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What are the components on the front and bottom of the Galaxy A05?

The front and bottom of the Galaxy A05 include:

Front:

• Speaker

• Proximity/Light sensor

• Front camera

• Touch screen

• SIM card / microSD card tray (side)

• Volume button (side)

• Side button (side)

Bottom:

• Headphone jack

• Multipurpose jack (USB Type-C)


What are the components on the back and top of the Galaxy A05?

The back and top of the Galaxy A05 include:

Back:

• Rear camera

• Flash

• Speaker

• Main antenna

• Microphone

Top:

• GPS antenna

• Microphone


What are the components on the Galaxy A05s?

The components of the Galaxy A05s include:

Front/Sides:

• Speaker

• Proximity/Light sensor

• Front camera

• Touch screen

• SIM card / microSD card tray (side)

• Volume button (side)

• Side button (Fingerprint recognition sensor) (side)

Back/Top/Bottom:

• GPS antenna (top)

• Microphone (top)

• Rear camera

• Flash

• NFC antenna (NFC-enabled models)

• Speaker (bottom)

• Main antenna (bottom)

• Microphone (bottom)

• Headphone jack (bottom)

• Multipurpose jack (USB Type-C) (bottom)


What precautions should I take when using the device’s speakers?

When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.

What should I know about exposing the camera lens to light?

Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.

What if my device’s glass or acrylic body is broken?

If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorised service centre.

What happens if dust or foreign materials enter the microphone, speaker, or receiver?

If dust or foreign materials enter the microphone, speaker, or receiver, or if these parts are covered, the device’s sound may become quiet or certain features may not work. If you attempt to remove the dust or foreign materials with a sharp object, the device may be damaged and its appearance may be affected.

What can cause connectivity problems and battery drain?

Connectivity problems and battery drain may occur in the following situations:

• If you attach metallic stickers on the antenna area of the device

• If you attach a device cover made with metallic material to the device

• If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection


Should I cover the proximity/light sensor area?

Do not cover the proximity/light sensor area with accessories, such as stickers or a cover. Doing so may cause the sensor to malfunction.

Can water affect the touch screen?

Prevent water from coming into contact with the touch screen. The touch screen may malfunction in humid conditions or when exposed to water.

What are the functions of the hard buttons?

Button Function
Side button • Press and hold to turn the device on or off.
• Press to turn on or lock the screen.
• Press twice to open the app or feature you set.
Side button + Volume Down button • Press simultaneously to capture a screenshot.
• Press and hold simultaneously to turn off the device.

How do I configure the Side button’s double-press function?

Select an app or feature to launch by pressing the Side button twice. Open Settings, tap Advanced features → Side button, and then select an option you want.

What are the functions of the soft buttons on the navigation bar?

Button Function
Recents (III) • Tap to open the list of recent apps.
Home (O) • Tap to return to the Home screen.
• Touch and hold to open the Google Assistant app.
Back (<) • Tap to return to the previous screen.

Note: The functions of the buttons can change according to the app currently being used or usage environment.


How do I charge the battery using a wired charger?

Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device. Charge the battery before using it for the first time or when it has been unused for extended periods.

How can I use quick charging?

Use a super fast charger or fast charger.

You can check the connection status of the charger by opening Settings and tapping Battery and device care → Battery.

• If fast charging does not work, open Settings, tap Battery and device care → Battery → More battery settings, and then check if the feature you want is turned on. Also, check if the USB cable and the USB power adapter are connected properly.

• You can charge the battery more quickly while the device or its screen is turned off.


How can I charge other devices using my phone’s battery?

Use the USB cable to charge another mobile device with your phone’s battery. Connect your phone and the other device using your phone’s USB cable. A USB connector may be needed depending on the other device. When charging starts, the battery charging icon will appear on the other device’s screen. The app selection pop-up window that appears on your phone is for data transfer. Do not select an app from the pop-up window.

How can I reduce battery consumption?

Your device provides various options that help you conserve battery power:

• Optimise the device using the device care feature.

• When you are not using the device, turn off the screen by pressing the Side button.

• Turn on power saving mode.

• Close unnecessary apps.

• Turn off the Bluetooth feature when not in use.

• Turn off auto-syncing of apps that need to be synced.

• Decrease the backlight time.

• Decrease the screen brightness.


What are some battery charging tips and precautions?

• Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.

• Connecting the charger improperly may cause serious damage. Any damage caused by misuse is not covered by the warranty.

• Use only USB Type-C cable supplied with the device. Micro USB cables may cause damage.

• If the multipurpose jack is wet, dry it thoroughly before charging.

• Unplug the charger when not in use to save energy. Keep the charger close to the electric socket and easily accessible while charging.

• Use an approved charger that guarantees charging performance.

• If the battery is completely discharged, allow it to charge for a few minutes before turning the device on.

• Using multiple apps, network apps, or apps needing connection to another device simultaneously drains the battery quickly. Use these apps after fully charging, especially during data transfer.

• Charging from a source other than the charger (e.g., computer) may be slower due to lower electric current.

• The device can be used while charging, but it may take longer to fully charge.

• If the device receives unstable power while charging, the touch screen may not function. Unplug the charger if this occurs.

• The device and charger may heat up during charging. This is normal and shouldn’t affect lifespan or performance. If the battery gets hotter than usual, the charger may stop.

• If the device isn’t charging properly, take the device and charger to a Samsung Service Centre or an authorised service centre.


How do I insert a Nano-SIM or USIM card?

1. Galaxy A05: Insert the ejection pin into the hole next to the tray to loosen the tray. Galaxy A05s: Insert the ejection pin into the hole on the tray to loosen the tray.

2. Pull out the tray gently from the tray slot.

3. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards and gently press it into the tray to secure it. (Use only a nano-SIM card).

4. Insert the tray back into the tray slot.

For dual SIM models, you can insert two cards.

Precautions:

• Use only a nano-SIM card.

• Be cautious not to lose the SIM/USIM card. Samsung is not responsible for damages from lost or stolen cards.

• Ensure the ejection pin is perpendicular to the hole to avoid damaging the device.

• If the card isn’t fixed firmly, it may fall out.

• Ensure the tray is dry before inserting it to prevent damage.

• Fully insert the tray to prevent liquid entry.


How do I manage SIM cards on dual SIM models?

Open Settings and tap Connections → SIM manager.

• SIM cards: Activate the SIM card to use and customise the SIM card settings.

• Preferred SIMs: Select specific SIM cards for features like voice calls when two cards are activated.

• Data switching: Set the device to use another SIM card for data services if the preferred SIM card cannot connect to the network. (Additional charges may apply).

• More SIM settings: Customise the call settings.


How do I insert a microSD card?

1. Galaxy A05: Insert the ejection pin into the hole next to the tray to loosen the tray. Galaxy A05s: Insert the ejection pin into the hole on the tray to loosen the tray.

2. Pull out the tray gently from the tray slot.

3. Place an SD card on the tray with the gold-coloured contacts facing downwards and gently press the SD card into the tray to secure it.

4. Insert the tray back into the tray slot.

Precautions:

• Use only a microSD card.

• Some SD cards may not be fully compatible. Using an incompatible card may damage the device, card, or data.

• Insert the SD card right-side up.

• Ensure the ejection pin is perpendicular to the hole.

• Removing the tray disables the mobile data connection.

• If the card isn’t fixed firmly, it may fall out.

• Ensure the tray is dry before inserting.

• Fully insert the tray to prevent liquid entry.

• The device supports FAT and exFAT file systems. Reformat cards with different systems when prompted.

• Frequent writing/erasing shortens SD card lifespan.

• Inserted SD card directory appears in My Files → SD card.


How do I safely remove a microSD card?

Before removing the SD card, first unmount it for safe removal.

1. Open Settings and tap Battery and device care → Storage.

2. Swipe to the left to access the SD card page.

3. Tap : → Unmount.

Caution: Do not remove external storage during data transfer or access, as this can cause data loss/damage. Samsung is not responsible for losses from misuse of external storage.


How do I format a microSD card using the device?

An SD card formatted on a computer may not be compatible. Format the SD card on the device.

1. Open Settings and tap Battery and device care → Storage.

2. Swipe to the left to access the SD card page.

3. Tap : → Format.

Important: Before formatting, back up all important data on the SD card. The manufacturer’s warranty does not cover data loss from user actions.


How do I turn the device on or off?

Turning on: Press and hold the Side button for a few seconds.

Turning off:

1. Press and hold the Side button. Alternatively, open the notification panel, swipe downwards, and then tap the Power icon (⏻).

2. Tap Power off.

To restart: Tap Restart instead of Power off.


How do I force restart the device if it’s frozen?

If your device is frozen and unresponsive, press and hold the Side button and the Volume Down button simultaneously for more than 7 seconds to restart it.

How do I make an emergency call or access medical information?

Press and hold the Side button, and then tap Emergency call. Alternatively, open the notification panel, swipe downwards, and then tap the Power icon (⏻) → Emergency call. To manage your medical information and emergency contacts, open Settings and tap Safety and emergency.

How do I perform the initial setup?

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. Note: If you do not connect to a Wi-Fi network, you might not be able to set up some device features during the initial setup.

How do I sign in to or create a Samsung account?

1. Open Settings and tap Samsung account.

Alternatively, open Settings and tap Accounts and backup → Manage accounts → Add account → Samsung account.

2. Sign in to your Samsung account. If you do not have a Samsung account, tap Create account.

Visit account.samsung.com to check the list of services available with your Samsung account.


How do I find my Samsung account ID or reset my password?

If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

How do I sign out of my Samsung account?

When you sign out, your data, such as contacts or events, will also be removed from your device.

1. Open Settings and tap Accounts and backup → Manage accounts.

2. Tap Samsung account → My profile and tap Sign out at the bottom of the screen.

3. Tap Sign out, enter your Samsung account password, and then tap OK.


How do I transfer data from my previous device using Smart Switch with a USB cable?

You can use Smart Switch to transfer data. Open Settings and tap Accounts and backup → Bring data from old device.

Using a USB cable:

1. Connect your new phone and the previous device using your new phone’s USB cable. (A USB connector may be needed).

2. When the app selection pop-up window appears on the new phone, tap Smart Switch → Receive data.

3. In the previous device, tap OK. (If you don’t have the app, download it from Galaxy Store or Play Store). Your new phone will recognise the previous device and show a list of transferable data.

4. On your new phone, select the data you want, tap Next, and follow the on-screen instructions.

Important: Do not disconnect the USB cable during transfer. Transferring data increases battery consumption; ensure your device is sufficiently charged.

Note: This feature may not be supported on some devices or computers. Limitations apply, visit http://www.samsung.com/smartswitch. Only transfer content you own or have the right to transfer.


How do I transfer data from my previous device wirelessly using Smart Switch?

Transfer data wirelessly through Wi-Fi Direct.

