PANASONIC FZ-40A (01) PDF MANUAL

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How do you open the Control Panel?

There are two ways to open the Control Panel:

  1. Click (Start) – [All apps] – [Windows Tools] – [Control Panel].
  2. Click (Start) – [Settings].

How do you mute the startup sound on Windows?

The startup sound is muted as the factory default. To mute the startup sound:

  1. Right-click (Speakers) on the taskbar corner, and click [Sound settings] – [More sound settings] – [Sounds].
  2. Remove the check mark from [Play Windows Startup sound], and click [OK].

How do you update to the latest patches and service packs for Windows?

  1. Click (Start) – [Settings] – [Windows Update].
  2. Click [Check for updates].

How do you attach and detach the keyboard?

IMPORTANT

  • Be sure to turn off the computer before attaching or detaching the keyboard.
  • You cannot use the removed keyboard again.
  • Do not pull the flat cable (G) connecting the keyboard and stack type connector (F) forcibly.

To attach and detach the keyboard:

  1. Turn off the computer and disconnect the AC adaptor.
  2. Remove the battery pack.
    • If you are using a second battery pack, remove it as well.
  3. Remove the screws (A) and the keyboard plate (B). Use the PH 1 (PH #1) screwdriver.
  4. Lift the keyboard from the screen side. Note that the back side of the keyboard is affixed a seals ©.
  5. Remove the screws (D) and disconnect the stack type connector (E). Use the PH 1 (PH #1) screwdriver.
  6. Connect the stack type connector of the other language-specific keyboard.
  7. Tighten the screws (H) firmly. Use the PH 1 (PH #1) screwdriver. Use 3 screws. Recommended tightening torque: 0.45 N•m ± 0.05 N•m (4.5 kgf•cm ± 0.5 kgf•cm)
  8. Remove the release paper (I).
  9. Insert the projection parts (J) of the keyboard into the (K) parts, and attach it while lowering.
  10. Attach the keyboard plate (L) and tighten the screws (M) firmly. Use the PH 1 (PH #1) screwdriver. Use 3 screws. Recommended tightening torque: 0.45 N•m ± 0.05 N•m (4.5 kgf•cm ± 0.5 kgf•cm)
  11. Insert the battery pack and connect the AC adaptor.

What options are available for the rear expansion area?

Option Description
FZ-VCN401 VGA Port / Serial Port / 2nd LAN Port
FZ-VCN402 Serial Port / USB 3.2 Gen 1 (Type-A) Port / HDMI Port
FZ-VCN403 USB 3.2 Gen 1 (Type-A) Port / USB 3.2 Gen 1 (Type-A) Port / HDMI Port

How do you insert an option into the rear expansion area?

IMPORTANT It is recommended that you turn off the computer completely by following these steps:

  1. Click (Start) – [Settings] – [System] – [Recovery].
  2. Click [Restart now] in “Advanced startup”.
  3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
  4. Click [Turn off your PC].

To insert an option into the rear expansion area:

  1. Turn off the computer and disconnect the AC adaptor.
  2. Remove the battery pack.
    • If you are using a second battery pack, remove the second battery pack as well.
  3. Slide the latch (A) to the arrow direction.
  4. Open the cover (B).
  5. Insert an option into the rear expansion area.
    • If an option has not been inserted, proceed to step 2.

To remove an option from the rear expansion area:

  1. Remove the screws © and pull the tab (D) to pull out an option. Use the PH 1 (PH #1) screwdriver.
  2. Insert a new option until it securely fits the connector.
  3. Tighten the screws (E) firmly. Use the PH 1 (PH #1) screwdriver. Use 2 screws. Recommended tightening torque: 0.45 N•m ± 0.05 N•m (4.5 kgf•cm ± 0.5 kgf•cm)
  4. Close the cover until it clicks.
  5. Insert the battery pack.

What options are available for the right expansion area?

Option Description
FZ-VZSU1XU Second Battery Pack
FZ-VSC401 Smart Card Reader

How do you insert an option into the right expansion area?

IMPORTANT It is recommended that you turn off the computer completely by following these steps:

  1. Click (Start) – [Settings] – [System] – [Recovery].
  2. Click [Restart now] in “Advanced startup”.
  3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
  4. Click [Turn off your PC].

To insert an option into the right expansion area:

  1. Turn off the computer and disconnect the AC adaptor.
  2. Remove the battery pack.
    • If you are using a second battery pack, remove it as well.
  3. Slide the latch (A) to the arrow direction.
  4. Slide the latch (A) down to unlock the cover.
  5. Open the cover (B).
  6. Insert an option to the right expansion area.
    • If an option has not been inserted, proceed to step 3.

To remove an option from the right expansion area:

  1. For models with a Smart Card Reader only, slide the latch © until the orange-colored sign appears in the indicator (D).
  2. Pull the tab (E) to pull out an option.
  3. Insert an option until it securely fits the connector.
  4. When using a Smart Card Reader, slide the latch (F) until the orange-colored sign disappears in the indicator (G).
  5. Close the cover (H) until it clicks.
  6. Slide the latch (I) to the arrow direction to lock the cover.
  7. Insert the battery pack.

What options are available for the left expansion area?

Option Description
FZ-VBR401 Barcode Reader
FZ-VDM401 DVDMULTI Drive Pack
FZ-VDM402 DVD-ROM Drive Pack
FZ-VBD401 Blu-ray Disc Drive Pack
FZ-V2S400 SSD Pack (512 GB)
FZ-V2S401 SSD Pack (1 TB)
FZ-VSC402 Smart Card Reader

How do you insert an option into the left expansion area?

IMPORTANT It is recommended that you turn off the computer completely by following these steps:

  1. Click (Start) – [Settings] – [System] – [Recovery].
  2. Click [Restart now] in “Advanced startup”.
  3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
  4. Click [Turn off your PC].

To insert an option into the left expansion area:

  1. Turn off the computer and disconnect the AC adaptor.
  2. Remove the battery pack.
    • If you are using a second battery pack, remove it as well.
  3. While sliding the latch (A) to the arrow direction, open the cover (B).
  4. Insert an option to the left expansion area.
    • If an option has not been inserted, proceed to step 3.

To remove an option from the left expansion area:

  1. Remove the screw © and slide the latch (D) until the orange-colored sign appears in the indicator (E). Use the PH 1 (PH #1) screwdriver.
  2. Pull the tab (F) to pull out an option.
    • For models with a DVDMULTI Drive Pack, DVD-ROM Drive Pack or Blu-ray Disc Drive Pack, press the release handle (G) and pull the release handle (G) to pull out an option.
  3. Insert an option until it securely fits the connector.
  4. When using a DVDMULTI Drive Pack, DVD-ROM Drive Pack or Blu-ray Disc Drive Pack, press the release handle (H) to set in.
  5. Slide the latch (I) until the orange-colored sign disappears in the indicator (J) and tighten the screw (K) firmly. Use the PH 1 (PH #1) screwdriver. Use 1 screw. Recommended tightening torque: 0.45 N•m ± 0.05 N•m (4.5 kgf•cm ± 0.5 kgf•cm)
  6. Close the cover until it clicks.
  7. Insert the battery pack.

What options are available for the palm rest expansion area?

Option Description
FZ-VNF401 Contactless Smart Card Reader
FZ-VFP401 Fingerprint Reader (Windows Hello)
FZ-VFP402 Fingerprint Reader (Windows Hello, Multi User authentication)

How do you insert an option into the palm rest expansion area?

IMPORTANT It is recommended that you turn off the computer completely by following these steps:

  1. Click (Start) – [Settings] – [System] – [Recovery].
  2. Click [Restart now] in “Advanced startup”.
  3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
  4. Click [Turn off your PC].

To insert an option into the palm rest expansion area:

  1. Turn off the computer and disconnect the AC adaptor.
  2. Remove the battery pack.
    • If you are using a second battery pack, remove it as well.
  3. Insert an option to the palm rest expansion area. Note that the dummy cover may have been inserted.

To remove an option from the palm rest expansion area:

  1. Remove the screws (A). Use the PH 1 (PH #1) screwdriver.
  2. Remove an option.
  3. Insert an option until it securely fits the connector.
  4. Tighten the screws (B) firmly. Use the PH 1 (PH #1) screwdriver. Use 4 screws. Recommended tightening torque: 0.45 N•m ± 0.05 N•m (4.5 kgf•cm ± 0.5 kgf•cm)
  5. Insert the battery pack.

How do you create a recovery disc?

Preparation

  • Blank discs (refer to the screen for information about usable types of discs and required numbers of discs) or a USB storage device
  • For models without a DVD MULTI Drive Pack and Blu-ray Disc Drive Pack, prepare a commercially available optical drive if you are using DVD/BD media to create a recovery disc.
  • Connect the AC adaptor and do not remove it until the operation is complete.
  • Close all applications except for this utility.
  • Remove all peripherals (excluding the device that will be used to create the recovery disc).
  • Turn off the wireless function.

NOTES

  • When this computer is driven by USB Power Delivery, the recovery disc cannot be created. Connect the supplied AC adaptor.
  • If the recovery partition is deleted, you cannot create recovery disc(s).

When using a USB storage device to create a recovery disc:

  • Any previously existing data stored on the USB storage device will be deleted.
  • USB storage devices with capacities insufficient for creating a recovery disc cannot be used.
  • USB storage devices that are partitioned cannot be used.
  • USB storage devices that are recognized as SCSI (i.e., UASP devices) cannot be used.

IMPORTANT Do not perform the following operations until creating the recovery disc is complete:

  • Shut down or restart Windows.
  • Enter modern standby (sleep) or hibernation.
  • For models without a DVDMULTI Drive Pack and Blu-ray Disc Drive Pack, do not remove the commercially available optical drive or USB storage device being used for recovery disc creation.
  • If you interrupted creating a recovery disc, a message of failure may appear in step 10 screen below. In this case, restart the computer, and create a new recovery disc again.

To create a recovery disc:

  1. Sign in to Windows as an administrator.
  2. Connect the device being used to create the recovery disc to the unit.
    • For DVD/BD media:
      1. For models without a DVDMULTI Drive Pack and Blu-ray Disc Drive Pack, connect the commercially available optical drive to the USB Port.
      2. Set a disc into the optical disc drive or the commercially available optical drive.
    • For USB storage devices:
      1. Connect the USB storage device to the USB port.
  3. Click (Start) – [All apps] – (Panasonic PC Recovery Disc Creation Utility). If the “User Account Control” is displayed, click [Yes].
  4. Click [Next].
  5. Confirm on-screen information ([Select OS Image] and [Number of discs required]), and then click [Next].
  6. Select the drive to which the disc or USB storage device is connected, and click [Next].
  7. Click [Next].
  8. In the case of DVD/BD media, select the [Write Speed].
  9. Click [OK]. Creation of the recovery disc (i.e., writing) starts. Wait a moment for the process to complete.
  10. Finish creation of the recovery disc as follows:
  • For DVD/BD media:
    1. Remove the disc when “Recovery disc #1 complete.” appears, and label the disc to avoid losing it. Do not use sharp objects that may leave a mark.
    2. If the recovery disc spans multiple discs, insert the next disc.
    3. Click [OK].
    4. Follow the on-screen instructions to create all the recovery discs.
    5. Click [OK] on the “All recovery discs complete.” screen.
  • For USB storage devices:
    1. Click [OK] on the “All recovery discs complete.” screen.
    2. Perform “Safely Remove Hardware and Eject Media”, and remove the USB storage device.

NOTES

  • The disc created with this utility is only for this computer. You cannot use it for others.
  • Additional applications cannot be recovered even if you use a recovery disc created with this utility.
  • If you fail to create a recovery disc or an error message appears, try either of the following procedures:
    • Insert the disc or USB storage device correctly.
    • Check the disc or USB storage device condition.
    • Restart the computer and try to create a recovery disc again.
    • Contact Panasonic Technical Support.

How do you create a backup of the flash memory data?

To create a backup of the flash memory to another storage media (e.g., external hard disk):

  1. Connect the storage media.
  2. Click (Start) – [All apps] – [Windows Tools] – [Control Panel].
  3. Click [System and Security] – [Backup and Restore (Windows 7)].
  4. Click [Create a system image]. Follow the on-screen instructions.

NOTE Connect the AC adaptor and do not remove it until the backup is complete.

How do you restore the flash memory data?

  1. Connect the storage media that was used to create the backup.
  2. Click (Start) – [Settings] – [System] – [Recovery].
  3. Click [Restart now] in “Advanced startup”.
  4. Click [Restart now] on the “We’ll restart your device so save your work” screen.
  5. Click [Troubleshoot] – [Advanced options].
  6. Click [See more recovery options].
  7. Click [System Image Recovery]. Follow the on-screen instructions.

How do you open the camera cover?

  1. Slide the camera cover to the arrow direction.

How do you slide the camera cover?

Slide the camera cover to the arrow direction.

How do I use the touchpad?

Use the touchpad to move the cursor on the screen and perform computer operations.

What are the touchpad functions and their operations?

Function Operation
Move cursor Move the tip of your finger over the work surface.
Click (Tap) Tap a touchpad or press a left button. Right-click: press a right button.
Double click (Double tap) Tap a touchpad quickly two times or press a left button quickly two times.
Vertical scroll Trace the right edge of the touchpad vertically with a finger.

How do I disable or enable the touchpad?

  1. Press ≪ Fn≫ + ≪ Esc≫ .

What should I note when the touchpad is disabled?

When the touchpad is disabled, it will remain disabled until you press ≪ Fn≫ + ≪ Esc≫ again, even if the computer restarts.

How should I handle the touchpad?

  • By design, the touchpad is to be used with a fingertip only. Do not place any object on the work surface or press down forcefully with sharp-pointed objects (e.g., nails) or hard objects that can leave marks (e.g., pencils and ball point pens).
  • Try to avoid having any harmful substances, such as oil, come in contact with the touchpad. The cursor may not work properly in such cases.

How do I clean the touchpad when it gets dirty?

Wipe to remove dirt by using a dry soft cloth such as gauze or a soft cloth first applied with detergent diluted with water and then thoroughly wrung. Do not use benzene or thinner, or rubbing alcohol. Doing so may adversely affect the surface, e.g., discoloration. In addition, do not use commercially available household cleaners and cosmetics, as they may contain components harmful to the surface.

What should I note about key combinations?

  • Do not repeatedly press the keys in quick succession.
  • Do not use the key combinations together with touchpad (external mouse), touchscreen, programmable buttons or other key operations.
  • Do not use the key combinations before you sign in to Windows. Wait until the drive indicator and the microSD memory card indicator turn off. On the Setup Utility screen, you can use the key combinations of ≪ Fn≫ + ≪ F1≫ and ≪ Fn≫ + ≪ F2≫ .
  • The key combinations may not work with some applications.
  • The pop-up display shown in the table below appears after signing in to Windows. It may not appear in some application conditions.
  • The key combination setting for the 10-key area can be changed with Setup Utility.

What is the function of the ≪ Fn≫ +≪ Esc≫ key combination?

It turns the touchpad on/off. You can select on/off of the touchpad.

What is the function of the ≪ Fn≫ +≪ F1≫ and ≪ Fn≫ +≪ F2≫ key combination?

It controls LCD brightness (≪ Fn≫ +≪ F1≫ = down /≪ Fn≫ +≪ F2≫ = up). A slide bar appears.

What is the function of the ≪ Fn≫ +≪ F3≫ key combination?

It switches the display mode.

How do I switch the display mode when an external display is connected?

  1. Press≪ Fn≫ +≪ F3≫ .
  2. Click the display mode.

What are some important notes to remember when switching the display mode?

  • Do not press any keys until the display has finished switching.
  • Do not use this function:
    • When playing motion video such as DVD or MPEG.
    • When an external display is not connected.
    • When showing a game screen such as pinball.

What is the function of the ≪ Fn≫ +≪ F4≫ key combination?

It turns the speaker on/off. You can check the status of speaker by seeing an icon on the taskbar corner. A slide bar appears. : Mute

What is the function of the ≪ Fn≫ +≪ F5≫ and ≪ Fn≫ +≪ F6≫ key combination?

It controls the volume (≪ Fn≫ +≪ F5≫ = down /≪ Fn≫ +≪ F6≫ = up).

What are some notes to remember about controlling volume?

  • When fine-tuning the sound volume, press and hold ≪ Fn≫ , and press ≪ F5≫ or ≪ F6≫ intermittently.
  • This does not work on speakers connected to the USB port.

What is the function of the ≪ Fn≫ +≪ F7≫ key combination?

It puts the computer in Modern standby (Sleep).

What is the function of the ≪ Fn≫ +≪ F8≫ key combination?

It turns Concealed Mode on/off. You can select on/off of indication status the following devices:

  • LCD Backlight
  • LED
  • Sound
  • Wireless Radio
  • Backlit Keyboard <Only for model with backlit keyboard>
  • Touchscreen

What should I note about Concealed Mode?

  • The camera indicator cannot be turned off.
  • [Concealed Mode] is set to [Enabled] as the factory default.
  • You can set the devices turned off in [Concealed Mode Configuration] with Setup Utility.
  • If you press ≪ Fn≫ + ≪ F8≫ in succession, the concealed mode may not be switched. More than 4 seconds interval is necessary to switch on/off.

What is the function of the ≪ Fn≫ +≪ F9≫ key combination?

It displays the remaining battery power (when the battery pack is inserted in the computer).

What is the function of the ≪ Fn≫ +≪ F10≫ key combination?

It turns Airplane Mode on/off. You can select on/off of the Airplane Mode.

What is the function of the ≪ Fn≫ +≪ F12≫ key combination?

<Only for model with backlit keyboard> Backlit keyboard on/off. When you press the keys, the luminance of backlit keyboard is changed. (Four steps and off).

What should I note about the backlit keyboard?

  • The one step is designed to be used in dark places. It does not appear to glow in bright places, but this is not a malfunction.
  • You cannot change the color of the backlit keyboard.
  • When switched to [Night Mode] of “Panasonic PC Day Night Mode Utility”, if you add a check mark to [Backlit Keyboard],≪ Fn≫ +≪ F12≫ is disabled.

What are the functions of the ≪ Fn≫ +≪ 1≫ , ≪ Fn≫ +≪ 2≫ , ≪ Fn≫ +≪ 3≫ , and ≪ Fn≫ +≪ 4≫ key combinations?

These key combinations have the following functions:

  • ≪ Fn≫ +≪ 1≫ ( Programmable Buttons/Keys)
  • ≪ Fn≫ +≪ 2≫ ( Programmable Buttons/Keys)
  • ≪ Fn≫ +≪ 3≫ ( Programmable Buttons/Keys)
  • ≪ Fn≫ +≪ 4≫ ( Programmable Buttons/Keys)

What should I note about the key combinations for LCD Backlight and Sound?

When [LCD Backlight] and [Sound] are set to [OFF] on the [Concealed Mode Configuration] menu and the concealed mode is turned on, these key combinations are disabled.

What should I note about the key combinations for Sound?

When [Sound] is set to [OFF] on the [Concealed Mode Configuration] menu and the concealed mode is turned on, the sound volume setting of Windows does not show mute state. However, audio from the speaker is not heard.

What is another way to turn on/off the concealed mode?

You can also turn on/off the concealed mode by pressing≪ F8≫ . Change the [Trigger Key] setting in the sub-menu of [Concealed Mode Configuration] in the [Main] menu of the Setup Utility.

What should I note about the key combination for Backlit Keyboard?

When [Backlit Keyboard] is set to [OFF] on the [Concealed Mode Configuration] menu and the concealed mode is turned on, the pop-up display does not appear.

What Hotkey settings can I make?

  • Fn key lock
  • Make sound when Fn Key is pressed
  • Display icon in notification area

How do I lock the Fn key?

When you press≪ Fn≫ , the key is locked (pressed-down) until you press another key. Use this when pressing difficult key combinations.

How do I enable Fn key lock?

  1. Click (Start) – [All apps] – (Panasonic PC Settings Utility) – (Settings) – (Buttons / Keys).
  2. Make the settings under “Fn Key”. [Use Fn Key lock]

How do I use the Fn key lock?

  1. Press≪ Fn≫ once. (Locked)
  2. Press another key. (Lock released)

How do I use successive ≪ Fn≫ key combinations?

  1. Press≪ Fn≫ twice. (Locked)
  2. Press another key.

Fn key remains locked until you press≪ Fn≫ again.

What should I note about the Fn key lock?

You can have different settings for each user.

What happens if the speaker is muted?

If the speaker is muted or [Sound] is turned off in [Concealed Mode Configuration], beeps do not sound.

What is the Panasonic PC Backlit Keyboard Settings Utility?

The Panasonic PC Backlit Keyboard Settings Utility can be used to make custom color of the backlit keyboard.

How do I start Panasonic PC Backlit Keyboard Settings Utility?

  1. Click (Start) – [All apps] – (Panasonic PC Backlit Keyboard Settings Utility).

The Panasonic PC Backlit Keyboard Settings Utility starts up, and the following screen is displayed.

What does the [Color1] / [Color2] / [Color3] / [Color4] option do?

The specified color is displayed.

How do I change the color of the backlit keyboard?

To change the color of the backlit keyboard, click , , or .

How do I customize the color of the backlit keyboard?

To customize the color of the backlit keyboard, click .

How do I restore the settings to the default color?

Click Restore Default.

What should I note about the color settings?

  • The colors of [Color1] and [Color2] cannot be changed.

How do I define custom colors?

  1. Click to display the “Color”. The following screen is displayed.

How do I choose a basic color?

  1. Click the color under “Basic colors:”.
  2. Click [OK].

How do I choose a custom color?

  1. Click the color under “Basic colors:” closest to the color you want to define.
  2. Click “Define Custom Colors”. The following screen is displayed.
  3. Modify the color matrix and slider. Alternatively, modify the RGB or hue, saturation, luminosity color values.
  4. Click the color under “Custom colors:”.
  5. Click [OK].

What should I note about defining custom colors?

  • If you change the color of the backlit keyboard to black, the backlit keyboard does not light.
  • You can also decrease the brightness automatically to conserve power with Setup Utility. (As factory default, [On Battery Power] and [Plugged in] are set to [None]. Change the setting if you use the automatic turn off function of the backlit keyboard.)
  • You can also change the color or the power saving time with Setup Utility.

How do I perform screen input operations?

The screen of your computer allows you to perform the same operations as a mouse by touching its surface. You can use the touchscreen function to perform the same operation as the touchpad and mouse. The computer supports, using your fingers and the pen (included).

What should I note about the touchscreen?

Note that the touchscreen may respond to the following:

  • Putting the pen (included) or finger close to the screen.
  • Liquid or metallic objects other than the pen (included) or finger.

How do I detach the pen from the computer?

  1. Slide the projection part (A) of the pen in the arrow direction, and remove it from the pen holder.

How do I attach the pen to the computer?

  1. Insert the pen into the pen holder while inserting the projection part (B) of the pen into the part ©.

How do I perform a “touch and hold” (“right-click”) operation?

Touch and hold the object with your fingers, or the pen (included), and release it when a flame surrounding the object appears.

How do I operate the screen by touching it?

Instead of operating the screen with the pointer, you can use your fingers.

How do I perform a touch (tap) operation?

Touch the screen once with one finger.

What is the drag operation?

Touch an object (file, icon, etc.) and drag your finger to the desired location before removing it to move the object.

What is the swipe operation?

Touch with a sweeping motion.

What is the flick operation?

Touch with a quick sweeping motion.

How do I change “Touchscreen Mode”?

You can select the suitable operation mode in “Touchscreen Mode”.

  1. Click (Start) – [All apps] – (Panasonic PC Settings Utility) – (Settings) – (Touchscreen).

What is [Touch] mode suitable for?

It is suitable for finger operation. Use this mode when not operating with the pen (included).

What should I note about [Touch (Glove)] mode?

  • Depending on the type of glove, operation may be ignored.
  • With finger operation, the screen may not respond properly.

When should I use [Touch (Water)] mode?

Use this mode when the screen or finger is wet with water drops in operation.

What should I note about [Touch (Water)] mode?

  • Depending on the water drop condition, operation may be ignored.
  • Operation may not be performed correctly around the edges of the screen.

How do I confirm the change in Touchscreen Mode?

If a confirmation message appears, click [Yes].

What should I note about the touchscreen modes?

  • You cannot use the pen regardless of the setting before Windows is started up.
  • You cannot use the pen with the operations other than the Windows (PIN input of Bitlocker, operating screen from Recovery Drive, etc.) even if the pen operation mode is set.
  • When “Touchscreen Mode” is set to [Touch (Water)], multi touch input is reduced to 3 points.

What is important to remember when switching the operation mode?

Do not touch the screen while switching the operation mode. Switching may fail by doing so.

How do I calibrate the screen?

When you cannot point correctly with the pen (included) or your fingers, calibrate the screen by following the steps below. Perform the calibration as an administrator. A standard user needs to perform the calibration as an administrator before performing the calibration for each user.

What should I note about calibrating the screen?

At first, sign in to Windows as an administrator, and perform this calibration.

How do I calibrate the screen?

  1. Click (Start) – [All apps] – [Windows Tools] – [Control Panel] – [Hardware and Sound] – [Tablet PC Settings].
  2. Click [Calibrate…].
  • If the “User Account Control” is displayed, click [Yes].
  1. Using the pen (included) or finger, touch each of the “+” target marks one by one, and then click [Yes].

What should I note during calibration?

  • The following message, “Right-click anywhere on the screen to return to the last calibration point. Press the Esc button to close the tool.” will appear on the center of the screen during calibration. However, the operation to close the tool by pressing the ≪ Esc≫ key can be performed.
  • If you cannot touch the desired position, perform calibration again and restart the computer.

What are some important notes to remember about calibrating the screen?

