to a USB connector on your computer.

• The battery may have deteriorated if you have not used your Walkman for more than a year.

• If the remedies above do not solve the problem, use a pen or paper clip to press the RESTART button and restart your Walkman, and then connect again using USB.

• If the remaining battery power is low, charge the battery.

• When you use your Walkman for the first time, or if you have not used it for a long time, it may take a few minutes to be recognized. Check that the computer recognizes the Walkman after you have connected it for about 10 minutes.

• Make sure that the USB connection to the computer is made properly and securely.

• Use the supplied USB cable.

• Your Walkman may not be recognized if connected via a USB hub. Connect the Walkman directly to the USB connector on your computer.

• If the approaches listed above fail, press the RESTART button with a pen or a paper clip to restart your Walkman, and then try the USB connection again.

• If the battery is low, charge it. If the Walkman still doesn’t operate, press the RESTART button.

• The data hierarchy levels of the content may not be correct. Place them in the appropriate folder and hierarchy (e.g., music in the “MUSIC” folder).

• Transferred files may not be in a playable format. Check “Supported formats”.

• The transferred content may be damaged. Make sure no other tasks are running on your computer during transfer. Delete the unplayable content and transfer it again.

• If you change the file names or location of the content, it may not be recognized. Return it to the correct name and location.

• If you have formatted the built-in memory using Windows Explorer or Mac Finder, initialize (format) it again using the Walkman’s own format function.

• The headphone cord functions as an antenna. FM broadcasts cannot be received when the headphones are not connected.

• The received station may not be fully tuned in. Fully tune in to a station for the best reception.

Depending on the way you use your SONY WALKMAN NW-E395, it may become warm while the battery is being charged or while it is performing intensive data processing. This is not a malfunction.