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How do I adjust the headband size of the SONY INZONE H9 II YY2987 headset?
To adjust the headband size of your SONY INZONE H9 II YY2987 headset, follow these steps:
1. Press the slider knobs located on either side of the headband.
2. While pressing the knobs, move the slider up or down to find the desired height.
3. Release your finger from the slider knob to lock the slider in place.
How do I get started with using the SONY INZONE H9 II YY2987 headset?
To begin using your SONY INZONE H9 II YY2987, follow these initial steps:
1. Connecting the USB transceiver properly:
Set the slide switch on the USB transceiver according to the device you are connecting to. For a computer, set it to “PC”. For other devices, set it to “OTHER”. Then, insert the USB transceiver into the USB port of your device.
2. Put the headset on and adjust the boom microphone:
Remove the boom microphone from the accessory box and insert it into the boom microphone input jack on the headset until it clicks. Put the headset on and adjust the microphone’s position so it is near your mouth.
3. Turning on the headset:
Press and hold the power button for about 2 seconds or more until the indicator flashes white twice. The headset will turn on. If connected to a computer, select the headset as your audio device:
Audio output device (games): [INZONE H9 II – Game]
Audio input/output device (voice chat): [INZONE H9 II – Chat]
Is the SONY INZONE H9 II YY2987 headset waterproof?
No, the SONY INZONE H9 II YY2987 headset is not waterproof. If water or foreign matter enters the headset, it can result in burnout or malfunction. Avoid situations where the headset might get wet, such as in rain or snow, or from sweat. Charging the headset while it is wet with rain or sweat can also cause burnout or malfunction.
What are the different functions available on the SONY INZONE H9 II YY2987 depending on the connection method?
The available functions of your SONY INZONE H9 II YY2987 vary based on how it is connected. Please refer to the table below for details.
| Functions | USB transceiver connection | Bluetooth connection | Headphone cable connected (power is turned on) | Headphone cable connected (power is turned off) | Remarks |
|---|---|---|---|---|---|
| Wireless Connection: USB transceiver | Active | Active | Inactive (*) | Inactive (*) | When the headphone cable is connected, wireless functions including Bluetooth cannot be used. |
| Wireless Connection: Bluetooth function | Active | Active | Inactive (*) | Inactive (*) | When the headphone cable is connected, wireless functions including Bluetooth cannot be used. |
| Main unit operation: Volume dial | Active | Active | Inactive | Inactive | |
| Main unit operation: GAME/CHAT BALANCE button | Active (*) | Inactive | Inactive | Inactive | Activated only when a computer is connected and the slide switch on the USB transceiver is set to “PC”. |
| Main unit operation: Noise canceling/Ambient Sound Mode button | Active | Active | Active | Inactive | |
| Main unit operation: Microphone on or off button | Active | Active | Active | Active (*) | When the headphone cable is connected and the power is turned off, the microphone on or off indicator does not light up even if the microphone is turned off. |
| Software: “INZONE Hub” | Active | Inactive (*) | Inactive | Inactive | Inactivated when the headset is connected to a computer via Bluetooth connection. |
| App: “Sound Connect” | Inactive (*) | Active | Inactive | Inactive | Inactivated when the headset is connected to a smartphone via a USB transceiver connection. |
| Other: Sidetone | Active | Active | Inactive | Inactive | |
| Other: Main unit equalizer | Active | Active | Inactive | Inactive |
What voice guidance messages does the SONY INZONE H9 II YY2987 provide?
Your SONY INZONE H9 II YY2987 headset provides the following voice guidances to indicate its status:
“Pairing”: Heard when the headset enters pairing mode.
“Low battery”: Heard when the remaining battery charge of the headset is low.
“Battery is empty”: Heard when the headset is automatically turning off due to low battery.
“Battery about XX %”/“Battery fully charged”: Heard when informing the remaining battery charge. The “XX” value is an approximate percentage.
