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What are the key recommendations for caring for the OLED screen on my PHILIPS 55OLED850 TV?
To ensure the best performance and longevity of your PHILIPS 55OLED850 OLED screen, please follow these recommendations:
Screen Refreshing:
• Always use the remote control to switch off the TV and keep it plugged in to allow the automatic “Normal refreshing” process to run in standby.
• If a message about normal refreshing appears, follow the on-screen instructions.
• Only perform a “Deep refreshing” (manually via Settings > Display and sound > Screen > OLED SCREEN SETTINGS > Clear residual image) when you see a residual image after 8 hours of standby. Performing this too often can reduce the OLED display’s life.
• Do not touch or apply pressure to the TV screen during any refreshing process.
General Care to Prevent Image Retention (Burn-in):
• Avoid displaying static images or static parts of moving images (like news tickers, scoreboards, game HUDs) continuously.
• Do not display any still image for more than 10 minutes.
• Use picture styles like ECO, HDR ECO, or Dolby Vision Filmmaker for normal viewing.
• When gaming or watching channels with logos, set the OLED Contrast to 50 or below.
• Turn off On-Screen Displays (like home menus) from the TV or connected devices (e.g., DVD player) when not in use.
• Avoid displaying video with bright colors, text, clocks, or logos on any part of the screen for an extended time.
• Use “Wide screen” or “Fill screen” picture formats and watch videos in full screen.
• Do not attach stickers or labels to the OLED panel.
• Place the TV away from direct sunlight, ultraviolet illumination, or improper ambient temperatures.
When does the screen saver on the PHILIPS 55OLED850 activate?
To reduce the chance of residual images on your PHILIPS 55OLED850, the screen saver (a moving logo) will be triggered in the following circumstances:
– When static setting menu elements are shown on screen for more than 2 minutes.
– When static setting menu elements of Apps are shown on screen for more than 2 minutes.
– When Teletext is being displayed for more than 2 minutes.
Note that the screen saver may not be triggered when pausing playback from an external source (like HDMI), as the TV is not displaying static menu elements. To close the screen saver, press any button on the remote control.
How do I access and navigate the Home Screen on my PHILIPS 55OLED850?
To open the Home screen and select an item on your PHILIPS 55OLED850:
1. Press the HOME button on your remote control.
2. Select an item using the navigation keys and press OK to open or start it.
3. To return to the Home screen, you can press the Back button continuously or press the HOME button again.
When you open the Home screen, any background application or content playback will stop. You must select it again from the Home screen to resume.
What is the Dashboard on the PHILIPS 55OLED850 and how can I access it?
The Dashboard is a side panel in Google TV that provides access to Settings, device controls, notifications, and more. You can access the Dashboard on your PHILIPS 55OLED850 in three ways:
1. Navigate to the profile icon in the upper right of the home screen and press OK.
2. Press the DASHBOARD key on the remote control.
3. Long press the HOME key on the remote control.
The dashboard features include Profile, Settings, Clock, Sources, quick links to Picture/Wi-Fi/Accessibility/Bluetooth® settings, and Notifications.
What are the wall mounting specifications for the PHILIPS 55OLED850?
The wall mount dimension for the PHILIPS 55OLED850 is:
• 55OLED850: 300×300, M6 (min.: 10 mm, max.: 15 mm)
• 65OLED850: 300×300, M6 (min.: 10 mm, max.: 15 mm)
Wall mounting requires special skills and should only be performed by qualified personnel. Ensure the wall mount meets safety standards according to the TV’s weight.
What are the placement tips for the PHILIPS 55OLED850?
• Position the TV where light does not shine directly on the screen.
• Dim lighting conditions in the room for the best Ambilight effect.
• The ideal distance to watch TV is 2 to 5 times its screen height. When seated, your eyes should be level with the center of the screen.
• Recommended distance from the wall:
A. When wall mounted, position the TV from 7 to 10 cm away from the wall.
B. When the TV is on its stand, position it 10 to 20 cm away from the wall, depending on the stand size.
• Keep the TV away from dust-producing sources like stoves. It is suggested to clean the dust regularly.
How do I connect the power, antenna, and satellite cables to my PHILIPS 55OLED850?
