PHILIPS 77OLED770 (01) PDF DOCUMENT

To ensure the best performance and longevity of your PHILIPS 77OLED770 TV’s OLED screen, follow these care instructions:

Screen Refreshing:

The OLED TV needs a refreshing process over time. There are two types:

• Normal refreshing: This occurs automatically and takes a few minutes while the TV is in standby mode. To allow this, always use the remote control to switch off the TV and keep it plugged in.

• Deep refreshing: This is triggered by the user and takes a few minutes. Activate it manually via (Home) > Settings > Screen > OLED screen settings > Clear residual image. Only perform this when you see residual images on the screen after 8 hours of standby. Repeatedly performing this can reduce the OLED display’s lifetime.

Always follow on-screen instructions for refreshing processes. Postponing them may result in image retention and could void your warranty.

Special Care Instructions:

• Avoid displaying any still image or the same image continuously for more than 10 minutes. This includes static parts of moving images like news ticker bars, soccer scores, or game HUDs.

• Use picture styles like ECO, HDR Home Cinema, or Dolby Vision Dark for normal viewing.

• When gaming or watching programs with logos or clocks, use an OLED Contrast setting of 50 or below.

• Turn off the On Screen Display (e.g., home menus) of TV applications when not in use.

• Avoid displaying videos with bright colours, text, clocks, or logos on any part of the screen for an extended time.

• Use Wide screen or Fill screen picture formats to utilize the full screen.

• Do not attach stickers or labels to the OLED panel.

To reduce the chance of residual images (image sticking) on your PHILIPS 77OLED770 TV, a screen saver with a moving logo will be triggered in the following situations:

• When static setting menu elements are shown on screen for more than 2 minutes.

• When static setting menu elements of Apps are shown on screen for more than 2 minutes.

• When Teletext is displayed for more than 2 minutes.

The screen saver may not be triggered when pausing playback from an external source (like HDMI), as the TV is not displaying static menu elements. To close the screen saver, press any button on the remote control.

To access the Home screen on your PHILIPS 77OLED770, press the (Home) button on your remote control. The Home screen is the central hub of your TV.

It is organized into rows and features multiple tabs like Home, Channels, Apps, and Search. You can discover movies, shows, and free online content. The Apps tab allows you to rent movies, read news, watch videos, and more.

• Favourite Apps: The first row contains pre-installed favorite apps like Watch TV, Internet Browser, and Media.

• YouTube and Netflix: This row displays recommendations and trending videos from these services.

• Accessing Settings: You can access the All Settings menu via the icon at the top right corner of the Home screen.

• TV Guide: Select TV Guide to open the guide for your installed TV channels.

• Sources: Select SOURCES to view and switch between available sources like connected devices.

You can use the Help function on your PHILIPS 77OLED770 TV to diagnose issues and get more information. To access it, select Quick Menu > Help.

The Help menu provides several options:

• TV information: View the Model name, Serial number, Software version, and Operation hours.

• How to: See instructions on installing channels, connecting devices, using Smart functions, and more.

• TV diagnose: Run a test to check the TV’s condition, which clears the cache memory and closes unused apps.

• Self-diagnose: Check if the picture, sound, network, and other settings are working correctly.

• Update software: Check for available software updates.

• User manual: Read the user manual for TV information.

• Troubleshooting: Find solutions for frequently asked questions.

• Factory settings: Reset all settings to factory defaults.

• Reinstall TV: Reinstall and redo the complete TV installation.

To run the TV diagnose test:

1. Select Quick Menu > Help > TV diagnose and press OK.

2. Select Start to run a series of diagnostic tests.

3. After the test, you can view the status of items like Remote control, Power, Picture, Sound, Network, TV tuner, and Apps.

To run the Self-diagnose:

1. Select Quick Menu > Help > Self-diagnose and press OK.

2. Select an item to check its configuration:

• Check the TV: Check if picture, sound, and other settings are working fine.

• Check the network: Check the network connection.