  • If you perform calibration as a standard user, the calibration data is valid until you sign out. (The data becomes invalid after you have signed out.) When using the computer continuously, perform calibration as an administrator.
  • If you cannot operate the computer correctly after calibration, delete the calibration data by clicking [Control Panel] – [Hardware and Sound] – [Tablet PC Settings] – [Reset…], and perform calibration again. (Be sure to delete the calibration data as an administrator.)

What is the function of the button?

It opens “Panasonic PC Settings Utility”. You can change the functions.

*What is the function of the 1 button?

It turns Concealed Mode on/off. You can change the functions.

What is the function of the button?

It switches Day Night Mode. You can change the Day Night Mode. When [Manual] of “Panasonic PC Day Night Mode Utility” is selected, button is enabled. You can change the functions.

What is the function of the button?

<Only for model with backlit keyboard> Backlit keyboard color switching. You can change the color of the backlit keyboard. You can change the functions. <Only for model without backlit keyboard> You can change the functions.

What is the function of the ≪ Fn≫ + ≪ 1≫ key combination?

It opens “Panasonic PC Settings Utility”. You can change the functions.

What is the function of the ≪ Fn≫ + ≪ 2≫ key combination?

It turns Concealed Mode on/off. You can change the functions.

What is the function of the ≪ Fn≫ + ≪ 3≫ key combination?

It switches Day Night Mode. You can change the Day Night Mode. When [Manual] of “Panasonic PC Day Night Mode Utility” is selected,≪ Fn≫ +≪ 3≫ is enabled. You can change the functions.

What is the function of the ≪ Fn≫ + ≪ 4≫ key combination?

<Only for model with backlit keyboard> Backlit keyboard color switching. You can change the color of the backlit keyboard. You can change the functions. <Only for model without backlit keyboard> You can change the functions.

What is the function of the programmable buttons/keys during sleep/hibernation/power off?

During sleep/hibernation/power off (when operating by battery power): Checking the battery status.

What should I note about the programmable buttons/keys?

The programmable buttons/keys may not work immediately after Windows is started up or the Windows sign in screen (or the Welcome screen) is displayed.

How do I change the functions assigned to the “P” buttons and “A” keys?

  1. Click (Start) – [All apps] – (Panasonic PC Settings Utility) – (Settings) – (Buttons / Keys).
  2. Select the button or key under “Programmable Buttons/Keys”.
  3. Select the function. If you select [Start Program], click [Edit] to set the program and options to launch.
    • Click [Browse…] to select the application.
    • [Advanced Options]: Arguments and working directory can be specified.

What happens if I select [Camera]?

If you select [Camera], pressing the selected button/key will launch the Panasonic PC Camera Utility. Press it while the Panasonic PC Camera Utility is running to take a picture.

How do I turn the computer on?

Press and hold the power switch until the power indicator lights.

What should I note about turning the computer on?

  • Do not press the power switch repeatedly.
  • The computer will forcibly be turned off if you press and hold the power switch for 10 seconds or longer.
  • Once you turn off the computer, wait for 10 seconds or more before you turn on the computer again.
  • Do not perform the following operation until the drive indicator turns off:
    • Connecting or disconnecting the AC adaptor
    • Pressing the power switch
    • Touching the keyboard, touchpad, touchscreen, programmable buttons or external mouse
    • Closing the display

How do I turn the computer off?

Shut down the computer.

  1. Click (Start).
  2. Click (Power) – [Shut down].

How do I turn off the computer completely?

  1. Click (Start) – [Settings] – [System] – [Recovery].
  2. Click [Restart now] in “Advanced startup”.
  3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
  4. Click [Turn off your PC].

What are the precautions against starting up/shutting down?

Do not do the following:

  • Connecting or disconnecting the AC adaptor
  • Pressing the power switch
  • Touching the keyboard, touchpad, touchscreen, programmable buttons or external mouse
  • Closing the display

What happens when the screen automatically turns off?

The screen automatically turns off after :

  • 10 minutes (when AC adaptor is connected) of inactivity
  • 4 minutes (when operating by battery power) of inactivity

When does the computer automatically enter sleep mode?

The computer automatically enters sleep*1 after :

  • 10 minutes (when AC adaptor is connected) of inactivity
  • 4 minutes (when operating by battery power) of inactivity

How can I use the battery with minimal deterioration?

The battery is a consumable, and as such, its performance will gradually deteriorate over time. This deterioration is accelerated under the following conditions:

  • When the battery is repeatedly charged.
  • When the battery is used, charged or stored in a place with high temperature.

To minimize deterioration of the battery and ensure a longer battery life, reduce the number of charges and ensure that the temperature inside the battery does not become too high.

How do I charge the battery in a temperature range of 10 °C to 30 °C {50 °F to 86 °F}?

In places where the outside air temperature is high, the temperature inside the battery will also become high. Do not charge the battery inside a vehicle with all its windows closed and exposed to the hot sun or in other places where the temperature is high. This computer’s battery will not be charged if its temperature is outside the allowable range. (At such a time, the battery indicator blinks orange.)

How often is it recommended to charge the battery?

It is recommended to charge the battery no more than once per day.

Recharging the battery after every small use raises the total number of battery charges and speeds battery deterioration. To lower the total number of battery charges, recharge the battery no more than once per day or when the remaining charge drops to 10 % or less. With this computer, in order to reduce the number of charges, the battery will not be recharged immediately after it has been fully charged unless the remaining charge has fallen to less than 95 %.

When is it recommended to charge the battery?

Charging the battery while the computer is powered off is recommended. If the computer’s power is on, the temperature inside the battery rises due to the effects of heat from the CPU and other components.

How can I use the computer to maximize the battery operation time?

  • Leave the computer off when it is not in use.
  • Decrease the internal LCD brightness by pressing≪ Fn≫ + ≪ F1≫. Pressing≪ Fn≫ +≪ F1≫ will lower the degree of brightness, thereby reducing the power consumption.

You can also reduce the internal LCD brightness as follows:

  1. Click (Start) – [Settings] – [System] – [Display].
  • Before stepping away from your computer, enter the modern standby (sleep) or hibernation mode.
  • Right-click or on the taskbar corner, click [Power and sleep settings], and set the “Power mode” to [Best power efficiency]. This will reduce power consumption.
  • It is recommended to not use applications or screen saver that place a significant load on the CPU. Some screen savers place a large load on the CPU. When using these screen savers, a significant load is placed on the CPU even when the computer is not being used.
  • Remove peripheral devices (USB devices, external mouse, etc.) when not in use.
  • When the network communication is not working, turn off the wireless LAN.

What should I do when the computer is not going to be used for an extended period (a month or more)?

In order to maintain the battery performance, remove the battery with a remaining charge of 30 % to 40 % from the computer, and store it in a cool, dark place. If the battery pack is kept installed in the computer, it will discharge gradually even when the computer’s power is off. If this condition continues for a long period (several months or more), the battery may overdischarge, causing its performance to deteriorate. In addition, this deterioration will accelerate if the battery pack is stored inside a vehicle with all its windows closed and exposed to the hot sun or in other places where the temperature is high. Store the battery pack where the temperature is within the range of 10 °C to 30 °C {50 °F to 86 °F}.

What are some things to keep in mind when using the battery pack?

Bear in mind the following points when installing and removing the battery pack:

  • Do not install or remove the battery pack while the computer is in the sleep mode. Removal of the battery pack in this mode may cause the data to be erased and cause the computer to malfunction.
  • Do not touch the terminals on the battery pack. If the terminals are dirty or damaged, the battery may not function properly or the computer may not operate properly.
  • Charging time and discharging time differs depending on the computer’s power status and temperature. It takes longer to fully charge the battery when the computer’s power is on. To charge the battery more quickly, power the computer off, or put it in the sleep or the hibernation mode.
  • It takes longer to fully charge the battery in low temperature environments. The battery discharges more quickly in low temperature environments.

What does it mean if the Battery indicator (situation in use) is not lit?

The battery pack is not inserted or not being charged or Concealed mode is set to ON.

What does it mean if the Battery indicator (situation in use) is orange?

Charging is in progress. If [Battery Charging Indicator] in the [Main] menu of the Setup Utility is set to [Flashing], the indicator will alternately become lighter and darker (Flashing).

What does it mean if the Battery indicator (situation in use) is green?

The battery is fully-charged.

What does it mean if the Battery indicator (situation in use) is blinking green?

In order to stop the battery from deteriorating, power supply from another battery or AC adaptor has been shut off, and the battery power is being consumed. Do not remove the battery pack in this status.

What does it mean if the Battery indicator (situation in use) is red?

The remaining battery is approximately 9 % or less.

What does it mean if the Battery indicator (situation in use) is blinking red?

The battery pack or the charging circuit is not operating properly. Remove the battery pack immediately.

What does it mean if the Battery indicator (situation in use) is blinking orange?

The battery cannot be charged temporarily due to the following reasons:

  • Its internal temperature is out of the acceptable range.
  • The power supply is not enough because software applications or peripheral devices are consuming a large amount of power.
  • When charging the computer using USB Power Delivery. The power of the connected USB Power Delivery-compatible device is insufficient.

What does it mean if the Battery indicator (situation in use) is blinking green and orange alternately?

The temperature is low and the computer is warming up to prevent the flash memory drive from malfunctioning. The computer will start automatically after warming-up.

What does it mean if the Battery indicator (situation in use) is blinking orange slowly?

This occurs when you set [Battery Charging Indicator] to [Flashing] on the [Main] menu of Setup Utility.

What does it mean if the Battery indicator (replacing status) is green?

The battery pack can be replaced without turning off the computer.

What does it mean if the Battery indicator (replacing status) is blinking red?

The battery packs can only be replaced with turning off the computer.

What does it mean if the Battery indicator (replacing status) is not lit?

The battery pack can be replaced. (During shutdown, hibernation), or the battery pack is not inserted or not being charged or other than those above or Concealed mode is set to ON.

How can I check the remaining battery power on the screen?

  1. Click or on the taskbar corner. The remaining battery power is displayed.

Alternatively, you can check the remaining battery power by≪ Fn≫ +≪ F9≫ key combination. (After signing in to Windows).

What are some reasons that the battery display may not correspond to the actual remaining battery power?

The battery display may not correspond to the actual remaining battery power in the following cases:

  • The battery indicator remains red.
  • The indicator lights orange and the display shows 99 % for a long time.
  • Low battery warning appears soon after a short time of use.

This can occur when the computer is in sleep for a long time without power supply from the AC adaptor.

To correct the display, perform the Battery Recalibration ( Correcting the Battery Display (Battery Recalibration)). The battery display may not be the same as that of taskbar corner, this is not a malfunction.

What is the default setting for the computer’s behavior with low battery?

The default settings are as follows:

  • When the battery level becomes 10 % [Low battery level]
  • When the battery level becomes 5 % [Critical battery level]
  1. Displays a message that the battery level is low. ↓
  2. The computer enters hibernation. ↓
  3. Charge the battery. Connect the AC adaptor or replace the battery to start up the computer.

Connect the AC adaptor immediately. If you do not have the AC adaptor, exit the running programs and Windows, then confirm that the power indicator is off. If you have a fully charged spare battery, turn off the computer, replace the battery and turn the computer on again. If you have a fully charged spare battery, turn off the computer, replace the battery and turn the computer on again. When the computer enters hibernation with the battery down and you resume the operation without charging the battery, the Windows Resume Loader starts up. Follow the on-screen instructions. After that, however, Windows may not start up normally, or the [Low battery level]/[Critical battery level] function may not work normally.

How can I correct the battery display (Battery Recalibration)?

The “Battery Recalibration” function measures and memorizes the battery capacity. To correct the battery display, use this function to fill the battery and then discharge it completely. Perform the procedure at least once immediately after purchasing the computer. Normally the interval of battery recalibration is 3 months. The battery display may not be correct when the battery pack deteriorates after a long time use. In this case, perform the procedure again.

Using Battery Recalibration after shutting down Windows:

  1. Connect the AC adaptor.
  2. Perform “Battery Recalibration”. You can operate your computer while the battery recalibration is in progress.
  3. Click (Start) – [All apps] – (Panasonic PC Settings Utility) – (Support) – (Battery) – [Perform battery recalibration].
  4. Click [OK] on “Perform Battery Recalibration after shutting down Windows.” screen.
  5. Click [OK] on “Windows will be shut down. OK?” screen.
  6. Restart the computer, “Battery Recalibration Utility” is displayed.
  7. Press≪ Enter≫ .
  8. When the confirmation message appears, select [Yes] and press≪ Enter≫ . After the battery recalibration is finished, normal charging starts.

What is the battery duration when the battery pack is fully charged?

Note that the computer consumes electricity even when the computer power is off. If the battery pack is fully charged, the battery will fully discharge in the following period of time:

Status Power On by LAN Discharge period
In modern standby (sleep) Deny Approx. 5 weeks
In modern standby (sleep) Deny Approx. 10 weeks
In hibernation Deny Approx. 6 weeks
In hibernation Deny Approx. 12 weeks
When power is off Deny Approx. 6 weeks
When power is off Deny Approx. 12 weeks
In modern standby (sleep) Allow Approx. 8 days
In modern standby (sleep) Allow Approx. 16 days

*The battery duration while the USB port continuous charging function is not used. *The above value is the holding time at room temperature. *With the factory default power plan, the computer automatically enters hibernation in 16 hours after it enters the modern standby (sleep) state. This power plan is recommended. *The computer automatically enters hibernation if the battery level becomes lower than 5 % in the modern standby (sleep) state. *Since the sleep mode of this computer supports the modern standby mode, the battery consumption in sleep mode is large. Connect the AC adaptor before the battery level becomes zero.

When does the battery pack need to be replaced?

The battery pack is a consumable item so replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery.

How can I replace the battery pack after turning off the computer?

  1. Turn off the computer. Do not use the sleep function.
  2. Slide the latch (A) to the arrow direction.
  3. Slide the latch (A) down to unlock the cover.
  4. Open the cover (B).
  5. Pull the tab © to pull out the battery pack (D).
  6. Insert the battery pack (E) until it securely fits the connector.
  7. Close the cover (F) until it clicks.
  8. Slide the latch (G) to the arrow direction to lock the cover.

How can I replace the battery pack without turning off the computer?

If one battery has enough remaining power or the AC adaptor is connected, you can replace the battery pack without turning off and during sleep of the computer.

  1. Slide the latch (H) down to unlock the cover.
  2. Open the cover (I), and check the status of battery indicator (J).
  3. If a battery indicator lights green, you can replace the battery pack without turning off the computer. If a battery indicator blinks red, you cannot replace the battery pack without turning off the computer. Turn off the computer before replace the battery pack.
  4. Pull the tab (K) to pull out the battery pack (L).
  5. Insert the battery pack (M) until it securely fits the connector.
  6. Close the cover (N) until it clicks.
  7. Slide the latch (O) to the arrow direction to lock the cover.

How can I start up my computer quickly?

The sleep or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before sleep or hibernation. The sleep mode of this computer supports the modern standby mode.

Function Recovery time Power supply
Sleep Short Required. (If power is not supplied, all data will be lost.)
Hibernation Rather long Not required. (However power is slightly consumed to keep the hibernation.)

How do I set the sleep function?

  1. Click (Start) – [Settings] – [System] – [Power & battery] – [Screen and sleep].
  2. Select the setting for “When plugged in, put my device to sleep after” or “On battery power, put my device to sleep after”.

What are some precautions to take when setting the sleep function?

  • Connect the AC adaptor if the computer will be in sleep for a long period of time. If you cannot use the AC adaptor, use hibernation instead.
  • Using sleep or hibernation repeatedly may cause malfunction of the computer. To stabilize computer operation, restart Windows regularly (about once a week) without using sleep or hibernation.
  • Save the necessary data.
  • Close files you have opened from removable disks and network drives.
  • Do not enter sleep or hibernation in the conditions below, otherwise the data or file may be corrupted, sleep or hibernation may not work, or malfunction may occur in the computer or the peripheral devices:

When:

  • The extended desktop function is activated.
  • Any of the microSD memory card indicator and the drive indicator are on.
  • Playing/recording audio files or displaying motion video such as MPEG files.
  • Playing a DVD-Video. (only for model with optical disc drive)
  • Writing to a disc. (only for model with DVDMULTI Drive Pack and Blu-ray Disc Drive Pack)
  • Using communication software or network functions.
  • Using peripheral devices.

If the computer fails to work normally, restart the computer.

  • The password you set in the Setup Utility will be requested upon resuming from hibernation (but not from sleep) or fast startup, if [Password On Resume] is set to [Enabled] in the [Security] menu of the Setup Utility. To disable it, set [Password On Resume] to [Disabled]. The [Password On Resume] setting is valid when you shut down the computer by clicking (Start) – (Power) – [Shut down].
  • It may take 1 or 2 minutes to enter hibernation. Do not touch any key though the screen becomes dark.

When does the computer automatically enter sleep?

The computer automatically enters sleep after:

  • 10 minutes (when AC adaptor is connected) of inactivity (factory default).
  • 4 minutes (when operating by battery power) of inactivity (factory default).

How do I enter sleep or hibernation using hardware functions?

In order to enter sleep or hibernation by following procedure, change the power option settings first so that the “Power and sleep buttons and lid settings” operation is set to sleep or hibernation.

  1. Close the display, or press the power switch (A). Sleep: The power indicator (B) blinks green. Hibernation: The power indicator (B) goes off.

How can I enter hibernation from the Windows system menu?

Hibernation from the Windows system menu is not available as the factory default. To enter hibernation from the Windows system menu, the following setting is necessary.

  1. Click (Start) – [All apps] – [Windows Tools] – [Control Panel].
  2. Click [System and Security] – [Power Options].
  3. Click [Choose what the power buttons do].
  4. Select [Hibernate] under “Power and sleep buttons and lid settings” and click [Save changes].

How do I enter sleep using ≪ Fn≫ + ≪ F7≫ keys?

If you press ≪ Fn≫ + ≪ F7≫ , the computer enters sleep.

How can I enter sleep or hibernation using Windows functions?

  1. Click (Start) – (Power).
  2. Click [Sleep] or [Hibernate].

How do I enter hibernation from the Windows system menu?

Hibernation from the Windows system menu is not available as the factory default. To enter hibernation from the Windows system menu, the following setting is necessary:

  1. Click (Start) – [All apps] – [Windows Tools] – [Control Panel].
  2. Click [System and Security] – [Power Options].
  3. Click [Choose what the power buttons do] – [Change settings that are currently unavailable].
  4. Add check mark for [Hibernate] and click [Save changes].

What should I avoid doing while the computer is entering sleep or hibernation?

Do not:

  • Touch the keyboard, touchpad, touchscreen, programmable buttons or power switch.
  • Use an external mouse or other peripheral devices.
  • Connect or disconnect the AC adaptor.
  • Close or open the display.
  • Insert and remove the microSD memory card.

Wait until the power indicator blinks green (sleep) or goes off (hibernation).

  • It may take 1 or 2 minutes to enter sleep or hibernation. Do not touch any key though the screen becomes dark.
  • After releasing the power switch, do not operate it until the power indicator blinks or goes off. If you press and hold the power switch for 4 seconds or longer, the “Slide to shut down your PC” screen will appear without the computer entering sleep or hibernation. If you press and hold it for 10 seconds or longer, the computer will turn the power off (forcibly shut down). In this case, any unsaved data will be lost.

What should I avoid doing while the computer is in sleep or hibernation?

  • Do not attach or remove peripheral devices. Doing so may cause malfunction.
  • Power is consumed in sleep. When power is exhausted, the data retained in memory will be lost. Connect the AC adaptor when the computer is in the sleep function for a prolonged time.

How do I resume from sleep?

Perform one of the following operations:

  • Press the power switch (A).
  • Open the display.
  • Touch the keyboard or touchpad.
  • Touch the fingerprint reader. <Only for model with Fingerprint Reader>

How do I resume from hibernation?

Press the power switch (A).

What operations should I avoid performing until resuming is complete?

After the display is resumed, wait approximately 15 seconds (normally) or 60 seconds (when the computer is on a network).

Do not:

  • Touch the keyboard, touchpad, touchscreen, programmable buttons or power switch.
  • Use an external mouse or other peripheral devices.
  • Connect or disconnect the AC adaptor.
  • Close or open the display.
  • Shut down or restart Windows.
  • Enter sleep or hibernation.
  • Insert and remove the microSD memory card.

If the computer enters sleep while an external keyboard or external mouse is connected, touching the external keyboard keys or external mouse will resume the computer.

How do I set the password input to resume from sleep or hibernation?

  1. Sign in to Windows as an administrator.
  2. Click (Start) – [Settings].
  3. Click [Accounts] – [Sign-in options].
  4. Select the item in “If you’ve been away, when should Windows require you to sign in again?”.

When [Facial recognition (Windows Hello)] or [Fingerprint recognition (Windows Hello)] is set, this is fixed to [Every Time].

How can I switch the power status by connecting or disconnecting the AC adaptor (Ignition Mode)?

  1. Click (Start) – [All apps] – (Panasonic PC Settings Utility) – (Settings) – (Power Management).
  2. Make the settings under “Ignition Mode”:
  • [Enable “Power on AC”]: The computer is turned on by connecting the AC adaptor.
  • [Enable “Power off AC”]: The computer switches to the set power status by disconnecting the AC adaptor.
  • [Wait Time]: Select the time to switch to the set power status.
  • [Display countdown]: Displays a countdown until the computer switches to the set power status.
  1. Restart the computer to enable the new settings.

You can also set [Power On AC] with Setup Utility.

  1. Select [Enabled] in [Power On AC] in the [Main] menu of the Setup Utility.

What is Modern Standby?

The sleep mode of this computer supports the modern standby mode. The modern standby mode enables applications to receive communication packets periodically even in the sleep state and also enables resuming from the low power state. Also, resume performance in modern standby mode is faster. Accordingly, more power is consumed in modern standby mode than in the conventional sleep function. When the computer is driven by the battery, it is recommended to switch the network connection as necessary.

How do I set the modern standby mode in battery-driven state?

  1. Click (Start) – [Settings] – [Apps] – [Apps & features].
  2. Click – [Advanced options] of the app that you want to change the setting.
  3. Select setting under “Let this app run in background”:
  • [Always]: Always enabled in the background.
  • [Power optimized (recommended)]: Disabled when the computer is driven by the battery.
  • [Never]: Disabled in the background.

To connect to the network in the sleep state, the application you are using needs to support the modern standby mode. Check with the application provider whether or not the application supports the modern standby mode. When resuming from modern standby (sleep), press the power switch. Even if the computer moves to the modern standby (sleep) state automatically or manually, depending on the OS state or application specifications, the application operation may continue with the display turned off. Unsaved data will be lost if the power supply is cut by removing both the battery pack and AC adaptor in the modern standby (sleep) state.

What operations can I perform easily by using the Panasonic PC Settings Utility?

When starting up this application for the first time, connect to the Internet for initial setup. If it is first started up without Internet connection, the initial setup may take time, and several minutes may be required for startup.

How do I start Panasonic PC Settings Utility?

  1. Click (Start) – [All apps] – (Panasonic PC Settings Utility).
  2. With the factory default, you can also press ≪ Fn≫ + ≪ 1≫ or the dedicated button to start Panasonic PC Settings Utility. The screen to the below appears.
  3. Make the operation.

What Settings are included in the Panasonic PC Settings Utility?

  • Power Management:
    • Ignition Mode: (Ignition Mode)
  • Touchscreen:
    • Touchscreen Mode: (Change “Touchscreen Mode”)
  • Buttons / Keys:
    • Programmable Buttons/Keys: (Changing the functions assigned to the “P” buttons and “A” keys)
    • Fn Key: ( Hotkey Settings)
  • Network:
    • Wireless LAN: (Wireless LAN)

What Utilities are included in the Panasonic PC Settings Utility?

You can use Panasonic applications that display icons. To use these applications, click an icon.

What Support is included in the Panasonic PC Settings Utility?

  • System:
    • PC Information: Display particular PC information. [Launch PC Information Viewer] (Checking the Computer’s Usage Status)
  • Battery:
    • Battery Information: Display particular battery information.
    • Battery Recalibration: [Perform battery recalibration] (Correcting the Battery Display (Battery Recalibration))
  • Manual:
    • Manual: [Launch Manual Selector] For further information about the computer, you can refer to the on-screen manual.
      • Operating Instructions – Reference Manual (This manual): This manual contains the practical information to help you fully enjoy the computer’s performance. Update it to the latest version using network connection.
      • Important Battery Tips: The Important Battery Tips will provide you with the battery information so that you can use the battery in the optimum condition to obtain longer operation time.
      • Update the on-screen manuals: This describes the procedures to update the on-screen manual.
      • Connect to a network: This describes the connection procedures using the network devices mounted on this unit.
      • LIMITED USE LICENSE AGREEMENT
  • Notification Settings:
    • Urgent Notice: [Settings] Display the “Emergency notification setting” installation screen.
  • Troubleshooting:
    • Fan Control Mode: Set the fan control mode.
  • Recovery Disc Creation:
    • Recovery Disc Creation: [Launch Recovery Disc Creation Utility] (Create a Recovery Disc)

What settings are available under This Application Settings?

  • Themes Settings: Change the skin of this utility.
  • Show/Hide each item: Click [Administrator settings] to allow you to export or import the show/hide settings. If the “User Account Control” is displayed, click [Yes]. The new settings will be activated after restarting this application. You can export or import the display items that can be used by XML files on this utility.
  • About Panasonic PC Settings Utility: Display the version information.

How do I connect LAN?

  1. Slide the cover (A) to the arrow direction. The cover is unlocked.
  2. Open the cover (A).
  3. Connect the LAN cable.
  4. Connect the LAN port (B) and the network system (server, HUB, etc.) using a LAN cable.

How do I connect LAN if I have a model with 2nd LAN?

  1. Slide the latch © to the arrow direction. The cover is unlocked.
  2. Open the cover (D).
  3. Connect the LAN cable.

What is important to remember about the LAN port?

Do not connect the telephone cable to the LAN port.