Power Cable:
1. Insert the power cable into the POWER connector on the back of the TV.
2. Make sure the cable is securely inserted.
3. Ensure the power plug at the wall socket is accessible at all times.
Antenna Cable:
Insert the antenna plug firmly into the Antenna socket at the back of the TV. Use this connection for DVB-T and DVB-C input signals.
Satellite Dish:
Attach the satellite F-type connector to the satellite connection SAT at the back of the TV.
What are the main functions of the keys on the remote control for the PHILIPS 55OLED850?
Top Section:
• (Standby / On): Switch the TV on or to Standby. Long press to reboot.
• VOICE microphone: Used for Voice Search.
• AMBILIGHT: Select an Ambilight style.
• (SOURCES): Open or close the Sources menu.
• (DASHBOARD): Launch the Dashboard to access Settings, device controls, etc.
• (Google Voice Search): Start the Google Voice Search.
Middle Section:
• TV Guide: Open or close the TV Guide.
• OK key: Confirm a selection or setting. Opens the channel list while watching TV.
• Arrow / navigation keys: Navigate up, down, left, or right.
• OPTIONS (+): Open or close the options menu.
• (Back): Return to the previous channel or menu.
• Volume / Mute: Adjust volume or mute the sound.
• 123 key: Toggles hidden function keys (number and media playback keys).
• Quick Menu / MENU: Open the Quick Menu with typical TV functions.
• (HOME): Open the Home menu.
• (Channel): Switch to the next or previous channel.
Bottom Section:
• Colour keys: Direct selection of options. Blue key opens Help.
• NETFLIX: Launch the Netflix app.
• prime video: Launch the Amazon Prime Video app.
• Playback keys (hidden): Play, Pause, Rewind, Fast forward (available after pressing 123 key).
• YouTube: Launch the YouTube App.
• (Apps): Launch the “Your apps” page.
How do I pair the remote control with the PHILIPS 55OLED850?
The remote control uses both Bluetooth® and IR (infrared). To use advanced features like voice search, you must pair the remote with the TV.
During the initial TV installation, you will be prompted to press the Home + Back keys simultaneously to pair. It is recommended to complete pairing at this time.
If Pairing Was Lost or Skipped:
You can pair the remote control again at any time.
• Press the Home + Back key together for approximately 3 seconds to initiate pairing.
• Alternatively, go to Settings > Remote and accessories > Remote control settings > Pair remote control and follow the on-screen instructions.
During pairing, keep the remote control within 1 meter of the TV. A message will appear when the pairing is successful.
How do I use Voice Search with the PHILIPS 55OLED850 remote control?
Before using voice search, you must pair your remote control with the TV. To use Voice Search:
1. Press and hold the Google Voice Search key on the remote control. The blue light on the remote will light up, and the search field will open on the TV screen, indicating the microphone is active.
2. Speak what you are looking for with clear pronunciation.
3. Once you are done speaking, release the key to start the search.
4. In the list of search results, you can select the item you want.
How do I charge the remote control for my PHILIPS 55OLED850?
The remote control has a built-in rechargeable battery and can be charged in two ways:
Wired Charging:
Connect the included USB-C cable to the port on the front of the remote control and to a USB power supply device (5.0V 0.5A).
• A white LED at the microphone hole will glow during charging.
• The white LED will turn on fully when the charge is complete.
• No LED will blink if a charging fault is detected.
Wireless Charging:
The wireless charging coil is located at the Philips logo on the back of the remote. Place this area on a compatible Qi wireless charger pad. If not aligned properly, the white LED may blink rapidly.
How do I switch the PHILIPS 55OLED850 on, off, or reboot it?
Switch On:
Press the Standby/On button on the remote control. You can also press the small joystick key on the bottom of the TV.
Switch to Standby:
Press the Standby/On button on the remote control. In standby mode, the TV is still connected to mains power but consumes very little energy.
Switch Off Completely:
To switch the TV off completely, disconnect the power plug from the wall outlet.
Reboot:
Long press the Standby/On button on the remote control for three seconds to reboot the TV.
How do I use the physical keys on the PHILIPS 55OLED850 if the remote is unavailable?