1. On the previous device, open Smart Switch. (Download from Galaxy Store or Play Store if needed).

2. On your new phone, open Settings and tap Accounts and backup → Bring data from old device.

3. Place the devices near each other.

4. On the previous device, tap Send data → Wireless.

5. On your new phone, tap Receive data, select your previous device’s operating system, and then tap Wireless.

6. On the previous device, tap Allow.

7. On your new phone, select the data you want, tap Next, and follow the on-screen instructions.


How do I back up and restore data using external storage (like a microSD card)?

1. Back up data from your previous device to external storage.

2. Insert or connect the external storage device to your new phone.

3. On your new phone, open Settings and tap Accounts and backup → External storage transfer.

4. Select the backup data under Restore from.

5. Select the data you want, tap Next, and then follow the on-screen instructions to restore data.


How do I transfer backup data from a computer using Smart Switch?

Back up data from your previous device to a computer and import it to your new phone.

1. On the computer, visit http://www.samsung.com/smartswitch to download Smart Switch.

2. On the computer, open Smart Switch.

(If your previous device is not Samsung, back up data using its manufacturer’s app, then skip to step 5).

3. Connect your previous device to the computer using its USB cable.

4. On the computer, follow the on-screen instructions to back up data. Then, disconnect the previous device.

5. Connect your new phone to the computer using the USB cable.

6. On the computer, follow the on-screen instructions to transfer data to your new phone.


How do I control the touch screen?

• Tapping: Tap the screen.

• Touching and holding: Touch and hold the screen for approximately 2 seconds.

• Dragging: Touch and hold an item and drag it to the target position.

• Double tapping: Double tap the screen.

• Swiping: Swipe upwards, downwards, to the left, or to the right.

• Spreading and pinching: Spread two fingers apart or pinch on the screen.


What are the precautions for using the touch screen?

• Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction.

• To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips or other object.

• It is recommended not to use fixed graphics on part or all of the touch screen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.

• The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.


How can I hide the navigation bar?

Check files or use apps on a wider screen by hiding the navigation bar.

Open Settings, tap Display → Navigation bar, and then tap Swipe gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want (Swipe from bottom or Swipe from sides and bottom).

If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hint switch to turn it off.


How do I switch between the Home screen and Apps screen?

On the Home screen, swipe upwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button.

How can I add an Apps button to the Home screen?

On the Home screen, touch and hold an empty area, tap Settings, and then tap the Show Apps screen button on Home screen switch to turn it on. The Apps button will be added at the bottom of the Home screen, allowing you to open the Apps screen by tapping it.

How do I edit the Home screen?

On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options.

• Adding panels: Swipe to the left, and then tap (+).

• Moving panels: Drag a panel preview to a new location.

• Deleting panels: Tap (trash icon) on the panel.

You can also set:

• Wallpaper and style: Change wallpaper for Home/locked screen.

• Themes: Change the device’s theme (colours, icons, wallpapers).

• Widgets: Add small apps for information/access. Select a widget and tap Add.

• Settings: Configure Home screen settings (e.g., screen layout).


How can I display all apps directly on the Home screen?

To display all apps on the Home screen without a separate Apps screen: On the Home screen, touch and hold an empty area, tap Settings → Home screen layout → Home screen only → Apply.

How do I search for content using Finder?

1. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap (Q).

2. Enter a keyword. Apps and content on your device will be searched.

If you tap (Q) on the keyboard, you can search for more content.


How do I move items or add app shortcuts to the Home screen?

Moving items: Drag an item to a new location. To move it to another panel, drag it to the side of the screen.

Adding shortcuts: Touch and hold an item on the Apps screen, and then tap Add to Home. A shortcut will be added to the Home screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.


How do I create and manage folders for apps?

Creating folders: On the Home screen or the Apps screen, drag an app over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.

Adding more apps: Tap (+) on the folder. Tick the apps to add and tap Done. You can also add an app by dragging it to the folder.

Moving apps from a folder: Drag an app out to a new location.

Deleting a folder: Touch and hold a folder, and then tap Delete folder. Only the folder will be deleted; the apps inside will be relocated to the Apps screen.


How do I lock and unlock the screen?

Locking: Pressing the Side button turns off the screen and locks it. The screen also turns off and locks automatically if unused for a specified period.

Unlocking: Swipe in any direction when the screen turns on. If the screen is off, press the Side button or double tap the screen to turn it on.


How do I change the screen lock method?

Open Settings, tap Lock screen → Screen lock type, and then select a method (e.g., pattern, PIN, password, biometric). Setting a secure lock method protects your personal information. After setting it, the device will require the unlock code whenever unlocking.

Can I set the device to factory reset after too many incorrect unlock attempts?

Yes, you can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Open Settings, tap Lock screen → Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to turn it on.

What do the common indicator icons on the status bar mean?

IconMeaning
🚫No signal
📶Signal strength
RRoaming (outside of normal service area)
GGPRS network connected
EEDGE network connected
3GUMTS network connected
HHSDPA network connected
H+HSPA+ network connected
4G/LTELTE network connected
Wi-Fi iconWi-Fi connected
Bluetooth iconBluetooth feature turned on
Location pin iconLocation services being used
Phone iconCall in progress
Missed call iconMissed call
Message bubble iconNew text or multimedia message
Alarm clock iconAlarm turned on
Mute/Vibrate iconMute mode / Vibration mode
Airplane iconFlight mode turned on
Warning triangle iconError occurred or caution required
Battery iconBattery charging / Battery power level

Notes:

• The status bar may not appear at the top in some apps. Drag down from the top to display it.

• Some icons appear only when you open the notification panel.

• Icons may differ depending on the carrier or model.


How do I capture a screenshot?

Press the Side button and the Volume Down button simultaneously. Captured screenshots can be viewed in Gallery. Note: Screenshot capture is not possible in some apps and features.

What options are available on the toolbar after taking a screenshot?

After capturing a screenshot, use the toolbar at the bottom of the screen:

• Scroll capture icon (looks like down arrows): Capture current and hidden content on long pages (like webpages). Tap it to scroll down and capture more.

• Edit icon (pencil): Write, draw, or crop the screenshot. View cropped area in Gallery.

• Share icon: Share the screenshot.

If the toolbar isn’t visible, open Settings, tap Advanced features → Screenshots, and turn on the Show toolbar after capturing switch.


How do I open and use the notification panel?

When new notifications arrive, indicator icons appear on the status bar. To see details, open the notification panel by dragging the status bar downwards.

To close the notification panel, swipe upwards on the screen.

Functions on the notification panel:

• Quick settings: Access quick setting buttons.

• Open Settings: Tap the gear icon.

• Device control / Media output: Control connected nearby devices, SmartThings devices/scenes, and media playback.

• Notifications: Check details and perform actions.

• Clear all notifications: Tap Clear.

• Notification settings: Access notification settings.


How do I use the quick settings panel?

Swipe downwards on the notification panel to open the full quick settings panel.

• Tap a button to turn a feature on/off.

• Tap the text under a button or touch and hold a button for more detailed settings.

• To edit buttons: Tap (+) or tap (:) → Edit buttons.

• To always show the brightness bar: Tap (:) → Quick panel layout → Brightness control → Show always.

• Adjust brightness using the slider.


How do I control media playback from the notification panel?

Control media on your phone and connected nearby devices.

1. Open the notification panel and tap Media output.

2. Tap the icons on the controller to control the playback.


How do I control nearby devices from the notification panel?

Launch and control nearby connected devices and frequently used SmartThings devices/scenes.

1. Open the notification panel and tap Device control.

Nearby connected devices and SmartThings devices/scenes will appear.

2. Select a nearby device or a SmartThings device to control it, or select a scene to launch it.


How does the keyboard layout work for entering text?

A keyboard appears automatically when you enter text.

• Additional keyboard functions (icons like emoji, mic, settings): Access more keyboard functions.

• Shift key: Enter uppercase. Tap twice for all caps.

• Symbols key: Enter symbols.

• Backspace key: Delete a preceding character.

• Enter key: Break to the next line.

• Space bar: Enter a space.

Note: Text entry requires changing the input language to a supported one if the current language isn’t supported.


How do I change the keyboard input language?

Tap the Settings icon (gear) → Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between them by tapping the Globe icon (⊕) on the keyboard.

How do I change the keyboard type or switch between keyboards?

Switching keyboards: On the navigation bar, tap the Keyboard icon (⋮) to change the keyboard.

Changing type: Tap the Settings icon (gear) → Languages and types, select a language, and then select the keyboard type you want.

• If the keyboard button (⋮) doesn’t appear on the navigation bar, go to Settings → General management → Keyboard list and default, and turn on the Keyboard button on navigation bar switch.

• On a 3×4 keyboard, tap a key repeatedly until the desired character appears.


What are some additional keyboard functions?

• Emoji icon (😊): Enter emojis, stickers, etc. (Refer to AR emoji section for custom stickers).

• Clipboard icon: Add item from clipboard.

• One-handed mode icon: Switch to one-handed operation mode.

• Microphone icon: Enter text by voice.

• Settings icon (gear): Change keyboard settings.

Tap (…) for more functions:

• Split keyboard icon: Switch to split keyboard.

• Floating keyboard icon: Switch to floating keyboard (movable).

• Search icon (Q): Search for content and enter it.

• Translate icon: Translate text and enter it.

• Grammar check icon: Find spelling/grammar mistakes (English).

• Music share icon: Share music links.

• Video share icon (►): Share video links.

• Emoji icon: Enter emojis.

• GIF icon: Attach GIFs.

• Sticker icon (various): Enter stickers.

• Keyboard size icon: Change keyboard size.

• Text editing icon: Open text editing panel.

Note: Some features may vary by carrier or model.


How do I copy and paste text?

1. Touch and hold over the text.

2. Drag the start/end markers (💧) to select the desired text, or tap Select all.

3. Tap Copy or Cut. The text is copied to the clipboard.

4. Touch and hold where the text is to be inserted and tap Paste.

To paste previously copied text, tap Clipboard and select the text.


How do I install apps from Galaxy Store or Play Store?

Galaxy Store:

• Open the Galaxy Store app.

• Browse apps by category or tap (Q) to search.

• This app may not be available depending on carrier/model.

• To change auto update: Tap Menu → Settings icon (gear) → Auto update apps, select option.

Play Store:

• Open the Play Store app.

• Browse or search for apps.

• To change auto update: Tap account icon → Settings → Network preferences → Auto-update apps, select option.


How do I uninstall or disable apps?

Touch and hold an app and select an option:

• Uninstall: Uninstall downloaded apps.

• Disable: Disable selected default apps that cannot be uninstalled. (Some apps may not support this).


How do I enable disabled apps?

Open Settings, tap Apps → Filter icon (↓-) → Disabled → OK, select an app, and then tap Enable.

How do I manage app permissions?

For apps to operate properly, they may need permission to access information.

Per App:

• Open Settings and tap Apps.

• Select an app and tap Permissions.

• Check the list and change permissions.

Per Permission Category:

• Open Settings and tap Apps → More options (⋮) → Permission manager.

• Select a permission item and select an app to change its permission.

Note: If you don’t grant permissions, basic app features may not function properly.


How do I make a voice or video call using the Phone app?

