MOTOROLA V500 (04) PDF MANUAL

This document contains important safety and operating instructions. Please read these instructions carefully and save them for future reference.

CAUTION:

1. To reduce risk of damage to the power supply electric plugs and cords, pull the plug rather than the cord when disconnecting from the AC outlet or the charger.

2. An extension cord should not be used unless absolutely necessary. Use of an improper extension cord could result in risk of fire and electric shock. If an extension cord must be used, make sure that the cord size is 18 AWG for lengths of up to 6.5 feet (2.0 m), and 16 AWG for lengths up to 9.8 feet (3.0 m).

3. To reduce risk of fire, electric shock, or injury, do not operate the charger if it has been broken or damaged in any way. Take it to a qualified Motorola Solutions service representative.

4. Do not disassemble the charger. It is not repairable and replacement parts are not available. Disassembly of the charger may result in risk of electric shock or fire.

5. To reduce risk of electric shock, unplug the charger power supply from the AC outlet before attempting any maintenance or cleaning.

6. To reduce risk of injury, charge only rechargeable Motorola Solutions Authorized devices listed. Other devices may explode, causing personal injury and damage.

7. Use of accessories not recommended by Motorola Solutions may result in risk of fire, electric shock, and injury.

• This equipment is not suitable for outdoor use. Use only in dry locations and conditions.

• Maximum ambient temperature must be kept below 25°C (77°F) to ensure battery charging is enabled. In any case, the maximum ambient temperature around the charger must not exceed 40°C (104°F).

• Connect the charger only to an appropriate power supply with an appropriate power cord as listed.

• The AC outlet to which the power supply is connected should be close and easily accessible.

• Make sure the power supply cord connected to the charger is located where it will not be stepped on, tripped over, or subjected to water, damage, or stress.

• Connect the power cord to an appropriately fused and wired AC outlet with the correct voltage, as specified on the product.

• Disconnect from line voltage by removing the power cord from the AC outlet.

Procedure:

1. Connect the power supply cord to the V500 Smart Dock power port.

2. Connect the V500 Smart Dock Ethernet port to a network switch using the supplied LAN cable.

3. A new or factory reset V500 Smart Dock is in open mode. Refer to Configuring the Smart Dock Using a USB-A Flash Drive to configure the V500 Smart Dock.

The V500 Smart Dock is configured and attempts to connect to the desired VideoManager instance.

NOTE: Refer to the PDF for an image with cable management recommendations.

There are two operating modes for the V500 Smart Dock; Factory State and Configured Mode.

Factory State

The V500 Smart Dock is not configured during the initial switch on or after a factory reset. The V500 Smart Dock cannot connect to any instance of VideoManager and is not discoverable. However, you can use V500 Smart Dock for charging cameras.

Configured Mode

In Configured Mode, the V500 Smart Dock is visible to only one instance of VideoManager.

VideoManager offers a configuration tool in its browser-based application. Refer to the following steps to generate a configuration for your V500 Smart Dock.

Procedure:

1. Navigate to the Devices tab.

2. Select the DockControllers pane.

3. Click Advanced.

4. Click Generate DockController Config..

5. Enter the relevant details, and click Generate.

Once the file is generated, your browser will download the file into the default download location in your computer.

6. Copy the downloaded file to the root level of a USB-A flash drive and connect the USB-A flash drive to the V500 Smart Dock.

Result: The V500 Smart Dock automatically restarts in Configured Mode. Remove the USB-A flash drive once all three LEDs indicators are solid green.

NOTE: Format the USB-A flash drive in FAT32 format.

Touch Assign allows you to quickly assign yourself a body-worn camera without the need for interaction with a computer screen or keyboard.

NOTE: Only Motorola Solutions RFID readers are compatible with the V500 Smart Dock.

Prerequisites: Plug in the RF-220 RFID Reader into one of the two USB-A ports on the V500 Smart Dock.