If you cannot find your remote control, you can perform basic operations using the joystick key on the back of the TV.
1. With the TV on, press the joystick key to bring up the basic menu.
2. Press left or right to select Volume, Channel, or Sources.
3. Press up or down to adjust the volume or tune to the next/previous channel. You can also go through the list of sources.
4. The menu will disappear automatically.
To switch the TV to standby, select the power icon and press the joystick key.
How do I start a satellite or antenna channel installation on my PHILIPS 55OLED850?
Satellite Installation:
1. Select Settings > Channels and inputs > Channels > Satellite Installation and press OK. Enter your PIN code if necessary.
2. Select Search for Satellite and press OK.
3. Select Search and press OK. The TV will now search for satellites.
4. Select Install and press OK. The TV shows the current satellite installation setup.
5. Follow the on-screen instructions to select the number of satellites (or Unicable system) and complete the installation.
Antenna/Cable Installation (Reinstall All Channels):
1. Select Settings > Channels and Inputs > Channels > Antenna/Cable Installation and press OK.
2. Enter your PIN code if necessary.
3. Select Search for Channels and press OK.
4. Select Start and press OK.
5. Select Advanced channel reinstall and press OK.
6. Select the installation type: Antenna (DVB-T) or Cable (DVB-C).
7. Follow the on-screen instructions to complete the reinstallation.
How can I copy the channel list from my PHILIPS 55OLED850 to a USB drive?
You can copy the channel list from your TV to a USB flash drive (minimum 1 GB), which is useful for expert users or for transferring the list to another compatible Philips TV.
1. Switch on the PHILIPS 55OLED850. Ensure it has channels installed.
2. Plug in a USB flash drive.
3. Go to Settings > Channels and inputs > Channels > Channel List Copy and press OK.
4. Select Copy to USB and press OK. You may be asked to enter your Child Lock PIN code.
5. Once copying is complete, unplug the USB flash drive.
How can I upload a channel list from a USB drive to my PHILIPS 55OLED850?
The method for uploading a channel list depends on whether your TV has been installed already.
For a TV that has already been installed:
1. Plug in the USB flash drive that contains the channel list.
2. Go to Settings > Channels and inputs > Channels > Channel List Copy > Copy to TV and press OK. Enter your PIN code if necessary.
3. The TV will notify you when the copy is successful. Unplug the USB flash drive.
For a TV that is not yet installed:
1. Plug in the power to start the initial installation. Select your language and country. You can skip the channel search and finish the installation.
2. Plug in the USB flash drive with the channel list.
3. Follow the same steps as for an installed TV (go to Settings > Channels and inputs > Channels > Channel List Copy > Copy to TV).
How do I open the channel list and search for a specific channel on my PHILIPS 55OLED850?
To Open the Channel List:
1. Press the TV button to switch to live TV.
2. Press the OK key to open the current channel list.
To Search for a Channel:
1. With the channel list open, press the + OPTIONS button.
2. Select Select Channel List and press OK.
3. Select Filter Antenna Channels or Filter Cable Channels and press OK.
4. Select Search Channel and press OK to open a text field.
5. Enter a channel name using the on-screen keyboard.
6. Select Apply and press OK. The TV will display a list of matching channel names.
How do I lock or unlock a channel on the PHILIPS 55OLED850?
To prevent children from watching a specific channel, you can lock it. You will need the 4-digit Child Lock PIN code to watch a locked channel.
To Lock a Channel:
1. Press the TV button and then press OK to open the channel list.
2. Select the channel you want to lock.
3. Press + OPTIONS and select Lock Channel, then press OK.
4. Enter your 4-digit PIN code if prompted. A locked channel is marked with a lock icon.
To Unlock a Channel:
1. In the channel list, select the channel you want to unlock.
2. Press + OPTIONS and select Unlock Channel, then press OK.
3. Enter your 4-digit PIN code if prompted.
How do I create and manage a Favourite Channels list on my PHILIPS 55OLED850?
You can create up to 4 lists of favourite channels for easy navigation.
Create a Favourites List:
1. While watching TV, press OK to open the channel list.
2. Press + OPTIONS.
3. Select Create Favourites List and press OK.
4. In the list on the left, select a channel you want to add and press OK. The channel will appear in the list on the right.
