Smart Signage User Manual (By Model)
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PDF Content Summary: This manual provides information about your Smart Signage including supported types and product specifications per model. QH43R QH49R QH50R QH55R QH65R QH75R The color and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
Table of contents Preparations Checking the Components 3 Parts 4 Ports 5 Control menu 6 Before Installing the Product (Installation Guide) 7 Tilting Angle and Rotation 7 Ventilation 7 Installing the Wall Mount 8 Preparing before installing Wall-Mount 8 Installing the Wall Mount 8 Wall Mount Kit Specifications (VESA) 9 Specifications General 10 Preset Timing Modes 12 Appendix License 13 2 Chapter 01 Preparations " Contact the vendor where you purchased the product if any components are missing. " The appearance of the components may differ from the images shown. " A stand is not provided with the product. To install a stand, you can purchase one separately. " The RS232C adapter can be used to connect to another monitor using the D-SUB (9-pin) type RS232C cable. Checking the Components Quick Setup Guide Warranty card (Not available in some locations) Regulatory guide Power cord (Not available in some locations)Remote Control RS232C adapterHOLDER-CABLE Batteries (AAA x 2) (Supported models: QH65R, QH75R) Wall Mount Adapter x 4
Parts Remote sensor " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Parts Description Press a button on the remote control pointing at the sensor on the front of the product
Remote sensor to perform the corresponding function. " Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
Power button Power indicator Speaker 2.5 m 2.5 m 30° 30° 4 m Power button Turns the product on or off. Use the remote control within 2.5 m to 4 m from the sensor on the product at an angle of 30° from the left and right. " Store used batteries out of reach of children and recycle. " Do not use a new and used battery together. Replace both batteries at the same time. " Remove batteries when the remote control is not to be used for an extended period of time. " To enhance the IR receiver performance, connect an external IR cable (sold separately) to the IR IN port.
Ports " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. USB 1 ¨(1.0A) RJ45 Port Description Connect to a USB memory device. " The USB ports on the product accept a maximum constant current of 1.0A. If the maximum value is exceeded, USB ports may not work. Connects to MDC using a LAN cable. (10/100 Mbps) " Use Cat7(*STP Type) cable for the connection. *Shielded Twist Pair.
RS232C IN Connects to MDC using an RS232C adapter. DVI/MAGICINFO IN DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable. MAGICINFO IN: Connects to a network box using DP-DVI cable to use Magicinfo. HDMI IN 1 (ARC) Connects to a source device using a HDMI cable or HDMI-DVI cable. HDMI IN 2 (DAISY CHAIN IN) • Connects to a source device using a HDMI cable or HDMI-DVI cable. • Connects to another product using a HDMI cable. DP IN (DAISY CHAIN IN) Connects to a PC using a DP cable. HDMI OUT (DAISY CHAIN OUT) Connects to another product using a HDMI cable. Connect to a USB memory device.
USB 2(0.5A) " The USB ports on the product accept a maximum constant current of 0.5A. If the maximum value is exceeded, USB ports may not work.
DVI/HDMI AUDIO IN Receives sound from a source device via an audio cable. AUDIO OUT Outputs sound to an audio device via an audio cable. IR IN Connects to an external IR cable that receives signals from the remote control. Connects to multiple products using a serial cable.
RS232C OUT " The serial cable is not provided with the product. Contact your vendor for purchase.
Control menu Items Description Power off the product.
" The power button(«) is located on the bottom of the product. " If you press the power button on the product when the product is turned on, the control menu will be displayed. Power Off Source • With the control menu screen displayed, briefly press the power button to move the cursor to Power Off , and then press and hold the power button to turn off the product. Select the connected input source. • With the control menu screen displayed, briefly press the power button to move the cursor to Source , and then press and hold the power button to display the input source screen. • With the input source screen displayed, press and hold the power button to switch to the desired input source.
Power Off Source Press: Move Press & Hold: Select " The power button can only be used for Power Off and Source. " To exit from the control menu screen, wait for 3 seconds or more without pressing the power button.