“Charging stopped. To resume charging, disconnect the USB cable and wait before trying again.”: Heard when abnormal charging or abnormal charging temperature occurs while using the headset during charging.
Note: The language of the voice guidance can be changed using the “INZONE Hub” or “Sound Connect” app. If you initialize the headset, the language will return to the factory settings.
What items are included in the package of the SONY INZONE H9 II YY2987?
The package for the SONY INZONE H9 II YY2987 includes the following items:
Wireless Noise Canceling Gaming Headset (1)
USB Type-C® cable (USB-A to USB-C®) (1)
Headphone cable (1)
Detachable Boom Microphone (with windscreen) (1)
Soft pouch (1)
USB Type-C® Transceiver (YY2988) (1)
Documents (1 set)
How do I attach the boom microphone to my SONY INZONE H9 II YY2987 headset?
To attach the included boom microphone to your SONY INZONE H9 II YY2987, insert it into the boom microphone input jack. Make sure to match the plug and jack shapes when connecting. It is important to insert the cable until it clicks; otherwise, the microphone will not work correctly. The boom microphone can be removed when not in use.
What are the functions of the parts and buttons on the SONY INZONE H9 II YY2987 headset?
Here is a list of the parts and their functions on the SONY INZONE H9 II YY2987 headset:
1. Headband: The main frame of the headset.
2. Slider knobs (left, right): Used to adjust the length of the headband.
3. Sliders (left, right): The adjustable parts of the headband.
4. (left) mark: Indicates the left side of the headset.
5. Microphone on or off button: Switches the microphones on or off.
6. Built-in antenna: Proprietary 2.4 GHz and Bluetooth antennas are built into the headset.
7. Detachable Boom Microphone (with windscreen): Attaches to the left unit for voice chat.
8. Microphone on or off indicator (red): Lights up to indicate the microphone is off.
9. Left unit: The left earcup.
10. (right) mark: Indicates the right side of the headset.
11. Right unit: The right earcup.
12. Serial number: Located inside the left unit.
13. NC/AMB (noise canceling/Ambient Sound Mode) button: Switches between noise canceling and ambient sound modes.
14. Volume dial –/+: Adjusts the headset volume during wireless connection. The + side has a tactile dot.
15. Noise canceling function microphones (left, right): Pick up noise for the noise canceling function.
16. Charging indicator (orange): Lights up or flashes to indicate battery and charging status.
17. Boom microphone input jack: Port to connect the boom microphone.
18. Headphone cable input jack: Port to connect the included headphone cable.
19. USB Type-C port: Used for charging the battery.
20. GAME/CHAT (GAME/CHAT BALANCE) button: Adjusts the volume balance between game sound and voice chat when connected to a computer.
21. Bluetooth indicator (blue): Lights up or flashes to indicate the status of the Bluetooth connection.
22. Bluetooth button: Used for Bluetooth functions.
23. Power indicator (white): Lights up or flashes to indicate power status and connection status with the USB transceiver.
24. Power button: Used to turn the headset on and off.
USB Transceiver Parts:
1. Slide switch: Switches the connection between a computer (“PC”) or other device (“OTHER”).
2. Connection indicator (white): Indicates the connection status.
3. Connect button: Used for manual pairing.
How can I check the serial number of my SONY INZONE H9 II YY2987 headset?
To check the serial number of your SONY INZONE H9 II YY2987:
1. Make sure the headset is turned off and the USB Type-C cable is not connected.
2. Remove the earpad from the left unit by pulling it straight off the housing. Avoid pulling it off at an angle.
3. The serial number and safety marks are located on the lower center of the left unit.
To re-attach the earpad:
1. Align the two protrusions on the unit with the holes in the earpad.
2. Firmly insert the six tabs on the earpad into the unit until you hear a click.
Note: Do not remove the earpad unless necessary, and ensure it is not done in the presence of iron sand or other metal objects which could adhere to the internal magnet and cause a malfunction.