5. Continue adding channels as needed.
6. When finished, press the Back button. The TV will ask you to rename the list.
Edit Favourites (Rename, Remove, Reorder):
1. Open the Favourites List you wish to edit.
2. Press + OPTIONS.
3. Select the desired action: Rename Favourites List, Remove Favourites List, or Reorder Channels and follow the on-screen instructions.
How do I use the TV Guide on the PHILIPS 55OLED850?
The TV Guide shows a list of current and scheduled TV programmes.
Open the TV Guide:
Press the TV GUIDE button on the remote control. Press it again to close.
Tune to a Programme:
From the TV Guide, use the navigation keys to select a current programme and press OK to switch to that channel.
View Programme Details:
1. Select a programme in the guide.
2. Press + OPTIONS, select Programme Info, and press OK.
What is HDMI ARC/eARC and how do I use it with my PHILIPS 55OLED850?
HDMI ARC (Audio Return Channel) and eARC (Enhanced Audio Return Channel) allow you to send audio from the TV back to a compatible Home Theatre System (HTS), soundbar, or AV receiver through the same HDMI cable that is sending video to the TV. This eliminates the need for a separate audio cable.
On your PHILIPS 55OLED850, only HDMI 2 supports ARC and eARC.
To use it, connect your ARC/eARC-compatible audio device to the HDMI 2 port on the TV using an Ultra High-speed HDMI cable.
How do I configure the HDMI Ultra HD settings on my PHILIPS 55OLED850 for different devices?
To ensure the best signal quality from your connected HDMI devices, you can set the signal quality for each HDMI port. First, switch to the HDMI source you want to configure.
Go to Settings > Channels and inputs > External Inputs > HDMI (port) > HDMI Ultra HD.
Choose from the following options:
• Standard: For older devices. Allows maximum resolution up to Ultra HD (50Hz or 60Hz) YCbCr 4:2:0.
• Optimal: For modern 4K devices like a 4K Blu-ray player or streaming box. Enables the highest quality signal, up to Ultra HD (100Hz/120Hz).
• Optimal (Auto Game xxxHz Pro): For gaming. Enables all gaming features like Variable Refresh Rate (VRR), FreeSync Premium, and G-Sync, and automatically switches the Picture style to Game.
• Automatic: The TV will automatically match the setting to your connected HDMI device.
If you experience a distorted picture or sound, try setting it to Standard.
How do I connect a Game Console to my PHILIPS 55OLED850 for the best performance?
For the best quality, connect your game console to HDMI 1 or HDMI 2 on your PHILIPS 55OLED850 using an Ultra High speed HDMI cable.
If you are also using an external audio system (like a soundbar) with HDMI ARC/eARC support, the recommended connection is:
1. Connect the game console’s HDMI output to the TV’s HDMI 1 port.
2. Connect the TV’s HDMI 2 (ARC/eARC) port to the external audio system’s HDMI input.
For the best audio matching the video, set the TV Audio output to Multichannel (bypass) by going to: Settings > Display and sound > Audio output > Digital out format.
How do I safely remove a USB storage device from the PHILIPS 55OLED850?
To prevent damage to your USB storage device, you should eject it safely before unplugging it.
1. Press the HOME button.
2. Select the USB drive under Dashboard > Notifications from the top-right corner and press OK.
3. Select your device and press OK.
4. Select Eject and press OK.
5. Wait until the eject procedure is finished, then you can safely pull out the USB storage device.
How can I connect my PHILIPS 55OLED850 to a wireless network (Wi-Fi)?
To connect your TV to the Internet wirelessly, you need a Wi-Fi router with a high-speed internet connection.
1. Go to Settings > Network and Internet > Wi-Fi and ensure it is set to On.
2. In the list of found networks, select your wireless network.
3. Enter your encryption key (password) for the network – typically WPA2 or WPA3. If you have previously connected to this network, you can just select OK to connect immediately.
4. A message will be shown when the connection is successful.
If your network name is hidden (SSID broadcast is off), select Add New Network and enter the name manually.
How do I use Apple AirPlay and HomeKit with my PHILIPS 55OLED850?