1. Open the Phone app and tap Keypad.

2. Enter a phone number.

3. Tap the green Phone icon (📞) to make a voice call, or tap the Video icon (📹) to make a video call.

Keypad options:

• Add number to contacts (+ icon).

• Preview the phone number.

• More options (⋮).

• Search for a contact (Q icon).


How can I make calls from call logs or the contacts list?

Open the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or phone number to make a call. If this feature is off, tap More options (:) → Settings → Other call settings, and turn on the Swipe to call or text switch.

How do I set up and use speed dial?

Setting speed dial:

1. Open the Phone app, tap Keypad → More options (:) → Speed dial numbers.

2. Select a speed dial number and add a phone number.

Using speed dial:

• Touch and hold a speed dial number on the keypad.

• For numbers 10 and up, tap the first digit(s), then touch and hold the last digit. (e.g., for 123, tap 1, tap 2, touch and hold 3).


How do I make an international call?

1. Open the Phone app and tap Keypad.

2. Touch and hold 0 until the + sign appears.

3. Enter the country code, area code, and phone number, then tap the Call icon (📞).


How do I answer or reject an incoming call?

Answering: When a call comes in, drag the green Answer icon (📞) outside the large circle.

Rejecting: When a call comes in, drag the red Reject icon (📞 end call) outside the large circle.

Sending rejection message: Drag the Send message bar upwards and select a message. To create custom messages, open Phone app → More options (:) → Settings → Quick decline messages, enter a message, tap (+).


How do I block phone numbers?

Block calls from specific numbers added to your block list.

1. Open the Phone app, tap More options (:) → Settings → Block numbers.

2. Select contacts or phone numbers to add to the list.

Blocked callers will not trigger notifications, but calls will appear in the call log.

You can also block calls from unknown numbers by tapping the Block calls from unknown numbers switch.


What options are available during a call?

• Add call: Dial a second call (first call on hold).

• Hold call: Put the current call on hold.

• Video call: Switch to a video call.

• Bluetooth: Switch audio to a connected Bluetooth headset.

• Speaker: Turn speakerphone on/off (keep device away from ears).

• Mute: Turn your microphone off.

• Keypad / Hide: Open or close the keypad.

• End call icon: End the current call.

• Voice call icon (during video call): Switch to a voice call.

• Lock screen icon (during video call): Lock the screen.

• Effects: (Video call) Change screen layout.

• Ratio icon (Video call): Change screen ratio.

• Camera off icon (Video call): Turn off your camera.

• Switch camera icon (Video call): Switch between front/rear cameras.

Note: Some features may vary by carrier or model.


How do I create a new contact?

1. Open the Contacts app and tap (+).

2. Select a storage location (e.g., Phone, SIM, Google account).

3. Enter contact information and tap Save.


How do I import contacts?

Add contacts by importing them from other storages.

1. Open the Contacts app and tap Menu (≡) → Manage contacts → Import contacts.

2. Follow the on-screen instructions to import contacts (e.g., from SIM card, VCF file).


How do I sync contacts with my web accounts (e.g., Samsung account, Google)?

Sync device contacts with online contacts saved in your web accounts.

1. Open Settings, tap Accounts and backup → Manage accounts and select the account to sync (e.g., Samsung account, Google).

2. Tap Sync account and tap the Contacts switch to turn it on.


How do I search for contacts and perform actions?

Open the Contacts app. Tap the Search icon (Q) at the top and enter search criteria.

Tap the contact. Then take one of the following actions:

• Voice call icon (📞): Make a voice call.

• Message icon: Compose a message.

• Video call icon (📹): Make a video call.

• Email icon: Compose an email.


How do I delete contacts?

Delete multiple:

1. Open the Contacts app and tap More options (:) → Edit.

2. Select contacts and tap Delete.

Delete one by one:

Tap a contact from the list and tap More → Delete.


How do I share contacts?

1. Open the Contacts app and tap More options (:) → Edit.

2. Select contacts and tap Share.

3. Select a sharing method (e.g., Quick Share, Messages, Email).


How do I create contact groups?

Add groups like family or friends to manage contacts by group.

1. Open the Contacts app and tap Menu (≡) → Groups → Create group.

2. Follow the on-screen instructions to name the group and add members.


How do I merge duplicate contacts?

If your list has duplicates, merge them into one entry.

1. Open the Contacts app and tap Menu (≡) → Manage contacts → Merge contacts.

2. Tick the contacts to merge (or select all duplicates) and tap Merge.


How do I send a message?

1. Open the Messages app and tap the Compose icon (💬).

2. Add recipients and enter a message.

To record/send a voice message, touch and hold the microphone icon (appears when input field is empty), say your message, and release.

3. Tap the Send icon (>) to send the message.

Options include:

• Recipient field

• Message entry field

• Attach files icon

• Emojis/stickers icon

Note: Charges may apply for sending/receiving messages when roaming.


How do I check and reply to messages?

1. Open the Messages app and tap Conversations.

2. On the messages list, select a contact or phone number to view the conversation.

• To reply, tap the message input field, enter a message, and tap Send (>).

• To adjust font size, spread two fingers apart or pinch on the screen.


How can I sort messages by category?

Open the Messages app and tap Conversations → Add category (+). If the category option doesn’t appear, tap More options (:) → Settings and turn on the Conversation categories switch.

How do I delete messages?

Touch and hold a message to select it, then tap Delete.

How do I change message settings?

Open the Messages app, tap More options (:) → Settings. Here you can block unwanted messages, change notification settings, and more.

What is the proper camera etiquette?

• Do not take pictures or record videos of other people without their permission.

• Do not take pictures or record videos where legally prohibited.

• Do not take pictures or record videos in places where you may violate other people’s privacy.


How do I take a picture with the Camera app?

1. Open the Camera app. You can also open it by pressing the Side button twice or dragging the Camera icon (📷) on the locked screen.

(Note: Some features might be unavailable from the locked screen).

2. Tap the image on the preview screen where the camera should focus. Drag the adjustment bar (appears near focus circle) to adjust brightness.

3. Tap the Shutter button (⚪) to take a picture.

To change shooting mode, drag the modes list left/right or swipe left/right on the preview screen.

Interface elements:

• Camera settings (gear icon)

• Options for current shooting mode (e.g., aspect ratio, flash)

• Zoom controls (e.g., 1x, 2x)

• Shooting modes list (PORTRAIT, PHOTO, VIDEO, MORE)

• Preview thumbnail

• Shutter button

• Switch camera button (front/rear)


What should I know when using the camera?

• Preview screen may vary by shooting mode and camera used.

• Focus may be unclear for close subjects; shoot from a good distance.

• Clean the lens if pictures appear blurry.

• Ensure the lens isn’t damaged/contaminated, as it affects high-resolution modes.

• Minor distortion in wide-angle pictures/videos is normal.

• Max video recording capacity varies by resolution.

• Camera may fog up with sudden temperature changes. Avoid such conditions or let it dry naturally at room temperature before use.


How do I use the zoom features?

Select 1x/2x buttons or drag the zoom control left/right. Alternatively, spread two fingers apart (zoom in) or pinch (zoom out).

• 1x: Normal proportion pictures/videos (wide-angle camera).

• 2x: Enlarged subject pictures/videos (telephoto camera).

Note: Zoom features are available only when using the rear camera.


How do I lock the focus (AF) and exposure (AE)?

Touch and hold the area on the preview screen where you want to lock focus and exposure. An AF/AE frame will appear, indicating the settings are locked. The lock remains even after taking a picture. (Note: May not be available in all shooting modes).

How can I use the camera shutter button for different actions?

• Touch and hold: Record a video.

• Swipe to edge and hold: Take burst shots.

• Floating Shutter button: Add an extra shutter button you can move anywhere on the screen. Go to Camera settings → Shooting methods → turn on Floating Shutter button.


What are the common options available in the current shooting mode?

On the preview screen, icons provide options:

• Flash icon (⚡): Turn flash on/off/auto.

• Timer icon: Select delay before auto capture (e.g., 2, 5, 10 secs).

• Aspect ratio icon (e.g., 3:4): Select aspect ratio/resolution for pictures.

• Hyperlapse frame rate icon (e.g., 10x): Select frame rate for hyperlapse videos.

• Video aspect ratio icon (e.g., 9:16): Select aspect ratio for videos.

• Video resolution icon (e.g., FHD 30): Select resolution for videos.

• Filter/Beauty icon (wand): Apply filter or beauty effects.

• Metering icon: Select metering method (Centre-weighted, Matrix (+), Spot (o)).

• Food mode focus icon: Focus on subject inside frame, blur outside (FOOD mode).

• Food mode colour temp icon: Adjust colour temperature (FOOD mode).

Note: Available options vary by model or shooting mode.


How do I take high-resolution pictures?

In the shooting options on the preview screen (usually under aspect ratio), tap the high-resolution option (e.g., 3:4 50MP) and then take the picture. The specific resolution option may vary depending on the model.

How do I take selfies?

1. On the preview screen, swipe up/down or tap the Switch camera icon to switch to the front camera.

2. Face the front camera lens. Tap the wide-angle icon (group icon) for a wider shot.

3. Tap the Shutter button (⚪) to take a picture.


How do I apply filter and beauty effects before taking a picture?

1. On the preview screen, tap the Filter/Beauty icon (wand).

2. Select the desired filter effects or modify facial features (skin tone, face shape) and take the picture.


How do I record a video?

1. On the shooting modes list, tap VIDEO.

2. Tap the Record button (🔴) to start recording.

• To switch cameras while recording: Swipe up/down or tap the Switch camera icon (Galaxy A05s).

• To capture an image during recording: Tap the Capture icon (camera shutter).

3. Tap the Stop button (■) to stop recording.

Note: Optical zoom may not work in low-light environments.


How do I use Portrait mode?

Portrait mode takes pictures with a blurred background, making the subject stand out.

1. On the shooting modes list, tap PORTRAIT.

2. Drag the background blur adjustment bar (Effect strength) to adjust the blur level.

3. When ‘Ready’ appears on the preview screen, tap the Shutter button (⚪) to take the picture.

Notes:

• Use this feature in places with sufficient light.

• Background blur may not apply properly if: the device/subject is moving, the subject is thin/transparent, the subject has similar colour to the background, or the subject/background is plain.


How do I use Deco Pic mode (Galaxy A05)?

Capture pictures or videos with various stickers. On the shooting modes list, tap MORE → DECO PIC.

How do I use Pro mode?

Capture pictures while manually adjusting shooting options.

1. On the shooting modes list, tap MORE → PRO.

2. Select options (ISO, SPEED, EV, FOCUS, WB) and customise settings using sliders/values.

3. Tap the Shutter button (⚪) to take a picture.

Available Options:

• Reset icon: Reset settings.

• ISO: Control light sensitivity (Low for bright/stationary, High for dark/fast-moving; higher ISO can add noise).

• SPEED: Adjust shutter speed (Slow lets in more light for night/scenery, Fast freezes motion).

• EV: Change exposure value (Higher for low-light).

• FOCUS: Change focus mode (Manual adjustment via slider).

• WB: Select white balance for true-to-life colours (can set colour temperature).