How can I disable/enable wireless communication on my Panasonic FZ-40B?

There are several ways to disable and enable wireless communication on your Panasonic FZ-40B:

  • Switching the airplane mode using Fn
  • Using airplane mode
  • Turning wireless communication on/off quickly
  • Using Network & Internet settings
  • Setting [Wireless Configuration] in the [Advanced] menu of the Setup Utility

How do I switch airplane mode using the Fn key?

  1. Press Fn + F10. (Key Combinations)

How do I use airplane mode?

  1. Click (Start) – [Settings] – [Network & internet] – [Airplane mode].
  2. To disable wireless communications, set “Airplane mode” to [On]. To enable wireless communications, set “Airplane mode” to [Off], and then set “Cellular” to [On] (for wireless WAN), “Wi-Fi” to [On] (for wireless LAN), and “Bluetooth” to [On] (for Bluetooth).

How do I turn the Wi-Fi on/off quickly?

  1. Click or on the taskbar corner.
  2. To turn off the Wi-Fi, click . The icon changes to , and then the icon on the taskbar corner changes to . To turn on the Wi-Fi, click . Then the icon changes to .

How do I turn airplane mode on/off quickly?

  1. Click or on the taskbar corner.
  2. To turn on the airplane mode, click . The icon changes to , and then the icon on the taskbar corner changes to . To turn off the airplane mode, click . Then the icon changes to .

How do I use the Network & Internet settings?

  1. Right-click or on the taskbar corner.
  2. Click [Network and Internet settings]. “Network & internet” screen appears.
  3. Turn on/off each wireless function in “Wi-Fi”, “Cellular” or “Airplane mode”.

What are some important notes about using wireless LAN?

  • Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may affect devices. Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wireless LAN.
  • To avoid unauthorized access to the computer through wireless LAN. We recommend you to make security settings such as encryption before using wireless LAN. Otherwise, the disk data such as the shared files can be exposed to the risk of unauthorized access.
  • Communication is established through the wireless LAN antenna (A). Do not block the antenna area with your hand or body.
  • When you connect this computer to a port replicator compatible with external antenna, you can switch the internal antenna to the external antenna, or vice versa.
  • The transmission rate will be lower when a microwave oven is used nearby.
  • To use wireless LAN, set [Wireless LAN] to [Enabled] (default) in the sub-menu of [Wireless Configuration] in the [Advanced] menu of the Setup Utility.

How do I use the Wireless LAN Function?

Before using wireless LAN, turn the wireless LAN communication on.

How do I turn the wireless LAN communication on/off?

  1. To enable wireless communication. (Disabling/Enabling Wireless Communication)

How do I set the wireless LAN access point?

Preparation

Follow the instruction manual of the wireless LAN access point to make settings for the access point to recognize the computer.

  1. Click on the taskbar corner.
  2. Click to turn the wireless LAN on.
  3. Click (Manage Wi-Fi connections).
  4. Select an access point, and click [Connect].
  5. Input the key you set for the access point to recognize the computer, and click [Next]. Wait for the computer to connect to the wireless LAN access point. When the icon on the taskbar corner is changed to , the wireless LAN setting is complete.

What are some important notes to keep in mind when setting the wireless LAN access point?

  • The settings depend on the network environment. For further information, ask the system administrator or the person in charge of the network.
  • If you use the stealth type wireless LAN access point which restricts automatic detection of the wireless LAN access point, take the following procedure. If you do not perform the procedure below, you may not be able to access the wireless LAN access point automatically or the wireless LAN access point may not be displayed.

What do I do if I use the stealth type wireless LAN access point which restricts automatic detection of the wireless LAN access point?

  1. Click on the taskbar corner.
  2. Click to turn the wireless LAN on.
  3. Click (ManageWi-Fi connections).
  4. Click [Hidden Network].
  5. Click [Connect], enter the necessary information such as the network name (SSID), and click [Next]. For further information, ask the system administrator or the person in charge of the network.

How do I switch the frequency band of the wireless LAN?

  1. Click (Start) – [All apps] – (Panasonic PC Settings Utility) – (Settings) – (Network).
  2. Select the frequency band under “Wireless LAN”.

What are some notes about switching the frequency band of the wireless LAN?

  • In some countries, communication using 5 GHz wireless LAN is restricted by law.
  • This computer is set to enable 5 GHz wireless LAN as the factory default.
  • If the frequency band is switched while the computer is connected to an access point, the connection will be temporarily interrupted.

What are some important notes about using Bluetooth?

  • Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand or body.
  • To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the sub-menu of [Wireless Configuration] in the [Advanced] menu of the Setup Utility.
  • The transmission rate will be lower when a microwave oven is used nearby.
  • When you uninstall the Bluetooth Driver, turn Bluetooth off.

How do I use the Bluetooth Function?

Before using Bluetooth, turn the Bluetooth communication on.

How do I turn the Bluetooth communication on/off?

  1. To enable the wireless communication. (Disabling/Enabling Wireless Communication)
  2. Click (Start) – [Settings] – [Network & internet] – [Airplane mode], and set “Airplane mode” to [Off].
  3. To turn off the Bluetooth communication, set “Bluetooth” to [Off]. To turn on the Bluetooth communication, set “Bluetooth” to [On].

How do I check the Bluetooth communication status?

  1. Click (Start) – [Settings] – [Bluetooth & devices] – [Devices]. You can also click on the taskbar corner, and then click (Bluetooth Devices) – [Show Bluetooth Devices] to check the communication status.

What is important to know about the model with Wireless WAN?

The model with wireless WAN allows for data communication using the incorporated communication module. The computer is equipped with a nanoSIM card slot and an eSIM. eSIM allows wireless communication without a nanoSIM card. This model is DSSS (Dual SIM Single Standby) and you can only make either nanoSIM Card or eSIM Active.

What are some important notes about the Wireless WAN model?

  • After performing recovery, reselect eSIM or nanoSIM card before using wireless WAN.
  • When the eSIM is replaced due to repair, the computer is returned with an eSIM in the default state. In this case, the customer needs to download the profile again. Some telecommunications carriers may allow you to continue the contract with no additional cost to use the remaining capacity. For details, contact your telecommunications carrier. In doing so, it is recommended to put down the ICCID of the profile beforehand.
  • When the wireless WAN module is replaced due to repair, it is necessary to configure the eSIM setting again.

What are some additional important notes about the Wireless WAN model?

  • Communication is established through the wireless WAN antenna (A). Do not block the antenna area with your hand or body.
  • To use wireless WAN, set [Wireless WAN] to [Enabled] (default) in the sub-menu of [Wireless Configuration] in the [Advanced] menu of the Setup Utility.
  • If “Device driver software was not installed correctly.” (or a similar message) appears when starting the computer or resuming from sleep or hibernation, then when communication works normally, Wireless WAN is operating correctly.
  • If communication fails, the device may not be recognized correctly. In this case, restart the computer.
  • Do not use the nanoSIM card adapter.
  • Do not insert nanoSIM cards on which labels or stickers are affixed. Failure to obey may result in malfunction.

How do I insert a nanoSIM Card into my Wireless WAN model?

Before using the Wireless WAN, set a nanoSIM card to the nanoSIM card slot.

Important: Be sure to turn off the computer before inserting or removing the nanoSIM card.

  1. Turn off the computer and disconnect the AC adaptor.

  2. Remove the battery pack. (Replacing the Battery Pack)

    • When using the second battery pack, remove the second battery pack. (Replacing the Battery Pack)

  3. Slide the cover (A) to the arrow direction.

  4. Open the cover (A).

  5. Insert the nanoSIM card (B) into the nanoSIM card slot with the contact side © facing downward and with the cut corner oriented as shown in the illustration.

    Important: Do not insert the nanoSIM card upside down.

  6. Close the cover (D).

  7. Slide the cover (D) to the arrow direction.

  8. Insert the battery pack and connect the AC adaptor.

How do I remove a nanoSIM card from my Wireless WAN model?

  1. Turn off the computer and disconnect the AC adaptor.

  2. Remove the battery pack. (Replacing the Battery Pack)

    • Remove the second battery pack. (Replacing the Battery Pack)

  3. Slide the cover (E) to the arrow direction.

  4. Open the cover (E).

  5. Push the nanoSIM card. It will come out of the slot a little bit.

  6. Pull the card all the way out.

  7. Close the cover (F).

  8. Slide the cover (F) to the arrow direction.

  9. Insert the battery pack and connect the AC adaptor.

How do I switch between eSIM/nanoSIM?

  1. Click (Start) – [Settings] – [Network & internet].
  2. Click [Cellular].
  3. Click [SIM 1] or [SIM 2] in “Use this SIM for cellular data”. [SIM 1]: nanoSIM [SIM 2]: eSIM

How do I connect to a network?

If the APN setting is completed automatically after inserting the nanoSIM card, the Internet connection will be possible. In such cases, the following settings are not necessary.

How do I add an APN?

If an Internet connection via wireless WAN is not possible, perform the following to add an APN:

  1. Click (Start) – [Settings] – [Network & internet].
  2. Click [Cellular].
  3. Click [Mobile operator settings].
  4. Click [Add an APN].
  5. Input detailed information such as APN, and then click [Save].
  6. Click [OK]. Internet connection will be possible.
  7. If you are not connected to the Internet, select the created APN profile, and then click [Apply].

What are some important notes about connecting to a network?

  • When “Use cellular instead of Wi-Fi” is set to [When Wi-Fi is poor] (default), wireless WAN connections will be established only when there is no Internet connection via Wi-Fi.
  • When using wireless WAN, perform the following to disable Airplane mode: Click (Start) – [Settings] – [Network & internet] – [Airplane mode], set “Airplane mode” to [Off], and set “Cellular” to [On].

How do I disconnect from a network?

  1. Click (Start) – [Settings] – [Network & internet] – [Cellular].
  2. Click [Disconnect]. You can also click on the taskbar corner, and then click (Manage Cellular connections) – [Disconnect].

What are the support systems for GPS on Wireless WAN and Dedicated GPS devices?

Devices Device name Support system
GPS on wireless WAN EM7690 GPS (L1 / L5) / GLONASS / BeiDou / Galileo / QZSS
Dedicated GPS U-blox NEO-M8 Series GPS (L1) / GLONASS / QZSS / SBAS

How do I check GPS information using the “Panasonic PC GPS Viewer”?

  1. Click (Start) – [All apps] – (Panasonic PC GPS Viewer). You can start up “Panasonic PC GPS Viewer” from Panasonic PC Settings Utility. Launch Panasonic PC Settings Utility, and then click (Utilities) – (GPS Viewer).

What is an important note to keep in mind when using the GPS function?

Communication is established through the GPS antenna (A). Do not block the antenna area with your hand or body.

What is important to know about the GPS Week Number Rollover transmission date?

The date values are output from the GPS module on and after the date shown on the table below. Because of this, apps, etc. that use date information from GPS will be affected by GPS Week Number Rollover.

Module GPS Week Number Rollover transmission date
Wireless WAN (Sierra EM7690) 2039/10/23
Dedicated GPS (U-blox NEO-M8 Series) 2040/11/18

What is important to know about the Pass Through to External Antenna function?

This computer can utilize up to 4 external antenna signals such as wireless WAN that are passed through to the computer. When [Wireless Antenna Switching] is set to [Auto] and the computer is connected to the vehicle dock, the external antenna signal passed through to the computer will be used. By default, the setting is set to [PC(built-in)] and will utilize the signals from this computer.

What are the default settings for the Pass Through to External Antenna function?

The default settings are bolded on the table below:

Channel Only for model without dedicated GPS Only for model with dedicated GPS
Channel 1 WWAN-main NONE WWAN-main NONE
Channel 2 WWAN-GPS WWAN-aux NONE WWAN-aux Dedicated GPS NONE
Channel 3 WWAN-3rd WWAN-aux NONE WWAN-3rd WWAN-aux NONE
Channel 4 WWAN-4th WLAN-main NONE WWAN-4th WLAN-main NONE

What are some important notes about the Pass Through to External Antenna function?

  • Channels that are not connected to an external antenna need to be set to [NONE].
  • To use 2×2 MIMO, select [WWAN-main] for [Channel 1] and [WWAN-aux] for [Channel 3].
  • To use 4×4 MIMO, select [WWAN-main] for [Channel 1], [WWAN-aux] for [Channel 2], [WWAN-3rd] for [Channel 3], and [WWAN-4th] for [Channel 4].
  • To use 2×2 or 4×4 MIMO, [WWAN-GPS] cannot be selected.
  • To use 4×4 MIMO, [Dedicated GPS] and [WLAN-main] cannot be selected.
  • To use GPS, select [WWAN-GPS] or [Dedicated GPS] for [Channel 2].
  • To use WLAN-main, select [WLAN-main] for [Channel 4].
  • The following antenna combinations cannot be selected at the same time: [WWAN-aux] & [WWAN-GPS] and [WWAN-GPS] & [Dedicated GPS]
  • [WWAN-aux] for [Channel 3] can only be selected when [Channel 2] is set to [Dedicated GPS] or [NONE].
  • [WWAN-aux] for [Channel 2] can only be selected when [Channel 3] is set to [WWAN-3rd].
  • For more details, refer to the Setup Utility. (Setup Utility)

How can I extend battery life and save power, also during AC adaptor usage?

You can extend battery life and save power, also during AC adaptor usage, by using the methods below to reduce power consumption:

How can I reduce power consumption?

You can reduce power consumption by:

  • Changing the Power mode to [Best power efficiency]:

    1. Right-click or on the taskbar corner, and click [Power and sleep settings].
    2. Set the “Power mode” to [Best power efficiency].

  • Enabling the battery saving function:

    1. Right-click or on the taskbar corner, and click [Power and sleep settings].
    2. Click [Battery saver] – [Turn on now].

  • Decreasing the LCD brightness: Decrease the internal LCD brightness to reduce power consumption. Press Fn + F1.

What are some further power saving options?

  • Turn off the computer when it is not in use. You can also turn off only the wireless LAN or wireless WAN power.
  • Disconnect external devices (USB devices, external mouse, etc.) that are not being used.
  • Use Sleep. When you have to leave the computer, set the computer to sleep. This shuts down computer operation to reduce power consumption. Press Fn + F7.
  • When using the battery, do not use applications that place a significant load on the CPU. Some application software may place a large burden on the CPU only with start-up and may consume power.
  • When you are using the screen saver with 3D graphics, change to another screen saver. To change the screen saver, right-click the desktop, click [Personalize] – [Lock screen] – [Screen saver] and click the title of the screen saver.

How do I configure power saving settings?

  1. Right-click or on the taskbar corner, and click [Power and sleep settings].
  2. Select the setting in “Power mode”.

How do I customize the power setting?

You can choose the optimum power setting for your operating condition by selecting a power plan. You can also create your own power plan.

How do I change the power plan setting?

  1. Click (Start) – [All apps] – [Windows Tools] – [Control Panel].

  2. Click [System and Security] – [Power Options].

  3. Click [Choose or change a power plan].

  4. Select a plan, and click [Change plan settings].

  5. Change the settings.

    • [Change advanced power settings]: You can make more detailed settings.

  6. Click [Save changes].

How do I create my own power setting?

  1. Click (Start) – [All apps] – [Windows Tools] – [Control Panel].
  2. Click [System and Security] – [Power Options].
  3. Click [Create a power plan], input the name of the power plan. The power plan is fixed to “Balanced”.
  4. Click [Next].
  5. Change the settings and click [Create]. To change the settings or to make more detailed settings, see Changing the Power Plan Setting.

How do I delete the power plan?

  1. Click (Start) – [All apps] – [Windows Tools] – [Control Panel].
  2. Click [System and Security] – [Power Options].
  3. Click [Change plan settings] of the power plan you wish to delete. If the power plan you wish to delete is already selected, select another plan first.
  4. Click [Delete this plan], and then click [OK] on the confirmation screen.

How do I set security measures to protect my data?

You can protect your data by setting the Supervisor Password/User Password.

How do I set the Supervisor Password/User Password?

Set the Supervisor Password before setting the User Password.

  1. Start up the Setup Utility. (Starting the Setup Utility)

  2. Select [Security].

  3. Select [Set Supervisor Password] or [Set User Password], and press Enter.

  4. Enter your password in [Create New Password] and press Enter.

    • When the password has been set, you need to enter your password in [Enter Current Password] and press Enter.
    • To disable the password, leave the input field empty and press Enter.

  5. Enter your password again in [Confirm New Password] and press Enter.

  6. Press F10, select [Yes], and press Enter.

What are some important notes to keep in mind when setting the Supervisor Password/User Password?

  • Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Contact Panasonic Technical Support.
  • When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people may set or change the password.
  • Only for the model with Fingerprint Reader: When the fingerprint is registered for Windows Hello Fingerprint authentication, the registered fingerprint can be used to authenticate the Supervisor Password. When the fingerprint authentication screen is displayed, touch the registered finger on the fingerprint reader. When authenticated, the display of the fingerprint switches as shown below and signs in to the registered user account.

What are some important notes to keep in mind about fingerprint authentication?

  • If fingerprint authentication failed three times, the computer turns off.
  • If you leave the fingerprint authentication screen for approximately 1 minute, it will switch to the password input screen.
  • You can switch to password input by pressing the Esc key.
  • The registered fingerprint data will be saved in the computer. Erase the fingerprint data when reinstalling Windows, disposing, or transferring the computer.
  • If the [Caution] screen appears when entering the password, check the status of Num Lock and Caps Lock.
  • You can use up to 32 alphanumeric characters (including spaces).
  • The case (upper/lower) is distinguished.
  • Use only the upper horizontal row of numeric keys to input your password.
  • You cannot use Ctrl to input a password.
  • Disabling the Supervisor Password also disables the User Password.

How do I set the Windows Password (Sign-in Options)?

To set the password, proceed as follows. The Windows password will be applied when you sign in to Windows or resume the computer from the Lock screen.

  1. Click (Start) – [Settings] – [Accounts] – [Sign-in options].
  2. Click [Password] – [Add].

What are some important notes to keep in mind when setting the Windows Password?

  • Check the status of Num Lock and Caps Lock.

  • Set the key entry mode to English (“ENG”) and enter characters. The keyboard layout can be added or changed in the following steps:

    1. Click (Start) – [Settings] – [Time & language] – [Language & region].
    2. Click – [Language options] in the language.
    3. Click [Add a keyboard] in “Installed keyboards” and choose a keyboard from the list.

  • Remember your password. If you forget the password, you cannot use Windows. Creating a password reset disk beforehand is recommended.

What is the Windows Hello function?

This function is used to sign in to Windows quickly or perform individual authentication. To use Windows Hello, you need to set the password and PIN for sign-in options.

How do I use Windows Hello Face Recognition?

The face recognition for Windows Hello is supported. To use Windows Hello, perform the following steps for setup.

  1. Click (Start) – [Settings].
  2. Click [Accounts] – [Sign-in options].
  3. Click [Facial recognition (Windows Hello)] – [Set up].
  4. Follow the on-screen instructions.

What is an important note about using Windows Hello Face Recognition?

When the camera light turns on, it becomes hot. Do not touch the camera light when the light is on, and shortly after the light turns off.

How do I use Windows Hello Fingerprint Authentication?

  1. Click (Start) – [Settings].
  2. Click [Accounts] – [Sign-in options].
  3. Click [Fingerprint recognition (Windows Hello)] – [Set up].
  4. Follow the on-screen instructions.

What are some important notes about using Windows Hello Fingerprint Authentication?

  • Register at least two fingers. That way, if by any chance one finger is injured, another can be used.
  • To prevent scanning errors, pay attention to the following: touch the fingerprint reader with the first joint of the finger you want to register and in the following cases, the fingerprint reader may fail to register or authenticate: you touch the fingerprint reader while sliding your finger, you touch the fingerprint reader with a finger at an angle, the pressing force to touch the fingerprint reader is weak, the finger is dirty or scarred, and the finger is too wet or too dry. See “Fingerprint Reader Handling” for details.
  • In rare cases, features necessary for fingerprint authentication may not be detected. In such cases, try registering another finger.

What is Windows Hello PIN?

A PIN is a PIN number that is set for each device such as the computer or smartphone. When you have added a PIN to the computer, you are requested to enter the PIN on the sign-in screen. To use Windows Hello, perform the following steps for setup.

How do I set up a Windows Hello PIN?

  1. Click (Start) – [Settings].
  2. Click [Accounts] – [Sign-in options].
  3. Click [PIN (Windows Hello)] – [Set up].
  4. Enter your account password, and click [OK].
  5. Enter your PIN number in [New PIN].
  6. Enter your PIN number again in [Confirm PIN], and click [OK].
  7. Follow the on-screen instructions.

How can I prevent my computer from unauthorized use?

You can set a start-up password to protect your computer from unauthorized use.

  1. Set the password (Setting the Supervisor Password/User Password), and select [Enabled] in [Password On Boot] and/or [Password On Resume] in the [Security] menu of the Setup Utility.

What are some important notes to keep in mind when setting a start-up password?

  • The [Password On Resume] of the Setup Utility is effective when the computer was once shut down and not effective when the computer resumes from sleep.
  • If the Supervisor Password or User Password has been set, the password input screen will be displayed on starting-up of the Setup Utility even though [Password On Boot] and/or [Password On Resume] is set to [Disabled]. If you set [Password On Boot] to [Enabled] and set [Password on Reboot] to [Same as Boot], password input will also be required at Windows restart. ([Same as Boot] is the default setting.)

How do I disable the optical disc drive?

Disable optical disc drive (optional) operation to prevent the drive from being read/written and from being used to start the computer.

  1. Select [Disabled] in [Optical Drive] in the [Advanced] menu of the Setup Utility.

What is an important note to keep in mind when disabling the optical disc drive?

This does not work for commercially available optical drives.

How do I disable USB Devices?

Disable USB flash Memory operation to prevent the drive from being read/written and from being used to start the computer. You can protect your data from unauthorized access or accidental overwriting.

  1. Select [Disabled] in [USB Port (Type-C)]/[USB Port (Type-A)]/[Docking Device USB Ports] in the [Advanced] menu of the Setup Utility.

How can device encryption protect my device?

Using device encryption can protect folders or files from illegal access in case the computer is lost or stolen. This computer supports the “Device encryption” function. This function is set to on as factory default; however, the encryption is not completed yet. To complete the encryption, you need to sign in with your “Microsoft account”. Follow the instructions of the system administrator to complete the setting.

What are some important notes about device encryption?

  • When you execute [Create a system image] while signed into your Microsoft account with “Device encryption” enabled, the “You have chosen to back up drive c: which is encrypted. The backup location will not be encrypted. Make sure the backup is kept in a physically secure location.” warning message may appear. When attempting to recover a backup created under the above conditions, the “System Image Recovery” screen will appear and entry of the recovery key will be required. In such cases, use the recovery key that you previously printed or saved to a file, or perform the following to acquire the recovery key: Access the “http://go.microsoft.com/fwlink/p/?LinkId=237614” URL on a device connected to the Internet (e.g., another computer or tablet), and sign into your Microsoft account. If multiple recovery keys are displayed, acquire the recovery key for the key ID that appears on the “System Image Recovery” screen.
  • Backups created with [Create a system image] are not encrypted. Physically store the media on which the backup is stored in a safe location.
  • The backup recovery procedure will complete when you connect to the Internet, and a new recovery key will be created at that point.
  • Additionally, the entry of the recovery key will be required when restoring restore points or during startup in safe mode, for example. In such cases, perform the above procedure to acquire the recovery key.

What is the Secure Boot function?

“Secure Boot” is a function that protects your computer by prohibiting Operating System other than those permitted under factory default conditions from being executed during startup.

What do I need to do when performing [Clear Secure Boot Keys] to use Secure Boot?

When using the function of Microsoft_DeviceGuard/CredencialGuard, select [Install default Secure Boot keys (Device Guard Ready)]. When not using the function of Microsoft_DeviceGuard/CredencialGuard, select [Install default Secure Boot keys]. For further information, ask the system administrator.

What is the TPM function?

TPM (Trusted Platform Module) is a security chip aimed at high-level cryptographic processing and secure storage of encryption keys (ex. BitLocker Drive Encryption). In the file encryption using the TPM, encryption keys can be stored on a TPM chip separated from the internal disk. This will allow you to increase the security level. To use the TPM function, perform the following steps. For more information about the usage, follow the instructions by a system administrator.

  1. Right-click (Start) – [Run], then input “tpm.msc” and click [OK].

What is Concealed Mode?

You can make your computer inconspicuous using the concealed mode. You can select on/off of LCD Backlight, LED, Sound, Wireless Radio, Backlit Keyboard (only for the model with a backlit keyboard), and Touchscreen.

What are some important notes about Concealed Mode?

  • [Concealed Mode] is set to [Enabled] as the factory default.
  • The camera indicator cannot be turned off.

How do I switch the concealed mode?

  1. Press Fn + F8. (Key Combinations) With the factory default, you can also press Fn + 2 or button to switch the concealed mode. If you press keys or a button in succession, the concealed mode may not be switched. More than 4 seconds interval is necessary to switch on/off.

How do I disable/enable the concealed mode?

This function is effective when the computer is restarted.

  1. Set [Concealed Mode] to [Enabled] or [Disabled] in the sub-menu of [Concealed Mode Configuration] in the [Main] menu of the Setup Utility.

How do I change the settings of the concealed mode?

This function is effective when the computer is restarted.

  1. You can change the devices turned on/off in [Concealed Mode Configuration] with Setup Utility. You can change the trigger key in [Trigger Key]. Fn + F8 key is always enabled. When you set [LCD Backlight] to [Minimum] and [LED] to [ON], the LED becomes dark.

How do you start Waves MaxxAudio?

  1. Click (Start) – [All apps] – (Waves MaxxAudio).

The Waves MaxxAudio starts up.

What does the ON/OFF Switch do?

Switches between ON and OFF of Waves MaxxAudio. If the sound adjusted with Waves MaxxAudio is not a preferred sound, this application can be turned off.

