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How do I get started listening to music on my SONY WALKMAN NW-E393?
You can start enjoying music on your SONY WALKMAN NW-E393 in three simple steps. Be sure to charge the battery before using it for the first time.
1. Connect your Walkman to a computer. You can charge the battery by connecting your Walkman via a USB connection to a computer that is turned on and running.
2. Import music to your computer and transfer the music to your Walkman.
For Windows users:
– It is recommended to install the latest version of Music Center for PC. You can transfer music that you have imported from CDs to your Walkman.
– You can also transfer music by drag-and-drop directly from Windows Explorer to your Walkman.
For Mac users:
– It is recommended to install the latest version of Content Transfer. You can transfer music and playlists that are managed with iTunes to your Walkman with an easy operation.
– You can also transfer music by drag-and-drop directly from the Finder to your Walkman.
3. Enjoy your music! Connect the headphones, unlock the HOLD function, and turn on your Walkman. Then simply select the music you want to listen to to start playback.
What are the functions of the buttons and jacks on the SONY WALKMAN NW-E393?
The SONY WALKMAN NW-E393 has the following parts and controls:
1. BACK/HOME button: Press to go up one list screen level or to return to the previous menu. Press and hold to display the Home menu.
2. 5-way button: Press the center button to start playback. Press the up/down/left/right marks to navigate through on-screen menus. There is a tactile dot on the center button to help you operate without looking.
3. Headphone jack: Insert the headphone plug until it clicks into place. Sound will be impaired if the headphones are not connected properly.
4. USB jack: Connect the supplied USB cable or other accessories that support microUSB.
5. Display: The screen for viewing menus and content.
6. VOL (Volume) +/- button: Press to adjust the volume. There is a tactile dot on the + button.
7. HOLD switch: Slide this switch to protect your Walkman against accidental operation. Slide it in the direction of the arrow to disable all operation buttons. Slide it to the opposite position to release the HOLD function.
8. OPTION/POWER button: Press to display the option menu. Press and hold to turn your Walkman on or off.
9. RESTART button: Press this button with a small pin to restart your Walkman.
10. Strap hole: Use to attach a strap (not supplied).
How do I turn my SONY WALKMAN NW-E393 on and off?
To turn the power on:
1. Press and hold the OPTION/POWER button.
2. If the HOLD function is active, slide the HOLD switch to unlock the Walkman when you want to operate it.
Note: If there is no operation for an extended period, your Walkman will turn off automatically. If there is no operation, the screen will turn off; to turn it back on, press the OPTION/POWER button.
To turn the power off:
1. Press and hold the OPTION/POWER button. [POWER OFF] will appear, and the device will power down.
Note: If there is no operation for an extended period, your Walkman will turn off automatically.
How do I use the HOLD switch on my SONY WALKMAN NW-E393?
The HOLD switch prevents buttons from being pressed accidentally.
1. Slide the HOLD switch in the direction of the arrow. The HOLD function is now enabled, and all operation buttons are disabled.
To release the HOLD function, slide the switch to the opposite position. A lock icon will flash at the top of the screen if buttons are pressed while the HOLD function is enabled.
How do I charge the battery on my SONY WALKMAN NW-E393?
Charge your Walkman by connecting it to a computer.
1. Connect your Walkman to a running computer via the supplied USB cable.
2. The battery status icon will show when charging is complete.
3. Disconnect your Walkman from the computer when charging is complete.
Note: You cannot operate your Walkman when it is connected to a computer. If you charge the Walkman when it has not been used for a long time, the computer may not recognize it initially. It should start operating normally after charging for about 10 minutes.
How do I navigate the Home menu and Option menu on my SONY WALKMAN NW-E393?
Using the Home Menu:
The Home menu is the starting point for all applications.
1. Press and hold the BACK/HOME button until the Home menu appears.
2. Use the 5-way button (up/down/left/right) to select the desired menu (e.g., [Music]).
3. Press the center of the 5-way button to confirm your selection.
4. Continue using the 5-way button to navigate through subsequent menus and make selections.
Using the Option Menu:
The Option menu allows you to change settings for the current function.