Before Installing the Product (Installation Guide) To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. • Ensure that an authorized installation company installs the wall mount. • Otherwise, it may fall and cause personal injury. • Make sure to install the specified wall mount. Tilting Angle and Rotation " Contact Samsung Customer Service Center for further details. • The product can be tilted at a maximum angle of 15° from a perpendicular wall surface. • To use the product in Portrait mode, rotate clockwise until the power indicator (A or B) is positioned as shown in the images below. 15° Ventilation " Contact Samsung Customer Service Center for further details. Installation on a Perpendicular Wall A Minimum 40 mm B Ambient temperature: Under 35 °C " When installing the product on a perpendicular wall, allow at least 40 mm of space between the product and wall surface for ventilation and ensure that the ambient temperature is kept below 35 °C. A B Installation on an Indented Wall A Minimum 40 mm
A B A B B Minimum 70 mm C Minimum 50 mm D Minimum 50 mm E Ambient temperature: Under 35 °C B D B A
" Do not use this model installed on a ceiling, floor, or table. " When installing the product on an indented D wall, allow at least the space specified above between the product and wall for ventilation and ensure that the ambient temperature is C kept below 35 °C. C E
7 Installing the Wall Mount Preparing before installing Wall-Mount Use the Wall Mount Adapter ( ) to install the wall mount. Installing the Wall Mount • The wall mount kit (sold separately) allows you to mount the product on the wall. • The provided image is only for reference. For detailed information on installing the wall mount, see instructions provided with the wall mount. • We recommend you contact a technician for assistance when installing the wall mount bracket. • Samsung is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own. 8
Wall Mount Kit Specifications (VESA) " Install your wall mount on a solid wall perpendicular to the floor. To install the product on the other wall area, contact the nearest agency. If you install the product on a slanted wall, it may fall and result in severe personal injury. • Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided. • Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the product. • For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications. • Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents. • Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions. • Do not mount the product at more than a 15 degree tilt. • Always have at least two people mount the product on a wall. • Standard dimensions for wall mount kits are shown in the table below. Model Name VESA screw hole specs (A * B) in millimeters Standard Screw Quantity QH43R / QH49R / QH50R / QH55R 200 × 200M8 4 QH65R / QH75R 400 × 400 " Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.
9 Chapter 02 Specifications General Model Name QH43R QH49R Size 43 CLASS (42.5 inches / 107.9 cm) 49 CLASS (48.5 inches / 123.2 cm) Panel Display area 941.184 mm (H) x 529.416 mm (V) 1073.78 mm (H) x 604.0 mm (V) Model Name QH50R QH55R Size 50 CLASS (49.5 inches / 125.7 cm) 55 CLASS (54.6 inches / 138.7 cm) Panel Display area 1095.84 mm (H) x 616.41 mm (V) 1209.6 mm (H) x 680.4 mm (V) Model Name QH65R QH75R Size 65 CLASS (64.5 inches / 163.9 cm) 75 CLASS (74.5 inches / 189.3 cm) Panel Display area 1428.48 mm (H) x 803.52 mm (V) 1650.24 mm (H) x 928.26 mm (V) 10 Model Name QH43R / QH49R / QH50R / QH55R / QH65R / QH75R Optimum resolution 1920 x 1080 @ 60 Hz (DVI)
Resolution 3840 x 2160 @ 60 Hz (HDMI) Maximum resolution 3840 x 2160 @ 60 Hz (DisplayPort)
Power Supply AC100-240V~ 50/60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries. Temperature: 32 °F – 104 °F (0 °C – 40 °C)
Environmental considerations " Plug-and-Play Operating Storage * For installing the enclosure, keep the internal temperature at 40 °C or below. Humidity: 10% – 80%, non-condensing Temperature: -4 °F – 113 °F (-20 °C – 45 °C) Humidity: 5% – 95%, non-condensing * Applicable before the product package is unpacked.