• Check the remote control: Test the functionality of the remote control.

• View weak signal history: Display a list of channels where the signal strength was weak.

The remote control for your PHILIPS 77OLED770 TV has several key functions across its top, middle, and bottom sections.

Top Section:

• (Standby / On): Switches the TV on or to Standby.

• VOICE microphone: Used for voice commands.

• AMBILIGHT: Selects an Ambilight style.

• (SOURCES) / PAIR: Opens the Sources menu or pairs the remote control to the TV.

• (Quick Menu/MENU): Opens the Quick Menu.

• Alexa: Press and hold to talk to Alexa.

Middle Section:

• TV Guide: Opens or closes the TV Guide.

• OK key: Confirms a selection or opens the channel list.

• Arrow / navigation keys: Navigate up, down, left, or right.

• OPTIONS: Opens or closes the options menu.

• (Back): Returns to the previous channel or menu.

• Volume / Mute: Adjusts the volume level or mutes the sound.

• 123 key: Turns the hidden function keys (number and playback keys) on or off.

• INFO: Opens or closes programme information.

• Number keys (hidden): Select a channel directly.

• SUBTITLE: Opens the Subtitle page. Long press for Text/Teletext.

• TV/EXIT: Switches back to watch TV or stops an interactive application.

• Home: Opens the Home menu.

• (Channel): Switches to the next or previous channel.

Bottom Section:

• Colour keys: Direct selection of options (e.g., Blue key for Help).

• NETFLIX: Launches the Netflix app.

• Disney+: Launches the Disney+ app.

• Eco / Green key: Invokes a message for Eco settings; long press opens Eco settings directly.

• Playback keys (hidden): Play, Pause, Rewind, Fast forward.

• prime video: Launches the Amazon Prime Video app.

• Channels: Launches the Titan Channels app.

Your remote control uses both Bluetooth® and IR (infrared). To use Alexa voice control, you need to pair the TV with the remote. If the pairing was lost, you can pair it again.

To pair or re-pair:

1. Simply long press the SOURCES (PAIR) key for approximately 3 seconds.

2. Alternatively, go to (Home) > Settings > Wireless & network > Remote control > Pair remote control, and then follow the on-screen instructions.

A message will appear when the pairing is successful. During pairing, the LED indicator around the microphone will blink, and you should keep the remote within 1 meter of the TV.

After pairing, you can check the remote control’s software version by navigating to (Home) > Settings > Wireless & network > Remote control > Remote control info.

If your PHILIPS 77OLED770 TV does not react to a key press on the remote control, the batteries might be empty. To replace them:

1. Slide the battery door on the back of the remote control in the direction shown by the arrow.

2. Replace the old batteries with two new LR03 Alkaline batteries. Ensure the + and – ends are aligned correctly.

3. Reposition the battery door and slide it back until it clicks into place.

If you have lost the remote control or its batteries are empty, you can still perform basic operations using the joystick key on the back of the PHILIPS 77OLED770 TV.

1. With the TV switched on, press the joystick key to bring up the basic menu.

2. Press left or right to select Volume, Channel, or Sources.

3. Press up or down to adjust the volume or tune to the next/previous channel. You can also press up or down to navigate the list of sources.

The menu will disappear automatically after a short period of inactivity.

For the best viewing experience with your PHILIPS 77OLED770 TV, follow these placement tips:

• Position the TV where light does not shine directly on the screen.

• Dim the lighting in the room for the best Ambilight effect.

• The ideal viewing distance is 2 to 5 times the screen height.

• When seated, your eyes should be level with the center of the screen.

• Recommended distance to the wall:

– When wall mounted: Position the TV 7 to 10 cm away from the wall.

– When using the stand: Position the TV 10 to 20 cm away from the wall.

Keep the TV away from dust-producing sources like stoves.