What does Sound Device display?

The sound output device. Settings are stored for each sound output device.

What does the Equalizer allow you to do?

The volumes can be adjusted for each frequency band. Move the slider ( ) up and down to adjust the volume of each frequency band.

What does the Preset option allow you to do?

Click the preset menu to select a displayed preset according to the purpose of use.

What are the default preset options?

  • [HandsFree Conference]: This setting places importance on the sound volume and quality of conversation.
  • [Standard]: This setting places importance on the balance between sound volume and quality.

What does the Reset Button do?

Clicking this button restores each setting to the default state.

What does the Level Meter display?

The volume (left/right) meter.

How do you adjust the “Bass” adjustment dial?

While clicking the dial, move the dial up/down or left/right to adjust the volume of low-tone range. Turning the dial in “+” direction increases the volume of low-tone range.

How do you adjust the “Details” adjustment dial?

While clicking the dial, move the dial up/down or left/right to adjust the volume of high-tone range. Turning the dial in “+” direction increases the volume of high-tone range.

How do you adjust the “Width” adjustment dial?

While clicking the dial, move the dial up/down or left/right to adjust the direction of sounds output from the right and left speakers. Turning the dial in “+” direction spreads the right and left sounds.

What does the Dimension switch do?

Turning on this switch while the headphones are in use gives you sound spread as if you are listening through speakers.

What does the Reduce noise switch do?

Turning on this switch reduces constant noises that generally occur from the microphone input, etc.

What does the Revive switch do?

Electronically improves low bit-rate sound sources with relatively poor sound quality. This function is turned on as default. This function can be disabled by turning off the switch.

How do you start Panasonic PC Day Night Mode Utility?

  1. Click (Start) – [All apps] – (Panasonic PC Day Night Mode Utility).

The Panasonic PC Day Night Mode Utility starts up.

What does the Manual button allow you to do?

Switch between [Day Mode] and [Night Mode].

What does the Auto Timer allow you to do?

Specify the time period to switch to the Night Mode.

What does the Auto Light Sensor allow you to do?

Set the brightness to automatically switch to the Night Mode.

What does the Display Effect allow you to do?

Change the color of display. Color is inverted when you add a check mark to [Inverted].

What does the Display Brightness allow you to do?

Change the brightness of the display screen. If you remove the check mark, the settings will not be reflected.

What does the Backlit Keyboard allow you to do?

Change the brightness and color of the Backlit Keyboard. If you remove the check mark, the settings will not be reflected.

What does the Restore Defaults option do?

Return all the settings to the default values.

How can you check the Panasonic PC Day Night Mode Utility settings?

  1. Click (Start) – [Settings] – [System] – [Display].
  2. Set [Night light] to [Off].
  3. Click [Brightness], and remove the check mark from [Change brightness automatically when lighting changes].

How do you start the Setup Utility?

  1. Click (Start) – [Settings] – [System] – [Recovery].
  2. Click [Restart now] in “Advanced startup”.
  3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
  4. Click [Troubleshoot] – [Advanced options] – [UEFI Firmware Settings] – [Restart].

The computer restarts, and the Setup Utility screen appears.

What happens when you start the Setup Utility with a Supervisor Password?

You can make the settings of all items of the Setup Utility.

What are the limitations when starting the Setup Utility with a User Password?

  • In the [Advanced] and [Boot] menus, you cannot make the settings of all items.
  • In the [Security] menu, you can change only the User Password when [User Password Protection] is set to [No Protection]. You cannot delete the User Password.
  • In the [Exit] menu, you cannot make the setting of [Load Default Values] and [Boot Override].

What are the System Date settings?

  • Day of the Week, Month/Day/Year.
  • You can use ≪ Tab ≫ to move the cursor.

What are the System Time settings?

  • 24-hr. style.
  • You can use ≪ Tab ≫ to move the cursor.

What are the 10-Key Mode options?

  • Select the behavior of the 10-key area of the keyboard.
  • When [NumLock] is selected, the 10-key area works as a number pad when Num Lock LED is on.
  • When [Fn Key] is selected, the 10-key area works as a number pad when the ≪ Fn ≫ key is held, and Num Lock LED is on.

What are the Battery Charging Indicator options?

  • On
  • Continuous Flashing

What are the Power On AC options?

  • Disabled
  • Enabled

What are the LID Switch options?

  • Disabled
  • Enabled

What are the Battery Charging Mode options?

  • Normal
  • High Temperature

How do you access the Concealed Mode Configuration sub-menu?

The sub-menu appears when this item is selected. Enter the sub-menu.

What are the Concealed Mode options?

  • Disabled
  • Enabled

What are the LCD Backlight settings?

  • Can be changed only when [Concealed Mode] is set to [Enabled].
  • OFF
  • Minimum
  • ON

What are the LED settings?

  • Can be changed only when [Concealed Mode] is set to [Enabled].
  • Except for the camera indicator and the LED of external devices.
  • OFF
  • ON

What are the Wireless Radio settings?

  • Can be changed only when [Concealed Mode] is set to [Enabled].
  • OFF
  • ON

What are the Backlit Keyboard settings?

  • Only for model with Backlit Keyboard.
  • Can be changed only when [Concealed Mode] is set to [Enabled].
  • OFF
  • ON

What are the Touchscreen settings?

  • Can be changed only when [Concealed Mode] is set to [Enabled].
  • OFF
  • ON

What are the Trigger Key settings?

  • Can be changed only when [Concealed Mode] is set to [Enabled].
  • Select the key combination to turn on/off the concealed mode.
  • When [F8] is selected, pressing≪ F8 ≫ turns on/off the concealed mode.
  • Fn+F8
  • F8

How do you start the Fan Diagnostics?

Enter the sub-menu. Press≪ Enter ≫ to start fan test.

How do you access the Backlit Keyboard Settings sub-menu?

Only for models with Backlit Keyboard. Enter the sub-menu.

What are the Toggle Color 1 settings?

  • This toggle color cannot be changed.
  • White

What are the Toggle Color 2 settings?

  • This toggle color cannot be changed.
  • Red

What are the Toggle Color 3 settings?

  • Red
  • Green
  • Blue
  • White
  • Custom

What are the Toggle Color 3 Custom settings?

  • Red
  • Green
  • Blue
  • Can be changed only when [Toggle Color 3] is set to [Custom].
  • Specify [Red], [Green], and [Blue] colors with numbers from \ to , or use ≪ F5 ≫ /≪ F6 ≫ keys to set them.

What are the Toggle Color 4 settings?

  • Red
  • Green
  • Blue
  • White
  • Custom

What are the Toggle Color 4 Custom settings?

  • Red
  • Green
  • Blue
  • Can be changed only when [Toggle Color 4] is set to [Custom].
  • Specify [Red], [Green], and [Blue] colors with numbers from \ to , or use ≪ F5 ≫ /≪ F6 ≫ keys to set them.

What are the Backlight Timeout (seconds) settings?

  • On Battery Power: None, 5, 10, 15, 30, 60
  • Plugged in: None, 5, 10, 15, 30, 60

How do you access the Optional Kit Configuration sub-menu?

Normally do not change this setting. Enter the sub-menu. A separately provided password is required to enter the sub-menu.

How do you access the CPU Configuration sub-menu?

The sub-menu appears when this item is selected. Enter the sub-menu.

What are the Intel® Hyper-Threading Technology settings?

  • Can be changed only when [Intel® Trusted Execution Technology] is set to [Disabled].
  • Disabled
  • Enabled

What are the Intel® Virtualization Technology settings?

  • Can be changed only when [Intel® Trusted Execution Technology] is set to [Disabled].
  • Can be changed only when [Intel® VT-d] is set to [Disabled].
  • Disabled
  • Enabled

What are the Intel® VT-d settings?

  • Can be changed only when [Intel® Trusted Execution Technology] is set to [Disabled].
  • Enabled

What are the Intel® Trusted Execution Technology settings?

  • Can be changed only when [Intel® VT-d] is set to [Enabled].
  • Disabled
  • Enabled

What are the Intel® Total Memory Encryption settings?

  • Disabled
  • Enabled

How do you access the Serial Port Settings sub-menu?

  • The sub-menu appears when this item is selected.
  • Used to configure the serial port.
  • Enter the sub-menu.

What are the Serial Port settings?

  • Only for model with serial port.
  • Disabled
  • Enabled
  • Auto

What are the Optical Drive settings?

  • Only for model with optical disc drive.
  • Disabled
  • Enabled

What are the LAN settings?

  • Enabled
  • Disabled

What are the Power On by LAN settings?

  • Can be changed only when [LAN] is set to [Enabled].
  • Deny
  • Allow

What are the LAN (2nd) settings?

  • Only for model with 2nd LAN.
  • Disabled
  • Enabled

How do you access the Wireless Configuration sub-menu?

The sub-menu appears when this item is selected. Enter the sub-menu.

What are the Wireless LAN settings?

  • Only for model with wireless LAN.
  • Can be changed only when [Bluetooth] is set to [Disabled].
  • Disabled
  • Enabled

What are the Bluetooth settings?

  • Only for model with Bluetooth.
  • Can be changed only when [Wireless LAN] is set to [Enabled].
  • Disabled
  • Enabled

What are the Wireless WAN settings?

  • Only for model with wireless WAN.
  • Disabled
  • Enabled

What are the Dedicated GPS settings?

  • Only for model with dedicated GPS.
  • Disabled
  • Enabled

What are the Wireless Antenna Switching settings?

  • Auto

What are the Channel 1 settings?

  • Can be changed only when [Wireless Antenna Switching] is set to [Auto].
  • <Only for model with GPS on wireless WAN> WWAN-main
  • <Only for model with GPS on wireless WAN> NONE
  • <Only for model with dedicated GPS> WWAN-main
  • <Only for model with dedicated GPS> NONE

What are the Channel 2 settings?

  • Can be changed only when [Wireless Antenna Switching] is set to [Auto].
  • <Only for model with GPS on wireless WAN> WWAN-GPS
  • <Only for model with GPS on wireless WAN> WWAN-aux
  • <Only for model with GPS on wireless WAN> NONE
  • <Only for model with dedicated GPS> WWAN-aux
  • <Only for model with dedicated GPS> Dedicated GPS
  • <Only for model with dedicated GPS> NONE

What are the Channel 3 settings?

  • Can be changed only when [Wireless Antenna Switching] is set to [Auto].
  • <Only for model with GPS on wireless WAN> WWAN-3rd
  • <Only for model with GPS on wireless WAN> WWAN-aux
  • <Only for model with GPS on wireless WAN> NONE
  • <Only for model with dedicated GPS> WWAN-3rd
  • <Only for model with dedicated GPS> WWAN-aux
  • <Only for model with dedicated GPS> NONE

What are the Channel 4 settings?

  • Can be changed only when [Wireless Antenna Switching] is set to [Auto].
  • <Only for model with GPS on wireless WAN> WWAN-4th
  • <Only for model with GPS on wireless WAN> WLAN-main
  • <Only for model with GPS on wireless WAN> NONE
  • <Only for model with dedicated GPS> WWAN-4th
  • <Only for model with dedicated GPS> WLAN-main
  • <Only for model with dedicated GPS> NONE

What are the microSD Card Slot settings?

  • Disabled
  • Enabled

What are the Smart Card settings?

  • Only for model with Smart Card slot.
  • Disabled
  • Enabled

What are the USB Port (Type-C) settings?

  • Disabled
  • Enabled

What are the USB Port (Type-A) settings?

  • Disabled
  • Enabled

What are the Docking Device USB Ports settings?

  • Disabled
  • Enabled

What are the Camera settings?

  • Only for model with camera.
  • Enabled

What are the Microphone settings?

  • Only for model with microphone.
  • Disabled
  • Enabled

What are the Boot Mode settings?

  • If the startup from USB devices is not possible, set [Compatible] and retry. However, setting [Compatible] will require longer time to display the Windows boot screen than setting [Normal].
  • Normal
  • Compatible

What are the UEFI Priorities settings?

  • Boot Option #1 – #5
  • Windows Boot Manager
  • Windows Recovery Environment
  • Recovery Partition
  • UEFI: IPv4 Intel® Ethernet Connection (13) I219-LM
  • UEFI: IPv6 Intel® Ethernet Connection (13) I219-LM
  • Disabled

What are the UEFI Boot Device Control settings?

Set whether to enable or disable the startup of each device.

What are the UEFI Boot from Storage settings?

  • Disabled
  • Enabled

What are the UEFI Boot from Optical Drive settings?

  • Only for model with optical disc drive.
  • Disabled
  • Enabled

What are the UEFI Boot from LAN settings?

  • Disabled
  • Enabled

What are the UEFI Boot from USB and others settings?

  • Disabled
  • Enabled

How do you change the boot order?

  • [Boot Option] for [UEFI Boot Device Control] shows the boot device recognized by Firmware (BIOS).
  • Boot from a device or not can be selected at [UEFI Priorities], device by device.
  • You can select the boot device during start-up of the computer, too. Press≪ Esc ≫ key soon after “Panasonic” boot screen is displayed. “Boot Menu” appears and you can select the device. To use this function, set [Boot Popup Menu] to [Enabled].

What are the Boot Popup Menu settings?

  • Disabled
  • Enabled

What are the Password On Boot settings?

  • The shutdown when the fast startup is enabled, this function is ineffective.
  • Disabled
  • Enabled

What are the Password On Reboot settings?

  • Disabled
  • Same as Boot

What are the Password On Resume settings?

  • Can be changed only when [Password On Boot] is set to [Enabled].
  • This function is effective when the computer is restarted after a shutdown (when fast startup is enabled) and when the computer resumes from hibernation, but not when it resumes from sleep.
  • Disabled
  • Enabled

How do you Set Supervisor Password?

Enter the password.

What are the User Password Protection settings?

  • No Protection
  • Protected

How do you Set User Password?

  • Can be changed only when [Set Supervisor Password] is set.
  • Enter the password.

What are the Embedded Security (TPM) settings?

  • Only for model that supports TPM.
  • Can be changed only when [Set Supervisor Password] is set.

What are the Embedded Security (TPM) Sub-menu items?

  • Sub-Menu Protection
  • TPM State (Depending on the models, this item is not displayed.)
  • Pending TPM operation
  • Block SID Authentication

What happens when you select [Clear TPMOwner] in the Pending TPM operation sub-menu?

Clear owner information in the TPM chip. Use for discarding and transferring this product. If you select [Clear TPMOwner] when the BitLocker is effective, you may need to reinstall OS.

How do you access the Embedded Security (TPM) sub-menu?

Enter the sub-menu.

What are the Fingerprint Security settings?

  • Only for model with Fingerprint Reader (Windows Hello).
  • Can be changed only when [Set Supervisor Password] is set.

What are the Fingerprint Security sub-menu items?

  • Sub-Menu Protection
  • Power-on Security
  • Clear the fingerprint data

How do you access the Fingerprint Security sub-menu?

Enter the sub-menu.

What are the AMT Configuration settings?

  • Only for model that supports Intel® AMT.
  • Can be changed only when [Set Supervisor Password] is set.

How do you access the AMT Configuration sub-menu?

Enter the sub-menu.

What are the Secure Boot settings?

  • The sub-menu appears when this item is selected.
  • If you change factory default setting, preinstalled-OS may not operate correctly.

How do you access the Secure Boot sub-menu?

Enter the sub-menu.

What are the Absolute Persistence® Module settings?

  • Absolute®, formerly Absolute Computrace®, is a service designed to help track devices and provide recovery services in the event a device is lost or stolen.
  • Disabled
  • Permanently Disabled*1

What are the Secure Wipe settings?

  • Can be changed only when [Set Supervisor Password] is set.

What are the Secure Wipe sub-menu items?

  • Start “Secure Wipe”

How do you access the Secure Wipe sub-menu?

Enter the sub-menu.

What does the Save Values and Reboot option do?

To reboot the system after saving the changes.

What does the Reboot Without Saving Changes option do?

To reboot the system without saving the changes.

What does the Save Current Values option do?

To save the changes for all Setup options.

What does the Load Previous Values option do?

To load previous values for all Setup options.

What does the Load Default Values option do?

To return the settings to the default values.

What does the Windows Boot Manager option do?

Boot from preinstalled OS.

What does the Recovery Partition option do?

Erase your flash memory or restore the computer to its original factory default image.

What does the UEFI: IPv4 Intel® Ethernet Connection (13) I219-LM option do?

Boot from LAN device (IP4).

What does the UEFI: IPv6 Intel® Ethernet Connection (13) I219-LM option do?

Boot from LAN device (IP6).

What does the Windows Recovery Environment option do?

Boot from Windows Recovery Environment.

What does the Diagnostic Utility option do?

Execute Diagnostic Utility.

What is the operational environment for the computer?

Place the computer on a flat stable surface not subject to shock, vibration, and danger of dropping. Do not place the computer upright or turn it over. If the computer is exposed to an extremely strong impact, it may become damaged.

What are the operating environment temperature ranges?

  • Operation: -10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)*1
  • Storage : -20 °C to 60 °C {-4 °F to 140 °F}

What are the operating environment humidity ranges?

  • Operation: 30 % to 80 % RH (No condensation)
  • Storage: 30 % to 90 % RH (No condensation)

What can shorten the product life?

Even within the above temperature/humidity ranges, operation for a long time in extreme environments, smoking nearby, or operation in places where oil is used or where there is a lot of dust will result in the product deterioration and will shorten the product life.

What should you do if the computer is wet in temperatures of 0 °C {32 °F} or below?

If the computer is wet in temperatures of 0 °C {32 °F} or below, freeze damage may occur. Make sure to dry off the computer in such temperatures.

Where should you avoid placing the computer?

Do not place the computer in the following areas, otherwise the computer may be damaged.

  • Near electronic equipment. Image distortion or noise may occur.
  • In extremely high or low temperature.

What precaution should you take when operating the computer?

As the computer can become hot during operation, keep it away from items that are sensitive to heat.

What precautions should you take when carrying the computer?

  • Turn off the computer.
  • Remove all external devices, cables and other protruding objects.
  • Remove a disc in the optical disc drive.
  • Do not drop or hit the computer against solid objects.
  • Do not leave the display open.
  • Do not grip the display part.
  • Do not put anything (e.g., a piece of paper) between the display and keyboard.
  • When you board an airplane, take the computer with you and never put it in your checked luggage.
  • When using the computer on airplane, follow the airline’s instructions.
  • When carrying a spare battery, put it in a plastic bag to protect its terminals.
  • Be careful not to get injured by dropping or getting hit when carrying the computer.

What precautions should you take when using the touch screen?

  • Use only the pen (included) to touch the screen. Do not place any object on its surface and do not press down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).
  • Touch the screen with the pen (included) or your fingers. When touching the screen, use only the pen (included) or your fingers on the surface. Using anything else (especially sharp objects that may leave a mark) may scar or stain the surface, causing the malfunction.
  • Do not apply too much pressure when operating the screen. Only a light touch is required to operate the screen. Applying too much pressure may damage the surface.
  • Do not use the screen when dust or dirt (e.g., oil) is on the screen. Otherwise foreign particles on the screen/pen (included) can scratch the screen surface or obstruct the pen (included) operation.

What precautions should you take when using the touchpad?

The touchpad is designed to be used by fingertip. Do not place any object on its surface and do not press down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).

What should you avoid doing to the touchpad?

Avoid any harmful substances such as oil from getting into the touchpad. The pointer may not work correctly.

What precautions should you take when handling the screen?

  • Do not apply strong pressure to the screen outside of the LCD display. Applying strong pressure to the screen outside of the display area may result in malfunctions or damage to the LCD screen.
  • Do not apply excessive force to the screen. Do not lift the computer while holding the LCD screen, or allow the screen to be twisted. Do not place any objects on the LCD screen. Any of the above may cause the screen glass to break, or may damage the LCD screen.

What might happen to the screen in low temperature environments?

Operation response may be slower in low temperature environments. The screen may respond to operations more slowly when using the computer in temperatures less than 5 °C {41 °F}, but this is not a malfunction. Response time will return to normal when the computer is returned to room temperature.

What should you do if the pointer jumps to a location other than where the screen was touched, or if the LCD resolution changes?

If the pointer jumps to a location other than where the screen was touched, or if the LCD resolution changes, recalibrate the screen. Perform the procedure of “Calibrating the Screen”.

What precautions should you take when handling the pen (included)?

  • Clean the pen (included) tip and screen prior to operation. Foreign particles can scratch the screen and impede the operation of the pen (included).
  • Use only the pen (included) to touch the screen. Using it for any other purpose may damage the pen (included) and result in scratches on the screen.
  • The pointer cannot follow the pen (included) movement if you move the pen (included) too quickly.
  • Do not apply excessive force to the tip of pen. If excessive force is applied to the pen tip (A), the screen may be damaged, or the pen tip (A) will be easily damaged or deteriorate. Also, leaving the pen tip (A) for a long period of time with pressure applied may cause operational errors or deterioration. Do not apply excessive force to the pen tip (A) since it can be operated with light force.

What precautions should you take when using peripheral devices?

Follow these instructions and this manual to avoid any damage to the devices. Carefully read the instruction manuals of the peripheral devices.

  • Use the peripheral devices conforming to the computer’s specifications.
  • Connect to the connectors in the correct direction.
  • If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of pins, etc.
  • If screws are included, fasten them securely.
  • Remove the cables when you carry the computer. Do not pull the cables forcibly.

What should you do when the battery indicator does not light on?

The battery indicator may not light on even if the AC adaptor and the battery pack are correctly connected to the computer, due to the following reasons. The AC adaptor’s protection function may be working. In this case, pull out the AC cord and wait for more than 1 minute before reconnecting the AC cord.

What should you do if drops of water or other stains get on the surface of the LCD panel?

If drops of water or other stains get on the surface of the LCD panel, wipe them off immediately. Failure to do so may result in staining.

How do you clean the LCD panel?

The screen is specially treated to prevent dirt from adhering to the surface. Also, to improve the outdoor visibility of the display, a low reflection coating has been added. When removing the dirt on the screen surface, use only an approved soft cloth (included) in order to avoid scratches and peeling of the coating. Before using the computer, be sure to read the instructions provided below.

What is the format continuous data transfer speed for a CD-ROM?

24 X (Max)

What is the format continuous data transfer speed for a CD-R?

24 X (Max)

What is the format continuous data transfer speed for a CD-RW?

24 X (Max)

What is the format continuous data transfer speed for a high-speed CD-RW?

24 X (Max)

What is the format continuous data transfer speed for an ultra-speed CD-RW?

24 X (Max)

What is the format continuous data transfer speed for a DVD-ROM?

8 X (Max)

What is the format continuous data transfer speed for a DVD-R?

8 X (Max)

What is the format continuous data transfer speed for a DVD-R DL?

8 X (Max)

What is the format continuous data transfer speed for a DVD-RW?

8 X (Max)

What is the format continuous data transfer speed for a DVD-RAM?

5 X (Max)

What is the format continuous data transfer speed for a +R?

8 X (Max)

What is the format continuous data transfer speed for a +R DL?

8 X (Max)

What is the format continuous data transfer speed for a +RW?

8 X (Max)

What is the format continuous data transfer speed for a high speed +RW?

8 X (Max)

What is the format continuous data transfer speed for a M-DISC?

8 X (Max)

What is the format continuous data transfer speed for a BD-ROM?

6 X (Max)

What is the format continuous data transfer speed for a BD-R?

6 X (Max)

What is the format continuous data transfer speed for a BD-R DL?

6 X (Max)

What is the format continuous data transfer speed for a BD-R XL?

6 X (Max)

What is the format continuous data transfer speed for a BD-R LTH?

4 X (Max)

What is the format continuous data transfer speed for a BD-RE?

6 X (Max)

What is the format continuous data transfer speed for a BD-RE DL?

6 X (Max)

What is the format continuous data transfer speed for a BD-RE XL?

4 X (Max)

What is the continuous data transfer speed for a CD-RW?

4 X

What is the continuous data transfer speed for a high-speed CD-RW?

10 X

What is the continuous data transfer speed for an ultra-speed CD-RW?

16 X (Max)

What is the continuous data transfer speed for a DVD-R?

8 X (Max)

What is the continuous data transfer speed for a DVD-R DL?

6 X (Max)

What is the continuous data transfer speed for a DVD-RW?

6 X (Max)

What is the continuous data transfer speed for a DVD-RAM?

5 X (Max)

What is the continuous data transfer speed for a +R?

8 X (Max)

What is the continuous data transfer speed for a +R DL?

6 X (Max)

What is the continuous data transfer speed for a +RW?

4 X (Max)

What is the continuous data transfer speed for a high speed +RW?

8 X (Max)

What is the continuous data transfer speed for an M-DISC?

4 X (Max)

What is the continuous data transfer speed for a BD-R?

6 X (Max)

What is the continuous data transfer speed for a BD-R DL?

6 X (Max)

What is the continuous data transfer speed for a BD-R XL?

4 X (Max)

What is the continuous data transfer speed for a BD-R LTH?

4 X (Max)

What is the continuous data transfer speed for a BD-RE?

2 X (Max)

What is the continuous data transfer speed for a BD-RE DL?

2 X (Max)

What is the continuous data transfer speed for a BD-RE XL?

2 X (Max)

What should I do if an unbalanced disc is inserted?

If an unbalanced disc (e.g., a disc with which the balance has been displaced from the center) is inserted, the speed may become slower if there are large vibrations while the disc is rotating.

Does the drive support writing to DVD-R (for Authoring)?

No, it does not support writing to DVD-R (for Authoring). DVD-R (for Authoring) playback is compatible with discs recorded using Disc-at-Once recording.

What is 1 MB and 1 GB equivalent to in bytes?

1 MB = 1,000,000 bytes / 1 GB = 1,000,000,000 bytes.

Why does my operating system or some application software report fewer GBs?

Your operating system or some application software will report as fewer GBs.