Streaming with AirPlay:
You can stream media from your Apple devices to the TV. Ensure your Apple device and TV are on the same Wi-Fi network.
1. On your TV, go to Settings > Channels and inputs > Apple AirPlay and HomeKit.
2. Make sure AirPlay is turned On.
3. On your Apple device, select the AirPlay icon and choose your PHILIPS 55OLED850 TV to start streaming.
Adding TV to Apple HomeKit:
You can add your TV to HomeKit to control it via your Apple devices.
1. On your TV, go to Settings > Channels and inputs > Apple AirPlay and HomeKit.
2. Under the HomeKit section, select Set UP to generate a QR code on the screen.
3. On your Apple device, open the Home app, tap to add an accessory (+), and scan the QR code shown on the TV.
4. Follow the instructions on your Apple device to complete the setup.
How do I adjust the picture settings on my PHILIPS 55OLED850?
For easy picture adjustment, you can select a preset AI Picture Style. Go to Settings > Display and sound > Picture > AI Picture style. Preset styles include:
• Personal: Preferences set during first start-up.
• Crystal Clear: Ideal for daylight viewing.
• Home Cinema: For a daily movie experience.
• ECO: Most energy-conscious setting.
• Filmmaker Mode: For watching movies with original studio effect.
• Game: Ideal for playing games.
• Monitor: Ideal for computer display.
The TV also offers specific HDR styles (e.g., HDR Personal, HDR Game) when an HDR signal is detected, and Dolby Vision styles (e.g., Dolby Vision Bright, Dolby Vision Game) when a Dolby Vision signal is detected.
For more advanced adjustments, explore the other menus within Settings > Display and sound > Picture, such as Contrast, Colour, Sharpness, and Motion.
How do I adjust the picture format to fill the screen on my PHILIPS 55OLED850?
If the picture is not filling the entire screen, you can adjust the format.
1. Go to Settings > Display and sound > Screen > Picture format.
2. Select one of the basic settings:
• Fill Screen: Automatically enlarges the picture to fill the screen with minimal distortion.
• Fit to Screen: Zooms in to fill the screen without distortion, though black bars may be visible.
• Wide Screen: Zooms the picture to 16:9 full screen.
• Original: Zooms to fit the screen while maintaining the original aspect ratio.
To adjust the format manually, select Advanced within the Picture format menu. You can then use Shift, Zoom, and Stretch to precisely adjust the picture.
How can I adjust the sound settings on my PHILIPS 55OLED850?
For easy sound adjustment, you can select a preset Sound Style. Go to Settings > Display and sound > Sound > Sound style. The available styles are:
• AI mode: Intelligently switches the sound style based on the audio content.
• Original: Most neutral sound setting.
• Entertainment: Ideal for watching movies.
• Music: Ideal for listening to music.
• Spatial Music: Ideal for gaming.
• Dialogue: Ideal for speech.
• Personal: Accesses more in-depth sound settings which you can customize.
You can also adjust TV placement (On a TV stand or On the wall) for optimal sound reproduction via Settings > Display and sound > Sound > TV placement.
What is Multi View and how do I use it on my PHILIPS 55OLED850?
Multi View allows you to watch two video sources on the screen at the same time, either Side-by-Side or with one in a smaller Picture-in-Picture window.
Activation and Deactivation:
Press the Quick Menu/MENU button, select Multi View, and press OK to open the Multi View settings menu. To deactivate it, select Exit Multi View from the top of this menu.
Multi View Settings:
In the Multi View settings menu, you can:
• Select the video source for the Main view (View 1) and Sub view (View 2). Sources can be Satellite channels, Antenna/Cable channels, or HDMI/USB inputs.
• Change the view mode between Side by Side and Picture in Picture.
• Enable/disable Dual sound to output audio from both sources and adjust the balance.
How do I turn Ambilight on or off and change its style on the PHILIPS 55OLED850?
Turn Ambilight On or Off:
1. Press the AMBILIGHT button on the remote control.
2. The Ambilight settings menu will appear. Press OK on the ‘Enable’ option to toggle Ambilight on or off.
Change Ambilight Style:
You can change the Ambilight style to match what you are watching or listening to.