How do I separate the focus and exposure areas in Pro mode?

Touch and hold the preview screen. The AF/AE frame will appear. Drag the frame to the area where you want to separate the focus area and the exposure area.

How do I use Night mode?

Take pictures in low-light conditions without flash. Using a tripod yields brighter, steadier results.

1. On the shooting modes list, tap MORE → NIGHT.

2. Tap the Shutter button (⚪) and hold your device steady until shooting is complete.


How do I use Food mode?

Take pictures of food with more vibrant colours.

1. On the shooting modes list, tap MORE → FOOD. A frame appears; area outside is blurred.

2. Resize frame by dragging a corner. Tap area or drag frame to move it.

3. Tap the colour temperature icon (thermometer) and drag the bar to adjust.

4. Tap the Shutter button (⚪) to take a picture.


How do I use Panorama mode?

Stitch a series of pictures together to create a wide scene.

1. On the shooting modes list, tap MORE → PANORAMA.

2. Tap the Shutter button (⚪) and move the device slowly in one direction.

Keep the image within the guide frame on the viewfinder. If preview is outside frame or you stop moving, capture stops automatically.

3. Tap the Stop button (■) to stop taking pictures.

Tip: Avoid indistinct backgrounds (e.g., empty sky, plain wall).


How do I use Macro mode (Galaxy A05s)?

Take pictures of subjects at close range. On the shooting modes list, tap MORE → MACRO.

How do I record and edit Slow motion videos?

Record video for viewing in slow motion.

1. On the shooting modes list, tap MORE → SLOW MOTION.

2. Tap the Record button (🔴) to start recording.

3. When finished, tap the Stop button (■).

4. On the preview screen, tap the preview thumbnail to view.

The fast section will be set as slow motion; up to two sections created based on video. To edit, tap the Edit icon (pencil) and drag the start/end brackets of the section editing bar.


How do I record Hyperlapse videos?

Record scenes like passing people/cars to view as fast-motion videos.

1. On the shooting modes list, tap MORE → HYPERLAPSE.

2. Tap the Frame rate icon (e.g., 10x) and select an option.

3. Tap the Record button (🔴) to start.

4. Tap the Stop button (■) to finish.


How do I customise camera settings?

On the preview screen, tap the Settings icon (gear). Options may vary by shooting mode.

Intelligent features:

• Scene optimiser: Auto-adjust colour settings based on subject/scene.

• Scan QR codes: Enable QR code scanning from preview screen.

Pictures:

• Swipe Shutter button to: Choose action (e.g., take burst shot) for swiping shutter button.

• High efficiency pictures: Take pictures in HEIF format (saves space).

Selfies:

• Save selfies as previewed: Save front camera pictures without flipping horizontally.

Videos:

• High efficiency videos: Record in HEVC format (saves space). (Note: HEVC videos may not play on other devices/platforms, cannot be recorded in some modes).


What are the general camera settings?

In Camera settings:

• Auto HDR: Capture rich colours/details in bright/dark areas.

• Grid lines: Display guides for composition.

• Location tags: Attach GPS location tag. (Note: Signal may be weak in obstructions; location may appear on uploaded pictures. Turn off to avoid).

• Shooting methods: Select additional methods (e.g., Floating Shutter button).

• Settings to keep: Retain last used settings (e.g., mode) when reopening camera.

• Storage location: Select storage (appears if SD card inserted).

• Watermark: Add watermark to bottom left corner.


Where can I find camera privacy settings and other information?

In Camera settings, under Privacy:

• Privacy Notice: Access the Privacy Notice.

• Permissions: Access permissions required by the Camera app.

• Reset settings: Reset camera settings.

• Contact us: Ask questions or view FAQs.

• About Camera: Check app version and legal information.

Note: Some features may not be available depending on the model.


How do I check the storage status and delete files or uninstall apps?

On the Settings screen, tap Battery and device care → Storage. To delete files or uninstall apps that you do not use anymore, select a category. Then, touch and hold, or select, an item and tap Delete or Uninstall.

Why is the actual available storage capacity less than the specified capacity?

The actual available capacity of the internal storage is less than the specified capacity because the operating system and default apps occupy part of the storage. The available capacity may change when you update the device.

How can I check the available capacity of the internal storage?

You can check the available capacity of the internal storage in the Specification section for your device on the Samsung website.

How can I speed up my device using the Memory settings?

On the Settings screen, tap Battery and device care → Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now.

How do I check the device’s security status and scan for malware?

On the Settings screen, tap Battery and device care → Device protection → Scan phone. This feature scans your device for malware.

How do I set up auto optimisation?

You can set the device to perform auto optimisation when your device is not in use. On the Settings screen, tap Battery and device care → Auto optimisation and tap the Restart when needed switch to turn it on.

How do I update my device’s software?

Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Battery and device care → Software update.

How can I test my device using Samsung Members Diagnostics?

Test your device using Samsung Members. On the Settings screen, tap Battery and device care → Diagnostics → Phone diagnostics. Select an item to test or tap Test all to test all items.

How do I turn on Maintenance mode?

Turn on maintenance mode to protect your privacy while someone else is using your device, such as when you send it for repairs. On the Settings screen, tap Battery and device care → Maintenance mode → Turn on.

How do I turn on Ultra data saving mode?

Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature. On the Settings screen, tap Battery and device care → Ultra data saving, and then tap the switch to turn it on.

What are the limitations of Ultra data saving mode?

This feature may not be available depending on the carrier or model.

Some webpages or content may not be available when this feature is turned on, depending on the service provider or the mobile network conditions.


How do I manage the device’s apps and their settings?

Manage the device’s apps and change their settings. You can check the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps.

How do I access General management settings?

Customise your device’s system settings or reset the device. On the Settings screen, tap General management.

What settings can be customized in General management?

Language: Select device languages. Refer to Adding device languages for more information.

App languages: Select the language you want to use for each app.

Text-to-speech output: Change the settings for text-to-speech features used when TalkBack is turned on, such as languages, speed, and more.

Date and time: Access and alter the settings to control how the device displays the time and date.

Samsung Keyboard settings: Change the settings for the Samsung Keyboard.

Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.

Physical keyboard: Change the settings for an external keyboard.

Mouse and trackpad: Change the settings for an external mouse or trackpad.

Passwords and autofill: Select an autofill service to use.

Reset: Reset your device’s settings or perform a factory data reset.

Contact us: Ask questions or check the frequently asked questions.


What happens to the time and date if the battery remains fully discharged?

If the battery remains fully discharged, the time and date is reset.

How do I add device languages?

You can add languages to use on your device.

1. On the Settings screen, tap General management → Language → Add language.

2. Select a language to add.

3. To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current.

The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list.

How can I check all the languages that can be added?

To check out all the languages that can be added, on the Add language screen, tap the three dots icon (:) → All languages.

How do I change the default language from my languages list?

To change the default language from your languages list, select the language you want and tap Apply. If an app does not support the default language, the next supported language in the list will be used.

How do I access Accessibility settings?

Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility.

What settings can be configured in Accessibility?

Recommended for you: Check the accessibility features you are currently using and check other recommended features.

TalkBack: Turn on TalkBack, which provides voice feedback. To check help information to learn how to use this feature, tap Settings → Tutorial and help.

Spoken assistance: Use the voice assistant features.

Visibility enhancements: Customise the settings to improve accessibility for visually impaired users.

Hearing enhancements: Customise the settings to improve accessibility for users with hearing impairment.

Interaction and dexterity: Customise the settings to improve accessibility for users who have reduced dexterity.

Advanced settings: Configure settings for Direct access and notification features.

Installed apps: Check out accessibility services installed on the device.

About Accessibility: Check the Accessibility information.

Contact us: Ask questions or check frequently asked questions.


How can I manually check for and install software updates?

On the Settings screen, tap Software update. Then tap Download and install: Check for and install updates manually.

How do I set the device to automatically download software updates over Wi-Fi?

On the Settings screen, tap Software update. Then tap Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network.

How can I check information about the last software update?

On the Settings screen, tap Software update. Then tap Last update: Check out information about the last software update.

What happens if emergency software updates are released for security?

If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.

Where can I find security update information for my device model?

Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages.

How can I get help through the remote support service?

If you have any questions or technical problems with your device, you can get help through the remote support service. On the Settings screen, tap Remote support.

How do I access my device’s information?

Access your device’s information. On the Settings screen, tap About phone.

How can I change my device’s name?

To change your device’s name, tap Edit within the About phone settings.

What information is available in the About phone settings?

Status information: Check out various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.

Legal information: Access legal information related to the device, such as safety information and the open source licence.

Software information: Access the device’s software information, such as its operating system version and firmware version.

Battery information: Check out the device’s battery status and information.


What are some general precautions for using the device?

Please read this manual when using the device to ensure safe and proper use.

Descriptions are based on the device’s default settings.

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

The device may require a connection to a Wi-Fi or mobile network when using some apps or features.

Content (high quality content) that requires high CPU and memory usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

Default apps that come with the device are subject to updates and may no longer be supported without prior notice.

Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data damage or loss. These actions are violations of your Samsung licence agreement and will void your warranty.


What can happen if fixed graphics are displayed on the screen for extended periods?

Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting. It is recommended not to use fixed graphics on part or all of the touch screen for extended periods and turn off the touch screen when not using the device.

How can I set the touch screen to turn off automatically when not in use?

You can set the touch screen to turn off automatically when you are not using it. Open Settings, tap Display → Screen timeout, and then select the length of time you want the device to wait before turning off the touch screen.

How can I set the touch screen brightness to adjust automatically?

To set the touch screen to automatically adjust its brightness based on the surrounding environment, open Settings, tap Display, and then tap the Adaptive brightness switch to turn it on.

How do I check the FCC ID of my device?

Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can check out the FCC ID of the device. To access the FCC ID, open Settings and tap About phone → Status information. If your device does not have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its territories and may only be brought to the U.S. for the owner’s personal use.

How do I check the regulatory information on my device?

Depending on the region, you can check out the regulatory information on the device. To access the information, open Settings and tap About phone → Regulatory information.

What precautions should I take regarding the magnets in my device?

Your device contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. In the case of medical devices, keep your device more than 15 cm apart. Stop using your device if you suspect any interference with your medical device and consult your physician or your medical device manufacturer.

What do the instructional icons in the manual mean?

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information


What should I know about the package contents and accessories?

Refer to the quick start guide for package contents.

The items supplied with the device and any available accessories may vary depending on the region or carrier.

The supplied items are designed only for this device and may not be compatible with other devices.

Appearances and specifications are subject to change without prior notice.

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

The included USB cable supports up to 3A charging. Charger not included.


What should I do if the device heats up while charging the battery?

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging. Do the following when the device heats up:

Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

Note: The wireless charging or fast charging feature is only available on supported models.

In which situations might the device heat up during use?