What do the different indicator lights on the SONY INZONE H9 II YY2987 mean?
The indicators on your SONY INZONE H9 II YY2987 headset show various statuses. Here is a guide to their meanings:
Power indicator (White)
Flashes twice: Headset is turned on.
Lights up for 2 seconds: Headset is turned off.
Flashes 4 times: Initialization is complete.
Repeatedly flashes at 1-second intervals (for 30 sec): Wireless 2.4 GHz connection is not established.
Repeatedly flashes quickly (for 5 sec): Wireless 2.4 GHz connection process is completed.
Repeatedly flashes at 5-second intervals (for 30 sec): Wireless 2.4 GHz connection is established.
Repeatedly flashes twice (for up to 5 min): Wireless 2.4 GHz connection is started.
Repeatedly flashes slowly: Software update is in progress.
Repeatedly flashes at 5-second intervals (for 30 sec): Headset is turned on while headphone cable is connected.
Bluetooth indicator (Blue)
Flashes 2 times: Turning on Bluetooth mode.
Lights up for 2 seconds: Turning off Bluetooth mode.
Repeatedly flashes twice (for up to 5 min): Pairing for a Bluetooth connection is started.
Repeatedly flashes at 1-second intervals (for 30 sec): Bluetooth connection is not established.
Repeatedly flashes quickly (for 5 sec): Bluetooth connection process is completed.
Repeatedly flashes at 5-second intervals (for 30 sec): Bluetooth connection is established.
Repeatedly flashes quickly: An incoming call is being received.
Charging indicator (Orange)
Flashes 10 times at 1.5-second intervals: Remaining battery is low.
Lights up for 1 minute, then turns off: Battery is fully charged when charging starts on the headset.
Lights up: Headset is charging.
Turns off: Charging is complete.
Repeatedly flashes twice: Battery temperature is abnormal.
Repeatedly flashes slowly: A charging error has occurred.
Microphone on or off indicator (Red)
Lights up: The microphone is off.
Connection indicator on the USB transceiver (White)
Repeatedly flashes twice (for up to 5 min): Wireless 2.4 GHz connection is started.
Repeatedly flashes at 1-second intervals (for 30 sec): Wireless 2.4 GHz connection is not established.
Lights up: Wireless 2.4 GHz connection is established.
Repeatedly flashes slowly: Software update is in progress.
How do I properly wear the SONY INZONE H9 II YY2987 headset?
For the best experience with your SONY INZONE H9 II YY2987 headset, follow these steps to wear it correctly:
1. Attach the boom microphone: If you plan to use it, insert the boom microphone into the jack on the left earcup.
2. Adjust the slider height: Move the slider on each side of the headband up or down to adjust the height for a comfortable fit.
3. Put the headset on your ears: Place the headset unit with the L-mark on your left ear and the R-mark on your right ear.
4. Adjust the boom microphone position: The microphone should be adjusted to be at the same height as your chin and about 1 to 4 fingers away from your mouth (up to 35 mm or 1.38 in).
Hint: If you are concerned about breathing noise, ensure the windscreen is installed and position the microphone slightly away from your mouth. If the headset is not worn properly, it may cause ear pain and the noise canceling effect may not be achieved. Be careful not to let the cushion part of the earpads apply pressure on your ears.
How do I charge the SONY INZONE H9 II YY2987 headset?
Your SONY INZONE H9 II YY2987 headset contains a built-in lithium-ion battery. Use the supplied USB Type-C cable to charge it.
1. Connect the supplied USB Type-C cable to the headset’s USB Type-C port.
2. Connect the other end of the cable (USB-A) to a commercially available USB AC adaptor, which is then plugged into an AC outlet. Alternatively, you can connect it to a running computer.
While charging, the charging indicator on the headset will light up in orange. When charging is complete, the indicator will turn off automatically. After charging is complete, disconnect the USB Type-C cable. The required time for a full charge is about 3.5 hours.