The PHILIPS 77OLED770 TV is prepared for a wall mount bracket (sold separately). The required dimensions are as follows:

• 77OLED770 (77-inch): 400×300, M6 screw (min. length: 10 mm, max. length: 22 mm)

Wall mounting requires special skills and should only be performed by qualified personnel. Ensure the wall mount meets safety standards according to the TV’s weight.

Before switching on the TV, ensure the power cable is securely plugged into the POWER connector on the back of the TV and into a wall socket.

• To Switch On: Press the small joystick key on the back of the TV.

• To Switch to Standby: Press the (Standby/On) button on the remote control. You can also press the joystick key on the back of the TV.

• To Switch Off Completely: To save energy, disconnect the power plug from the wall socket. When unplugging, always pull the plug, never the cable.

Always connect devices to your PHILIPS 77OLED770 TV using the highest quality connection available.

• Antenna: Insert the antenna plug firmly into the Antenna socket at the back of the TV. This connection is for DVB-T and DVB-C signals.

• Satellite: Attach the satellite F-type connector to the SAT connection at the back of the TV.

• HDMI Devices (e.g., Blu-ray player, game console): Use an Ultra High Speed certified HDMI cable for the best picture and sound. Connect devices supporting HDR to any HDMI port. For audio return, use the HDMI 2 (ARC/eARC) port to connect a Home Theatre System (HTS).

• Audio Devices (Optical): If your HTS does not have HDMI ARC, use an optical cable to connect from the TV’s DIGITAL AUDIO OUT to the device’s optical input.

• Headphones: Connect headphones to the 3.5mm mini-jack connection on the side of the TV.

• USB Storage: Insert a USB flash drive or hard drive into one of the USB ports while the TV is on to view photos or play music and videos.

• Computer: Connect your computer using an Ultra High Speed certified HDMI cable to use the TV as a PC monitor.

To cast streaming content from your mobile device to your PHILIPS 77OLED770 TV, follow these steps:

1. Ensure your mobile device and the TV are connected to the same Wi-Fi network.

2. Launch a casting-enabled app on your mobile device and tap the cast icon.

3. Select PHILIPS_TV_(ModelName) from the list of available devices on your mobile app to start casting.

You can connect a wireless Bluetooth device like a speaker or headphones to your PHILIPS 77OLED770 TV.

To pair a device:

1. Switch on the Bluetooth device and place it within 5 meters of the TV.

2. On the TV, go to (Home) > Settings > Wireless & Networks and press right.

3. Select Bluetooth > Search Bluetooth Device and press OK.

4. Select Search and press OK. Follow the on-screen instructions to pair the device.

To select a paired device:

1. Go to (Home) > Settings > Wireless & Networks and press OK.

2. Select Bluetooth > Bluetooth devices and press OK.

3. In the list, select the wireless device you want to use and press OK.

To remove a paired device:

1. Go to (Home) > Settings > Wireless & Networks and press OK.

2. Select Bluetooth > Remove Bluetooth device and press OK.

3. Select the device from the list and choose Disconnect or Un-pair.

To manage and switch between devices connected to your PHILIPS 77OLED770 TV:

• To open the sources menu, press the SOURCES button on your remote control.

• To switch to a connected device, use the Arrow keys to select the device from the list and press OK.

• To close the menu without switching, press the SOURCES button again.

You can search for and install Antenna, Cable, or Satellite channels on your PHILIPS 77OLED770.

For Antenna/Cable Channels:

Go to (Home) > Settings > Channels > Antenna/Cable installation > Search for channels.

• Update digital channels: Adds only new digital channels.

• Quick reinstall: Reinstalls all channels using default settings.

• Advanced channel reinstall: A full re-installation that guides you through each step, allowing you to choose between Antenna (DVB-T) or Cable (DVB-C) and select other specific settings like Frequency scan method (Quick, Full, Advanced).

For Satellite Channels:

Go to (Home) > Settings > Channels > Satellite installation > Search for satellite.

• Reinstall channels: Select the group of channels you want to install. You can choose the number of satellites (up to 4) or a Unicable system. You can also adjust expert LNB settings if needed.