1. While your Walkman is in use (for example, on the music playback screen), press the OPTION/POWER button.
2. Use the 5-way button to select the desired menu item (e.g., [Play Mode]).
3. Press the center of the 5-way button to confirm.
To dismiss the option menu, press the BACK/HOME button.
How do I restart, reset, or format my SONY WALKMAN NW-E393?
Restarting your Walkman:
If operations become unstable, try restarting. This will not delete any data or reset any settings.
1. Disconnect the Walkman from your computer and ensure no music is playing.
2. Press the RESTART button on the back of the device with a pen or a paper clip.
Resetting to Factory Settings:
This will reset all settings to their defaults but will not delete content like music.
1. From the Home menu, select [Settings].
2. Select [Common Settings] > [Reset/Format] > [Reset All Settings] > [Yes].
Formatting Memory:
This will initialize the Walkman and erase all content data, including songs and the supplied software installer. Be sure to back up important data first.
1. From the Home menu, select [Settings].
2. Select [Common Settings] > [Reset/Format] > [Format] > [Yes].
3. Follow the on-screen instructions.
Important: Do not initialize (format) the memory of your Walkman using a computer. If you have, format it again using the Walkman’s format function.
How can I update the system software on my SONY WALKMAN NW-E393?
You can add new features by installing the latest system software.
1. Download the update program to your computer from the customer support website for your area.
2. Connect your Walkman to your computer and start the update program.
3. Follow the on-screen instructions to update the system software.
To confirm the current version information of your Walkman, select [Settings] > [Common Settings] > [Unit Information].
How do I transfer content to my SONY WALKMAN NW-E393?
Using Music Center for PC (Windows):
1. Launch Music Center for PC on a computer where it is installed.
2. Connect the Walkman to the computer via USB.
3. Click the Walkman icon in the bottom left of Music Center for PC to open the device content list.
4. Select [Music Library] to see the content on your PC.
5. Select the albums or tracks you want to transfer.
6. Click the arrow button pointing to the Walkman to transfer the content.
Using Content Transfer (Mac):
1. Connect your Walkman to a running computer via USB, and then start Content Transfer.
2. Display the desired content on the Finder or in iTunes.
3. Drag-and-drop the content or playlists you want to transfer to the Content Transfer window.
Using Windows Explorer (Drag-and-Drop):
1. Connect your Walkman to a running computer via USB.
2. Open “WALKMAN” in File Explorer.
3. Open the folder to which you want to transfer content (e.g., “MUSIC” for music, “PICTURE” or “DCIM” for photos).
4. Drag-and-drop the desired files or folders into the applicable folder.
Using Mac Finder (Drag-and-Drop):
1. Connect your Walkman to a running computer via USB.
2. Select “WALKMAN” in the sidebar of the Finder.
3. Open the folder to which you want to transfer content (e.g., “MUSIC” for music).
4. Drag-and-drop the desired files or folders into the applicable folder.
How do I delete content from my SONY WALKMAN NW-E393?
You must use the computer and software that you used to transfer the content to delete it.
Using Music Center for PC (Windows):
1. Connect your Walkman and launch Music Center for PC.
2. Click the Walkman icon to open the device’s content list.
3. Select the content you want to delete.
4. Click [Delete all selected items] and confirm by clicking [Yes].
Using Content Transfer (Mac):
1. Connect your Walkman and start Content Transfer.
2. Click the delete icon at the right bottom of the screen.
3. Click the icon of the folder (such as “Music”) that contains the content you want to delete.
4. Select the content and click “Delete.”
Using Windows Explorer or Mac Finder:
1. Connect your Walkman to your computer.
2. Open the “WALKMAN” drive.
3. Navigate to the appropriate folder (e.g., “MUSIC”).
4. Select the files or folders you want to delete and delete them as you would any other file on your computer.
How do I use the music playback features on my SONY WALKMAN NW-E393?
To play music:
1. From the Home menu, select [Music].
2. Select your desired search method (e.g., Album, Artist) and browse to the song you want.
3. Select the song to start playback. Press the center of the 5-way button to pause.
Playback Screen Operations:
– Play/Pause: Press the center of the 5-way button.
– Fast forward/rewind: Press and hold the right/left side of the 5-way button.
– Next/previous song: Press the right/left side of the 5-way button.
– Browse cover art: Press the up/down side of the 5-way button.