Important Notes on Charging:
Do not charge the headset if there is any liquid (water, sweat) or dust on the USB Type-C cable or port.
The headset cannot be charged if your computer is in standby (sleep) or hibernation mode.
Charging may not be successful with cables other than the supplied one.
If the charging indicator flashes in orange, it might indicate an issue with the ambient temperature (must be between 5 °C – 35 °C or 41 °F – 95 °F) or the battery. In this case, unplug and re-plug the cable within the correct temperature range.
For best results, connect the USB cable directly to a computer port, not through a USB hub.
What is the available operating time for the SONY INZONE H9 II YY2987 headset?
The available operating times for the SONY INZONE H9 II YY2987 headset with a fully charged battery are as follows:
Gaming Headset
| Purpose of use | USB Type-C transceiver connection status | Bluetooth connection status | Noise canceling function/Ambient Sound Mode | Available operating time |
|---|---|---|---|---|
| Game (*) | Game | Not applicable | Noise canceling function: Active | Maximum 24 hours |
| Game (*) | Game | Not applicable | Ambient Sound Mode: Active | Maximum 24 hours |
| Game (*) | Game | Not applicable | Inactive | Maximum 40 hours |
| Game and chat | Game and chat | Not applicable | Noise canceling function: Active | Maximum 20 hours |
| Game and chat | Game and chat | Not applicable | Ambient Sound Mode: Active | Maximum 20 hours |
| Game and chat | Game and chat | Not applicable | Inactive | Maximum 30 hours |
| Game and chat | Game | Chat (Bluetooth Classic calling mSBC) | Noise canceling function: Active | Maximum 18 hours |
| Game and chat | Game | Chat (Bluetooth Classic calling mSBC) | Ambient Sound Mode: Active | Maximum 18 hours |
| Game and chat | Game | Chat (Bluetooth Classic calling mSBC) | Inactive | Maximum 24 hours |
| Game and chat | Game | Chat (Bluetooth LE Audio calling LC3) | Noise canceling function: Active | Maximum 18 hours |
| Game and chat | Game | Chat (Bluetooth LE Audio calling LC3) | Ambient Sound Mode: Active | Maximum 18 hours |
| Game and chat | Game | Chat (Bluetooth LE Audio calling LC3) | Inactive | Maximum 24 hours |
| Game + Chat + Music | Game and chat | Music playback (Bluetooth Classic SBC) | Noise canceling function: Active | Maximum 18 hours |
| Game + Chat + Music | Game and chat | Music playback (Bluetooth Classic SBC) | Ambient Sound Mode: Active | Maximum 18 hours |
| Game + Chat + Music | Game and chat | Music playback (Bluetooth Classic SBC) | Inactive | Maximum 24 hours |
| Game + Chat + Music | Game and chat | Music playback (Bluetooth Classic AAC) | Noise canceling function: Active | Maximum 18 hours |
| Game + Chat + Music | Game and chat | Music playback (Bluetooth Classic AAC) | Ambient Sound Mode: Active | Maximum 18 hours |
| Game + Chat + Music | Game and chat | Music playback (Bluetooth Classic AAC) | Inactive | Maximum 24 hours |
| Game + Chat + Music | Game and chat | Music playback (Bluetooth LE Audio LC3) | Noise canceling function: Active | Maximum 18 hours |
| Game + Chat + Music | Game and chat | Music playback (Bluetooth LE Audio LC3) | Ambient Sound Mode: Active | Maximum 18 hours |
| Game + Chat + Music | Game and chat | Music playback (Bluetooth LE Audio LC3) | Inactive | Maximum 24 hours |
(*) When the microphone is not being used for a call, the headset automatically shuts down unnecessary blocks and reduces power to extend operating time.
Headphone cable connected/power is turned on
| Noise canceling function/Ambient Sound Mode | Available operating time |
|---|---|
| Noise canceling function: Active | Maximum 30 hours |
| Ambient Sound Mode: Active | Maximum 30 hours |
| Inactive | Maximum 48 hours |
The headset can be used for about 60 minutes after 5 minutes of charging.