You can create a list of your favorite channels for quick access on your PHILIPS 77OLED770.

To Create a Favourites List:

1. While watching a TV channel, press the ≡ Channel list button to open the channel list.

2. Select a channel you want to add and press Mark as favourites.

3. The channel will be marked with a heart icon.

4. Press ← Back to close the list. The channels are now in the Favourites list.

To Remove a Channel from the Favourites List:

Select the channel with the heart icon and press Unmark as favourite.

To Reorder Channels in the Favourites List:

1. While watching TV, press OK, then go to OPTIONS > Select channel list.

2. Select the favourite list (e.g., Antenna favourite) and press OPTIONS.

3. Select Reorder channels, select the channel you want to move, and press OK.

4. Use the Navigation buttons to move the channel to a new location and press OK.

5. When finished, press Done.

The TV Guide on your PHILIPS 77OLED770 shows a list of current and scheduled programmes for your channels.

• Open the TV Guide: Press the TV GUIDE button on the remote. Press it again to close. The first time you open it, the TV will scan for programme information, which may take several minutes.

• Tune to a Programme: Use the arrow keys to highlight a programme. Press OK to switch to that channel.

• Change Day: Press Channel up or down to view the schedule for the next or previous day. You can also press OPTIONS and select Change day.

• Search by Genre: Press OPTIONS and select Search by genre to find programmes like movies, sports, etc.

• Update TV Guide: To get the latest information, press OPTIONS and select Update TV guide.

You can play media from a connected USB flash drive or hard drive on your PHILIPS 77OLED770.

1. With the TV on, plug the USB device into one of the USB ports.

2. Press SOURCES, then select USB and press OK.

3. Select the USB device you need to access.

4. Choose between Photos, Videos, or Music. Browse to your file and press OK to view or play it.

While playing media, a control bar will appear with options like play, pause, next, previous, shuffle, and repeat. You can also press OPTIONS for more settings, such as starting a slideshow for photos or adjusting subtitle settings for videos.

You can access various settings menus on your PHILIPS 77OLED770 TV.

• Quick Menu and Frequent Settings: Press the Quick Menu/MENU key on the remote. This gives you quick access to Help, All settings, Sources, Ambilight Suite, TV Guide, and more. Press the left arrow to find Frequent settings like Picture style, Sound style, Audio out, and Wireless and networks.

• All Settings Menu: From the Home screen, select the settings icon in the top right corner. This menu provides access to all Picture, Sound, Ambilight, Screen, and General settings for detailed customization.

For easy picture adjustment on your PHILIPS 77OLED770, you can select a preset picture style from (Home) > Settings > Picture > AI Picture style. The available styles include:

• Personal: The preferences you set during the first start-up.

• Crystal Clear: Ideal for daylight viewing.

• Home Cinema: Ideal for a daily movie home entertainment experience.

• ECO: The most energy-conscious setting.

• Filmmaker Mode: For watching movies with the original studio effect.

• Game: Ideal for playing games (available in HDMI and streaming apps).

• Monitor: Ideal for computer display (available for PC-applicable HDMI sources).

• Calman: For Calman colour calibration.

The TV will automatically switch to a corresponding HDR mode (e.g., HDR Home Cinema) when HDR content is detected.

If the picture is not filling the screen correctly on your PHILIPS 77OLED770, you can adjust the format by going to (Home) > Settings > Screen > Picture format.

Basic settings:

• Wide screen: Automatically zooms the picture to 16:9 full screen.

• Fill screen: Automatically enlarges the picture to fill the screen with minimal distortion.

• Fit to screen: Zooms the picture to fill the screen without distortion; black bars may be visible.

• Original: Zooms the picture to fit the screen with its original aspect ratio, ensuring no content is lost.

For more control, select Advanced to manually Shift, Zoom, or Stretch the picture.

The PHILIPS 77OLED770 offers various sound settings to customize your audio experience. You can access them via (Home) > Settings > Sound.