What models support a Blu-ray disc drive?

Only for model with Blu-ray disc drive.

Why does the writing speed become slower depending on the disc?

Depending on the disc, the writing speed may become slower.

Does the drive support DVD-RW Ver.1.0?

No, it does not support DVD-RW Ver.1.0.

What type of DVD-RAM can be used?

Only non-cartridge type or removable cartridge type can be used.

Does the drive support writing to DVD-RAM 2.6 GB?

No, it does not support writing to DVD-RAM 2.6 GB.

What do I need to play DVD-Video/BDMV?

To play DVD-Video/BDMV (only for model with Blu-ray disc drive), you need to use DVD/BD playback software such as PowerDVD.

How do I insert/remove a disc?

1. Turn on the computer. 2. While sliding the latch (A) to the arrow direction, open the cover (B). 3. Press the eject button © and slowly pull out the tray. When inserting or removing a disc, be careful not to touch the lens and other parts of the laser pickup (D). Do not touch the disc surface (the side with no printing). 4. Insert/Remove a disc. l To insert Set the disc with the label side up and press the center of the disc until it clicks in place. l To remove Press on the center spindle (E) and carefully lift up the edge of the disc. 5. Close the tray. Do not press the eject button ©. 6. Close the cover until it clicks.

How do I remove a disc when the computer is powered off?

To remove a disc when the computer is powered off, insert a pin of 1.3 {±0.05} mm in diameters into the emergency hole (F). (When the diameter of the pin is smaller than this, insert the pin slightly downward.) Pushing it to the end allows the tray to come out.

What should I do if an AutoPlay CD/DVD/BD does not start after the computer resumes from sleep or hibernation?

If an AutoPlay CD/DVD/BD does not start after the computer resumes from sleep or hibernation, remove the disc from the drive and then reinsert it after waiting 15 seconds.

Why does an AutoPlay CD/DVD/BD start during file access?

An AutoPlay CD/DVD/BDmay start during file access depending on the status of the disc.

Why is playback not smooth when playing back motion video from a disc?

When playing back motion video from a disc, playback may not be smooth in some conditions.

How long will it take to read the disc data when the optical disc drive is accessed again after being in power-saving mode?

If the optical disc drive is not accessed for 30 seconds, the drive motor will automatically be shut down to reduce the power consumption. When the optical disc drive is accessed again, the drive motor is turned on. In this case, reading of the disc data will take approximately 30 seconds.

What is PowerDVD?

PowerDVD is a software application for DVD/BD playback.

How do I install PowerDVD?

Install “PowerDVD” using “DVD Drive Utility Disc” or “BD Drive Utility Disc”.

  1. Sign in to Windows as an administrator.
  2. Set “DVD Drive Utility Disc” or “BD Drive Utility Disc” in the drive.
  3. At the [AutoPlay] message, click [Run SETUPUTIL.EXE]. “Utility Setup tool” screen will appear (allow some time for disc recognition). When the setup program will not run automatically, perform following step.
    1. Right-click (Start) – [Run], then input [x:\setuputil.exe]*8 and click [OK].
    2. If the “User Account Control” is displayed, click [Yes]. *8 : “x” is the drive letter. You can change the letter to suit your preference.
  4. Click [Power DVD Setup].
  5. Select your language and location at welcome screen, then click [Next].
  6. During the installation, you will be required to agree the License Agreement. After reading the agreement, click [Accept]. Follow the on-screen instructions.
  7. Click on “Utility Setup tool” screen, and remove “DVD Drive Utility Disc” or “BD Drive Utility Disc”.

How do I run PowerDVD?

You can run “PowerDVD” either of the following procedures. l Click (Start) – [All apps] – [CyberLink PowerDVD xx]*9 – [CyberLink PowerDVD xx]*9.

Why may a minor loss in frames (video and audio skipping) occur immediately after resuming playback from the pause state?

Depending on your operating environment or the DVD-Video/BDMV, a minor loss in frames (video and audio skipping) may occur immediately after resuming playback from the pause state.

Why may playback not be smooth or audio may be difficult to hear during fast forward (time stretch) playback?

Depending on your operating environment or the DVD-Video/BDMV, playback may not be smooth or audio may be difficult to hear during fast forward (time stretch) playback.

How do I access the online manual for PowerDVD?

After starting PowerDVD, click (Launch the CyberLink PowerDVD help).

What do I do if the AutoPlay screen appears when you insert the disc in the optical disc drive?

Click [Play DVD Video – PowerDVD xx]*9.

Where are the PDF files of some languages for PowerDVD?

There are PDF files of some languages in “Languages” folder at PowerDVD folder.

What features are restricted in the OEM version of PowerDVD?

As the version of PowerDVD included with this computer is an OEM version, some functions are restricted and the following features that are described in the Help are not available on this computer.

  • Playback and image display for CDs (audio and video) and music files
  • Additional features such as Movie Collection and Movie Remix

What restrictions apply to DVD discs created using a DVD recorder?

The following restrictions apply:

  • Depending on the condition (record quality, cracks, dirt, modification, copy protection, type of drive/disc maker used when creating the disc, etc.) of a disc, it may not be possible to be read or play it correctly.
  • In order to play discs other than DVD-RAM, they must be finalized (a process that enables it to play on other DVD players, etc.). For information on the finalizing method used by your DVD recorder, refer to its operating instructions.
  • This computer does not include an application or DVD drive for playing AVCREC format or AVCHD format or CPRM format media. As a result, this computer cannot play back DVDmedia recorded in AVCREC format or AVCHD format or CPRM format.

What are region codes?

DVD-Video/BDMV is allocated to region codes according to where they are sold. To play the DVD-Video/BDMV, the player’s software and the drive must have the corresponding region code.

How many times can the region code setting be changed?

The region code setting can be changed up to 5 times, including the first time (changing from region to region, for example, is not counted). After the fifth time, the region code setting will be locked and cannot be changed again, even if you reinstall Windows. Be very careful when configuring this setting, as you (the user) are fully responsible for any problems arising from unintended settings.

Why do DVD-Video sold in certain regions include region code restrictions?

DVD-Video sold in certain regions include region code restrictions that require the region code settings of the DVD disc and drive to match in order to play back video. However, some discs include multiple region code settings or are region free.

Is the region code of the computer’s drive set under factory default conditions?

No, the region code of this computer’s drive is not set under factory default conditions. As a result, the region code settings screen will appear the first time you attempt to play back a DVD-Video/BDMV (only for model with Blu-ray disc drive). The region code must be set at this time, even when playing multi-region or region-free discs. After setting the region code for the first time, the region code settings screen will appear each time a disc of a different region is inserted in the drive.

How do I check the region code?

You can check the current region setting and the remaining number of times the setting can be changed by following the procedure below. l For DVD-Video 1. Right-click (Start) – [Device Manager]. 2. Double-click [DVD/CD-ROM drives]. 3. Double-click the device name of the optical disc drive (ex: HL-DT-ST DVDRAM GUD1N). 4. Click [DVD Region]. The current region and the number of changes remaining are displayed. l For BDMV 1. After PowerDVD starts, click (Configure PowerDVD settings) – [Player Settings] – [Blu-ray Disc].

Can I play back CDs (audio, video, etc.) or DVD-Audio with PowerDVD?

No, you cannot play back CDs (audio, video, etc.) or DVD-Audio with PowerDVD.

Can commercially available DVD-Video/BDMV be played back if my HDMI-compatible display does not support HDCP (High-bandwidth Digital Content Protection)?

No, if your HDMI-compatible display does not support HDCP (High-bandwidth Digital Content Protection), commercially available DVD-Video/BDMV cannot be played back.

When should I not start PowerDVD?

Do not start PowerDVD immediately after starting up the computer or while the drive indicator or the microSD Memory Card indicator is blinking.

What should I not do when PowerDVD is running?

When PowerDVD is running, do not:

  • Enter sleep or hibernation.
  • Change the screen display mode. If you inadvertently perform these operations, exit PowerDVD and restart it.

Should I install other media players while PowerDVD is installed?

No, do not install other media players while PowerDVD is installed. If you install another media player, playback errors may occur. Some commercially available DVD-Video files may attempt to install their own media players at playback. Be sure to cancel installation in the installation start screen in such cases. If you accidentally install the player and playback errors occur, uninstall the media player.

Where can I find a list of applicable media?

Refer to the Disc Information. Refer to the software’s online manual (below).

What should I make sure of when writing to discs?

When writing to discs, make sure that you are not infringing upon any copyrights. It is illegal to copy commercially available audio CDs for non-personal use. When backing up software, make sure that you are not infringing upon any software copyrights for that product.

How do I use the Windows feature to write to a disc?

  1. Insert a disc you can use for writing.
  2. In the [AutoPlay] screen, click [Burn files to disc]. l Alternatively:
    1. Right-click (Start) – [File Explorer].
    2. Click [This PC].
    3. Double-click [DVD RWDrive] or [BD-RE Drive]. l Follow the on-screen instructions.

What is Power2Go?

Power2Go allows you to copy CDs/DVDs, and create music CDs, data CDs/DVDs, and DVD-Videos. You can also write data to Blu-ray discs.

How much free space on the flash memory is needed to install all the components of Power2Go?

1 GB of free space on the flash memory is needed to install all the components of Power2Go.

Should I close all other software applications before running the Setup program for Power2Go?

Yes, close all other software applications before running the Setup program for Power2Go.

How do I install Power2Go?

  1. Sign in to Windows as an administrator.
  2. Set “DVD Drive Utility Disc” or “BD Drive Utility Disc” in the drive.
  3. At the [AutoPlay] message, click [Run SETUPUTIL.EXE]. “Utility Setup tool” screen will appear (allow some time for disc recognition). When the setup program will not run automatically, perform following step.
    1. Right-click (Start) – [Run], then input [x:\setuputil.exe]*10 and click [OK].
    2. If the “User Account Control” is displayed, click [Yes]. *10 : “x” is the drive letter. You can change the letter to suit your preference.
  4. Click [Power2Go Setup].
  5. Select your language at “Choose Setup Language”, and then click [OK].
  6. During the installation, you will be required to agree the License Agreement. After reading the agreement, click [Yes], then click [Next]. Follow the on-screen instructions.
  7. Click [Finish].

Where can I find further information on using Power2Go?

For further information, refer to the software’s online manual (below).

How do I open Power2Go?

Click (Start) – [All apps] – [CyberLink Power2Go x.x for Panasonic]*11 – [CyberLink Power2Go x.x for Panasonic]*11.

Can I write with Power2Go if I format a disc using Windows functions?

No, if you format a disc using Windows functions, you cannot write with Power2Go.

Should I format a disc using Windows functions when I write to the disc using Power2Go?

No, do not format a disc using Windows functions when you write to the disc using Power2Go. For rewritable discs (i.e. CD-RW, etc.), writing is possible using Power2Go if all the disc contents are deleted.

What may happen if you set an unused disc in the optical disc drive?

If you set an unused disc in the optical disc drive, [AutoPlay] screen may appear and then Windows format screen may be dis-played.

Should I format the disc when I use Power2Go?

No, do not format the disc when you use Power2Go.

When should I start Power2Go?

When you write to the disc using Power2Go, start Power2Go before setting the disc. Windows format screen will not be dis-played, which prevents the disc from being mistakenly formatted.

How do I access the online manual for Power2Go?

After starting Power2Go, click (Help).

What needs to be done before writing a file to a DVD-RAM?

Formatting must be executed to write a file to a DVD-RAM.

How do I write a file to a formatted DVD-RAM?

It is possible to write a file to a formatted DVD-RAM in the same way as writing a file to a flash memory.

What format types are there for DVD-RAM?

Format Feature
FAT32 This format is supported by Windows 95 (OSR2) / 98 / Me / 2000 / XP / Vista / 7 / 8.1 / 10. DVD-RAM discs in FAT32 format cannot be used onWindows 95 (other than OSR2) / Windows NT.
UDF1.02 This format is supported by Windows 98 / Me / 2000 / XP / Vista / 7 / 8.1 / 10, and compatible with the Video mode of DVD-ROM / DVD-R / DVD-RW / +R / +RW.
UDF1.50 Standard format for DVD-RAM. Data with large file sizes (video or audio data) can be written at high speed. We recommend this format when using DVD-RAM for storing data.
UDF2.00/2.01 This format is used for DVD video recorders conforming to “Video Recording Standards” as established by the DVD Forum, or for PC recording software conforming to the same standards.
UDF2.5 This format is supported by Windows 7 / 8.1 / 10, and is used for Blu-ray recorders or PC recording software conforming to “Video Recording Standards” as established by the Blu-ray Disc Association. This format cannot be used for DVD recorders conforming to “Video Recording Standards” as established by the DVD Forum, or for PC recording software conforming to the same standards.

What format types are there for BD-R/BD-RE?

Format Feature
UDF2.5 Standard format for BD-RE discs as established by the Blu-ray Disc Association is supported by the Windows Vista / 7 / 8.1 / 10. This format is used for Blu-ray recorders or PC recording software conforming to “Video Recording Standards” as established by the Blu-ray Disc Association. DVD-RAM discs in UDF2.5 format cannot be used for DVD recorders conforming to “Video Recording Standards” as established by the DVD Forum, or for PC recording software conforming to the same standards.
UDF2.6 Standard format for BD-R discs as established by the Blu-ray Disc Association is supported by the Windows 11. This format is used for Blu-ray recorders or PC recording software conforming to “Video Recording Standards” as established by the Blu-ray Disc Association.

What should be done before formatting is executed?

When formatting is executed, data recorded on the disc is erased. Back up data as required.

How do I format a DVD-RAM?

1. Insert a DVD-RAM disc. 2. Close all applications that use the disc. 3. Right-click (Start) – [File Explorer]. 4. Click [This PC]. 5. Right-click the optical disc drive, and click [Format…]. 6. Select the settings and click [Start].

What happens when the disc was recorded with Power2Go and you want to record using Explorer?

When the disc was recorded with Power2Go and you want to record using Explorer, remove the check mark from [Quick Format].

Why does it take a long time if you removed the check mark from [Quick Format]?

It may take long time if you removed the check mark from [Quick Format].

What happens if I cancel formatting partway?

Do not cancel formatting partway. Otherwise the disc may no longer accept writing.

Why can’t I write using other software if I have written using Power2Go?

If you have written using Power2Go, you cannot write using other software since the format becomes different.

What should I do to be able to write on a disc previously written to using Power2Go?

To make this possible, remove the check mark for [Quick Format] on the format display and format the disc.

What types of memory cards does the microSD memory card slot accept?

The microSD memory card slot on this computer accepts microSD/microSDHC/microSDXC memory cards.

When should I not remove or insert the microSD memory card?

Do not remove or insert the microSD memory card until Windows has completed loading.

When should I not remove the microSD memory card or turn off the computer?

Do not remove the card or turn off the computer in the following cases, otherwise the data may be corrupted.

  • While the computer is in sleep or hibernation.
  • While the microSDmemory card indicator is on.
  • While data is being read from or written to the card.
  • Immediately after the writing operation, this computer may still continue the access to the card. If you remove the card before the operation is completed, the data may be damaged or the card access may no longer be performed normally.

What are some safety precautions for using microSD memory cards?

  • Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user, or any other damages, direct or indirect.
  • Keep microSD memory cards away from infants and small children.

How do I insert the microSD memory card?

  1. Slide the cover (A) to the arrow direction.
  2. Open the cover (A).
  3. Insert the microSD memory card to the microSD memory card slot (B).
  4. Close the cover ©.
  5. Slide the cover © to the arrow direction.

What should I do before removing the microSD memory card?

Save the data and close all applications. Open the cover and confirm the microSDmemory card indicator is off.

How do I remove the microSD memory card?

1. Disable the card function.

  1. Click on the taskbar corner and click .
  2. Select the card. l These steps are not necessary when:
    • Removing the card after turning off the computer.
    • is not displayed.
    • The card does not appear in the list. 2. Slide the cover (D) to the arrow direction. 3. Open the cover (D). 4. Remove the card.
  3. Press the card so it comes out of the slot.
  4. Draw it straight out. 5. Close the cover (E).

What should I do after pressing the microSD memory card to remove it?

After pressing the microSD memory card, do not release your finger suddenly. The microSD memory card may jump out.

What is needed to use a Smart Card?

You need software to use a Smart Card.

What are some things I should not do with a Smart Card?

Do not:

  • Hit, bend, or drop the card.
  • Touch the contact part with fingers or metal object.
  • Place the card in very hot location for a long time.
  • Remove the card immediately after inserting it.

How do I insert the Smart Card?

1. Slide the latch (A) to the arrow direction. 2. Slide the latch (A) down to unlock the cover. 3. Open the cover (B). 4. Insert the Smart Card until it surely fits in the slot. l Smart Card must be inserted with the chip portion © facing up. 5. Close the cover (D) until it clicks.

How do I insert the Smart Card into the 2nd slot?

1. While sliding the latch (F) to the arrow direction, open the cover (G). 2. Insert the Smart Card until it surely fits in the slot. l Smart Card must be inserted with the chip portion (H) facing up. 3. Close the cover until it clicks.

How do I remove the Smart Card?

1. Slide the latch (I) to the arrow direction. 2. Slide the latch (I) down to unlock the cover. 3. Open the cover (J). 4. Press the eject button (K). The Smart Card pops out. 5. Draw the card straight out using your fingers. 6. Close the cover (L) until it clicks. 7. Slide the latch (M) to the arrow direction to lock the cover.

How do I remove the Smart Card from the 2nd slot?

1. While sliding the latch (N) to the arrow direction, open the cover (O). 2. Press the eject button (P). The Smart Card pops out. 3. Draw the card straight out using your fingers. 4. Close the cover until it clicks.

How should I remove the Smart Card?

Use the eject button to remove the card, otherwise the reading contact may be damaged.

What type of RAM modules should I use?

Use RAMmodules that comply with the specifications ( Specifications). Using any other module may cause malfunction or result in computer fail-ure.

What type of RAM modules are recommended?

Use recommended RAM module products. Do not use non-recommended RAM modules.

What could happen if I use non-recommended RAM modules?

Non-recommended RAM modules may not operate properly, and may cause damage to your computer.

What should I do when inserting and removing RAM modules?

RAM modules are extremely sensitive to static electricity and can be affected even by static electricity from the human body. When inserting and removing RAM modules, do not touch the terminals or internal components, and do not allow foreign particles to enter the slots. Doing so may cause damage, fire, or electric shock.

How do I insert the RAM Module?

1. Turn off the computer and disconnect the AC adaptor. l Do not use sleep or hibernation. Perform the following steps to turn off the computer.

  1. Click (Start) – [Settings] – [System] – [Recovery].
  2. Click [Restart now] in “Advanced startup”.
  3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
  4. Click [Turn off your PC]. 2. Remove the battery pack. ( Replacing the Battery Pack) <When using second battery pack> l Remove the second battery pack. ( Replacing the Battery Pack) 3. Turn your computer over. Make sure no foreign objects are under the computer. 4. Remove the screws (A) and the cover (B). Use the PH 1 (PH #1) screwdriver. 5. Insert the RAM module. IMPORTANT l The RAM module cannot be replaced.
  5. Align the cutout © with the projection, and tilt the RAMmodule slightly and insert it in the slot.
  6. Press down the RAMmodule so that the right and left hooks (D) are locked. NOTE l Confirm that the RAM module is fixed with the hooks (E) as shown below.
  7. Remove the release paper (F) of the sheet supplied with the recommended RAMmodule.
  8. Firmly attach the RAMmodule and the seal (G). 6. Set the cover, screws and battery pack. Use the PH 1 (PH #1) screwdriver. Use 4 screws.

Why are some illustrations simplified?

Some illustrations are simplified to help your understanding and may look different from the actual unit.

What should I do if it is hard to insert or to press down the RAM module?

If it is hard to insert or to press down the RAM module, do not try forcibly but check the module’s direction.

What type of screwdriver should I use?

Use the appropriate screwdriver so as not to strip the thread of screw.

What is the recommended tightening torque when setting the cover, screws, and battery pack?

0.45 N•m ± 0.05 N•m (4.5 kgf•cm ± 0.5 kgf•cm)

Why should I set the cover and battery pack correctly?

Set the cover and battery pack correctly so that they do not fall when you carry the computer.

What should I do if the RAM module is not recognized after restarting the computer?

Check if the RAM module is recognized in the [Information Menu] of the Setup Utility. If the RAM module is not recognized, power off the computer and insert it again.

How do I switch the output destination to an external HDMI display?

  1. Slide the cover (A) to the arrow direction.
  2. Open the cover (A).
  3. Connect the HDMI port (B) and the HDMI display using an HDMI cable.

How do I switch the output destination to an external HDMI display using the 2nd HDMI port?

  1. Slide the latch © to the arrow direction.
  2. Open the cover (D).
  3. Connect the HDMI port (E) and the HDMI display using an HDMI cable.

How do you set the internal LCD to the primary display when using the touchscreen?

Set the internal LCD to the primary display when using the touchscreen. The cursor will move on the primary display when you touch the internal LCD.

What are the features of the supported standards for the USB 3.2 (Type-A) port?

Supports USB 3.2 (Gen 11/22). *1: Rear side *2: Right side

What are the features of the supported standards for the USB Type-C Port?

  • USB Power Delivery (USB Power Delivery)
  • Thunderbolt 4

How do you connect a USB device to the right side of the computer?

  1. Slide the cover (A) to the arrow direction.
  2. Open the cover (A).
  3. Connect the USB device to the USB 3.2 (Type-A) port (B) or the USB Type-C port © on the computer.

How do you connect a USB device to the rear side of the computer?

  1. Slide the cover (D) to the arrow direction.
  2. Open the cover (D).

How do you connect a USB device to the 2nd or 3rd USB ports on the computer?

  1. Slide the latch (F) to the arrow direction.
  2. Open the cover (G).
  3. Connect the USB device to the USB 3.2 (Type-A) ports (H) or (I) on the computer.

How do you remove a USB device?

  1. Disable the USB device.
    1. Click on the taskbar corner and click .
    2. Select the USB device.
  2. Remove the USB device.

When are the steps for disabling a USB device not necessary?

  • Removing the device after turning off the computer.
  • If is not displayed.
  • The device does not appear in the list in step 2.

What are some important notes about using a USB device?

  • You may need to install the driver for the USB device. Follow the on-screen instructions or refer to the instruction manual of the USB device.
  • You may need to install the driver again when connecting the device to another port.
  • When a USB device is connected, sleep or hibernation may not function normally. If the computer does not start up normally, remove the USB device and restart the computer.
  • When the USB device is removed and then inserted while the computer is on, may appear in the Device Manager and the device may not be correctly recognized. In this case, remove and connect the device again, or restart the computer.
  • When a USB device is connected, power consumption increases. Remove the USB device when it is not in use, especially when operating by battery power.

What will resume the computer from sleep/hibernation mode?

Tapping the touchpad or clicking an external mouse.

How does the computer charge USB devices?

The computer comes with a USB port to provide efficient charging to smart phones or portable devices that can use USB port charging. This computer’s USB Type-C port allow USB devices to be charged efficiently even if the computer is turned off or in the sleep/hibernation state.

How do you charge a USB device with the USB Type-C port?

This computer can send a maximum power of 15 W. The USB Type-C port enables charging even if the computer is turned off.

What is an important note about using a USB Power Delivery-compatible device?

When using a USB Power Delivery-compatible device, use a cable that supports USB Power Delivery. Depending on the cable, power may not be supplied to the connected device properly.

How do you use USB Power Delivery?

Connect the USB device to the USB Type-C port. USB Power Delivery is a standard that allows up to 100W of power supply using a USB cable.

What are the power supply capabilities from USB Power Delivery-compatible devices to this computer?

  • Power ON or Modern standby: 85 W or more
  • Power OFF or Hibernation: 15 W or more

What is the power supply capability from this computer to USB Power Delivery-compatible devices?

Up to 15 W

What cable should be used for USB Power Delivery?

Use a cable that supports USB Power Delivery. It is recommended to use a cable that supports 5 A. When using a cable that does not support 5 A, this computer may not receive sufficient power from USB Power Delivery-compatible devices.

What does the USB Type-C port of this computer support?

The USB Type-C port of this computer supports the USB Power Delivery.

What are some important notes about driving/charging the computer using USB Power Delivery?

  • Connect a cable that supports USB Power Delivery.
  • If the battery level is less than 5 %, the computer cannot be started up.

What functions cannot be performed when driving/charging the computer using USB Power Delivery?

  • Updating firmware such as BIOS
  • Battery Recalibration
  • Create a Recovery Disc

What should you do if the battery indicator blinks orange or turns off?

Check the status of the battery indicator. (Battery Indicator)

How do you connect a Serial device?

  1. Slide the latch (A) to the arrow direction.
  2. Open the cover (B).
  3. Connect the serial device to the serial port ©.
  4. Connect the serial device to the connector of the serial cable.

What are some notes about connecting a serial device?

  • When connecting a cable, be sure to secure it with screws (D).
  • Plug size thickness: Max. 15.5 mm

Where can you find information about the camera position and functions?

“Description of Parts”

What are some notes about using the camera?

  • When the camera is in use, the Camera Indicator lights up. (Even if [Concealed Mode] is set to [Enabled] and [LED] to [OFF], the camera indicator cannot be turned off.)
  • When the computer is moved from hot and humid environment to low temperature environment, dew condensation may form on the lens. This is not a malfunction. Wait until the lens dries out.

What is the Ambient Light Sensor used for?

The ambient light sensor is used to adjust the display screen brightness automatically.

How do you configure the automatic adjustment function of the Ambient Light Sensor?

  1. Click (Start) – [Settings] – [System] – [Display] – [Brightness].
  2. Add the check mark to [Change brightness automatically when lighting changes].

What is a note about the automatic adjustment function?

When using the “Panasonic PC Day Night Mode Utility”, do not use the automatic adjustment function.

What can the Panasonic PC Camera Utility be used for?