– Return to list screen: Press the BACK/HOME button.
Shuffle/Repeat:
On the music playback screen, press the OPTION/POWER button, select [Play Mode], and choose from [Shuffle], [Repeat], [Shuffle & Repeat], etc.
How do I use the Photo and FM Radio features on my SONY WALKMAN NW-E393?
Viewing Photos:
1. From the Home menu, select [Photos].
2. Browse the list and select the desired photo to view it. The Walkman uses landscape display for photos.
3. To start a slideshow, press the play/pause button while viewing a photo. To stop, press it again.
Listening to FM Radio:
The headphone cord acts as the antenna, so headphones must be connected.
1. From the Home menu, select [FM Radio].
2. Press the right/left side of the 5-way button to tune to the desired frequency.
3. To automatically search for and save stations, open the option menu and select [Auto Preset] > [Yes].
4. To turn off the FM radio, press the BACK/HOME button.
What are the general troubleshooting steps if my SONY WALKMAN NW-E393 is not working correctly?
If your Walkman does not function as expected, try the following steps to resolve the issue:
1. Check the specific topic on the issue in the Q&A section of the Help Guide.
2. Connect your Walkman to your computer to charge the battery. Some issues may be resolved by charging.
3. Press the RESTART button with a pen or paper clip to restart your Walkman. Before restarting, disconnect it from your computer and ensure no content is being played.
4. Check information on the issue in the help of the software you are using (e.g., Music Center for PC).
5. Look up information on the issue on one of the customer support websites.
6. If these steps fail, consult your nearest Sony dealer.
Note: Data will not be deleted, nor will any settings be changed by restarting.
Why won’t my SONY WALKMAN NW-E393 turn on or operate?
If your SONY WALKMAN NW-E393 does not operate or the power does not turn on, check the following:
– If you transferred a lot of content at once, it might take more than a minute to build the database after disconnecting from the computer. Wait for it to become operable.
– If the HOLD switch is set to the HOLD position, slide the switch to the opposite position.
– If the Walkman contains moisture condensation, wait a few hours for it to dry out.
– If the remaining battery power is low or insufficient, charge the battery.
– You cannot operate the Walkman while it is connected to a computer. Disconnect it first.
– If it still does not operate after charging, press the RESTART button with a pen or paper clip to restart it.
What should I do if my computer does not recognize my SONY WALKMAN NW-E393?
If your computer fails to recognize your Walkman, try these solutions:
– If the battery is low, charge it. When using the Walkman for the first time or after a long period of disuse, it may take about 10 minutes of charging before it is recognized.
– Ensure the USB connection is proper and secure.
– Use the supplied USB cable.
– Connect the Walkman directly to a USB port on your computer, not through a USB hub.
– If the above steps fail, press the RESTART button on the Walkman with a pen or paper clip, and then try the USB connection again.
What should I do if there is no sound or poor sound quality on my SONY WALKMAN NW-E393?
No Sound:
– Check that the volume level is not set to zero.
– Ensure the headphone plug is inserted firmly until it clicks into place.
– If the plug is dirty, wipe it clean with a soft dry cloth.
– If the problem persists, restart the Walkman using the RESTART button.
Noise is Generated:
– Move the Walkman away from devices that emit radio waves, such as mobile phones.
– The music content may be corrupted. Delete the corrupted content using your computer and transfer it again.
– Clean the headphone plug if it is dirty.
Sound is Interrupted or Skips:
– This may depend on the environment or settings. Try setting all sound quality settings to off.
Sound from Only One Side of Headphones:
– Ensure the headphone plug is fully inserted.
– The headphone cable may be damaged. If this occurs with the supplied headphones, contact a Sony dealer for repairs.
Why can’t I transfer music or other content to my SONY WALKMAN NW-E393?
If you are having trouble transferring content, check the following:
– Check that the USB connection is made properly.
– Use the supplied USB cable and connect directly to the computer, not through a USB hub.
– The version of Music Center for PC may not be the latest. Install the latest version.
– There may not be enough free space on your Walkman. Delete unnecessary content to free up space.
– Some songs may have copyright restrictions that prevent transfer.
– The content on your Walkman or computer may be damaged. Try deleting and re-importing the content on your computer before transferring again.