How can I check the remaining battery charge on my SONY INZONE H9 II YY2987 headset?
You can check the remaining battery charge of your SONY INZONE H9 II YY2987 in several ways:
Checking with the power button:
While the headset is on, press the power button. You will hear a voice guidance indicating the remaining battery charge (e.g., “Battery about XX %”). If the charge is 20% or lower, the charging indicator will also flash in orange for about 15 seconds.
Notification with voice guidance:
When the battery is low, a notification sound is emitted, the charging indicator flashes orange, and you will hear the voice guidance say, “Low battery”. When the battery is empty, a notification sound is emitted, the voice guidance says “Battery is empty,” and the headset turns off automatically.
When connected to a computer:
The “INZONE Hub” software displays the remaining battery charge in 4 levels: 100%, 70%, 50%, and 20%.
When using an iPhone (iOS 13 or later):
When connected via HFP Bluetooth, you can check the battery charge on the iPhone’s screen.
When using an Android™ smartphone (OS 8.1 or later):
When connected via HFP or LE Audio Bluetooth, you can check the battery charge on the smartphone’s screen.
Using the “Sound Connect” App:
You can check the remaining battery charge of the headset within the “Sound Connect” app on both Android and iPhone.
How do I turn the SONY INZONE H9 II YY2987 headset on and off?
To turn on the headset:
Press and hold the power button for about 2 seconds or more. You will hear a notification sound, and the power indicator will flash in white twice, indicating the headset is on.
To turn off the headset:
Press and hold the power button for about 2 seconds or more. You will hear a notification sound, and the power indicator will light up in white for about 2 seconds before turning off.
Note: After turning the headset off, the power button will not accept any controls for 3 seconds.
How do I connect the SONY INZONE H9 II YY2987 to a computer, PlayStation®5, or smartphone using the USB transceiver?
To connect your SONY INZONE H9 II YY2987 headset using the USB transceiver, follow these steps:
1. Switch the slide switch on the USB transceiver to “PC” for a computer or to “OTHER” for a PlayStation®5 or USB Type-C compatible smartphone.
2. Turn on your computer, PS5, or smartphone.
3. Connect the USB transceiver to a USB port on the device.
4. Put the headset on your ears. The headset will automatically connect via a 2.4 GHz wireless connection. When the connection is complete, you will hear a notification sound and the indicator on the USB transceiver will light up in white.
5. If connected to a computer, you may need to select the headset as the audio device:
For game audio: [INZONE H9 II – Game]
For voice chat: [INZONE H9 II – Chat]
Note: If the wireless connection does not work, you may need to pair the headset manually. To do this, press and hold the connect button on the USB transceiver and the power button on the headset for about 5 seconds or more.
What can I do with the SONY INZONE H9 II YY2987 while connected to a game console or computer?
When your SONY INZONE H9 II YY2987 is connected to a computer or PS5, you can perform the following actions:
Adjusting the volume:
Turn the volume dial towards the ‘+’ side (which has a tactile dot) to increase the volume. Turn it towards the ‘–’ side to lower the volume.
Adjusting the volume balance between game and chat (GAME/CHAT BALANCE):
This function is only enabled when connected to a computer with the USB transceiver switch set to “PC”. Press the ‘game’ button to make game sound easier to hear. Press the ‘chat’ button to make voice chat easier to hear. Ensure your computer’s audio output destinations are set correctly (e.g., [INZONE H9 II – Game] for gaming apps, [INZONE H9 II – Chat] for chat apps).
Switching the microphone on or off:
To turn the microphone off, press the microphone on/off button so that it is pushed out. A red line will appear on the side of the button, and the indicator on the microphone tip will light up red.
To turn the microphone on, press the button so that it is pressed in. The red line and the red indicator light will disappear.
How do I use the SONY INZONE H9 II YY2987 with the supplied headphone cable?