The Panasonic PC Camera Utility can be used to shoot photos and videos. When you use pictures and videos recorded using this utility at Web conferences, or other services, use specialized applications accordingly.

What are some notes about using the Panasonic PC Camera Utility?

  • If you use this utility and other multi-media software at the same time, an error may occur. Close all multi-media software including this utility and restart this utility.
  • If an error message appears and nothing is displayed, restart this utility.
  • When the computer has resumed from sleep and hibernation, an error may appear and the connection with the camera device may be lost. If this occurs, restart this utility.
  • Panasonic PC Camera Utility only with the built-in camera. It does not support a camera connected to the computer.

How do you start up the Panasonic PC Camera Utility?

  1. Click (Start) – [All apps] – (Panasonic PC Camera Utility). The Panasonic PC Camera Utility starts up, and the following screen is displayed.

What are some additional notes about the Panasonic PC Camera Utility?

When the utility is running, do not remove or insert audio devices (such as microphones and speakers). Also, do not enable or disable such devices.

What do the following letters correspond to on the Panasonic PC Camera Utility screen?

  • A: Open the camera settings
  • B: Preview screen
  • C: Display the folder where recorded data is saved
  • D: Shoot photos
  • E: Start/Stop shooting videos
  • F: Hide the mode menu
  • G: Night Mode switching
  • H: Zoom

How do you shoot photos?

  1. Click . You cannot shoot photos when the save destination storage space is less than 10 MB.

How do you start/stop shooting videos?

  1. Click . The camera switches to the video shooting mode.
  2. Click . During shooting, the icon is shown as .
  3. To stop shooting, click .

What happens if the save destination storage space becomes less than 100 MB during video shooting?

If the save destination storage space becomes less than 100 MB during video shooting, shooting will automatically stop.

What are some notes about shooting videos?

  • Shooting will stop when you minimize the application window, or put the com-puter into the sleep mode during video shooting.

How do you turn the Night Mode ON to make the dark viewing image brighter?

  1. Click . When using the Night Mode, the icon is shown as .

What are some notes about using the Night Mode?

  • Updating the preview screen may be delayed when using the Night Mode.
  • CPU utilization increases when using the Night Mode. If you leave the computer for long hours, the area around the exhaust vent may be heated.

How do you view the recorded camera files?

  1. Click . The recorded data will be saved in the displayed folder named the recording date.

How do you zoom in or out of the camera image?

  1. Use the Zoom slider for adjustment. If the slider is not displayed, click .

How do you change the camera settings?

  1. Click – . The “Setting” menu is displayed.

What do the following letters correspond to on the camera settings menu?

  • A: Mirror setting Make the preview screen mirror-reversed (flip horizontal). (Recorded images will not be reversed)
  • B: Brightness Change the brightness of camera images.
  • C: White Balance Change the white balance of camera images. To set manually, uncheck the [Auto] option.
  • D: Contrast Change the contrast of camera images.
  • E: Flicker correction Set the flickering correction of camera images.
  • F: Still picture resolution Change the still picture resolution. Perform touch operation or mouse click to select the resolution. The resolution may not be correctly specified if you use the keyboard cursor keys.
  • G: Video resolution Change the video resolution. Perform touch operation or mouse click to select the resolution. The resolution may not be correctly spe-cified if you use the keyboard cursor keys. Note that the described FPS values are theoretical. They may be decreased depending on the actual use conditions.
  • H: Burst Mode Press and hold the photo shooting button to shoot continuously while the button is pressed. The maximum number of continuous shooting is 20. You cannot shoot continuously when using the Night Mode.
  • I: Adding a stamp
  • J: Adding a geotag Add geotagging to the Exif data of still images.
  • K: Photo storage folder Specify the destination of recorded photo data to save. The default value is the “Pictures” folder.
  • L: Video storage folder Specify the destination of recorded video data to save. The default value is the “Videos” folder. If you specify the FAT32 formatted storage as destination to save, video files cannot be correctly created when the storage data capacity exceeds 4 GB.
  • M: Self-Timer Specify the time period until shooting starts after the button is pressed. (OFF/5 sec./10 sec.)
  • N: Interval Shooting When you move the slider to the right, and specify the value except , the camera automatically repeats shooting at intervals of spe-cified seconds. The maximum 10 photos can be shot continuously.
  • O: Restore default settings Return all the settings to the default values.

How do you close the camera settings menu?

To close the “Setting” menu, click on the upper left of the screen, or click the preview screen.

What are some notes about changing the settings?

  • To specify the save destination folder, select the folder you have the access right to. If a writing error occurs, change the spe-cified folder.
  • The drive that appears by performing the following procedure will be used as the location in which the “Pictures” and “Videos” folders will be stored. Click (Start) – [Settings] – [System] – [Storage] – [Advanced storage settings] – [Where new content is saved].

How do you prepare the barcode reader to make a BEEP sound when reading a barcode?

  1. Click (Start) – [All apps] – (Panasonic PC 2D Barcode Key Emulator).
  2. Click on the taskbar corner, and then click (Panasonic PC 2D Barcode Key Emulator) – [Connection to Barcode (Always-On)].

What is an important note about reading barcodes?

Do not look directly into the reading window. DO NOT LOOK DIRECTLY AT THE BARCODE READER LIGHT.

How do you read barcodes?

  1. While sliding the latch (A) to the arrow direction, open the cover (B).
  2. Open the software for reading a barcode, and put the cursor on it.
  3. Aim the Barcode Reader © at the barcode.
  4. Press the button (D). While the button is pressed, the Barcode Reader lights red to indicate the reading position. After releasing the button, the Barcode Reader goes off after 8 seconds or when the barcode is read.

What are some notes about reading barcodes?

  • When the barcode read operation is finished, please wait about 3 seconds to start the next reading. You may press the button immediately, even if you set to release, it takes several seconds to light to light actually.
  • If an error message appears and nothing is displayed, restart this utility.
  • You can change the function assigned to the “P” buttons and “A” keys to [Barcode].

What should be observed to correctly read a barcode with this computer?

  • The reading angle is important factor. Perform reading at the angle indicated in the figure. We recommend you to set at approximately 2° to 3° angle from the perpendicular position.
  • Hold the reader farther away when reading a larger barcode, and closer in when reading a smaller barcode.
  • Perform reading so that the entire symbol falls within the center of the red Barcode Reader light.
  • The reader can still read a barcode even if the barcode is not in the center of the red Barcode Reader light. However, if a part of the barcode lies outside the Barcode Reader light, the barcode cannot be read. Make sure the entire barcode is inside the Barcode Reader light.

How do you clean the reading window of the Barcode Reader?

If the reading window is dirty, gently wipe the reading window with a cloth or a cotton swab moistened with water. Do not allow materials that can easily scratch the reading window to touch the window, such as sandpaper or metal object. For parts other than the reading window, please read “Handling and Maintenance”.

What decode capabilities does the Barcode Reader have?

The following symbologies are supported as the factory default: Codabar, Code 128, GS1-128, Code 39, Code 93, DataMatrix, Interleaved 2 of 5, PDF417, QR Code, GS1 Databar, GS1 Databar Limited, GS1 Databar Expanded, UPC-A, UPC-E, EAN-8, EAN-13, Aztec

The following symbologies can also be used: Codablock A, Codablock F, Code 11, ISBT 128, GS1 Composite CC-A/B, GS1 Composite CC-C, ISBN, ISMN, ISSN, Matrix 2 of 5, Maxicode, MicroPDF417, MSI, Plessey, Standard 2 of 5, Telepen, UPC-E1, TLC 39, HanXin, Australian Post, BPO, Dutch Post, Japan Post, Planet, Post-net, Canada Post, Infomail, Sweden Post

What can you read the data from with the Contactless Smart Card Reader?

You can read the data from RFID (Radio Frequency Identification) tags / Contactless Smart Card.

What are some precautions about the Contactless Smart Card Reader?

  • This reader is typically used with specialized applications. For further information, ask the system administrator.

Where is the Contactless Smart Card Reader located?

Aim the center of RFID tag / Smart Card at the Contactless Smart Card Reader. Continue operation by using the specialized applications.

What are some notes about using the Contactless Smart Card Reader?

  • Wave cards one at a time. If multiple cards are waved simultaneously, proper reading will not be possible.
  • If the chip device is held outside of the contactless smart card reader area or at an angle, or waved incorrectly, proper reading may not be possible.
  • Operation distance depends on RFID tag / Smart Card.

What can you use fingerprint authentication for?

Use fingerprint authentication to improve security and convenience by replacing the conventional password entry required to sign in to windows.

Where is the Fingerprint Reader located?

Refer to the PDF.

What are the Fingerprint Authentication Function Features?

You can use the fingerprint authentication function by using the Windows Hello.

What are the features of Windows Hello?

  • Pre-boot authentication (PBA) Perform fingerprint authentication before the computer starts up. Set the Supervisor Password for the Setup Utility beforehand.
  • Sign in fingerprint authentication Use fingerprint authentication to unlock your computer and sign in to Windows.

What are some important security notes when using Fingerprint Authentication?

  • Fingerprint authentication does not guarantee complete user authentication and identification. Please note that we cannot accept liability for any loss or damage incurred from your use or inability to use fingerprint authentication. Please be fore-warned.
  • We cannot accept liability for any loss of data due to malfunction of the fingerprint reader.
  • Registration may be impossible if there is insufficient fingerprint or other information to identify an individual.

How do you erase Fingerprint Data?

There are following erase methods.

How do you delete Windows Hello Fingerprint authentication for an account?

Click (Start) – [Settings] – [Accounts] – [Sign-in options] – [Fingerprint recognition (Windows Hello)] – [Remove].

How do you delete Windows Hello Fingerprint authentication and Windows Hello Face recognition for an account?

Click (Start) – [Settings] – [Accounts] – [Sign-in options] – [PIN (Windows Hello)] – [Remove] – [Remove].

How do you clear the fingerprint data in the Setup Utility?

Select [Clear the fingerprint data] in [Fingerprint Security] in the [Security] menu of the Setup Utility, and select [Yes].

What should you avoid doing when handling the Fingerprint Reader?

Avoid the following. Failure to do so may result in malfunction or damage to the fingerprint reader.

  • Do not rub or scratch the reader with hard materials or poke it with small pointed objects that could cause scratches.
  • Do not touch the surface with dirty fingers.
  • Do not soil or cover the reader with a sticker.

In what cases may fingerprint reader sensitivity be degraded, impeding or preventing authentication and registration?

  • If the surface of the fingerprint reader is soiled with dirt, skin oil, or sweat
  • If the surface of the fingerprint reader is wet by moisture or condensation
  • If your finger is too wet or too dry
  • If your finger is wounded or inflamed
  • If your fingerprint grooves have become too shallow due to wear
  • If you touch the fingerprint reader while sliding your finger
  • If you touch the fingerprint reader with a finger at an angle
  • If the pressing force to touch the fingerprint reader is weak
  • If your finger is swollen, such as from bathing
  • If your fingerprint has changed due to weight loss or gain

How may fingerprint reader sensitivity be restored?

  • Wipe the fingerprint reader with a soft cloth.
  • Wash and wipe your hands.
  • Use another finger for registration and authentication.
  • If your finger is extremely dry, moisten it using hand cream.

What can cause the fingerprint reader to malfunction?

Static electricity can cause the fingerprint reader to malfunction. To discharge static electricity, touch a metal surface before touching the fingerprint reader. Be especially careful about static electricity in the winter and in other dry conditions.

What may happen when a faulty fingerprint reader is repaired?

When a faulty fingerprint reader is repaired, previously saved passwords may be reset in the process. Please be forewarned.

Can you replace the SSD pack?

Yes, you can replace the SSD pack.

What are some important notes about attaching/detaching the SSD pack?

  • Back up all the important data before detaching the SSD pack.
  • Carefully attach/detach the SSD pack since the SSD pack is extremely sensitive to shock. Note that static electricity may affect some internal components.

How do you attach/detach the SSD pack?

  1. Turn off the computer and disconnect the AC adaptor. Do not use sleep or hibernation. Perform the following steps to turn off the computer.
    1. Click (Start) – [Settings] – [System] – [Recovery].
    2. Click [Restart now] in “Advanced startup”.
    3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
    4. Click [Turn off your PC].
  2. Remove the battery pack. (Replacing the Battery Pack) <When using second battery pack> Remove the second battery pack. (Replacing the Battery Pack)
  3. Attach/Detach the SSD pack.
    • To detach
      1. Slide the latch (A) to the arrow direction.
      2. Slide the cover (B) to the arrow direction.
      3. Open the cover (B).
      • <Only for model with 2nd SSD pack>
        1. While sliding the latch (E) to the arrow direction, open the cover (F).
        2. Remove the screw (G) and slide the latch (H) until the orange-colored sign appears in the indicator (I). Use the PH 1 (PH #1) screwdriver.
        3. Pull the tab (J) and pull out the SSD pack (K).
    • To attach
      1. Insert the SSD pack (L) until it securely fits the connector.
      2. Close the cover (M).
      3. Slide the cover (M) to the arrow direction.
      • <Only for model with 2nd SSD pack>
        1. Insert the SSD pack (O) until it securely fits the connector.
        2. Slide the latch (P) until the orange-colored sign disappears in the indicator (Q) and tighten the screw ® firmly. Use the PH 1 (PH #1) screwdriver. Use 1 screw.
          • Recommended tightening torque: 0.45 N•m ± 0.05 N•m (4.5 kgf•cm ± 0.5 kgf•cm)
        3. Close the cover until it clicks.
  4. Insert the Battery Pack.

What should you confirm after attaching/detaching the SSD pack?

Confirm that the latch is surely locked so that the SSD pack does not fall when you carry the computer. Be sure to attach the SSD pack for use.

Where can you check if the SSD pack is recognized?

You can check that the SSD pack is recognized or not in the [Information Menu] of the Setup Utility. If the SSD pack is not recog-nized, turn off the computer and insert it again.

How do you erase SSD Pack Data?

You can erase the data before changing the SSD pack.

  1. Select [Start “Secure Wipe”] in the sub-menu of [Secure Wipe] in the [Security] menu of the Setup Utility.

What is a port replicator used for?

You can use an optional port replicator. This device frees you from being bothered by a lot of cable connections when you carry the computer. It also allows you to connect various peripherals.

Where do you connect the port replicator?

Connect the port replicator to the expansion bus connector (A) on the bottom of the computer. Read the instruction manual of the port replicator before using.

What are some important notes about using the port replicator?

  • Connect the AC adaptor always when using the port replicator.
  • The driver of the port replicator is preinstalled in the computer.
  • Connect or disconnect the port replicator while the computer power is turned off.
  • To boot the computer from a commercially available optical drive, be sure to connect the USB drive to the USB port on the computer, not to the USB port on the port replicator.

What is important to avoid doing when using the port replicator?

Do not touch the expansion bus connector or pins of the port replicator.

What do the following letters correspond to on the rear of the port replicator?

  • A: DC-IN Jack
  • B: LAN Ports (2 ports)
  • C: USB 3.2 Gen 2 (Type-A) Port
  • D: USB 2.0 (Type-A) Ports (2 ports)
  • E: USB 3.2 Gen 2 Type-C Ports (2 ports) The two USB Type-C ports support DisplayPort™ Alternate Mode. When the two ports are connected, only one port can be used for display output (The port closer to the HDMI terminal takes priority).
  • F: HDMI Port Connect the HDMI compatible digital display.

How do you connect the computer to the port replicator?

  1. Turn off the computer.
  2. Disconnect all the devices and cables and close the terminal cover and close the display.
  3. Connect the AC adaptor to DC-IN jack of the port replicator. Connect the AC cord to the AC adaptor, and connect to an AC outlet.
  4. Set firmly the front corners of the computer in the latches of the port replicator.
  5. Dock straight down.
    • Press the computer in the direction of the arrow and set firmly against the port replicator.
    • Confirm that the dock/undock indicator bar (A) is in the “DOCKED” position.

What are some important things to consider when connecting the computer to the port replicator?

  • If an external display is connected to both the computer and port replicator, the computer may not be shut down properly.
  • Refer to the OPERATING INSTRUCTIONS accompanying computer for information on proper handling of the AC adaptor and AC cord.
  • When you connect the computer at an angle to the port replicator, it may not be set correctly.
  • Do not allow your hand to get caught between the computer and the port replicator when setting the computer.
  • When docking the computer, be careful not to be sandwiched the tether between the computer and the port replicator.
  • Do not attempt to move the port replicator while the computer is being connected to the port replicator.
  • If the computer malfunctions while the port replicator is attached, disconnect the port replicator and check to see if the computer operates normally. If the computer operates normally, the port replicator may be malfunctioning. Contact Panasonic Technical Support.

What should you do if the image of the external display connected to the port replicator has stopped?

Remove the computer from the port replicator, and then reconnect it.

How do you disconnect the computer from the port replicator?

  1. Turn off the computer and close the display.
  2. Disconnect all the devices and cables and close the terminal cover and close the display.
  3. Slide the lever all the way back.
    • The computer’s connector disengages the expansion bus connector of the port replicator.
    • Confirm that the dock/undock indicator bar (B) is in the “UNDOCKED” position.
  4. Lift up the computer to remove it from the port replicator.

What are some important things to consider when disconnecting the computer from the port replicator?

  • After sliding the lever, do not suddenly release it. The lever may relock. Do not slide the lever while pressing the computer from above. Doing so could damage the computer.
  • If the computer malfunctions while the port replicator is attached, disconnect the port replicator and check to see if the computer operates normally. If the computer operates normally, the port replicator may be malfunctioning. Contact Panasonic Technical Support.
  • If it is difficult to disconnect the computer, push the lever while holding the computer from top for easy disconnection.
  • When disconnecting the computer, do not hold the handle (see the location circled in the illustration).

How do you attach the shoulder strap?

  1. Attach the D-rings (A) and tighten the screws (B).
    • Attach the D-ring to the front side or rear side.
    • Use the two D-rings and two screws supplied with the shoulder strap.
  2. While sliding the © part of the halter snap to the arrow direction, attach the halter snap to the strap hole (D) on the D-ring.

What kind of screwdriver should be used?

Use the PH 2 (PH #2) screwdriver.

What is the recommended tightening torque for the shoulder strap screws?

1.5 N•m ± 0.15 N•m (15.3 kgf•cm ± 1.5 kgf•cm)

What is an important thing to note about using the shoulder strap?

Do not use the shoulder strap for other purposes such as use as a neck strap.

What is the battery charger designed for?

The battery charger is designed for charging the battery pack for the Panasonic computer series.

What do you need to recharge a battery pack?

To recharge a battery pack, you will need the AC adaptor and AC cord included with this product.

What should you read before using the battery charger?

Read both the Operating Instructions and the operating instructions of the battery charger before using.

What does the Battery indicator do on the battery charger?

Battery Indicator Battery status
Not lit The battery pack is not inserted or not being charged.
Orange Charging is in progress.
Green The battery is fully-charged.
Blinking red The battery pack or the charging circuit is not operating properly.
Blinking orange The battery cannot be charged temporarily due to the following reasons: – Its internal temperature is out of the acceptable range.

How do you charge the battery pack?

  1. Connect the AC adaptor.
  2. Insert the battery pack(s). Insert the battery pack firmly with its battery connector (B) facing the indicator (A) of the charger.

What are some important things to consider when inserting the battery pack?

  • Do not insert the battery pack at an angle. The terminal of the battery charger may be damaged.
  • If the battery pack got lodged in the slots, push the middle of the battery pack.

How many battery packs can be inserted at the same time?

Four battery packs can be inserted simultaneously. Each of them can be inserted in any slot.

How do you remove the battery pack?

When removing the battery pack, pull it out in the opposite direction of attaching the battery pack.

When does charging begin?

Charging begins automatically.

Why might the battery pack or battery charger become warm?

The battery pack or battery charger will become somewhat warm during normal use. This is not a malfunction.

What should you do if the power indicator or battery indicator is not lit and you cannot start up the computer?

  • Connect the AC adaptor.
  • Insert a fully charged battery.
  • Remove the battery pack and the AC adaptor, and then connect them again.
  • Even if the AC adaptor and battery pack are correctly connected, if the battery indicator is not lit, the AC adaptor protection function may be operating. Disconnect the AC cord, wait 3 minutes or more, and reconnect the AC cord.
  • If a device is connected to the USB port, disconnect the device.
  • Press≪ Fn≫ +≪ F8≫ to turn off the concealed mode.

What should you do if the power is turned on, but nothing is displayed on the screen after adding or changing the RAM module?

Turn off the computer and remove the RAM module, then confirm whether the RAM module has compliant to specification. When the RAM module has conformed to specification, install it again.

What should you do if the computer does not resume from sleep (The battery indicator blinks green and orange alternately)?

Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, then turn on the power again.

Why might it take time for the power indicator to light up?

If the power switch is pressed immediately after the battery pack has been mounted on the computer, and while the AC adaptor is not connected, it may take about 5 seconds before the power indicator lights up and the computer turns on. This is because the computer is checking the remaining battery charge; it is not a malfunction.

What should you do if the message “Remove disks or other media. Press any key to restart” or a similar message appears?

  • If a device is connected to the USB port, disconnect the device, or set [USB Port (Type-C)], [USB Port (Type-A)] or [Docking Device USB Ports] to [Disabled] in the [Advanced] menu of the Setup Utility.
  • If the problem persists after removing the disk, it may be a flash memory failure. Contact Panasonic Technical Support.

What should you do if Windows startup and operation is slow?

  • Start the Setup Utility (Setup Utility) to return the Setup Utility settings (excluding the passwords) to the default values. Start the Setup Utility and make the settings again. (Note that the processing speed depends on the application software, so this procedure may not make Windows faster.)
  • If you installed a resident software after purchase, turn off the residence.

What should you do if you cannot resume?

One of the following operations may have been carried out. Press the power switch turn on the computer. Data not saved will be lost.

  • In sleep mode, the AC adaptor or battery pack was disconnected, or a peripheral was connected or disconnected.
  • The power switch was pressed for 10 seconds or longer to forcibly turn off the computer.
  • The battery is exhausted. Sleep and hibernation consumes some power.

What are some additional steps you can take if you cannot resume?

  • Start in the Setup Utility (Setup Utility) to return the Setup Utility settings (excluding the passwords) to the default values. Start the Setup Utility and make the settings again.
  • Remove all peripheral devices.
  • Check to see if there was a disk error.

How do you check for a disk error?

  1. Remove all peripheral devices including an external display.
  2. Right-click (Start) – [File Explorer].
  3. Click [This PC].
  4. Right-click [Windows (C:)], and click [Properties].
  5. Click [Tools] – [Check].
    • A standard user needs to enter an administrator password.
  6. Follow the on-screen instructions.

What should you do if you cannot turn off the computer?

  • Remove all peripheral devices.
  • It may take 1 or 2 minutes to turn off the computer.

What should you do if you cannot enter sleep or hibernation?

  • Remove USB devices temporarily. If the problem persists, restart the computer.
  • It may take 1 or 2 minutes to enter sleep or hibernation.
  • The computer does not enter sleep or hibernation immediately after resuming. Wait approximately 1 minute.

What should you do if you cannot enter sleep or hibernation automatically?

  • Remove peripheral devices.
  • If you connect to a network using wireless LAN function, select the profile and connect to the access point (Disabling/Enabling Wireless Communication).
  • If you do not use wireless LAN function, turn off wireless LAN function (Disabling/Enabling Wireless Communication).
  • Make sure that you are not using any software that regularly accesses the flash memory.

What should you do if you forgot your password?

  • Supervisor Password or User Password: Ask the system administrator.
  • Administrator password:
    • If you have a password reset disk, you can reset the administrator password. Set the disk and enter any wrong password, then follow the on-screen instructions and set a new password.
    • If you do not have a password reset disk, reinstall (Installing Software) and set up Windows, and then set a new password.

What should you do if the password input screen is displayed again, even after entering the password?

  • The computer may be in ten-key mode. If the Num Lock indicator lights, press≪Num Lock≫ to disable the ten-key mode, and then input.
  • The computer may be in Caps Lock mode. If the Caps Lock indicator lights, press ≪Caps Lock≫ to disable the Caps Lock mode, and then input.
  • Enter the password using the same keyboard that was used to set the administrator password or user password, as the key layouts of the on-screen keyboard and some external keyboards may differ.
  • The Windows password can be used instead of the password set in the Setup Utility.

How do you add a password?

  1. Click (Start) – [Settings] – [Accounts] – [Sign-in options].
  2. Click [Password] – [Add].
  3. Create a password.
  4. Click [Next].
  5. Click [Finish].
  6. Select [Every Time] in “If you’ve been away, when should Windows require you to sign in again?”.

What should you do if you cannot sign in to Windows using the face recognition for Windows Hello outdoors?

If you have registered the face recognition indoors, you may not sign in to Windows using the face recognition outdoors. In such cases, please add Windows Hello face recognition outdoors. Perform the following procedure.

  1. Sign in to Windows.
  2. Click (Start) – [Settings] – [Accounts] – [Sign-in options].
  3. Click [Facial recognition (Windows Hello)] – [Improve recognition].
  4. When the “Windows Hello setup” screen is displayed, click [Get started].
  5. “Making sure it’s you” is displayed, input PIN number.
  6. Since additional registration of face recognition starts, follow the on-screen instructions.

What should you do if you cannot register the face recognition outdoors properly?

  • In the shade, register your face with your back against the wall that does not reflect the light.

What should you do if there is no display?

  • The external display is selected. Press≪ Fn≫ +≪ F3≫ or≪ ≫ +≪ P≫ to switch the display. Then click the display mode.
  • When using an external display,
    • Check the cable connection.
    • Turn on the display.
    • Check the settings of external display.
  • The display is turned off by the power-saving function. The screen returns to the original state when you operate keyboard, touchpad, or touchscreen. When operating the keyboard, press a key that does not affect the computer operation, such as≪Ctrl≫.
  • The computer entered sleep or hibernation by the power-saving function. To resume, press the power switch.