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimizes the monitor settings. Monitor installation takes place automatically. However, you can customize the installation settings if desired. " Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product performance. " This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. " For detailed device specifications, visit the Samsung website. 11
Preset Timing Modes Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) Port DP IN DVI IN HDMI IN
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power indicator on. In such a case, change the settings according to the following table by referring to the graphics card user manual. VESA DMT, 1440 x 900 55.935 59.887 106.500 -/+ O O O VESA DMT, 1600 x 900RB 60.000 60.000 108.000 +/+ O O O VESA DMT, 1680 x 1050 65.290 59.954 146.250 -/+ O O O VESA DMT, 1920 x 1080 67.500 60.000 148.500 +/+ O O O VESA DMT, 2560 x 1440RB 88.787 59.951 241.500 +/- O - O
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) Port DP IN DVI IN HDMI IN CTA-861, 720(1440) x 576i 15.625 50.000 27.000 -/- - O O CTA-861, 720(1440) x 480i 15.734 59.940 27.000 -/- - O O
IBM, 720 x 400 31.469 70.087 28.322 -/+ O O O MAC, 640 x 480 35.000 66.667 30.240 -/- O O O MAC, 832 x 624 49.726 74.551 57.284 -/- O O O MAC, 1152 x 870 68.681 75.062 100.000 -/- O O O VESA CVT, 3840 x 2160RB 110.500 49.977 442.000 +/- O - - VESA CVT, 3840 x 2160RB 133.313 59.997 533.250 +/- O - - VESA DMT, 640 x 480 31.469 59.940 25.175 -/- O O O VESA DMT, 640 x 480 37.861 72.809 31.500 -/- O O O VESA DMT, 640 x 480 37.500 75.000 31.500 -/- O O O VESA DMT, 800 x 600 37.879 60.317 40.000 +/+ O O O VESA DMT, 800 x 600 48.077 72.188 50.000 +/+ O O O VESA DMT, 800 x 600 46.875 75.000 49.500 +/+ O O O VESA DMT, 1024 x 768 48.363 60.004 65.000 -/- O O O VESA DMT, 1024 x 768 56.476 70.069 75.000 -/- O O O VESA DMT, 1024 x 768 60.023 75.029 78.750 +/+ O O O VESA DMT, 1152 x 864 67.500 75.000 108.000 +/+ O O O VESA DMT, 1280 x 720 45.000 60.000 74.250 +/+ O O O VESA DMT, 1280 x 800 49.702 59.810 83.500 -/+ O O O VESA DMT, 1280 x 1024 63.981 60.020 108.000 +/+ O O O VESA DMT, 1280 x 1024 79.976 75.025 135.000 +/+ O O O VESA DMT, 1366 x 768 47.712 59.790 85.500 +/+ O O O CTA-861, 720 x 576 31.250 50.000 27.000 -/- O O O CTA-861, 720 x 480 31.469 59.940 27.000 -/- O O O CTA-861, 1280 x 720 37.500 50.000 74.250 +/+ O O O CTA-861, 1280 x 720 45.000 60.000 74.250 +/+ O O O CTA-861, 1920 x 1080i 28.125 50.000 74.250 +/+ - O O CTA-861, 1920 x 1080i 33.750 60.000 74.250 +/+ - O O CTA-861, 1920 x 1080 27.000 24.000 74.250 +/+ - O O CTA-861, 1920 x 1080 28.125 25.000 74.250 +/+ - O O CTA-861, 1920 x 1080 33.750 30.000 74.250 +/+ - O O CTA-861, 1920 x 1080 56.250 50.000 148.500 +/+ O O O CTA-861, 1920 x 1080 67.500 60.000 148.500 +/+ O O O CTA-861, 3840 x 2160 54.000 24.000 297.000 +/+ - - O CTA-861, 3840 x 2160 56.250 25.000 297.000 +/+ - - O CTA-861, 3840 x 2160 67.500 30.000 297.000 +/+ O - O CTA-861, 3840 x 2160 112.500 50.000 594.000 +/+ O - O CTA-861, 3840 x 2160 135.000 60.000 594.000 +/+ O - O CTA-861, 4096 x 2160 54.000 24.000 297.000 +/+ - - O CTA-861, 4096 x 2160 67.500 30.000 297.000 +/+ - - O CTA-861, 4096 x 2160 112.500 50.000 594.000 +/+ - - O CTA-861, 4096 x 2160 135.000 60.000 594.000 +/+ - - O
Chapter 03 Appendix License Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice In the case of using open source software, Open Source Licenses are available on the product menu. Open Source License Notice is written only English. For information on the Open Source License Notice, contact the Samsung Customer Center or send email to email@example.com. THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT. THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT. YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
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