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up because of increased battery consumption. Refer to the following examples:

During the initial setup after purchase or when restoring data

When downloading large files

When using apps that require more power or using apps for extended periods (e.g., high-quality games, recording/streaming videos, connecting to a TV)

While multitasking (or, when running many apps in the background) (e.g., Multi window, updating/installing apps while recording videos, downloading large files during video call, recording videos while using navigation app)

When using large amount of data for syncing with the cloud, email, or other accounts

When using a navigation app in a car while the device is placed in direct sunlight

When using the Mobile Hotspot and Tethering feature

When using the device in areas with weak signals or no reception

When charging the battery with a damaged USB cable

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead

When you are roaming


What should I do if the device heats up during use?

Close any running apps and do not use the device for a while. Do the following when the device heats up:

Keep the device updated with the latest software.

Conflicts between running apps may cause the device to heat up. Restart the device.

Turn off the Wi-Fi, GPS, and Bluetooth features when not using them.

Close apps that increase battery consumption or that run in the background when not in use.

Delete unnecessary files or unused apps.

Decrease the screen brightness.

If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre or an authorised service centre.


What happens if the device overheats?

If you begin to feel uncomfortable because of the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.

If the device overheats, the screen brightness, the screen refresh rate, and the performance speed will be limited to lower the device’s temperature. Even if the battery charging indicator icon appears, charging may be slow. When charging stops because of a rise in the device’s temperature, the battery indicator icon will blink.

If the device reaches a certain temperature, a warning message will appear to prevent device failure, skin irritation and damage, and battery leakage. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down.

If the second message appears because of a further increase of the device’s temperature, the device will turn off. Do not use the device until the device’s temperature is within the recommended operating temperature range. If the second warning message appears during an emergency call, the call will not be disconnected by a forced termination.


What is the recommended operating temperature range for the device?

The device’s recommended operating temperature is between 0 °C to 35 °C. Using the device outside of the recommended temperature range may damage the device or reduce the battery’s lifespan.

What precautions should be taken for the operating environment to avoid overheating?

Your device may heat up because of the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

Do not store your device in very cold or very hot temperatures.

Do not expose your device to direct sunlight for extended periods.

Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

Do not place the device in any areas that may overheat, such as on an electric heating mat.

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning.


My device is prompting me to enter a code (Password, PIN, PUK, PIN2). What do these mean?

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is turned on, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is turned on, you must enter the PIN supplied with the SIM or USIM card. You can turn off this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your carrier.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your carrier.


Why does my device display network or service error messages?

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. For more information, contact your carrier.


What should I do if my device does not turn on?

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

What should I do if the touch screen responds slowly or improperly?

If you attach a screen protector or optional accessories to the touch screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software problems.

Ensure that your device software is updated to the latest version.

If the touch screen is scratched or damaged, visit a Samsung Service Centre or an authorised service centre.


What should I do if my device freezes or encounters a fatal problem?

Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre or an authorised service centre.

Restarting the device: If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart: If your device is frozen and unresponsive, press and hold the Side button and the Volume Down button simultaneously for more than 7 seconds to restart it.

Resetting the device: If these methods do not solve your problem, perform a factory data reset. Open Settings and tap General management → Reset → Factory data reset → Reset → Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.


Why are my calls not connecting?

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number.


Why can’t others hear me speaking on a call?

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If you are using headphones, ensure that they are properly connected.


What should I do if there are sound echoes during a call?

Adjust the volume by pressing the Volume button or move to another area.

Why is the cellular network or internet often disconnected or the audio quality poor?

Ensure that you are not blocking the device’s internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems because of issues with the carrier’s base station. Move to another area and try again.

When using the device while moving, wireless network services may be disabled because of issues with the carrier’s network.


Why isn’t the battery charging properly (Using Samsung-approved chargers)?

Ensure that the charger is connected properly.

Visit a Samsung Service Centre or an authorised service centre and have the battery replaced.


Why does the battery deplete faster than when it was first purchased?

When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

Battery consumption will increase when you use certain features or apps, such as GPS, games, or the internet.

The battery is consumable and the useful charge will get shorter over time.


Why do error messages appear when opening the camera?

Your device must have sufficient available storage and battery power to operate the camera app. If you receive error messages when opening the camera, try the following:

Charge the battery.

Free some storage by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre or an authorised service centre.


Why is the picture quality poorer than the preview in the camera app?

The quality of your pictures may vary, depending on the surroundings and the photography techniques you use.

If you take pictures in dark areas, at night, or indoors, image noise may occur or images may be out of focus.


Why do error messages appear when opening multimedia files (music, videos)?

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

Free some storage by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To check the file formats that your device supports, visit the Samsung website.


Why might pictures and videos captured by other devices not work properly?

Your device supports pictures and videos captured with the device. Pictures and videos captured by other devices may not work properly.

Why might some multimedia files from the internet or other services not work properly?

Your device supports multimedia files that are authorised by your carrier or providers of additional services. Some content circulated on the internet, such as ringtones, videos, or wallpapers, may not work properly.

What should I do if Bluetooth is not working well (device not found, connection issues, performance problems)?

If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following:

Ensure that the device you wish to connect with is ready to be scanned or connected to.

Ensure that your phone and the other Bluetooth device are within the maximum Bluetooth range (10 m).

On your phone, open Settings, tap Connections, and then tap the Bluetooth switch to turn it on again.

On your phone, open Settings, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset.

If these tips do not solve the problem, contact a Samsung Service Centre or an authorised service centre.

Why doesn’t the screen brightness adjustment bar appear on the notification panel?

Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards. Tap the three dots icon (:) → Quick panel layout → Brightness control → Show always.

Why is a connection not established when I connect the device to a computer?

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.


Why can’t my device find my current location?

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

What should I do if data stored in the device has been lost?

Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device.

Why is there a small gap around the outside of the device case?

This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.

Over time, friction between parts may cause this gap to expand slightly.


What should I do if there is not enough space in the device’s storage?

Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.

Why doesn’t the Home button appear on the screen?

The navigation bar containing the Home button may disappear while using certain apps or features. To access the navigation bar, drag upwards from the bottom of the screen.

How can the battery be removed?

To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit http://www.samsung.com/global/ecodesign_energy.

For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and result in the device being unsafe.

Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.


What is the Gallery app used for?

Access images and videos stored in your device. You can also manage images and videos by album or create stories. Open the Gallery app to use it.

How do I view images in the Gallery?

Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen.

What options are available when viewing an image in the Gallery?

When viewing an image, you can:

Add the image to favorites (heart icon).

Modify the image (pencil icon).

Delete the image (trash can icon).

Share the image with others (share icon).

Access More options (three dots icon).


How do I crop enlarged images in the Gallery?

1. Open the Gallery app and select an image.

2. Spread two fingers apart on the area you want to save and tap the save icon that appears.

The cropped area will be saved as a new file (thumbnail).

How do I view videos in the Gallery?

Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap Play video.

What options are available during video playback in the Gallery?

Create a GIF.

Capture the current screen.

Lock the playback screen.

Rewind or fast-forward by dragging the bar.

Skip to the previous video (Touch and hold to rewind).

Skip to the next video (Touch and hold to fast-forward).

Pause and resume playback.

Configure the caption settings.

Access More options.

Switch to the pop-up video player.

Change the screen ratio.

Rotate the screen.


How do I adjust brightness or volume during video playback in the Gallery?

Drag up or down on the left side of the playback screen to adjust the brightness, or drag up or down on the right side of the playback screen to adjust the volume.

How do I rewind or fast-forward during video playback in the Gallery?

To rewind or fast-forward, swipe to the left or right on the playback screen, or drag the playback bar.

How do I create albums in the Gallery?

Create albums and sort your images and videos.

1. Open the Gallery app and tap Albums → + → Album to create an album.

2. Select the images or videos you want to copy or move them to an album.


How are Stories created in the Gallery?

When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories automatically.

How do I view and manage Stories in the Gallery?

Open the Gallery app, tap Stories, and then select a story. If you tap the edit icon, you can use various options, such as managing story content or changing the story title.

How do I create Stories manually in the Gallery?

If you tap the three dots icon (:) → Create story on the stories list, you can create stories manually.

How do I sync images and videos between the Gallery app and the cloud?

Open the Gallery app, tap the cloud sync icon, and then follow the on-screen instructions to complete the sync. The Gallery app and the cloud will be synced. When your Gallery app is synced with the cloud, pictures and videos you take will also be saved in the cloud. You can access images and videos saved in the cloud in your Gallery app and from other devices.

Can I use Microsoft OneDrive for Gallery cloud storage?

When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.

How do I delete images, videos, or stories from the Gallery?

Open the Gallery app, touch and hold an image, a video, or a story to delete, and then tap Delete.

How does the recycle bin feature work in the Gallery?

You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period. Open the Gallery app, tap the menu icon (three lines) → Settings, and then tap the Recycle bin switch to turn it on. To access files in the recycle bin, open the Gallery app and tap the menu icon (three lines) → Recycle bin.

What is AR Zone (Galaxy A05s)?

AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. (Specific to Galaxy A05s model as mentioned in the heading).

How do I launch AR Zone?

Use the following methods to launch AR Zone:

Open the AR Zone app.

Open the Camera app and tap MORE → AR ZONE.

Some features may not be available depending on the carrier or model.

What is AR Emoji Studio?

Create emojis any way you want and have fun using them in various features.

How do I create an AR Emoji using AR Emoji Studio?

1. Open the AR Zone app and tap AR Emoji Studio.

2. You can pick a pre-made emoji. Swipe to the left or right, select an emoji, and then tap the next arrow.

If you want to make your own emoji, take a selfie or select an image.

3. Follow the on-screen instructions to create an emoji.


How do I select an existing AR emoji to use?

Open the AR Zone app, tap AR Emoji Studio → My Emojis icon (person shape), and then select an emoji you want.

How do I delete AR emojis?

Open the AR Zone app, tap AR Emoji Studio → My Emojis icon (person shape) → Trash can icon, tick emojis to delete, and then tap Delete.

How can I create an AR emoji short video or decorate my device with it?

You can create a short video with an emoji and use it as a wallpaper or call background image.

1. Open the AR Zone app and tap AR Emoji Studio.

2. Select Create video, Call screen, or Lock screen.

3. Select a template you want. To change the background image, tap the image icon.

4. Tap Save to save the video. You can check the saved videos in Gallery.

5. To use the video directly, select an option at the bottom of the screen.


How do I use an AR emoji as my contact profile picture?

Use an emoji as your profile picture for your Samsung account and in the Contacts app.

1. Open the AR Zone app and tap AR Emoji Studio.

2. Tap Profile and select an emoji.

3. Select a pose you want.

4. Tap Done → Save.


What are AR Emoji Stickers?

When you create AR emojis, stickers with emoji expressions and actions will be created automatically. You can also create your own stickers by changing the expression or background. You can use your emoji stickers when sending messages or on a social network.

How do I create my own AR Emoji stickers?

1. Open the AR Zone app and tap AR Emoji Stickers.

2. Tap + at the top of the stickers list.

3. Edit stickers how you want and tap Save.

You can access the stickers you have created at the top of the stickers list.

How do I delete AR emoji stickers?

Open the AR Zone app and tap AR Emoji Stickers → More options icon (:) → Edit. Select the emoji stickers to delete and tap Delete.