You can use your SONY INZONE H9 II YY2987 headset with a wired connection by following these steps:
1. Connect the 5-pole straight plug of the supplied headphone cable to the headphone cable input jack on the headset.
2. Connect the 4-pole L-type plug to your playback device (computer, game console, etc.).
3. To adjust the volume, you must use the controls on the connected device.
Important Notes:
Make sure to insert the cable until it clicks, or you may not hear sound properly.
When using the headphone cable, wireless functions (USB transceiver, Bluetooth) and headset volume controls are disabled.
You can listen to music even if the headset is turned off, but the noise canceling function will not be available. To use noise canceling or Ambient Sound Mode, the headset must be turned on.
How do I pair and connect the SONY INZONE H9 II YY2987 with a Bluetooth device?
To pair and connect your SONY INZONE H9 II YY2987 headset with a Bluetooth device for the first time:
1. Turn on the headset: Press and hold the power button for about 2 seconds.
2. Turn on the Bluetooth mode: Press and hold the Bluetooth button for about 2 seconds. The Bluetooth indicator will flash blue twice, and then flash slowly.
3. Enter pairing mode: Press and hold the Bluetooth button for about 5 seconds. The Bluetooth indicator will repeatedly flash blue twice in a row, and you will hear the voice guidance say, “Pairing”. If this is the very first device you are pairing, the headset will enter pairing mode automatically after step 2.
4. Search on your device: Perform the pairing procedure on your Bluetooth device (e.g., smartphone, computer) to search for the headset.
5. Select the headset: Select “[INZONE H9 II]” from the list of detected devices on your Bluetooth device’s screen.
6. Complete connection: If a Passkey is required, enter “0000”. The devices will pair and connect. The Bluetooth indicator on the headset will flash quickly in blue for about 5 seconds, then change to a slow flashing. You will hear a notification sound indicating the connection is established.
How do I receive or make a phone call with the SONY INZONE H9 II YY2987?
You can manage phone calls hands-free with your SONY INZONE H9 II YY2987 when connected to a smartphone via Bluetooth.
Receiving a call:
When an incoming call arrives, a ring tone will be heard from the headset. Press the Bluetooth button once briefly to receive the call. You can talk using the boom microphone.
Making a call:
1. Connect the headset to your smartphone via Bluetooth.
2. Use your smartphone to initiate a call. The dial tone will be heard from the headset.
3. You can talk using the boom microphone.
Ending a call:
When you finish your phone call, press the Bluetooth button once briefly to end the call.
Adjusting call volume:
During the call, use the volume dial on the headset to adjust the volume.
Other call functions (when supported profile is HFP):
To reject an incoming call: Press and hold the Bluetooth button for about 2 seconds.
To cancel an outgoing call: Press the Bluetooth button once briefly.
How do I control music playback on a Bluetooth device with the SONY INZONE H9 II YY2987?
When your SONY INZONE H9 II YY2987 is connected to a Bluetooth device that supports the AVRCP profile, you can control music playback using the headset’s buttons.
Volume Control (using the volume dial):
To increase the volume: Turn the volume dial to the + side.
To lower the volume: Turn the volume dial to the – side.
Playback Control (using the Bluetooth button):
To play/pause music: Press the Bluetooth button once briefly.
To skip to the beginning of the next track: Press the Bluetooth button twice quickly.
To skip to the beginning of the previous track (or the current track): Press the Bluetooth button 3 times quickly.
Note: The available functions may vary depending on the connected device and the music app being used.
What is 360 Reality Audio and how can I use it with the SONY INZONE H9 II YY2987?
360 Reality Audio is a new music experience using Sony’s 360 three-dimensional audio technology. It creates a spherical sound field, making it feel as if you are immersed in a live performance.
To use 360 Reality Audio with your SONY INZONE H9 II YY2987, you need to:
1. Download and use a music streaming service app that supports 360 Reality Audio on your iOS or Android smartphone or tablet.