• IntelliSound Engine: Choose between Preset, Custom, or AI modes. The AI mode auto-detects content and adjusts sound settings automatically. Preset modes include Entertainment, Music, Dialogue, and Original.

• Custom Settings: If IntelliSound is set to Custom, you can adjust detailed settings like Dolby Atmos, Immersive level, Vocal boost, Bass enhancement, and Equaliser for each sound style.

• Audio Out: Set the TV to play sound on TV Speakers, Wired headphones, Optical, or an HDMI sound system.

• Room Calibration: This feature determines the acoustics of your room using the remote’s microphone and optimizes the sound quality from the TV speakers.

• Hearing Profile: Create a personal sound profile based on a hearing test to enhance your TV viewing experience.

Ambilight projects light onto the wall behind your PHILIPS 77OLED770 TV to create an immersive viewing experience. To adjust its settings, go to (Home) > Settings > Ambilight.

• Ambilight Style: Select how Ambilight follows the on-screen content. Options include AI, Standard, Sports, Cinema, Gaming, Music, or a Fixed colour.

• Ambilight Personalisation: Customize the current style by adjusting Brightness, Saturation, and Dynamics.

• Advanced Ambilight Settings: Adjust for the wall colour behind the TV to ensure accurate Ambilight colours.

• Ambilight Suite: Access integrated features like Lounge mode (lights on in standby), Sleep mode (simulates sunset), and Sunrise alarm (wakes you up with light and music).

The Game Bar on your PHILIPS 77OLED770 is a control center for display and settings while gaming. It is available when the Picture style is set to Game, HDR Game, or Dolby Vision Game on an HDMI source.

Activation:

When the TV automatically switches to Game mode, a message appears. Press OK to activate the Game Bar. You can also toggle it from HDMI (ports) > Options > Game bar, or by long-pressing the MENU key when game mode is enabled.

Information Displayed:

• Frame rate (FPS): Current frames per second.

• Profile name: The current game profile being used.

• HDMI information: Port, speed, and HDCP version.

• Video source information: VRR type, resolution, HDR format, etc.

Game Tools and Settings:

• Game tools: Access tools like Crosshair, Shadow enhancer, and Colour filter to improve your gaming experience.

• Game bar settings (✡ icon):

– Profile: Create up to 8 custom profiles for different games.

– Quick links: Quickly adjust settings like HDMI Ultra HD, Motion, HDR tone mapping, Ambilight style, and Sound style.

To control your PHILIPS 77OLED770 TV with Amazon Alexa, you need to set it up first.

Setup Steps:

1. Press Home and open the “Amazon Alexa” app on your TV.

2. Have the Alexa app ready on your mobile device or web browser.

3. Follow the on-screen instructions on the TV to sign in to your Amazon account and accept the terms.

4. On your mobile device, sign in with the same Amazon account in the Alexa app, link the account, and discover your devices.

5. Return to the TV and select Finished on the setup screen to start using Alexa.

Example Voice Commands:

Once set up, you can use commands like:

• “Alexa, turn off TV.”

• “Alexa, change channel to 5 on TV.”

• “Alexa, set volume to 15 on Living Room TV.”

• “Alexa, mute TV.”

• “Alexa, switch input to HDMI 1.”

• “Alexa, launch Prime Video on Living Room TV.”

You can update the software on your PHILIPS 77OLED770 via the Internet or a USB drive.

Update from Internet (Recommended):

1. Go to (Home) > Settings > Update software > Search for updates > Internet.

2. If an update is available, follow the on-screen instructions. The TV will switch off and on again during the process. Do not press the power switch during the update.

Update from USB:

1. Go to (Home) > Settings > Update software > Search for updates > USB and select Start to write an identification file to your USB memory device.

2. Insert the USB into a computer, locate the ‘update.html’ file, and follow the link to download the new software (.zip file).