How do I use AR emoji stickers in chats (e.g., Messages app)?

You can use your emoji stickers during a conversation through messages or on a social network. The following actions are an example of using your emoji stickers in the Messages app.

1. While composing a message in the Messages app, tap the sticker icon on the Samsung Keyboard.

2. Tap the emoji icon.

3. Select one of your emoji stickers. The emoji sticker will be inserted.


What is Deco Pic in AR Zone?

Capture pictures or videos with various stickers. Open the AR Zone app and tap Deco Pic.

What is Multi window?

Run two apps at the same time in split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature.

How do I open apps in split screen or pop-up view using the Recents button?

1. Tap the Recents button to open the list of recently used apps.

2. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view or Open in pop-up view.


How do I use the multi window menus?

When you tap the multi window handle (the line between apps in split screen view, or the top bar of a pop-up window), the available menus will appear.

How do I adjust the window size in split screen view?

Drag the circles between the app windows to adjust the size of the windows. When you drag the circles between the app windows to the edge of the screen, the window will be maximised.

How do I move pop-up windows?

To move a pop-up window, tap the window’s toolbar (top bar) and drag it to a new location.

How do I save my own split screen layout (app pair)?

Add frequently used apps as an app pair to open them together in the split screen view with a single tap.

1. In the split screen view, tap the circles between the app windows.

2. Tap the star icon.

3. Select a location to add the app pair (e.g., Home screen, Apps edge panel).

The apps you are using in the split screen view will be saved to the location you select as an app pair.

How do I use the Samsung Internet app?

Browse the internet to search for information and bookmark your favourite webpages to access them conveniently.

1. Open the Samsung Internet app.

2. Enter the web address or a keyword, and then tap Go.

To access the toolbars, swipe downwards slightly on the screen. To switch between tabs, tap the tabs icon or swipe to the left or right on the address field.

What do the Samsung Internet toolbar icons do?

Star icon: Bookmark the current webpage.

Refresh icon: Refresh the current webpage.

Bookmark icon (bottom): Access your bookmarks.

Home icon (bottom): Open the homepage.

Tabs icon (bottom): Manage tabs / Use Secret mode.

Arrow icons (bottom): Move between pages.

Menu icon (three lines, bottom): More options.


How do I use Secret mode in Samsung Internet?

If you set a password for Secret mode, you can prevent others from accessing your search history, browsing history, bookmarks, and saved pages.

1. Tap the tabs icon → Turn on Secret mode.

2. Tap the Lock Secret mode switch to turn it on, tap Start, and then set a password for Secret mode.

In Secret mode, the device will change the colour of the toolbars. To turn off Secret mode, tap the tabs icon → Turn off Secret mode. Note: In Secret mode, you cannot use some features, such as screen capture.

What is Samsung Health?

Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users and check out health tips. Visit http://www.samsung.com/samsung-health for more information.

How do I start using Samsung Health?

Open the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup.

How do I edit the items on the Samsung Health home screen?

To edit items on the Samsung Health home screen, tap the More options icon (:) → Edit home.

What are the main sections in the Samsung Health app?

Home: Monitor your health and fitness using home cards.

Together: Compare your step count records with other Samsung Health users or compete with your friends.

Fitness: Check out health tips.

My page: Manage your profile and check your health and fitness history.

Note: Some features may not be available depending on the region.

Can vibration affect my step count in Samsung Health?

If you use the steps card while travelling by car or train, vibration may affect your step count.

What can I do with Samsung Notes?

Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes.

How do I create a note in Samsung Notes?

1. Open the Samsung Notes app, tap the create icon (+), and then create a note.

You can change the input method by tapping the keyboard icon or the pen icon.

Enter a title.

Insert files using the paperclip icon.

Toggle Reading mode using the book icon.

2. When you are finished composing the note, tap the Back button to save it.

If you want to save the note in another file format, tap More options icon (:) → Save as file.


How do I delete notes in Samsung Notes?

Touch and hold a note to delete and tap Delete.

What does Samsung Members offer?

Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or check the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

What is Samsung Kids?

You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device.

How do I open Samsung Kids?

Open the notification panel, swipe downwards, and then tap the Kids icon. If you cannot find the Kids icon on the quick settings panel, tap + and drag the button over to add it. When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup. On the Samsung Kids screen, select the app you want to use.

What lock method is used for Samsung Kids Parental controls?

Your preset screen lock method or your created PIN will be used when turning on the Parental controls feature or closing Samsung Kids.

How do I use the parental controls features in Samsung Kids?

You can configure the settings for Samsung Kids and check the usage history. On the Samsung Kids screen, tap More options icon (:) → Parental controls and enter your unlock code.

How do I close Samsung Kids?

To close Samsung Kids, tap the Back button or tap More options icon (:) → Close Samsung Kids, and then enter your unlock code.

What is Samsung Global Goals?

The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.

What is Samsung TV Plus?

Select the channels like you would use a TV and enjoy various video content free of charge. Open the Samsung TV Plus app. This app may not be available depending on the carrier or model.

What is the Galaxy Shop app?

Access the Samsung website and check various information related to products. Open the Galaxy Shop app.

This app may not be available depending on the carrier or model.

This app may be named Samsung Shop depending on the region.


What is the Galaxy Wearable app used for?

Using the Galaxy Wearable app, you can manage your wearable devices. When you connect your phone to the wearable device, you can customise the wearable device’s settings and apps.

How do I connect my phone to a wearable device using the Galaxy Wearable app?

Open the Galaxy Wearable app. Tap Continue to connect your phone to the wearable device. Follow the on-screen instructions to finish the setup. Refer to the wearable device’s user manual for more information about how to connect and use the wearable device with your device.

How do I create events in the Calendar app?

Manage your schedule by entering upcoming events in your planner.

1. Open the Calendar app and tap + or double tap a date.

If the date already has saved events or tasks in it, tap the date and tap +.

2. Enter event details and tap Save.


How do I sync Calendar events with my accounts (e.g., Google, Samsung)?

1. Open Settings, tap Accounts and backup → Manage accounts, and then select the account to sync with.

2. Tap Sync account and tap the Calendar switch to turn it on.


How do I add accounts to sync with the Calendar app?

To add accounts to sync with, open the Calendar app and tap Menu icon (three lines) → Settings gear icon → Manage calendars → +. Then, select an account to sync with and sign in. When an account is added, a blue circle is displayed next to the account name.

What is the Reminder app for?

Register to-do items as reminders and receive notifications according to the condition you set.

To receive more accurate notifications, connect to a Wi-Fi or mobile network.

To use location reminders, the GPS feature must be turned on. Location reminders may not be available depending on the model.


How do I start the Reminder app?

Open the Calendar app and tap Menu icon (three lines) → Reminder. The Reminder screen will appear and the Reminder app icon will be added to the Apps screen.

How do I create reminders?

1. Open the Reminder app.

2. Tap +, enter the details, and then tap Save.


How do I complete reminders?

On the reminders list, tap the circle next to a reminder or select a reminder and tap Complete.

How do I restore completed reminders?

Restore reminders that have been completed.

1. On the reminders list, tap Menu icon (three lines) → Completed.

2. Select a category and tap the edit icon (pencil).

3. Select a reminder to restore and tap Restore.

Reminders will be added to the reminders list and you will be reminded again.

How do I delete reminders?

To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, touch and hold a reminder, tick reminders to delete, and then tap Delete.

How do I use the FM Radio app?

Open the Radio app. Before you use this app, you must connect headphones, which serve as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. This app may not be available depending on the carrier or model.

What features are available in the Radio app?

Enter radio frequency manually (tap MHz number).

Record audio from the FM radio (record icon).

Turn the FM radio on or off (power icon).

Fine-tune the frequency (drag dial or tap arrows).

Check the list of favourite stations (Favourites tab).

Scan and save stations (Scan button).

Access More options (three dots icon).

Add the current station to the favourites list (star icon).

Search for stations (magnifying glass icon).

Check the list of saved stations (Stations tab).


How can I listen to the FM radio through the speaker?

You can listen to the radio through the speaker instead of the connected headphones. Tap More options icon (:) → Play through speaker.

How do I record or play voice recordings using the Voice Recorder app?

1. Open the Voice Recorder app.

2. Tap the red record button to start recording. Speak into the microphone.

Tap the pause icon to pause recording.

While making a voice recording, tap BOOKMARK to insert a bookmark.

3. Tap the stop button to finish recording.

4. Enter a file name and tap Save.

To play recordings, select them from the list within the app.

What is the My Files app used for?

Access and manage various files stored in the device. Open the My Files app.

How can I check for unnecessary data and free up storage using My Files?

To check for unnecessary data and free up the device’s storage, open the My Files app and tap Analyse storage.

How do I search for files or folders in My Files?

To search for files or folders, open the My Files app and tap the search icon (Q).

What can I do with the Clock app?

Set alarms, check the current time in many cities around the world, time an event (Stopwatch), or set a specific duration (Timer). Open the Clock app.

How do I use the Calculator app?

Perform basic arithmetic or scientific calculations. Open the Calculator app.

History icon: Check the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap the history icon again.

Unit conversion icon: Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units.

Scientific calculator icon: Display the scientific calculator.


What is Game Launcher?

Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place. Open the Game Launcher app and select the game you want.

What if Game Launcher does not appear? How do I turn it on?

If Game Launcher does not appear, open Settings, tap Advanced features, and then tap the Game Launcher switch to turn it on.

Do games automatically show up in Game Launcher? What if a game is missing?

Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen. If your games are not there, tap My games → More options icon (:) → Add games.

How do I remove a game from Game Launcher?

Tap My games, touch and hold a game, and then tap Remove.

What is the SmartThings app used for?

Control and manage smart appliances and Internet of Things (IoT) products. To access more information, open the SmartThings app and tap Menu → How to use.

How do I connect a device using the SmartThings app?

1. Open the SmartThings app.

2. Tap Devices → Add device or +.

3. Select a device and connect to it by following the on-screen instructions.

Notes:

Connection methods may vary depending on the type of connected devices or the shared content.

The devices you can connect may vary depending on the region. Available features may differ depending on the connected device.

Connected devices’ own problems or defects are not covered by the Samsung warranty. When problems or defects occur on the connected devices, contact the device’s manufacturer.


How do I share content (e.g., images)?

Share content by using various sharing options. The following actions are an example of sharing images.

1. Open the Gallery app and select an image.

2. Tap the share icon and select a sharing method you want.

Note: You may incur additional charges when sharing files through the mobile network.

How do I share content with nearby devices using Quick Share?

Share content with nearby devices through Wi-Fi Direct or Bluetooth, or with some SmartThings supported devices.

1. Open the Gallery app and select an image.

2. On the other device, open the notification panel, swipe downwards, and then tap (Quick Share) to turn it on. If you cannot find (Quick Share) on the quick settings panel, tap + and drag the button over to add it.

3. Tap the share icon → Quick Share and select a device to transfer the image to.

4. Accept the file transfer request on the other device.

Note: This feature does not support sharing videos with TVs or SmartThings supported devices. To watch videos on TV, use the Smart View feature.