2. Optimize the sound field and acoustic features of the headset using the “Sound Connect” app.
This will allow you to enjoy a more realistic sense of reality from your music.
How do I disconnect the Bluetooth connection on my SONY INZONE H9 II YY2987 after use?
To disconnect the Bluetooth connection of your SONY INZONE H9 II YY2987:
1. Operate the Bluetooth device (e.g., your smartphone) to terminate the connection. You will hear a notification sound indicating the disconnection.
2. Alternatively, you can turn off the Bluetooth mode on the headset or turn off the headset entirely. You will hear a notification sound confirming that the Bluetooth mode or the headset is turning off.
What are the supported audio codecs for the SONY INZONE H9 II YY2987?
The SONY INZONE H9 II YY2987 headset supports the following audio codecs for wireless transmission:
When connected using Classic Audio via an A2DP connection (for music playback):
SBC (Subband Codec): The standard audio coding technology used in all Bluetooth devices.
AAC (Advanced Audio Coding): Mainly used in Apple products and can provide higher sound quality than SBC.
When connected using LE Audio:
LC3 (Low Complexity Communication Codec): A codec for LE Audio that achieves low latency transmission.
How do I use the noise canceling and Ambient Sound Mode functions on the SONY INZONE H9 II YY2987?
You can switch between noise canceling and Ambient Sound Mode on your SONY INZONE H9 II YY2987 by pressing the NC/AMB (noise canceling/Ambient Sound Mode) button.
Each time you press the button, the function switches as follows:
1. Noise Canceling function enabled (Ambient Sound Mode disabled). You will hear a notification sound. This mode reduces external surrounding noises.
2. Ambient Sound Mode enabled (Noise Canceling function disabled). You will hear a notification sound. This mode allows you to hear ambient sound through the microphones while enjoying games or music.
3. Noise Canceling function and Ambient Sound Mode are disabled. You will hear a notification sound.
You can customize the available modes and their settings using the “INZONE Hub” software or the “Sound Connect” app.
What should I do if my SONY INZONE H9 II YY2987 gets wet?
The SONY INZONE H9 II YY2987 is not waterproof. If the headset gets wet or water enters it, follow these steps immediately to prevent burnout or malfunction:
1. Do not charge or turn on the wet headset.
2. Stand the headset upright.
3. Keep applying a dry cloth to the terminals (headphone cable input jack, USB Type-C port, and boom microphone input jack) until no more water comes out from inside.
4. Leave the headset in a shaded, well-ventilated place until it is completely dry.
How do I troubleshoot problems with my SONY INZONE H9 II YY2987?
If you are having problems with your SONY INZONE H9 II YY2987, please follow this process:
1. Turn the headset off, charge it fully, and then turn it on again.
2. Restart the device you are connecting to, such as your computer or smartphone.
3. Reset the headset.
4. Initialize the headset.
How do I reset my SONY INZONE H9 II YY2987 headset?
If your SONY INZONE H9 II YY2987 headset cannot be turned on or operated, you can perform a reset. This procedure retains pairing information and other settings.
1. Connect the headset to an AC outlet using the supplied USB Type-C cable and a commercially available USB AC adaptor. The charging indicator will light up in orange.
2. Press and hold the power button and the Bluetooth button simultaneously for about 5 seconds.
3. When the charging indicator goes out, the reset is complete. Release both buttons. The charging indicator will light up again.
How do I initialize the SONY INZONE H9 II YY2987 headset to restore factory settings?
If the headset does not operate correctly even after resetting, you can initialize it. This procedure resets volume and other settings to factory defaults and deletes all pairing information.
1. Turn off the headset and remove the USB Type-C cable.
2. Press and hold the power button and the Bluetooth button simultaneously for about 10 seconds or more.
3. When initialization is complete, the power indicator will flash in white 4 times. You can then release the buttons.
After initializing, you will need to delete the pairing information for the headset from any connected devices and pair them again.
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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