Why is the screen dark?

  • The screen is darker when the AC adaptor is not connected. Press≪ Fn≫ +≪ F2≫ and adjust the brightness. As you increase the brightness, battery consumption increases.
  • Press≪ Fn≫ +≪ F8≫ to turn off the concealed mode.
  • Under factory default settings, the brightness of the display screen will adjust automatically based on the ambient light detected by the ambient light sensor. You can adjust the settings for this sensor. (About the Ambient Light Sensor)

What might be causing the screen to be disordered?

  • Changing the number of display colors and resolution may affect the screen. Restart the computer.
  • Connecting/disconnecting an external display may affect the screen. Restart the computer.
  • Resuming from sleep or hibernation may affect the screen of the external display. Restart the computer.
  • The refresh rate for the computer and the external display differ. This can occur when the refresh rate settings for the external display are higher than those used by the LCD. If you continue to experience problems, try changing the display.

Why might the external display not work normally?

  • If the external display does not support the power saving function, it may not work normally when the computer enters the power saving mode. Turn off the external display.
  • Simultaneous display cannot be used until Windows startup is complete (during Setup Utility, etc.).

Why might the screen not become bright?

The brightness is set low to avoid malfunction where surrounding temperature is high. For proper operating temperature (Specifications).

What should I do if there are red, green, or blue dots on the screen, or there is unevenness in colors and brightness on the screen?

The following are not malfunctions.

  • Although advanced high-precision technologies are used in the production of color LCD screens, 0.002 % or less of the picture elements may be dark or remain constantly lit (i.e., more than 99.998 % of elements function properly).
  • Due to the natural characteristics of LCD screens, you may notice unevenness in colors and brightness depending on your angle of view. Hues may also vary by product.

What should you do if image persistence has occurred?

When the same image is displayed on the screen for a long time, previous images may remain faint even if you switch the image to the new one. This phenomenon is called “image persistence”. You can suppress the image persistence by the following measures.

  • Use the screen saver.
    1. Right-click the desktop, and then click [Personalize] – [Lock screen] – [Screen saver].
    2. Select any screen saver.
  • Set the time to turn off the display.
    1. Click (Start) – [Settings] – [System] – [Power & battery] – [Screen and sleep].
    2. Change the setting.

What should you do if there is no sound?

  • Press≪ Fn≫ +≪ F4≫ or≪ Fn≫ +≪ F6≫ to cancel mute.
  • Turn off the concealed mode.
  • Restart the computer.
  • Beeping sounds are not emitted by this device.

Why is there distorted sound?

Performing≪ Fn≫ key combinations sometimes causes sound distortion. Stop and restart playback.

What should you do if you cannot change the volume by pressing ≪ Fn≫ +≪ F5≫ or≪ Fn≫ +≪ F6≫?

Activate the Windows sound function. When it is not active, the volume does not change even if slide bar is displayed.

How do you adjust the microphone volume?

  1. Right-click (Speakers) on the taskbar corner, and click [Sound settings] – [More sound settings].
  2. Click [Recording] – [Microphone Array] – [Properties], and then move the slider () to adjust the volume of [Microphone Array] and/or [Microphone Boost] in [Levels].

What should you do if you cannot record with the microphone?

  • Set [Microphone] to [Enabled] in the [Advanced] menu of the Setup Utility.
  • Use a condenser microphone.

What should you do if the audio is distorted when signing in (e.g., resuming the computer)?

Perform the following steps to change the audio settings to prevent audio output.

  1. Right-click (Speakers) on the taskbar corner, and click [Sound settings] – [More sound settings] – [Sounds].
  2. Remove the check mark from [Play Windows Startup sound].
  3. Right-click (Speakers) on the taskbar corner, and click [Sound settings] – [More sound settings].
  4. Click [Recording] – [Microphone Array] – [Properties], and then remove a check mark for [Listen to this device] in [Listen].

Why can only numbers be input?

When the indicator is on, the keyboard is in ten-key mode. Press≪Num Lock≫ to cancel.

Why can only capital letters be input?

When the indicator is on, the keyboard is in Caps Lock mode. Press≪Caps Lock≫ to cancel.

How do you enter special characters (ß, à, ç, etc.) and symbols?

Use the character map.

  1. Click (Start) – [All apps] – [Windows Tools] – [Character Map].

What should you do if the optical disc drive does not work normally?

  • Set [Optical Drive] to [Enabled] in the [Advanced] menu of the Setup Utility.
  • Clean the lens (Optical disc drive handling care).
  • Check the disc condition (Disc handling care).

Why can’t you play back TV programs recorded on a commercial DVD recorder?

Finalize the disc on the DVD recorder when the program was recorded in video mode on DVD-R/RW or in VR mode on DVD-RW.

Why does a blue background appear on the screen when playing an MPEG image?

You opened the optical disc drive or removed the MPEG disc while it was operating. Re-insert the MPEG disc and close the optical disc drive.

Why does the optical disc drive vibrate excessively or make noise?

  • Insert the disc correctly.
  • Check the disc condition (Disc handling care).
  • When writing to CD-R/RW using Power2Go, you can minimize vibration while writing by using the writing speed at [10x] or less.

What should you do if you cannot eject a disc?

  • Turn on the computer.
  • To remove a disc when the computer is powered off, insert a pin of 1.3 {±0.05} mm in diameter into the emergency hole (A). (When the diameter of the pin is smaller than this, insert the pin slightly downward.) Pushing it completely to the end will free the tray so that it can be pulled out.
  • If a disc with fingerprints or other dirt is used, you may not be able to remove it. Use a clean disc. (Cleaning the discs)

Why won’t the disc tray close?

Do not touch the eject button when closing the tray.

What should you do if you have other disc operation problems?

Use another drive or media.

What should you do if you cannot connect to a network?

Set the device ([LAN] / [LAN (2nd)] / [Wireless LAN] / [Wireless WAN]) to [Enabled] in the [Advanced] menu of the Setup Utility.

How do you check the computer’s MAC address?

  1. Click (Start) – [Settings].

  2. Click [Network & internet] – [Advanced network settings] – [Hardware and connection properties]. Properties of each device appears. Write down the 12-digit address (alphanumeric) that appears for “Physical address (MAC):” rows of each devices. The names of each of the devices are as follows:

    Device Connection name
    LAN Ethernet
    LAN (2nd) Ethernet 2
    Wireless LAN Wi-Fi
    Bluetooth Bluetooth Network Connection
    Wireless WAN Cellular

    *The content displayed will vary depending on the device and model.

  3. Click to close the window.

What should you do if you cannot connect to a network while using wireless communication?

  • Set the device ([Wireless LAN] / [Wireless WAN] of [Wireless Configuration]) to [Enabled] in the [Advanced] menu of the Setup Utility (Wireless Configuration).
  • Confirm the airplane mode is Off. To turn off the airplane mode (Using airplane mode).
  • If this computer cannot be connected to a 5 GHz network, confirm “Switching the frequency band of the wireless LAN”.
  • Restart the computer.

What should you do if the access point is not detected?

  • Shorten the distance between the computer and the access point, and try the detection again.
  • Confirm the following settings:
    • [Wireless LAN] in the [Advanced] menu of the Setup Utility
    • Confirm that [Wireless LAN] of [Wireless Configuration] is set to [Enabled].
    • Check the channel being used by the access point.

What should you do if you cannot communicate using wireless WAN?

  • Confirm the following settings:
    • [Wireless WAN] in the [Advanced] menu of the Setup Utility
    • Confirm that [Wireless WAN] of [Wireless Configuration] is set to [Enabled].
    • Confirm that the nanoSIM card is inserted correctly.
    • If you cannot be connected to the network after inserting the nanoSIM card, confirm “eSIM/nanoSIM Switching”.

If communication is not established after proceeding with the above remedies, the wireless WAN device may not be correctly recognized. Restart the computer.

What should you do if an error occurs when installing the driver?

  • When you install a driver of card or peripheral device, make sure that the driver is compatible with the operating system. If it is not compatible, malfunction may occur. For information about the driver, contact the manufacturer of the peripheral device.
  • If the problem persists, contact Panasonic Technical Support.

What should you do if a peripheral device does not operate normally?

  • Check if the device is properly connected to the computer.
  • Contact the manufacturer of the device.
  • When operation resumes from sleep or hibernation, devices such as an external mouse and cards may not function properly. In this case, restart the computer or reinitialize the device.
  • When is displayed in the Device Manager, remove and insert the device. If the problem persists, restart the computer.
  • When you set [Docking Device USB Ports] to [Disabled] in the [Advanced] menu of the Setup Utility, USB ports of port replicator are also disabled.
  • The computer may not recognize the connection/removal of some devices, or may not operate normally with some devices.
    1. Right-click (Start) – [Device Manager].
    2. Select the device, and remove the check mark for [Allow the computer to turn off this device to save power] in [Power Management]. (This item may be unavailable for some types of devices.)
  • In the case that a USB device does not work, remove the USB device and connect it again or connect the USB device to another port.

What should you do if the connected mouse does not work?

  • Check the mouse connection.
  • Install the driver compatible with the connected mouse.

Why is the RAM module not recognized?

  • Insert the RAM module correctly.
  • Use the compatible RAM module (Specifications).
  • Check the [Information Menu] in the Setup Utility. If the RAM module is not recognized, turn off the computer and reinsert the RAM module.

How do you check the address map for IRQ, I/O port address, etc?

  1. Right-click (Start) – [Device Manager].
  2. Click [View] – [Resources by type].

What should you do if the device connected to the serial port does not work?

  • Check the connection.
  • The device driver may not work. Refer to the instruction manual of the device.
  • Set [Serial Port] to [Auto] in the sub-menu of [Serial Port Settings] in the [Advanced] menu of the Setup Utility.
  • The I/O and IRQ you can use vary depending on the device. If the setting does not work, try other settings in the Setup Utility.

What should you do if the GPS does not work?

  • You can check the GPS status. (GPS)
  • Set airplane mode to OFF.
    • Airplane mode
  • Confirm that Wireless WAN (Cellular) is [On].
  • If a USB 3.2 compatible device is used, GPS information may not be correctly received. In this case, do any of the following.
    • Use an extension cable (separately sold) compatible with USB 3.2.
    • If an external antenna for GPS can be used, use the external antenna, and keep some distance between the external antenna and the USB device.

What should you do if the Wireless LAN does not work?

  • You can check the Wireless LAN status. (Wireless LAN)
  • Set airplane mode to OFF.
    • Airplane mode
  • Confirm that Wireless LAN (Wi-Fi) is [On].
  • If a USB 3.2 compatible device is used, Wireless LAN Antenna may not be correctly received. In this case, do any of the following.
    • Use an extension cable (separately sold) compatible with USB 3.2.

What should you do if Bluetooth does not work?

  • You can check the Bluetooth status. (Bluetooth)
  • Set airplane mode to OFF.
    • Airplane mode
  • Confirm that Bluetooth is [On].
  • If a USB 3.2 compatible device is used, Bluetooth Antenna may not be correctly received. In this case, do any of the following.
    • Use an extension cable (separately sold) compatible with USB 3.2.

Why might LAN transmission speed slow down noticeably and why might the Wireless LAN connection be cut?

Change the power mode to [Best performance]. (Configuring Power Saving Settings)

What should you do if the pointer does not work?

  • Connect the external mouse correctly.
  • Restart the computer using the keyboard.
  • If the computer does not respond to keyboard commands, read “No response”.

What should you do if you cannot input using the touchpad?

  • The touchpad may be disabled by some mouse drivers. Check your mouse’s operating instructions.
  • The touchpad is disabled. Press≪ Fn≫ +≪ Esc≫ to enable.

What should you do if you cannot point to the correct position using the pen (included) and fingers?

Perform the Calibrating the Screen.

What should you do if you cannot use a microSD Memory Card?

  • Set [microSD Card Slot] to [Enabled] in the [Advanced] menu of the Setup Utility.
  • This computer does not support the maximum speed some types of microSD / microSDHC / microSDXC memory cards guarantee.

What should you do if you cannot use a Smart Card?

  • Insert the Smart Card correctly.
  • Set [Smart Card] to [Enabled] in the [Advanced] menu of the Setup Utility.
  • To use a Smart Card, you need a specified software and driver.

Why might reading be impossible while using the Barcode Reader?

  • Confirm that the barcode is readable (without damage, etc.). Confirm that the barcode (symbology) is readable.
  • Confirm the area for reading. The distance from the reader to the barcode is important. As a rule of thumb, a farther distance should be used for a larger symbol to allow the light to cover the symbol. In addition, a closer distance should be used for a thinner symbol.
  • Be sure the barcode is not placed closer than necessary to the reader.

Why might the reader not enroll or authenticate your fingerprint?

  • If pop-up or other messages appear on the desktop screen, fingerprint entry may be inhibited temporarily. In such cases, click outside of the Fingerprint Authentication window, and then click again back inside it.
  • The reader enrolls or authenticates no fingerprint, or performs authentication poorly, despite the correct way of finger touching when your finger is in any of the conditions stated below:
    • Rough skin, or injured finger (with a cut or a skin inflammation)
    • Extremely dry
    • Soiled with mud or oil
    • Fingerprint has been worn and has faded
    • Wet with water or sweat

How can you improve enrolling and authentication sensitivity when any of the conditions described above exists?

  • Wash your hands or wipe them dry.
  • Use a different finger for registration or authentication.
  • Treat your finger with a hand cream when it is rough skin or dry.
  • Clean the fingerprint reader. For further information, refer to Fingerprint Reader Handling.

The fingerprint reader may be malfunctioning when it continues to perform poorly after the steps described above have been performed. Contact Panasonic Technical Support.

What should you do if you cannot use your enrolled finger (e.g., injury)?

If none of your enrolled fingers can be used, follow this procedure:

  1. When fingerprint authentication screen is displayed, switch to password input by pressing the≪ Esc≫ key.
  2. Sign in to Windows. You can always access the computer by using your Windows sign in password.
  3. Add another finger, or uninstall the fingerprint authentication function.

Why might some applications not work properly during User Switching?

When switching to a different user without signing out, some applications do not work properly. In this case, sign out the other users.

What does it mean if the computer is turned on, but the following problems occur:

  • The indicators do not light.
  • No sound.
  • Screen is dark.

Concealed mode is set to ON (Concealed Mode).

What should you do if there is no response from the computer?

  • Open Task Manager and close the software application.
    1. Right-click (Start) – [Task Manager].
  • An input screen (e.g., password input screen at startup) may be hidden behind another window. Use≪ Alt≫ +≪ Tab≫ to check.
  • Shut down by pressing and holding the power switch for 10 seconds or longer, and turn on the computer and open the application again.
  • If Windows runs correctly, but the application software does not start, uninstall the failing application software, then reinstall it. To uninstall, perform the procedure below.
    1. Right-click (Start) – [Apps and Features].
    2. Click – [Uninstall] for the program you want to uninstall.

What should you do if you cannot play a video file using Windows Media Player and the message “Codec required” appears?

Download the necessary Codec from the Internet and try playback of the file again. The Codec may automatically be downloaded so you may be able to play it.

What should you do if the date and time are incorrect?

  1. Click (Start) – [Settings] – [Time & language] – [Date & time], and select [Off] in “Set time automatically”.
  2. Click [Change] in “Set the date and time manually”, and then set the day and time.
  3. Click [Change], and select [On] in “Set time automatically”.

If the problem persists, the internal clock battery may need to be replaced. Contact Panasonic Technical Support.

What does it mean if “Battery not exist” is displayed?

Battery goes to hibernation if the battery level is about 5 %, may be displayed such as “Not exist” or “Not use” is not a malfunction. Connect the AC adaptor for a while.

How do you check the computer’s usage status?

You can check the computer’s usage status in the PC Information Viewer. You may need this information when calling Panasonic Technical Support for advice.

How do you launch PC Information Viewer?

  1. Click (Start) – [All apps] – (Panasonic PC Settings Utility) – (Support) – (System) – [Launch PC Information Viewer].
  2. Select the item to display the detailed information.

How do I run the diagnostic check using the default settings in the Setup Utility?

  1. Connect the AC adaptor and enable the wireless function. During the diagnostic check, do not remove the AC adaptor or attach any peripheral devices.
  2. Start the Setup Utility.
    1. Click (Start) – [Settings] – [System] – [Recovery].
    2. Click [Restart now] in “Advanced startup”.
    3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
    4. Click [Troubleshoot] – [Advanced options] – [UEFI Firmware Settings] – [Restart]. The computer restarts, and the Setup Utility screen appears.
  3. Press ≪ F9≫. At the confirmation message, select [Yes] and press≪ Enter≫ .
  4. Press ≪ F10≫ . At the confirmation message, select [Yes] and press≪ Enter≫ . The computer will restart.
  5. Press ≪ F2≫ or ≪Del≫ while the “Panasonic” boot screen is displayed. The Setup Utility starts up.
  6. Select the [Exit] menu and select [Diagnostic Utility]. When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware components.

What operations can I perform by selecting the icons on the PC-Diagnostic Utility screen?

  • : Start the diagnostic check from the beginning.
  • : Stop the diagnostic check. (After the process is stopped, you cannot resume it by selecting .)
  • : Display help (click the screen or press≪ Space≫ to return to the original screen).

How do I check the status and results of the diagnostic check via the progress bar displayed on the right of the hardware icon?

  • When the bar is progressing: The diagnostic check is in progress. During memory diagnostic check, the display may stop for a long period of time. Wait until the process is complete.
  • When the bar is green: No problems discovered.
  • When the bar is red: Problems discovered.
  • When the bar is yellow: The diagnostic check has been stopped or canceled.

How can I run a diagnostic check on a specified hardware component or run an extended diagnostic check?

  1. Click to stop the diagnostic check and click the hardware icon to configure the diagnostic.
    • Standard display (B): Perform diagnostic check.
    • “Full” display ©: Perform extended diagnostic check. (“Storage”, “Keyboard”, “Touch Pad”, and “Touch Screen” only)
    • Gray display (D): Do not perform diagnostic check.
  2. Click to start the diagnostic check.

What do I do when all the hardware checks are complete?

Confirm the diagnostic check results. If the display is red and the message “TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red and contact Panasonic Technical Support. If the display is green and the message “TEST PASSED” is displayed, the computer’s hardware is operating normally. Continue using the computer as it is. If the computer still does not operate properly, reinstall the software.

After the diagnostic check is complete, how do I restart the computer?

Click (close), or press ≪Ctrl≫ + ≪Alt≫ + ≪Del≫ to restart the computer.

What should I do if the icon becomes invisible or gray and the corresponding device cannot be checked?

If the device is disabled in the Setup Utility, set the device to [Enabled] in the Setup Utility. If Wireless WAN and Bluetooth are grayed out, turn on the wireless function.

How do I refresh Windows?

  1. Remove all peripherals and microSD memory cards, etc.
  2. Connect the AC adaptor and do not remove it until installation is complete.
  3. Click (Start) – [Settings] – [System] – [Recovery].
  4. Click [Reset PC] in “Reset this PC”.
  5. Click [Keep my files] or [Remove everything] on the “Choose an option” screen.
    • [Keep my files]
      • Removes all applications and programs that did not come with this computer.
      • Restores settings to default.
      • Reinstalls Windows without removing your personal files.
    • [Remove everything]
      • Removes all applications, programs, and personal files.
      • Restores settings to default.
  6. If you are connected to the Internet, click [Cloud download] or [Local reinstall] on the “How would you like to reinstall Windows?” screen.
    • [Cloud download]
      • Downloads the latest Windows installation file from Microsoft and reinstalls Windows.
      • You will need at least 4 GB of free space.
    • [Local reinstall]
      • Reinstalls Windows from this computer.
  7. Click [Change settings] or [Next] on the “Additional settings” screen.
    • When [Keep my files] is selected in step 3, you can change the settings of “Restore preinstalled apps?” by clicking [Change settings].
    • When [Remove everything] is selected in step 3, you can change the settings of “Clean data?” and “Delete workplace resources?” (displayed only for some models) by clicking [Change settings].
    • If you are connected to the Internet, you can change the settings of “DownloadWindows?” by clicking [Change settings].
  8. When the “Ready to reset this PC” screen appears, confirm on-screen information and click [Reset]. After the reinstallation, the computer will restart.
  9. Perform Setup Windows.
  10. <Only for model with TPM> Clear TPM.
    1. Right-click (Start) – [Run], then input “tpm.msc” and click [OK].
    2. Click [Clear TPM…] under “Actions” on the right of the “Trusted Platform Module (TPM) Management on Local Computer” screen.
    3. Click [Restart] of the “Manage the TPM security hardware” screen. The “You’re about to be signed out” screen will appear, and restart after a while.
    4. After restarting the computer, perform step 1 to display the “Trusted Platform Module (TPM) Management on Local Computer” screen.
    5. Click [Refresh] under “Actions” on the right of the “Trusted Platform Module (TPM) Management on Local Computer” screen.
    6. When “The TPM is ready for use.” appears in “Status” item, close the “Trusted Platform Module (TPM) Management on Local Computer” screen. If “The TPM is ready for use.” does not appear, wait a moment and click [Refresh] again.

What is involved when I install software?

Installing software will return the computer to the default condition. When you install the software, the internal SSD data will be erased. Back up important data to other media or an external flash memory before installation.

How do I check the recovery partition?

  1. Right-click (Start) – [Disk Management]. A standard user needs to enter an administrator password.

Can I reinstall the OS that was pre-installed at the time of purchase?

Yes, you can reinstall the OS using disk recovery.

How do I perform flash memory recovery?

  1. Remove all peripherals and microSD memory cards, etc.
  2. Connect the AC adaptor and do not remove it until installation is complete.
  3. Start the Setup Utility.
    1. Click (Start) – [Settings] – [System] – [Recovery].
    2. Click [Restart now] in “Advanced startup”.
    3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
    4. Click [Troubleshoot] – [Advanced options] – [UEFI Firmware Settings] – [Restart].
  4. Write down all of the contents of the Setup Utility and press ≪ F9≫ . At the confirmation message, select [Yes] and press≪ Enter≫.
  5. Press ≪ F10≫ . At the confirmation message, select [Yes] and press≪ Enter≫ . The computer will restart.
  6. Press ≪ F2≫ or ≪Del≫ while “Panasonic” boot screen is displayed. The Setup Utility starts up.
  7. Select the [Exit] menu, then select [Recovery Partition] and press ≪ Enter≫. The computer will restart.
  8. Click [Recovery]. Click [CANCEL] to abort the operation.
  9. Confirm the contents of “EULA”, and click [Accept.] if you continue.
  10. Click [Quick Release Storage Drive : xxxxx].
  11. Click [Recovery ALL Partitions.]. Installation starts according to the instructions on the screen. (It will take approximately several tens of minutes.)

When should I use the Recovery Disc?

Use the Recovery Disc in the following conditions:

  • You have forgotten the administrator password.
  • Installation is not complete. The recovery partition in the flash memory may be broken.

How do I use the Recovery Disc to reinstall the OS?

  1. Prepare the following items:
    • Recovery Disc (USB memory device can also be used as a recovery disc)
    • Commercially available optical drive (only for models without an optical disc drive)
  2. Remove all peripherals and microSD memory cards, etc. (except for the commercially available optical drive).
  3. Connect the AC adaptor and do not remove it until the installation is complete.
  4. Start the Setup Utility.
    1. Click (Start) – [Settings] – [System] – [Recovery].
    2. Click [Restart now] in “Advanced startup”.
    3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
    4. Click [Troubleshoot] – [Advanced options] – [UEFI Firmware Settings] – [Restart].
  5. Write down all of the contents of the Setup Utility and press ≪ F9≫ . At the confirmation message, select [Yes] and press≪ Enter≫ .
  6. Insert the media that was used to create the recovery disc.
    • For DVD/BD media
      1. Connect the commercially available optical drive to the USB port (only for models without an optical disc drive).
      2. Set the Recovery Disc into the optical disc drive or the commercially available optical drive.
    • For USB storage devices
      1. Connect the USB storage device used to create the recovery disc to the USB port.
  7. Press ≪ F10≫ . At the confirmation message, select [Yes] and press≪ Enter≫ . The computer will restart.
  8. Press ≪ F2≫ or ≪Del≫ while “Panasonic” boot screen is displayed. The Setup Utility starts up.
  9. Select the [Exit] menu and select the optical disc drive, commercially available optical drive, or USB storage device in [Boot Override] and press ≪ Enter≫. The computer will restart.
  10. Click [Recovery].
  11. Confirm the contents of “EULA”, and click [Accept.] if you continue.
  12. Click [Quick Release Storage Drive : xxxxx].
  13. Click [Recovery ALL Partitions.].
  14. Click [Remain Recovery Partition.]. Follow the on-screen instructions.
  15. When the ending process screen is displayed, remove the recovery disc and commercially available optical drive or USB storage device, then click [Reboot.]. Follow the on-screen instructions.
  16. On the “Finish Recovery Process.” screen, click [Shutdown.].
  17. Turn on the computer.
  18. Perform Setup Windows.
  19. Start the Setup Utility and change the settings as necessary.
  20. <Only for model with TPM> Clear TPM.
    1. Right-click (Start) – [Run], then input “tpm.msc” and click [OK].
    2. Click [Clear TPM…] under “Actions” on the right of the “Trusted Platform Module (TPM) Management on Local Computer” screen.
    3. Click [Restart] of the “Manage the TPM security hardware” screen. The “You’re about to be signed out” screen will appear, and restart after a while.
    4. After restarting the computer, perform step 1 to display the “Trusted Platform Module (TPM) Management on Local Computer” screen.
    5. Click [Refresh] under “Actions” on the right of the “Trusted Platform Module (TPM) Management on Local Computer” screen.
    6. When “The TPM is ready for use.” appears in “Status” item, close the “Trusted Platform Module (TPM) Management on Local Computer” screen.