How do I set who can find my phone for Quick Share?

Set who is allowed to find and send content to your phone.

1. Open the notification panel, swipe downwards, and then tap (Quick Share).

2. Select an option.

No one: Do not allow others to find your phone.

Contacts only: Only allow Samsung users in your contacts to share with your phone.

Anyone nearby: Allow any nearby devices to share with your phone.


How do I share large files through Web link using Quick Share?

Upload large files to the Samsung storage server and share them with others through Web link.

1. Open the Gallery app and select an image.

2. Tap the share icon → Quick Share and select an option you want under Share to any device.

Copy link: Share the link copied to the clipboard.

Share link using app: Share the link by selecting an app.

Share using QR code: Share the link with the created QR code.


What are some common Google apps available on the device?

Google provides entertainment, social network, and business apps. You may require a Google Account to access some apps. To check out more app information, access each app’s help menu.

Chrome: Search for information and browse webpages.

Gmail: Send or receive emails through the Google Mail service.

Maps: Find your location on the map, search the world map, and access location information for various places around you.

YT Music: Enjoy various music and videos provided by YouTube Music. You can also access the music collections stored on your device and play them.

Google TV: Purchase or rent videos, such as movies and TV programmes, from Play Store.

Drive: Store your content on the cloud, access it from anywhere, and share it with others.

YouTube: Watch or create videos and share them with others.

Photos: Search for, manage, and edit all your pictures and videos from various sources in one place.

Google: Search for items on the internet or your device.

Meet: Make video calls or create or join video meetings.

Messages: Send and receive messages on your device or computer, and share various content, such as images and videos.

Note: Some apps may not be available depending on the carrier or model.

How do I access the main device Settings?

Customise device settings. On the Apps screen, tap Settings. Alternatively, open the notification panel and tap the gear icon.

How can I search for specific settings?

To search for settings by entering keywords, tap the search icon (Q) within the Settings menu. You can also search for settings by selecting a tag under Suggestions.

How do I sign in to and manage my Samsung account?

Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account.

What settings can be changed under Connections?

Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. Options include:

Wi-Fi: Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices.

Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

NFC and contactless payments: Read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. (NFC-enabled models only).

Flight mode: Set the device to turn off all wireless functions on your device. You can use only non-network services.

SIM manager (dual SIM models): Activate your SIM or USIM cards and customise the SIM card settings.

Mobile networks: Configure your mobile network settings.

Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also turn on the data saver feature.

Mobile Hotspot and Tethering: Use the phone as a mobile hotspot to share the phone’s mobile data connection with other devices.

More connection settings: Customise settings to control other features like Nearby device scanning, Printing, VPN, Private DNS, Ethernet.

Note: Some features may not be available depending on the model.

What precautions should be taken when using Flight mode?

Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.

How do I connect to a Wi-Fi network?

1. On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on.

2. Select a network from the Wi-Fi networks list. Networks with a lock icon require a password.

Notes:

Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device from connecting to the network automatically, tap the gear icon next to the network and tap the Auto reconnect switch to turn it off.

If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature or the wireless router.


How do I connect devices using Wi-Fi Direct?

Wi-Fi Direct connects devices directly through a Wi-Fi network without requiring an access point.

1. On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on.

2. Tap More options icon (:) → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

3. Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request.

To end the device connection, select the device to disconnect from the list.

What precautions should I take when using Bluetooth?

Samsung is not responsible for the loss, interception, or misuse of data sent or received through Bluetooth.

Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.

Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.


How do I pair my device with other Bluetooth devices?

1. On the Settings screen, tap Connections → Bluetooth and tap the switch to turn it on. The detected devices will be listed.

2. Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other device’s user manuals.

Note: Your phone is visible to other devices while the Bluetooth settings screen is open.

3. Accept the Bluetooth connection request on your phone to confirm. The devices will be connected when the other device accepts the Bluetooth connection request.


How do I unpair Bluetooth devices?

To unpair the devices, tap the gear icon next to the device name to unpair and tap Unpair.

How do I send data (e.g., an image) via Bluetooth?

Many apps support data transfer through Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device.

1. Open the Gallery app and select an image.

2. Tap Share icon → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option.

3. Accept the Bluetooth connection request on the other device.


What can I use the NFC feature for (NFC-enabled models)?

You can use your phone to read near field communications tags (NFC) that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. Note: The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna.

How do I read information from NFC tags?

Use the NFC feature to read product information from NFC tags.

1. On the Settings screen, tap Connections and tap the NFC and contactless payments switch to turn it on.

2. Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears.

Note: Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data.

How do I make payments using the NFC feature?

Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.

1. On the Settings screen, tap Connections and tap the NFC and contactless payments switch to turn it on.

2. Touch the NFC antenna area on the back of your device to the NFC card reader.


How do I set the default payment app for NFC payments?

To set the default payment app, open the Settings screen and tap Connections → NFC and contactless payments → Contactless payments → Payment, and then select an app. Notes:

The payment services list may not include all available payment apps.

If you update the payment app or install a new one, the payment services that you used before may not work properly. If that is the case, on the Settings screen, tap Connections → NFC and contactless payments → Contactless payments → Payment or Others, and then select another app instead of the updated or newly installed app. Or, deselect the selected app.


How do I turn on and use the Data saver feature?

Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to turn it on. When the data saver feature is turned on, the data saver icon will appear on the status bar.

How can I allow specific apps to use data without restriction when Data saver is on?

To select apps to use data without restriction, tap Allowed to use data while Data saver is on and select apps.

How do I set specific apps to use only Wi-Fi or mobile data?

Set apps to use only a Wi-Fi or mobile data, or both. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not turn off the Wi-Fi feature, the apps will open using the mobile data. On the Settings screen, tap Connections → Data usage → Allowed networks for apps. Tap an app you want from the apps list and select a network option. Note: You may incur additional charges when using the mobile data.

How do I use my phone as a Mobile Hotspot?

Use your phone as a mobile hotspot to share your phone’s mobile data connection with other devices.

1. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot.

2. Tap the switch to turn it on. The hotspot icon appears on the status bar. You can change the level of security and the password by tapping Configure.

3. On the other device’s screen, search for and select your phone from the Wi-Fi networks list. Alternatively, tap QR code on the Mobile Hotspot screen and scan the QR code with the other device.


What should I do if my Mobile Hotspot is not found by other devices?

If the mobile hotspot is not found, on your phone, tap Configure and set Band to 2.4 GHz, tap Advanced, and then tap the Hidden network switch to turn it off.

How does the Auto Hotspot feature work (Galaxy A05s)?

If you turn on the Auto Hotspot feature, you can share your phone’s mobile data connection with other devices signed in to your Samsung account. (Galaxy A05s specific feature).

What options are available under More connection settings?

Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings.

Nearby device scanning: Set the phone to scan for nearby devices to connect to.

Printing: Configure settings for printer plug-ins installed on the device.

VPN: Set up virtual private networks (VPNs) on your device to connect to a school or company’s private network.

Private DNS: Set the device to use the security enhanced private DNS.

Ethernet: When you connect an Ethernet adapter, you can use a wired network and configure network settings.


How do I configure printing settings?

Configure settings for printer plug-ins installed on the device. You can connect the device to a printer through Wi-Fi or Wi-Fi Direct, and print images or documents. Note: Some printers may not be compatible with the device. Access settings via Settings → Connections → More connection settings → Printing.

How do I add printer plug-ins?

Add printer plug-ins for printers you want to connect the device to.

1. On the Settings screen, tap Connections → More connection settings → Printing → Download plugin.

2. Select a printer plug-in and install it.

3. Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device.

4. Select a printer to add.

To add printers manually, tap More options icon (:) → Add printer.

How do I print content from my device?

While accessing content, such as images or documents, access the options list, tap Print → select ‘All printers…’, and then select a printer. Note: Printing methods may vary depending on the content type.

What settings can be changed under Connected devices?

Change settings for device connections. On the Settings screen, tap Connected devices.

Quick Share: Change the Quick Share settings.

Call & text on other devices: Connect your tablet and phone to use calling and messaging features on the tablet with your phone number. You must register and sign in to the same Samsung account on the tablet and phone. Some calling and messaging features may not be available.

Galaxy Wearable: When you connect your phone to the wearable device, you can customise the wearable device’s settings and apps.

SmartThings: Control and manage smart appliances and Internet of Things (IoT) products.

Android Auto: Connect your device to a vehicle and control some of your device’s features on the vehicle’s display.


What are Modes and Routines?

Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently. On the Settings screen, tap Modes and Routines.

How do I add modes?

1. On the Settings screen, tap Modes and Routines → Modes.

2. Select a mode you want or tap Add mode to add your own modes.


How do I run modes?

Modes will run automatically when their conditions are detected. You can also run them manually by tapping the button whenever you want. To run modes manually, select the mode you want and tap Turn on. To turn off a running mode, tap the mode and tap Turn off.

How do I add routines?

1. On the Settings screen, tap Modes and Routines → Routines.

2. Tap the Discover icon (magnifying glass) and select a routine you want or tap + to add your own routines.

If you want to set the routine’s running condition to manual, tap Start manually. This option will appear only when there are no running conditions set. When a pop-up window appears, tap Add. You can add the routine to the Home screen as a widget and access it directly.

How do I run routines?

Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want. To run routines manually, tap the play icon (►) next to the routine you want to run. Alternatively, tap the routine’s widget on the Home screen.

How do I stop running routines?

To stop running routines, tap the routine under Running and tap Stop.

What options are available under Sounds and vibration settings?

Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration.

Sound / Vibrate / Mute: Set the device to use sound mode, vibration mode, or silent mode.

Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.

Temporary mute: Set the device to use silent mode for a certain period.

Ringtone: Change the call ringtone.

Notification sound: Change the notification sound.

System sound: Change the sound to use for certain actions, such as charging the device.

Volume: Adjust the device’s volume level.

Call vibration: Change the call vibration settings.

Notification vibration: Change the notification vibration settings.

System vibration: Set the device to vibrate for actions, such as controlling the touch screen.

Vibration intensity: Adjust the force of the vibration notification.

Sound quality and effects: Set the device’s sound quality and effects.

Separate app sound: Set the device to play media sound from a specific app separately on the other audio device.

Note: Some features may not be available depending on the model.

How do I set the sound quality and effects?

Set the device’s sound quality and effects. On the Settings screen, tap Sounds and vibration → Sound quality and effects.

Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you.

Dolby Atmos for gaming: Experience the Dolby Atmos sound optimised for games while playing games.

Note: Depending on the model, you must connect headphones to use some features.

How do I use the Separate app sound feature?

Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.

1. On the Settings screen, tap Sounds and vibration → Separate app sound and tap the switch to turn it on.

2. Select an app to play media sounds separately and tap the Back button.

3. Select a device for playing the selected app’s media sound.


How do I change notification settings?

Change the notification settings. On the Settings screen, tap Notifications.

App notifications: Select the apps you want to receive notifications from.

Lock screen notifications: Set how to show notifications on the locked screen.

Notification pop-up style: Select a notification pop-up style and change the settings.

Do not disturb: Set the device to mute all sounds except for allowed exceptions.