– You may be attempting to transfer a file that is not in a playable format. Check the “Supported formats”.
Why isn’t content playing or displaying correctly on my SONY WALKMAN NW-E393?
Cannot play music:
– Charge the battery if it is low. If it still doesn’t work, restart the Walkman.
– The data hierarchy may be incorrect for drag-and-dropped files. Place them in the correct folder (e.g., “MUSIC”).
– The file format may not be supported.
– The content may have been damaged during transfer. Delete it and transfer it again.
Songs not played in the expected order:
– Shuffle playback might be on. Cancel shuffle to return to normal playback.
– For drag-and-dropped tracks, the order may differ. Create a playlist on your computer to set a specific order and transfer the playlist.
Thumbnails or cover art not displayed:
– Register the cover art in Music Center for PC or iTunes. Cover art may not display for songs transferred via Explorer or Finder.
– To add cover art to an existing song, you must delete the song from the Walkman, add the art on your computer, and then re-transfer the song.
What are the specifications of the SONY WALKMAN NW-E393?
Display
– Size/resolution: 1.77 inch (4.5 cm), QQVGA (128 × 160 Pixels) 65,536 colors
– Panel type: TFT color display with white LED-backlight
Interface
– USB: Hi-Speed USB (USB 2.0 compliant), micro USB
– Headphone: Stereo mini-jack
FM Radio
– FM Frequency range: 87.5 MHz to 108.0 MHz
– Antenna: Headphone cord antenna
Output (headphones)
– Frequency response: 20 Hz to 20,000 Hz
Power & Charging
– Power Source: Built-in Rechargeable lithium-ion Battery, USB power
– Charging Time: Approx. 120 minutes (USB-based charging)
Physical
– Operating temperature: 5 °C to 35 °C (41 °F to 95 °F)
– Dimensions (w/h/d, excluding projecting parts): 42.4 mm × 92.0 mm × 9.1 mm
– Mass: Approx. 39 g (1.4 oz)
Capacity (User available capacity)
– NW-E393: 4 GB
– NW-E394: 8 GB
– NW-E395: 16 GB
What is the approximate battery life and storage capacity for songs on the SONY WALKMAN NW-E393?
Approximate Battery Life (continuous playback at default settings):
– Music (MP3 128 kbps): Approx. 35 Hrs
– Music (AAC 256 kbps): Approx. 34 Hrs
– FM Radio: Approx. 12 Hrs
Note: Battery life may vary depending on volume setting, conditions of use, and ambient temperature.
Approximate Recordable Number of Songs and Time (based on 4-minute songs):
| Model (Capacity) | Format | Number of Songs | Total Time |
|---|---|---|---|
| NW-E393 (4 GB) | MP3 128 kbps | 840 songs | 56 hr. 00 min. |
| AAC 256 kbps | 420 songs | 28 hr. 00 min. | |
| NW-E394 (8 GB) | MP3 128 kbps | 1,800 songs | 120 hr. 00 min. |
| AAC 256 kbps | 900 songs | 60 hr. 00 min. | |
| NW-E395 (16 GB) | MP3 128 kbps | 3,700 songs | 246 hr. 40 min. |
| AAC 256 kbps | 1,800 songs | 120 hr. 00 min. |
What audio and photo file formats are supported by the SONY WALKMAN NW-E393?
Music (Audio Formats)
– MP3: File extension: .mp3 / Bit rate: 32 to 320 kbps (VBR supported) / Sampling frequency: 32, 44.1, 48 kHz
– WMA: File extension: .wma / Bit rate: 32 to 192 kbps (VBR supported) / Sampling frequency: 44.1 kHz (Copyright protected files cannot be played back)
– Linear PCM: File extension: .wav / Bit rate: 1,411 kbps / Sampling frequency: 44.1 kHz
– AAC: File extension: .mp4, .m4a, .3gp / Bit rate: 16 to 320 kbps (VBR supported) / Sampling frequency: 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz (Copyright protected AAC-LC files cannot be played back)
Photo (Photo Formats)
– JPEG: File extension: .jpg / Profile: Baseline Profile / Number of pixels: Max. 2,048 × 2,048 pixels (4,194,304 pixels)
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