3. Unzip the file and copy the ‘autorun.upg’ file to the root of the USB memory device.

4. Insert the USB back into the TV. The update will start automatically.

Automatic Software Update:

To have the TV update automatically, go to (Home) > Settings > Update software > Automatic software update and turn it on. The update will download and install when the TV is in standby.

If your PHILIPS 77OLED770 TV won’t switch on, try the following troubleshooting steps:

• Disconnect the power cable from the power outlet. Wait for one minute, then reconnect it securely. Try switching the TV on again.

• Try connecting the TV to a different wall mains socket.

• Disconnect all other devices from the TV and then try switching it on.

• If the standby light is on but the TV does not respond to the remote control, the issue may be with the remote. Try pressing the joystick key on the TV itself.

If your PHILIPS 77OLED770 TV does not respond to the remote control:

• The TV requires some time to start up. During this period, it will not respond to controls. This is normal.

• The remote control batteries may be empty. Replace them with new ones.

If no digital channels are found during the installation on your PHILIPS 77OLED770, check the following:

• Ensure the TV is properly connected to an antenna or a provider signal and that all cable connections are secure.

• Verify that digital channels are available in the country you selected during installation.

• Make sure you have selected the correct DVB (Digital Video Broadcast) system. Choose DVB-T for a terrestrial antenna or DVB-C for a cable service.

• Try redoing the installation, ensuring you select the correct country and system settings.

If you experience no picture or a distorted picture on your PHILIPS 77OLED770, try these steps:

• Check that the antenna or cable signal is connected properly.

• Ensure the correct input source is selected. Press SOURCES to select the device you need.

• Check that the external device (e.g., Blu-ray player) is connected correctly.

• If reception is poor, check your antenna connection and position.

• Try changing the Picture style. Go to Quick Menu > Picture style and select a different style.

• Restore the picture style to its default by selecting Restore picture style in the Picture menu.

• As a last resort, reset all TV settings by going to (Home) > Settings > General settings > Reinstall TV.

If you are having sound issues with your PHILIPS 77OLED770, check the following:

• Make sure the sound is not muted. Press the volume or mute key on the remote.

• Check if the TV’s audio signal is properly connected to your Home Theatre System (HTS), if you are using one. Ensure the HDMI cable is connected to an HDMI ARC/eARC port.

• If you are watching a video from a USB drive and the sound is distorted (loud noise), it may be due to a DTS audio format. Your HTS may not support DTS processing. To fix this, set the TV’s audio output format to Stereo. Go to Press (Home) > Settings > Sound > Advanced > Digital out format and select Stereo.

If you experience problems with a device connected via HDMI to your PHILIPS 77OLED770:

• Be aware that HDCP (copy protection) support can delay the time it takes for the TV to display content.

• If the TV doesn’t recognize the device and there is no picture, try switching to another source and then back again.

• If the picture and sound from a connected device are distorted, check if a different HDMI Ultra HD setting resolves the issue. You can find this setting under (Home) > Settings > General settings > HDMI Ultra HD. Try switching between Standard and Optimal.

• If HDMI EasyLink is not working, ensure your connected devices are HDMI-CEC compatible.

• If HDMI eARC is not working, make sure the cable is connected to HDMI 2 and that you are using an Ultra High-speed HDMI cable.

To change the menu language back to your preferred language on the PHILIPS 77OLED770, follow these steps:

1. Press Home and select the Settings icon (gear symbol) at the top right corner.

2. Press the down arrow 9 times and press OK.

3. Press OK again to enter the Language menu, select the first item (Menu language), and press OK.

4. Select your language from the list and press OK.

To safely clean the screen of your PHILIPS 77OLED770 TV:

• Unplug the TV before cleaning.

• Clean the TV screen and frame with a soft, damp cloth and wipe gently.

• Never use substances like alcohol, chemicals, or household cleaners on the TV.

• Never touch, push, rub, or strike the screen with any object.

• To prevent deformations or colour fading, wipe off any water drops as quickly as possible.