Advanced settings: Configure advanced settings for notifications.


What options are available under Display settings?

Change the display and the Home screen settings. On the Settings screen, tap Display.

Light / Dark: Turn Dark mode on or off.

Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a schedule for applying Dark mode. (Note: The dark theme may not be applied in some apps).

Brightness: Adjust the brightness of the display.

Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.

Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted by the screen. You can set a schedule for applying this feature.

Font size and style: Change the font size and style.

Screen zoom: Make the items on the screen larger or smaller.

Full screen apps: Select apps to use with the full screen aspect ratio.

Camera cutout: Set the device to hide the front camera from the screen.

Screen timeout: Set the length of time the device waits before turning off the display’s backlight.

Navigation bar: Change the navigation bar settings.

Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag.

Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.

Screen saver: Set the device to launch a screensaver when the device is charging.

Note: Some features may not be available depending on the model.

How do I change the wallpaper settings for the Home screen and locked screen?

Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper and style.

How do I apply different themes to the device?

Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons. On the Settings screen, tap Themes.

How do I configure settings for the Home screen?

Configure settings for the Home screen, such as the screen layout. On the Settings screen, tap Home screen.

What settings can be changed for the Lock screen?

Change the settings for the locked screen. On the Settings screen, tap Lock screen.

Screen lock type: Change the screen lock method.

Smart Lock: Set the device to unlock itself when trusted locations or devices are detected.

Secure lock settings: Change screen lock settings for the selected lock method.

Lock screen: Change the settings of the items displayed on the locked screen and the wallpaper for the locked screen.

Widgets: Change the settings of the items displayed when you tap the clock on the locked screen.

Touch and hold to edit: Set the device to display the editing options when you touch and hold the locked screen.

Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming.

About Lock screen: Check out the Lock screen version and legal information.

Notes:

Some features may not be available depending on the carrier or model.

The available options may vary depending on the screen lock method selected.


How does Smart Lock work and how do I set it up?

You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. On the Settings screen, tap Lock screen → Smart Lock and follow the on-screen instructions to complete the setup. Notes:

This feature will be available to use after you set a screen lock method.

If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.


What options are available under Security and privacy settings?

Check the device’s security and privacy status and change the settings. On the Settings screen, tap Security and privacy.

Lock screen: Change the settings for the locked screen.

Accounts: Change the settings for your accounts.

Find My Mobile: Turn the Find My Mobile feature on or off. Access smartthingsfind.samsung.com to track and control your lost or stolen phone. You can also check the location of the wearable devices connected to this phone.

App security: Scan apps and keep your device safe from malicious software.

Updates: Check the version of your device’s software and check for updates.

Privacy: Change the settings for privacy.

Biometrics: Change the settings for biometric data. Refer to Face recognition and Fingerprint recognition (Galaxy A05s) for more information.

Private Share: Share files with others using blockchain technology.

Install unknown apps: Set the device to allow the installation of apps from unknown sources.

Other security settings: Configure additional security settings.

Note: Some features may not be available depending on the carrier or model.

What precautions should I take when using face recognition?

Before using the face recognition to unlock your device, keep the following precautions in mind.

Your device could be unlocked by someone or something that looks like your image.

Face recognition is less secure than Pattern, PIN, or Password.

Also note:

If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password.

If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted.


How can I achieve better face recognition results?

Consider the following when using face recognition:

Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup

Ensure that you are in a well-lit area and that the camera lens is clean when registering

Ensure your image is not blurry for better match results


How do I register my face for face recognition?

For better face registration, register your face indoors and out of direct sunlight.

1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.

2. Read the on-screen instructions and tap Continue.

3. Set a screen lock method.

4. Position your face inside the frame on the screen. The camera will scan your face.

Note: If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.

How do I unlock the screen using my face?

You can unlock the screen with your face instead of using a pattern, PIN, or password.

1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.

2. Unlock the screen using the preset screen lock method.

3. Tap the Face unlock switch to turn it on.

4. On the locked screen, look at the screen.

When your face is recognised, you can unlock the screen without using any additional screen lock method. If your face is not recognised, use the preset screen lock method.

How do I delete my registered face data?

You can delete face data that you have registered.

1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.

2. Unlock the screen using the preset screen lock method.

3. Tap Remove face data → Remove.

Once the registered face is deleted, all the related features will also be turned off.

What should I know before using fingerprint recognition (Galaxy A05s)?

In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device.

This feature may not be available depending on the carrier or model.

Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognise them as identical.

If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password.

If your fingerprint is not recognised, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted.


How can I achieve better fingerprint recognition (Galaxy A05s)?

When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:

The device may not recognise fingerprints that are affected by wrinkles or scars.

The device may not recognise fingerprints from small or thin fingers.

To improve recognition performance, register the fingerprints of the fingers used most often to perform tasks on the device.

The Side button has a built-in fingerprint recognition sensor. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.

Covering the fingerprint recognition sensor with accessories, such as stickers, may decrease the fingerprint recognition rate.

Ensure that the fingerprint recognition sensor and your fingers are clean and dry.

If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger.


How do I register fingerprints (Galaxy A05s)?

On the Settings screen, tap Security and privacy → Biometrics → Fingerprints and follow the on-screen instructions to register your fingerprint. After registering, you can check whether your fingerprint is registered and its name by tapping Check added fingerprints.

How do I unlock the screen using my fingerprint (Galaxy A05s)?

You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.

1. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.

2. Unlock the screen using the preset screen lock method.

3. Tap the Fingerprint unlock switch to turn it on.

4. On the locked screen, place your finger on the fingerprint recognition sensor (Side button) and scan your fingerprint.


How do I delete registered fingerprints (Galaxy A05s)?

You can delete registered fingerprints.

1. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.

2. Unlock the screen using the preset screen lock method.

3. Select a fingerprint to delete and tap Remove.


How do I change settings for location information permissions?

Change settings for location information permissions. On the Settings screen, tap Location.

App permissions: Check the list of apps that have permission to access the device’s location and edit the permission settings.

Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are turned off. You can also check the location services your device is using.

Recent access: Check which apps request your current location information.


What options are available under Safety and emergency settings?

Manage your medical information and emergency contacts. You can also change settings for emergency features, such as wireless emergency alerts. On the Settings screen, tap Safety and emergency.

Medical info: Enter your medical information.

Emergency contacts: Add your emergency contacts.

Emergency SOS: Set the device to make an emergency call to the preset number when you press the Side button five times.

Emergency sharing: Set the device to send information, such as your location or your device’s lower battery notifications, to your emergency contacts for a certain period of time.

Earthquake alerts: Turn on the earthquake alert feature.

Silence notifications while driving: Turn on the Do Not Disturb feature automatically while driving.

Emergency Location Service: Turn on the Emergency Location Service (ELS) feature.

Wireless emergency alerts: Change the settings for wireless emergency alerts.

Note: Some features may not be available depending on the region or the model.

What options are available under Accounts and backup settings?

Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google Account, or transfer data to or from other devices through Smart Switch. On the Settings screen, tap Accounts and backup.

Manage accounts: Add your Samsung and Google accounts, or other accounts, to sync with.

Samsung Cloud: Back up your data and settings, and restore the previous device’s data and settings even when you do not have it.

Google Drive: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information. You must sign in to your Google Account to back up data.

Smart Switch: Open Smart Switch and transfer data from your previous device.

Note: Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is damaged or lost because of an unintended factory data reset.

How do I back up data using Samsung Cloud?

You can back up your device’s data to Samsung Cloud.

1. On the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.

2. Tap the switches next to the items you want to back up and tap Back up now.

3. Tap Done.

Notes:

Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.

To check the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data, and then select a device you want.


How do I restore data from Samsung Cloud?

You can restore your backup data from Samsung Cloud to your device.

1. On the Settings screen, tap Accounts and backup.

2. Tap Restore data and select a device you want.

3. Tick items you want to restore and tap Restore.


How do I configure settings provided by Google?

Configure settings for some features provided by Google. On the Settings screen, tap Google.

What options are available under Advanced features settings?

Turn on advanced features and change the settings that control them. On the Settings screen, tap Advanced features.

Labs: Use new features of the device.

Side button: Select an app or feature to launch using the Side button.

Motions and gestures: Turn on the motion feature and configure settings.

One-handed mode: Turn on one-handed operation mode for your convenience when using the device with one hand.

Screenshots: Change the settings for screenshots.

Show contacts when sharing content: Set the device to display the people you contacted on the sharing options panel so that you can share content directly.

Game Launcher: Turn on the Game Launcher.

Dual Messenger: Install the second app and use two separate accounts for the same messenger app.

Note: Some features may not be available depending on the carrier or model.

What options are available under Motions and gestures settings?

Turn on the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures.

Lift to wake: Set the device to turn on the screen when you pick it up.

Double tap to turn on screen: Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off.

Double tap to turn off screen: Set the device to turn off the screen by double tapping an empty area on the Home screen or the locked screen.

Alert when phone picked up: Set the device to alert you if you have missed calls or new messages when you pick up the device. (Note: This feature may not work if the screen is turned on or the device is not on a flat surface).

Turn over to mute: Set the device to mute certain sounds by using motions or gestures.

Finger sensor gestures (Galaxy A05s): Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor. This feature is not available when the sensor is detecting your fingerprint.

Note: Excessive shaking or an impact to the device may cause an unintended input for some features using sensors.

How do I use the Dual Messenger feature?

Install the second app and use two separate accounts for the same messenger app.

1. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear.

2. Tap the switch of an app to install the second app. The second app will be installed. The second app’s icon will be displayed with an orange badge.

Notes:

The Dual Messenger feature may not be available depending on the app.

Some features of the app may be limited for the second app.


How do I uninstall the second app installed via Dual Messenger?

1. On the Settings screen, tap Advanced features → Dual Messenger.

2. Tap the switch of the app you want to uninstall and tap Uninstall. All data related to the second app will be deleted.

Note: If you uninstall the first app, the second app will also be deleted.

What is Digital Wellbeing and parental controls used for?

Check the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.

Screen time goal: Set goals for how much you use your device a day.

App timers: Limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be turned off and you cannot use it.

Driving monitor: Turn on the driving monitor to monitor the amount of the time you use your device while driving.

Walking monitor: Turn on the walking monitor to monitor the amount of the time you use your device while walking.

Volume monitor: Turn on the volume monitor to protect your hearing.

Parental controls: Manage your children’s digital use.


What does the Battery and device care feature do?

The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also optimise the device.

How do I optimise my device using Battery and device care?

On the Settings screen, tap Battery and device care → Optimise now. The quick optimisation feature improves device performance through the following actions.

Closing apps running in the background.

Managing abnormal battery usage.

Scanning for crashed apps and malware.


How do I check the battery status and use power saving features?

Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by turning on power saving features. On the Settings screen, tap Battery and device care → Battery.

Power saving: Turn on power saving mode to extend the battery’s usage time.

Background usage limits: Limit battery usage for apps that you do not use often.

More battery settings: Configure advanced settings for the battery.

Notes:

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

You might not receive notifications from some apps that use power saving mode.


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