What should I do when an error message appears?

Follow the instructions below when an error message appears. If the problem persists or if the error message is not shown here, contact Panasonic Technical Support.

Error Message: Bad System CMOS

Solution:

  • An error has occurred in the memory of system settings. This occurs when the memory content is changed by an unexpected program operation, etc.
  • Start the Setup Utility and return the settings to the default values, and then change the settings as necessary.
  • If the problem persists, the internal clock battery may need to be replaced. Contact Panasonic Technical Support.

Error Message: System CMOS Checksum Error/Invalid Year. System date restored to 01/01/20XX

Solution:

  • The date and time settings are not correct.
  • Start the Setup Utility and set the correct date and time.
  • If the problem persists, the internal clock battery may need to be replaced. Contact Panasonic Technical Support.

Error Message: Press F2 for Setup / F12 for LAN

Solution:

  • Write down the error details and press≪ F2≫ or≪Del≫ to start the Setup Utility. Change the settings if necessary.

Error Message: Warming up the system (up to 30 minutes)

Solution:

  • The computer is warming up before starting up. Wait for the computer to start up (takes up to 30 minutes). If “Cannot warm up the system” is displayed, the computer failed to warm up and does not start. In this case, turn off the computer, leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, and then turn on the power once more.

Error Message: Remove disks or other media. Press any key to restart

Solution:

  • If a device is connected to the USB port, disconnect the device, or set [USB Port (Type-C)], [USB Port (Type-A)], or [Docking Device USB Ports] to [Disabled] in the [Advanced] menu of the Setup Utility.
  • If the problem persists after removing the disk, it may be a flash memory failure. Contact Panasonic Technical Support.

Error Message: Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key

Solution:

  • The operating system is not properly installed in the flash memory that you are going to boot from.
  • If you cannot start up the OS from the internal disk, check if the internal disk is properly recognized on the “Information” menu of the Setup Utility.
  • If it is recognized (“xxx GB” is displayed.), perform the reinstallation.
  • If not (“Empty” is displayed.), contact Panasonic Technical Support.
  • If a device is connected to the USB port, disconnect the device, or set [USB Port (Type-C)], [USB Port (Type-A)], or [Docking Device USB Ports] to [Disabled] in the [Advanced] menu of the Setup Utility.

Error Message: Disk error Press any key to restart/Please use the recommended AC adaptor

Solution:

  • Use the specified AC adaptor.

What does the sleep mode of this computer support?

The sleep mode of this computer supports the modern standby mode.

How do applications interact with the modern standby mode?

  • When an application supports the modern standby mode, it can periodically connect to the network even during sleep.
  • If the computer enters sleep or hibernation while you are using an application that does not support the modern standby mode, the network connection may be interrupted or the performance may be adversely affected. If that happens, set the power-saving function to [Never].

Is the fast startup enabled as the factory default?

Yes, the fast startup is enabled as the factory default.

What are the steps to disable the fast startup function at the next boot-up?

  1. Click (Start) – [Settings] – [System] – [Recovery].
  2. Click [Restart now] in “Advanced startup”.
  3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
  4. Click [Turn off your PC].

How can I permanently disable the fast startup function?

  1. Click (Start) – [All apps] – [Windows Tools] – [Control Panel].
  2. Click [System and Security] – [Power Options].
  3. Click [Choose what the power buttons do] – [Change settings that are currently unavailable].
  4. Remove the checkmark from [Turn on fast startup (recommended)] in “Shutdown settings”.

How should I erase data when disposing of or transferring the computer?

When disposing of the computer or transferring the ownership, erase all flash memory drive data to avoid data leakage. Even if you erase the data or initialize the flash memory drive using normal Windows commands, the data can be read with some special software. It is recommended to use dedicated software or services to erase the data. Note that transferring ownership without uninstalling commercial software will be a violation of the software’s license agreement.

What is the Hard Disk Data Erase Utility and how does it work?

The Hard Disk Data Erase Utility erases data and software stored on the flash memory drive in a way that is difficult to recover. The Hard Disk Data Erase Utility erases data using an overwriting method, but there is a possibility that due to malfunctions or other operational errors, data may not be completely erased. There are also specialized devices that may be able to read data that has been erased using this method. If you need to erase highly confidential data, contact a company that specializes in this process. Panasonic Connect Co., Ltd. will bear no responsibility for damages suffered as a result of the use of this utility.

How do I erase data from the flash memory drive using the Hard Disk Data Erase Utility?

  1. Prepare the following items:
    • Recovery Disc (USB memory device can also be used as a recovery disc.)
    • Commercially available optical drive (only for models without an optical disc drive)
  2. Remove all peripherals and microSD memory cards, etc. (except for the commercially available optical drive).
  3. Connect the AC adaptor and do not remove it until flash memory data erase is complete.
  4. Start the Setup Utility.
    1. Click (Start) – [Settings] – [System] – [Recovery].
    2. Click [Restart now] in “Advanced startup”.
    3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
    4. Click [Troubleshoot] – [Advanced options] – [UEFI Firmware Settings] – [Restart].
  5. Write down all of the contents of the Setup Utility and press ≪ F9≫ . At the confirmation message, select [Yes] and press≪ Enter≫ .
  6. Insert the media that was used to create the recovery disc.
    • For DVD/BD media:
      1. Connect the commercially available optical drive to the USB port (only for models without an optical disc drive).
      2. Set the Recovery Disc into the optical disc drive or the commercially available optical drive.
    • For USB storage devices:
      1. Connect the USB storage device used to create the recovery disc to the USB port.
  7. Press ≪ F10≫ . At the confirmation message, select [Yes] and press≪ Enter≫ . The computer will restart.
  8. Press ≪ F2≫ or ≪Del≫ while “Panasonic” boot screen is displayed. The Setup Utility starts up.
  9. Select the [Exit] menu and then select the optical disc drive, commercially available optical drive, or USB storage device in [Boot Override] and press ≪ Enter≫. The computer will restart.
  10. Click [Erase].
  11. Click [Erase the all data on the whole Disk.].
  12. Click [Start Erase Process.]. Erasing the flash memory drive data starts.
  13. After the erasing is completed, remove the recovery disc and click [Shutdown.].

How do I dispose of the computer?

  1. Remove all peripherals and microSD memory cards, etc.
  2. Erase the stored data. When disposing of this product, accord with your national legislation.

How do I check the model number?

Check the bottom of the computer or the box the computer came in at the time of purchase.

How do I check the CPU speed, memory size, and the flash memory drive (SSD) size?

Run the Setup Utility and select the “Information” menu.

  • [Processor Type]: CPU speed
  • [Memory Size]: Memory size
  • [Storage]: SSD size

What are the Hardware Diagnostics?

If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact Panasonic Technical Support. Software cannot be checked using this utility.

What hardware can be checked using the PC-Diagnostic Utility?

  • CPU/System
  • RAM XXXXX MB
  • Storage XXXX GB / Storage#1 XXXX GB (Only for model with 2nd SSD pack)
  • Storage#2 XXXX GB (Only for model with 2nd SSD pack)
  • Optical Drive (Only for model with optical disc drive)
  • SOUND*1
  • USB
  • SD
  • Keyboard
  • Touch Pad
  • Touch Screen
  • Wireless LAN (Only for model with wireless LAN)
  • Video
  • Wired LAN
  • Serial Port (Only for model with serial port)
  • Wireless WAN (Only for model with wireless WAN)
  • Bluetooth (Only for model with Bluetooth)
  • GPS (Only for model with dedicated GPS)
  • Smart Card (Only for model with Smart Card slot)
  • Fingerprint (Only for model with Fingerprint Reader (Windows Hello))
  • NFC (Only for model with Contactless Smart Card Reader)
  • Camera (Only for model with camera)

What should I do when the PC-Diagnostic Utility is running a loud beep?

When the PC-Diagnostic Utility is running, a loud beep will sound, so do not use headphones as this time. (The beep will not sound if mute is using in Windows or [Sound] is turned off in [Concealed Mode Configuration].)

What should I expect to happen to the display when the video diagnostic check is running?

When the video diagnostic check is running, the display may be distorted. This is not a malfunction.

What input device is recommended to use when running the PC-Diagnostic Utility?

We recommend that you use the touchpad for operations. When not using the touchpad, you can operate using the internal keyboard instead. Do not use the touchscreen.

Operations Touchpad/External mouse operations Internal keyboard operations

Operations Touchpad/External mouse operations Internal keyboard operations
Select icon Place the cursor above the icon Press≪ Space≫, and then press≪→≫≪←≫≪ ↑≫≪ ↓≫ ((close) cannot be selected)
Click the icon Touch or click (right-click cannot be used) Press≪ Space≫ above the icon
Complete the PC-Diagnostic Utility and then restart the computer Click (close) Press≪Ctrl≫ +≪ Alt≫ +≪Del≫

What should I do if the touchpad does not operate properly?

Press ≪Ctrl≫ + ≪Alt≫ + ≪Del≫ to restart the computer, or press the power switch to turn the power off and restart the PC-Diagnostic Utility.

When running the Diagnostic Check, will all the hardware icons be displayed?

If the Setup Utility or other settings will not allow hardware to be executed, the hardware icon will not be displayed or will be displayed in gray.

What does it mean when the message “TEST FAILED” is displayed after running a memory diagnostic check after installing a new RAM module (sold separately)?

Remove the additional RAM module and run the diagnostic check again. If the message “TEST FAILED” is still displayed, you can assume that there is a problem with the internal RAM module.

What does it mean when an application supports the modern standby mode?

When an application supports the modern standby mode, it can periodically connect to the network even during sleep.

What happens if the computer enters sleep or hibernation while I am using an application that does not support the modern standby mode?

If the computer enters sleep or hibernation while you are using an application that does not support the modern standby mode, the network connection may be interrupted or the performance may be adversely affected. If that happens, set the power-saving function to [Never].

What happens to the fast startup if the computer is shut down by following the steps below?

The fast startup will be disabled at next boot-up.

  1. Click (Start) – [Settings] – [System] – [Recovery].
  2. Click [Restart now] in “Advanced startup”.
  3. Click [Restart now] on the “We’ll restart your device so save your work” screen.
  4. Click [Turn off your PC].

How do malfunctions or operational errors affect the Hard Disk Data Erase Utility?

The Hard Disk Data Erase Utility erases data using an overwriting method, but there is a possibility that due to malfunctions or other operational errors, data may not be completely erased.

Can specialized devices read data that has been erased using the Hard Disk Data Erase Utility?

There are also specialized devices that may be able to read data that has been erased using this method. If you need to erase highly confidential data, contact a company that specializes in this process.

Why is it important to erase all flash memory drive data when disposing of or transferring the computer?

When disposing of the computer or transferring ownership, erase all flash memory drive data to avoid data leakage.

Can data be read with special software even if you erase the data or initialize the flash memory drive using normal Windows commands?

Even if you erase the data or initialize the flash memory drive using normal Windows commands, the data can be read with some special software. It is recommended to use dedicated software or services to erase the data.

Is transferring ownership without uninstalling the commercial software a violation of the software’s license agreement?

Note that transferring ownership without uninstalling commercial software will be a violation of the software’s license agreement.

If you use in hot or cold environments, what may happen to peripherals?

When using in hot or cold environments, some peripherals may fail to work properly. Check the operation environment of the peripherals.

What happens if this product is used continuously in a hot environment?

Using this product continuously in a hot environment will shorten the product life. Avoid use in these types of environments.

What may happen when using the product in a low-temperature environment?

When using in a low-temperature environment, startup may become slow or battery operation time may become short. The computer consumes power when the SSD is warming up during startup. Therefore, if you are using battery power and the remaining power is low, the computer may not start up.

At least three (3) years from delivery of this product, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge no more than our cost of physically performing source code distribution, a complete machine-readable copy of the corresponding source code covered under GPL V2.0, LGPL V2.1 or the other licenses with the obligation to do so, as well as the respective copyright notice thereof.

What is the contact information to receive a copy of the source code?

oss-cd-request@gg.jp.panasonic.com

Where else is the source code and the copyright notice available for free?

The source code and the copyright notice are also available for free on the following website: https://panasonic.net/cns/oss/

What does the GNU General Public License do?

The GNU General Public License guarantees the freedom to share and change free software, making sure the software is free for all its users. This license applies to most of the Free Software Foundation’s software and to any other program whose authors commit to using it. Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead.

What is free software?

When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.

What restrictions need to be made to protect user rights?

To protect your rights, restrictions need to be made that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.

If you distribute copies of the program, what must you give the recipients?

If you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. You must also show them these terms so they know their rights.

How are user rights protected?

User rights are protected with two steps:

  • Copyright the software.
  • Offer a license which gives you legal permission to copy, distribute and/or modify the software

Why is there no warranty for the free software?

For each author’s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors’ reputations.

Why must any patent be licensed for everyone’s free use or not licensed at all?

Any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary.

What does the GNU General Public License apply to?

This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The “Program”, below, refers to any such program or work, and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term “modification”.)

What is the physical act of transferring a copy?

You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.

What conditions must be met to modify a copy or copies of the Program?

You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:

What notices must modified files carry?

You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.

What must you cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as?

You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.

What must you do if the modified program normally reads commands interactively when run?

If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.)

If identifiable sections of the work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then does this License, and its terms, apply to those sections?

No, if identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works.

When you distribute the same sections as part of a whole which is a work based on the Program, what must the distribution of the whole be on?

When you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.

What is the intent to exercise in regard to work based on the Program?

It is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program.

Does mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium bring the other work under the scope of this License?

No, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.

You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do what?

You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following:

  • Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange
  • Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange
  • Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.)

What does the source code for a work mean?

The source code for a work means the preferred form of the work for making modifications to it.

For an executable work, what does complete source code mean?

For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable.

As a special exception, what does the source code distributed need not include?

As a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable.

If distribution of executable or object code is made by offering access to copy from a designated place, then what counts as distribution of the source code?

If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.

May you copy, modify, sublicense, or distribute the Program except as expressly provided under this License?

No, you may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance.

Are you required to accept this License?

You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.

What does the recipient automatically receive each time you redistribute the Program (or any work based on the Program)?

Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions.

May you impose any further restrictions on the recipients’ exercise of the rights granted herein?

No, you may not impose any further restrictions on the recipients’ exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License.

If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, do they excuse you from the conditions of this License?

No, if, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.

If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence, may you distribute the Program at all?

No, if you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.

If any portion of this section is held invalid or unenforceable under any particular circumstance, what is the balance of the section intended to do?

If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.

What is the sole purpose of this section?

It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.

The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. What will such new versions be like?

Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation.

If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, what should you do?

Write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally.

Why is there no warranty for the program?

BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

Will any copyright holder, or any other party who may modify and/or redistribute the Program as permitted above, be liable to you for damages?

IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If you develop a new program, and you want it to be of the greatest possible use to the public, what is the best way to achieve this?

If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.

What notices should you attach to the program?

To do so, attach the following notices to the program. It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty; and each file should have at least the “copyright” line and a pointer to where the full notice is found:

  • <one line to give the program’s name and a brief idea of what it does.>
  • Copyright © <year> <name of author>
  • This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.
  • This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
  • You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.

What information should you also add?

Also add information on how to contact you by electronic and paper mail.

If the program is interactive, what should you make it output when it starts in an interactive mode?

If the program is interactive, make it output a short notice like this when it starts in an interactive mode:

Gnomovision version 69, Copyright © year name of author

Gnomovision comes with ABSOLUTELY NO WARRANTY; for details type ‘show w’.

This is free software, and you are welcome to redistribute it under certain conditions; type ‘show c’ for details.

What should the hypothetical commands ‘show w’ and ‘show c’ show?

The hypothetical commands ‘show w’ and ‘show c’ should show the appropriate parts of the General Public License. Of course, the commands you use may be called something other than `show w’ and ‘show c’; they could even be mouse-clicks or menu items–whatever suits your program.

What should you also get your employer or school to sign, if necessary?

You should also get your employer (if you work as a programmer) or your school, if any, to sign a “copyright disclaimer” for the program, if necessary. Here is a sample; alter the names:

Yoyodyne, Inc., hereby disclaims all copyright interest in the program

‘Gnomovision’ (which makes passes at compilers) written by James

Hacker.

<signature of Ty Coon>, 1 April 1989

Ty Coon, President of Vice

What does the General Public License not permit?

This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Lesser General Public License instead of this License.

What does the GNU Lesser General Public License apply to?

This license, the Lesser General Public License, applies to some specially designated software packages–typically libraries–of the Free Software Foundation and other authors who decide to use it.

What two step method is used to protect distributor rights?

Distributor rights are protected with a two-step method:

  • Copyright the library.
  • Offer you this license, which gives you legal permission to copy, distribute and/or modify the library.

Why is there no warranty for the free library?

To protect each distributor, we want to make it very clear that there is no warranty for the free library. Also, if the library is modified by someone else and passed on, the recipients should know that what they have is not the original version, so that the original author’s reputation will not be affected by problems that might be introduced by others.

Why is it insisted that any patent license obtained for a version of the library must be consistent with the full freedom of use specified in this license?

Software patents pose a constant threat to the existence of any free program. We wish to make sure that a company cannot effectively restrict the users of a free program by obtaining a restrictive license from a patent holder. Therefore, we insist that any patent license obtained for a version of the library must be consistent with the full freedom of use specified in this license.

What is the ordinary GNU General Public License used for?

Most GNU software, including some libraries, is covered by the ordinary GNU General Public License.

What does the GNU Lesser General Public License apply to?

This license, the GNU Lesser General Public License, applies to certain designated libraries, and is quite different from the ordinary General Public License.

Why is the GNU Lesser General Public License used for certain libraries?

We use this license for certain libraries in order to permit linking those libraries into non-free programs. When a program is linked with a library, whether statically or using a shared library, the combination of the two is legally speaking a combined work, a derivative of the original library. The ordinary General Public License therefore permits such linking only if the entire combination fits its criteria of freedom. The Lesser General Public License permits more lax criteria for linking other code with the library.

Why is it called the “Lesser” General Public License?

We call this license the “Lesser” General Public License because it does Less to protect the user’s freedom than the ordinary General Public License. It also provides other free software developers Less of an advantage over competing non-free programs. These disadvantages are the reason we use the ordinary General Public License for many libraries. However, the Lesser license provides advantages in certain special circumstances.

Why might there be a special need to encourage the widest possible use of a certain library?

On rare occasions, there may be a special need to encourage the widest possible use of a certain library, so that it becomes a de-facto standard. To achieve this, non-free programs must be allowed to use the library. A more frequent case is that a free library does the same job as widely used non-free libraries. In this case, there is little to gain by limiting the free library to free software only, so we use the Lesser General Public License.

What does permission to use a particular library in non-free programs enable?

In other cases, permission to use a particular library in non-free programs enables a greater number of people to use a large body of free software. For example, permission to use the GNU C Library in non-free programs enables many more people to use the whole GNU operating system, as well as its variant, the GNU/Linux operating system.

What does the Lesser General Public License ensure even though it is less protective of users’ freedom?

Although the Lesser General Public License is Less protective of the users’ freedom, it does ensure that the user of a program that is linked with the Library has the freedom and the wherewithal to run that program using a modified version of the Library.

What does “A “library” mean?

A “library” means a collection of software functions and/or data prepared so as to be conveniently linked with application programs (which use some of those functions and data) to form executables.

What does “Work based on the Library” mean?

A “work based on the Library” means either the Library or any derivative work under copyright law: that is to say, a work containing the Library or a portion of it, either verbatim or with modifications and/or translated straightforwardly into another language. (Hereinafter, translation is included without limitation in the term “modification”.)

What does source code for all modules mean?

source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the library.

What is not covered by this License?

Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running a program using the Library is not restricted, and output from such a program is covered only if its contents constitute a work based on the Library (independent of the use of the Library in a tool for writing it). Whether that is true depends on what the Library does and what the program that uses the Library does.

What does the “physical act of transferring a copy” refer to?

You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.

What must the modified work be?

The modified work must itself be a software library.

What notices must the files modified carry?

You must cause the files modified to carry prominent notices stating that you changed the files and the date of any change.

What must you cause the whole of the work to be licensed as?

You must cause the whole of the work to be licensed at no charge to all third parties under the terms of this License.

If a facility in the modified Library refers to a function or a table of data to be supplied by an application program that uses the facility, other than as an argument passed when the facility is invoked, then what must you make a good faith effort to ensure?

If a facility in the modified Library refers to a function or a table of data to be supplied by an application program that uses the facility, other than as an argument passed when the facility is invoked, then you must make a good faith effort to ensure that, in the event an application does not supply such function or table, the facility still operates, and performs whatever part of its purpose remains meaningful.

(For example, a function in a library to compute square roots has a purpose that is entirely well-defined independent of the application. Therefore, Subsection 2d requires that any application-supplied function or table used by this function must be optional: if the application does not supply it, the square root function must still compute square roots.)

These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Library, and can be reasonably considered independent and separate works in themselves, then does this License, and its terms, apply to those sections when you distribute them as separate works?

No, these requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Library, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Library, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.

What is the intent of this section?

Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Library.

What does mere aggregation of another work not based on the Library with the Library (or with a work based on the Library) on a volume of a storage or distribution medium NOT do?

In addition, mere aggregation of another work not based on the Library with the Library (or with a work based on the Library) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.

You may opt to apply the terms of the ordinary GNU General Public License instead of this License to a given copy of the Library. How do you do this?

To do this, you must alter all the notices that refer to this License, so that they refer to the ordinary GNU General Public License, version 2, instead of to this License. (If a newer version than version 2 of the ordinary GNU General Public License has appeared, then you can specify that version instead if you wish.) Do not make any other change in these notices. Once this change is made in a given copy, it is irreversible for that copy, so the ordinary GNU General Public License applies to all subsequent copies and derivative works made from that copy.

When is this option useful?

This option is useful when you wish to copy part of the code of the Library into a program that is not a library.

You may copy and distribute the Library (or a portion or derivative of it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you accompany it with what?

You may copy and distribute the Library (or a portion or derivative of it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange.

If distribution of object code is made by offering access to copy from a designated place, then what satisfies the requirement to distribute the source code?

If distribution of object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place satisfies the requirement to distribute the source code, even though third parties are not compelled to copy the source along with the object code.

What is a program that contains no derivative of any portion of the Library, but is designed to work with the Library by being compiled or linked with it, called?

A program that contains no derivative of any portion of the Library, but is designed to work with the Library by being compiled or linked with it, is called a “work that uses the Library”. Such a work, in isolation, is not a derivative work of the Library, and therefore falls outside the scope of this License.

What does linking a “work that uses the Library” with the Library create?

However, linking a “work that uses the Library” with the Library creates an executable that is a derivative of the Library (because it contains portions of the Library), rather than a “work that uses the library”. The executable is therefore covered by this License. Section 6 states terms for distribution of such executables.

When a “work that uses the Library” uses material from a header file that is part of the Library, what might the object code for the work be?

When a “work that uses the Library” uses material from a header file that is part of the Library, the object code for the work may be a derivative work of the Library even though the source code is not. Whether this is true is especially significant if the work can be linked without the Library, or if the work is itself a library. The threshold for this to be true is not precisely defined by law.

If such an object file uses only numerical parameters, data structure layouts and accessors, and small macros and small inline functions (ten lines or less in length), then what is the use of the object file?

If such an object file uses only numerical parameters, data structure layouts and accessors, and small macros and small inline functions (ten lines or less in length), then the use of the object file is unrestricted, regardless of whether it is legally a derivative work. (Executables containing this object code plus portions of the Library will still fall under Section 6.)

If the work is a derivative of the Library, what may you distribute the object code for the work under?

Otherwise, if the work is a derivative of the Library, you may distribute the object code for the work under the terms of Section 6. Any executables containing that work also fall under Section 6, whether or not they are linked directly with the Library itself.

As an exception to the Sections above, you may also combine or link a “work that uses the Library” with the Library to produce a work containing portions of the Library, and distribute that work under terms of your choice, provided that the terms permit what?

As an exception to the Sections above, you may also combine or link a “work that uses the Library” with the Library to produce a work containing portions of the Library, and distribute that work under terms of your choice, provided that the terms permit modification of the work for the customer’s own use and reverse engineering for debugging such modifications. You must give prominent notice with each copy of the work that the Library is used in it and that the Library and its use are covered by this License. You must also give prominent notice with each copy of the work that the user can view a copy of this License. For an executable, prominent notice means a notice that would ordinarily be displayed when it is run, or a notice that would be included in the help function or equivalent. You must also supply a copy of this License. If the work during execution displays copyright notices, you must include the copyright notice for the Library among them, as well as a reference directing the user to the copy of this License. Also, you must do one of these things:

What things must you do if you combine or link a “work that uses the Library” with the Library to produce a work containing portions of the Library and distribute that work under terms of your choice?

  • Accompany the work with the complete corresponding machine-readable source code for the Library including whatever changes were used in the work (which must be distributed under Sections 1 and 2 above); and, if the work is an executable linked with the Library, with the complete machine-readable “work that uses the Library”, as object code and/or source code, so that the user can modify the Library and then relink to produce a modified executable containing the modified Library. (It is understood that the user who changes the contents of definitions files in the Library will not necessarily be able to recompile the application to use the modified definitions.)

  • Use a suitable shared library mechanism for linking with the Library. A suitable mechanism is one that (1) uses at run time a copy of the library already present on the user’s computer system, rather than copying library functions into the executable, and (2) will operate properly with a modified version of the library, if the user installs one, as long as the modified version is interface-compatible with the version that the work was made with.

  • Accompany the work with a written offer, valid for at least three years, to give the same user the materials specified in Subsection 6a, above, for a charge no more than the cost of performing this distribution.

  • If distribution of the work is made by offering access to copy from a designated place, offer equivalent access to copy the above specified materials from the same place.

  • Verify that the user has already received a copy of these materials or that you have already sent this user a copy.

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