Procedure:

1. Hold your RFID tag to the RFID reader.

2. Navigate to the Admin tab.

3. Select the People pane.

4. Click the Users section.

5. Click Go To User next to the relevant user.

6. In the Edit User pane, click Search for Recently Failed RFID Scans.

7. Copy the most recent entry in the log (this is your RFID ID).

8. Paste the copied entry into the Touch Assign ID field.

9. Click Save User.

Result: The RFID value is now assigned to your user profile. You can now use Touch Assign to quickly assign yourself a body-worn camera.

The V500 Smart Dock firmware upgrade is required once a new version of VideoManager is released to retain full functionality.

You can upgrade the V500 Smart Dock from within Video Manager in the individual device management page. Alternatively, an administrator can configure VideoManager to automatically upgrade the V500 Smart Dock to the default firmware by performing the following:

Procedure:

1. Navigate to the Admin tab.

2. Select the Firmware pane.

3. Click the Firmware Settings section.

4. Set Auto-Upgrade DockControllers to On.

5. Optionally, you can configure the V500 Smart Dock to automatically upgrade according to your preferred time interval.

NOTE: While a V500 Smart Dock is upgrading, any body-worn cameras connected to the V500 Smart Dock are unavailable. Motorola Solutions recommends upgrading the firmware while the system is not typically in use.

6. Set Use Latest Firmware As Default to on to set the most recent firmware upgrade as the default firmware. Otherwise, administrators can select the default firmware from the DockController Images section.

7. Click Save Settings.

IMPORTANT: To ensure battery health, charge the cameras in an ambient temperature between 0°C (32°F) and 25°C (77°F). If the temperature is too hot or too cold, battery charging is stopped to protect the battery.

Procedure:

1. Align the camera to face the front of the V500 Smart Dock.

2. Place the camera into the pocket. Ensure that the camera is fully inserted.

3. Observe the following for a successfully docked camera:

• The camera plays a beep sound indicating successful docking.

• The top display on the camera shows current charging status.

Procedure:

Lift the camera upwards to undock.

This section describes the LED indications observed while using the V500 Smart Dock.

The wall mount bracket is an optional accessory.

Prerequisites:

WARNING:

• Engage a trained and experienced technician to install the wall mount bracket. Having the mounting bracket installed by a non-specialized technician is dangerous and can cause damage or injury.

• Do not install the wall mount bracket in a location that cannot support the weight. If the strength of the location that the wall mount bracket is installed is not strong enough, the wall mount bracket can fall off and cause an injury.

• Do not install the mounting bracket on a structure that is prone to vibration, movement, or chance of impact.

CAUTION: Ensure that the area behind the mounting surface is free from electrical wires, cables, or pipes before cutting, drilling, or installing the mounting screws.

Procedure:

1. Position the bracket and mark the location of the mounting holes on the wall surface.

NOTE: Motorola Solutions recommends installing the wall mount bracket at a height that allows for easy reach of the cameras and clear visibility of the camera top displays. Install the wall mount bracket at a height such that the camera top displays are between the waist level and the eye level of the user, with the optimal position being at the chest level. Mounting the bracket above or below this range can compromise the visibility of the camera top displays and the ease of reaching the cameras.

2. Mount the bracket to the wall using appropriate mounting hardware such as drywall anchors. The top mounting holes have a sliding feature for easier mounting.

3. Drill pilot holes according to the markings on the wall.

4. To secure the bracket, install the mounting hardware over the mounting holes on the bracket tightly.

NOTE: Motorola Solutions recommends using a 10 – 16 × 1.5 inches or M5 × 40 mm tapping screw and washer (not included) on the wood stud and solid-flat concrete or brick wall.

5. Mount any additional brackets next to each other either horizontally, vertically or both. No minimum distance is required between the wall mount brackets.

Procedure:

1. Align the Secure Holes on the V500 Smart Dock with the studs on the wall mount bracket.

2. Place the V500 Smart Dock on the wall mount bracket and pull downwards until the latch snaps into place. The latch locks the V500 Smart Dock to the wall mount bracket.

Procedure:

1. Press the latch and push the V500 Smart Dock upwards to unlock from the wall mount bracket.

2. Pull the V500 Smart Dock away from the wall mount bracket for removal.

When troubleshooting, always observe the LED indications on the V500 Smart Dock, the RF-220 RFID reader, and the camera.