1. Go to Settings > Display & sound > Ambilight > Ambilight style.
2. Select a preset style:
• Standard: For day-to-day TV watching.
• Sports: Ideal for sports programmes.
• Cinema: Ideal for movies.
• Gaming: Ideal for playing games.
• Music: Follows the dynamics of the sound.
• Fixed colour: Select a static colour of your choice.
You can also enable AI Ambilight style, which automatically adjusts the style for different use cases.
How do I install or manage apps on my PHILIPS 55OLED850?
You can find and install new apps from the Google Play™ Store.
To Install an App:
1. Press the HOME button and select the Apps tab.
2. Select the Google Play Store app and open it. You must be signed in with a Google Account.
3. Select the app you want to install and press OK.
4. Once installed, you can Open the app or Uninstall it from this screen.
To Start or Stop an App:
1. Press the HOME button.
2. Move to the ‘Your apps’ row, select the app you want, and press OK to start it.
3. To stop an app, press the Back button repeatedly or press the EXIT button.
To Manage Apps (Clear Cache, Uninstall):
1. Go to Settings > Apps.
2. Select See all apps to view your installed apps.
3. Select an app to view its options, such as clearing cache, clearing data, or uninstalling.
How do I update the system software on my PHILIPS 55OLED850?
You can update the TV software from the Internet or from a USB drive.
Update from Internet (Recommended):
1. Ensure the TV is connected to the internet.
2. Go to Settings > System > About > System update > Internet (recommended) and press OK.
3. The TV will check for an update. If one is available, you can start the update immediately.
4. The update can take several minutes. Do not press any keys on the TV or remote during the process. The TV will restart when finished.
Update from USB:
This is a more advanced method requiring a computer and a USB drive (at least 2GB free). Please follow the detailed instructions in the user manual to first download the identification file from the TV to the USB, use that file on a computer to download the correct software, and then install it on the TV from the USB drive.
You can also enable Automatic Software Update in the System update menu to have the TV download and install updates automatically while in standby.
How can I perform a factory reset on my PHILIPS 55OLED850?
You can reset your TV to its original factory settings. This will redo the complete TV installation, and all settings will be reset and installed channels will be replaced.
1. Go to Settings > System > About > Reset > Factory reset and press OK.
2. Enter your PIN code if necessary.
3. The TV will reinstall completely. The installation can take a few minutes.
How do I set the various power-saving timers on the PHILIPS 55OLED850?
Sleep Timer:
This switches the TV to standby after a preset time. Go to Quick Menu / MENU > Frequent Settings > Sleep timer or Settings > System > Power and Energy > Sleep timer. You can set the time from 10 to 60 minutes, or Off.
Shut-off Timer:
This turns off the TV automatically to save energy. Go to Settings > System > Power and Energy > Shut-off timer. You can set different timers for when the TV is inactive or when you are actively watching.
Screen Off:
This turns off the screen to save energy while audio continues to play. Go to Settings > System > Power and Energy > Screen off. To turn the screen back on, press any key on the remote (except Ambilight, Volume, and 123 keys).
Switch Off Timer:
This automatically switches the TV off after a set period to save energy. Go to MENU > Eco settings > Switch off timer. You can set the time from 30 to 240 minutes, or Off. This timer is based on user interaction with the remote.
How do I use Google Cast to cast content to my PHILIPS 55OLED850?
If an app on your smartphone or tablet supports Google Cast, you can cast its content to your TV screen. Your mobile device and the TV must be connected to the same Wi-Fi home network. This feature only works in Google TV Mode.
1. On your smartphone or tablet, open an app that supports Google Cast (e.g., YouTube, Netflix).
2. Tap the Google Cast icon within the app.
3. Select your PHILIPS 55OLED850 from the list of available devices.
4. Press play on your mobile device. The content you selected should begin playing on the TV.
How do I pair a Bluetooth device like headphones or a speaker with my PHILIPS 55OLED850?
Position the Bluetooth® device within 5 meters of the TV before pairing.
1. Switch on your Bluetooth® device and put it in pairing mode.
2. On your TV, go to Settings > Remote and accessories > Pair accessory.
3. Select Search and press OK. Follow the on-screen instructions.
4. The TV will search for devices. Select your device from the list to pair it. The TV will then store the connection.
Once paired, you can select the device to play the TV sound through it.
How do I use the Gaming Bar on my PHILIPS 55OLED850?
The Gaming Bar is a control center for information and settings while playing a game. It is available for HDMI sources when the Picture style is set to Game, HDR Game, or Dolby Vision Game.
Activation:
When the TV automatically switches to Game mode, a message will appear. Press OK to activate the Game bar. You can also long-press the MENU button to enable/disable it.
Information Displayed:
The bar shows key gaming information such as current FPS (frame rate), HDMI port info, VRR type, resolution, and HDR format.
Game Tools:
The bar provides quick access to tools like:
• Crosshair: An on-screen dial point.
• Shadow enhancer: Boosts dark detail visibility.
• Colour filter: Applies a visual filter effect.
Settings:
Select the settings icon on the bar to access quick links for Motion, HDR tone mapping, All picture settings, Ambilight, and Sound style. You can also create, save, and switch between up to 10 custom profiles for different games.
How do I set up Amazon Alexa to control my PHILIPS 55OLED850?
To control your TV with Alexa, you will need a Philips Smart TV that supports Alexa, an Amazon Echo device, a Google account, and a mobile device with the Alexa app.
Setup on TV:
1. On your TV, go to Settings > Network and Internet > TV control with Amazon Alexa to start the setup process.
2. Follow the on-screen instructions. You will need to accept the Privacy Policy, name your TV, and sign in to your Google account.
Setup in Alexa App:
1. On your mobile device, open the Amazon Alexa companion app and sign in with the same Google account.
2. Enable the “Philips Smart TV Voice Control” skill.
3. Link your Google account within the skill.
4. Discover devices. Your TV should be found.
After setup is complete, you can use voice commands like “Alexa, turn on the TV” or “Alexa, change channel to 5 on the TV.”
What should I do if the PHILIPS 55OLED850 does not switch on?
• Disconnect the power cable from the power outlet. Wait for one minute, then reconnect it.
• Make sure that the power cable is securely connected to both the TV and the wall outlet.
What can I do if the picture on my PHILIPS 55OLED850 is distorted or does not fit the screen?
No Picture / Distorted Picture:
• Check that the antenna is properly connected.
• Make sure the correct device is selected as the display source in the Sources menu.
• Ensure the external device is connected properly.
Sound but No Picture:
• Try changing to other video sources and then back to the original source. If that doesn’t work, restore the picture style in Picture settings or perform a Factory reset in the General settings.
Picture Does Not Fit the Screen:
• Change to a different picture format.
• Change the Picture format setting to “Original”.
Picture Settings Change After a While:
• Make sure that the Location setting is set to “Home” and not “Shop”. You can find this in Settings > System > Retail mode settings > Location.
How can I troubleshoot sound issues on my PHILIPS 55OLED850?
If you experience no sound or poor sound quality:
• Make sure that the sound settings are correctly set.
• Ensure all cables are properly connected.
• Make sure the volume is not muted or set to zero.
• If using a Home Theatre System (HTS), make sure the TV’s audio output is connected to the audio input on the HTS.
• Some devices may require you to manually enable HDMI audio output. Check the documentation for your connected device.
• If HDMI audio is enabled but you still don’t hear anything, try changing the device’s digital audio format to PCM (Pulse Code Modulation).
What should I do if my menu language on the PHILIPS 55OLED850 is wrong and I can’t read it?
You can change the language back to your preferred language by following these steps precisely:
For Google TV Mode:
1. Press the DASHBOARD key on the remote control to open the Dashboard menu.
2. Select the settings icon (gear) and press OK.
3. Press the down arrow 6 times and press OK to enter the System menu.
4. Press the down arrow 3 times and press OK to enter the Language menu.
5. Select your language from the list and press OK.
For Basic Mode:
1. Press the DASHBOARD key on the remote control.
2. Select the settings icon (gear) and press OK.
3. Press the down arrow 7 times and press OK to enter the System menu.
4. Press the down arrow 3 times and press OK to enter the Language menu.
5. Select your language and press OK.
CLICK HERE TO DOWNLOAD PHILIPS 55OLED850 (01) PDF DOCUMENT
